BeenVerified Reviews

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About BeenVerified

BeenVerified provides customers with access to public records without having to visit courthouses or private organizations. Using a phone number, email, address, username or vehicle identification number, customers can access a slew of information from criminal records to hidden social media profiles.

Pros
  • Unlimited reports and searches
  • Clear use guidelines
  • Easy to use
Cons
  • Business services still in development
  • Unclear pricing on single reports

Featured Reviews

Longs, SC
Verified purchase
I wanted to send a big thank you!!! Because of your resources, I was able to locate my oldest sibling. My family has been searching for her for over 45 years now. We have finally ...

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Coeur D Alene, ID
Verified purchase
We were pleased with our experience using BeenVerified and will certainly use these services again when the need arises. We found the website easy to use and the results were quic...

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What is BeenVerified and how does it work?

BeenVerified allows users to run multiple searches at an affordable price. While the ability to access private information might put some on edge, BeenVerified provides clear guidelines as to what customers can and cannot do using public records. Previous customers have used the service to verify the identity of partners from online dating websites, find their biological parents, run background checks and look for long-lost friends or relatives.

Its customer service representatives in New York City and Miami are available seven days a week to assist customers with searches or record access. BeenVerified is also developing a service for businesses that will let companies generate leads, discover customer information and find contacts on LinkedIn to grow their enterprises.

BeenVerified cost

A one-month membership with BeenVerified starts at $26.89 and includes unlimited searches for:

  • Background reports
  • Contact information
  • Phone lookups
  • Email lookups
  • Address lookups
  • Criminal records

Customers can also get a 35% savings by signing up for a three-month membership, which starts at $17.48 per month — a total of $52.44.

BeenVerified FAQ

What can I use BeenVerified for?

You can use BeenVerified to run background checks on potential dates or partners, find biological parents and verify an online buyer or seller. BeenVerified provides a full list of ways you can and cannot use their public search records on its website.

Does Beenverified notify the person you are searching?

BeenVerified searches are confidential and private. Individuals aren’t notified if you search for them.

What does my account come with?

Monthly subscriptions with BeenVerified accounts come with access to background reports and unlimited searches.

How does BeenVerified have my information?

BeenVerified gathers its information from multiple sources, including public records and databases.

Can I trust BeenVerified?

BeenVerified provides clear guidelines on how information can and cannot be used. Individuals who feel unsafe using the service can opt out and ask to not be included in searches or not have their information sold.

Is BeenVerified free?

No, BeenVerified’s services aren’t free. A one-month membership with BeenVerified starts at $26.89, but other levels of service and subscriptions are available.

Is BeenVerified legit?

Before BeenVerified, individuals would need to visit courthouses or government buildings to access information. Some public records were either barred with expensive fees or hard to find. Individuals who need easy access to information, such as verifying the identity of a date or checking the history of a neighborhood before purchasing a home, will appreciate BeenVerified’s services.

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BeenVerified Reviews

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    How do I know I can trust these reviews about BeenVerified?
    • 4,839,963 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffEase of UseHonesty & Transparency

    Reviewed Dec. 24, 2025

    I am delighted to share my experience with BeenVerified. Being 82 I don't know why I purchased a used car online from a dealership 600 miles away; however, the vehicle appeared to be exactly what I needed for extra family transportation. I looked at the BeenVerified website and, having limited tech skills, found it to be clear, detailed and easy to navigate. I chose to run the VIN & the BeenVerified report indicated no issues, no accidents, no recalls, nothing wrong, so I made the online purchase since I was 600 miles away. Unfortunately, there was a lot wrong, costing me $2200 in repairs.

    I emailed BeenVerified feeling the car was misrepresented. The next morning I received an email from their Customer Care representative explaining how their process works which made sense to me. The rep was empathetic, understanding, professional and made me feel valued. In this mostly impersonal online communication era, to have a business be not only prompt but also personal, was outstanding.

    Thanks for your vote!
    BeenVerified
    Response from BeenVerified

    Hello Marylou,

    Thank you for your great review.

    Beenverified's vehicle search is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service shops.

    We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

    If you have further questions, please email us at support@BeenVerified.com

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed July 17, 2025

    I just wanted to let you know that I was helped by Rona. Rhona and I did the $5 resubscription, and I forgot to cancel, and I was billed the 2999. I was trying to find the owner for my mom, somebody had stolen her truck and she has dementia, so she doesn't remember she signed the pink to them. I understand privacy does not allow you to do that. And Rona was very much, very helpful to refund my fee. I just wanted to let you know how excellent her service was.

    Thanks for your vote!
    BeenVerified
    Response from BeenVerified

    Hi Suzanna,

    Thank you for your wonderful feedback.

    We're happy to hear that you had such a great experience with our customer service. We want to ensure you that our customers are our priority and providing exceptional service is our motto.

    If you have any questions, please don't hesitate to contact us at support@BeenVerified.com.

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      Verified purchase
      Staff

      Reviewed July 14, 2025

      I was just trying to locate a Family member who Died in 1994 so that I could know what day was their actual Birthday but he wasn’t in your system and then I was assisted by one of the agents and the agent was not able to locate his information as well. Overall the Services were phenomenal, Great and I would love to use this service again in the future if needed & I will definitely recommend it to everyone.

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Marc,

      We truly appreciate your feedback and we are absolutely delighted to hear that you had such a positive experience!

      We want to ensure you that our customers are our priority and providing exceptional service is our motto.

      Looking forward on seeing you as our future customer.

      If you need further assistance, please don't hesitate to contact us at support@BeenVerified.com.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 27, 2025

      My experience while using Verified has been absolutely amazing. Without the help from the service I would have not been able to find any information close to what I was looking for. So let's back it up just slightly about 4 to 5 months ago I picked up an incredible classic hot rod from a gentleman in his late '80s. Unfortunately the man had left and nobody was able to get a hold of him or find him or anything. The old phone number that was tied to the vehicle was no longer in service so I didn't have much to go on unfortunately however, I tried doing back then searches and things like that but because the vehicle is and it's '50s, the vehicle is unfortunately way too old to do a VIN check to find the original owner. So using your services I was able to find the person that I was looking for.

      However, unfortunately he has passed away but on better news with verified they give you family members of the person that you might be searching for. So not only did I get the original owner's first and last name and age and name of business. But I also got a few of his clothes related family members which is absolutely so helpful. Without the help from you guys, I would have not known where else to go. Thank you so much for providing such incredible services. I definitely will recommend this to anybody who is in need and searching for more information on somebody, especially if it comes down to somebody being catfished. I 100% support verified and is an incredible service. Thank you again for all of your help!

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Morgan,

      Thank you so much for taking the time to share your experience with us. We're truly grateful for your kind words and thrilled to hear that BeenVerified was able to assist you in your search.

      We appreciate your recommendation and for placing your trust in our services. If there’s anything else we can assist you with, please don’t hesitate to reach out.

      Verified purchase

      Reviewed April 12, 2025

      In this day and age of online dating, you can't be too careful. I take every precaution I can before I meet someone new, so sometimes I verify the person's identity through Been Verified. Most times I have been reassured that the person is who he says he is, but one time he turned out to be a fraud. Been Verified is a great resource that I have recommended to several people.

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Cindy,

      Thank you for sharing your experience!

      We’re so glad to hear that BeenVerified has been a helpful tool for you. Your recommendation means a lot to us, and we're honored to support your efforts to stay safe and informed.

      Verified purchase
      Refunds & PayoutsStaff

      Reviewed Feb. 20, 2026

      I am not a BeenVerified customer. Someone fraudulently signed up for this company with my information. Beenverified went into my account and took almost $300 and when I asked for them to return my money that this was fraud they only refunded me $65 and they keep saying, "Well you signed up. You’re supposed to cancel after certain time." What part don’t they understand? I did not sign up for this service. I WANT MY MONEY BACK!!!!

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hello Kelly,

      Thanks for reaching out and apologies for any confusion or inconvenience.

      BeenVerified is a website that provides a searchable database of aggregated public records. All searches are run by you in your account, once you sign up for an account.

      Please be assured that the account was already canceled and refunded. We are unable to issue further refunds. The prior transactions falls outside our refund policy.

      If you have any questions, please email us at support@BeenVerified.com.

      Resolution In Progress
      Verified purchase
      Customer ServiceContract & TermsPrice

      Reviewed Feb. 17, 2026

      The BeenVerified co. Does nothing but ripping off the customers! They charge me for permanent subscription of account without my permission! So obviously that's a ripping off the customers! I don't want to any more details exactly the same way that this company doesn't have a customer service phone line to talk to customers!

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Houshmand,

      Thank you for taking the time to share your feedback with us.

      We apologize for any inconvenience caused.

      When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.

      Additionally, you can cancel by email, live chat, or by calling our customer service.

      We have located your account and now canceled. Details about the refund has been sent to your email address.

      For questions, email us at support@BeenVerified.com.

      Profile pic of the author.
      Sales & MarketingPrice

      Reviewed Jan. 4, 2026

      They want your information and immediately there's an automatic charge. This is just a complete scam and money grab. They just waste your time and funds and again it's just a complete SCAM! Beware of this scam...

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Fred,

      Thank you for taking the time to share your feedback with us.

      We do apologize for any confusion or inconvenience this may have caused.

      When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.

      We would like to further investigate this matter and address your concern; however, we were unable to locate the account.

      Please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can further assist you.

      Sales & Marketing

      Reviewed Nov. 4, 2025

      Hello, I signed up for a free trial offer. During this time, I searched a ridiculous number of records on your site. My concerns, out of all the family, friends, associates, properties, etc., every type of search I could access. I followed any/all links. And, Every Search had notable errors. Not a simple minor error. I do not find your company’s sources reliable in any manner. I referenced your site from Scamfish/ Catfish on YouTube. That frightens me. I hope you are able to implement tools, resources & sources more accurately.

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Amy,

      I'm sorry to hear you ran into any inaccurate information in your reports.

      As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

      Rest assured your account was canceled.

      Please email us at support@BeenVerified.com.

      Sales & MarketingPriceRefunds & Payouts

      Reviewed Nov. 3, 2025

      The company used $1 as a bait to trick people for initial 1 week trial subscription. Unlike other online services providers, BeenVerified would never refund the full price after trial period [with no reminder] after the trial subscription has run out and full price window started kicking in. This is a SCAM for sure.

      Thanks for your vote!
      BeenVerified
      Response from BeenVerified

      Hi Allen,

      Thanks for your feedback and I'm sorry to hear about your experience.

      It appears that you have signed up for our 7 day $1.00 trial.

      If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.

      We’ve located your account and completed the cancellation. Information about your refund has been sent to your email address.

      If you have questions, please email us at support@BeenVerified.com.

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      BeenVerified Company Information

      Company Name:
      BeenVerified
      Year Founded:
      2007
      Address:
      48 W 38th Street - 8th Floor
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10018
      Country:
      United States
      Website:
      www.beenverified.com