Walmart Beauty Box

Walmart Beauty Box

 3.1/5 (61 ratings)
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About Walmart Beauty Box

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Walmart Beauty Box Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Sept. 24, 2022

Don’t purchase electronics or any large purchase at Walmart like a computer, tablet or anything else above $50.00. I purchased a Gateway computer on July 22, today -Sept 24, 2022- it started having problems. I boxed it up and took it back to Walmart. She said their return window so 15 days. 15 days!? What’s that? And, had the option to purchase a warranty had been offered, I would have purchased it like I typically do. The option wasn’t there so I can’t purchase something that wasn’t offered. I’ve been on hold with Gateway, for over an hour. I’ve learned my lesson, NEVER again will I purchase ANY type of electronics from Walmart or buy the Gateway brand again.

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Rated with 1 star
Verified Reviewer
Original review: Aug. 14, 2022

Watch your bank accounts, your credit cards, your debit cards. Whenever you use a credit or debit card or bank card at any Walmart They will automatically charge you $12.95 to join a club that is per month without your permission. When contacting Bentonville, I was told I had to get my bank on the phone and get them on the phone. This is ridiculous. There is no way that can happen. Keep checking your accounts. They got me twice.

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 9, 2022

    I made a subscription account with my name then changed it to my friend's name so I could send it to them as a gift. However, since Walmart did not send out the package with my friend’s name it did not get delivered to their apartment. The tracking service says it was sent back to Walmart, but when I contacted them about it they said they don’t take the packages back. So where did it go? They will not send it back with the correct name (that I changed a day later) and they want me to pay for another box to be sent. So my first box is just lost? I love Walmart and am very disappointed by this experience.

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 1, 2022

    Walmart Store 1192 at 610 Sixth Street, New Westminster BC Walmart has no customer service. The entire organization from the store level to its head office in Mississuaga, Ontario are all incompetent, don’t care and rotten to the core. This was my Walmart experience.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 17, 2022

    Walmart insists on sending small items one at at time via Door Dash even when I don't want them to. To make matters worse, Walmart does not supply the Door Dash driver with my complete address even though they have it. I have a Door Dash account, but Door Dash does not supply it to the driver, either. As a result, I have not received many orders, or as in one case, the Door Dash driver left an expensive electronic at a vacant house because Walmart will not give Door Dash drivers my house number. How on earth does Walmart expect anyone to deliver an item with only a street address and no house number. Repeated contact with Walmart and Door Dash does not seem to correct this. This just happened to me again today. I am going back to boycotting Walmart. Should have never started shopping with them again. This is the most stupid problem I can think of. All Walmart has to do is give the Door Dash driver my house number. Seems so simple. Right? I guess not for Walmart.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 11, 2021

    I subscribed to Walmart's Beauty Box Subscription for a few months when it was $5 a box. It was far from impressive but a fun surprise for only $5. When they randomly upped the price to $7.60 I canceled my subscription because even though it was just a couple bucks, it wasn’t worth it and I never got anything great in the boxes.

    Fast forward 9 months, I randomly got charged $7.60 for the Winter 2021 box after not receiving the Summer or Fall 2021 boxes after canceling in February 2021 with the Spring 2021 box. I contacted Walmart and after dealing with a few representatives who knew nothing about the subscription, I was sent to “Cara” who actually knew about the subscription but refused to refund me for the product I was charged for without authorization. She arrogantly insisted that was the only one that was able to speak to me about my issue and refused to refund me and it took several attempts with her to even get in writing that yes my account was once again canceled and that my credit card was removed from the account (because clearly canceling it last time did nothing). Cara showed complete lack of basic understanding and customer service, but what else do you expect when dealing with Walmart employees?

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 24, 2021

    I cancelled my subscription back in 2020 and it was accepted since I never received another quarterly box nor was charge. All of a sudden on 11/22/21, there is a charge on my AMEX for Walmart/Brandshare for $ 7.98 that I never authorized. Found my password and signed in to the Beauty Box website and there is no way to see the credit card information in order to delete it. Thank God for AMEX who is helping me dispute the charge and has issued a block on Walmart to charge my card.

    It is very disappointing that Brandshare is tarnishing Walmart's name. I had elected to get the subscription back in 2018 because it was associated with Walmart and it was $ 5.00. It was fine until 2020 when they started sending products not associated with my profile. How dare they charge someone card without authorization considering the subscription was cancelled over a year ago. Oh yeah, had to re-cancel since someone removed the status from cancelled to active. UGH.

    9 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 12, 2021

    The employees do not speak English and do not seem to want to help because they do not understand English. In the future, I will go out of my way, so I do not have to shop at Walmart. I wonder if they are hiring illegals. If there are hiring Americans, they are so uneducated; they cannot speak English. The store reminded me of Kmart before they closed.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 14, 2021

    They say they send you full size items since the price increase from $5 to $6.98. This has found to be not true. I just received my 2021 spring/ summer box after fighting for them (brandshare) to send to me. The items were ALL samples with the exception of one item an overnight face skin mask. So if you think you're getting full size items, wrong. Since they changed their price there service has been terrible and not worth the amount you pay OR what they show that you will be getting. So... beware... too good to be true. My account after years is now cancelled.

    4 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: June 13, 2021

    Ugh! I used to love it when it was $5 but now that the prices have raised; the products have gotten so much worse! The box I received today had nothing to do with me. I have curly hair and received a smoothing set for straight hair, men’s shave cream, Listerine tabs (I’m a severe asthmatic) a lipstick in hot pink, and a teeny tiny sunscreen that I kept for emergencies. I gave away all but 1 product. If you’re going to charge a premium price, at least pay attention to people’s profiles. I’m canceling future boxes.

    5 people found this review helpful
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    Walmart Beauty Box author review by ConsumerAffairs Research Team

    Walmart started selling their own beauty box subscription a few years ago. The boxes ship once each season and contain sample-size or full-size beauty and cosmetics products sold in Walmart stores.

    • Customized by age: Walmart has two versions of their beauty box, one for those over 35 and over (the Classic box) and one for those under 35 (the Trendsetter box). Consumers enter their ages when they sign up for a subscription.

    • Coupons: Most months, these beauty boxes include coupons for a few of the items included so customers who like those products can save on full-size versions.

    • Price: The Walmart Beauty Box is only $5, so consumers who would like to order a beauty box can try out the trend for a very low price.

    • Seasonal: Walmart ships four beauty boxes each year, one each season. Consumers who don’t want to try new cosmetics or beauty products every month may prefer this schedule.

    • Second box: Consumers who want more than one box can add a second one to their order. They can also set it up for a different age group to receive a Trendsetter and a Classic box.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Walmart Beauty Box Company Information

    Company Name:
    Walmart Beauty Box
    Website:
    beautybox.walmart.com