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    2 Toast Consumer Reviews and Complaints

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    Verified Reviewer
    Original review: May 18, 2018

    Worst POS system ever, Never works properly. Their charges are too much. Not up to date with the technology. Their sales people will say anything to make a sale. Don't trust them. Save your money and time. Don't work with them. Really bad people, out to steal money. They will get you to sign papers and then keep stealing from you. DO NOT RECOMMEND IT.

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    Verified Reviewer
    Original review: Nov. 16, 2017

    Just today my girlfriend and I ordered a late breakfast from there (Birmingham MI 48003). After eating a decent amount of it. I noticed the egg breakfast Huevos rancheros platter had blue mold on the eggs. There are so many toppings on this plate, that I didn’t notice the blue mold until almost half was consumed. I felt fairly sick after the meal. I showed the manager. She said she agreed it was mold and even she was disgusted. She very promptly refunded the money and sincerely apologized, she handled it very well. However I will never go this restaurant again, they served us poison.

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    Toast expert review by ConsumerAffairs

    As a recent entrant into the point of sale industry, Toast offers a revolutionary new product that is tailored to met the needs of their niche customer. Where other POS companies try to create one-size-fits-all solutions, Toast recognizes the loss of value in that proposition and works with their customers to create a truly tailored product.

    • Restaurant POS: By focusing solely on food and dining services, Toast offers a full service POS that better understands the needs of the food service industry.

    • Cloud-based system: To minimize the upfront cost of investing in a POS system, Toast works with a cloud-based platform to make hardware less expensive.

    • Quick training programs: One of the biggest challenges to switching POS systems starts with employee training. The productivity losses can be tremendous, but not with this intuitive, user-friendly system that employees can learn in a matter of hours.

    • Inexpensive pricing: Not only is the hardware less expensive, the software licenses don't cost anywhere near the fees associated with a legacy system. With prices like $50 per month, per tablet, it is easy to see why this is an affordable option for small businesses and enterprises.

    • Includes gift cards and loyalty programs: It is not uncommon for small businesses to use card stock gift cards and avoid loyalty programs due to the challenges of tracking. With toast, these small restaurants can enjoy the same benefits as a large chain, with easy customer tracking and gift card redemption.

    • Best for: Cafes, nightclubs, family restaurants and chain restaurants.

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    Toast Company Information

    Company Name:
    100 Cambridge Park Drive
    Postal Code:
    United States
    (617) 297-1005

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