We've all seen them -- pop-up messages telling you your computer is infected with a virus. To get rid of it, all you have to do is order the antivirus software being advertised.
Before you click, though, know this: few Internet security companies use ads to tell you about a virus on your computer. Most of these pop-ups are scams, and it's one of the fastest-growing types of Internet fraud today.
These scams have a name. They're called "scareware" because they try to frighten you into purchasing fake antivirus software with a seemingly genuine security warning. But if you do try to buy this program, it will either do nothing -- or it could compromise your computer by installing malicious software onto your system. And in some instances, you don't even have to click on the pop-up box; the software downloads automatically.
Cyber criminals often use notorious botnets -- networks of compromised computers under their control -- to push out their software. They'll also masquerade as legitimate Internet security companies and buy ads on other websites -- called "malvertising" -- but when consumers click on the ads to purchase the products, they are redirected to websites controlled by the bad guys.
Indications of a potential scareware infection include:
Windows Update fails to run.
Other legitimate security applications won't update.
Certain website, especially Internet security sites, won't load.
Tracking them down
Many of these criminals operate outside the U.S., making investigations difficult and complex for the FBI and its partners. But there have been successes. Just this past May, for example, three people were charged in Illinois in connection with a scheme that caused Internet users in more than 60 countries -- including the U.S. -- to buy more than $100 million worth of bogus scareware software.
Two of the defendants, including an American, are accused of running an overseas company that claimed to sell antivirus and computer performance/repair software over the Internet. A third man operated the company's Cincinnati call center, which was responsible for technical and billing support to its customers (but in reality deflected complaints from consumers who realized the software didn't work).