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Woom bikes USA recalls bicycles

The bicycle’s front fork can loosen and detach

Photo
Photo source: CPSC
Woom bikes USA of Austin, Texas, is recalling about 5,500 Woom model 4, 5, 6 bicycles.

The bicycle’s front fork can loosen and detach, posing fall and injury risks to the rider.

The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.

This recall involves Woom bicycle models 4 (20-inch), 5 (24-inch) and 6 (26-inch), sold in red, blue, green, purple and yellow.

The model number is on the top tube of each bike, and “Woom” is printed across the bottom tube of the bicycle frame.

The bicycles, manufactured in Cambodia, were sold online at us.woombikes.com from August 2018, through March 2019, for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).

What to do

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

Consumers may contact Woom bike USA toll-free at (855) 966-6872 from 8 a.m. to 5 p.m. (CT) Monday through Friday, by email at usa@woombikes.com or online at us.woombikes.com and click on “Service” at the top of the page and “Recall Notice” for more information.

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