Consumer Complaints and Reviews
I've been a loyal sportsbook.ag customer for many years. THIS ALL ENDED LAST NIGHT. I made a great parlay bet on the SEA@DET game and I never got paid out. My ticket confirmation was SUCCESSFUL and the money was TAKEN from my account. I was overjoyed after the game that I won the parlay! But the winnings were never posted and they denied any wrongdoing and told me that it was MY FAULT!!! I'm telling everybody this one piece of advice- NEVER GAMBLE AT THIS SITE, IF YOU DO BE PREPARED TO BE SCAMMED. I promise on my mother's life.
This stupid site. Been here for yrs. Been trying to only withdraw $50... I can't even get a response. I wish they'd say I'm a priority but I can't even contact them. Don't respond to anything. So done with this one. I have other good site that sends me moneygrams within 3 days...sometimes next day. ** this site.
I took a withdrawal August 23rd. Still no check! They say I'm top priority. If you youtube sportsbook.ag review, it shows Sportsbook owed 221k to 153 players. Stay away from this website. Good luck to everyone trying to collect from these scam!
All the other reviews are completely accurate regarding not being able to get your money withdrawn. They also hold promotions where they do not honor their end of the deal. For instance, the promotion will say to place a bet on a soccer game and you will be credited a match bet. They simply do not honor their promotions but gladly take your money. They say their system had an error and there is nothing they can do about it. So shady!! Go to Bovada or somewhere else. Sportsbook.ag is so unethical.
I have had a horrible time with sportsbook.com. I put in for a withdrawal over 3 months ago and still have not received it. When I correspond with them they give me stupid excuses and tell me their priority is to get me my money. Of course that is not true cause it does not take 3 months to write a check. I would not recommend this site to anyone. I wish I would have checked into this site ahead of time because every review I have seen has been bad. In all just stay away from sportsbook.com. Worse site I have ever played on.
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Took me a long while before I finally received a check from SportsBook. The whole situation in general is just ridiculous. From the time I submitted a withdrawal request if I remember correctly it took me approximately 6 months to finally receive a check (My last message to SportsBook about getting my check I threatened legal action so I don't know if that's what it had to take to get the check or not). Either way it's inexcusable. To make matters worse once I received the check the check itself turned out being a Canadian check. Yes a check is still a check but I automatically suspected that the check was phony. Luckily it wasn't but it sure did take a long time to process that check. I know that much, I don't believe I will be doing business with SportsBook again after that.
So I agree with all the comments in regards to them holding your money hostage. They continuously delay any payment. They hassle you to redeposit your funds into your account. When you try to withdraw your funds, expect a fight. In addition, make sure you receive the check or alert them right away, as they make they will not re-issue a check unless you report it within a short period of time. I have used numerous other sites including Bovada and I will NEVER go back to SportsBook. It's a scam.
I won my wager and requested a withdraw and it gives you all of these options to get your funds, but they will only allow you to do the check by mail which takes 6-8 weeks. They give you no good reason why you can't get it sooner. They are like holding your money hostage. Last time I will do business with this company.
I have been a client with SportsBook.com/ag for about 9 years. They have won a lot of my money but this year I finally won big with bets, Giants winning the world series and the warriors. I have played in their so called high roller tables when they allow bets at 10k a hand in fast speed motions and multiple hands. I end up losing all my winning because I couldn't wait for their ridiculous 11 week wait for a withdrawal. I feel cheated and ripped off when they allow such big bets on a single hand in fast speed motion and I am still trying to withdraw $5k via wire.
Since Feb 2015 they blaming on superbowl and delays after delays. This company is a total bad Sportsbook to bet. They seem to only want to take your money but when you win they find excuses to delay your funds. I currently have $39923.23 and a pending $5k withdrawal plus I also have about 16k pending bets for the future bets.
Someone please help me report this bad business sportsbook.ag is pulling. I am waiting everyday and calling them almost everyday but still they will not send me my winning fair and square. I need my winning but they seem like they won't pay me and keep blaming on delays. There is no such delay unless you don't want to pay or have no funds to pay. I will update you if I ever get my money. I will make sure if I don't get my money this company will not rip off another player like me again.
I used the site for years without problems. I placed a withdrawal request on April 18th and it is now July 13th. When I ask why I have not received it, they simply apologize for the inconvenience and do nothing to remedy the situation. Beware! At this point, I don't think they will be sending my money back.
I was trying to withdraw money from sportsbook.ag. I requested a withdrawal for the amount of $2,499. After a lengthy wait of more than 5 weeks, sportsbook.ag told me that they have updated their withdrawal time frame from 3 to 5 weeks to 6 to 8 weeks. So I waited another couple of weeks. Every time I send them an email, they keep on telling me that my case is their top priority and be patient. I'm on week 9 now and my withdrawal is still pending. I don't know if I will still get the money I put on this offshore gambling site sportsbook.ag. Pls. do not put your money on this site.
Consumers beware. I have played at this site for years with no complaints. However in the last several months I have become very suspicious of their practices. I attempted to withdrawal some much needed funds from my account to pay for a short vacation with my grandson. I had only made one withdrawal previously, about 4 years ago with no issues. Options on the site list obtaining a check by mail as taking 3 to 5 weeks. After 7, and again after 8 weeks, I contacted the chat line and received no satisfaction, being told that the system was being delayed due to the amount of money being paid out, and also got the old "sorry for the inconvenience" B.S.
When I asked the second chat operator why they did not change the statement in their policy saying checks would be mailed in 3 to 5 weeks, I was told this would not remedy the problem. When I suggested that an honest depiction of the current policy would be better for customer relations than the current deceitful practice, the chat operator disconnected. I am beginning to think I will not see the money owed, and likely there will be no long weekend with my grandson because of it. An e-mail sent has not been replied to either. I suggest anyone wanting to find a similar site look elsewhere. SportsBook.com seems to be up to no good, and they don't seem to care that they are screwing people around. Good luck all. Take this warning to heart. Think they have stolen my funds. I will try and update if any resolution.
I went online Friday the 4th of June of this year to place bets on the Belmont Stakes horse race that was held. I deposited $35 through my bank account credit/debit card. I encountered no problems. I watched the race on Saturday and saw that I had won money $102.61 to be exact. Ever since, I have had nothing but problems. They won't give me the money they owe. I have contacted them several times through emails and online. They still won't send me the money they owe me. They keep telling me I need to send proof of my I.D. and mailing address. I have tried to fax them this information several times and have received no response each time.
They owe me money and, it seems to me, they are trying to get away with fraud by not giving it to me. They are an online company and I know of no mailing address for them. Thank you for your time. They owe me $102.61 and I want them to give it to me. I believed them to be a legitimate company when I deposited $35 from my account to them.
On 2/7/2010, I made a sports bet deposit on the Superbowl Sundays to win, and I made the bet by credit card of $20. And on 2/21/2010 or 2/23/2010, I spoke to chat operator online, telling them I could not log in to my account. Then I call and chat online again with Alex, saying I couldn't log in again and was told my account was closed. I was depending on that bet to win big to payoff my bills but my account was closed 3 days later without my consent and a chance to win or received the bonuses.
This site has a scam set up for their online poker. They say it is approved by TST or something but I have statistics of losing 25 hands in a row after depositing cash each time. This is impossible statistically.
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