Amazon Instant Video

Amazon Instant Video Reviews

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About Amazon Instant Video

Amazon Instant Video Reviews

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    How do I know I can trust these reviews about Amazon Instant Video?
    • 4,481,129 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Reviewed Feb. 3, 2024

    So apparently without notice Amazon Video decides to force you to watch commercials during your show or pay additional fee for "ad free". I'm watching a series and in one 43 minute episode had 6 ads. Ridiculous. And also noticed my orders used to come in a few days. Now they come in 6-7 days. Considering ending my membership. Used to be a great service. But not anymore. What a shame.

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    Customer Service

    Reviewed Jan. 2, 2024

    I wanted to buy Blu Ray DVD and placed order for the CD. Instead of mailing me DVD, they asked me to download. I never downloaded any movie and never placed order for download. Today, I saw three charges on my credit card. I called customer service twice. I sent the code they asked me to send and still they disconnected my call twice. Such a horrible customer service. What is the use of such a big company where they can not even provide any service. Very unhappy with the situation.

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      Customer Service

      Reviewed Dec. 5, 2023

      Just needed information about my Prime Store card. Took 8 ppl and over 2 hrs and they couldn't figure it out. Some of them are very rude and should not be working customer service. For a multi billion dollar company their online apps and programs and customer service and bots are crap! It hasn't changed in years either. Almost 2024 and their systems are like from 10 years ago.

      Customer ServicePriceStaff

      Reviewed July 10, 2022

      AMAZON IS A SCAM COMPANY!!! Amazon Prime Video has been charging me $5.99 for 14 months despite I have NOT been using their service!!!! For the past 14 months, I have always thought someone in my family subscribed to the service, but I recently realized it was actually NOT the case. I logged into Amazon's website and it shows I am NOT subscribed to any of their services. But when I contacted their customer service, they said they over-charged me without giving ANY reason. I requested for a refund for these 14 months and they promised in back and white!!

      Later on when I checked for the refund, I found out only 3 months were refunded. I contacted them again and they said their system only allows for 3 months!! I disagreed but they kept asking me to liaise with the bank, or even report to local police!! Can you believe it!! I believe MOST people wouldn't bother to spend so much effort to follow up on small amount and this is exactly why Amazon is trying to rip everyone off!! They probably ripping millions of people off with minimal amount each person. This is crazy and I have everything in black and white to proof everything I mentioned above was factual! I will keep following up and lets SPREAD THIS until Amazon stop ripping people off!!

      Sales & Marketing

      Reviewed Nov. 27, 2021

      CBS ads are as tacky and intrusive as Starz and AMC. Closed-captioning is pathetic--never on the scene, pitifully proofread, and still chugging along after the show ends. You folks are losing quality of your original streaming.

      Reviewed June 12, 2020

      This App has a great variety of movies and TV shows. We especially like the older TV series that bring back memories of younger days. The movies are sorted into categories and it is easy to find one to suit your mood.

      Reviewed June 11, 2020

      I just wanted to let everyone know it is a very simple system to use. I would recommend it to anyone. Also it give you a variety of selection, you never have to watch the same show over and over. I love it. Would recommend to anyone.

      Reviewed June 10, 2020

      Honestly I have had no issues. We as a family truly enjoy it. Once in a long while there are quality issues but I believe it is the internet and not the program. I would greatly recommend it to anyone.

      Reviewed June 8, 2020

      I have had Amazon Prime for 4-5 years at least. Didn’t realize I had access to prime video until last year. Kinda still don’t understand if I pay for it or not? You know? It’s all combined into my prime account but it’s weird not paying for it.


      Reviewed June 7, 2020

      It's great, good selections and the price is right in my budget. If you're on a fixed income this is the way to go! I have been a customer with them for over a year now. You should try it today or very soon!

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      Amazon Instant Video author review by Jonathan Trout

      Amazon Instant Video is a digital movie and TV show streaming service. It is separate from Amazon Prime, although Prime members have free access to a lot of video content in Instant Video’s library. You don’t have to be Prime member to rent movies and shows from Instant Video.

      • Á la carte streaming: Similar to going into a rental store and renting a movie, Instant Video lets you rent or buy movies and TV shows, one at a time, directly from your supported device. You have 30 days to watch a rented movie and 48 hours to finish it once you’ve started.

      • Selection: Amazon says they have 10,000 movies and TV shows in their library available for rent or purchase via Instant Video. Amazon Prime members can view thousands of those at no additional cost.

      • Price: There is no monthly or yearly subscription with Instant Video. Simply pay for what you watch. Prices vary depending on the title and generally range from $2 to $6 for renting. Buy movies for $10 or more.

      • Supported devices: Enjoy Amazon Instant Video on Amazon Fire TV, smart TVs, Blu-ray players, gaming consoles like Xbox 360 and PlayStation and more.

      • Multiple devices: You can stream Instant Video from up to two devices at once.

      by Jonathan Trout ConsumerAffairs Research Team

      As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

      Amazon Instant Video Company Information

      Company Name:
      Amazon Instant Video