Sling TV

Having to set Sling TV myself, I was apprehensive. With the help of tech support I achieved success! They were great. I have called the support a few times since the installation for help with various things. The wait is never long, the techs are always friendly and my questions are always resolved. Best customer service I've received in a long time!

I was scheduled to end service on circa 2-5-21, however, I was charged for the next month's service. I reached the customer service department and explained my situation. The first person with whom I spoke, completed my refund with no problem, of any kind. It is a shame, but I was truly impressed just because they did the job that was necessary with no problems of any kind. Thank you Sling, see ya in September when football season starts!

I have had Sling TV orange & blue for a couple of weeks. I have no complaints. I was paying $125.00 for cable that sucked. Only could watch on one tv & the channel line up was horrible. Sling TV was the right choice for me.

It's ok. If you're trying to watch anything but NFL football it's ok.. They broadcast sports but they're not specific. They have all of college football but NO NFL and that's a big deal. I almost felt robbed when football season came and I'm sitting at home watching it on my phone. SMH.

I'm a former subscriber to Sling TV, but cancelled to save money for an impending move. 3 days ago I received an email from Sling offering a 14 day trial, so I clicked the link to start the trial. I then went into my customer account and cancelled my subscription so I wouldn't be charged. Today I saw I was charged! I contacted Sling TV and they claim I didn't click the email link, and I won't get a refund. I will never use their service again, and have filed a report with the BBB.

Absolutely horrible customer service. I cancelled Sling through my Roku TV. Turned out it didn’t cancel and I was charged for two more month until I noticed this charge. The customer support not only didn’t refund me, but also shamed for not have noticed the charges quickly. ‘Haha we stole money from you and you didn’t even notice. What an idiot!’ Stay away from this company.

When I cut the cord, I decided to go with Sling TV because my friend had it and she liked it. However, I found I was paying $55.00 a month and paying for basically nothing. You get a Blue package and and Orange package, and they are almost the same thing. Almost identical. After about four months, I decided I didn't want it anymore and I cancelled my subscription. Not only did they not cancel my subscription, but they charged me for another month, and refused to refund my money. I can't watch it, can't sign in to my account as it is cancelled, but they will keep my money and tell me they are a month to month subscription and non refundable. Don't subscribe!

When ATT bought them over they decided to continue many of their illegal practices. For example I paid my Sling TV Bill, but was late on my phone Bill, set up a payment plan and they turned off my TV even though the bill was paid. THAT IS ILLEGAL! Secondly, I was never informed that sling was being sold. I would have transferred services and will soon. Lastly- they play the same shows over and over again! The commercials are the same for years! It’s frustrating as hell. You give feedback and nothing for years change. The fact they play re-runs over and over and never listen to customers is sad. The price went up immediately as soon as ATT bought them! Truly sucks.

I have had Sling TV for a couple years and have been happy with its performance and updates, however, ... this recent update to the guide screen sucks. I don't like the way it looks, you can't toggle back to the guide while watching a program,... It just does not look or operate in a smooth or friendly way. I wish they would go back to the older look and format or allow customers the option of retaining the older format!

The service itself is fine, but if you cancel, please remove your credit card from your account. Don't try to just cancel. If you do cancel, get a confirmation email. They charged me after I canceled. Told me I didn't cancel. I explained that their website was buggy and kept prompting me to log in when I hit cancel. They would not give me a refund. My service should have expired on the 2nd. It's the 4th when I noticed a charge. I stopped using my service on the 2nd. What a terrible company to feed off of errors like this. That's a fraudulent revenue stream. Never again, Sling.

Due to financial strain in the wake of an unfortunate accident, I cancelled my Sling service on 7/7/21. I was then charged for the service on 7/19 anyway. I contacted the company on 7/22. Although I was upset that my service was not cancelled on 7/7 for the upcoming business cycle and, as such, I would much prefer a full refund, as I was in a conciliatory mood, so I asked for a prorated cancellation for the next month. I was told by not one, but two agents, that they were permitted under no circumstances to issue refunds, by merit of their service being a "pre-paid service."

First I want everyone to know during my 1 1/2 years of being Sling customer I loved it. I shared with so many how revolutionary their services were. I migrated from Dish, watching live TV was so yesterday. In a NETFLIX world, SLING delivered a great service. If you were late coming in for the day, you were able to toggle back up to a week to see your programing. If a live program was on, you had the option to begin the program at the start. But this all changed a few weeks ago.

Sling does not allow showing different channel on sling orange which has most of their sports channel. I called customer service and if I wanted to watch ESPN and another family member watched ESPNu I would need to spend another $35 a month. That’s not going to happen. Sling is not multi TV friendly for families.