Allure Beauty Box

I signed up for a trial box to see if I liked it... 2 weeks later they charged me again! I called and they said that since I signed up at the end of the month, instead of moving me to the next month they just signed me up for the current money and then charged me for the next one. They said everyone gets charged on the 6th of the month. I cancelled over the phone but I'm still supposed to receive 2 boxes. Hopefully that will actually happen.

I recently started subscribing to the Allure Beauty Box. Everything was fine and I was really liking all my boxes. My kids decided that they wanted a box and Allure has a program for referrals and you are supposed to get free gifts when referring people. I referred to people to get the box and was to be getting two referral gifts. They also signed up in a certain month and was to be getting certain items in the box. It states right on their website what box you will be getting. When my kids got the box the items posted on their website we’re not in the box. As a matter of fact the items in the box were the following months box. That would be fine had they not wanted and signed up because of the specific box they wanted.

I used to enjoy my Allure Beauty Box subscription until one day I reached out to the company via email in regards to the free gifts I was to receive for referring people to sign up for a subscription. I had posted a link on a beauty forum that I belong to on Facebook and 7 members decided to use my link and sign up with the Allure box. I received seven separate emails that congratulated me on the fact that I would be receiving a thank you gift from Allure Beauty Box. After a month I reached out to the company asking when I would be receiving these gifts, as this company is well known for its snail speed shipping. They replied that I would need to submit the emails of the people I had referred.

I signed up in January, tomorrow it was be March and I haven’t received anything, I called the customer service, the representatives are rude, and unapologetic. They said it would be another 2-3 weeks to get my box. Any other monthly beauty box subscription service would expedite me a box immediately being it’s been two months since I ordered a box I should be getting every month. The representatives were so unwilling to help and so unapologetic it was shocking in 2019 when everyone is ordering stuff online customer service is usually really helpful. Not here. They are snobs as if they were models in the magazine. They do not appreciate your business, and they make sure you know that.

I signed up wanting to try Allure. I am now in a month to month subscription from hell that I can't get out of. I have sent six emails asking them to please cancel my subscription. I got the same email back telling me to wait till I get the next box then email them back to cancel. Why? What's the point of that? So they can bill me again. I have never heard of a company doing this.

I've been a subscriber for over a year now and even if I have to give up other boxes, this one is my fave, and will be kept. If you're looking to use high end brands daily, but you can't afford high end prices, this is the box for you. I can't tell you how many times I've been shocked by 1. the amount of items in the box and 2. the brands that I would never be able to get my hands on. Just like every one of these beauty boxes there are going to be some dud months, because hey we aren't all the same person. This month SPOILERS AHEAD Feb I got ROSE scented items. Rose perfume is my signature scent and so I'm very excited.

I love subscription boxes. So after reading all the online “professional” reviews, I went for Allure since Birch is so/so (but has TOP customer service) and FabFitFun only comes 4x a year. I never received my January box, nor did many others, yet they advertised for people to sign up and get it right up until February. I emailed them a polite message and heard nothing back. Finally, I tried to cancel my subscription online, and their website has “error messages” for every time you try to perform that action on your account. You have to call. The person I spoke to today assured me that I would be given a refund in 10 business days to my debit card. If it doesn’t happen, I WILL be going through the bank, since it appears that a number of individuals are not receiving their money. Allure was poorly prepared for this subscription service.

I subscribed to the Beauty Box and they took the money out and for 2 weeks I didn't get any sort of confirmation. So I emailed them and 1 week later they responded with just saying it will soon be shipped out. The following month I still didn't receive it and all they said was, "Sorry for inconvenience but it was shipped and nothing we can do at this point." My friend received her box and the bag was broken and one other product and they never replaced it. I cancelled my subscription and went through my bank to get my money back because they did not even respond after that.

I subscribed on Dec. 8th, 2018. Allure charged my bank account that very same day. No delays there. I understood that they ship boxes the third week of the month, and that is when I received my tracking number. Note: They also say, you will be billed on the same day of month as when you sign up. I received my December 2018 box on December 24th, which was a great day... Christmas Eve. As I was looking at the "new to me" subscription box as a Christmas present to myself. So this was my first Allure box ever. My box arrived with one item in it...damaged.

I have ordered from 3 other box subscriptions, trying each to see which fits me best. I placed an order for the Beauty Box and 6 month magazine subscription together at a discounted rate. After checking out the site and learning that there is no profile to select your skin color/tone or any preferences - I decided this box was not going to be for me. I emailed customer service 4 times asking them to cancel. I got an automatic response each time stating they would get back with me in 3-5 business days. Never happened.

I decided to try out Allure and I really regret it. I made my subscription purchase on December 31st hoping to get the January box. I was charged twice at their "first-time subscriber" rate. Then a couple days later I was charged the full price of a box on top of that. I emailed the same day I made my order and heard nothing back within 48 hours. I then emailed again. Nothing. Finally I called in. I was informed that one of the charges was refunded (though my bank account still doesn't reflect this). I was also told that of you sign up at the end of the month they will charge you for both that month and the next month.

I've emailed FIVE TIMES in 9 days to cancel my subscription of beauty box and have not heard anything back in the "48 hrs" and am still being charged. Horrible ** customer service. DON'T SUBSCRIBE TO THEM, they're just purposely not cancelling my membership and taking my money.

I've been a subscriber since late summer 2018. I liked my first box & loved the December box. The boxes in between were mediocre (gave most of the contents away). Well, I've been trying to cancel for WEEKS. I have gotten nothing but automated responses AND was charged earlier than usual for the next month... You know, for a box I don't want! Upon discussing this with others? I'm not alone!

I signed up. I was unable to sign into my account due to their error. I tried emailing them. They didn’t get back to me within the 48 business hours that the automatic email response said so I requested to cancel. I got another automatic response that I was canceled but if I wanted to stay they would discount the rate. I replied with that I just wanted to cancel. My account kept saying active so I keep contacting them to cancel. I wrote 8 emails and gave them 3 weeks. However I Woke up today to them taking out another months box payment.

The Nubian By Juvia's box was a mess. It was crushed or something. The box itself was fine but unusable. When I opened it and powder come pouring out all over the place nothing else was like that. Seems someone either made a mistake or didn't care. Very unhappy about it. Is it possible you can send another one? I'd be happy to send the mess back to You if You would like.

I have really enjoyed this subscription. I truly feel like I am getting a lot for the money. The price point is exceptional and the products are higher end. I get opportunities to try an $80 product before I go and drop my money in the store. Honestly pleased each month and intend to keep the subscription indefinitely.

I decided to subscribe to Allure B. Box because I thought it would be a great way to receive samples and beauty products to try out. I started Oct. 5 2018 and they charged me right away. I never heard back on shipping for that month. Oct 16 I sent an email and on Oct 18 I received a tracking email. Needless to say I received the box very late Oct. I decided to cancel, with an email, I was offered to please stay and they would do the next “4 boxes at $10 ea.” Instead of $15. I accepted, this was Oct 31. On Nov. 1st they charged my card for the Nov. box. ALL November I waited, no emails, no information. I got an email just advising a “November Round up” for those who did get the box can review the products. I sent an email no response, so I decided to call. I spoke to a rep saying she didn’t understand why I had received one. On their end it showed it had not left “the warehouse” but she’d message a supervisor who’d get back to me.

I ordered my first box in July 2018 expecting to still be able to receive the July box according to the cutoff times on their site, but of course, it ended up selling out so I had to wait over a month for the August box to ship out and then eventually be delivered. I ended up sending a cancellation email and was offered a promotional offer of 4 boxes for $10 each, I agreed to keep the subscription and waited for my next box. A few weeks later I received a letter in the mail telling me my card had been declined, I called the customer service number on the letter and was told somebody updated my credit card and when the monthly charge went in it was declined.

Worst experience ever. It has now been a month and a half and I still have not received my box. I have made numerous phone calls to customer service and each time they were curt and rude. I finally got a tracking number after different reps kept telling me different stories. The tracking information said it would be updated within 42 to 48 hours. Going on 96 hours tracking information has still not updated so I called customer service. The gentleman that picked up the phone treated me like I was an imbecile.

Spoke with customer service on 9/14 to update my credit card info. Rep stated that I was all set and I would receive a confirmation email which I did on 9/17 alone with Allure charging my account in the amount of $16.33 for the Sept box. On 9/21 my account was suspended. "Suspended customer's request???" What's that. I called and they said they don't know what happened and don't know why the account said that. Then she told me that I would not receive the Sept box and would have to wait until October. WHAT!!! Your mistake and you charged me for NOTHING!!! DON'T DO IT. SAVE YOURSELF A BIG HEADACHE!!!

I ordered the August box on 8/18. I received it today, 9/20. Yes, a whole month later. I canceled my subscription because I thought it would make little sense to have to be billed for a 2nd box before I got the first. Customer service didn't seem bothered when I told them why I was canceling but cared enough to offer me a subscription to Allure magazine, at my expense. Um, I'll pass. Upon arrival, the box was stained and wet, thanks to two of the samples that opened inside. One of the products I received wasn't advertised as being in the box but they were sweet enough to include a detailed description of the item I didn't get.

I signed up for the first month promotion for $7.50. They charge my card and 1.5 weeks later, they charged my card again for the next month subscription even though I haven't received the first box yet. I emailed them to cancel, they replied me with some promotion "4 boxes for $10", I refused but they ignored my answer. I kept emailing them to cancel but never got an answer from them. The next thing I know is that they already shipped another box. This is outrageous.

Subscribed to the beauty box via MSA in early August, inputted a different shipping and billing address and they shipped it to my billing address anyway. I called and asked Allure why would they ask for that information if they're going to ship it to the billing address regardless, and they said that there are multiple ways to sign up and usually it defaults to the billing address, even if the shipping option is specified (so why even ask for shipping if that's the case? remove the option?). I contacted them multiple times via phone to see when they would send my beauty box (to the correct address this time). I was originally told 5-10 business days. After ten business days with no box, I reached back out and this time spoke to a manager. She was understanding, refunded my money, said she would send it out again but she informed me they only ship boxes out ONCE A MONTH. it would be 21-30 days for me to receive that box.

I have been charged for two months, two boxes. I have not received any boxes. Whenever I email them, they deny taking money out of my account and tell me to have the bank take care of it. RIDICULOUS. I hope that no one else subscribes. Where I come from, this is called theft.

Do not, I repeat do NOT subscribe! I’ve had the subscription for 3 months and I have gotten one box. The second month when I didn’t receive the box I contacted customer service and was told they would be sending me a replacement with tracking because the first tracking showed it was sent back to them for an error on their part. After a week I had not received the email with tracking so I contacted them again, this time I was told I would not be given tracking but the box should show up within 2 to 3 weeks.

I've been a subscriber for 5 months. For the last 4 of those 5 months, I've been charged for the box and weeks later have had to email to ask where the box is. Only then does my box ever get shipped. Today I decided to call instead of email. The first person I spoke to was very friendly and understood my frustration. He told me he saw in my account that my box has "missed the truck" literally every month. He transferred me to a supervisor to further assist me. That's where the problems really start. He left me with this HORRIBLE woman who was the nastiest customer service representative I've ever spoken to. She basically tried to tell me that it didn't miss the truck and it was leaving the warehouse today.

I am very disheartened by the fact that for the last three or so months my card has been charged at random times throughout the month, I do not receive products until late the next month when promised otherwise, and I have not received any assistance from customer service as they take too long to reply and only send copy and paste replies. I have had a particular issue with allure beauty box and after requesting they reimburse my account or cancel my membership, they went ahead and processed my debit card instead. This company is untrustworthy and even though I try to get reimburse or cancel, it seems to fail each and every time.

I'm living in France and I offered a one year subscription to my sister in law who lives in Las Vegas in December 23, 2017. Allure Box has charged my bank account for the total amount of the subscription and I've received an order confirmation without any order number, since then (we are now mid January) I absolutely have no news about the shipment of any box although it is mentioned on their FAQ "If you are a new subscriber, your box will ship no later than 10 days after sign up". I wrote a complaint to BEAUTYBOX@ALLURE.COM on Jan 2nd and never got any response either. I call it robbery and now I'm about to contact my bank to oppose the payment as an fraud. I'm so unhappy I needed to share this very bad experience.

First they said they were going to send me something free for signing up and the free item they sent me was completely dried out. The delivery was completely late and on top of that after speaking with the supervisor that said they would call me back I never heard anything. The worst experience ever.

I am a subscriber to It cosmetics, I like it because the makeup itself is light and provides full coverage without caking and it looks fresh all day and I have never heard of the other listed makeup boxes. I like that I can choose how many items I want and which items I receive and pay for it over 3 months. I also like that I know what I am getting and can order what I want or need, that they are also coming out with new products and expanding the line so you need to check with the website if you need or want something else. But the price is a little high, and they do not have online ordering to change and update what you receive. You have to call them but the customer service people were very knowledgeable, professional and accommodating. They say you can cancel at any time.

I heard about this brand from my cousin a while back. She said it’s the best sub she’s had and enjoys and looks forward to it so I gave it a try and I couldn’t be happier with it. It’s truly unique and high quality. The Allure Beauty Box is very well designed and thought out. It’s nice to be surprised with unique products within each customized professional looking box that is delivered to me. They did a great job making it look fancy and picking just the right needed products that make me happy. I have no complaints about it and recommend it. It’s definitely worthwhile to have and enjoy.

I saw it advertised online and thought it would be a great way to try new beauty products without spending a lot of money on them first. I also was attracted to the ad showing some high-end cosmetics, like NARS. I liked the fact the box would contain some beauty products I'd never heard of, especially skin care products. I also liked the beauty tools that were included. However, I received a lot of products that I wouldn't use or colors outside of my palette. I would prefer it to be more customized, and I wish it had an option to be sent every other month as opposed to every month.

The Allure Beauty Box was something I heard friends and coworkers talking about. I looked online and they had products closest to what my needs were. I like certain colors and styles and the personalization part of making toward what I wear and need versus randomly sending me things I may not use. I like certain types of makeup like eyeliner and cover up. The only thing I would add is more deals and discounts to people who buy, to have more selection and colors of brand items they include in the box, and to have different subscription boxes to choose from. Otherwise I enjoy the product they have now. Great products, A+.

I saw Allure online and it offered $5 off. It came with full-size products. The quality of the products was great. I am disabled so to have this delivered to my door each month is wonderful. I can have fun each month playing with my kit. It is only $15 a month and so exciting to receive. You never know what you will receive and I look forward to it each month. The Skinfix clay cleaner is wonderful and makes my face feel so soft. I also like the eyeshadow color and ease of use. But I wish all products were full size. I would also like it designed more for me and what I would want each month. So far, all the products have been very good. The eye shadow and lipstick colors are not always my color though. I wish there was more black eye circle concealers too. Overall it is good. I love it!

I had a coupon from a friend so I was able to order the box for half price. I enjoyed trying the new products. There were makeup items and fingernail items. It had also more items than I expected. I really only expected 3 or 4 items in the box so I was happy to see so many different items. They were full sized items not just sample sized. This surprised me also. I like that you can cancel for just a month or two if you need to and you don't have to stop your subscription. But I disliked that I had no choice in the type of product or in the final selection. Some items were products that I have never used and will never use.

I chose Allure Beauty Box because of how long it lasts. When water hits my face, my makeup doesn't come off. It's really good. When I eat, it doesn't smear on the food. It met all my expectations. However, bright colors aren't appealing to me and I disliked on how some colors were very bright. I prefer low, aesthetic colors that match my outfit. Bright colors stand out too much. Other than that, I like the quality and how unique it is. From all the others, I like the aesthetic colors. It blends in when I'm taking a photo. It's great for going out on parties as well. You should purchase and try it.

Love Allure magazine with new items for me to try. I'm busy working, so it's nice to have someone else shop for me... The chance to get new items without leaving my home. Easy to order and there's new items I may not even know about. Like the products and prices, as well as the colors, cost, variety. Every woman likes to get free items, or a lot more for our money. I would always like to get a surprise in my order as a big thank you.

I chose this plan for a online discount promotion and I appreciated the savings I would receive on my make up and other skincare products. I receive products like eyeliner, mascara, eyeshadow, lipgloss and other skin care products. I liked the variety of color palettes to choose from and it did meet my expectations somewhat. It was a lot like the other boxes that are out there. But there were still some flaws. Like ending up with too much make up that I didn't use because it just was not my color or I didn't like the way the make up felt or wear.

I just saw a post on Facebook about the box. It included a free full size eyeshadow palette with the first box, so I tried it - it was also only 10.00 which was a good price. When I received the box, I got 2 perfume samples, a shampoo and conditioner sample, lip plumper and color, and a nail color. I also received an eyebrow shaper and a big blush brush. I liked everything. The quality of the products, the time it took to get the box, the cool little card telling me all about what was in the box. I also liked being able to share what was in my box on Facebook and Twitter easily. I don't like the price the following month, but I really feel it was worth it.

I have used and been gifted other services including Birchbox and FabFitFun! They all have positives and negatives. I enjoyed the excitement when the package arrived. I liked receiving full sized products, high end products and things I normally wouldn't buy or know about. I would prefer everything to be full sized though. I would also like to pick things coming to me and to have the option to skip a month if the box didn't appeal to me.

This subscription service was recommended to me by a friend, and I decided to try. It was ok, it arrived on time and had a variety of things in it. It had makeup and skincare items and most of the items were very relevant to my daily routine. For example, basics in makeup (eyeliner, lipstick, etc.). It also has skin cleansers, which I liked. I hate samples and I like full sized objects. For the price, I feel like more should come with the subscription. I also would like for it to be more customizable, so that its maximum relevancy is met.

I enjoy getting samples of face creams as well as hair and makeup products to try first. I am always excited to see what is new to play with, to try new things and learn about other products for hair, makeup, and scents. I like the box containing the product and the variety of products inside. The packaging is cute and is like getting a surprise in the mail. I have also subscribed to Birchbox and I enjoy them both equally. They both supply many products and ones I never heard of as well as ones I have and was eager to try and experiment with.

It was a amazing "I love you" gift from my husband to make me feel special for Mother's Day as a woman to feel loved and pampered easily with cool stuff in it. Great sizes of products and selection of colors. Everything in the gift box included something that I did not realize how much I would love and work them on to my daily routine. This is the best way ever to try new products.

I chose this particular box because it's an affordable option for people with my income and came highly recommended from friends and family and also had very high reviews online of the affordability and ease of customer services for when I have complaints about a product I don't like. The customer service is amazing and I also enjoy the fact that if you don't like something you can call customer service and they will work with you to replace the product. Nothing has ever came shattered like with most companies because they have excellent packaging. It is pretty good quality make up for the price I'm paying compared to others. However I don't always get the colors or brands I want. I wish the shipping time was faster and maybe a little more product or larger size of the products. Would like a more diverse selection. Get way too dark of colors for my complexion and wish there was more hair care products.

A few of my friends have had good experiences and my wife had heard good things originally about Allure Beauty Box. She had been wanting to try it out for some time before I started the subscription. I noticed that the traffic on their web site seemed to be better than the others according to search results in Google. Their website was also easier to navigate.