PhotoBarnes & Noble says hackers broke into payment devices at 63 of its stores nationwide and may have stolen credit and debit card information from customers.

"We have detected a sophisticated criminal effort to steal credit and debit card information from our customers who have swiped their cards through PIN pads when they made purchases at certain retail stores. The tampered devices were capable of capturing information such as name, card account number, and PIN," the company said.

Barnes & Noble said it discovered the tampering during maintenance and inspection of the devices and has discontinued the use of all PIN pads in all of its stores.

Customers can make transactions securely today by asking booksellers to swipe their cards through the card readers connected to cash registers, the company said.

Barnes & Noble Oct. 24, 2012, 7:23 p.m.
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"We want to reassure you that this situation does not involve any purchases you may have made at Barnes & Noble.com or using your NOOK or a NOOK mobile app. The Barnes & Noble member database is secure. The tampering only affected transactions in which customers swiped their cards at one of the compromised in-store PIN pads," the company said in a statement on its website.

Machines were tampered with in Connecticut, Florida, Illinois, Massachusetts, New Jersey, New York, Pennsylvania and Rhode Island. 

In Connecticut, where three stores were hit, Attorney General George Jepsen wants to know what Barnes & Noble is doing to protect its customers.

“Given the possible impact on individuals in Connecticut and elsewhere, my office is requesting detailed information on how this breach occurred, what steps have been taken to protect the affected individuals, and what new procedures have been adopted to prevent future data breaches,” Jepsen wrote in a letter to Gene DeFelice, the company’s vice president, general counsel and corporate secretary.
 
Customers who are concerned that their credit card numbers may have been compromised should take the following actions, the company said:

Debit Card Users:

  • Change the PIN numbers on your debit cards
  • Review your accounts for unauthorized transactions
  • Notify your banks immediately if you discover any unauthorized purchases or withdrawals

Credit Card Users:

  • Review your statements for any unauthorized transactions
  • Notify your card-issuing banks if you discover any unauthorized purchases or cash advances

Stores listed

Here is a list of the stores B&N has identified as being hit by hackers.

Store Address

City

State

Zip

4735 Commons Way

Calabasas

CA

91302

2470 Tuscany Street Suite 101

Corona

CA

92881

2015 Birch Road Suite 700

Chula Vista

CA

91915

313 Corte Madera Town Center

Corte Madera

CA

94925

5604 Bay Street

Emeryville

CA

94608

810 West Valley Parkway

Escondido

CA

92025

1315 E. Gladstone Street

Glendora

CA

91740

5183 Montclair Plaza Lane

Montclair

CA

91763

894 Marsh St Bldg G

San Luis Obispo

CA

93401

2615 Vista Way

Oceanside

CA

92054

72-840 Highway 111 Suite 425

Palm Desert

CA

92260

27460 West Lugonia Ave

Redlands

CA

92374

1150 El Camino Real Space 277

San Bruno

CA

94066

10775 Westview Parkway

San Diego

CA

92126

3600 Stevens Creek Blvd

San Jose

CA

95117

11 West Hillsdale Blvd.

San Mateo

CA

94403

9938 Mission Gorge Road

Santee

CA

92071

40570 Winchester Rd

Temecula

CA

92591

4820 Telephone Road

Ventura

CA

93003

1149 S. Main St.

Walnut Creek

CA

94596

470 Universal Drive North

North Haven

CT

06473

100 Greyrock Place Suite H009

Stamford

CT

06901

60 Isham Road

W. Hartford

CT

06107

18711 NE Biscayne Blvd

Aventura

FL

33180

333 N. Congress Avenue

Boynton Beach

FL

33436

152 Miracle Mile

Coral Gables

FL

33134

1900 W International Spdway

Daytona Beach

FL

32114

2051 N. Federal Highway

Fort Lauderdale

FL

33305

12405 N Kendall Drive

Miami

FL

33186

11380 Legacy Ave

Palm Beach Gardens

FL

33410

14572 SW 5th St Suite 10140

Pembroke Pines

FL

33027

11820 Pines Blvd

Pembroke Pines

FL

33026

5701 Sunset Drive Suite 196

S. Miami

FL

33143

700 Rosemary Ave Unit #104

West Palm Beach

FL

33401

1441 West Webster Avenue

Chicago

IL

60614

1130 North State Street

Chicago

IL

60610

5380 Route 14

Crystal Lake

IL

60014

20600 North Rand Road

Deer Park

IL

60010

728 North Waukegan Road

Deerfield

IL

60015

1630 Sherman Avenue

Evanston

IL

60201

1468 Springhill Mall Blvd

W. Dundee

IL

60118

170 Boylston Street

Chestnut Hill

MA

02467

96 Derby Street Suite 300

Hingham

MA

02043

82 Providence Highway

East Walpole

MA

2032

395 Route 3 East

Clifton

NJ

07014

55 Parsonage Road

Edison

NJ

08837

2134 State Highway 35

Holmdel

NJ

07733

4831 US Hwy 9

Howell

NJ

07731

23-80 Bell Blvd.

Bayside

NY

11360

176-60 Union Turnpike

Fresh Meadows

NY

11366

1542 Northern Blvd

Manhasset

NY

11030

160 E 54th Street (Citicorp)

New York

NY

10022

2289 Broadway

New York

NY

10024

33 East 17th Street (Union Square)

New York

NY

10003

555 Fifth Ave

New York

NY

10017

2245 Richmond Avenue

Staten Island

NY

10314

230 Main St

White Plains

NY

10601

97 Warren Street

New York

NY

10007

100 West Bridge Street

Homestead

PA

15120

800 Settlers Ridge Center Drive

Pittsburgh

PA

15205

1311 West Main Road

Middleton

RI

02842

371 Putnam Pike Suite 330

Smithfield

RI

02917

1350-B Bald Hill Rd

Warwick

RI

02886


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