PhotoGetting an EZ Pass can make life simpler for commuters who use toll roads. Instead of coming up with the exact change, you simply zip through the toll booth. But just like anything else that relies on technology and removes people from the equation - DVD vending machines come to mind - mistakes can happen.

"Got my statement and they had been charging my husband $6.50 A day to cross the Delaware water gap," Elaine, of Andover, N.J., told

Presumably the toll to cross is significantly less. Elaine reports straightening it out hasn't been easy.

"This has been ongoing for months and they charged $6.50 every day my husband went across to work," she said. "Lots of my money tied up here.

We're also heard from EZ Pass users who say get hit with toll booth violations, even though they have plenty of money in their account. Makes you want to go back to carrying a coin purse.

Seems everyone's doing it now

When the phony payday loan collector scam first surfaced a couple of years ago, the scammer was described as having a thick, foreign accent. He would call someone and accuse them on not repaying a payday loan - usually citing a real company but not one the victim had done business with - and threatened them with jail unless they paid with a credit card immediately.

Harriett, of Morton, Pa., reports others seem to be doing the scam now. The names have changed but it's still a scam.

"I received a phone call from a Ben and Officer Clark stating I owe $8,000 and if I could not pay they would settle for $3,000," Harriett said. "I do not have a loan with US FAST CASH. They want me to send a fax with my credit card info and license and they will not take no for an answer. They have called my supervisor and has harassed me at work when I have told them not to call me. Just yesterday they called me 37 times on my cell number and 10 times at work and today at work five times. I am so stressed out about this and do not know what to do. They have threatened to pick me up and arrest me and send to prison."

Harriett does not have to worry about going to prison - these guys are trying to scam her. However, it's troubling that they know where she works. They may have other information on her as well. She should immediately contact all three credit reporting agencies and place a fraud alert on her credit accounts. Then, when "Officer Clark" next calls her she can let him know that she knows he's a scammer and has reported him to the real police.

Misplaced annoyance

Bruce, of Saratoga, Calif., is steamed at because an Amazon gift card he purchased at Best Buy doesn't work.

"I submitted a case with Amazon on this issue and ended up getting four different responses from four different people with different resolutions," Bruce said.

One of the Amazon reps told Bruce that, since he purchased the gift card at a store, he needed to return to the store to resolve the issue. Bruce didn't much like hearing that.

"You would think Amazon being a 'great' online company, it would be able to figure out why the gift card doesn't work and fix the problem."

How so? Amazon didn't activate the card, Best Buy did. Bruce's beef is with Best Buy, not Amazon.

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