Walmart Beauty Box

Walmart Beauty Box Reviews

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Walmart Beauty Box Reviews

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    How do I know I can trust these reviews about Walmart Beauty Box?
    • 4,483,147 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40

    Reviewed July 24, 2023

    Went to my Walmart Pharmacy to pick up a prescription that was ready. Took several visits before I could get in. The lines were long and could not wait, standing is difficult. Got in line first only one prescription was ready. I will come back, oh no they had to fill it out. Wanted to wait it took 2 minutes to fill the prescription, made me get in line to wait 10 people in line. Did some shopping came back he asked me if I was cutting in line and there was no one in line “Look”. Drive thru was closed indefinitely all of a sudden which is what I usually used. Might be looking elsewhere for my prescriptions. In the past drive-thru they have always given me excellent service.


    Reviewed June 10, 2023

    I use to review the products I order online in a very respectful manner and being very objective in my comments, but today I was trying for several minutes to review on my PC, an item that I recently received from Walmart and I liked very much, but I received this error message "The user trying to submit review is opted out". I tried other items and I continued receiving the same message, so I contacted Customer Services by Chat and the person who I chatted with could not explained to me why I was receiving that error message because he didn't find anything wrong.

    I tried also with my mobile but I receive the same message "The user trying to submit review is opted out". So, now I realized that maybe Walmart block reviews from honest reviewers when they are not favorable to the product. I am a very honest woman and I don't use bad words or offensive language in reviews or in my regular daily language and I never have done that in my very, very long existence, so the only reason I can think of is that Walmart doesn't like and don't accept honest reviews and I'm wondering how can I trust a Company that don't accept honest reviews, from honest reviewers.

    Customer ServiceInstallation & SetupStaff

    Reviewed June 6, 2023

    I ordered tires on the Walmart website based on what the website suggested for my make and car. When I arrived to have the tires installed (I had an appointment), I was told tires would not fix and they could not refund or cancel tire order. Went back and forth 4 times between customer service (super rude employees) and Auto shop. Each one sending me to the other department. In the end, no refund, no tires. Do NOT order tires from Walmart unless you want to donate money to them, You will not get your tires or money back, just lots and lots of excuses.


    Reviewed May 27, 2023

    James ** was extremely helpful & professional. He listened to our needs and concerns with the cost of frames and lenses and suggested what he felt would be the best for us. After looking at other places, it wasn't only the cost but it was James that made us decide to purchase through Walmart Vision Center with James.


    Reviewed March 28, 2023

    Participating in December 2022 I had Devoted insurance and $200 to buy a pair of glasses. I went to the Walmart in South Euclid, Ohio and purchased a pair of glasses. I didn't want any bells and whistles, but the optician said I could get anti-glare etc at no extra cost. I definitely didn't want to spend anything over the $200 and he knew this.

    On March 28th, 2023 I received a bill for $58, as the total cost it seems, was $258. My insurance wouldn't cover anything over $200, as I already knew and the extras were not free as I was told. I called customer service at Walmart and they decided that they would review the case and if they determined I owed the $58 they would send me another bill. I told them I didn't care if they sent me another bill or not because I'm not paying for it. Is this the kind of con game the optical department is told to pull? Does the Walton family not have enough billions of dollars? It doesn't matter to me because I'm never going back to Walmart again for any eyeglasses!

    Customer ServicePriceStaff

    Reviewed Jan. 18, 2023

    I have been harassed by employees, shoppers and drivers repeatedly at the Wilton, NY Walmart. It is otherwise a nicer Walmart, so I am sorry they do not have better control over their store environment and ethics of the employees. I have had people approach me and say lewd things, and comment on my clothing, etc. **. One guy in electronics literally started a harassing conversation with me where he was grinning and joking, while talking about knowing a veteran who died from suicide. He is grinning and laughing while talking about this subject in an unsolicited conversation with me. On the same trip, as I entered a section of the store, someone else started making loud joking "vomit" noises (for an extended period of time) in the aisle I was entering. It really left me feeling that this place is a disgrace. The prices are not even that much cheaper than smaller stores at this point, so I'm going elsewhere. Walmart needs to clean things up.

    Reviewed Sept. 24, 2022

    Don’t purchase electronics or any large purchase at Walmart like a computer, tablet or anything else above $50.00. I purchased a Gateway computer on July 22, today -Sept 24, 2022- it started having problems. I boxed it up and took it back to Walmart. She said their return window so 15 days. 15 days!? What’s that? And, had the option to purchase a warranty had been offered, I would have purchased it like I typically do. The option wasn’t there so I can’t purchase something that wasn’t offered. I’ve been on hold with Gateway, for over an hour. I’ve learned my lesson, NEVER again will I purchase ANY type of electronics from Walmart or buy the Gateway brand again.

    Customer ServicePrice

    Reviewed Aug. 14, 2022

    Watch your bank accounts, your credit cards, your debit cards. Whenever you use a credit or debit card or bank card at any Walmart They will automatically charge you $12.95 to join a club that is per month without your permission. When contacting Bentonville, I was told I had to get my bank on the phone and get them on the phone. This is ridiculous. There is no way that can happen. Keep checking your accounts. They got me twice.

    Reviewed Aug. 9, 2022

    I made a subscription account with my name then changed it to my friend's name so I could send it to them as a gift. However, since Walmart did not send out the package with my friend’s name it did not get delivered to their apartment. The tracking service says it was sent back to Walmart, but when I contacted them about it they said they don’t take the packages back. So where did it go? They will not send it back with the correct name (that I changed a day later) and they want me to pay for another box to be sent. So my first box is just lost? I love Walmart and am very disappointed by this experience.

    Customer Service

    Reviewed Aug. 1, 2022

    Walmart Store 1192 at 610 Sixth Street, New Westminster BC Walmart has no customer service. The entire organization from the store level to its head office in Mississuaga, Ontario are all incompetent, don’t care and rotten to the core. This was my Walmart experience.


    Reviewed April 17, 2022

    Walmart insists on sending small items one at at time via Door Dash even when I don't want them to. To make matters worse, Walmart does not supply the Door Dash driver with my complete address even though they have it. I have a Door Dash account, but Door Dash does not supply it to the driver, either. As a result, I have not received many orders, or as in one case, the Door Dash driver left an expensive electronic at a vacant house because Walmart will not give Door Dash drivers my house number. How on earth does Walmart expect anyone to deliver an item with only a street address and no house number. Repeated contact with Walmart and Door Dash does not seem to correct this. This just happened to me again today. I am going back to boycotting Walmart. Should have never started shopping with them again. This is the most stupid problem I can think of. All Walmart has to do is give the Door Dash driver my house number. Seems so simple. Right? I guess not for Walmart.

    Customer ServicePriceStaff

    Reviewed Dec. 11, 2021

    I subscribed to Walmart's Beauty Box Subscription for a few months when it was $5 a box. It was far from impressive but a fun surprise for only $5. When they randomly upped the price to $7.60 I canceled my subscription because even though it was just a couple bucks, it wasn’t worth it and I never got anything great in the boxes.

    Fast forward 9 months, I randomly got charged $7.60 for the Winter 2021 box after not receiving the Summer or Fall 2021 boxes after canceling in February 2021 with the Spring 2021 box. I contacted Walmart and after dealing with a few representatives who knew nothing about the subscription, I was sent to “Cara” who actually knew about the subscription but refused to refund me for the product I was charged for without authorization. She arrogantly insisted that was the only one that was able to speak to me about my issue and refused to refund me and it took several attempts with her to even get in writing that yes my account was once again canceled and that my credit card was removed from the account (because clearly canceling it last time did nothing). Cara showed complete lack of basic understanding and customer service, but what else do you expect when dealing with Walmart employees?


    Reviewed Nov. 24, 2021

    I cancelled my subscription back in 2020 and it was accepted since I never received another quarterly box nor was charge. All of a sudden on 11/22/21, there is a charge on my AMEX for Walmart/Brandshare for $ 7.98 that I never authorized. Found my password and signed in to the Beauty Box website and there is no way to see the credit card information in order to delete it. Thank God for AMEX who is helping me dispute the charge and has issued a block on Walmart to charge my card.

    It is very disappointing that Brandshare is tarnishing Walmart's name. I had elected to get the subscription back in 2018 because it was associated with Walmart and it was $ 5.00. It was fine until 2020 when they started sending products not associated with my profile. How dare they charge someone card without authorization considering the subscription was cancelled over a year ago. Oh yeah, had to re-cancel since someone removed the status from cancelled to active. UGH.


    Reviewed Oct. 12, 2021

    The employees do not speak English and do not seem to want to help because they do not understand English. In the future, I will go out of my way, so I do not have to shop at Walmart. I wonder if they are hiring illegals. If there are hiring Americans, they are so uneducated; they cannot speak English. The store reminded me of Kmart before they closed.


    Reviewed June 14, 2021

    They say they send you full size items since the price increase from $5 to $6.98. This has found to be not true. I just received my 2021 spring/ summer box after fighting for them (brandshare) to send to me. The items were ALL samples with the exception of one item an overnight face skin mask. So if you think you're getting full size items, wrong. Since they changed their price there service has been terrible and not worth the amount you pay OR what they show that you will be getting. So... beware... too good to be true. My account after years is now cancelled.


    Reviewed June 13, 2021

    Ugh! I used to love it when it was $5 but now that the prices have raised; the products have gotten so much worse! The box I received today had nothing to do with me. I have curly hair and received a smoothing set for straight hair, men’s shave cream, Listerine tabs (I’m a severe asthmatic) a lipstick in hot pink, and a teeny tiny sunscreen that I kept for emergencies. I gave away all but 1 product. If you’re going to charge a premium price, at least pay attention to people’s profiles. I’m canceling future boxes.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 11, 2021

    On January 5, 2021, I ordered both of the winter 2020 beauty boxes. I received only one. I sent my first email 2 weeks later saying the first was received within days and I still hadn’t received the second. I got an automated response saying due to Covid there would be delays in a response up to 10 business days. I replied back and said it was over 10 business days and still nothing. Since then I have emailed SEVEN more times and have never gotten a response once. There is no phone number or direct email address for the Walmart beauty box...CustomerCare BrandShare is all I have.

    Reviewed Jan. 30, 2021

    I have received many Walmart Beauty Boxes over the past years, but without doubt the last box I received for the Winter Season 2020 has to be the worst ever! It seems like the actual products offered are becoming less and less. I would like to suggest adding more products and less coupons! When the decisions are made to put items in the boxes, they should offer more beauty products such as makeup, nail polish, perfume, etc., not hand sanitizer, toothpaste (even though I do like the samples), arthritis creams and so on. This is called a beauty box, make it about things to make women feel and look beautiful!

    Customer Service

    Reviewed Dec. 11, 2020

    I recently purchased a Fingertip Pulse Oximeter Blood Oxygen Saturation Monitor Finger Pulse Oximeter SPO2 Pulse Oximeter from The product sold by Wango does not work. I have sent numerous emails to both Wango and Walmart with videos of the product not working. I want to return the product and get a complete refund. I have not received any solution for the past 1+ months. The customer service is truly pathetic.

    Customer Service

    Reviewed Nov. 6, 2020

    When I received the latest Wal-Mart beauty box it was missing 4 items. I sent an email and was told several days later that not all boxes have the same amount of products. The booklet in the box shows 7 products I received 3. Obviously this was a mistake and easily corrected. Since I was dismissed and there's no way to speak to anyone I cancelled my subscription. Every box I've received has all of the products shown in the booklet in the box. I was lied to and that's inexcusable.

    Reviewed Oct. 23, 2020

    I didn't have high standards mind you, going in to the the Walmart Beauty Box. It was samples after all that they send based on the questionnaire you fill out at sign up. I was looking forward to seeing what they sent. That's when I got rather disappointed. They sent me items I'd never use, which is ok I've got sisters. I mean I'm the youngest at 40, but who cares right. Then there were items that did not exist at all! I looked up a few YouTube videos of women opening their boxes and they had roughly a half dozen samples. Why then did I get 4?! I mean the box was five bucks so it's not like I spent a lot but I got this little pamphlet that showed samples that I did not have... Um I must say that's just wrong. I went to take the survey and it kept asking me questions about the things I tried. That I did NOT try. I don't know. It doesn't seem to be the general consensus but I'm not sure I'm going continue. It was just sloppy and incomplete.

    Customer Service

    Reviewed July 13, 2020

    This is a fraud site and scheme and not affiliated with Walmart. You are unable to call the company and they do not respond to emails nor will you be able to log into your account after they get your credit card.

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 29, 2020

    I consulted my wife on this. He had previously used Birchbox but last August, 2019, decided to switch because monthly was too much product to justify the price. All deliveries have been on time and we've never had to talk to customer service. The cost breaks down to about $1 per item. All of the items I've thought to notice while shopping in WM have indeed been sold at WM. Personally, I cannot tell the difference between middle and upper middle or lower middle beauty products, but my man tells me that the WM products will suffice for 99% of his needs. Ok. I've tried the lip balm once or twice. He seems happy with it. He runs out of the product he uses and we just gift the stuff he doesn't to friends and fam.

    Verified purchase
    Customer ServiceReliability

    Reviewed May 28, 2020

    I don't mind the $5 shipping for the sample beauty box bc it's fair. I also don't mind that there are less items than when it 1st started years ago. The thing that irks me to no end is when you go to cancel the subscription, you can't log in to your own account. Error message even after resetting password AND emailing the company through the reply service provided in the confirmation email, apparently, the only way to contact this company. I'm not even sure it's legitimately associated with Walmart. If it is, then they're all up to no good. I was just testing the service with a cancellation request to see if it would let me & sure enough, they won't let me log in, much less cancel. It's only been a few days yet, but most companies reply right away to at least let you know someone is on it. Nothing at all!

    I'd be surprised if this review makes it for the readers to see. I'll probably have to change my credit card # so they can't keep charging me without me being able to cancel. Now that I think about it, the same thing happened years ago. It's been so long, I figured it would've changed by now, but I guess it hasn't. I haven't read anyone else's review saying they've been hustled, so why me?

    Reviewed May 28, 2020

    Travel size deodorant. Sample hair care. Had a good amount of other items. I really look forward to receiving the box. Sample size toothpaste. I wish there were full size. Packaging was beautiful. Everything arrived undamaged. Civ

    Reviewed May 26, 2020

    When I received the beauty box it was well put together. Some of the items I couldn't use. Like the masks because I have breakouts and real bad rosacea. Other than that everything else I could use. Would definitely try the beauty box again from Wal-Mart.

    Reviewed May 23, 2020

    I have been getting the Walmart beauty box for a number of years now. It comes with some samples and some coupons for the products. It has gone down in contents recently but is still ok and it’s fun to get and try the new products.


    Reviewed May 19, 2020

    The beauty box was mostly sample packets of some products I had never used. In my opinion, the sample sizes were not enough to make a determination on whether I would commit to the full size purchase(s) because the brand names were often expensive, like ROC. There were some boxes that included full size mascara or lip gloss but I was more interested in the skin care products and they were lacking in size and quantity. The box is a good value for sample and trial packets; don't expect much every time but you can sometimes find a surprise or two when you open it.


    Reviewed May 17, 2020

    I've ordered several beauty boxes from Walmart. I really do enjoy these Beauty boxes because it gives you a chance to try sample size items and saves you money in the long run. They are cheaper than other beauty boxes, but still have really good items in the box.

    Reviewed May 16, 2020

    Got stuff that was almost expired. Nothing along lines of anything I would use or wear! Looked like a clown put box together! Not pleased at all. Waste of my money. Packaging was plain and boring. I would not suggest this one.

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    Walmart Beauty Box Company Information

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    Walmart Beauty Box