Walmart Beauty Box

Walmart, FedEx, and Amazon.com delivery drivers have also delivered my items to the wrong building and took a picture of a blank wall of my outside apartment building so you can't even see what the if it's the wrong building #! A Walmart delivery person even took a picture of the wrong apartment on the first floor and delivered my package there and I live on the third floor! Then someone left my package outside my apartment door many days later and thankfully I did get refunds sometimes.

I have complained to all of these stores and delivery carriers about this too. On Pissed Consumer, Hissing Kitty, Site Jabber, and Trust Pilot, UPS, FedEx, and USPS have only 1-star ratings, and 1000's of customer complaints, USPS got a 2 on a few of them and Walmart also gets 1000's of bad customer complaint reviews on these sites. Sometimes a nice neighbor or maybe another delivery person with these services leaves my package outside my apartment door many days or even about a week after I never received it when the carriers and stores I bought the items from said they were delivered.

Just the last 3 days FedEx kept saying 3 days in a row that they were going to deliver my package, a $40 dress from Walmart.com from about 10 in the morning until around three in the afternoon, then that changed and they claimed by the end of the day, this is now three days in a row they changed it to delayed and Pending! I even spoke with a FedEx customer service agent on Saturday the second day and he claimed they had too many packages the day before but he reassured me that I my package would be delivered by the end of the day, but I never got it on Sunday either! And now the item is out of stock too. On July 31, I finally got the dress.

And now the item is out of stock too, a Walmart representative said he was giving me refunds for this and another recent order of 6 items that they claimed were delivered to me about a week ago but I never received them and the picture the delivery guy took, you couldn't even see what building it was and there was no package visible in the picture and I called and told this to a Walmart customer service representative and he said, "Yeah you can't see what building number it is and there is no package in the picture either."

This customer service agent was nice and said they often have complained about these FedEx drivers not doing their jobs right, I told I have too, including complaining to Walmart, and he said, "But why would items from the store be delayed like this?" And then he said that many times they don't have delivery drivers show up to do their job. I said, "Yeah they don't have enough good help." He claimed he gave me a refund for both missing orders but when my items were refunded, it always showed this on Walmart's site where my orders are.

Another customer service agent I spoke to about this a few days later offered to give me a discount promo code but I said no because I was falsely accused in the past of often trying to get compensation and promo codes when I didn't ask for them I only spoke up about the bad service experiences I had, and most of the time they offered a justified refund. This customer service agent said that I could wait until August 1 for my order to be delivered, so I said ok, their website days later still says delayed order.

Well on July 31, I ordered 3 packages of sugar-free cookies and 2 minutes later the site said my items were canceled, falsely accusing me after carefully reviewing my account of a series of return violations and also said while future orders from this account will also be canceled I'm always welcome to shop in store. I don't drive and I also have a bad painful permanent lower back condition too so I can't carry or lift heavy bags or bend over. This is the second time Walmart wrongly unjustly flagged my account falsely accusing me of often asking for promo codes and compensation many months ago, a very nice customer service agent said, "They shouldn't have flagged your account and shouldn't have told you that", and he said he can see that I have been a good customer and have given them 1000's of dollars worth of business for over two years.

Even when I didn't receive an item or two, I was always honest and told customer service that I received all of the other items in the order. I even called them and told them to charge me if after many days I didn't receive an item, and then sometimes eventually got it, there were times when they delivered it to the wrong address but then either another delivery person or a kind neighbor put it outside my third floor apartment door. I have had items not only missing in my Walmart grocery orders, but wrong items I never even ordered in the delivery order! I have to wait until August 2 for the Walmart customer Account review department's response about this very unfair situation.

I tried also with my mobile but I receive the same message "The user trying to submit review is opted out". So, now I realized that maybe Walmart block reviews from honest reviewers when they are not favorable to the product. I am a very honest woman and I don't use bad words or offensive language in reviews or in my regular daily language and I never have done that in my very, very long existence, so the only reason I can think of is that Walmart doesn't like and don't accept honest reviews and I'm wondering how can I trust a Company that don't accept honest reviews, from honest reviewers.

On March 28th, 2023 I received a bill for $58, as the total cost it seems, was $258. My insurance wouldn't cover anything over $200, as I already knew and the extras were not free as I was told. I called customer service at Walmart and they decided that they would review the case and if they determined I owed the $58 they would send me another bill. I told them I didn't care if they sent me another bill or not because I'm not paying for it. Is this the kind of con game the optical department is told to pull? Does the Walton family not have enough billions of dollars? It doesn't matter to me because I'm never going back to Walmart again for any eyeglasses!