JustAnswer Reviews

Was experiencing problem switching to a replacement printer, Inquired with JustAnswer, they responded immediately and after a few simple, straightforward questions the problem was resolved. I certainly am not computer literate so the simplicity of their responses was very helpful. Great service.

I received a quick and concise answer from Dr. Jill. We have already ordered and received the medicated wipes she suggested. Had I known our answer was only to contact Just Answer, I certainly would have done so sooner. Will use them again if I have questions concerning our beloved Boerboel. Thank you, Dr. Sally **

Had a rather straightforward question about Medicare provider compliance that would have cost hundreds of dollars to get an answer from an attorney. My question was answered quickly by a retired judge with expertise in the area. Thank you, Just Answer!

Got my question answered quickly... and it was on Father's Day. And for a $5.00 trial fee. Needed to know a local township ordinance for building a new home. But trying to find the actual law wasn't easy navigating the gov.org website. The Consultant on Just Answer asked some basic questions. Determined that a Real Estate lawyer was the professional that I needed. Within an hour Daniel ** sent me the link for the ordinance of the specific township. For $5, I couldn't be happier. If I need further assistance in the future, a different type of advice, or more in-depth support then I'm coming back and signing up for the monthly plan.

Updated on 06/25/2020: Consumer Affairs is very helpful. However I received an email from Just Answer and still haven't got my $46.00 back in my acct. The email did say 3-5 Business days and that was Friday June 19th. So where is it? I am very thankful that it's being sent back in the acct. But why is it taking this long. It seems to me, it's a push of a button? Maybe they're waiting for a response from me..I do so love **, the phones are great. In fact I've been thinking of putting my son on it too.

I had a pressing quick legal question. I paid my $5 and waited online for 1 hour for my response. The service kept telling me they were contacting a lawyer. After a very long time, they suggested I hang up and they would contact me via email. They never contacted me and today they charge my account $60! This site is a scam!

This company is a scam and uses very unethical business practices to get money. I have never heard of them, however they hit my AMEX card twice with unauthorized charges. Must be true about the reputation of lawyers! AVOID AT ALL COST!

The first expert was rude and didn’t answer my question. Customer service was fast and gave me very nice expert who understood my problem and answered all my questions. She was nice and didn’t disconnected until was sure I am completely satisfied.

I was very happy with the accurate and speedy answer to my inquiries of the several antique books I have. This is my first time using this app and I called customer service to answer a question. They were very courteous and I feel very confident in this app because of that.

Dr. ** did a very professional and accurate assessment of my dog. He gave me valuable information and guidance in what to do, now a lot and in the future. I will definitely come back to this service. He definitely gave me good advice and peace of mind.

Moose was very helpful in helping me solve the problems that I had with my vehicle. Even though we were only able to solve one problem, he did the best he could with the resources he had to try and solve the other problem. He was great and I thank him for his help.

The doctor was very polite and suggested a couple of alternatives I might try. I cannot comment on their efficacy because I have not yet been able to get out to buy them, but I will certainly do so when the shop is allowed to reopen after the pandemic.

I had technical faults on my car that, although I had diagnosed and as an amateur thought I had a good idea of the problem myself. It was great to interdependently have the views and advice from a professional (Daniel, BMW technician) arriving at the same conclusions, quickly and precisely before ordering expensive replacement parts. Many thanks, Allan.

Recovery email account. Excellent service. However the problem was not resolved due to the outcome being out of the persons control. Contact numbers were given to resolve the problem. I would use this service again to resolve any computer problems. Good service for persons trying to resolve IT issues.

The information I received was helpful in my decision making regarding what to do about loosing my job for no reason during the covid-19 pandemic, it makes me a lil less nervous about how I’m going to support my family while I look for new employment.

Very happy with the prompt responses for my question regarding my cat's eye problems. The expert was professional and courteous in his interactions. Would recommend JustAnswer.com to a friend. This is a quite convenient service for when you are stuck for an answer for whatever problem you may be facing. Thank you.

I found them to be very professional and informative. It was my fault that the problem is not fixed. I ran out of time. I would strongly recommend their service. He taught me how to reset my Apple ID but I’m still having problem with password. But like I said it’s my fault not his.

I had some questions about consumers laws in Canada and the expert I used was amazing and very knowledgeable. The expert was a big help. I tried to do research on the internet but the subject information was so limited. The expert answered all my questions I had. I highly recommend...awesome!!!

IT - MS Office 2019. From the initial problem identification to the final resolution it was a seamless and knowledgeable experience. Prashnath connected remotely to my laptop and rectified my problem and corrected another he identified. Really great professional service rarely experienced these days. All this for a minimal charge - great value.

Had my Jack Russell spayed 3 days ago and incision didn’t look right so I contacted “Just Answer“ and I immediately received expert help from a veterinarian. Thank you to Just answer for the quick response. I would highly recommend this app to anyone. 5 stars all the way!!!

Dog loose on private but open to public property biting. Response was immediate! Super "walk through" instructions and very courteous! And of course I appreciated the answer! (Learned later that owner of dog was told that the dog was banned from the property!) Thank you!

I had fair and detailed advice to help me solve the problem of running water in my motorhome. I had a plumbing diagram, and 2 or 3 possible things that could be wrong with my plumbing and/or water pump, as well as the location of the water pump just in case I need to change it. I rated the mechanic 5 stars for his expert and quick and easy to understand advice. Thank you Just Answer.

Tenet Landlord Law. I wanted to know if it was lawful for my landlord to charge me more money for rent 4 mos into my rental. I was given my answer quickly and professionally and with full knowledge of the laws here in Florida. Very very helpful and thank you.

Finding china pattern. I did not get the total answer I was looking for. They could not tell me the pattern name and I could not find anywhere on the internet that I looked. Thank you as you were close.

I could not be more impressed with my experience. I found this site while frantically trying to find an emergency vet open, and within just a few minutes I was connected with the most helpful and knowledgeable veterinarian, Dr. Terri **. Being able to talk with her about my cat's symptoms as I saw them happening relieved so much of my anxiety. She even contacted me the next day to check in and see if my cat was doing better. I would HIGHLY recommend this to anyone who gets really anxious when their pets are sick!

I was having trouble getting my printer to print. The tech made a detailed suggestion and responded to where I said I actually was in my own problem solving. It made it clear quickly that I needed a new printer. And he even suggested how to find a similar one, and what the updated features were so I could start thinking about what to do. Very efficient process and didn't expect how much he extended care into the situation!

The customer service people was nice and gave me accurate and good answers and got back with me in a timely matter. Was able to answer every question I had. The service is great. So yes I recommend them. Thanks. Have a nice day.

No they are a joke. I called with a fairly straightforward legal question and the lawyer they paired me with (after a non refundable $59) spent the 20 minutes we talked berating me for not knowing the law. It is why I called you idiots...because I do not know the law. After calling to express my dissatisfaction and cancel the on-going monthly payments I was told that I would be billed in perpetuity and my membership was permanent. I had to cancel my debit card just to end my affiliation with this scam. I am in the process of contacting my state's consumer protection agency to file an official complaint. I am out almost 70 dollars and the headache of cancelling a credit card and waiting for a new one. A SCAM. STAY AWAY.

From the reviews it looks as though this would mostly be a good service. I just wanted to note that they give you a 7 day free trial but then to cancel you must notify them in writing via email and the process takes 7+ days or more so be prepared to be charged for that first month after the free trial because the cancellation process will not be completed by the time your trial has finished.

I would give a negative review if I could. This is a scam company. Paid $5 for trial for one week to ask a question to an “expert”. In trial info it said I would be notified prior to being billed when trial period ended. That didn’t happen. I asked a question about the value of some antiques I found in family belongings. It took over 8 hours for a response and the “expert” told me that similar items are selling on eBay and Etsy for $100! I already knew that! I can do that “expert” query! “Selling for” NOT “sold” even.

Used service in Nov, 2019. Canceled membership before free trial expired. Company has continued to bill twice monthly. Adding insult is that original expert did not provide any information to resolve issue. Do yourself a favor and just walk to your window and throw 34 dollars out of it every month.

When I use the service, May 15/20, I agreed to pay the $5 they charge. I NEVER agree to a trial month and I DID NOT open an account. However, they automatically and without my consent, open an account on my name and began withdrawing money from my bank account. Customer representative said today (5/26) that the charges were because I never cancelled the account. How could I cancel an account I never open? Besides, there was a note saying that the $5 were refundable. When I tried that, it directed me to “cancel account”, which as I said, I never created. Additionally, my question wast not answer. The customer representative today (5/26), who did not solve our situation, refused to transfer us to his supervisor. Supervisor

Please don't waste money as it's a dummy service. I have paid for trial and it always says 8 mins wait and it's been day and no expert replied back. Should Be careful with these false sites. Once the payment is done, no one replies.

Family dog had a unusual spot. We kind of figured it was a bite but was not sure. My daughter in-law wanted to take him to the vet. But was not really feeling the vet because a misdiagnosed before that cost $1909. Check with Just Answer and the vet was on point with what we thought and saved us a lot of money. This site is great. I have used it for my cars, attorney and now vet and have not been disappointed.

The lawyer was able to give me the info that I needed, within minutes. And also gave me the direct link with the explanation. It concerned a messed up unemployment claim. For 2 months I had been seeking help from the CA Unemployment system, with no success. Excellent work! Thanks!

I do a lot of technical repairs to cars and boats. The techs on Just Answer are usually able to tell me something that I really needed to know that is well worth the money. I pay the $35 monthly subscription for unlimited questions. I sometimes go 3 or 4 months without asking a question but then I am comfortable asking several in a row about something I would pay a mechanical shop $1500 to repair or pay a marina $1800 for what I can get done myself for $100. Try to request the specific mechanic for your type of car for tough questions to get the best answers more than a general mechanic but their general mechanics have hit the nail on the head with the right answers the first time also. I even needed a cervical disc replacement/neck operation and got a neurosurgeon to give me some advice. For lawyers try to get one in your state for the right laws. In general well worth the money if you are a DIY.

The vet was quick to respond and was very helpful to answer questions about what she felt was happening with my hen. She can't likely be saved but it was helpful to talk to someone knowledgeable and not have to spend hundreds of dollars in consultation. I would call again!

Answering machine. Couldn't figure out where to look for my answer. Pete was prompt answering and although I was disappointed in his answer, I knew I couldn't retrieve a phone number. Thanks so much and now I know where to go for an answer.

It was outstanding!!!! This is the first time using this site! I highly recommend this site!!! My mechanic was awesome!!!! He quickly responded to my questions!!! My concern is safety!!!! The airbag light in blink!!! I learned that when that light is on the entire airbag system is disabled!! I just made an appointment with a Nissan dealer but they can’t fit me in until next Tuesday!!! Thanks!!!! God bless!!!!

I signed up for a temporary membership, to ask a question about a feral cat that we feed. It took a couple of hours to get a response, and I had left my computer, so I didn't immediately get her response. But, in the morning I had several emails with helpful comments on my question. It put my mind at ease, but I don't know that I would continue with the service. I really prefer to talk directly with the professional people I deal with.

My questions were answered promptly, professionally, and competently by the lawyers involved. I am quite pleased by the responses. They allowed me to formulate action plans well within the bounds of the law, and to pursue a course without ambiguity or uncertainty.

Bosch dishwasher. Tyler was awesome. My dishwasher was showing E24 error. He walked me thru the process of checking all the options that could be causing this. After, he told me the motor was trying to pull too many amps. He said to run a 30 min cycle and if error comes up it needs new motor which I could do myself by taking the dishwasher apart, but I didn’t have to because when I ran the cycle it worked!! Yay???? THANK YOU!

Dog eating chocolate. While I was on hold with animal poison control for over 40 minutes and they wanted to charge me $75 just to talk, this vet answered all my questions and pointed me what to do and what to look for. Very professional, very fast, very accurate! Definitely recommend.

I was extremely frustrated with MS Outlook 2019 software not sending or receiving email. Numerous errors were seen when I tried to correct what was happening. It was a product that was nonfunctional. I was completely at my wits' end. I luckily found JustAnswer.com when searching online for help to resolve the problem. The tech expert that I dealt with was extremely knowledgeable and had great patience. He continued without a hesitation to get Outlook working like it should. He was gifted with the intelligence to find the exact solution to fix my software glitch. I recommend this company highly! Not only did they fix the problem that was occurring but also they did it at an extremely reasonable cost.

They give you good answers fairly quickly and efficiently. Though the price is a little bit expensive. But still great advices, that can really help you down line. It's like having a guidance counselor about life. Also they answer pretty quickly and efficiently, which is a huge bonus. You do not have to wait long time.

Help with Iphone Password Resets. For an old non-savvy digital older adult, resetting passwords on an iPhone is not so simple. The Just Answer Tech Advisor was very helpful in solving my problem - quickly saving me a lot of angst. Well worth the fee.

My military attorney was prompt, thorough and answered all of my questions. He even asked if I needed to speak with him on the phone. He was very conscientious and asked if I needed more information. I gave him a 5 rating and would definitely use him again. I'm in New Zealand but when I checked international, it said form failed.

I was happy with the emails that I had with Wayne. I asked questions and received answers in a very short time. I was able to send photos and had my answer almost immediately. I was very happy with the feedback from Wayne and would highly recommend him for a fair and honest appraisal. I will refer my friends to him and the JustAnswer website.

I had questions about a forklift I just got and what to do as far as charging it up enough to move. I was passed on to Curtis who answered all my questions and then some. I am very impressed with this service and am so happy to have found it. Thank you!

I had two experiences with this organization. The expert was unable to identify or give me info on an antique lamp I inherited. The second item, a Navaho rug was identified by age. The value was significantly different when I contacted a person that sold Navaho rugs. They gave me very specific info on the origin of the rug and gave me a value range that was 1500 to 2000 higher than your expert. I figure it’s better to do your own research.

I came to the site with the understanding that I could get a question answered for the introductory fee of $5. I used that service but did not need more. I was unaware that I would be charged a $60 membership fee shortly after (obviously I was not the only one who found this unclear, if you look at other negative reviews).

I purchased a tv remote and after programming it the right arrow button would not work for Netflix. I returned it and got another one with the same problem. After contacting the company whom made the remote to get help, I was redirected to Just Answer. I had to pay $5.00 for a trial and they apparently signed me up for a monthly subscription fee as well. After explaining my problem with the remote to Kaiser, I waited for a response for approximately 12 hours. When he did respond he gave me info on how to set up Netflix on a PC. I do not have a PC in the house. When I tried to respond to his reply, I couldn't and was directed to rate him instead. I then went and had the monthly subscription cancelled, which I received an email confirming this. I then tried to get the $5.00 refunded. This took me about 2 hours of trying this morning.

Charged $46 for non-refundable membership I did not agree to plus $39 plus $1 to answer a simple question. You also attempted to charge to another credit card I never gave you. I demand refund of $46 membership never agreed to.

The person who helped me was able to get a non tech person to get two devices to be in sync with each other. I consider that quite a fete!! I'm glad you are available for help. I know where to go for help with tablets and phones next time I need it.

Legal aid. Very easy to use, less stress, no appointments, no waiting, get things done at home, very helpful reliable source. No mail, everything is kept private, don't have to worry about personal matters fallen in the wrong hands. Thank you for the new experience. I would recommend it to anyone.

Won't use again! Steve said numerous times he'd send me my hard copy appraisal but never has. I really think my appraisal was cut & paste from eBay. After the fact, I wasn't able to verify the 2019 & 2020 values & asked him to give me item numbers so I could check with eBay, but he never did. Said he stood my his info. Many of the rare Hope bears are listed for under $10! I should've checked out eBay prior to committing the $5 & $45 fees. (Thankfully, I was allowed to cancel the $60 membership) Lesson learned!

They helped me get my Skype account available to me again, after my computer crashed and I lost access to my user name and password. I appreciate the help. My computer failed suddenly and forced me to buy a new one. So this made for a very awkward transition as I lost important passwords for various things.

Have more than one FB page, wanted to know how to delete it. Cody was extremely helpful. I'm not good with phones, he explained it where I could understand what to do. He got back with me to make sure I was able fix the problem.

Jetta, my Son's year old 75 lb pitbull got into a bag of peanut butter M&M's. He panicked, I searched Google and was connected to Just Answer. Within minutes I was chatting with a vet, Jetta is fine! Thank you Just Answer, I'm very pleased with this site!

I finally had someone who not only answered my questions but asked the questions needed to point me in the right direction. I had called so many attorneys and never got an answer but he was incredibly helpful and professional. The people on here always are great about helping and not being judgemental. Love this site.

Pool pump timer outlet. William S. in Electrical was very helpful in giving me some things to troubleshoot. It ended up being my GFCI outlet was bad. Replaced it and everything seems to be working fine. The pool pump timer comes on when it is supposed to and my pool is sparkling clean.

Ignition and oil pan. I got answers I did not get from several mechanics here in my own town. I went to several places. Did not get answers. Instead they came up with a new cause and was not satisfied. He showed me a schematic of the problem. I Understood much better. Happy.

I called the Saab Doc who provided excellent guidance and advice on how to repair and sell the vehicle. The smoke test will trace the gas smell leak that needs to be fixed. Detailing the vehicle prior to photographing and placing on Craig's List was helpful. Providing an idea of the value of the vehicle also made the decision to sell much easier. One could not ask for more. Thank you for being available and providing an honest opinion.

Unwanted emails that upset me. I found many people asking about the same thing, but nobody had an answer when I searched the internet. Finally I was transferred to Just Answer and received the solution in an hour. I now have peace of mind when I open my phone.

I've been asking the same questions about my dilemma with numerous reps over the phone at the immigration and Every time a different answer and not one consistent. I got very lucky when I came across the Just Answer website. The weird thing is I wasn't even thinking about my dilemma at all. It was like a miracle that it just popped up on my phone and it caught my attention. I was like, "Ya right" but I took a chance and did the trial. I'm so glad I did!! In a matter of minutes I got all the answers I needed and got educated at the same time. This service is legit and it definitely saved me from stressing out more and time. Thank you so very much!! I recommend this service to everyone who has ANY and ALL immigration concerns!!!

Tech ** was excellent in giving me a website that fixed my problem... woke up this morning to no pop up windows from 'Outlook Re: my hotmail account'. I was a concerned about providing my credit card info. I appreciate the answer to my problem... but request 'STOP' BECAUSE I RARELY HAVE COMPUTER PROBLEMS. PLEASE DELETE MY CREDIT CARD INFORMATION... and send me an email that 'Just Answer' has deleted my credit card information. Thank you.

Nathan was very good verbally helping me to try & fix my microwave. Very patient, step by step, taking it apart as this 80 year old woman replaced the 2 fuses. Clock now worked, lights worked, went to reheat and it went “poof”! He was again available after we thought it was working again, only to learn it cannot be repaired. Thanks again Nathan.

My dog Sparky infested deer repellent. He vomited twice and then became lethargic. I was very concerned, found out about JustAnswer by googling and their professional and Efficient service as well the vet they matched Sparky with was perfect. He was knowledgeable, compassionate, a good listener. Put my mind at ease, Offered great practical home remedy, and made himself available free of charge for the next 4-5 hours. So grateful for Dr. Scott ** and JustAnswer. Here is picture Of Sparky happy and energetic the new to say after consuming some rice, boiled chicken and yogurt. Thank you.

I was able to get an appraisal within minutes of a painting that I suspected had some value and was sitting in my storage room for years. It turns out my $15 estate sale find is worth more than $1000. Good use of my shelter-in-place time.

Prixma 3200. We are very pleased with the results from our phone call yesterday. Satish ** quickly remotely fixed our printer. It would not print red & we could not access the cartridges. After several attempts we contacted Canon. $5.00 very well spent.

My 20 year old cat is having constipation problems, vets sent him home after 24 hours of treating with not much hope. Called Just Answer Vet for some ideas - was given a wonder array of options with home remedies - greatly encouraged. Cat today is seeming better, eating better, so truly hope we have success. If not, a least I know I tried my best. Dr. ** is extremely encouraging with wonderful advice.

Rebecca the Vet. She was very helpful when our puppy got sick. She let us have peace of mind that she would be ok and gave us some things we could do to help her through it. She also said she would check back in with us today to see how she was.

After numerous emails to and from a certain Travel company who would not refund monies owing, a short phone call with Leon helped me with all questions I had. His advice was very valuable and explained what l was entitled to and how these travel companies work. Thank you????

Verifying WhatsApp. I waited a day but I was helped quickly. I received the help I needed. I needed a verifying code and was having trouble getting it. I then received it via my email. The people were really helpful. I will surely use them again if the need arises.

Thank you for the quick and precise diagnostic evaluation. Your recommendation immediately addressed the issue and you walking me through with instruction worked perfectly. The technician was very friendly and patient with me. I would highly recommend JustAnswer to my family and friends.

I am so thankful I found Just Answer! I was googling clinics to potentially take my dog to. We didn’t know what happened to her back. Thankfully we found Just Answer. I asked my question and got paired with a wonderful vet. They were quick to respond. It was easy to text the pictures. They diagnosed correctly (my dog had a “hot spot”). I ended up googling and finding a medicine spray that stopped it from getting worse (once the vet told me it was a “hot spot”). Now she is healing and we saved so much money and time from avoiding a trip to the vet! Wow!! Thank you!!!

REMOTE CONTROL. Mine was a fairly simple problem but nevertheless it was causing me stress and with a click of a few buttons I came across JustAnswer and they showed me how simple it could be, all sorted within minutes of connecting with the expert.

I found this very helpful specially when I was in unable to get a hold of my personal vet. I was able to make sure my dogs were going to be okay and I was able to get a quick and accurate response to my situation

I like the fact that the initial fee is small and that I was warned there would be a monthly fee if I continued with the service beyond the first seven days. Fortunately for me, the first tech person I spoke with was able to answer my question.

Estate law. The lawyer provided quick easy to understand answers to questions about beneficiary forms. Would recommend using this forum in addition to face to face visits with lawyers. Lawyer provided written responses which is also helpful when dealing with legal terminology.

My daughter returned from a Dealer recall service with a list of $4500 in suggested? repairs. An avid DIY and former auto enthusiast I was fairly sure most were unnecessary but wanted to be sure. I checked in with the expert and knew within 20 minutes what they were and which ones were needed (or worth investigating) and which ones we could postpone or simply ignore. It's nice to have independent advice in such situations.

I was skeptical at first, about speaking with a doctor online. I'm not now. It was so much easier than having to go to a clinic or hospital, I appreciated not having a long wait to talk to someone. So I just wanted to say thanks.

The veterinarian advice I received was very helpful, and reassuring. It enabled me to continue on with the care of the injured cat I rescued in confidence. She is now well on her way to recovery; and a new, permanent home.

I appreciated being able to get in contact with a vet after hours to determine if a medication I had prescribed for another ailment previously was safe for to use to help my dog who was experiencing pain. The vet was quick to respond and very thorough in his explanations.

Glad to know this exists. I think it's good for medical questions, but my question was regarding a recommendation for a provider. My question was never answered although I received a timely response. It's as though the physician didn't take the time to thoroughly read my initial question. Still, I would recommend the app and process.

HP Envy Photo 7855 Printer. I was pretty happy with the help I received from Satchi. I had not been able to get my printer to scan and he got it for me. I didn't know this was available until I did some research. Thank You for your help.

Your lawyers (two of them) solved two problems I had with understanding my rental agreement and some changes I had faced with my property management company. They both did a great job educating me on those two topics. Thank you very much.

I found this to be a collegial conversation with the doctor who called me much like the conversations I have with my own physician. I got good information from him and I was satisfied with what he said. We explored the ideas together. I found it helpful.

I don't know what I was expecting, but not an immediate reply, or knowledge that blew me away. This guy really knew his stuff, shared everything he knew, from years and years of experience, and didn't treat me like I was dumb for not knowing (because I know nothing for sure). It was a pleasant surprise to feel so well taken care of... And I'll call them again soon!!

I signed up for Just Answer b/c I was having difficulty troubleshooting my freezer’s ice dispensing motor which wasn’t getting power. Just Answer promptly put me in touch with a technician who knew the issue at hand and pinpointed the failure which I was able to repair on my own. Just Answer saved me the cost of an in-house service call. I would recommend this service for any do-it-yourselfers who are stuck on solving a technical issue.

I hope to auction, and sell a few pieces of art. I contacted a couple of galleries and unfortunately they wanted what seemed a large sum of money to confirm research I completed. Then I stumbled across JustAnswer. Your customer service representative asked a few pertinent questions and referred me to Wayne. We communicated well and he assisted me with the pieces with which he is familiar. He confirmed my research and did not try to go outside his area of expertise. I look forward to working with JustAnswer in the future and will recommend the service.

Special care for a heart failure patient. As a medical vulnerability has we at risk, I wanted to insure I was doing everything I can to keep safe. After going over med history, he assured me I am going beyond. Faster than my Dr could respond. Since I had a flu shot, he instill confidence that exercise was recommended, and encouraged. Come on doggie, it's time to walk.

First time using this help and it worked like a charm! I wanted to remove the vcr/center console from my 2011 Nissan Quest. We discovered it wasn't a factory install but done by the dealer afterward. Jay was still resourceful and knowledgeable enough to get me through the removal myself in less than an hour. The communication was great by either my computer or phone (text). I never knew this service existed out there but will remember it in the future!

Antique appraisals. My mother has passed away and this site is my best friend as I make decisions on how to price and sell her estate. I also know how to insure what I want to keep or save for her family members. Thank you!

I was very pleased with the service I received while trying to determine the value of about one dozen antique items. The response was quick and accurate. I highly recommend this service when it comes to appraisals. The appraiser also suggested the best way to sell these items.

He seems to have solved the whole problem. I say "seems" because I find it hard to believe a MS problem is ever permanently solved. He listened carefully to my problem and took the time to solve it patiently. He never made me feel stupid for needing help.

Dr was caring, asked appropriate questions to narrow down what could help my fur baby without seeing her in person. Supplied knowledge of possible tests or reasoning for her issues. With my knowledge of how her veterinarian cared for her. This match saved hundreds of dollars and a trip to the vet.

My HP printer would not print. Keep giving me a message to remove and reinstall the ink cartridges. I did this several times and to no avail. Read your instructions and Wow--I am back in business again. Worked the first time after your instructions.

I was wondering how to return the $1200 over-payment to my husband, who had passed away. I'm hoping I am not charged for this... It wasn't MY mistake, & I need the money... Not spent in this way! This is all I have to say.

The doctor was really helpful and gave me advice on my guinea pig's eye problem. After seeing a picture, she was able to tell me that the eye wasn't as bad as I thought and recommended I get some saline solution to clean it. My girl is now completely fine and much happier. Thank you! :)

I got great help from Sandy who remoted in and sorted out my problem and in addition also set up my Gmail within outlook. Time to respond was about 1 hour. This is a perhaps more costly than using your ISP but the quality of the service is better.

My Chrome has crashed and would not open. The technician was very attentive and spent time exchanging emails with me and then he resolved it by taking remote control of my laptop. He spent ample time and fixed the problem.

Medicine. Service was very good. MD was knowledgeable. Yeah, I'd recommend it as a good service. Saves you the trouble of rushing to a physical clinic or hospital or even a MD's office unless it's an emergency. By providing accurate health information and history you're then paired with an expert in the field to help you further.

Filed a question regarding the health of a pet for a Veterinarian and received no response. We ended up having to go to a real Veterinarian at significant expense. After 1 week and still no response, I have cancelled the trial membership. Their claim of a response in minutes appears to be baked.

Replacement Parts information. Tyler, the technician who advised me, was professional and informative. He was invested in getting me the accurate information I needed. He offered an expert response to my questions, and made me feel he genuinely cared about getting me the right parts. I would recommend this service.

The professional was great! He listened to everything I explained him and he came back with the fix and I now have ice!! Thank you very much!! I will definitely recommend Just Answer to all my friends and people where I work!

Fast and friendly service. Answer was right to the point. Gave several things to go with. I am unable to work right now had a heart attack. As soon as I can be physical again I plan to work down the list in order to repair my truck. Thanks for all of your help.

Twin sister. Medical question. I was concerned about a issue she is having with a medical situation. I asked Dr ** If there was another thing she could do to make it easy and less infections. I was very surprised how prompt and professional he was helping me.

Robert was very good with the information he had given me. Easy to understand, I was at my wit's end. Thank you for your understanding as I was very frustrated with it all. Would recommend this process to anyone having trouble like I had.

Being new to Idaho and with a new puppy for 2 days on a Sunday afternoon Kacee had not eaten, drank very little water and could do nothing but lay around. The Vet assigned to me was quick to respond and followed her guidance and shortly her issue was due from low blood sugar and before long and a little syrup she was back to her playful self. My experience was awesome and hope you never use them again but if so they are right at my fingertips.

Fixing hijacked email account. The technician was immediate, focused and fixed an account which had been dishonestly mangled by a scammer. It had taken me hours on the phone without result. The Just Answer technician stayed on the task for quite a long time and repaired all of the damage. The technician was easy to understand and courteous.

I was having a problem with my tv remote controller. Even after replacing the batteries. So I went online and tried several different sites without any luck solving my problem. Then I ran across Just Answer and tried them. Sure glad I did. The tech had me do a test I had never heard of. And we found the problem. And resolved it then and there. Thanks Louie. Tom **

What to do with humming noise on my Hampton Bay ceiling fan. It was worth it to get a realistic answer, simple diagnosis to do on the fan and recommendation. No sugar coated answer or a long list of worthless options. Plus how quick I got the answer. I will use it again when the situation permits.

I had to take my dog to an expensive specialist for a possible surgical procedure. I couldn’t understand the surgeon and was left trying to make an uninformed decision. After a google search, just answer connected me with a licensed vet and I was given professional advice that I could easily understand. The vet was patient, understanding, and extremely knowledgeable. The advice made the entire process so much easier and less stressful. It also saved me money on a second opinion.

My beagles ingested something they shouldn't have that some workers left on our property & thankfully Ms. Jen walked me through the process to make sure they were gonna be alright very calmly & smoothly, we are very thankful for her expertise & timely responses, she saved us a very expensive trip to the emergency veterinarian.

The water was running very slow out of the water dispenser, took minutes to fill an 8 ounce glass. The ice cubes were very tiny, it would have never filled the bin. You recommended a new intake valve along with how to replace it which I did. I probably save $100.00 by not having to call a service person to do it. Everything is now working just fine. Thank you.

I was having problems opening my email on my laptop. JJesus ** fixed this problem in minutes and also checked that my McAfee and Malware were properly connect. I have dealt with other problem solvers and have had varied results. I know that trying to solve problems via a computer hook up is normally not easy but not this time. JJ's questions and his responses were exceptional, fast and fixed my problems. This man needs a raise!!

I forgot to rate M. Lou ** Mercedes mechanic for the time he took to help me out. I was looking for a mechanical piece that I could not find on eBay Canada. He find it for me on eBay USA. Thank you again. For all of the workers of Just Answer be careful with this covid 19 out there.

I got quick and accurate information when I asked my question. The lawyer that responded was very friendly And patient with the additional questions I had. I would definitely recommend using this in lieu of anything else. When you need a quick answer and don't want to call a lawyer or have any obligations with retainers or limited answers definitely use this as an alternative.

Finding fuse for a battery run backpack sprayer. Contacted your service and within minutes Hank answered my question and pointed me to right link to find the fuse that I needed. He did an outstanding job and I will use your service and Hank's again. Thank you, Mike **.

After a night of thunderstorms when I pulled the plugs on my equipment in fear of a lightning strike, I replugged everything and tried to print a copy. Not happening. In desperation after trying to get the computer and printer synced, I looked for help on Google. Just Answer sounded good and I tried them. After attempts in an online chat and another on the phone, we decided to do a screen share. The "magician" Lakshuma clicked here and there and never gave up. At last, there was the familiar sound of "communication" between the computer and printer and Presto! Out came the copy. Excellent workmanship and creative thinking from Lakshuma solved the problem and I'm back in business. Highly recommend Just Answer!

Our big labradoodle got into something he shouldn't have. Just Answer got me in touch with a great Vet that helped us understand what the possible risks were and gave us peace of mind that he was going to be okay. Thanks a ton!

The professionals on this site have been great. I feel that they have answered all questions in a timely and adequate manner. Any I have symptoms this resource is the best out there. I would recommend this site any person who is going through this pandemic.

Due to the Coronavirus pandemic we are currently in, getting to see a Dr. has been difficult. I've been quite concerned about a skin lesion I noticed on my face and wanted to rule out skin cancer. Thankfully, access to online professionals was possible and I was able to be connected to a wonderful Dr. **. He was able to give me valuable information and direction. I would highly recommend this service.

I had a problem with my pressure washer, I needed the model and serial number of the machine to order the part. They researched the manufacturer's data and showed me where to find. After a few emails I was able to get the model and serial number. The person I spoke with was very kind.

Spoke with Tyler and he proved extremely helpful in addressing the issue surrounding my upright freezer malfunction. He walked me through step-by-step to troubleshoot the problem and then offered timely solutions. Am awaiting receipt of a new fan blower to see if that corrects the problem. However, I can say that Tyler was the epitome of OUTSTANDING customer service. He's a keeper!

Bobbin. After I understood how business worked it was very helpful. I was given a sewing machine without a manual. So the information was very valuable. Though I had expected a much more timely response, the response, once it came, was very good.

Plumbing - hot water supply problem. It was great having someone to talk to about my plumbing problem without spending a fortune on having a plumber visit my home. They didn’t solve my problem but it was good to be able to discuss my problem to make sure I wasn’t missing something obvious.

TV/DVD combo problem. All of a sudden it did not work any longer. Your representative told me point blank that it was broken and would work no longer because of the age of the product. (12 years). Appreciated his response. Thank you so much.

The information was professionally delivered and well thought out. Very much worth it. Will be recommending to anyone wanting an affordable second opinion on all matters. My legal advice pertaining to family law was appreciated and helped immensely during the pandemic.

I was unable to open any existing documents or the program to create new ones. The tech corrected the problem by downloading a new copy of the program. The solution was simple but I am not very technical so you helped me through the problem by taking control of my computer and managing the process.

I was unsure how to activate the ringer on my secondary phone. JustAnswer was able to inform me how to do it in a matter of two minutes. I was very pleased and would certainly recommend this avenue for fast and accurate information.

Recently I received a message with the subject.. "You have been hacked".. Just Answer came to my rescue. It was my first time ever falling into the hands of online hackers. I am happy I got out of their grip. Because I use Hotmail, all I did was to Google Microsoft, and bang JustAnswer popped out.

Asked for and received quick serious information that was worth the price to pay for time saved. I'm very busy and dont want to waste it away. You know the saying, "Time is money". If we are not making it we are spending it.

I had a skin issue for the longest time and I had absolutely no time to get to a dermatologist due to work and my schedule. Dr. ** instantly asked for a picture, asked about other things I was also having issues with that I didn’t even think to tell him - he knew all the right questions to ask. He got me an answer within that 20 min conversation over chat. He gave me a full regimen to try all OTC and it’s already working. Amazing.

They did the job in less than 5 minutes in fixing the picture on my TV. The picture was small. I went first to Frontier my carrier and they could not. Suggest to call JustAnswer. It took him about 3 minutes. Great job.

I asked "JustAnswer" to look into why my Direct deposit SSI payments were at the time 4 days late and the next morning I got my Answer. They assured me that I was not the only one not receiving the same. As of today I still haven't received a deposit but I'm aware that the IRS is behind at this time due to the Pandemic.

I was skeptical of trying this out but I’m so glad I did. My dermatologist has not been getting back to me and I felt like I was dealing with this on my own. I completed a high dose course of ** a month ago and broke out in red bumps all over my face. Dr. ** is who helped me. I was told it was not even acne (what I was starting to think) and he recommenced products and an antibiotic. After just one day of using it they’re all practically gone. I’m so happy I reached out because I would not have even went down this route and would be still stressing out. I’m so happy!

Thank you for your directions. At least I will now know where to go for assistance... I've been struggling with my insurance and now your office was able to give me direction of where to go.. Now I would appreciate if your office can refund me in order for me to be able to go further with my complain and get help. Please. Thank you.

I have just received the response, so haven't had time to follow up on the suggestions. However, I have also contacted other consumer people in Australia, and am still waiting a response. JustAnswer, however, responded incredibly quickly. I do hope their suggestions are as good as their response time.

I found JustAnswer to be a Very Quick, Efficient, Excellent Service and would not hesitate to Recommend their services to anyone! It is so to say instant and I received all the legal advice I needed to resolve my problem.

I recently moved and don’t have a vet for my cat yet. I was concerned about a health issue and wasn’t sure if I should rush her to the emergency. The doc gave me the possible problems, some care ideas, and gave me a list of things to watch out for that would render a trip to the ER. This eased my worries and saved my pocketbook and now I can find her a vet and book her a regular appointment in the morning.

Clock repair. Very helpful and good to get advice from specialised people who I assume you check out before using. Thank you. At this time with us all on lockdown because of virus it is even more helpful. I was surprised that if I need to speak to the person it would cost £29. I assume that’s the cost of telephone bill.

iPad help. Not able to understand the answers given to me and your explanation about my problem was unclear. I think your company is not the intended company to fix the problem I have. I have to give you one???? I want to give you a quarter star.

I received very helpful information on various items, along with their origin, the description, the time period and the value of each of the items. It's a very useful service. I would recommend it to anyone that's curious about their antiques and other collectibles that they have found along their travels.

I allowed A man to put a code that was all numbers and asterisk before and after so they could alert me to unusual activity on my account or credit card after I couldn’t receive incoming calls then I called my bank and it wasn’t then and I was scammed. Ameen was very empathetic and. He gave me advice. I was glad he was able to help me.

The point of this site is to provide answers to legal questions, and I had one. I signed up on Wednesday and asked my question. For two days, whenever I checked the website, it said they were working on matching my question with a lawyer. Contacted customer service on Friday to say that I hadn't gotten a response. (Note: they claim to offer three ways of contacting customer service, but the online chat is always busy, and I got no response to my email, so I had to phone them.) They said they'd prioritize my question. Got contacted the following Tuesday and asked if I still wanted an answer to my question. I said yes. Nothing happened. Had to cancel my membership Tuesday evening to avoid being charge the monthly rate of $60 starting the next day. From what I can tell, I paid my introductory $5 and got nothing in return.

Was seeking legal advice on a landlord issue, was resolved quickly and easily. The service is easy and fast to use and pretty hassle free, I submitted my question on the weekend though and had to wait till during the week to receive a answer.

We travel a lot with dogs and seem to also have legal issues to deal with. I've used a person Medical Doctor, several Vet Doctors, and several attorneys. They have all been great. I will keep this app. It is a great comfort to have especially on the road.

I didn’t realize that I had applied for Just Answer. I had a question about my iMac and somehow ended up on the website. I received numerous answers from different computer assistants, and all of them answered my question. I did NOT authorize Just Answer to donate money from my credit card to various agencies and individuals. For this reason, I cancelled my subscription.

Josh was a great help. He gave me a website to use to fix my issue. Everything went well and I would use the service again. Great help, great service, great person, great experience. I would thank him personally if was able. All information he gave me helped and was super super easy to use and to perform.

I used JustAnswer site and asked Codey a technician on the site how to retrieve my email account after I figured out I was hacked. I felt like all was lost however to no avail Codey saved the day. I am so thankful for this site because it saved from a hacker.

RV Electrical Generator. I am very happy with the information and assistance I received from the RV expert. He was clearly very knowledgeable and he explained things in an understandable way. He bolstered my confidence in tackling the job. This was my first time on Just Answer so I was not familiar with the wait time before the expert connected with me. It was not excessive but it was a bit longer than I expected. I am not complaining. I should have gone on to do something else and not stare at the screen. I would definitely recommend this site to others.

Email. I’m happy to have taken care of this problem, however, it keeps happening over and over again but I’m happy to have JustAnswer. They keep fixing it. I just hope it keeps working. I need my account working at all times. Thank you for your service. Jl

I received outstanding news from my Broker, which I did not expect. However, I will take it and run with it double time. It is beginning to look like Christmas may come early this year. I believe that I have said, all I want to say on this subject.

I want to thank JustAnswer. As always as an amateur art reseller it is important to have a source to help me determine values, and authenticities. I have found JustAnswer as a great tool. Glenda B has helped me on several items and has helped me to not unsell these items.

I have already recommended Just Answer to 2 people. I immediately felt the Just Answer vet had a lot of knowledge and wanted to help me. He told me the tests that I needed done on my Cat to determine the cause of her large weight loss. I have appointment on Sunday. Thank you.

I needed help with the law around probate, specifically when the spouse dies in another country. David was helpful, amiable, professional, and responded to me quickly. I got the answers I needed. I would recommend JustAnswer. I have used the service before and found it useful, a place to start in my litigation.

I am a bookkeeper & one of my clients called last night about sales tax. We were both thinking along the same lines but I wanted to verify. This link popped up (I think FB) and I put in my question never expecting to get an instant answer right away! He helped me explore the issue from all angles.

Made a request on a Saturday evening, it was never answered. I was charged the $5 baseline fee for asking a question. Monday morning the question was still pending, but of course the need had passed as the account was created when I was trying to mitigate an urgent situation. Monday morning I logged on to talk to a support agent. I was told no one answered because it depends on how many professionals are online, which is reasonable. The chat agent said they couldn't issue a refund because the person that handles that was busy. I was promised either a call or text when said person could handle my request. I never received communication from the company. Tuesday morning, the question is still pending. I canceled my account, no refund. Nothing. It's not the $5, it's the principle. I literally got nothing out of their service, was lied to and even in canceling the account, the request from several days ago was still spinning its wheels.

I've used the service twice and both times I had an answer to my questions within 20 min. The first time was Sunday. I was stranded on the road 100 miles from home and the expert talked me through emergency repairs enough to get me home. The next time was yesterday. I was able to talk to a dr within 20 min and the advice was awesome!

Send me diagram of the O2 sensors on a 2016 Kia Sorento. Then I knew which one to change. Also told me how to reset the codes and how far to drive to test all the codes. Then I went and got it state inspected. Passed inspection with flying colors.

We shall see the results in coming days but was initially discouraged with my first technician contact. Aric, my second opinion was very helpful ---- I'm not naive about things technical, but willing to accept advice from those who appear qualified. At the close of our session, I was asked if I would like to tip and I offered to contribute 10$ but was rebuffed, saying "your bank will not accept this charge".??? At this point I decided to cancel our relationship.

Riding mower has an intermittent problem with running away when going downhill. The problem was diagnosed as most probably transmission belts and the part numbers were provided so now I can proceed with repairs. This was on a Sunday night late, so I was surprised to have someone respond.

Hello Everyone. I am not a programmer but I got an Excel great formula in less than 1 hour and for a few $. This fix will same me hundred of hours in the future! Strongly recommend JustAnswer!!! Thank you so much!!

They answered my question on the difference in my SS Check for the month of May. After submitting my question they got back to me very quickly with the answer. Seems the stimulus check put me in a different pay bracket for the month so they deducted it from my SS check. Which I really thought everyone got the 1200.00 no matter the pay bracket, but at least I got an answer.

Thank You - I had a great experience. Spoke with Martin...Electro 2017 and he was more than helpful, polite and was able to solve my situation with my TV. I would highly recommend you to my friends. When I ask for a technician to call me back I only waited about 10 minutes - thanks again.

I appreciate all the advice I have received. I received better advice from these attorney than from my 20k lawyer. I learned a lot about the law and my case. The attorneys were knowledgeable and helpful. They promptly answered and seemed to enjoy helping me with my questions. I am grateful to have found this site. Thanks!

Timely manner and great answers to relevant questions. Even with attachments. Definitely recommend. You can choose a favorite attorney or take different opinions. Answers are thorough and detailed. If you need legal advice, you will get answers. For the price it is hard to beat.

Dog ate tomato fertilizer. Took only moments for a vet to phone me. Asked questions, very supportive plus informative. Recommended I keep an eye on my fur baby, not feed her, let her regulate water intake. Said her eating this particular product very common with many dogs. He assured me she’d be fine. Instructed me on using an antacid if she continued to vomit otherwise she would probably be fine by end of the day. I was very relieved after the conversation with this vet. A very positive experience.

Mac computer printing. I wasn't able to print certain things that I normally had no trouble. I could print items from my desktop but nothing else. With their help the problem was solved very fast. I could not thank them enough. I recommend them to any old person like me.

I contacted Just Answer as I couldn’t remove the ask browser from my laptop. Alex ** removed it for me and now all I have to do is get Vodafone to provide the service I am paying for which is easier said than done! Great service Alex. Thank you.

Attorneys wisdom is worth gold. Each attorney is different. I have an attorney. I have a need that is important beyond money. I would like to consult with a different attorney whom I spoke with briefly to take my case. I want to do it considerately, respectfully, and professionally. The attorneys I spoke to for guidance are golden. Highly recommended.

I was very impressed with the speed and efficiency of JustAnswer.com. I was linked to an attorney within minutes. He answered all my questions regarding the filing of a small claims suit in my state; and it was very educational and professional. Sincere thanks!

The Just Answer team has done their best to fix my problem. However, our clocks just aren’t on the same time. They have been most understanding, I am a chronic pain patient due to a spinal problem. I normally do not get up very early. Most of the time, by the time I am getting up, the fellow who is working with me is getting off work for the day. Thank you for your patience, We will get it done, because he is so very nice.

I got my stimulus check the next day with Eric's help. The unemployment filing issues is still up in the air but they did the best they could. It's the whole system that's broken. They had 2 separate lawyers trying to help me for 2 days.

The advice I got from Tyler the technician was spot on and very professionally delivered. I would recommend this site to anyone. When I need some additional help later, I shall make sure that I enlist the support of Just Answer for all of my future repairs.

Phone not charging and it's not the battery. Problem was solved by saying then, to call and see if you can get new phone. Spent 40.00$ for no help. It said is refundable. I hope it is. In my opinion not worth it. They nickel and dime you. Don't know. Who knows it might be me computer dumb. THANK YOU JOHN.

I was very satisfied with help that was given to me in the circumstances that had to be done. It was handled in very professional manner. When I called there was no delay to my request. They called further to check if everything was completed to my satisfaction.

Benjei was very helpful a challenging task since I know nothing about 'tech stuff'. He was patient, willing to take as much time as needed to walk me through the problems. When I finally reached the adding ink, I had to stop because I didn't have any.

The lawyer was great! She answered fast and didn't mind me asking several questions at one time. Will be sure to tell everyone I know about this great service. Did what she said and problem was fixed within an hour after 7 weeks of waiting for the ECS to help with problem.

Wanted to know if could use herbal supplement with Prescribed Cardiac meds. Response very helpful as well as follow up. Initially Question response was slow and it was referred to 3 different Vets. The Vet that answered was very informative and helpful.

Posted a question with their $1 promotion for one week with a guarantee of an answer to my question within 24 hours. Did not get any response after 24 hours. I called their support team and they said I haven't been matched with anyone so they high-prioritized my question so I could get matched more quickly with an expert. After the 5th day, still no response from anyone. Even got a follow up email asking if I still needed assistance which I replied that I did and they had matched me to another professional. Still no answer and it was already getting close to when my trial membership was to end. Decided to cancel my membership and would not recommend anyone using this service. Highly dissatisfied that I searched for any place I can write a review of my terrible experience.

I called to ask a question and they sent a $1.00 charge for 1 week. The information went to my junk mail back on 8/27/2019. They have been billing me $40.00 a month since 8/19 until 4/30/2020. They can see that I have not used their service yet they can't refund any portion of the $540.00 that I have been charged. This company is a ripoff it should not be allowed to continue and they should send messages or call customer notifying them of their gimmick charges because they can't earn money without their deceptive practices.

I signed up for $5/week service and when I wanted to cancel the service, they indicated my email "was not found" in their database but yet they keep charging my card and will not address the issue! They charged $40 last week and they will keep doing that monthly! I have emailed them several times, they emailed back once but did not resolve anything. I regret doing business with this company and will not recommend to anyone!

I had a query regarding Dragon speech recognition software failing to transcribe into a Word document on a remote computer. The "expert" took over my laptop, spent about an hour without any success and then messaged me that he had no experience with Dragon. I asked for a refund, was given an email contact but despite 3 separate requests to consumer service, have had no response.

I would never use them again. Got absolutely nothing in trial membership. They said they would rather talk on the phone for another $35. The first appraiser opted out almost immediately and another one never came on. Initially they supposedly had multiple appraisers available. Cancelled my membership in less than 30 minutes. One other thing. The lowest rating you can give an appraiser is 3 stars. I couldn’t give a review on the site at all. BEWARE!

The service itself is fine, but when you start a free trial you're automatically signed up for a monthly subscription you can't get out of! They will not refund this expense, and it's very high. I wouldn't recommend it at all unless you really plan on using it everyday, otherwise you won't get your money's worth.

My dog was extremely sick and became paralyzed in his hind legs and I paid my money to speak to a veterinarian to give me advice and I waited for HOURS to hear back and I never heard back at all!! I rushed him to the emergency vet and thank goodness I did because he would’ve died waiting in this company to respond to me!!! Garbage and absolutely unprofessional in my opinion!!!!

Asked a question on Friday night and still no answer on Monday night. Had to search for customer service number. Chat function could not function. I kept getting dropped and given excuses. Will not being using in the future. Beware. Hope your dog doesn’t die waiting for an answer.

I asked a simple motorcycle mechanic question and was happy with the response which helped for five dollars. I did not know the fine print said that I have to cancel my membership or be on the hook for $49 dollars per month of which they won't communicate with me or return my money. Definitely an underhanded shady move by JustAnswer.

I signed up for the membership trial to see how it worked. I had a specific question about gastrointestinal problems I was experiencing. I saw great reviews so I thought let’s see, maybe this could be helpful in between doctor appointments as Covid-19 has been making my regular visiting a bit difficult. Well I was matched with a “specialist” who basically didn’t offer me any Insight, but said to go see a doctor. Well that wouldn’t have been so bad if I wasn’t charged $46.00 for it.

Charged $39 and said they couldn't fix. Trying to install drivers and an app on my WIN10 PC. Assigned to Andrew. He remotely took charge of my PC and tried to make it work. Said he couldn't and would have to ask for help. Haven't heard from him since.

We talked to each other 4-5 times back and forth about the incident. Person was very helpful with all the legal advice. I would Recommend Just Answer to anyone looking for legal questions or help! A++ service!!

Asked a question back in Nov of 2018 about my car and didn't get a correct answer and thought I cancelled service. Never thought anything more about it until I was going thru my credit card charges closer this month and found I have been charged $34 a month since then for asking that one question. I realize that I should have been looking at my charges closer but these companies are traps to catch innocent people like me. So for asking one question I have been charged over $500!!!! I called and they are crediting me back 3 months - appreciate it but still SUCKS!!! Hope these companies sleep well at night by taking advantage of seniors.

This company has ZERO compassion for the world outside their doors. Yes I signed up for your sneaky 7 day program, but I didn't cancel in time and when I asked for them to please delete my account and waive the $46 outrageous fee they said, "there's nothing we can do." Seriously? When 95% of the world is unemployed because of COVID and other companies are waiving late fees and working with their customers needs, this one can't be bothered to do **. I hope you never lose your source of income, have to figure out how to feed your family with no money, and then deal with a company as atrocious as this one.

The PPP is a little like Monopoly....one simply hopes that they are working with the right bank, and then, that the dice fall in your favor. My question was just to confirm that everything that I did was correct and that we were approved after signing the DocuSign, and that the funding would follow. The attorney that I talked to settled my fears and answered my questions base on the series of events. The bank although they had processed all the forms with the SBA correctly would not answer any of my call for 4 days ....I got funded today!

I’m pleased with appraisal process overall. The site is a little difficult to navigate. Would be more convenient if there were real people instead of bots making you think they are so quick with answers. Hoping for higher appraisal value after comparing similar items on Etsy.

Echo5? While it took a little while before I got a response, the "expert" did answer with a fairly involved answer to what I'd asked. I did, however have a follow up question requiring only a yes or no response for which they asked me to pay $20.00 for an answer - which I did not expect or do.

I contacted you all to ask about my taxes if I needed to file anymore since I had had two different places to tell me I probably would not have to file. No one had told me why so I spoke with Angela yesterday, and she was most helpful. I would highly recommend someone calling instead of wondering about something that they really need to know. Thanks to Angela for her knowledge and help.