uBid's website is pretty good. I've spent thousands and thousands of dollars there and my husband has made sure I can't shop at uBid again but I will. They're quick, their service is good, and shopping from them is easy to do.
I spend a lot of money with uBid.com. I have about 125 bought up auctions. It's a very nice shopping place to buy things at less cost than you would buy out of a store and I enjoy it. You can bid what you think the item is worth. When you do win something, you feel like you've got your money's worth. But I buy things that I think is a bargain when I don't really need them, and that part I need to broom a little bit. I used to buy things much cheaper on the penny auctions, but that was back when they sold bids for 60 cents each and people would bid so far until they'd quit. Now, they practically give the bids away and just keep running these up. I'm very satisfied with uBid.com and I would recommend it to someone in a minute. I'd try to make it somebody that could control themselves a little bit because it can really get out of hand if you let it.
Up until recently, uBid has always delivered quickly, on time and what I thought I was getting. Recently I ordered three laptops and it wasn't quite the same laptop. It had to jump through a bunch of hoops with the vendor. But I like the RedTag stuff, and I've probably purchased as many things off of there as uBid. I probably do Bid Buy Now more than the auctions. Overall uBid is a great place to look for secondhand computers. I order from them for my kid. The only other website I'm using right now is Amazon, and the difference is in the products that I'm looking for. But uBid is just as usable as Amazon.
I’ve been using uBid since at least 2007. I could get refurbished Mac items from them that were considerably cheaper than the retail model. The only other website I’ve used is eBay and it doesn’t compare. EBay is more of person-to-person while uBid is more of a company that I'm dealing with. During the last purchase, I purchased an item and something different was sent. They gave me a $50 rebate but I had to return what I bought because when I hooked it up, the fan was making a noise. Other than the time it took to go back and forth, another one was replaced and it was okay after that. I still check back every once in a while to see what kind of deals are going.
I'm one of the people that search for bidding sites either to keep or sell. I had fifty-seven purchases already, but I still haven't got the first things I ordered. One of them went to Florida for some reason. I did put in a note about it but never got contacted back. I also received a package that said it had some bulbs in it and it was an empty package. So as long as it's not a plant, I get them with just a click.
It seems to take forever to get it if it's a plant. The miniature Bonsai was the only plant that I've got from all the other plants that I've ordered. I've also ordered some more trees so I'm hoping they come. I like the dollar prices the way they started out, but the shipping is overrated. So besides the plants, I've had no problem with anything else. They're better than DealDash because I get to buy my bid instead of just being able to be bid. I spent plenty of money buying bids and never won anything off of that. So everything else with uBid is satisfactory.
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UBid is more convenient and easy to understand. I've been using them since 2000. They are a bit better than most online shopping websites when it comes to the design and ease of use. They did what I wanted to do and I will be shopping on their site again.
I’ve been on uBid ever since they first started. One of my friends told me to look them up since I was looking to buy a computer. I liked the bidding format that they had and what they had to offer. Their website is easy to use and comprehensive and they're not hard to deal with. I look at what they have to offer from time to time and whenever I want to buy something. The products that I’ve gotten from them have usually been good. I had a computer that was bad at one time and they replaced it and took care of it.
I had some experience in buying online and uBid.com was very interesting. I bought two things from them and was very happy with the experience. The people who advertise there are honest and the product I bought was very good. It's a good site to buy and sell, and I will purchase from them again in the future.
UBid.com is user-friendly. Everything has been fine until the last time I used it. There was a problem with it and uBid had to contact the vendor, who said it would be a couple of days, but it took over a week to get an answer. Other than that, I was able to find what I wanted and get it at a good price. So I would shop there again and I've also recommended them to lots of people.
I've bid and bought some electronics from uBid.com which didn't work. I returned those items, but the process was not easy. Depending on what I have ordered, I've had good and bad experiences. Although I would probably shop there again.
Resolution response: Sept. 29, 2016
Already disputed with Visa and they gave me my money back, no questions asked under Visa rewards. Very satisfied with Visa.Thank you for responding, though.
Original review: Sept. 23, 2016
Went to uBid, bought 2 small coins. Won them for $1 each. Was charged shipping and handling for each coin and they came in the same envelope!! $27.50 for something that must have costed .50 to mail. What a scam!! Do not buy before checking shipping prices. They could actually be good if they improved their shipping policy and customer service responses. I normally love online auctions... and so does my husband. Too bad.
Purchased a "Buy it now computer" - Money removed from bank account - 2 weeks later, no shipment, checked on order and order is cancelled. Tried to contact - phone disconnected, chat is no longer running, only input is their website input - sent 4 inquires - no response. No refund yet. Have filed complaint with IC3. Stay away from this site.
I'll make this story fairly short, but please consider it a warning. I tried to purchase a computer from a site called uBid.com. After them taking my money (over $300) immediately after they accepted my order, they told me the item would ship in 3 or 4 days. Fast forward over 2 weeks, and the item still showed a status of "At Supplier's Warehouse". The company said they'd contact the supplier and see where the item was. Turns out they never even had the item to sell and now they claim they can't reach the supplier. This was a complete and total fraud. I'll do whatever it takes to get my money back, but I want to share my experience with uBid.com so you don't get defrauded the way they defrauded me. Better safe than sorry.
I saw what looked like a good deal on a Sony sound bar. I read the fine print later to see it was refurbished. But since I "Bought it Now," I figured I would evaluate it when it arrived. My credit card was charged immediately and my account summary indicated the product was in the warehouse ready to ship. After a week with no tracking info, I checked again and saw the auction wasn't closing for another three weeks. That seemed odd for "Buy it Now," so I tried to contact UBID. They did not respond to any emails and the phone numbers don't' even ring. Even weeks after the auction closed and I was listed as a winner the product never shipped. At least the credit card company gave me a refund and I can let them try to take UBID to task. I can see from other reviews that this seems to be a common experience. I have now put their auction announcements into my spam filter.
Can you believe that customer service asked for my social security number? They also have my c.c. Number and say they will auto use if I win a bid. How can they stay in business? I feel like a fool and want others to BEWARE.
According to a merchant selling on UBid he has not been paid in some time and claims UBid is in financial trouble. Luckily, three out of four recent bids have arrived, but the fourth I have no clue as the payment that shown at my bank is no longer there, and for two days UBid's web site keeps saying they are under maintenance. This fourth one was special as I could resell it and now it looks like I won't be getting it. This could be why we are seeing these complaints lately.
Ordered three items, two pieces of jewelry and a watch, from this website in early December of 2011. By mid-March of 2012, the items had not been shipped, even after numerous emails. The only response I ever got was that they'd "look into it." My money was NEVER refunded, and I still don't have the items. At this point I can no longer even pull up my order numbers!
Scam. Bought two items. Listed digital camera as NEW, came refurbished. Fighting to get my money back with the CC company. Bought steam mop. Came in non working condition. Avoid. They hope you won't do anything so they can keep the money. Scammers phone # 866-946-8243. Tip for consumers: Do not buy anything. They sell garbage store returns and expect people not to fight back to get their money. Well, this time issue will be escalated.
I won an auction on UBID, 8/13/2014 for an IPAD 64 GB. So far haven't received the item, nor an answer from any internet communication with UBID.
I have purchased and received a few items in a timely manner. However, I purchased 2 watches, one on 8/16/14 and one on 8/19/14. I have not received either watch. The uBid website says that it hasn't been shipped. I emailed them on 8/25/14 and got a quick auto response saying that they will contact the seller and let me know within 48 hours. I emailed again on 8/27/14 and 8/28/14 and still have not received a response. I have tried every uBid phone number I could find on the internet. One says "all circuits are busy". The phone number for their corporate office rings once, then goes to busy signal. I am so frustrated as I bought one of these as a gift for a birthday that has now passed. If you do use uBid, be wary. If there is any problem with your order or your product, you will not be able to reach ANYONE to help you resolve the issue.
I bought a Samsung BlackJack cell phone several years ago. They shipped me a used one after I signed the contract AT&T two years contract which I can't cancel. I requested return, was refused. I end with lawsuit in PA local and transfer to Chicago, IL local. I never have the judgment executed even I call many time to their local court. I don't know how to continue the case. Any ideas?
I signed up to be a seller on uBid. A woman called me who identified herself as a uBid Representative, but who does not actually work at uBid. Later that day I tried to log in and get into my account with the information she gave me & to my surprise, no account. So I try logging in again, same thing. Now they send me one e-mail a day. I cannot access my account and their password reset button doesn't ID me as a member.. Complete joke.. Site is a scam.
I have ordered about 2500.00 or more in item mostly jewelry in the last 3 weeks from ubid. I got my silver bars in and they was real, so I kept bidding and buying things. Well the first jewelry came in and it was suppose to be a 31.5 carat ruby (it was glass and it may have been 4 carats at best), ruby was not real. Then I got another necklace also turned out to be fake, then one of my big purchases came, it was suppose to be a 2.5 carat ring si1 clarity (a good diamond). I took it to 4 jewelry store, they all said the same thing, the diamond was so bad, they tried to basically bore out the Imperfections, and the diamond is garbage so bad that 4 stores would not even sell it, and I paid 1201.00 for it.
Next I got a pair of black diamond earrings, they're so bad the cracks and chips is actually on the top of the diamonds (garbage). Then a sapphire that was also cracked and chipped on top, then my DC sunglasses that was a knock off made in china. I am shocked the big money items I spent was suppose to be certified diamonds with gemologist report. My report isn't even the same ring, lol.
I'm out a lot of money and now ubid closed my account cause I won a couple auctions and will not pay for them since I found out about all the jewelry. I bid on another ring which I had won for 1501.00 but I am not buying garbage again! Now they won't call me back and I can't contact them cause they closed my account. I don't understand how they can sell stuff that is a total scam and they're getting away with it! People, do not order any jewelry of this site. It's trash.
I purchased a radio-receiver (amplifier) for $90 and received a defective item. The very next day, I requested to return it and uBid issue an RMA number. I returned the item via FedEx and in the tracking information it confirmed that the item was returned to the seller. It's been 4 weeks since and no refund!! I have contacted uBid many times via their website and no response what-so-ever. I tried calling the number in the credit-card statement 1-866-946-8243 and that number is always busy; can't get through. For several days this website has been unreachable. My advice is stay-away from this website/company!!
I have been using uBid for well over a year, bidding on jewelry and watches mainly. I Google all the brand names to get an idea of the actual value. The watches were all very well known brand names. I have literally spent several thousands of dollars on these items. Everything arrived quickly and apparently in good condition, in new boxes etc. However upon further investigation by my reseller, it turns out that all of the watch brands have been taken over by a shell company and are complete knock-offs. I do not know about the rings, bracelets and necklaces but now they are suspect too. The uBid site is not operating for a couple of weeks now. I suspect they are being investigated or worse by the government. I had hopes of purchasing items and then resell them, which did not work. There is no recourse with uBid so just beware. I have lost thousands of dollars.
I have ordered three jewelry items, two of which were nothing as described! I have returned one but no refund yet! I desire to return the other but the site has been down for two days! I ordered a vacuum for my vehicle, stated to be new, it was used and still had the dirt in it and did not have all the attachments. I got my money back and they told me to get rid of the product, do not send it back because there was no replacement...really? I am not happy with this and cannot believe there is such bad products. I will not order jewelry from them and not sue about anything else at this point!
I bought a 55-inch 3D, smart TV and when I opened the box, all the package material was broken up in halves and 3 quarters. I took the television out the box and the housing around the television was broken and in the bottom of the box in pieces. And I plugged the television in. It did not work. I paid $900.00 for it and it doesn't work.
I ordered a Toshiba Satellite Intel new. It was being shipped by FedEx and I went on Ubid website to check on my order. It took 3 days for them to process my credit card and then they posted a tracking number for FedEx. Tracking info said estimate time of arrival 2/7/2014 by 8pm. I was home all day waiting as it had to be signed for. It never arrived, so today 2/8/2014, I called FedEx and was told that they received info of item but never received item to ship. I went on their website and left a message hoping they will respond. This is the second email I have sent them and the first email has not been responded to.
I won an auction for a laptop and promptly processed payment. I received immediate confirmation from my credit card company that the payment was processed. Two days later, I received an email saying my form of payment was declined and I needed to supply a valid credit card. I followed the customer service email protocol and simply got a response with a case number assigned.
Two days following, I received the laptop in the mail in a box with insufficient packing material, the clear plastic security sleeve that should have been securely closed with the warning label sticker, but had been opened. Upon plugging in the laptop, I find that it is actually a USED laptop already registered to an individual and password protected.
So now I have a laptop that is NOT new and cannot be used without taking it to a repair place and having it reset. Of course, no backup discs were included so I would lose all the software installed. The initial screen shows an email address of the previous owner, so I sent an email to her also. I've not heard further from either the company nor the individual after numerous attempts. Will NOT do business on UBID ever again.
This Company is a rip off! The customer service is a joke, they don't respond to emails and there is no way to get in contact with them... I purchased a item off this site. About a week later they send me a email stating that the item I purchased wasn't in stock, so they gave me two options. They gave me the option to get a refund or they will send me a similar item. I chose the refund and over 2 months later still waiting on it... I've sent out several emails on this matter. No one has contacted me at all... Lesson learned! I would never do business with this site again and if you are reading this don't be the next victim!
uBid.com Company Profile
- Company Name:
- Company Type:
- Year Founded:
- 566 W Adams St #250
- Postal Code:
- United States
- (844) 326-3315