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Bidz.com

Bidz.com
Overall Satisfaction Rating 1.94/5
  • 5 stars
    35
  • 4 stars
    7
  • 3 stars
    1
  • 2 stars
    4
  • 1 stars
    131
Based on 178 ratings
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    Bidz.com Reviews

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    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 26, 2020

    I started using bids 15 years ago. They were brilliant, good communications and fast shipping. The last time I used them, which was 2018 I never received the items. Took forever to rectify and eventually had to retrieve the money through my own accounts. I've no idea what's gone wrong with them but avoid at all costs. Such a shame.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 13, 2019

    Would like to know how if I can recover the money owed to me from orders never received or was I bilked for it and there's no way I can get it back or get items I orders. Think was scammed. Contacted Better Business but also there never got a reply.

    3 people found this review helpful

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      Rated with 4 stars
      Verified Reviewer
      Original review: Aug. 23, 2019

      I do not know the deeper issues of Bidz which caused their failure. However, my experience with Bidz was excellent. I was strategic in my bidding, and over time I made many purchases to my benefit. I did find bargains. Admittedly, I had a quasi system.. I saw patterns of bidding when 'Hot' and busy; or when things backed off. Overall, I made at least 25 purchases in a year. Watches, some rings, necklaces, etc. I was satisfied, and the quality of what I chose was good and worth the money spent. I came on today looking for a gift. I feel bad they are done.

      7 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: June 24, 2019

      I have emails that claim Bidz.com has been rebranded Ebidz.com, when in fact it is Modnique.com. They are a scam company. They issued me store credit when they couldn't send the item. Tried to use store credit, I still did not get my items. I have emailed them requesting a refund. They will not respond. This is nothing but a scam company in which our government agencies allowed to continue to defraud everyone. Any affiliated with this company and stealing money needs to be held accountable by government agencies but are not. They steal money from any source that they can. BAD BAD American government agencies to allow this company to continue based in the USA in California. Bad Attorney General, bad BBB, bad Consumer Affairs to allow such companies to exist in the USA.

      11 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 8, 2019

      This company are thieves. I ordered items over a year ago and never received them. They would not refund my money and kept telling me they are sending the items. I finally checked the site again today and Bidz.com no longer exists.

      8 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: March 17, 2019

      I am so annoyed. Bidz sent the same letter to me about them being a victim of fraud. Well I took a short loan via Affirm and I still have not received my money back. I sent Affirm the email so what is taking so long to get my refund! No merchandise and loss of money! Totally ticked!!!

      5 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 28, 2019

      In the past, I was a happy customer with bidz.com up until October 2018. In October 2018 & November I purchased several items which never arrived. In December 2018 I received store credit back to my account in the amount of my purchases. In January 2019 I reordered items that were in the category of will ship in one to 2 weeks. Now as of 2-28-19 I have still not received my items and while customer service does somewhat respond to my emails and tell me I need to speak to purchasing team - I have not heard from purchasing. While my purchases do not add up to a lot of money I feel like if they cannot ship the merchandise they should not take the orders to start with. I am very frustrated with this company and will not purchase from them again. Save yourself a headache and don't order from these people, it's not worth it.

      5 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Feb. 22, 2019

      I used to be an happy customer from Bidz.com in the past years, until last Christmas. I bought jewelries for my wife on bidz.com. It was supposed to arrive for Christmas... We are now end of January and have no news, no update, nothing from customer service on my late arrival order... Actually at this point I don’t expect my order to arrive or any refund to be offered. How a great site like bidz.com became a scam is a puzzle but a fact is a fact, bidz.com is not to be trusted anymore.

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 22, 2019

      Wow...simply the worst online experience! I ordered a ring back in October 2017 and was so happy I was able to win the bid for that specific item (it was so pretty!). But my happiness eventually disappeared when 3 months went by and I still hadn't received anything. I tried calling numerous times but would be disconnected or transferred to their voicemail that doesn't even accept messages. I cannot express how frustrating it was to not get a live person and to wait for weeks and/or months to get a response by email. I have over 40 email messages detailing the constant back and forth between myself and the reps. They would apologize and say my product would arrive soon...that it was in transit...or that they would give me a refund because there was a problem with the vendor. It was so unprofessional - I would constantly ask for a refund and get no response.

      After threatening to report them to the Better Business Bureau they sent me a long, detailed email saying that 2 vendors they work with shut down and that they needed to cancel my order. They told me they couldn't issue the refund and to ask my bank for the money!! Oh and they offered to give me $25 off my next purchase with them!!! Right, like I was going to purchase another item off their website and go through this horrible experience again? Ha, I don't think so. All this run around took a year and a half to deal with and I also had the lovely pleasure of fighting with my bank to get my money refunded. Morale of the story, don't ever, ever, EVER buy anything off BIDZ!!! It's definitely a scam and should be shut down. From reading everyone else's comments it seems like they've been running a successful scam and making lots of money off people's own hard earned money.

      Read full review
      4 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Feb. 21, 2019

      Same story as many customers, I have spent a lot of money and use to get good service. Now items I purchased 14 months ago (necklaces, watches, scarfs, earrings) still haven't been sent to me, getting the runaround and the odd time they will respond to e-mails, they never answer the phone. Refund ha ha never going to it happen. Over $2000 I will not see. It is very sad to see a company screw you over, people out there do not become another victim.

      6 people found this review helpful
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      Bidz.com Company Information

      Company Name:
      Bidz.com
      Website:
      www.bidz.com