Lemonade Pet Insurance Reviews

I love Lemonade! Joining Lemonade was one of the best decisions I have made. I was lucky enough to see a story from a dog account I follow on Instagram who was talking about Lemonade and wonderful it was. I had been following them forever and decided to try it. I opted for emergency coverage only. I would rather have it and not need it than need it and not have it. Thank God I did.

Lemonade Pet Insurance has been an absolute lifesaver for our family. Our cat was diagnosed with diabetes and required hospitalization for over a week in total, with costs reaching approximately $11,000. Thanks to our past positive experiences with Lemonade—covering preventative care and even surgery for our dog the year prior—I had no hesitation in getting him the care he needed.

I have kept Lemonade’s insurance on my cat, Tanuki, for several years. They have saved her life more than once. They helped me be able to cure her hyperthyroidism with radiation therapy, and most recently, they’ve helped her pull through an emergency surgery for an accident that totaled around $10,000 on her release.

We've been with Lemonade for a while now, starting with two dogs. Sadly, we lost one since we first signed up, but every step of the way—from signing up, to submitting claims, to receiving funds, and even canceling part of our policy when our dog passed—has been incredibly simple. I've never been so impressed with a company.

I have really enjoyed having Lemonade. Prior to that, I was with another big-name pet insurance company for at least 5 years. Not once did anything get approved for reimbursement. Essentially I was paying for nothing. The cost went from $106 to $113, which was reasonable. Then $113 to $148, not great but we can make it work. Finally from $148 to $192 and that was my limit. I couldn't pay close to $200 monthly to a company that never even approved my claims. I searched around and did a lot of comparing and settled on Lemonade. It has the same coverage but is significantly cheaper. I put our first claim in and to my surprise, it was covered! Most recently I put a claim in for $87 (the cost of his medication) and didn't include the other items on the receipt because I didn't think they qualified. To my surprise, they took the time to review the whole receipt and I got $200+ back! The process is so unbelievably easy and I've been loving it.

I would like to share my experience with a recent annual price increase on an annual premium for a pet insurance. My monthly premium went up from 60.72/month to 81.80/month - that is an astounding 34% increase !!!! I didn't notice it until recently and so I called - I was told that they couldn't do anything and so I am pretty much stuck on it. I started with Lemonade about a year ago, and so they clearly got me signed up for a lower price and price gouging with an astounding increase. It is difficult for me to switch insurance as the underwriting would take, they know it and so they are taking pure advantage. I do expect annual increased, but not 34%. This needs to be investigated as this isn't fair business practice at all. I have been very happy with them in general, but this was not something I had expected. Just wanted to make sure that people looking at Lemonade as an insurance options are aware of the potential annual increases.

I appreciate all of my plan details are easy to understand (copay deductible %s etc) and I can submit paperwork/claims super easy on the app. I like that I can connect my bank account to the app so the payments are direct deposited. I appreciate that they spell out what is and is not covered so things are super clear. They can also contact your vet office if they have questions so I am not running around asking a lot of people for help with an insurance claim. It's been a good purchase for me, especially for those emergency vet visits no one can plan for.

Quick and convenient! Super easy to submit the claim and coverage is clear and not confusing. The claim was approved quickly and directly deposited to my account. Much more seamless process than I have had with other companies.

They have been debiting my account and their app shows my policies as being canceled. Their AI driven app is worthless and I can't get them to send me my policy documents. Very disappointing - I had heard so many good things about Lemonade. Huge disappointment.

Cat got sick, we had to bring her to Urgent care, after the deductible Lemonade covered 80% of her bill. The experience to claim was so fast and easy. I feel relieve that we have pet insurance for our cat. Claim was approved fast. Highly recommend for pet owners.