Sling TV

I used Sling TV for 2 months, then canceled the service. I got a confirmation email for cancellation. However, they started to "silently" charge my credit card for a few months after 2 weeks of cancellation. I found this out and contacted customer service today. Unfortunately, they said it's me who re-started service (??? which I was not aware of), and they can't refund me for this mistake. Sling did not send me any email notification for this re-start of service, nor any charge/payment information. They just secretly charged me! I had to cancel the service again, and removed my credit card information from my account. Have never been treated like this by any company. Totally disappointed.

I started with the free trial with the purpose of using this to watch the Golden State Warriors basketball games. After about a month it starts to seem like it's throttling me, and the programs not only have lots of short stops like buffering stop and starts, but sometimes it completely stops until the browser is refreshed/reloaded, which causes you to miss about a minute to a minute and a half of the game. Last night and tonight that happened several times during a game, and I missed the last minute of tonight's game! Very disappointing. That might be a deal breaker. The resolution or definition or sharpness isn't too good, sometimes it's so blurry when there's movement that I can't even see the basketball. I might switch if the stream does this stopping on a few more games.

Sling isn’t a good fit for me. I gave it a go. But to actually receive “custom” tv lineup, I had to add on this, that. It ended up around $50 not $25. Alright. I’ve had satellite and cable both. Also both included internet and phone. To be honest, the package deal with cable or satellite - no premium content is a better deal than Sling. Sling advertises “a la carte tv”. It isn’t truly. Either blue or orange or both give one a limited range that can be enhanced by add on content. Such as Dvr service, news other than default Fox, NBC, ABC and certain sports content is default. Regardless if it’s not an important inclusion to one’s tv viewing pleasure. Now for movies. The channels offered for the $25 base are uninspired. Requiring again an add on to receive a line up even close to equaling basic cable/satellite. My cable. Including internet, and phone. Is not much more than what a customized Sling would cost me.

First I want to point out that I was an early adopter to DirecTV Now but their signal was awful. After a year of paying for a crappy signal I moved to Sling. The signal was night and day, couldn't be happier with how smooth everything was. The problems started when my account was hacked. I received an email about a rental purchase and immediately called. They refunded me the rental and they said if I changed my password that person would be booted. Wrong, that person was still active. After a few hours I did some research and found out that Sling has absolutely no ability to log anyone off once they are in. It only affects new logins.

I believe any business that doesn’t take a responsibility about their business is a very bad one. I tried their 1-week free trial and all the channels at least I tried worked fine, with good quality and no lagging. However, all of the sudden after I am have been paying for it nothing seem to work even if my internet was really good. I called them, the woman I talked to is very nice and tried everything but couldn't find a solution and I told her to cancel my service but she couldn't b/c of company policy. I talked to her supervisor. Very rude guy. Tried to blame all of it on me even though he acknowledges I have a good internet service. They have cheated my money. Don’t buy this really horrible!

Don't trust the 7 days free trial on Roku TV or Sling TV site. They said you can cancel any time but they lied. I had to deactivate my Roku account so they won't charge me, but I was wrong. When I did cancel my Roku account my Sling account was cancel so I thought I was in the clear, nope they charged my card after the 7-day trial of 27 dollars. I turned on my Roku TV and clicked on Sling TV app and bam no channels. Nothing. So why did Sling TV charge me for invisible tv? I believe they are a scam. I did not get the 7-day trial either, smh. If you want live tv get Philo. Only 16 dollars a month for over 40 channels. I'm using them instead and they have better channels, channels I actually watch. Anyways don't use Sling TV or shall I say Sling scam TV????

I live in Las Vegas and Sling TV sucks. How can I watch a show and it keeps going off? It is the worst. It's like I live on the moon. How can I watch a show when it goes in and out? I paid my money - I just want to watch my show without interruptions. How about I pay you with cut offs like y'all do me?

DO NOT SIGN UP FOR SLING. SCAM AND AWFUL SERVICE. I signed up for Sling for their free trial Oct 2017. After lots of issues that first week, I canceled the subscription. They reactivated my account without my request and have been charging my credit card for a full YEAR. I contacted them today Nov 1, to credit me back the monthly charges (I had NEVER used it after those first few days) and they said they would NOT credit me and are going to also charge me for an additional MONTH. WTH?! OMG, do not sign up. Not only tons of tech issues (see other reviews), but their customer support is AWFUL. SLING = SCAM, to get your money only with no sense of value for customer experience.

I had Sling for several months earlier this year. After many issues, I canceled the subscription but kept the box to access Netflix. Twice, they reactivated my account and charged my account. I contacted them for credit and to 100% deactivate and they said they would not credit me for service I never used or requested to reinstate. Stay far away. This is why all these millennial start-up companies suck. They have no sense of responsibility or how to treat people. Just a money grab.

So... SLING TV. I just had the worst experience with them. Sling shuts off constantly--often at the top of the hour at the end of a show!!! Was talking with techies for 10 days starting Oct. 22. They kept saying they were trying to fix problem--they're still trying. My payment went through on 25th and I still have no TV. They refuse to reimburse me for the "No service" I have. Arrrgghhhh!!! Terrible customer service. Stay away from SLING TV. They just don't care about customer retention.

Ok so the first month I was excited and thought it was cool, but noticed it only works half the time. When you play for DVR it doesn't record correct and will record wrong shows/movies or only records half. When recording shows it doesn't let you record all and says they are recording but when you go to watch there are no shows recorded. Can't fast forward or pause on half of them, when watching in one room it bugs out in another. Customer service is HORRIBLE! Not helpful in any way! It constantly freezes and will cause the app or TV to crash. I'm paying $60 a month, but switching back to my other provider.

We have had Sling for over a year and recently they raised the price and then proceeded to take away 2 of our most watched channels (Paramount and CMT). Not to mention they didn't inform us of the changes in writing or at all. They claim that they are constantly adding channels...well they must be channels that most don't care about. They may as well call themselves Comcast because this is the same behavior. If I wanted to be dicked out of my programming I would sign up for regular cable.

Watching the World Series, top of the 12th inning, it switches to knockouts. You have got to be kidding me. You don't do that. If my team was in the World Series and this happened I would change providers the very next day.

I took advantage of the 1-week free trial and at the end, decided to pay for an annual plan, because it seemed to work OK. Big mistake! First of all, I was charged for one month automatically after the 1-week trial without giving me an option to choose monthly vs. annual. When I converted to annual plan just one day after my monthly plan payment, I hoped they will issue me a refund for that one month's payment. When I contacted them, they said they cannot process refunds because it is a prepaid service. All they did was start my annual contract after the monthly payment's period was over. But, this is unfairly locking me in for 13 months when I want to pay only for 12 months.

Best advice from my CU, cancel my debit card and get a new one for $7.50. I am sick of dealing with customer service and still can't watch programs for over a month. I was also told when my son wanted to add his TV, I had to upgrade my service. What service... When I went online, she/he wanted to troubleshoot my problem AGAIN. PLUUUUEASE.

I too have fallen to the 7 day free trial and getting charged. Scam. I signed up online for the two month with free Roku on a Sunday. Realized that the local channels it said we could watch NFL games on didn’t stream the NFL games. Canceled within an hour. Got an email verifying cancelation. Called on Monday to verify that it was canceled and I would not be charged due to an email stating my order was being processed (I was assuming for the Roku) and was told it had been canceled and I would not be charged. Credit card charged on Tuesday. Called again and was told that the bundle forfeited the free trial...no refund even though it did not state anywhere on the site or during signup that the bundle does not include a free trial.

The platform Sling TV provides is glitchy at best. Mostly it doesn't work. Basic functions like searching for shows or channels don't work at all at times. Constant error messages. The only thing worse than their tv service is their customer service. It is bar none the worst. Rude service.

I thought I couldn't find worse customer service than Verizon but I did. Tried to open an account and it took my credit card info then wouldn't let me go any further. Tried to look for answers in the help area regarding the problem I was having. Nothing closely related to my problem, I was basically locked out of the account that had my credit card number and nothing else on it. Tried to correct again with no results, figured it was the weekend and wait til a weekday. Then my FREE 7-day subscription ran out although I had tried to enter a 30 day free subscription from Best Buy, I then received a bill For $26.38. Finally I was chatted a contact phone number to call customer service (1-888-361-7149 if anybody else needs it) and I called to find out I didn't have an account at all. Funny they had my credit card number but nothing else. I cancelled and requested a refund on my credit card. Hope that was the end of my time with Sling.

I tried this service for a couple of months. It wasn’t for me, so I canceled it fourteen months ago. When it didn’t stop billing, I called in and was told it was now canceled and I would receive a one month refund. Which I did. One month ago I was billed $24.99. Two days ago, I was again billed $24.99. This service was through a Roku that has not been in use, though it is still in my possession.

This is factually correct and a warning to anyone trying to claim a free trial. After multiple purchases at Best Buy I tried to turn in and use one of the three free trials I had received. Separate purchases separate receipts. Purchases I had received from buying TVs at Best Buy I was supposed to have a 30 day trial on one and 7 days on other two. There was no indication that you could only have one. If that's true then Best Buy should not continue to give them out on second purchases and when I went to the website to find out how to use it I was asked to fill in the information and sign up and it then provided me with a seven day trial.

While I'm not as unhappy as others on this site, there are some things about Sling TV that are very annoying. I've used Sling for about 18 months. I have their DVR service which they offer at a good price of $5/month. Unlike other DVRs I've used, however, Sling lets me pause/rewind only about half of the channels in my package. And when you record many of those channels, you can't fast-forward thru commercials. I'd get the same thing from streaming directly from the channel's app which is usually free. So, why am I paying for it from Sling? Maybe that's why it's only 5$. The other thing that bothers me is Sling's blocking of content on channels that I'm paying for. For example, Sling's FS1 feed blocks college football games. I suppose it's because Sling can't or won't pay the NCAA for the rights.

I asked over a year to watch the Carolina Panther and Virginia Tech football. Each time I inquired they said, "their engineers are working on it but I could go to their sports page and see if the games were on". I did but the games were not available in this area. I signed up with DirecTV now. Great TV now.

I had taken Sling for my parents who were visiting from India as they would get bored here and wanted to watch Malayalam channels when they were on a 2 month visit. I want to give zero stars because they charged 33$ for 3 extra months even though I had their package only for 2 months. Before even the end of 2 months, when a few days were left to it, Sling got expired (that is what we thought) and my parents couldn't watch anything. We didn't bother much for the 3-4 days that we didn't get service as my parents were busy with packing and they asked me not to renew for another month.

Any other TV provider is better than Sling. They have their own commercials so it is not possible to stay in Full Screen mode. Basic sports are extra cost. It is MLB playoffs and there are no games offered except on TBS. You MUST use Google Chrome - otherwise you don't even get a login screen. Customer service (Chat) doesn't solve your problem, it just says, "We will work on it."

I would give a zero if I could, one star is very generous! This is the worst customer service I have ever experienced in my life. From dealing with chat agents to customer service phone agents to managers. Do not trust this company with your debit or credit card. I have been trying to cancel the service for 3 months. I have documentation which I screen shot and emailed to them showing proof of my online cancellations and correspondence with their automated email service. I spoke with Kevin who assured me I would not continue to be charged and he would look into it and get back to me in 72 hours. And I spoke with Nickolas who told me "I needed to do my due diligence and change my password." I jumped through all their hoops to get this account cancelled yet they continued to charge my account for 3 months and never called me back "after looking into to it."

Sling TV works OK, about like the other streaming services but there is one huge difference. The volume of the ads is so loud that it is a constant source of aggravation. I either have to tolerate the obnoxious and unalterable volume of commercials, mute every ad break in live tv or cancel. I’m canceling. It is that obtrusive and annoying. Sling doesn’t seem to care, this has been an issue since 2015 with no attempt to remedy this.

Zero stars if I could! Most companies will issue you a refund if you cancel your service, however SLING TV REFUSED to refund my money after I was charged once the 7-day trial period ended. Once I opened Sling TV and realized how God awful the interface was, I never used it again. I noticed the charge days later, called customer service concerning this and was forced to wait on hold “to speak to a supervisor” for 30 minutes only to be told “there’s nothing they can do”. SHADY BUSINESS ETHICS!!!

I have used Sling every year for football season so I can watch football on the go. I cancel once the season is over, and renew again when it starts up again in the fall. I've done this for 3 years straight with no problem. This year, however, I prepaid for the first two months as part of a free Roku promotion. Unfortunately, 3 weeks after I reactivated my account, I bought a new iPhone XS. Sling is the ONLY app I have that is not compatible with the iPhone XS due to the new A11 Bionic chip. This is a known issue well covered on Apple sites and even reported by Sling themselves.

I signed up for a "trial" subscription last year. After realizing that I could not access their streaming service because I did not have the technical requirements (which they don't bother to make clear upfront), I called and canceled. It turns out that they have been charging my credit card anyway. I just called to ask them to reverse those charges as I had clearly not been using their service from day one. Kevin, the useless supervisor on the phone, proceeded to say that as they have no record of my cancellation they will continue to charge me despite the fact that they admit and can see I have not used the service.

Hey guys, I bought a Sling TV Orange plan plus one Brazilian Channel on Oct-01-2018. The deal was two months Subscription with free Roku express device order # **. The salesperson told me I have a one week to try it from the day I activate Roku and start streaming, and if I don't like it I can cancel and return the Roku device for full refund of $80. After 4 days of trying I decided to cancel it because image quality issue and screen freezing. But when I called Sling they said I can't get refund at all even though I told her it is written on Sling website (7 days free trial) and I told her that the salesperson confirmed to me that I can get full refund when I purchase it last week, BUT she continued to repeat (Sorry we can't process your refund for bundle deal). I consider this a direct theft of my $80. I advice new customer don't believe their promises. I am very much unsatisfied customer and I don't recommend anybody to buy Sling services.