Freshpet

Freshpet Reviews

About Freshpet

Freshpet is an all-natural fresh pet food company that uses whole ingredients and no preservatives. With special diet options and real meat ingredients like poultry and beef, Freshpet prioritizes the quality and freshness of your pet’s food.

Pros
  • Multiple pet food products
  • Appetizing recipes
  • Fresh, natural ingredients
  • Ethical protein sources available
Cons
  • Short shelf life
  • Can be pricey

Featured Reviews

Longs, SC
Verified purchase
About 9 or 10 months ago I started using Freshpet. One of mine is almost 8 and just couldn't jump up and down to get on sofa or bed ... No more being overweight and allergies are ...

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Ocala, FL
Verified purchase
We love your products. My fur babies jump for joy around the kitchen when they hear me open the bag. During this time of COVID-19 kindness is truly appreciated. I lost my job and ...

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Freshpet dog food

What is Freshpet?

Freshpet produces all-natural, refrigerated pet food. Its products may be served as a complete meal or mixed with kibble to add variety to your pet’s diet. Serving instructions vary by product — for example, rolled dog food is typically cut into slices and diced into your pet’s bowl.

All Freshpet products must be refrigerated and used within seven days of opening. Products like its chicken or beef patties may be frozen, but check the product’s packaging for confirmation and complete storage instructions.

To reduce your pet's chance for stomach discomfort, it’s recommended that you transition to new foods slowly. Begin by mixing a small amount of Freshpet in with your pet’s current food and increase the amount every few days. After 10 days, your pet can be fully transitioned to Freshpet.

You can find Freshpet products at major grocery stores, pet stores and online retailers. Its Homestyle Creations product line can be ordered directly from Freshpet.

Freshpet food

Freshpet offers multiple product lines and sells food for nearly any cat or dog. Its full list of food lines includes:

  • Freshpet Select Dog & Cat Food: Freshpet Select includes 100% natural poultry, beef or fish. The company also offers a no-meat option. This fresh, preservative-free product line includes rolled soft food, bagged food and stew-style wet food.
  • Vital Dog & Cat Food: Vital recipes are 100% non-GMO with no preservatives, and they offer a complete and balanced diet for pets in all life stages. Choose from bagged or rolled pet food with a variety of protein sources for dogs and cats.
  • Nature’s Fresh Dog & Cat Food: Nature’s Fresh uses local, ethically sourced ingredients that are antibiotic-free and vegetarian-fed. Shop rolls or bagged food for dogs and cats.
  • Deli Fresh Dog Food: Freshpet’s Deli Fresh dog food line uses antibiotic-free chicken and non-GMO ingredients. The recipes are grain-free and only available at Costco wholesale stores.
  • Homestyle Creations Dog Food: The Homestyle Creations line combines frozen chicken or beef patties with fresh fruit or vegetable mixers for a complete, balanced meal for dogs. These recipes use 100% natural ingredients with no preservatives.
  • Fresh Treats for Dogs: Freshpet’s Dog Nation and Dog Joy treat lines feature real meat as the first ingredient with no byproducts or artificial flavors. They contain whole, limited ingredients and are fully cooked for your dog to enjoy.

Freshpet prices

Freshpet doesn’t fully disclose pricing on its website, but depending on your pet’s size, health needs and preferred product line, prices range from $90 to $400 per month. Below, we’ve charted the average cost per day for Freshpet’s products based on a 10-pound cat and 50-pound dog.

Product lineAverage cost per day (cats)Average cost per day (dogs)
Freshpet Select$2 - $4$3 - $13
Vital$2$7
Nature’s Fresh$1$5
Deli FreshSee Costco pricing
Homestyle Creations$14
Fresh Treats$5 - $7 per bag

Freshpet FAQ

How long is Freshpet good after opening?

Freshpet products are good for seven days after opening and must be refrigerated at all times.

Do vets recommend Freshpet dog food?

Your vet may make a food recommendation based on your dog’s health and medical history. Freshpet’s pet food is high protein, so it may not be right for all dogs. Ask your vet if they recommend Freshpet for your pet.

Is Freshpet food healthy?

Freshpet uses high-quality ingredients to provide a healthy, balanced diet for dogs and cats. If your pet has specific dietary needs or health issues, speak to your vet about whether Freshpet is the best food for them.

Can Freshpet be delivered?

Freshpet can be ordered online directly from Freshpet or from major online retailers and pet stores

How do you feed your pet Freshpet?

Freshpet is a refrigerated soft food that can be served as a complete meal or as a topper. Rolled meals are diced before serving, while wet and bagged foods can be poured directly into your pet’s bowl. Consult the instructions on your Freshpet product for specific feeding instructions.

Is Freshpet good?

Freshpet is tailor-made for pet owners who are concerned about the source and quality of pet food ingredients. Although its product line is pricey, we like its variety of protein options and the emphasis on small-batch freshness. We recommend Freshpet for pet owners interested in fresh or raw feeding and who don’t mind paying a little extra for quality ingredients.

Freshpet Reviews

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    How do I know I can trust these reviews about Freshpet?
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    Page 1 Reviews 0 - 10

    Reviewed Feb. 8, 2025

    I was feeding both my dogs Freshpet for over a year. It made my dog incredibly sick bloody diarrhea. It was so bad he died within hours. I didn’t think it was the food until the next week my other dog got sick and wouldn’t eat the food. Same symptoms blood in stool. I stopped using the food and fed him chicken for a few days and he got better immediately. I think the batch I had was bad or something. Losing my dog was devastating.

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    Response from Freshpet

    Hi Sibbonai, we're deeply sorry to hear about the loss of any beloved pups. We are pet parents also and our pets are truly cherished members of our families. We can only imagine the pain of losing your dog. We take the responsibility of feeding over 20 million dogs in the last two decades very seriously and want to learn more about what has happened. We'd like to arrange a conversation with one of our veterinarians, who can also consult with your own vet. We have reached out privately to better assist. We look forward to hearing from you soon. -Angie

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      Reviewed Oct. 13, 2024

      To ease the cost of feeding 100% raw dog food for my two Rhodesian's, I feed Freshpet beef rolls about 30% of their meals. I don't mix w/ raw but will do a day or two of just Freshpet. My pups eat anything but the main thing is their poop is just as firm.

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      Reviewed Sept. 22, 2024

      I have stopped buying Fresh Pet and will never go back to it. I fed it to my cats for about 2 years, but 2 critical things have changed my mind about this stuff:

      1) I used both the log form and the bagged pellet form. About a month ago my cats starting eating less of it. Then I started noticing mold in the bagged pellets (still well before their expiry date). At first I wondered if my fridge wasn't working properly. Then I went to the grocery store where I buy it and all of the bagged pellets in the Fresh Pet fridge had mold all through them! I tried to contact the company online, but they use this useless AI robot and nobody ever gets back to you. (Strike 2 for terrible customer service.)

      2) Then one of 2 our cats started acting VERY aggressively towards our other cat. He used to be a meanie on occasion, but this time he was attacking her repeatedly such that we had to keep them in separate rooms when we weren't home to break up the fights. The attacks felt constant - we would break it up and he would be back attacking her 5 or 10 minutes later. It was heart-breaking, but had to start talking about rehoming him. It was at this point that I discovered the mold and switched them to a raw freeze dried food. The meanie cat was so excited and started eating more than usual. And the amazing thing is that he IMMEDIATELY stopped attacking her. It was like a switch flipped. I can't say for sure what exactly that food was doing to him, but I can tell you that I'm thrilled to have my sweet boy back and to know he's now healthy and they are both much happier.

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      Reviewed July 5, 2024

      After a year of feeding my older chihuahua Pet Fresh small dog logs, we are now experiencing the same as I have read other dogs are having in this string of reviews. The logs are different, mushy and even slimy. No longer firm and some are even grainy. And, today my dog has some of the same symptoms, diarrhea and vomiting reported by others in these reviews. Still too early to know if the food caused it, but he refuses to eat it now. Vet appointment scheduled. Have the logs changed in 2024?

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      Reviewed June 5, 2024

      My pug has eaten Freshpet his entire life. The last few months the chicken log rolls and the DogJoy chicken treats looked different and smelled awful. One of the chicken log rolls in the fridge blew up like a balloon and the others were slimy. The DogJoy treats were a darker almost brown and also had air in the package. Neither the food or treats were past expiration date. My dog had serious diarrhea and was vomitting. The only thing that helped my dog get over the diarrhea and vomiting was when the vet prescribed meds for salmonella. I contacted FreshPet by email and they asked for codes. I gave them pics of some I had not thrown away. They sent me coupons for more food. No thank you.

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      Response from Freshpet

      Hi Lonni, thank you for taking time to leave us this review. We understand your concerns regarding the quality you received from Freshpet and we want to assure you we take this matter very seriously. Please know, we are fully committed to upholding the highest standards of quality and safety in our products. Your feedback plays a vital role in helping us achieve this goal, and we appreciate you coming to us with this important matter. The information you provided has been shared with our Quality Assurance Team. -Angie

      Reviewed March 26, 2024

      I have my dogs’ food on auto ship and we needed to get something to cover 1-2 days before their food would arrive. I wish I had made the drive to PetSmart to pick up a bag of their regular food. My husband and I were at the grocery store shopping for us and we came across Freshpet. We both looked it over and decided it would be a nice treat for our boys for 1-2 days. NO!!!! 2 of our dogs became sick almost immediately. Our 3rd became sick the next day. All 3 of our dogs are vomiting, have diarrhea, awful gas, and are lethargic. Our boys are high energy so this is completely out of character for all of them. DO NOT FEED YOUR DOGS FRESHPET!

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      PriceStaff

      Reviewed Jan. 10, 2024

      This is the only dog food my Beagle will eat. She loves the chicken logs. I love the fact that it's healthy. Sure do wish you had coupons though. They would help with affording the cost monthly. She also likes the treats that Freshpet makes. But we cannot always get them due to the high price.

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      Reviewed Jan. 8, 2024

      Just wish you guys made more cat food varieties. We used to buy Freshpet for our doggie, but she has passed away recently after 14.5 wonderful years. I'm convinced freshpet is what extended her life after surgery five years prior. Now we have taken in a kitty who showed up at our door, and I would love to feed her freshpet but have a hard time finding it.

      Best Regards,

      Jodi H

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      Reviewed Jan. 8, 2024

      My dog eats Freshpet every day and he loves it! I have a German shepherd so he eats a lot but he loves his freshpet. He will eat it and then eat some of his dry kibble and he is satisfied. Buy this stuff weekly! It's a little on the expensive side but since he loves it, we continue to purchase it.

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      Staff

      Reviewed Jan. 7, 2024

      We love the food as it has helped us solve our cat's allergy issue. He used to cough every night no matter what food we used. By working with the Vet, we figured it was some allergy from a preservative. (Hard to narrow down). My one issue with Freshpet is that it's incredibly hard to find the cat food in stock at stores. We end up going to the only 3 or 4 stores in our area that usually have it and often times they are out. Tons of dog food, but we rarely any cat food. Idk if it's a supplier issue or store issue, but please figure it out. In December, we couldn't find any, so we had to use another "natural" brand and his cough came back.

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      Response from Freshpet

      We do apologize that you have not been able to find your cat’s favorite recipe in stock at your local retailers. We certainly value your patience and loyalty as our teams continue working diligently to fully replenish our fridges. -Angie

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      Freshpet Company Information

      Company Name:
      Freshpet
      Website:
      freshpet.com