PhotoWith new security restrictions on carry-on item, airline passengers must pack more things in their checked bags. That turned out to be trouble for Vanessa, who lives in Asia but is from Lawrence, Kan.

“When in LAX I saw the handler, the way he threw the luggage, and it did cross my mind that it appeared he was being really careless, but the rude operator grab our attention saying that we must pay $120 dollars to put our luggage in for domestic flights,” Vanessa told “Apparently this the 'new thing' in the U.S. So when we got to my mother's home and we opened this said bag we discovered a laptop, which had been carefully wrapped), mashed, gifts for my family ruined, books for an art museum soaked in a fluid. The fluid had been double bagged and were sealed containers as well- completely empty now. 

Since Vanessa said she had never frown Delta before, and it happened on Delta, she blames the airline. Sadly, it could have happened on any number of other carriers as well.

Don't pay in advance

Jeff, of Tulsa, Okla., reports a bad experience with Resorts Rescued, a company he says charged an upfront fee to sell his timeshare.

“In November of 2010, I was contacted by Resorts Rescued and got a big sales pitch about how they could sell it, and the upfront fee was for sales presentations like the one I had been to when I bought it,” Jeff said. “It has been over seven months and no bites. All they have done is place a dinky ad on their website that nobody will see, and kept the $900 ripoff fee. I reported them to the CT Attorney General's Office, but do not know if it will do any good.”

According to the FTC, the number of complaints related to fraudulent timeshare resales has more than tripled over the past three years, as more consumers have attempted to sell their timeshares. And complaining to the Connecticut Attorney General's Office is not wasted effort. It takes a number of complaints to spark an investigation.

Bad connection

Cell phone providers like Boost Mobile offer the convenience of no contract. You simply pay month to month, and if you decide to do something else, you don't pay an early termination fee. Melissa of Oceanside, Calif., Doesn't like the trade off.

“I have been with Boost Mobile since February 2010, always pay my bill on time and have had nothing but problems with this company,” Melissa told “I never have service, even in 'good coverage' areas. I call several times a month when the phone loses service always to be transferred around three to four times, getting disconnected at least once on every occasion, ending up with someone who is unable to do anything about the problem.”

First, Melissa needs to make sure she isn't in a dead spot for all cell networks. By asking around, however, she may find one provider who has good coverage where she needs it. That's the one she needs to go with. Even major carriers like Verizon now provide no contract plans.

Online imposter

A lot of people love Facebook because it gives them a personal webpage and allows them to stay in touch with a lot of people. But there can be a downside to social networking, as Ivy, of Fitzgerald, Ga., discovered when someone stole her online identity and created a duplicate page. Only, it was not very nice.

“She slandered any of my friends and family members who spoke to her on this profile page she created when they contacted the profile, thinking it was me,” Ivy told “When I became aware of the profile and the damage she had caused, I hunted down this profile page and reported it as a fake profile.

But Ivy said that only made matters worse. She said Facebook disabled her actual account, leaving up the fake one.

“Facebook still has this fake profile up and running with pictures of myself and my children that she stole from other profiles,” Ivy said.. “I even gave them the name and address listed with this young womens local sheriff's office where I filed identity theft charges and the issue has still not been resolved. The fact that not one human being has contacted me about the issue and that they have only an automated response for issues of this op any nature is beyond me.”

Facebook now has an estimated 750 million members. Keeping track of them all – and which ones are legitimate – is apparently becoming something of a challenge.