Breeders Club Of America

Breeders Club Of America

Middletown, NJ

 2.7/5 (21 reviews)

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Overall Rating2.7 out of 5
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Page 1 Reviews 0 - 10
Verified Reviewer Verified Buyer
Original review: Feb. 26, 2023

We bought our Bichon Frise from Breeders Club of America now known as Select a Puppy in Middletown NJ on 2/22/2020. At the age of 2 she was diagnosed with stage 4 multicentric lymphoma and was just weeks away from death. The lymphoma is an aggressive and fast moving form of cancer that attacks the many lymph nodes in a dog's body. We had to move quickly with treatment before it got to her spleen. This was devastating to our family as our pup was still so young and should have been running and playing like puppies do. Instead we have to take her for chemotherapy every week and hope that she responds well.

Now 5 months later we are nearing the end of chemo treatments and praying for a long remission. We urge people to avoid Select a Puppy as they still continue to put profit before healthy puppies and will devastate more families and children as time goes on. This place needs to be shut down for good not just keep changing the store name to hide all the violation from the public. Close all pet stores so these Puppy mills will suffer and not the dogs coming from them.

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Verified Reviewer
Original review: May 29, 2019

I wish I would have found this site prior to my visiting this establishment. We are going through the same unfortunate experience. Our puppy is SICK. She was rendered unfit for sale, kennel cough, and now it seems as if there are more problems with digestion and such. This place should be shut down and I'm not sure why the state has not already investigated its unethical practices. These puppies are clearly from puppy mills. So sad. I didn't do my homework and trusted the name. The sales reps are very good at preying on trusting people under highly emotional circumstances. They were very good at telling the half truth and focusing on language that seems right at the time of purchase, however only after leaving and really taking time to look over a 17 page contract. You will realize that you have been scammed.

I was fooled by the bogus "American Canine Association" and "Academic Kennel Records" registration. These are clearly not reputable or recognized institutions. They are cover for puppy mill factories and "puppy stores" to fool unsuspecting victims. I have just submitted a claim for reimbursement. This is racket too. The process is handled through a 3rd party who knows absolutely nothing and can not tell you anything other than "Someone will contact you." I don't know who, how or when. If I didn't live 2 hours away, I would be protesting right on the front door step of the establishment. PLEASE DO NOT BUY FROM THEM. PLEASE DO NOT PARTICIPATE IN THIS HORRIBLE PUPPY MILL PRACTICE. Wish I would have known this 4 days ago.

29 people found this review helpful

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    Verified Reviewer
    Original review: April 23, 2019

    Purchased a puppy back in December, within a week he had a kennel cough and was determined to be unfit for sale. A week after that the cough became worse and after three weeks of antibiotics the poor baby ended up in the ICU for 3 days where he coded and passed. We were all devastated and at a loss for words. Our family was so distraught. We reached out to Breeders Club of America and demanded answers. Upon speaking to their mediation department we requested compensation for all vet bills and a reimbursement for the puppy as per their contract.

    It has now been almost two months and they are refusing to refund us for the puppy and insisting they rather we pick another “one”. We chose a refund and not the puppy: this is not negotiable. This isn’t a game. We are human with emotions. You cannot force people to just pick another family member. I want my money back. We will never buy from this place again. This was a mistake. We’ve read horrible stories and wish we had researched this place prior. They are liars. Selling sick puppies to vulnerable people.

    29 people found this review helpful
    Verified Reviewer
    Original review: April 4, 2019

    Breeders Club of America is very helpful with everything especially for a first time dog owner. They go over everything from how to housebreak a puppy to basic obedience to advanced training if you wanted to go into that and all of it is free! They will literally hold your hand throughout the entire experience to make sure that you and the puppy are adjusting well! You can always call them if you are unsure of something and they will also follow up with you to make sure everything is going well if they don't hear from you. Getting a new member in the family is very exciting and it can also be stressful since it is like having a new baby but Breeders Club makes that experience just a little better because you know you're never alone.

    7 people found this review helpful
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    Verified Reviewer
    Original review: April 4, 2019

    I had such a great experience purchasing a puppy at Breeders Club of America!!! They helped me find the right puppy for my lifestyle. I was clueless as to what breed to get but they suggested the right breed and went through all aspects of training which helped immensely since I have never had a dog before. I think I am ready now for puppy #2!!

    7 people found this review helpful
    Verified Reviewer
    Original review: April 4, 2019

    Breeders Club of America delivered all around the greatest experience for my family and I from the minute we walked into the facility until we walked out the door and they're literally there for you every step of the way even after you get your pup. They not only offer lifetime health guarantees but the puppies are pre microchipped, vaccines and wormings up to date, and we get free training for life. They also go over crate training which has helped us tremendously. They even have playrooms for you to interact with the pups and see which one is best for you. The staff is beyond friendly and knowledgeable about any questions we had/have. They even call from time to time to ask if everything is still going smoothly. We highly recommend this place whether it's your first pup or adding more to the pact. Our new chihuahua chica is already best buds with our bull mastiff Rocky.

    4 people found this review helpful
    Verified Reviewer
    Original review: April 4, 2019

    I got my puppy from here about 2 years ago, and it's been nothing but a great experience from having a healthy, happy puppy, to the employees helping me with training all along the way. I had visited this store and a few others prior to making a purchase, just to get a feel for the facilities but also to narrow down a good breed for me. I decided to purchase through Breeders Club not only because the facility was kept clean every time I had been in there and the puppies always looked cared for but also because the employees took the time to go over different breeds with me and help make sure I got the best puppy for my needs.

    During the purchase they were patient with me, they let me sit with different puppies, told me the pros and cons of each breed, and answered any questions I had. There was never a time I felt pressured or rushed through my decision. They made sure they explained all of their health guarantees in detail and that I understood everything, they even went over all of the different payment options that they offer to help get me home with a puppy in the most convenient way for me. After the purchase they followed up making sure everything was going okay with my new puppy and assisting with any questions I had. Even now if I have training issues or questions I can reach out to them and they will help. I definitely recommend anyone looking for a puppy to check them out.

    4 people found this review helpful
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    Verified Reviewer
    Original review: Aug. 17, 2018

    I went looking for a dog as a gift for my father's birthday. Prices were not listed, so I asked the price of the dog I was interested in. They said they had to go in the back to check the price because each dog is priced differently. I was told the price was $2400 for the dog (Pekingese Beagle). I said thank you but I can't afford the dog and then the sales rep said they had a "PAYMENT PLAN". (This was the first lie. You find out later that it's actually a lease. Of course they don't explain this to you).

    There was a sign on the wall in the store that said you can return the dog for any reason within 72 hours. With that being read, I filled out the paperwork for credit check and paid the deposit. When I returned to the store the next day, because my Dad didn't want that dog, I was told that if I returned the dog I would have to pay about $1200 (half the price of the dog). I literally had the puppy for less than 24 hours. I said "You didn't say that yesterday". She then told me that the info was in the paperwork that I signed. I pulled out my phone and asked them to show me. They flipped through the pages and ZOOMED IN on a paragraph.

    They put it in the "fine print" of the contract and literally rush you to sign everything, so you don't read the small font. There were so many things to sign and initial. They went on to say it was not their responsibility to explain that part and it's not their fault if I did not read each section very carefully it. My father, who accompanied me back to the store that day, said we are not paying $1200 for a dog we had less than 24 hours and this is something you did not inform my daughter about. This is such important information. It should be posted and explained thoroughly, just as all contracts should be explained and gone over. The store then threatened to call to POLICE if we left the puppy there. We are still currently battling with them. This place is a COMPLETE SCAM with no protection for the customer. Really just a terrible way to bait and switch people looking for a puppy. Very sorry I ever walked through the door.

    29 people found this review helpful
    Verified Reviewer
    Original review: Aug. 16, 2018

    I don’t normally do this but I feel like I need to warn others about Breeders Club of America. My husband and I went with our 3 toddlers to look at puppies. After a few hours we settled on a Maltipoo. We opted for the financing option and the associate explained that we’d finance our puppy for 250 a month. She had the contract on an iPad. She NEVER GAVE US THE OPPORTUNITY TO READ THE CONTRACT. We had 3 toddlers with us and they were losing patience. Not to mention the store was closing. We even said to the associate that maybe we’d return in the morning when the children were more calm to continue the process. Instead, she changed our down payment and verbalized the contract to us.

    She said we would be paying 250$ a month to pay off her price tag of $3800. 500 of which we were paying upfront. She said she’d include a free bag of the food and yet in the receipt she charged us for it. She chose to verbalize the contract because they were closing and she didn’t want us to come the next morning instead. The next morning we went through our paper copy of the contract (which we didn’t receive until after signing electronically and paying, even though the contract states it shouldn’t be signed until after receiving a paper copy). We were shocked to see the puppy isn't finance. IT'S LEASED! And we were paying 250 a month like she said but not for 30 months which she left out. Which means we would be paying over 50% in interest and but out over 7k for a puppy.

    We called the store which directed us to our lender who let us know the only option would be to return our puppy and still be on the hook for 2500$ even though it had been less than 24 hours. With 500 down we’d be out 2k for a dog we had for less than 16 hours. We tried to hold out and pay but it truly was ridiculous. We called he lender to ask for options and explained what happened in the store. After so much back and forth about having no options the lender “My Pet Funding” referred us back to the store to ask them to undo the contract and take back the puppy. The store told us they would talk to the lender and contact us back.

    Heather contacted us back with NO OPTIONS. She referred us back to the lender and said something could have been done if we had called earlier. We called the morning after and was referred back to our lender. NOW THIS WOMAN WAS CLAIMING SOMETHING COULD HAVE BEEN DONE. She was lying. The same way the associate verbalized our contract and lied to rush a sale at closing. Leasing pets is one thing. Lying to consumers about the fact that it’s a lease and pushing for signatures is disgusting. I’m disgusted with Heather's level of customer service. I'm disgusted with the sales associate that took advantage of us for trying to leave with our 3 tired children and opting to verbalize and lie about the terms of a contract to make a sale. And I’m disgusted with Breeders Club of America and My Pet Funding for choosing to do nothing.

    41 people found this review helpful
    Verified Reviewer
    Original review: July 29, 2018

    Selling very sick puppy mill dogs - Four weeks ago I bought a puppy. Supposedly it was seen by two veterinarians. Within the week he had Giardia, kennel cough, pneumonia. Was hospitalized. Spent thousands of dollars & no longer have the dog.

    21 people found this review helpful
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    Breeders Club Of America Company Information

    Company Name:
    Breeders Club of America
    Formerly Named:
    National Breeders Association