AT&T TV Now

After going thru the suggested steps, using the online feature to activate, and then scanning the bar code on the card for the same (to activate), I then googled the

name northlane.com/ATT, to find there were others with the same issue, stating no option I choose would get any results. Everyone on that forum believe the monies is being used to float through the TDS TELECOM, with the hope we will just forget about our refund.

The salesman gives you the sales pitch and the bottom line of the price per month. You get a bill 2 and 1/2 times the quoted price and you are SOL when you call AT&T. BUYER BEWARE! YOUR LIFE WILL BE A LEAVING HELL IF YOU SIGN ON THE DOTTED LINE WITH AT&T!

The telemarketer pushing AT&T streaming tv internet bundle was pushy, hard sell and most of what he said was untrue. However before I had a chance to say yes or no the guy billed my debit card for three hundred dollars that I never authorized. Upon seeing - I immediately called the bank, put a stop pay on the account and had a different number issued. The banker was all too familiar with streaming tv and deceptiveness of salespeople.

I set up a new account with AT&T TV now and I was promised they would refund the 30 dollars that were for a hold on my 5-day trial and would be refunded back to me and never was. So I got into the overview of my account and it showed that it was set up to be due on February the 26th of 2022 on a Saturday and I waited all day until 6 when it was supposed to be taken out and never was. Then on the 28th of February Monday of 2022, the date was changed on it for March the 28th due date and I get a notice saying they tried to take it out and couldn't and to change my payment information.

This was my first time ever using streaming devices. I believe these devices that I'm using is very creative. Highly overly accounted for for much needed for the future ahead and should've been in use many years ago. I will recommend these services to all, especially those who are catching up with technology.

About August 2019 we visited an AT&T store to sign up for telephone/Internet/TV after moving from California in July 2019. During the signup process a streaming service ATTTVNOW was included in what we understood was "the package". There was no discussion about a separate charge in addition to the telephone/Internet/TV service. About 30 days or less we canceled service with AT&T and thought all service was then canceled. Due to the moving process and numerous bills, we did not check our credit card bill for some time.

Series of contacts for new contract at expiration of old one. Chat agents said wait for the last four days to arrange new, but then switched to requiring me to voice phone on last day only for any dealing whatsoever. Then email on next to last day inviting me to deal then. Site chat agent then wrote that he liked me and was taking very long time to research for best deal, but ended up providing minimal details seeming to suggest that it was renewal of same deal at similar price, but actual offer would be emailed to me later before long, so my request for something less in coverage and cost was refused without actually admitting it. So, not first experience of psychological manipulation. I let it happen to get an offer without a month of full charges after end of contract, as happened last time.

AT&T runs the old bait and switch on its customers. What you sign up for is never what you’ll get. The proof is shown in my bill. I’ll start with the beginning DTV. Service for the Latino package $57.44 a month. After two months the amount fluctuated $110.69, $61.44, $70.64. I’d spend a lot of time getting my statements correct. AT&T TV wifi and phone. I was told I’d pay a bundle price $110 for two years (read part 1). The rep who told me I’d been scammed was right. Mind you I never had service installed but I did receive separate bills: Internet and phone total $87.98, $49.99 internet...my old phone bill was $4.45 for a landline and now they’re charging me $37.99 for landline? Not including cable service...so much more than the bundle price I was quoted of $110. The price quoted to keep DTV and add internet $97.99 month. Received a bill for $217.98 what a scam!

I paid for 6 months of the service and never used it once. That truth (that I never used the service) was verified by 2 of their customer service reps I managed to reach from a general AT&T customer service line. There is no customer service for AT&T TV NOW so I had to waste hours of my life calling the AT&T general service number to get someone to listen and try to refund me for services I never used. It didn't help. There is a chat link, but after many times trying, the link only connected me to customer service one time. The issue was still not resolved. I filed a complaint with the Better Business Bureau.

This is worst decision I ever made was go get ATT Now. Customer Service is the worst, they change your plans without letting you know. You have to talk to them through chat. You can never talk to some live. I regret switching to them. If you think about going to att now DON’T!!!! You better off getting a contract or doing Sling TV or Hulu.