SunrisePOS

SunrisePOS Reviews

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About SunrisePOS

SunrisePOS is a point-of-sale and technology solution company that serves all types of industries, such as the restaurant and retail industries. SunrisePOS is structured to offer software, hardware and application services. It is based in California but has a national and international footprint. SunrisePOS solutions can be customized to a specific business, and most of its hardware comes with a three-year warranty.

Pros & Cons

Pros
  • Free estimates
  • Customizable solutions
  • Three-year warranty
Cons
  • No pricing info online
  • Website could be easier to use

What is SunrisePOS?

SunrisePOS is a full-service technology company that serves restaurant and retail customers. It specializes in selling, installing and training for a variety of point-of-sale systems. This includes restaurant and retail POS systems, digital signage, restaurant iPad POS systems and retail iPad POS systems. SunrisePOS can customize solutions for a specific business, and it works with iPads, tablets and traditional PC-based systems.

Additionally, SunrisePOS sells its own line of professional-grade POS touch-screen computers, cash drawers, hand-held POS terminals and thermal receipt printers, as well as several applications. It offers 24/7 technical support, and most of its products come with a three-year warranty. SunrisePOS gives customers the option to lease equipment or purchase it outright.

How does SunrisePOS work?

One benefit of working with SunrisePOS is that it offers a complete plan and solution. This means that from the initial estimate through the installation and ongoing technical support, SunrisePOS is the provider. It also sells its own hardware, which gives customers a buying or leasing experience. Additionally, SunrisePOS can help train staff on POS systems and offers ongoing technical support. Available services range from basic POS hardware installs to custom plans, software, applications and a complete hardware solution.

Here is an overview of the SunrisePOS process for a restaurant:

Step 1: Configure the software (can be customized).

Step 2: Set up the hardware.

Step 3: Install the POS system.

Step 4: Provide ongoing support and services, which includes 30 days of 24/7 customer support and remote log-in, 90-day overnight replacement of hardware, a three-year warranty and advanced POS system training (billed hourly).

SunrisePOS provides a custom quote based on a business’s specific needs. Other businesses that can benefit from SunrisePOS services include mobile food trucks, kiosk restaurants, bars, nightclubs and frozen yogurt and sandwich shops.

How much does SunrisePOS cost?

Because of its customizability, SunrisePOS costs vary greatly. The overall cost depends on how much hardware you need, type of software, how many hours of training you use, integration needs and more. Customers have the option to lease or buy the equipment outright, which also impacts the overall cost. Those interested can request a free quote online that details their specific business needs. A representative will then give a detailed estimate.

SunrisePOS FAQ

Where is SunrisePOS available?

SunrisePOS is available across the United States and internationally.

What industries does SunrisePOS serve?

SunrisePOS is tailored for the restaurant and retail industry. This covers a variety of business types in these industries, including mobile food trucks, kiosk restaurants, quick-service restaurants, drive-thrus, delivery and more.

Does SunrisePOS offer technical support?

Yes, SunrisePOS installations come with a minimum of 30 days of 24/7 technical support. After the 30 days, support and training is billed hourly.

Where is SunrisePOS located?

SunrisePOS is based in Newport Beach, California. It has sales offices, fulfillment locations and repair offices across the United States.

Is SunrisePOS good?

SunrisePOS is a good POS and technology solution for restaurant and retail businesses. Because it offers such a wide range of software, hardware, application and technology services, it can tailor a POS system to a business's specific needs. Another advantage is that SunrisePOS can handle the entire process, starting with a free estimate.

The company puts together and handles the installation of the POS solutions. Additionally, SunrisePOS offers ongoing 24/7 technical support and training. Most hardware comes with a three-year warranty, and you can lease or buy the equipment outright, which helps with budgeting.

SunrisePOS Reviews

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    How do I know I can trust these reviews about SunrisePOS?
    • 4,476,427 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Installation & Setup

    Reviewed Aug. 20, 2016

    I was offered installation and help setting up. I declined the services as I knew what I was doing. I was satisfied with the offer though. The customer services was good. They explained everything very well and made the experience very pleasant. The user friendliness of the product was really good. So the ease of using this was good. The last product that I had lasted quite a bit and I got this to replace it. So far the product has not broken down or messed up. I am very happy with the product so far.

    Customer ServiceStaffReliability

    Reviewed Aug. 18, 2016

    The services are remarkable and they are truly the most professional in all ways possible. Their services are number one in my book and whoever else uses their services. Thank you very much. Their customer service is at the top of the leader board. They handle everyone they dealt with light and they are truly the best at what they do every time I speak with their customer service dept. Their user friendliness is truly, I mean the best you'll ever see everyday. I left with a smile because of the way I was treated. Their service reliability is very and truly unique. I would highly recommend their service.

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      Customer Service

      Reviewed Aug. 9, 2016

      It's everything it set out to be and more. I never have any problems with it and works great. The whole family loves it. Customer service does a great job in answering my question and explaining everything in a reasonable fashion. I wish all companies had educated customer service as good as these do. They take the time to explain everything to you and won't continue until they're satisfied that you are following their instructions thoroughly before they continue on explaining their instructions. Very reliable and trustworthy. I highly recommend this product to anybody who is interested. They will be very satisfied and enthusiastic about using it.

      Customer ServiceReliabilityEase of Use

      Reviewed Aug. 3, 2016

      I am very satisfied with this product. The offered service are great. To be able to offer suggestions upon interpretation is amazing. This product is easy to use and it makes it much easier to interpret data. I've never used the customer service but I do know that this product is great. When you use a product that is so great you don't even need to call customer service, then that is great. To use this product you have to be informed in interpretation data but if you know how to use it, then you are going to be just fine. It's an easy going product that just makes life easier. It is very reliable. Instead of interpreting data like the old days, using paper, you can now do it on the computer and actually save your data for whenever you need to look at it again. It's easy breezy!

      Verified purchase

      Reviewed June 18, 2015

      Very happy since we switched from Nurol to Sunrise for help with our POS at the three locations. Thanks for everything!

      SunrisePOS
      SunrisePOS
      Pinned

      Thank you for your kind review. We are glad you are happy with our service and hope to continue with a long business relationship.

      Thanks again,

      Bryan

      Verified purchase
      Customer ServiceStaff

      Reviewed April 1, 2015

      I needed spare keys. Called and spoke with ** who was very friendly. He is sending me what we need. Thank you.

      SunrisePOS
      SunrisePOS
      Pinned

      Dear Joseph,

      Hope you received your spare keys and am glad you are very happy with your POS system you bought from SunrisePOS. We are always here to help our clients with anything they need..

      Thanks again,

      Bryan Harrington

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      SunrisePOS Company Information

      Company Name:
      SunrisePOS
      Company Type:
      Public
      Year Founded:
      2000
      Address:
      471 Old Newport Blvd. # 301
      City:
      Newport Beach
      State/Province:
      CA
      Postal Code:
      92663
      Country:
      United States
      Website:
      sunrisepos.com