Aliexpress recalls over 1,100 travel hair dryers due to electrocution risk

A series of recalls has been issued for four models of foldable travel hair dryers sold on AliExpress.com: Guangmei 3858, XZT Huizhou, LVOE X13, and HS01. These recalls are mandated by the U.S. Consumer Product Safety Commission (CPSC) due to missing immersion protection devices.

Without these devices, there is a danger of electrocution or shock if the hair dryers fall into water while plugged in. The issue was uncovered through CPSC investigations showing a violation of federal safety regulations. Approximately 80 units of the Guangmei 3858 model, 50 units of the XZT Huizhou model, 30 units of the LVOE X13 model, and 980 units of the HS01 model are affected. They were available on AliExpress.com to shoppers in various regions.

The company has removed these products from sale and is providing refunds when buyers submit proof of destruction by cutting the power cord.

What to look for?

Product name and description:

• Guangmei 3858 (foldable travel hair dryer) in blue, pink, and purple with a red switch and three adjustable gears
• XZT Huizhou (mini travel hair dryer) in blue, green, pink, and white with a white switch
• LVOE X13 (negative ion hair dryer) in purple, pink, light gray, and gold with multiple air settings, temperature controls, and a diffuser
• HS01 (multi-styler hair dryer) in light gray or light green, available in 5-in-1 and 6-in-1 bundles

Identifiers:

• Guangmei 3858 hair dryer: “Guangmei 3858 hair dryer” printed on the side
• XZT Huizhou: Labeled “Fashion Hair Dryer” with animal face images
• LVOE X13: Labeled “Product name,” “Hair Dryer,” and “Product model: X13”
• HS01: Marked “HS01,” often listed with V9 motors and multiple heating modes
• Model or lot details can generally be found on the handle, side, or box of each unit

Affected purchase locations and dates:

• Sold online through AliExpress.com
• Offered at various times in 2023 (exact sales windows vary by listing)

What should buyers do?

Handling the recalled product:

• Unplug the hair dryer
• Cut the power cord to prevent reuse
• Photograph the destroyed item and send the image to AliExpress as instructed in the recall notices

Refunds, replacements, or repairs:

• Buyers can request a full refund by emailing us_product_recall@aliexpress.com
• Customers can also reply directly to recall notification emails from AliExpress
• Service is available Monday through Friday, 9 AM to 5 PM EST

Health and safety advice:

• If someone experiences accidental electric shock, disconnect the power source if it is safe to do so and contact medical professionals right away
• Monitor for symptoms such as numbness, tingling, or pain

Sources

• CPSC official recall notice for Guangmei 3858 foldable travel hair dryers

• CPSC official recall notice for XZT Huizhou mini travel hair dryers

• CPSC official recall notice for LVOE X13 hair dryers

• CPSC official recall notice for HS01 multi-styler hair dryers