Lulu.com

I was quite surprised to read so many one-star-reports. Sometimes I doubt their accuracy, because Lulu is a self-publishing service provider. That means I write my book, design the cover and upload everything. It doesn't cost me money, but time and experience. If there are typos in it, then I wrote them and I didn't notice them.

I have published two books with Lulu. At first I did not know what I was doing so I had to give myself a crash-course in typesetting etc (I also provided my own artwork and editing). Lulu does provide some overviews but everything else was easily found online. If you're self-publishing you have to be somewhat savvy, no one anywhere is going to spell out all the steps and walk you through them.

I have three books published on LULU and have nothing, but good to say. All the books look fantastic and I have always been paid all revenues. I am super happy with LULU, found the site easy to use and publish on. Super thankful for such an easy way to self publish.

I wanted to create a "my story" hard-covered account of my first forty years, I have no experience or training whatsoever with desktop publishing. I found the Lulu website informative enough to complete my work with terrific results. Understanding the formatting was challenging however all information was available for FREE.... My overall opinion if you need professional services to produce work then hire an outside professional desktop person to perform your work. The printing was flawless and arrived on time...

Lulu just deleted my account because of a book deemed it "offensive". This book was only accessible for purchase by myself and not publicly visible. I did not receive any warnings whatsoever nor given any chance to appeal or defend my right to print that book for private use. And no only am I not able to publish books with my account anymore, I can't buy any items from other people either. And I was not given any means of appeal. Now, THAT is something I consider truly offensive & disrespectful...

"Lulu press" (Online Self Publishing Book Company) is a terrible company. They force writers to pay for the book by promising to publish it. When I paid, they refused to fulfill their promises, and asked me to pay again for the same book. They lie and cheat the writers to make only their own income. Also, they did not give me the discount 0.50 for the book they promised. Then, they did not return the phone calls and my emails. Then, they suspended my account, and I cannot get my documents back.

I've had an awful experience working to get my book published by LULU publishing and never again. I had to wait over 2 months for a "review" process and I kept calling them, they were nowhere to be found. Finally, someone else took over my case and paid for a service that I didn't get. Even though, I was told by Kevin that they had proofread my work which they didn't. My book came out with a lot of errors on it and they refused to get it fix unless I pay additional money on top of what I paid for and not even get the service that I needed in the first place. They are not professionals at all. I would not recommend anyone else to get their services. Now, they have me on hold for a phone call from an editor, which seems to be a game to them because it seems like they are running away.

I ordered two of the same manuals in error and after contacting them I was told that there were no returns or exchanges. They did offer an insulting discount for the product that I wanted. DISAPPOINTED is an understatement. I will not do business here in the future.

I signed up to get my book published through the advanced program with Lulu.com. I paid $2000 to have them help me to publish my book. They wasted two months of my time in a "review" process. They kept rejecting my manuscript and refusing to publish my book for what they termed as libel issues. They wanted me to present a letter from my grandfather saying that he was OK with me writing that he threw me into the sea when I was a little girl. I explained to Lulu reviewers that he is dead - so it is not an issue. Additionally, they wanted me to get a similar letter from my father because I was beaten as a child.

I've had a terrible experience working to get my book published by Lulu publishing. My book is 100% legal, no copyright issues, no **, no threats against anyone living. The subject is controversial, writings and speeches of a mid 20th century European leader. I explained the subject and content of the book to the Lulu sales rep Danny, he assured me there would be no problems printing and marketing my book. So I paid $899. Then various women in manuscript division told me they didn't like the subject and content of the book and my manuscript was rejected. I exchanged phone and e-mail messages with various Lulu representatives including the original sales rep Danny and expressed disappointment and asked for a full refund. A full month passed and I hadn't received the refund.