Sling TV

I tried Sling TV and found it did not work for me as the limited news outlets that are not compatible with my taste, so I called and cancelled my subscription after 3 months of use in favor of cable. Then out of the blue approximately 15 April 2018, I received a notice saying if I did not want to be billed I need to cancel an already cancelled account, so I did yet again and changed the credit card information, however they billed me and changed my card information back and then cancelled my account after they billed me for no service! Beware of Sling TV, this is not a reputable company whatsoever!

After contacting them about being charged for a seRvice I never used and giving them my cancellation transaction number I was told I’d be reimbursed. Then they said I never canceled - even though I have a “Case Closed” number from four months ago. I canceled because it didn’t work and I was never even able to sign in. It’s a predatory practice.

I have that I signed up for my "free" trial on the 24th so I went to cancel. Was told by chat that I signed up on 23rd so I was already charged. No refund to be given. When I called the agent said I was signed up on the 21st and it simply is not "possible" for them to give me a refund. No straight answers, no refund. No way I would ever refer them!!!

Terrible customer service and subpar selection of channels compared to their competitors (I only kept them because I have a 3 year old and they have the kids channels I need so I didn’t change earlier). After 2 years of service, they wouldn’t refund the month I cancelled, being 2 days past their billing cycle. I’m paying for 28 days that it’s already cancelled. What a ripoff. I’m disgusted with this company. Use your judgment but I’d never go back to this badly run company.

Worst customer service in the industry. When their service doesn't stream they are unable to handle call and/or chat volume and completely remove the "contact us" content from their website. They then send generic emails telling you to sign out of the service and try again. Everyone should contact Roger Lynch the COO direct.

I just wanted to watch a basketball game I have been waiting for all year. When the game came on, Sling didn't work. All other channels worked fine, but the channel I wanted to watch. I called customer support, and they hung up on me twice. Straight Garbage.

I didn't like the service because it was the same thing on everyday. So I called to cancel because the manage your account cancel feature I didn't have. I called March 7, 2018. They said it would be cancelled on the 28th but it wasn't. I got billed again on March 30, 2018 so I called when I saw the charge April 3, 2018. They said they see in the system that I called and that my cancellation wasn't completed by the last person I talked to. Long story short I will not be getting a refund of my money back even though it's their fault it wasn't cancelled.

I signed up for Sling TV in June 2017 for 7-day free trial. I cancelled my account in July 2017. In March 2018 the account was reactivated (not by me) and I was charged. I'm guessing there is a track record of this. I caught the activity on my credit card. I immediately called and disputed. They did not void the transaction and were not polite about it. Let this be a warning to shady business practices by Sling TV.

I signed up for Sling TV. As I was testing them and several other streaming options they offer a seven day trial period. I cancelled my account prior to the end of trial period. All of a sudden today the account was reactivated and I was charged. Seems they have a track record for this. I have records of the cancellation and didn’t catch during my work hours that they sent a personal email stating my account was reactivated this day. I caught the activity on my credit card. I immediately called and disputed. They did void the transaction because it was the same day but acted as if they were doing me a favor. This likely is part of their business model. I would not trust them with any billing information as it is clear they have a pattern.

I had an extra charge on my account with a separate email address attached to it. I spoke with Nikki in customer service. She listened to me and resolved my issue quickly, along with a refund of the charge.

Not sure if their software is buggy or if the company has bad consumer tactics, but you need to keep an eye on the service and billing. I have had a two occurrences now where I am billed for something I did not authorize, even after I put a password on my device for any purchase. The straw that broke the camel's back is when I have had my service cancelled for over a month now and all of a sudden it is reactivated and they charged my account for a month. I would stay away from the service as it is not that great nor worth the money.

Sling TV is not made for rural areas and is a waste of time and customer service is lacking. When you are charged for a product that doesn't work and then they won't refund your money, that is just poor customer service. They need to provide a plug and play system for all areas. Also, they need flexibility in their policy to help the consumer.

I heard about Sling through my brother who said it was a cheaper option over cable. We subscribed to the biggest, most expensive package, and we soon realized that the channel options were scant. I could never find anything worth watching, and always found myself opting for Hulu or Netflix instead. So with no bitterness and with total respect, I called to cancel my subscription over the phone. It seemed easy enough. That was until the next month I see a Sling charge on my bank statement. I call to cancel again, and state that I should be given a refund considering I hadn't used their services. The device that they claimed we used the services on wasn't even a device we own nor one that I had heard of. Amazon Nvidia Shield? Still no clue what that is! We're an Xbox and Apple TV family.

I signed up for Sling because I had the option to cancel within 30 days If I didn’t like it. Well I prepaid for 3 months and the service was terrible so I cancelled literally 2 days later and they refused to issue me a refund. I talked to a supervisor and he told me he’s not giving me my money back. I asked about the money back guarantee and the person told me the ad was a “lie”. I have never dealt with a business like this. They are unprofessional, Liars, and con artist.

I lost all my local channels. After 2 weeks I called customer service. First call, she hung up on me. Second call he explained they ping off of local towers, and might lose the connection. So, now I do not have "live TV". When I questioned him, he hung up on me as well. I cancelled my Sling tonight.

Sling TV customer service representative does not follow their Sling TV. I canceled their services. They have no recollection so they keep charging. They charge you even after they've canceled your services. This is a disaster waiting to happen. Do not buy SLING Internet TV.

After my credit card info on file was stolen, Sling just cancelled my service. No way to reactivate account, have sign up as a new customer. I was an original customer from when they were a startup. Of course I can no longer get the content I used to. Supervisor did nothing. I recommend taking your business to the competition, the quality, value, and customer service will be better. Appears they are trying to convert existing customers to "new" customers for the shareholders.

Similar to others. Signed up for seven day free trial but got hooked into paying two months in advance for Roku Express. After 2 days saw it was not for me. Nobody to talk to except chat. Told that I can cancel but no money back. That the seven day free trial comes after the two months. That is crazy. What kind of a trial is after the two months? Can I speak with supervisor or manager? Yes. She wrote the same thing. I don't want it and not watching it. They do not care. Can I return the Roku express? NO. Can I get someone to talk to on the phone? NO. So I am stuck and contact credit card company to complain. They have ninety to answer the credit card company or something like that. I am still waiting to see what happens? My advice is stay away from a company that refuses to give free trial first after getting money in advance and they say they do not give refunds. NO refunds for any reason. NO.

I opted to do a 2-Week free trial with Sling TV. On the 14th day I canceled but they already charged me for month of service that day. They were only willing to give me partial credit even though it was the same day. I am a single mother with cancer trying to survive. The service they offer was terrible and I switched to Spectrum TV.

I signed up for 7 day free trial on 02/11/2018 And canceled the subscription trial on 02/16/2018. I did NOT get a response from Sling or through my Roku administrator of cancelation. So I repeated the cancellation process on the Sling TV site where I was logged in. I found their phone number and tried to make contact by phone conversation to verify cancelation. But I only could get recordings from Sling TV saying they were not taking calls from their customers. I also dismissed the channel via my TV access on Roku site and canceled and removed the channel. I have to say. The service was terrible on that Sling TV site. And the options of viewing choices were also extremely POOR. With constant long spans of commercial interruptions with short periods of programming.

I signed up for Sling so I could watch the 2018 Oscars live on my new smart TV (I don't have Cable or an Apple TV etc., and my TV isn't compatible with Hulu Live). I paid $25 for the Orange+Blue plan because the website said Blue included Broadcast news channels, including ABC, which airs the Oscars. Today, the day before the Oscars, I checked to make sure ABC was working. NOPE.

Sling TV is the same as Dish TV. Sling TV is owned by Dish TV. Same type of program get a bunch of channels that you don’t use. One thing Sling TV did to me I was watching a football game and all the sudden it went away from my screen. I called Sling TV come to find out I was not allowed to watch that because they were not supposed be broadcasting it for whatever reason so I canceled my account with them. These people are crooks. I would look elsewhere but it’s hard to know which one of these crooks to go with.

Within 2 hours of starting my free 7-day trial I canceled my service with Sling TV. When speaking to the customer service rep I was notified that it would be canceled. 13 months and many contacts later they were finally able to cancel it. They charge my bank account every month 26 plus dollars and I never once signed into it. They are totally refusing to refund any of the money during the time frame I was trying to do the cancellations. It is ridiculous if they were able to take that long to cancel me and I feel that they may be doing this to other people. I don't understand what would have taken so long to finally cancel my account. Sling is a big rip off. The customer service is horrible.

I have Spectrum. Funny thing is I get a "check your network". As if it's my internet fault that Sling doesn't work. But yet again Netflix and all my other apps work perfectly fine. Sling blames my network "Spectrum". But if it was my network nothing else would work. Only Spectrum doesn't work so it's a Sling problem. Will be cancelling soon. Stay away from Sling. No good!!! Can't even watch Versace!!!

Scammers! Are to say the least. I tried the 7 day free trial and as I am cancelling the service they decides to charge me anyways. I have to say the customer reps were very rude, unprofessional. I decided to make a complaint with my bank to let them know that I had not approve this charge and as a result I got the money back only to have to deal with Sling TV stating that I was in the wrong for the stop payment action. Everyone has a right to the own opinion. The bank customer service advise me to file a police report because it is actually fraud that they are doing. It is sad that a company like this exist because they are so rude, I was hung up on twice not to mention put on hold until I hung up and called back just to speak with uneducated floor supervisor that I pretty sure was listening the whole time I was on the call. Very disrespectful company and I don't advise anyone to use this service. Not even for the free trial.

Sling TV is not "a la carte". The truth is that they're not substantially different from any other cable content provider. In fact they're not as good as most other cable providers in that there are channels they simply don't carry at all yet (like FoxNews) and they don't even carry all basic network channels in all markets. For instance in ours they don't carry ABC. At all. (Deal killer for my Bachelor-watching wife.)

I have had Sling TV for 3 months and the service has been problematic. It will shut off for no reason, disconnect and sometimes my channels don't show up at all. I attempted to chat online with a rep and my experience was awful. I tried calling to ask for a credit to my account since my service has not been working properly and they informed me that they do not give any partial credits, even if the service doesn't work properly! When I said that I felt this was unreasonable, the supervisor representative took it as a personal attack and told me she doesn't make the rules, as if I was talking about her and not the entity of Sling TV.

Be warned! Sling TV will trick you into ordering services/products that you do not want and had no intention of ordering. Their website is loaded with micro print “agreements” that you will click on locking you into bills that you cannot get out of. This company is a SCAM! They currently have a C rating on BBB with thousands of unresolved complaints. Further, Sling TV has an absolute no refund policy. It makes no difference to Sling TV if you are unhappy with your service or are tricked into ordering products/services that you do not want. The customer service is very rude and will do nothing to resolve your issue. STAY AWAY FROM SLING TV.

Sling TV is worst service provider. The quality of channels is worst, they hang all the time. I purchased 3 months subscription on 01/07 and requested them to cancel the subscription because of bad quality and refund the remaining account. However they refused to refund the amount and advised to continue watching the channels.

Went one day over and they charged me. Mind was on the government shutdown because husband's in military and forgot. Just worrying about how I’m going to pay my bills and put food in my kid's mouth. And this just adds to my stress level. Got rid of cable because it was too much. Now have to deal with not get my money back from Sling TV. Won’t give me my refund. Don’t recommend this. Hulu is better. Channels always look like pixels. Not good for someone who already has eye issues.