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Vindale Research
Overall Satisfaction Rating
1.51/5
  • 5 stars
    7
  • 4 stars
    4
  • 3 stars
    2
  • 2 stars
    13
  • 1 star
    86
Based on 112 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Vindale Research

ConsumerAffairs Unaccredited Brand

Vindale Research is a paid survey community stretching from the US to the UK, Canada, and Australia. Our goal is to help thousands of companies hear the opinions of consumers and provide information to make their products better. Members are rewarded cash not points. Signing up is free. Join today!

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Last updated: Jan. 19, 2018

118 Vindale Research Consumer Reviews and Complaints

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Verified Reviewer
Original review: Jan. 19, 2018

It does take a while to rack up the money, but it is LEGIT!!! It takes a LOT of time to qualify for surveys. Do the bonus "reward codes", make the effort to comment on the daily questions (for an opportunity to win extra money). I signed up in 2016. I was so frustrated I never qualified for anything... so I gave up... but then came back to it and went full force dedicating most my days to it... and less than a week I had $50!!!

Verified Reviewer
Original review: Jan. 14, 2018

I have been with Vindale for a short time now and wish that I had found this page sooner. Before joining Vindale. When I first started I was able to complete a number of surveys and have managed to get to around $17.00. And now they have stopped! I get notifications all the time, that a survey is ready for me, so I waste no time in starting it only to be told "I do not qualify"?? It appears everyone is having the same issues with Vindale. I wonder now should I stick it out for a bit longer or should I call it quits now?

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Verified Reviewer
Original review: Jan. 12, 2018

I've been with Vindale for about 6 months, and honestly, never really had a problem qualifying for and completing the surveys. There WERE several surveys that I completed that showed up as "clicked" and not "disqualified" that I never received credit for, but wasn't THAT big of a deal to me. HOWEVER, I had already reached an amount that qualified me to request payment, so I did on December 5, was sent an email that stated they received my request and that it would be processed on December 15. We are going on our 3rd payment cycle (today is the 3rd) and I have yet to see my money. Not only have I NOT seen my money, after a few dozen emails to them trying to seek resolution, all I get back is ONE response back from them, with a "We're looking into it."

The disgusting part is, after reading through the reviews on this site, it is evident that I am not alone in this struggle which is so extremely unfortunate, knowing how time consuming survey taking can be - and for what? The "experience?" I truly, TRULY hope that anyone considering joining this site does some thorough research before investing any time in it. I know I wish I would have seen these reviews prior to joining...

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Verified Reviewer
Original review: Jan. 10, 2018

I continually get emails to do surveys and never qualify. I've done over 50 and completed them all and at the very end they say I'm not qualified but they have another survey for me to do that again I don't qualify for after they have collected all of my information. Such a scam!

Verified Reviewer
Original review: Dec. 21, 2017

I started getting surveys from these guys 3 or 4 years ago, was never qualified for hardly any of them. Then I stopped receiving surveys, suddenly I started getting them again a few days ago, about 10 or more a day! I never signed up with them in the first place, started getting surveys, actually bombarded with them, never qualified for many of them, now I am getting bombarded with them again several years later! I don't trust this at all.

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Verified Reviewer
Original review: Dec. 21, 2017

I signed up and was ready to take surveys to earn rewards, but it's impossible to be accepted into one. I wasted over an hour trying to get into a survey only to have every single one of them tell me, "Sorry, it's filled up! Try another one!" Sometimes I thought I was finally accepted and I would be right in the middle of taking a survey and it would immediately quit and tell me to find another one that wasn't full. I never did manage to earn any rewards. What an absolute waste of time. You could spend all night trying to get into a survey and never get one.

Verified Reviewer
Original review: Dec. 20, 2017

I have spent the last 6 months doing surveys to earn cash - you must have a minimum of $50 in your account to request a payment. I reached that goal a month ago. I have been unable to request a payment because the website just takes you in circles whether you click Check or PayPal. I have submitted numerous tickets to the Contact Support email with NO replies. There is no phone support and I get up to 10 emails a day wanting me to do more surveys which I will NOT do until I am paid. I should've read the reviews before I signed on. DON'T BOTHER. As far as I'm concerned, you don't get paid at all so it's a scam.

Verified Reviewer
Original review: Dec. 6, 2017

I have been with Vindale for almost a year. Yes I got 3 or 4 checks for $50 and one for $100. However this time I save up for a $200 check I spent endless days and hours to earn. They now say my payment is on hold. They won't tell me what the problem is. They keep sending me surveys. I'm over $50 presently and they won't let me request any more payments. I would have gave a 5 star review last week but not now. I'll write another review if I ever get that $200 check. If you join your best bet is to keep requesting the $50 payout when you get there. Otherwise if you save too much in your account they won't pay you.

Verified Reviewer
Original review: Nov. 2, 2017

I started doing surveys on another survey site, after I cashed in three times all of a sudden my Surveys except for a few were basically gone. So even though it did not have great reviews I decided to give Vindale a try. I absolutely LOVE it! I don't have PayPal so I need a site that will pay by check. Well I cashed in for $50 after a little over two weeks that was yesterday today and I am back up to $6.16. Vindale pays more than other survey sites I have used and the more surveys you do the higher your quality rating goes so you get even better surveys! The prescreening is basically the same as every other survey site, annoying and time-consuming. There is no getting around that on any site. I am so glad I found it!

Verified Reviewer
Original review: Oct. 25, 2017

They will send you A notification that you have a new survey within two minutes or you go to the website to take the survey, answer some questions, offer then to tell you it's no longer available, how could that be not even two minutes later? Then every time you finish answering a series of questions sometimes even 10 minutes later, it will tell you the survey is no longer available but to tell you that after 10 minutes is a waste of time! Totally ridiculous answering 10 minutes of questions and Not get a penny for it! DO NOT WASTE YOUR TIME!

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Verified Reviewer
Original review: Oct. 14, 2017

I filled out survey for Vindale for over a year with few problems. When I submitted my account for my $50 pay off for the end of August 2017. They ripped me off and closed my account. I have contacted them on several occasions and all I get is crickets. I would have been well served to take heed of the reviews I read early on that they are unethical and dishonest but I wanted to give them the benefit of the doubt. There is no way to contact them by telephone so I am making a report to the Better Business Bureau and my plan is to make this the most expensive $50 they ever ripped off. What losers!

Verified Reviewer
Original review: Sept. 21, 2017

I have been a member of Vindale Research since July of 2017. I spent the last three months taking surveys, but due to the high volume of mismatched surveys, as of September 21, I was only able to make about $20. The extremely high cashout value of $50 for this survey site means that you will never be able to cash out. My account was mysteriously canceled over the last week, despite the fact that I took a survey just a week ago, and I was not given any cancellation notice or anything from Vindale.

They canceled my account, most likely because they did not want to pay me for my time. Don't waste your efforts with Vindale. They are nothing but scam artists, and you will never get a penny from them. There is a long list of complaints, myself included, of this company unjustly canceling member accounts so they can stiff survey takers out of their money.

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Verified Reviewer
Original review: Sept. 13, 2017

There is no money, there are no samples, there are no prizes. I filled out surveys. No money, no samples. Lots of phone calls!!! So did my husband who had filled out one of Vindale's scams first! I just did it to find out who was behind this scam. And it is Vindale's. They run "freestuff.com", which is who scammed my husband. They run almost every illegitimate scam out there. They are all coming from Vindale!!! What was worse is my handicapped husband got harassing calls for months. Evidently they really pursue disabled, diabetic, people over 50 hard. We were both victims of their scams. But they were relentless with pursuing him. Nasty company to do that to the man I love. They need to give him the tools they promised. He has been through so much. And now months of harassing calls because he helped them out with their "research"!!! They should be shut down!!!

Sick scammers like that have no business on our phones and computers!!! Our in daily lives at all. It should be crime to do that to someone, to lie to them, steal and sell their personal information to third parties, and allow them to be harassed by the people who bought this information illegally. But the kicker is those sickos never gave him the tiny bit of tools he wanted!!! Beware of this illegitimate, (let's hope it soon will be considered a crime) CRIMINAL company!!!

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Verified Reviewer
Original review: Sept. 2, 2017

At the beginning it wasn't too bad: I easily got over $10 but then I stopped "qualifying", and it took 5 months to get $50. They don't allow to withdraw if you have less than $50. I was receiving many emails stating that there is survey waiting for me, but very few of them were available. About two thirds of them never paid for work: I was finishing them, then I had to write to customer service asking for payment. At the beginning they were at least arguing with me and not paying but later they started answering me in more than 3 weeks only. I would suggest stay away from Vindale. I am closing my Vindale account. There are many much better survey companies.

Verified Reviewer Verified Buyer
Original review: Aug. 15, 2017

I have been with Vindale for 3 months now. After your 1st $50 Vindale will send you a message stating that when you reach $600 you have to present proper I.D. and file a W-9 form to continue to do surveys with Vindale Research. I said sure no problem. So I was getting paid for my surveys. Everything was fine until Vindale Research decided to be dirty and throw a monkey wrench into them paying me.

They lied and said there was suspicious activity on my account. I need to provide 3 forms of I.D. At that time I made $50 and I saw that Vindale didn't want to pay me my $50. Because you do not have to provide I.D. to Vindale until you reach $600. The law states do not provide personal information over the phone, in person and over the internet unless you want to provide your personal information. So Vindale has pulled one of their scams not to pay me my $50.

WARNING... Do not sign up with Vindale Research. They will pay you a few times to get you to stay on their site to make it seem that they are legit, but that day will come to where they do not want to pay you because they are a scam trash site. For all of you who has had problems with Vindale Research not paying you, we need to bind together and hit New York's district attorney's general office and file criminal charges against Vindale Research. They are breaking the law by not paying people their money. Once again stay away from Vindale Research. They will scam you with lies, they will block you from signing in to their website just not to pay you. I have seen these complaints about Vindale Research not paying people, I didn't listen, I wish I had listened.

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Verified Reviewer
Original review: Aug. 8, 2017

I spent about an hour giving my personal information just to be told each time it's no longer available. I feel like I exposed my personal life to strangers for nothing. I'm really upset and will post my opinion on as many social network sites I can.

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Verified Reviewer
Original review: July 28, 2017

I took a survey last night about fast food restaurants and Indie it to the end. It was a really long survey. Whoever asked me the questions made a racist and gay bashing comment I hope I can post the comment here without getting in trouble on this site. I was called a **. I have saved the page and it will appear for a few seconds then go to an end survey page so that I can't screenshot. I have notified Vindale Research and have not received and answer back. I tried calling and the line is giving a busy signal. This person also posted "Germanstaffen" during the survey. I am a ** who is not gay and if I was, why is it any of the business. This company should not be allowed to continue.

Verified Reviewer
Original review: July 16, 2017

A friend of mine said this Company was legit and he did get $50 for doing the surveys for them, however last night I signed up and stayed on for hours till after 12 PM, was on most of the day doing these surveys all for nothing. I got $2 in my account for signing up, which in itself was several pages of trying to get me to sign up for other survey sites or offers before you can even start the surveys.

Finally I get signed up and start doing surveys. Almost every single survey without fail would go to 100 percent then either say the survey was no longer available anymore, or that I don't qualify for the survey, which I find odd since they let you answer all the questions each time then don't pay after you spending so much time on them. I stayed on for hours and was up till after 12 PM answering surveys and I only got paid for one whole survey a Political one for 43 cent. I had the $2.43 in my account today when I canceled my subscription to them. I know I will never collect a dime because I am not going to sit here for months answering questions just to make $50 that may never even come.

I estimate I truthfully answered around 40 surveys yesterday and one paid to my account, if you do the math on that, about 2.5 percent of the surveys probably pay. The problem is they get your information that you spent maybe 30 minutes or an hour on, then make excuses and don't pay you almost every time. I believe all the other complaints are true, because that's more of what I experienced. They put just enough money into peoples accounts they will keep answering surveys trying to cash out the $50, and you will be lucky if you ever see a dime. I know a scam when I see it, and this a scam. I believe at least 1 reviewer below was paid to lie, but I believe a few of the positive reviews are true as well, just enough to say, see we pay out.

Don't fall for this people, I don't care if you been on 3 months and are up to $42, you will probably never see that $50, and if the money was really yours why couldn't you cash it out at any time? It's a nice scam though, get every ounce of info and work out of people and toss them a peanut shell at the end of the day.

I answered one survey about cars, one of the questions was what is the first car that pops into your mind? I answered then it wanted 2 others as well, so I answered, then each time you add another it offers another space. I sat there and I bet you I put in over 75 percent of every car manufacturer ever in business on this planet. I spent about 20 minutes just answering that one question alone because my car knowledge is global and spans since the first was invented, but in the end the survey didn't even pay me.

I have a high IQ, and I know a scam when I see it, and these people are crooks. Don't fall for it. You can make for sure money picking up cans off the side of the road or out of the park quicker than this. In the time I spent on those surveys I could of had at least $5 in cans in my hand that I for sure would get paid for and got exercise and helped recycle too. Think about it, Federal minimum wage at 1 hour working will make you for sure money, unlike this, just get a real job. Don't let them suck you in people, cut your losses and run.

The people saying you need patience are fools and probably work for the Company in another form or else they are the lucky ones. I have more patience than most, but this isn't about patience it's about being willing to take 100 surveys spanning a whole day and getting paid for about 2 of those, and that's criminal. Once you have answered every single question they shouldn't be able to throw up survey no longer available or you don't qualify for this survey.

They are using every single bit of information you give them whether they pay or not, count on it. They are stealing from us, but not me anymore, because I got better things to do than consult information and get burned after doing so. Use at your own risk, you have been warned. This place needs to be investigated and shut down. I have yet to find one legit company like this that does what it says. I too by the way got emails for several dollars only to get the bait and switch when clicking on it.

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Verified Reviewer
Original review: May 25, 2017

Vindale is a research company that does pay-survey, but 80% of the surveys is not pay because you get disqualify at the end of it, and others just goes off after you spend 30 minutes answering questions, at the very end just tell you that the survey was unsuccessful AND so on... THAT'S WHY VINDALE IT SHOULD PUT OUT THE MARKET IS A SCAM COMPANY. THANKS.

Verified Reviewer Verified Buyer
Original review: May 8, 2017

I think Vindale Research is a bunch of crap. I signed up recently and I have spent countless hours submitting my information over and over. I took so many surveys and most of them when completed said I did not qualify for payment. This is unfair. What, do you have to be in the higher income bracket or be a major buying person in your company? I guess that's what they're looking for so they can barrage you with advertisements. I didn't make a dime! I'm sorely disappointed.

Verified Reviewer
Original review: April 19, 2017

I have done online surveys before and I believe this one is a scam. First I receive about 10 emails a day for surveys that no longer exist. They will send me a survey that pays $1-$5 and then when I click it, it's no longer available and I am then offered a survey for just a few cents. More often than not you will complete a survey %100 and then be told that you do not qualify, I would then submit to them about this and get NO response.

So after about 200 hours into this and determined to make it to the $50 cash out mark I all of a sudden I stopped receiving emails. I tried to login and was told that I did not have an account. I had to sign up all over again and start with 0 balance. Again I wrote to them and let them know this and the response I received was that I probably had an account under a different email address. But they could not explain how they were able to send me 10 emails a day. Total scam. This website is a scam and should be shut down.

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Verified Reviewer
Original review: April 10, 2017

I signed up with Vindale Research to do surveys and or panels. They advertise surveys up to $50 and everyday I get several surveys emailed to me that are 10 minutes or more for only $1 or $2. Total fraud!!!

Verified Reviewer
Original review: March 31, 2017

Funny, I signed up in 2016 and I did cash out $50.00 twice which when converted to Canadian dollars was roughly $67.00. However, since January 2017, I received at least 10 emails or more per day but when I open them, it says "Aw man this survey no longer available." Even though, I opened it the moment it arrived in my inbox. I am up to $37.00 and the moment I can cash out at $50.00 I will unsubscribe to this site.

Verified Reviewer
Original review: Feb. 23, 2017

I signed up with this company a couple months ago after reading a positive recommendation from a "blogger" about making part time income with reputable survey companies. I don't have experience with this so I signed up not understanding what a SCAM this company is. You will constantly end up taking hours and hours of surveys with NO credit. You'll get disqualified after they gather so much valuable information from you. You'll complete a survey without them crediting your account properly. I've spent countless hours on this site and my account balance is only up to $41.87.

They will only send you a check if your account reaches $50 - but they won't be upfront about that when you sign up. Out of spite, even though this company continues to NOT credit me for the surveys I'm actually completing, I continue to use the site on my free time because I refuse to believe I will not receive SOME sort of compensation for all the time and effort I've spent on this unethical, lying, scam of a "business". You'll never be able to reach anyone on the phone. You won't get honest help from their email. DO NOT SIGN UP WITH THEM. STAY AWAY.

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Verified Reviewer
Original review: Feb. 10, 2017

Like most everyone is say, it is a crock. I have ADD and this would be a great part time income. Well that was a silly joke. I set up my account and they sent me the surveys to find out oh, they didn't need my information, or sorry you don't qualify for that survey. Why did you have me answer between 3 to 15 questions before you tell me "oh, sorry it has expired", or that I didn't qualify. I sent a question to tech support asking why this was going on. Now any survey I click on says that I was too late the survey has expired. Ok it shows up in my email box and I click on it within 1 minute, expired ya sure it did.

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Verified Reviewer
Original review: Jan. 27, 2017

They stole a few hours of my life, opinions, and ideas, by leading me to hours worth of surveys, for each and every single one of them to say in the end, that my survey was unavailable after it thanked me for completing it. They're stealing our responses and receiving their desired information, without having to pay us. They are fraudulent!

Verified Reviewer
Original review: Jan. 18, 2017

In the beginning it seems to be a good idea to kill time. Vindale actually uses your information that you give them and then tell you that your information is no longer needed. A example is the fact that I received emails when the topics came available. They were new so the sooner you started the better chance of getting to take the survey. I sometimes look at the screen and catch opening when they first appear. At first I made around 6 or 8 dollars. Then the information that I gave them was submitted after I stay on the site for about 5 to 10 minutes. They say that the survey is no longer available or I do not complete the criteria for the profile. I completed the surveys until pay out which was three months later. It is a rip off because they use people to get survey information. After giving information for about 10 minutes they say that they do not need the information.

Verified Reviewer
Original review: Jan. 18, 2017

I signed up for the 'make money' doing surveys, all I got was this company selling my email and I NOW get over 20+ emails a day from things I never wanted. I try and block them and always use the unsubscribe and MORE keep coming. NEVER again. This is a bad deal.

Verified Reviewer
Original review: Oct. 21, 2016

I did one initial survey for which I "earned" (the teaser, apparently) $2.75. After that, I clicked on dozens of surveys, and after wasting a bunch of time on them, I get a message saying it was no longer available or I didn't qualify. One of them I completed just after it came into my email box, and the message I got at the end said it was no longer available. Yet, I was asked a bunch of questions and wasted my time answering them. The system is purposely vague--you are told that sometimes you have to complete a pre-survey before you get to the actual survey, but it is never clear if you are filling out a pre-survey (to see if you qualify) or an actual survey. Seriously--don't waste your time with this. Spending 15 minutes of your time to earn less than $2, only to find out that they took your fifteen minutes and you get nothing is INFURIATING! It's a SCAM. I don't know it could be called anything else. The old bait and switch.

Verified Reviewer
Original review: Oct. 7, 2016

Before I signed up they showed surveys you could complete that ended up being totally false. Example: Do a 50 minute survey and make $23. Well I never saw anything close to this. Most are make 30 CENTS after completing a 30 MINUTE survey. And most of the time when you are actually close to completing that survey you will get a "Sorry you do not qualify" message after they got all the info they were looking for. I feel this is a total SCAM!!!!!

Vindale Research Company Information

Company Name:
Vindale Research
Year Founded:
2005
Address:
243 Fifth Avenue, Suite 541
City:
New York
State/Province:
NY
Postal Code:
10016
Country:
United States
Phone:
(855) 846-3253
Fax:
1-866-841-3898
Website:
www.vindale.com

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