VW Recalls and Safety Alerts

This topic covers various safety recalls issued by Volkswagen for multiple models, including Beetles, Passats, Atlas, and Taos. The recalls address serious issues such as exploding airbags, insufficiently tightened brake caliper bolts, engine failures, and fuel supply line leaks. These defects pose significant risks, including crashes and fires. Owners are advised to contact Volkswagen customer service for free repairs and to stay informed through mailed notification letters.

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Volkswagen recalls model year 2022 Tiguans

Volkswagen Group of America is recalling 1,285 model year 2022 Tiguans.

The nut that secures the brake pipe near the right-front wheel well may be loose.

A loose brake pipe nut may allow brake fluid to leak, extending the distance required to stop and increasing the risk of a crash.

What to do

Dealers will inspect and tighten the brake pipe nut -- as necessary -- free of charge.

Owner notification letters are expected to be mailed on December 31, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 19Q4.

Volkswagen Group of America is recalling 1,285 model year 2022 Tiguans.The nut that secures the brake pipe near the right-front wheel well may be loose...

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Volkswagen recalls Atlas, Atlas Cross Sport, and Passat vehicles

Volkswagen Group of America is recalling 30 model year 2021 Atlas, Atlas Cross Sport, and Passat vehicles.

The front wheel bearing bolts may have been incorrectly tightened.

As a result, the bolts may loosen and cause a loss of control, increasing the risk of a crash.

What to do

Dealers will inspect the tightness of the wheel bearing bolts and replace them -- as necessary -- free of charge.

Owner notification letters are expected to be mailed on December 14, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 40R7.

Volkswagen Group of America is recalling 30 model year 2021 Atlas, Atlas Cross Sport, and Passat vehicles.The front wheel bearing bolts may have been i...

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Volkswagen recalls model year 2018 Tiguans

Volkswagen Group of America is recalling two model year 2018 Tiguans.

During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

The incorrect reinforcement may decrease the roof's structural integrity or affect deployment of the side curtain airbags, increasing the risk of injury in the event of a crash.

What to do

Dealers will replace the roof reinforcement free of charge.

Owner notification letters are expected to be mailed on November 18, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 51H5.

Volkswagen Group of America is recalling two model year 2018 Tiguans.During the repair of roof damage, an incorrect roof reinforcement assembly may hav...

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Volkswagen recalls model year 2021 Arteons

Volkswagen Group of America is recalling 99 model year 2021 Arteons.

The pressure input rod connection on the brake booster may be loose and could detach.

A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.

What to do

Dealers will tighten the pressure input rod connection free of charge.

Owner notification letters are expected to be mailed November 5, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 47R3.

Volkswagen Group of America is recalling 99 model year 2021 Arteons.The pressure input rod connection on the brake booster may be loose and could detac...

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Volkswagen recalls model year 2021 Atlas and Atlas Cross Sport vehicles

Volkswagen Group of America is recalling 33 model year 2021 Atlas and Atlas Cross Sport vehicles.

Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.

A horn or starter that remains activated can overheat, increasing the risk of fire.

What to do

Dealers will inspect and -- as necessary -- replace the relays free of charge.

Owner notification letters are expected to be mailed October 5, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 97FR.

Volkswagen Group of America is recalling 33 model year 2021 Atlas and Atlas Cross Sport vehicles.Damaged relays may have been installed in the engine c...

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Volkswagen recalls model year 2022 TAOS vehicles

Volkswagen Group of America is recalling 5,087 model year 2022 TAOS vehicles with all-wheel drive.

The engine control unit (ECU) software may cause a stall when coming to a stop.

An engine stall increases the risk of a crash.

What to do

Dealers will update the ECU software free of charge.

Owner notification letters are expected to be mailed October 5, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 24HH.

Volkswagen Group of America is recalling 5,087 model year 2022 TAOS vehicles with all-wheel drive. The engine control unit (ECU) software may cause a st...

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Volkswagen recalls model year 2021 ID4s

Volkswagen Group of America is recalling 12,060 model year 2021 ID4s.

Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly.

An unsecured child restraint system can increase the risk of injury in a crash.

What to do

Dealers will inspect, and replace -- as necessary -- the rear outboard seat belt assemblies, free of charge.

Owner notification letters are expected to be mailed October 1, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 69CQ.

Volkswagen Group of America is recalling 12,060 model year 2021 ID4s. Incorrect rear outboard seat belt assemblies without an automatic locking retracto...

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Volkswagen recalls model year 2020-2021 Jettas and Jetta GLIs

Volkswagen Group of America is recalling 379 model year 2020-2021 Jettas and Jetta GLIs vehicles.

The airbag control module was welded in the incorrect position.

Incorrect positioning of the airbag control module can cause the airbags to deploy improperly in a crash, increasing the risk of injury. Additionally, the vehicle's airbags can deploy unintentionally, increasing the risk of a crash.

What to do

Dealers will replace the airbag control module, free of charge.

Owner notification letters are expected to be mailed August 27, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 69CK.

Volkswagen Group of America is recalling 379 model year 2020-2021 Jettas and Jetta GLIs vehicles.The airbag control module was welded in the incorrect...

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Volkswagen recalls model year 2021 ID.4 vehicles

Volkswagen Group of America is recalling 3,231 model year 2021 ID.4 vehicles.

Caps were installed on the headlight vertical aim instead the horizontal aim, allowing for horizontal adjustment of the headlight beam.

Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

What to do

Dealers will remove the caps from the vertical aim and install them on the horizontal aim free of charge.

Owner notification letters are expected to be mailed July 30, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 9406.

Volkswagen Group of America is recalling 3,231 model year 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead the horizontal a...

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Volkswagen recalls Touareg, Tiguan, Golf, CCF, Passat and Atlas vehicles

Volkswagen Group of America is recalling 46 model year 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP & CCF, model year 2016-2017 Passat GP, model year 2018-2019 Golf R GP, and model year 2018 Atlas vehicles.

These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale.

Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash or fire.

What to do

Dealers will repurchase the vehicles.

Owner notification letters are expected to be mailed July 2, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 01F1.

Volkswagen Group of America is recalling 46 model year 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP & CCF, model year 2016-2017 Passat GP, model year 2018-2...

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VW Atlas vehicles with Continental tires recalled

Volkswagen Group of America is recalling 2,535 model year 2018-2019 Atlas vehicles with Continental tires.

One or more tires may have been cured for too long during production.

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss.

Either condition can cause a loss of vehicle control, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect the tires, and replace them -- as necessary -- free of charge.

The recall is expected to begin May 4, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 44R1.

Volkswagen Group of America is recalling 2,535 model year 2018-2019 Atlas vehicles with Continental tires.One or more tires may have been cured for too...

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Volkswagen recalls model year 2021 Atlas and Atlas Cross Sport vehicles

Volkswagen Group of America is recalling 128 model year 2021 Atlas and Atlas Cross Sport vehicles.

The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect all four wheels -- and as necessary -- replace the wheels, lug bolt and wheel bearings free of charge.

The recall began March 4, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 44Q9.

Volkswagen Group of America is recalling 128 model year 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machin...

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Volkswagen Tiguan Long Wheelbase and Jetta vehicles recalled

Volkswagen Group of America is recalling 57 model year 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles.

Bolts may be missing from the front seat tracks.

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

What to do

Volkswagen will notify owners, and dealers will inspect the front seat tracks and -- as necessary -- install the bolts free of charge.

The recall is expected to begin April 2, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 72L6.

Volkswagen Group of America is recalling 57 model year 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles.Bolts may be missing from the front sea...

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Volkswagen recalls Atlas and Atlas Cross Sport vehicles

Volkswagen Group of America is recalling 10,303 model year 2021 Atlas and model year 2020-2021 Atlas Cross Sport vehicles.

The front steering knuckle may fracture in the area of the strut mounting.

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect and -- as necessary -- replace one or both steering knuckles free of charge.

The recall is expected to begin March 26, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 40Q7.

Volkswagen Group of America is recalling 10,303 model year 2021 Atlas and model year 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle ma...

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Volkswagen recalls model year 2012-2014 Beetles and Beetle Convertibles

Volkswagen Group of America is recalling 105,652 model year 2012-2014 Beetles and Beetle Convertibles.

The driver's-side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

What to do

Volkswagen will notify owners, and dealers will replace the driver front airbag free of charge.

The recall is expected to begin February 12, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 69BC.

Volkswagen Group of America is recalling 105,652 model year 2012-2014 Beetles and Beetle Convertibles. The driver's-side airbag inflator may explode due...

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Volkswagen recalls vehicles with rear view camera issue

Volkswagen Group of America is recalling 31,947 model year 2021 Atlas Cross Sports, Tiguan LWBs, Jetta NFs, Jetta GLIs, Golf GTIs, Atlas FLs and Arteons.

The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze.

A black or frozen rear view image reduces the driver's view when reversing, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will update the infotainment system software free of charge.

The recall is expected to begin January 15, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 91BB/91BC.

Volkswagen Group of America is recalling 31,947 model year 2021 Atlas Cross Sports, Tiguan LWBs, Jetta NFs, Jetta GLIs, Golf GTIs, Atlas FLs and Arteons. ...

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Volkswagen recalls model year 2018 Tiguan LWBs

Volkswagen Group of America is recalling 10,385 model year 2018 Tiguan LWBs.

One or both of the front seat belts' webbing may tear in a crash.

A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

What to do

Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them -- as necessary -- free of charge.

The recall is expected to begin January 19, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 69BH.

Volkswagen Group of America is recalling 10,385 model year 2018 Tiguan LWBs. One or both of the front seat belts' webbing may tear in a crash. A torn...

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Volkswagen recalls Atlas and Atlas Cross Sport with Continental Cross Contact LX Sport tires

Volkswagen Group of America is recalling 760 model year 2020-2021 Atlas Cross Sport, and model year 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T.

The tires may have been overcured.

Overcured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them -- as necessary -- free of charge.

The recall is expected to begin January 12, 2021.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 44Q5.

Volkswagen Group of America is recalling 760 model year 2020-2021 Atlas Cross Sport, and model year 2021 Atlas vehicles equipped with Continental Cross Con...

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Volkswagen recalls Atlas and Atlas Cross Sport vehicles

Volkswagen Group of America is recalling 776 model year 2021 Atlas and model year 2020-2021 Atlas Cross Sport vehicles.

One or both steering knuckles may have been damaged during production.

A damaged steering knuckle can fail, causing a loss of steering and increasing the risk of a crash.

Owners are advised against driving the vehicle until it has been inspected and repaired if necessary.

What to do

Volkswagen has notified owners, and dealers will inspect and -- as necessary -- replace the steering knuckle free of charge.

The recall began November 19, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 40Q6.

Volkswagen Group of America is recalling 776 model year 2021 Atlas and model year 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles ma...

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Volkswagen recalls model year 2016-2018 Jettas

Volkswagen Group of America is recalling 218,192 model year 2016-2018 Jettas.

The fuel rail bolts may become loose over time, allowing fuel to leak, posing the risk of a fire.

What to do

The remedy is currently under development.

The recall is expected to begin December 20, 2020.

Owners may contact Volkswagen customer service at (888) 241-2289. Volkswagen's number for this recall is 24Gi.

Volkswagen Group of America is recalling 218,192 model year 2016-2018 Jettas. The fuel rail bolts may become loose over time, allowing fuel to leak, pos...

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Volkswagen recalls model year 2020 Tiguan LWBs

Volkswagen Group of America is recalling five model year 2020 Tiguan LWBs.

The third row seat belt anchor bolts may not have been properly torqued.

Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

What to do

No one should occupy the third row seat due to the safety risk.

Volkswagen will notify owners and will repurchase the vehicles.

The recall was expected to begin October 2, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen number for this recall is 69BA.

Volkswagen Group of America is recalling five model year 2020 Tiguan LWBs.The third row seat belt anchor bolts may not have been properly torqued.I...

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Volkswagen recalls Golf R, Atlas, Golf Alltrack, E-Golf and Passat vehicles

Volkswagen Group of America is recalling 23 model year 2018 Volkswagen Golf R & Atlas, model year 2017 Golf Alltrack & E-Golf and model year 2016-2018 Passat vehicles.

The internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale.

Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to occupants.

What to do

Volkswagen will notify owners and will repurchase the vehicles.

The recall is expected to begin November 13, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 01E9.

Volkswagen Group of America is recalling 23 model year 2018 Volkswagen Golf R & Atlas, model year 2017 Golf Alltrack & E-Golf and model year 2016-2018 Pass...

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Volkswagen recalls model year 2020 Passats

Volkswagen Group of America is recalling 1,829 model year 2020 Passats.

The passenger front airbag may have been folded incorrectly affecting its deployment force.

An incorrectly folded airbag can deploy with too much force, increasing the risk of injury.

What to do

Volkswagen will notify owners, and dealers will replace the passenger front airbag free of charge.

The recall is expected to begin October 30, 2020.

Owners may contact Volkswagen customer service at (888) 241-2289. Volkswagen's number for this recall is 69AY.

Volkswagen Group of America is recalling 1,829 model year 2020 Passats. The passenger front airbag may have been folded incorrectly affecting its deploy...

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Mercedes Benz parent company will pay $1.5 billion to settle diesel emissions charges

Daimler AG, parent company of Mercedes Benz, is putting its diesel emissions cheating allegations behind it with a $1.5 billion settlement with the U.S. government and the state of California.

Two federal agencies and the California attorney general’s office charged the German automaker with using a “defeat device” to make it appear that its diesel engines were in compliance with emissions standards when they were not.

Another German carmaker, Volkswagen, was the first to face these charges when it was revealed the car employed software that reduced emissions only when the vehicle was being tested. As it turned out, the engines could not meet emissions requirements and deliver the promised fuel economy.

In early 2017, Volkswagen agreed to pay $4.3 billion in penalties to the U.S. government and spent billions more buying back affected vehicles from consumers.

According to the Daimler settlement, the company sold close to 250,000 diesel-powered vehicles in the United States with engines that failed to comply with state and federal laws.

Officials say the settlement, which includes civil penalties, will also require the automaker to modify vehicles so that they meet emissions requirements.

Payment to California

The agreement will pay around $700 million to settle numerous lawsuits filed by consumers. It will also compensate the state of California with a $300 million payment that includes $17.5 million to the California Department of Justice for future environmental enforcement, monitoring, and investigation.

“Longterm, if you cheat, you're going to get caught,” said California Attorney General Xavier Becerra. “Daimler is finding that out today. But they’re not the first — nor likely the last — to try.” 

In a statement issued to news outlets, Daimler said it disputes allegations that it cheated and said the settlement does not reflect any admission of guilt on its part. It said the settlement resolves the civil proceedings without making any determination that Daimler vehicles used “cheat” devices.

“By resolving these proceedings, Daimler avoids lengthy court actions with respective legal and financial risks,” the company said in its statement.

Daimler AG, parent company of Mercedes Benz, is putting its diesel emissions cheating allegations behind it with a $1.5 billion settlement with the U.S. go...

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Volkswagen recalls vehicles with seat backrest issue

Volkswagen Group of America is recalling 4,854 model year 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI & Tiguan, and Audi Q5 & SQ5 and model year 2021 Volkswagen Atlas vehicles.

The front seat backrest frame may not have been welded properly.

The backrest adjustment could break in a crash, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

What to do

Volkswagen will notify owners, and dealers will inspect the front seats, and -- as necessary -- replace the seatback frames free of charge.

The recall is expected to begin October 25, 2020.

Volkswagen owners may contact their customer service at (888) 241-2289. Audi owners may contact their customer service at (800) 822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Volkswagen Group of America is recalling 4,854 model year 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI & Tiguan, and Audi Q5 & SQ5 and model year 20...

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Volkswagen recalls Atlas Cross Sports and Atlas vehicles

Volkswagen Group of America is recalling 11 model year 2020 Atlas Cross Sports and model year 2021 Atlas vehicles.

The driver's side headlight may have been aimed too low during production.

An incorrectly aimed headlight reduces the driver's visibility, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will adjust the driver's side headlight free of charge.

The recall is expected to begin October 25, 2020.

Owners may contact Volkswagen customer service at (888) 241-2289. Volkswagen's number for this recall is 94N7.

Volkswagen Group of America is recalling 11 model year 2020 Atlas Cross Sports and model year 2021 Atlas vehicles. The driver's side headlight may have ...

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FTC says Volkwagen paid U.S. ‘Dieselgate’ victims $9.5 billion

In a published report, the Federal Trade Commission (FTC) said Volkswagen paid U.S. victims of its emissions cheating scandal, better known as “Dieselgate,” a total of $9.5 billion. 

Volkswagen admitted in 2015 that it used “defeat devices” to score better on emissions tests. The following year, the company gave U.S. consumers who unwittingly purchased one of these vehicles the option of either returning it to Volkwagen for financial compensation or having it repaired to comply with emissions regulations. 

The FTC said in a final court summary that more than 86 percent of consumers opted to return their car through a buyback or early lease termination. The agency said Volkwagen “successfully managed the settlement administration process effectively,” despite the large volume of claims. 

“Most important, the FTC orders and related private class settlements provided redress sufficient to compensate consumers fully,” the FTC said in the report.

Closing the Dieselgate scandal

Volkwagen pleaded guilty to fraud, obstruction of justice, and falsifying statements as part of a multi-billion dollar settlement negotiated with the Justice Department. The scandal also led to the resignation of Volkswagen Group CEO Martin Winterkorn and was a key factor in the company’s decision to shift to electric vehicles. 

The FTC’s final report on the matter puts an end to what the FTC described as “one of the most successful consumer redress programs in history.”

In a published report, the Federal Trade Commission (FTC) said Volkswagen paid U.S. victims of its emissions cheating scandal, better known as “Dieselgate,...

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Volkswagen recalls model year 2020 Jetta

Volkswagen Group of America is recalling a single model year 2020 Jetta.

The front brake caliper bolts may come loose, affecting the vehicle's brake performance and increasing the risk of a crash.

What to do

Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts free of charge.

The recall is expected to begin August 14, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 47Q2.

Volkswagen Group of America is recalling a single model year 2020 Jetta. The front brake caliper bolts may come loose, affecting the vehicle's brake per...

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Volkswagen ordered to compensate owners of cars with rigged diesel engines in Germany

On Monday, roughly five years after Volkswagen’s “dieselgate” scandal began unfolding, a court ordered the automaker to return money to owners of vehicles with rigged diesel engines in Germany. 

Germany’s federal court, the Bundesgerichtshof (BGH), ruled that owners will be allowed to return vehicles for a partial refund of the purchase price. 

“The verdict by the BGH draws a final line. It creates clarity on the BGH’s views on the underlying questions in the diesel proceedings for most of the 60,000 cases still pending,” Volkswagen said.

Holding VW accountable

In 2015, Volkwagen admitted that it manipulated the engines in its vehicles in order to perform better on emissions tests. The affected cars were banned in the U.S., and claims for compensation soon began pouring in. Affected VW vehicles weren’t banned in Europe, but VW was forced to update its engine control software. 

Fines and vehicle refits stemming from the scandal have cost the automaker more than $33 billion. 

The ruling is likely to serve as a template for tens of thousands of other claims against Volkwagen. Outside Germany, more than 100,000 claims for damages were still pending; 90,000 of those cases were in Britain, according to a VW spokesperson.

In a statement sent to Euronews, VW spokesperson Nicolai Laude said the size of the one-time reimbursement to owners in Germany will be determined on a case-by-case basis. Claus Goldenstein, lawyer for plaintiff Herbert Gilbert, said the ruling “means legal certainty for millions of consumers and shows once again that even a huge corporation isn't above the law.” 

Volkswagen said in a statement that it’s aiming to “soon bring these cases to a close in agreement with the plaintiffs.” The company said "appropriate offers" will be made to affected owners.

On Monday, roughly five years after Volkswagen’s “dieselgate” scandal began unfolding, a court ordered the automaker to return money to owners of vehicles...

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Volkswagen recalls model year 2019 Arteons

Volkswagen Group of America is recalling 732 model year 2019 Arteons.

The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod.

An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod -- depending of the inspection results -- free of charge.

The recall is expected to begin May 5th, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 47P8.

Volkswagen Group of America is recalling 732 model year 2019 Arteons. The electronic brake booster pressure input rod may be installed incorrectly, poss...

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Volkswagen recalls model year 2018 Atlas vehicles

Volkswagen Group of America is recalling seven model year 2018 Atlas vehicles.

The recalled vehicles may be equipped with an incorrectly manufactured airbag sensor, which can delay or disable front airbag deployment when necessary.

In a crash necessitating front airbag deployment, a delayed or disabled deployment can increase the risk of injury.

What to do

Volkswagen will notify owners, and dealers will replace the air bag crash sensor free of charge.

The recall is expected to begin March 31, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 69AL.

Volkswagen Group of America is recalling seven model year 2018 Atlas vehicles. The recalled vehicles may be equipped with an incorrectly manufactured ai...

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Volkswagen recalls model year 2019 Jetta GLIs, Golf Alltracks, and Golf GTIs

Volkswagen Group of America is recalling eight model year 2019 Jetta GLIs, Golf Alltracks, and Golf GTIs.

The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

What to do

Owners of the recalled vehicles are advised not to drive them until the repairs have been made.

Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels and wheel bolts free of charge.

The recall began December 11, 2019.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 40P1.

Volkswagen Group of America is recalling eight model year 2019 Jetta GLIs, Golf Alltracks, and Golf GTIs.The front wheel bearings may have been imprope...

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Volkswagen recalls VW Passats & Golf A6s, and Audi A3 diesels

Volkswagen Group of America is recalling 226 model year 2012-2015 Passats, model year 2011-2014 Golf A6s and model year 2011-2013 Audi A3 diesels, thought to have been previously repaired under one of the Takata airbag recalls.

The driver's side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

What to do

Volkswagen will notify owners, and dealers will replace the driver's side airbag inflators free of charge.

The recall was expected to begin in December 2019.

Owners may contact Volkswagen customer service at (800) 893-5298 or Audi customer service at (800) 253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Volkswagen Group of America is recalling 226 model year 2012-2015 Passats, model year 2011-2014 Golf A6s and model year 2011-2013 Audi A3 diesels, thought...

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Volkswagen recalls model year 2013-2015 Jetta Hybrids

Volkswagen Group of America is recalling 2,167 model year 2013-2015 Jetta Hybrids with a DQ200 7-Speed DSG Automatic Transmission.

Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will update the transmission software free of charge. The software remedy is currently under development.

The recall is expected to begin February 4, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 34J6.

Volkswagen Group of America is recalling 2,167 model year 2013-2015 Jetta Hybrids with a DQ200 7-Speed DSG Automatic Transmission.Hairline cracks can d...

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Volkswagen recalls vehicles that may not pass regulatory muster

Volkswagen Group of America is recalling 113 model year 2017 Volkswagen Passats, model year 2018 Tiguan LWBs, model year 2007-2009 Jetta Sedans, model year 2011-2013, 2015 & 2019 Jettas, model year 2013 Jetta Hybrids, model year 2008-2009 Jetta Sportwagens, model year 2015 Golf Sportwagens, model year 2013 Golfs, model year 2008-2010 & 2012-2013 Beetles & Beetle Convertibles and model year 2008-2010 Beetles & Beetle Convertibles.

Modifications made while the vehicles were in an internal evaluation period may cause them to be out of compliance with all applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

What to do

Volkswagen will notify owners and repurchase the recalled vehicles.

The recall is expected to begin on November 22, 2019.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 01D7/01D8.

Volkswagen Group of America is recalling 113 model year 2017 Volkswagen Passats, model year 2018 Tiguan LWBs, model year 2007-2009 Jetta Sedans, model year...

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Volkswagen recalls model year 2019 Atlas vehicles

Volkswagen Group of America is recalling six model year 2019 Atlas vehicles.

The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.

A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall can increase the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will replace the fuel tank free of charge.

The recall is expected to begin October 11, 2019.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 20BU.

Volkswagen Group of America is recalling six model year 2019 Atlas vehicles.The suction jet in the fuel tank may have been welded in the incorrect posi...

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Volkswagen recalls GTIs, Golfs, Beetles, Beetle Convertible, Golf SportWagens and Jettas

Volkswagen Group of America is recalling 679,027 model year 2015-2019 GTIs, model year 2015-2016 & 2018-2019 Golfs, model year 2012-2019 Beetles & Beetle Convertibles, model year 2017-2019 Golf SportWagens and model year 2011-2018 Jettas with an automatic transmission, manual handbrake and keyless entry.

A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

What to do

Volkswagen will notify owners, and dealers will install an additional switch and circuit board free of charge.

The recall is expected to begin October 11, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America is recalling 679,027 model year 2015-2019 GTIs, model year 2015-2016 & 2018-2019 Golfs, model year 2012-2019 Beetles & Beetle C...

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Judge questions SEC suit against Volkswagen over diesel emissions scandal

Volkswagen got caught cooking the books on its diesel emissions. Since then, the company has paid millions of dollars in fines and announced a major electric car initiative. A federal judge says it’s time to move on.

Federal Judge Charles Breyer is asking why the Securities and Exchange Commission (SEC) waited two years to sue the automaker after the company had settled with other U.S. regulators. Last week he said he was putting off the SEC’s suit while he urged both parties to reach a settlement.

“I want you to spend the next month or so seeing if you can resolve this case,” Breyer told the two parties.

Breyer said he is putting a halt to proceedings until early October to give both sides time to work out a settlement.

“Whatever you work out today would be less expensive to everybody than what you would work out in the future,” Breyer said.

Suit filed in March

In March, the SEC sued Volkswagen and its former chief executive Martin Winterkorn, charging them with defrauding U.S. bond investors by not informing them of the scope of its diesel emissions scheme sooner.

"Volkswagen hid its decade long emissions scheme while it was selling billions of dollars of its bonds to investors at inflated prices," Stephanie Avakian, the co-director of the SEC's Division of Enforcement, said earlier this year.

Timing appeared to be a significant influence on Breyer’s request. He said he was “mystified” why the SEC waited so long to take action.

The “Dieselgate” scandal, in which the German automaker was found to have used illegal software to cheat U.S. pollution tests, first came to light in 2015. The SEC says Volkswagen issued more than $13 billion in bonds between April 2014 to May 2015.

The agency claims that senior executives at Volkswagen knew that more than a half million vehicles in the United States grossly exceeded legal vehicle emissions limits, exposing the company to massive financial and reputational harm.

Volkswagen got caught cooking the books on its diesel emissions. Since then, the company has paid millions of dollars in fines and announced a major electr...

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Volkswagen recalls Passat and Atlas vehicles

Volkswagen Group of America is recalling 662,185 model year 2012-2020 Passat and model year 2018-2019 Atlas vehicles.

The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed.

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment free of charge.

The recall was expected to begin on July 10, 2019.

Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Volkswagen Group of America is recalling 662,185 model year 2012-2020 Passat and model year 2018-2019 Atlas vehicles.The blocking cap disabling the adj...

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Volkswagen recalls model year 2019 Tiguan LWBs

Volkswagen Group of America is recalling eight model year 2019 Tiguan LWBs.

The tire information label contains inaccurate tire dimension and inflation pressure specifications.

The incorrect specifications can result in improper tire inflation or to installing a tire of the wrong size on the vehicle. Either of these situations can increase the risk of a vehicle crash.

What to do

Volkswagen has notified owners, and dealers will install a corrected tire information label free of charge.

The recall began April 16, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D2.

Volkswagen Group of America is recalling eight model year 2019 Tiguan LWBs.The tire information label contains inaccurate tire dimension and inflation...

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Model year 2019 VW Atlas and 2020 Passat vehicles recalled

Volkswagen Group of America is recalling three model year 2019 Atlas and 2020 Passat vehicles.

An incorrect driver and/or front passenger side impact air bag may have been installed.

An incorrect side airbag may not deploy as intended in a side impact crash, increasing the risk of injury.

What to do

Volkswagen will notify owners, and dealers will inspect and replace the side air bags as necessary free of charge.

The recall is expected to begin May 19, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.

Volkswagen Group of America is recalling three model year 2019 Atlas and 2020 Passat vehicles.An incorrect driver and/or front passenger side impact ai...

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EU charges German automakers with colluding to restrict development of clean emissions tech

The European Commission has accused BMW, Daimler, and Volkswagen of breaking antitrust rules by working together to delay the introduction of clean emissions technology.

In “statements of objections” sent to the companies, the Commission said it believes the companies did in fact violate antitrust rules when they colluded during technical meetings that took place between 2006 and 2014.

Specifically, the Commission has accused BMW, Daimler, and VW of coordinating their AdBlue dosing strategies and delaying the use of Otto Particle Filters, which reduce particulate emissions from the exhaust of petrol passenger cars.

“In the Commission's preliminary view, BMW, Daimler and VW coordinated their AdBlue dosing strategies, AdBlue tank size and refill ranges between 2006 and 2014 with the common understanding that they thereby limited AdBlue-consumption and exhaust gas cleaning effectiveness,” the Commission said in a press release.

By restricting competition on the development of emissions-reducing technology, the Commission says the companies denied consumers the opportunity to purchase cars that produced fewer emissions, “despite the technology being available to the manufacturers.”

The statements of objections come almost two years after the EU carried out inspections at the German carmakers’ premises.

Companies could face hefty fines

BMW, Daimler, and VW now have an opportunity to appeal the EU’s suspicions in writing and request an oral hearing.

“If, after the parties have exercised their rights of defence, the Commission concludes that there is sufficient evidence of an infringement, it can adopt a decision prohibiting the conduct and imposing a fine of up to 10% of a company's annual worldwide turnover,” the EU said.

The accusations come less than a month after the SEC charged Volkswagen and its former CEO Martin Winterkorn with defrauding U.S. investors by deliberately concealing its emissions scheme, known as “Dieselgate,” while selling billions in bonds.

The European Commission has accused BMW, Daimler, and Volkswagen of breaking antitrust rules by working together to delay the introduction of clean emissio...

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Volkswagen recalls Golf Sportwagens, Jettas, Golfs and Tiguans

Volkswagen Group of America is recalling 56,173 model year 2017-2019 Golf Sportwagens, model year 2019 Jettas, model year 2015-2019 Golfs, and model year 2018-2019 Tiguans.

The rear coil springs may prematurely fracture.

If this happens while the vehicle is being driven, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will replace the rear axle coil springs free of charge.

The recall is expected to begin April 19, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Volkswagen Group of America is recalling 56,173 model year 2017-2019 Golf Sportwagens, model year 2019 Jettas, model year 2015-2019 Golfs, and model year 2...

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Volkswagen recalls model year 2019 Jettas

Volkswagen Group of America is recalling four model year 2019 Jettas.

An incorrect driver front airbag may have been installed during a service/repair visit.

In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

What to do

Volkswagen will notify owners, and dealers will replace the driver front airbag with the correct part free of charge.

The recall is expected to begin April 19, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

Volkswagen Group of America is recalling four model year 2019 Jettas.An incorrect driver front airbag may have been installed during a service/repair v...

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Volkswagen recalls various vehicles with driver's front airbag inflator issue

Volkswagen Group of America is recalling 119,394 model year 2015 Passats, model year 2015-2016 Eos vehicles, model year 2015-2017 CCs, model year 2016-2017 TT Roadsters and TT Coupes, model year 2017 Audi R8 Coupes & R8 Spyders.

In the event of a crash necessitating deployment of the driver's front airbag, the inflator could explode with metal fragments striking the vehicle occupants potentially causing serious injury or death.

What to do

Volkswagen will notify owners, and dealers will replace the driver's front airbag inflator free of charge.

The recall is expected to begin in March 2019.

Volkswagen owners may contact Volkswagen customer service at (800) 893-5298; Audi owners may contact Audi at (800) 253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Volkswagen Group of America is recalling 119,394 model year 2015 Passats, model year 2015-2016 Eos vehicles, model year 2015-2017 CCs, model year 2016-2017...

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Volkswagen recalls Atlas, Golf SportWagen and Jetta vehicles

Volkswagen Group of America is recalling 6,322 model year 2018-2019 Atlas, model year 2015 Golf SportWagen, and model year 2019 Jetta vehicles.

The rear coil springs may prematurely fracture.

If a coil spring fractures while the vehicle is being driven, a rear tire could be damaged causing a loss of vehicle control, increasing the risk of a crash.

What to do

Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge.

The recall began January 31, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Volkswagen Group of America is recalling 6,322 model year 2018-2019 Atlas, model year 2015 Golf SportWagen, and model year 2019 Jetta vehicles.The rear...

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Audi officials indicted for diesel cheating scandal

A federal grand jury in Detroit indicted four former German Audi officials on Thursday over the diesel emissions scandal, court documents reveal.

The executives -- Richard Bauder, Axel Eiser, Stefan Knirsch, and Carsten Nagel -- were charged with multiple counts of violating the Clean Air Act, conspiracy to defraud the United States, and wire fraud. If convicted, each charge carries up to 20 years in prison.

None of the four men are currently in United States custody. Reuters reports that they are believed to be in Germany and do not yet appear to have American attorneys on the case.

During their employment, the four allegedly helped design and test “defeat devices” for Audi cars that were used to help the brand cheat Environmental Protection Agency (EPA) emissions tests, the criminal cases alleges.

The Audi officials are just the latest to face criminal charges over their parent company Volkswagen’s emissions cheating scandal, in which Volkswagen admitting to rigging the engines on their “clean diesel” cars.

Volkswagen and Audi agreed to stop selling cars with diesel engines after getting caught in 2015. The diesel engines emitted as much 40 times the legally allowable limit of smog when they were on the road from 2008 through 2015.

A federal grand jury in Detroit indicted four former German Audi officials on Thursday over the diesel emissions scandal, court documents reveal.The ex...

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Volkswagen recalls model year 2018 Volkswagen Golf R vehicles

Volkswagen Group of America is recalling 516 model year 2018 Volkswagen Golf R vehicles.

The fuel hose quick connector may detach from the fuel supply line in the engine bay, resulting in a fuel leak.

A fuel leak in the engine compartment can increase the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will secure the fuel line connection, as necessary, free of charge.

The recall was expected to begin December 20, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Bi.

Volkswagen Group of America is recalling 516 model year 2018 Volkswagen Golf R vehicles.The fuel hose quick connector may detach from the fuel supply l...

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Model year 2018 Volkswagen e-Golfs, Golf Rs, and Audi A3 Sedans and RS3s recalled

Volkswagen Group of America is recalling 169 model year 2018 Volkswagen e-Golfs and Golf Rs, and Audi A3 Sedans and RS3s.

The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

In the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

What to do

Volkswagen and Audi will notify owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge.

The recall is expected to begin January 11, 2019.

Owners may contact Volkswagen customer service at (800) 893-5298 or Audi customer service at (800) 253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Volkswagen Group of America is recalling 169 model year 2018 Volkswagen e-Golfs and Golf Rs, and Audi A3 Sedans and RS3s.The rear seat frame head restr...

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Volkswagen recalls Atlas, Tiguan and Jetta vehicles

Volkswagen Group of America is recalling 73,545 model year 2018-2019 Volkswagen Atlas and Tiguan and model year 2019 Volkswagen Jetta vehicles that do not have keyless entry.

The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open.

If the driver is not notified by an audible sound that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

What to do

Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge.

The recall is expected to begin January 18, 2019.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Volkswagen Group of America is recalling 73,545 model year 2018-2019 Volkswagen Atlas and Tiguan and model year 2019 Volkswagen Jetta vehicles that do not...

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Volkswagen recalls model year 2019 Jettas

Volkswagen Group of America is recalling 28 model year2019 Volkswagen Jettas equipped with LED headlights.

The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark.

A reduction in the driver's visibility can increase the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge.

The recall is expected to begin November 25, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

Volkswagen Group of America is recalling 28 model year2019 Volkswagen Jettas equipped with LED headlights.The passenger side headlight may be incorrect...

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Audi to pay $926 million for its role in emissions cheating scandal

Volkswagen’s subsidiary Audi has been hit with a fine of nearly $930 million over its role in the diesel emissions cheating scandal that first began unfolding three years ago.

In a statement on Tuesday, the automaker said it accepted the fine and does not plan to appeal.

“Audi AG has accepted the fine” imposed by German prosecutors for “deviations from regulatory requirements in certain V6 and V8 diesel aggregates (motors) and diesel vehicles,” the company said in a statement.

Audi said, "the fine will directly affect Volkswagen AG's financial earnings and, as a negative special item, reduce the group earnings for fiscal year 2018 accordingly."

Billions in fines

The diesel emissions scandal first broke in 2015, when VW admitted that it had installed “defeat devices” in 11 million diesel-powered cars worldwide. The software enabled the cars to pass emissions tests even though they emitted up to 40 times the legal amount of pollution the rest of the time.

The fine levied against Audi is just the latest consequence of the scandal. Volkswagen has already shelled out billions of dollars in fines for its participation in the scandal, and in June, Audi CEO Rupert Stadler was arrested for his connection with the scandal.

Prosecutors said the latest probe concerned V6 and V8 diesel engines manufactured by Audi and installed in Audi, Volkswagen, and Porsche brands, as well as Audi vehicles equipped with EA 189 and EA 288 engines made by Volkswagen.

By agreeing to pay the latest fine, Audi is helping to bring its parent company Volkswagen “one step closer to putting its ongoing diesel emissions scandal behind it,” CNBC said.

Volkswagen’s subsidiary Audi has been hit with a fine of nearly $930 million over its role in the diesel emissions cheating scandal that first began unfold...

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Former Volkswagen boss slow to address emissions cheating scandal, judge says

According to the judge of the damages case brought by investors against Volkswagen, former CEO Martin Winterkorn was slow to address the company’s emissions cheating scandal.

Investors are looking for 9.2 billion euros ($10.6 billion) in damages from the suit to make up for the share prices they lost when the scandal became public. The final outcome of the suit will come down to who was privy to information -- and when.

The scandal broke on September 18, 2015 when the Environmental Protection Agency (EPA) issued a notice of violation. The investors are accusing Volkswagen of not disclosing this information with them -- specifically how much money was involved.

Now, Judge Christian Jaede reported that Winterkorn was certainly aware of the breadth of the scandal. According to Jaede, Volkswagen was on the verge of getting banned by United States regulators because of high pollution levels. Following a meeting with VW higher-ups that took place two months prior, Winterkorn dragged his feet on the issue.

“Anyone acting in good faith would have followed up on this information,” Jaede said. “This appears not to have happened.”

Winterkorn resigned just days after the scandal broke, though he did say he was unaware of the scandal until Volkswagen officially announced it.

Push for the truth

In September 2015, Volkswagen admitted to equipping over 11 million of its diesel vehicles with illegal software to cheat the U.S. emissions tests. The scandal has not only cost the company billions of dollars, but it has also led to the indictment of several top executives.

In January 2017, Volkswagen settled U.S. Justice Department criminal and civil charges, shelling out $4.3 billion. The company agreed to plead guilty to three criminal felony charges and pay a $2.8 billion criminal penalty. It also paid $1.5 billion in separate civil resolutions.

All of these penalties are on top of the $15 billion VW agreed to pay owners of Volkswagens, Audis, and Porsches equipped with 2.0-liter TD Clean Diesel engines, and the $1 billion it has agreed to pay consumers with 3.0-liter diesels.

Volkswagen was charged with -- and plead guilty to:

  • Participating in a conspiracy to defraud the United States and VW’s U.S. customers;

  • Violating the Clean Air Act by lying and misleading the EPA and U.S. customers about whether its cars complied with U.S. emissions standards;

  • Using cheating software to circumvent the U.S. testing process; and

  • Concealing material facts about its cheating from U.S. regulators.

However, the scandal leaked into 2018 when Audi CEO Rupert Stadler was arrested over “concerns over potential evidence tampering” in the diesel-emissions cheating case. Stadler’s home was raided by authorities one week before the arrest, and he was immediately named a suspect in the investigation.

Just last month, an independent compliance auditor complained he wasn’t getting enough information out of VW. Larry Thompson, who was appointed by the U.S. Justice Department to monitor Volkswagen’s efforts to comply with the settlement charges, said that the company was relying too heavily on privacy and attorney/client privilege to withhold any information.

According to the judge of the damages case brought by investors against Volkswagen, former boss Martin Winterkorn was slow to address the company’s emissio...

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Model year 2018 Volkswagen Atlas vehicles recalled

Volkswagen Group of America is recalling 9,685 model year 2018 Atlas vehicles.

The air conditioning system drain tube may have been twisted during production, causing water to drain into the airbag control module.

The wet air bag control module may result in an unintentional deployment of the airbags, increasing the risk of injury or crash.

What to do

Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge.

Some affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles.

The recall is expected to begin October 14, 2018.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 87F9.

Volkswagen Group of America is recalling 9,685 model year 2018 Atlas vehicles.The air conditioning system drain tube may have been twisted during produ...

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Model year 2018 Volkswagen Tiguans recalled

Volkswagen Group of America is recalling 45,457 model year 2018 Volkswagen Tiguans.

The LED module for the panoramic sunroof ambient light bar may short circuit, posing a fire risk.

What to do

Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature.

The recall began July 24, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.

Volkswagen Group of America is recalling 45,457 model year 2018 Volkswagen Tiguans.The LED module for the panoramic sunroof ambient light bar may short...

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Volkswagen recalls Atlas and Tiguan vehicles

Volkswagen Group of America is recalling 821 model year 2018 Volkswagen Atlas and Tiguan vehicles.

The passenger front airbag may tear or not properly unfold during deployment in the event of a crash, increasing the risk of injury.

What to do

Volkswagen will notify owners, and dealers will replace the passenger front airbag, free of charge.

The recall is expected to begin August 3, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

Volkswagen Group of America is recalling 821 model year 2018 Volkswagen Atlas and Tiguan vehicles.The passenger front airbag may tear or not properly u...

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Model year 2003 Volkswagens with airbag inflator issue recalled

Volkswagen Group of America is recalling 2,564 model year 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles.

Upon deployment of the driver's front airbag, excessive internal pressure may cause the inflator to explode with metal fragments striking the driver or other occupants, resulting in serious injury or death.

What to do

Volkswagen will notify owners, and dealers will replace the driver's front airbag inflator, free of charge.

The recall is expected to begin August 12, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

Volkswagen Group of America is recalling 2,564 model year 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan C...

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Volkswagen recalls various VW and Audi vehicles with braking issue

Volkswagen Group of America is recalling 10,206 model year 2018 VW Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen & GTI. and Audi Q5 & SQ5 vehicles.

The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

A reduction of braking performance can increase the risk of a crash.

Owners are advised not to drive their vehicles until the brake system has been checked.

What to do

Volkswagen and Audi will notify their owners.

Audi dealers will bleed the rear brakes. Volkswagen dealers will inspect the brake system and as necessary, bleed the front brakes (Atlas models only) or bleed the rear brakes (all other Volkswagen models).

The recall is expected to begin before July 31, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.

Volkswagen Group of America is recalling 10,206 model year 2018 VW Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen & GTI. and Audi Q5 & SQ...

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Audi CEO arrested in diesel emissions cheating investigation

Rupert Stadler, the CEO of Volkswagen’s Audi division, was arrested on Monday over “concerns over potential evidence tampering” in the probe of Volkswagen’s diesel-emissions cheating case.

The arrest comes one week after the executive’s home was raided by authorities, who afterwards named him a suspect in their investigation into fraud and falsifying public documents in relation to the “dieselgate” scandal.

Last week, Volkswagen also agreed to pay a fine of about $1.16 billion for failing to properly supervise the staff members who came up with the software used to cheat emissions tests.

Stadler’s is the highest-profile arrest in the ongoing investigation into Volkswagen’s manipulation of emissions controls, which first came to light in 2015.

“Munich prosecutors said in a statement Monday that Rupert Stadler, who has worked for Audi parent company Volkswagen since 1990, had been detained because of concerns over potential evidence tampering,” CNN Money reports.

Ongoing case

Volkswagen admitted in September 2015 to equipping over 11 million of its diesel cars with illegal software to cheat U.S. emissions tests. The scandal has cost the company billions of dollars and has led to the indictment of several top executives.

"As part of an investigation into diesel affairs and Audi engines, the Munich prosecutor's office executed an arrest warrant against Mr Professor Rupert Stadler on June 18, 2018," the Munich prosecutor's office said in a statement.

Prosecutors in Munich have ordered that Stadler be detained to prevent him from fleeing, influencing witnesses, or in any way obstructing the investigation.

A VW spokesperson confirmed to CNN Money that Stadler had been arrested but declined to comment on the investigation. He said the automaker’s board would discuss it later Monday.

"The principle of the presumption of innocence continues to apply to Mr. Stadler," the spokesperson said in a statement.

Rupert Stadler, the CEO of Volkswagen’s Audi division, was arrested on Monday over “concerns over potential evidence tampering” in the probe of Volkswagen’...

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Model year 2018 Volkswagen Atlas vehicles recalled

Volkswagen Group of America is recalling 54,537 model year 2018 Volkswagen Atlas vehicles.

The owner's manuals provided with the recalled vehicles do not inform customers about the child restraint size limitation/restrictions for the second row center seating position.

As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.

A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.

What to do

Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge.

The automaker will also provide an owner's manual supplement addressing child safety and child restraints.

The recall is expected to begin August 3, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.

Volkswagen Group of America is recalling 54,537 model year 2018 Volkswagen Atlas vehicles.The owner's manuals provided with the recalled vehicles do no...

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Volkswagen recalls various vehicles with possible regulatory issues

Volkswagen Group of America is recalling 252 model year 2012-2016 Eos vehicles, model year 2012 Passats, model year 2012-2016 CCs, model year 2015 e-Golfs, model year 2011-2015 Touaregs, model year 2012-2015 Tiguans, model year 2011-2016 Golfs and model year 2011-2013 GTIs.

Modifications made while the vehicles were in an internal evaluation period may cause them to not comply with all of the applicable regulatory requirements. This could increase the risk of a crash, fire, or injury.

What to do

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant, or will repurchase them if necessary, free of charge.

The recall is expected to begin July 13, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America is recalling 252 model year 2012-2016 Eos vehicles, model year 2012 Passats, model year 2012-2016 CCs, model year 2015 e-Golfs,...

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Model year 2018 Volkswagen Tiguan long wheel base vehicles recalled

Volkswagen Group of America is recalling 360 model year 2018 Volkswagen Tiguan long wheel base (LWB) vehicles.

The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

What to do

Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint, free of charge.

Owners are advised not to drive their vehicle until the recall repair has been performed.

The recall began May 30, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4.

Volkswagen Group of America is recalling 360 model year 2018 Volkswagen Tiguan long wheel base (LWB) vehicles.The nut that holds the lower ball joint o...

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Volkswagen says it will stop funding experiments on animals

Volkswagen has vowed to stop funding experiments that test the effects of diesel exhaust on animals, the New York Times reports.

The pledge follows the company’s emissions cheating scandal and pressure from animal rights groups. In January, it was revealed that the company funded a study that put 10 monkeys inside airtight chambers and exposed them to fumes from a diesel VW Beetle and an old pickup truck for four hours.

The company’s pledge to stop financially supporting animal testing came in a letter to the German branch of People for the Ethical Treatment of Animals (PETA). PETA says the automaker promised it won’t conduct experiments on animals unless it is required by law.

PETA praised the move

In the letter, Herbert Diess, Volkswagen’s chief executive, said that the company’s decision to conduct experiments on primates was ethically questionable. However, he maintained that the tests did not violate any U.S. laws.

“Research projects and studies must always be balanced with consideration of ethical and moral questions,” Diess wrote. “Volkswagen explicitly distances itself from all forms of animal abuse. In the future, we will rule out all testing on animals, as long as there are no pressing — such as legal — reasons that would make this necessary.”

PETA said Volkswagen “did the right thing” by vowing to stop conducting tests on animals.

“PETA is calling on other carmakers that still test on animals to follow suit and embrace modern and humane, animal-free research methods instead,” said Kathy Guillermo, a senior vice president for PETA.

Recovering from emissions-cheating scandal

The German automaker’s pledge to stop funding animal testing is its latest effort to recover from the emissions-cheating scandal, which became public nearly three years ago.

At that time, the Environmental Protection Agency (EPA) reported that about a half million Volkswagens equipped with diesel engines had been found with on-board software to defeat pollution controls.

The scandal resulted in tens of billions of dollars in settlements and fines, as well as the imprisonment of former top company executives. Volkswagen is also facing a lawsuit filed by shareholders that could add billions to the company’s costs.

Volkswagen has vowed to stop funding experiments that test the effects of diesel exhaust on animals, the New York Times reports.The pledge follows the...

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Volkswagen recalls Atlas vehicles

Volkswagen Group of America is recalling 278 Volkswagen Atlas vehicles.

The fuel tank may leak fuel due to a manufacturing error. A fuel leak in the presence of an ignition source can increase the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge.

The recall is expected to begin June 15, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW.

Volkswagen Group of America is recalling 278 Volkswagen Atlas vehicles.The fuel tank may leak fuel due to a manufacturing error. A fuel leak in the pre...

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Volkswagen recalls Tiguan long wheelbase vehicles

Volkswagen Group of America is recalling more than 7,000 model year 2018 Tiguan long wheelbase (LWB) vehicles.

A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process, causing a loss of vehicle control and increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge.

The recall is expected to begin June 25, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

Volkswagen Group of America is recalling more than 7,000 model year 2018 Tiguan long wheelbase (LWB) vehicles.A lower loop of a rear shock absorber may...

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Former top VW executives indicted in diesel scandal

A federal grand jury has indicted former Volkswagen CEO Martin Winterkorn, and five other former VW executives, on charges related to the carmaker's diesel emissions cheating scandal.

The criminal charges include conspiracy and wire fraud relating to VW's installation of software in its diesel powered cars that reduced emissions to acceptable levels only when it detected the car was being tested. The rest of the time, the emissions were found to be up to 40 times the legal limit.

The indictment was handed down by a federal grand jury sitting in the Eastern District of Michigan. It accuses Winterkorn and other senior executives with trying to defraud the United States, defraud VW’s U.S. customers, and violate the Clean Air Act by making false claims to regulators and the public about the company's “clean diesel” vehicles.

Pay a heavy price

“If you try to deceive the United States, then you will pay a heavy price,” said Attorney General Jeff Sessions. He notes the indictment is especially serious because it charges that Volkswagen's plan to mislead regulators and consumers went all the way to the top.

“These are serious allegations, and we will prosecute this case to the fullest extent of the law,” Sessions said.

The scandal became public nearly three years ago when the Environmental Protection Agency (EPA) reported that about a half million Volkswagens equipped with diesel engines had been found with on-board software to defeat pollution controls. Those controls reduced the amount of emissions but significantly reduced performance and fuel efficiency.

At the time, VW was competing with hybrid models by claiming its TDI engines were nearly as fuel efficient and environmentally friendly as hybrids.

The scandal deepened weeks later after the EPA said the defeat software was present on a much wider range of Volkswagen and Audi vehicles.

Costly for Volkswagen

The scandal proved costly for Volkswagen, which suspended sales of all diesel vehicles in the U.S., paid multi-million dollar fines to regulators, bought back millions of affected cars, and faced lawsuits from angry dealers and consumers.

It also led to a change in the company's business plan. In June 2016, Volkswagen announced a major commitment to producing electric cars by promising to introduce 30 electric models by 2025 as it phases out diesel vehicles altogether.

In March 2017, Volkswagen – as a corporation – pleaded guilty to criminal charges that it deceived U.S. and state regulators by installing so-called defeat devices in diesel vehicles emissions control systems that were designed to cheat emissions tests.

In a statement to the media, Volkswagen said it continues to cooperate with investigators but declined to comment on the individual indictments.

A federal grand jury has indicted former Volkswagen CEO Martin Winterkorn, and five other former VW executives, on charges related to the carmaker's diesel...

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Volkswagen recalls model year 2006-2007 Volkswagen Passat sedans and wagons

Volkswagen Group of America is recalling 71,335 model year 2006-2007 Volkswagen Passat sedans and wagons.

Upon deployment of the driver side front airbag, excessive internal pressure may cause the inflator to explode.

Metal fragments striking the driver or other occupants could result in serious injury or death.

What to do

Volkswagen will notify owners, and dealers will replace the front driver side airbag inflator with an alternate inflator, free of charge.

The recall was expected to begin April 30, 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q8.

Volkswagen Group of America is recalling 71,335 model year 2006-2007 Volkswagen Passat sedans and wagons.Upon deployment of the driver side front airba...

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Model year 2018 Tiguan long wheel base vehicles recalled

Volkswagen Group of America is recalling four model year 2018 Tiguan long wheel base (LWB) vehicles.

The engine support bolts on these vehicles may not have been tightened properly.

If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge.

The recall is expected to begin in March 2018.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.

Volkswagen Group of America is recalling four model year 2018 Tiguan long wheel base (LWB) vehicles.The engine support bolts on these vehicles may not...

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Volkswagen recalls Volkswagen CC, Passat and Passat Wagon vehicles

Volkswagen Group of America is recalling 280,915 model year 2009-2016 Volkswagen CCs, and model year 2006-2010 Passats and Passat Wagons.

Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail causing the engine to stall, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed on October 13, 2017. Owners will receive a second notice when remedy parts become available.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Volkswagen Group of America is recalling 280,915 model year 2009-2016 Volkswagen CCs, and model year 2006-2010 Passats and Passat Wagons.Interruption o...

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VW case concludes, Fiat Chrysler may be next

Like a day in traffic court, one case is disposed of while others wait their turn. In this case, it's Volkswagen that has been fined and sent on its way while courtroom hangers-on wait to see what happens to the next potential defendant, Fiat Chrysler.

Federal Judge Charles Breyer in San Francisco yesterday signed off on the settlement with Volkswagen that will start the formal claims process for owners of Volkswagen, Audi, and Porsche 3.0-liter TDI diesel cars, the last chapter in the VW dirty diesel thriller.

Up next on the docket may be a suit against FCA NV -- a/k/a Chrysler -- said to be in settlement talks with prosecutors over alleged violations of U.S. clean-air rules by its diesel-powered cars and trucks.

The government is said to be ready to file suit against Fiat Chrysler as early as this week if the settlement talks fail. The allegation is that FCA used illegal software to disable pollution controls when the vehicles are undergoing emission tests. That's what Volkswagen did, but FCA is adamant that its software did not do anything illegal.

However, sources close to the case say FCA hasn't been able to explain just exactly what the software does, according to an Automotive News report.

VW case wrapped up

Breyer's action yesterday wraps up the last piece of federal litigation against Volkswagen. Earlier decisions settled allegations involving 2.0-liter TDI engines and yesterday's closed the book on 3.0-liter models.

“Under the Commission’s 2.0 liter and 3.0 liter settlements, Volkswagen will offer consumers over $11 billion in compensation,” Maureen K. Ohlhausen, FTC’s Acting Chairman, said. “We are confident that these orders will fully reimburse injured consumers, while sending a strong message to others that deceptive conduct does not pay.”

As the Federal Trade Commission (FTC) first announced in February, consumers who bought 3.0 liter vehicles will receive up to $1.2 billion in compensation for Volkswagen’s allegedly misleading “clean diesel” claims, added to the more than $10 billion redress fund already created for 2.0 liter consumers.

In all, consumers who bought affected “clean diesel” vehicles will receive up to $11.5 billion, and the court may hold Volkswagen in contempt if it makes deceptive environmental claims in the future.

Consumers can determine if they are eligible for compensation, and if so for how much, at VWCourtSettlement.com and AudiCourtSettlement.com. They can also use these websites to submit claims, make appointments, and receive updates.

Like a day in traffic court, one case is disposed of while others wait their turn. In this case, it's Volkswagen that has been fined and sent on its way wh...

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Volkswagen to pay $157 million to 10 states to settle dirty diesel claims

Volkswagen will pay $157 million to 10 states that sued the company for its secret use of unlawful "defeat device" software to enable their diesel-powered cars to pass emissions inspections.

It's the first time the states have won environmental penalties against an automaker on their own. Previously, such cases were handled soley by the federal government.

“Volkswagen, Audi and Porsche tried to pull off an extraordinarily cynical corporate fraud – deceiving hundreds of thousands of consumers, pumping thousands of tons of harmful pollution into our air, and flouting New York and federal environmental laws designed to protect public health,” said New York Attorney General Eric T. Schneiderman. “This went on for nearly a decade, for no other reason than their bottom line, so the companies could avoid the expense of engineering cars that would actually meet our environmental standards."

"Adding insult to injury, they marketed these dirty vehicles as environmentally-friendly and technologically-advanced – not only deceiving consumers and harming our environment, but also undercutting the sales of their law-abiding competitors,” Schneiderman said.

States follow California

The lawsuits that led to the settlement were filed last summer by New York and Massachusetts. All of the states joining in the action have adopted California's stringent vehicle emission standards. The other states are Connecticut, Delaware, Maine, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington.

Schneiderman said that setting the precedent of states enforcing emission laws is important because of President Trump's vow to defund federal environmental enforcement, leaving states like New York and California as the first line of defense in environmental matters.

"New York will continue to enforce the tough auto emission and greenhouse gas standards established by California, and intends to oppose any effort by the federal government to roll back EPA emission standards currently in place," a statement from Schneiderman's office said.

Electric cars

As part of today’s settlement, Volkswagen has agreed to substantially increase its commitment to New York’s emerging electric car market. The agreement requires Volkswagen to – by 2020 – at least triple the number of electric car models its Volkswagen, Porsche, and Audi brands offer to New Yorkers from one model to three, including two electric SUVs.   

“Volkswagen was caught – and today’s settlement means we’ve now held them to full account,” Schneiderman continued. “No company – however large or powerful – is above the law in New York.  As we’ve made clear, if the federal government fails to do its job, I will continue to enforce our state’s environmental laws and hold accountable anyone who violates them – to ensure New Yorkers’ public health and environment are protected.”

Volkswagen will pay $157 million to 10 states that sued the company for its secret use of unlawful "defeat device" software to enable their diesel-powered...

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Judge refuses to release jailed Volkswagen executive

Volkswagen has paid billions of dollars in fines, penalties, and buyback costs related to its "dirty diesel" scandal. But that's not much help to Oliver Schmidt, a VW engineer who at one time headed the automaker's emissions compliance department.

Schmidt, 48, has been in jail in Detroit awaiting trial on 11 felony counts, and a federal judge Thursday refused to release him on bond, saying he presented an extreme flight risk. Schmidt was arrested at Miami International Airport Jan. 7 as he attempted to fly home to Germany after a family vacation. He faces up to 169 years in prison if convicted. 

Other VW executives have been warned to stay in Germany, where they are safe from arrest and extradition, at least for now, since Germany rarely extradites its citizens to foreign countries.

Schmidt was allegedly the author of a damning memo written in April 2014 when researchers at West Virginia University discovered that VW diesels exceeded federal standards and used a software program to reduce emissions when a car was being tested, Automotive News reported.

 “It should first be decided whether we are honest. If we are not honest, everything stays as it is,” Schmidt allegedly wrote to a colleague.

Schmidt is only the second VW employee to feel the brunt of the scandal. James Liang, a Volkswagen engineer based in California, entered a guilty plea last September to conspiring to defraud regulators. He has been cooperating with investigators and is scheduled to be sentenced in May.

Volkswagen has agreed to pay $4.3 billion in fines to various U.S. agencies as well as conducting a recall and buyback program that is expected to push the total cost in the U.S. and Canada beyond $23 billion.

Volkswagen has paid billions of dollars in fines, penalties, and buyback costs related to its "dirty diesel" scandal. But that's not much help to Oliver Sc...

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Volkswagen inches towards final settlement of 3.0-liter diesel case

Volkswagen moved closer to putting the "dirty diesel" scandal behind it this week as U.S. District Court Judge Charles Breyer gave preliminary approval to a plan under which VW would pay about $1.2 billion to fix or buy back about 80,000 3.0-liter diesel vehicles.

That amount could increase to $4 billion if the Environmental Protection Agency and other regulators don't approve of VW's proposed fixes to all of the 3.0-liter Audi, Porsche, and Volkswagen models.

“We are pleased the Court has granted preliminary approval, which brings us another step closer to achieving the settlements’ goals: providing consumers fair value for their vehicles, while repairing or removing illegally polluting vehicles from the road," said Elizabeth Cabraser, lead counsel for the consumer plaintiffs.

"We have heard from many owners and lessees who are eager to take advantage of the settlement, and we look forward to finalizing this agreement so these benefits can quickly begin reaching both consumers and the environment," Cabraser said in an email to ConsumerAffairs.

Generations One and Two

Assuming Breyer grants final approval to the plan in May, consumers’ options and compensation will depend on whether their vehicles are classified as Generation One or Generation Two. The engine designs for each generation are different, with different prospects for emissions compliance.

The cash payments in addition to these options are only available to those who participate in the class action settlement, which covers approximately 75,000 3.0-liter TDI vehicles.

Generation One (Model Years 2009-2012): These vehicles – like 2.0-liter vehicles – cannot be repaired to be compliant with their originally certified emissions standards. Therefore, owners will have the option of a buyback, trade-in, or an EPA- and CARB-approved emissions modification plus substantial cash compensation ranging from $7,755 to $13,880. Lessees will also be eligible to have their lease terminated and receive cash compensation.

Generation Two (Model Years 2013-2016): Government regulators believe these newer vehicles can be repaired to comply with the nitrogen oxide (NOx_ emissions standards to which they were originally certified. If this is achieved and approved by the EPA and CARB, Generation Two owners will receive this repair plus substantial cash compensation ranging from $7,039 to $16,114. Lessees are also eligible for this repair plus cash payment. Consumers may choose to receive half this payment upfront, before any repair is approved, and the other half upon repair completion.

If the EPA and CARB do not approve an emissions compliant repair by deadlines set out in the class settlement agreement, a process will follow in which Class Counsel can ask the Court to order a buyback, or other remedies if the repair results in reduced performance as detailed in the settlement agreement.

What to do

Affected consumers do not need to take any action at this time. When and if the Court grants final approval, the claims process will open to eligible owners, lessees, and post-September 18, 2015 sellers without delay from any appeals, and payments will commence shortly after. The ultimate deadline to file a claim will be December 31, 2019.

For purposes of calculating buyback payments, under the settlement, vehicle value remains frozen as of September 18, 2015 (the date the emissions allegations became public), meaning its value generally will not depreciate while consumers go through the claims process.

The settlements are subject to Court approval. If preliminary approval is granted after a hearing currently scheduled for February 14, 2017, class members will receive more information about the terms of the settlement.

At that time, consumers can also visit www.VWCourtSettlement.com to enter their vehicle’s VIN to learn if they have an eligible vehicle and see their range of compensation. Additional information can also be found on the Court’s website.

Volkswagen moved closer to putting the "dirty diesel" scandal behind it this week as U.S. District Court Judge Charles Breyer gave preliminary approval to...

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Volkswagen agrees to buyback plan for 3.0-liter TDI diesels

Car sales may be slowing a little bit, but if so, you can't blame Volkswagen, which has been handing out cash to hundreds of thousands of "clean diesel" owners. The latest settlement, expected to total about $1 billion, will line the pockets of consumers who owned or leased a 3.0-liter TDI VW, Audi, or Porsche from certain model years. 

VW earlier agreed to pay nearly $20 billion to buy back cars and settle civil and criminal charges growing out of its use of deceptive software that allowed its TDI "clean diesel" cars to pass emissions tests, even though they spewed out as much as 40 times the legal limit of pollutants.

Most of the nearly 600,000 vehicles involved were equipped with 2.0-liter diesel engines. Today's settlement covers larger vehicles equpped with 3.0-liter engines, which were equipped with similar illegal devices.

3.0-liter settlement

Under today's settlement, VW will fully compensate consumers who purchased 3.0-liter TDI diesel vehicles through a combination of repairs, additional monetary compensation, and buybacks for certain models.  

Under the federal court order, owners of older vehicles (model years 2009-2012) will be able to sell their car back to Volkswagen at favorable prices and obtain full compensation for their losses.

Payments vary

Consumers are eligible to receive approximately $26,000 to $58,000 for a buyback, depending on the model, mileage, and trim of the car. These owners can also opt to keep their cars and receive an emissions modification that would improve their vehicle’s emissions, if a modification is approved by the Environmental Protection Agency and the California Air Resources Board. Consumers receiving an emissions modification will also receive monetary compensation.

For owners and lessees of newer vehicles (model years 2013-2016; see detailed fact sheet) Volkswagen is expected to obtain regulatory approval for an emissions repair that brings the cars into full compliance with originally certified emission standards and does not materially reduce the performance of the vehicle.

If Volkswagen obtains EPA and CARB approval within the timeframe in the FTC Order, consumers will receive this repair and additional monetary compensation ranging from approximately $8,500 to $17,600. This means consumers with newer vehicles will receive the car they thought they purchased – plus a substantial additional payment. If an emissions repair is not available under the timeframe in the FTC Order, then Volkswagen must offer to buy back those models and provide lease terminations.

Certain consumers who leased an affected vehicle are eligible for substantial compensation. Options for lessees vary based on make, model, model year, and the availability of approved emissions modifications or repairs. Certain owners who sold their TDI vehicles after the Volkswagen defeat device issue became public are also eligible for compensation.

This chart shows the range of approximate payments consumers would receive under the FTC Order.

The order will return more than a billion dollars to consumers, with the total amount depending on future events. If no emissions repair is approved, and if the company must therefore offer buybacks for all 3.0-liter TDI models, Volkswagen may have to pay as much as $4 billion.

Cash for Clunkers

Volkswagen's court-enforced largesse is being compared to the "cash for clunkers" program the federal government rolled out during the recession, hoping to spur sales and get high-polluting older cars off the road.

The federal program doled out about $3 billion. Depending on how many cars it buys back or repairs, VW could hand out as much as $10 billion to American consumers, not to mention the billions it has paid in federal and state fines.

While all of this is sort of bad news for Volkswagen, it's good news for the automobile industry, which has seen sales slowing slightly in recent months, and not quite as disastrous for VW as you might expect.

Experts quoted recently by Bloomberg say they expect Volkswagen and Audi sales to show an increase of about 20 percent for January, followed by Honda with four percent, while other major brands all see decreases.

It might seem surprising that Volkswagen owners would be sticking with the brand even after the diesel scandal. But VW has always enjoyed exceptional customer loyalty and TDI owners generally loved their cars, which were noted for their excellent fuel economy, spirited acceleration, and good handling. 

"I vowed never to buy another Volkswagen product after the diesel disaster," said one Southern California motorist who was refueling a Tiguan recently. "But after I drove a Honda and a Toyota, I headed over to the VW dealer and drove home in my third Jetta."

VW's various court settlements prohibit it and its dealers from encouraging consumers getting buybacks to buy another Volkswagen, but the German automaker still managed to dethrone Toyota as the world's largest-selling car manufacturer last year. 

Car sales may be slowing a little bit, but if so, you can't blame Volkswagen, which has been handing out cash to hundreds of thousands of "clean diesel" ow...

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VW reaches settlement for 3.0-liter TDI diesels

Volkswagen has encountered another hefty toll on the dirty diesel highway, agreeing to pay $1 billion to fix or buy back about 80,000 VW, Audi, and Porsche vehicles equipped with 3.0-liter TDI diesel engines.

The agreement settles suits brought by federal and California regulators. So far, VW has tossed about $17.5 billion into the coin basket and it still faces billions of dollars in fines and expenses as it tries to settle state and federal damage claims and criminal investigations.

Besides the buybacks, VW will help fund electric vehicle programs in California. Volkswagen's U.S. chief, Hinrick Woebcken, said it was "an important step forward in our efforts to make things right for our customers."

The latest settlement was announced Tuesday at a status conference by U.S. District Judge Charles Breyer in San Francisco. Breyer last year signed off on a $15 billion settlement under which VW buys back or tries to fix about 475,000 cars with 2.0-liter diesel engines.

“We are pleased to be moving forward on an agreement in principle to compensate consumers who purchased affected Volkswagen and Audi 3.0 liter vehicles and look forward to resolving the final details," said Federal Trade Commission Chairwoman Edith Ramirez in a prepared statement. "The FTC, with its partners, secured $10 billion in compensation for the vast majority of consumers harmed by Volkswagen’s deceptive advertising earlier this year, and today’s agreement will provide redress for a smaller but no less important group of consumers who were not part of the original settlement."

What to do

Details of the latest settlement have not yet been released. Owners of the affected vehicles should wait until the court approves a final settlement. Vehicle owners and lessees can also obtain information about their options at: www.VWCourtSettlement.com and www.AudiCourtSettlement.com.

“As reported today by Judge Breyer, we have reached an agreement-in-principle with Volkswagen on substantial aspects of relief for 3.0-liter TDI Generation 1 and Generation 2 class members, and are working to resolve remaining issues. We will have no further comment, as the Court has instructed the parties that its confidentiality order still applies,” said Elizabeth Cabraser, court-appointed Lead Counsel for the Plaintiffs’ Steering Committee in an emailed statement.

Earlier this week, VW agreed to pay about C$2.1 billion to buy back polluting VWs in Canada. VW said today that German regulators had approved the company's plan to fix VW, Audi, Skoda and Seat cars sold across the European Union, Automotive News reported.

In yet another development, Robert Bosch GmbH, the company that produced the software used in the polluting diesels, has reportedly agreed to pay more than $300 million to settle a class action lawsuit filed by U.S. diesel owners, according to a Reuters report. 

Volkswagen has encountered another hefty toll on the dirty diesel highway, agreeing to pay $1 billion to fix or buy back about 80,000 VW, Audi, and Porsche...

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VW reaches deal with Canadian diesel owners

U.S. consumers have expressed their fair share of outrage over Volkswagen’s emissions scandal. Since last September, when news first broke on the defeat devices, the company has faced a barrage of litigation from all sides.

In October, a court approved the company’s $15 billion settlement in the U.S. that covered consumers who bought or leased Volkswagen or Audi 2.0-liter TDI “clean diesel” cars. While the U.S. is obviously not the only country that Volkswagen must worry about when it comes to making reparations, the company made progress by recently reaching an agreement with our neighbors to the north.

Reuters reports that Volkswagen has agreed to a C$2.1 billion agreement with Canadian diesel owners. The deal, which was struck on Monday, will buy back approximately 105,000 polluting diesel vehicles in the country.

Additionally, Volkswagen will pay a C$15 million civil administrative monetary penalty connected to the buyback. Approval hearings for the full deal are scheduled to be held in two Canadian courts in March. Reports suggest that most owners of affected vehicles should receive anywhere from C$5,100 to C$5,950 in compensation on top of the estimated value of their vehicle if they choose to turn it in.

“Volkswagen’s primary goal has always been to ensure our Canadian customers are treated fairly, and we believe that this proposed resolution achieves this aim,” said Maria Strenstroem, CEO and President of Volkswagen Group Canada.

Volkswagen is expected to announce a deal in the near future that also addresses 80,000 polluting 3.0-liter vehicles in the U.S., with experts saying that the company may incur an additional $200 million in fines based on the estimated amount of diesel pollution. That’s a small drop in the bucket, though, considering that the company may face billions in fines going forward if it is found guilty in federal and state investigations. 

U.S. consumers have expressed their fair share of outrage over Volkswagen’s emissions scandal. Since last September, when news first broke on the defeat de...

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Court approves $15 billion VW diesel settlement

A federal court judge today approved the $15 billion settlement between Volkswagen and consumers who owned or leased a Volkswagen or Audi 2.0-liter TDI "clean diesel" car. It's the largest consumer class action settlement in U.S. history.

In most cases the owners of VW and Audi diesel cars fitted with illegal emissions defeat devices will receive between $12,500 and $44,000 each, depending on the model, year, mileage, and trim of the car, as well as where the owner lives.

The Federal Trade Commission today issued a new consumer blog post, VW Buybacks and Lease Terminations to Begin, which provides background information on the settlement order, along with detailed instructions for affected owners regarding how and where to file a claim, and the claim-processing timetable. It also tells consumers how and where they can pick up their buyback check, specifying that the checks do not have to be used to buy a new Volkswagen.

“The settlement in its current form is fair, adequate, and reasonable and is in the best interest of Class Members. Benefits under the Settlement shall immediately be made available to Class Members,” Judge Charles R. Breyer said.

The settlement offers eligible VW owners and lessees the option of a buyback, to have their car fixed, or the option to wait and see what each owner believes is best for their situation.

Starting today, Volkswagen will begin processing claims so that consumers can participate in the settlement program and receive compensation. The compensation is free of attorneys’ fees and taxes and also takes into account insurance paid for the affected vehicles.

Buybacks and lease terminations should begin in November. It's not yet known when or if federal and state agencies will approve a modification that brings the cars into compliance with emission standards. The settlement provides that if a modification is not approved by the court and environmental agencies after 12 months, VW must buy back the vehicles. 

Consumer options

“This settlement is all about giving the consumer options while ensuring Volkswagen does its part to remedy its harm to the environment as well as fairly compensate those impacted,” said Joe Rice, a South Carolina attorney who was one of the lawyers negotiating the settlement. “Speed was critical in developing these options. ... The faster we are able to help consumers get the assistance they need, the better job we have done on their behalf."

A resolution must still be reached for consumers who bought or leased a 3.0-liter diesel-powered VW, Audi, or Porsche. 

The total settlement is $14.7 billion dollars, with $10 billion allocated for consumers and $4.7 billion for environmental restitution.

More action needed

While applauding the settlement, some critics said more needs to be done.

“It is great news that VW diesel owners can now be reimbursed, and that Volkswagen must begin to repair the environmental damage their emissions deception caused," said Center for Auto Safety staff attorney Michael Brooks but he said criminal charges are needed to get industry's attention.

"Automakers will not change their illegal behavior unless the government pursues significant criminal penalties against executives who take or condone such actions.  We look forward to news of federal criminal charges against the VW executives who participated in this fraud on the American public,” Brooks said.

Safe Climate Campaign Director Dan Becker said the government "did a good job preventing further harm from VW’s diesel fraud."

"Most heavily polluting diesels will be removed from the road and cannot be resold unless fixed. Other automakers must learn from this scandal that they dare not disable pollution controls, lie to the government or fleece consumers. Those lessons will be reinforced when the government brings criminal charges against VW officals who perpetrated this fraud,” Becker said.

A federal court judge today approved the $15 billion settlement between Volkswagen and consumers who owned or leased a Volkswagen or Audi 2.0-liter TDI "cl...

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VW recalls Golf, Golf SportWagen, GTI, Audi A3 sedans and A3 Cabriolets

Volkswagen Group of America is recalling 110,042 model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles.

A problem with the suction pump inside the fuel tank may allow fuel to flow into the evaporative emissions (EVAP) system.

As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. Parts are not currently available. An interim notice will be sent to owners by early November and a second notice will be sent when parts are available.

Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.

Volkswagen Group of America is recalling 110,042 model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles.A...

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Volkswagen recalls Audi Q5s and Q7s

Volkswagen Group of America is recalling 143,214 model year 2009-2012 Audi Q5s, and 2007-2012 Audi Q7s equipped with gasoline engines.

The fuel cap flange on the affected vehicles may crack, allowing fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire.

What to do

Audi will notify owners, and dealers will clean the pump flange and install a butyl rubber band to protect the pump, free of charge. Parts are not currently available. Interim notices will sent in early November 2016. A second notice will be sent when parts are available.

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Volkswagen Group of America is recalling 143,214 model year 2009-2012 Audi Q5s, and 2007-2012 Audi Q7s equipped with gasoline engines.The fuel cap flan...

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U.S. weighs how big a fine Volkswagen can stand

The death penalty is rarely used these days because it is seen as inhumane and also because it shuts down any opportunity for rehabilitation, which is supposed to be the goal of the criminal justice system.

The U.S. Justice Department is now wrestling with a similar dilemma in the case of Volkswagen AG, caught cheating on the emissions produced by its "clean" TDI diesels.

VW has already agreed to pay more than $16 billion in civil penalties but still faces criminal charges that could be so severe they would put the company out of business. In a Bloomberg report, U.S. Justice Department officials are said to be considering taking the automakers' survival into consideration when settling on a recommended penalty.

It's not just Volkswagen that is in trouble. Deutsche Bank is also negotating to settle charges growing out of its mortgage securities business. Together the two companies account for more than 320,000 German jobs. Putting them both out of business would be harmful to U.S.-German relations and would affect thousands of American jobs as well.

No one is speaking on the record, but it is known that the Justice Department is hoping to settle the matter by January 2017. Assuming VW's business holds up over the next few months, it's possible it could be hit with a whopping fine and survive the blow. The company currently has about $32 billion in net liquidity, according to Bloomberg

Audi feeling the heat

While VW waits for the Justice Department's hammer to fall, it's also facing the specter that the fall-out from the diesel scandal is beginning to affect Audi, VW's cash cow.

Audi's development chief, Stefan Knirsch, resigned earlier this week after an investigation found he knew about the emissions deception when he took the job. 

Audi has been largely spared so far, and its sales remain robust in the United States and elsewhere. However, critics are raising questions about the luxury brand's potential role in the scandal. It is usually seen as playing an important role in developing technology that filters down to VW's mass-market brands, and the last two VW CEOs -- Martin Winterkorn and Ferdinand Piech -- both ran Audi before taking over the parent company.

German newspaper reports last week said that some Audi executives knew about the emissions cheating for nearly a decade. The engine control software at the heart of the scandal was developed at Audi in the 1990s as a way to reduce diesel engine noise. 

The death penalty is rarely used these days because it is seen as inhumane and also because it shuts down any opportunity for rehabilitation, which is supp...

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Volkswagen engineer pleads guilty in diesel scandal

A Volkswagen engineer pleaded guility today to his role in the Volkswagen "dieselgate" scandal and admitted that he and other VW employees continued to lie to federal and California officials even after they had opened an investigation into the company's deceptive practices.

James Robert Liang, 62, of Newbury Park, Calif., pleaded guilty today to one count of conspiracy to defraud the United States, to commit wire fraud and to violate the Clean Air Act, and pledged in a plea agreement that he will cooperate with the government in its continuing investigation.

Volkswagen has agreed a $15 billion civil settlement that includes an agreement to buy back or try to repair about 475,000 of the TDI diesel-powerd cars. So far, about 210,000 owners of the affected cars have opted to take the cash. 

Owners will get their car's market value prior to the time the scandal was made public and will also get an extra $5,100 to $10,000, depending on the model, as compensation for their time and trouble.

Although VW has settled many of the civil claims against it, it and its employees are still facing possible criminal prosecution, and now that he has agreed to cooperate, Liang is seen as a key witness in future legal actions.

Secretly indicted

Liang was indicted by a federal grand jury in June but the indictment was not revealed until Liang entered his plea today. The case has been assigned to U.S. District Judge Sean F. Cox of the Eastern District of Michigan. 

According to the plea agreement, from 1983 until May 2008, Liang was an employee of Volkswagen, working in its diesel development department in Wolfsburg, Germany. 

Liang admitted that beginning in about 2006, he and his co-conspirators started to design a new “EA 189” diesel engine for sale in the United States. According to Liang’s admissions, when he and his co-conspirators realized that they could not design a diesel engine that would meet the stricter U.S. emissions standards, they designed software that would deceive emissions testing equipment.

The software -- referred to in court documents as a "defeat device" -- recognizes when a vehicle is undergoing standard U.S. emissions testing on a dynamometer and turns on equipment that brings emissions into legal limits. The rest of the time, emissions are allowed to reach as much as 40 times the legal limit.

"Diesel competence"

In May 2008, Liang moved to the United States to assist in the launch of VW’s new “clean diesel” vehicles in the U.S. market, according to the plea agreement.  While working at VW’s testing facility in Oxnard, he held the title of Leader of Diesel Competence.

According to the plea agreement, VW employees met with the EPA and the California Air Resources Board (CARB) to seek the certifications required to sell each model year of its vehicles to U.S. customers. 

Liang admitted that during some of these meetings, which he personally attended, his co-conspirators misrepresented that VW diesel vehicles complied with U.S. emissions standards and hid the existence of the defeat device from U.S. regulators.

Liang admitted that he and his co-conspirators knew that VW marketed its diesel vehicles to the U.S. public as “clean diesel” and knew that these claims were false. 

Liang also admitted that he helped his co-conspirators continued to lie to the EPA, CARB and VW customers even after the regulatory agencies started raising questions about the vehicles’ on-road performance following an independent study commissioned by the International Council on Clean Transportation, which showed that the diesel vehicles’ emissions on the road were up to 40 times higher than shown on the dynamometer.

A Volkswagen engineer pleaded guility today to his role in the Volkswagen "dieselgate" scandal and admitted that he and other VW employees continued to lie...

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VW diesel owners should get more money, Consumer Reports argues

Consumer Reports magazine thinks owners of Volkswagen diesels aren't getting enough compensation for the damage done to their car's resale value by VW's deceptive emissions strategies.

The non-profit magazine also says VW owners who agree to have their cars modified to meet emission regulations should have the right to reconsider if they're unhappy with the result. Many owners have expressed fears that their cars won't run as well after they've been brought into compliance with air quality standards.

The magazine made the comments in a filing with the federal court that has tentatively approved a settlement that would offer repairs or buybacks to owners of 475,000 VW, Audi and Porsche diesels.

VW has agreed to spend more than $10 billion to buy back or repair the 2.0-liter TDI diesels that emit up to 40 times the legally allowable levels of pollution.

Tough penalties needed

Consumer Reports said it generally supports the settlement but urged federal and state lawmakers to "assess tough civil penalties and any appropriate criminal penalties against the company in order to hold it fully accountable."

The public comment period for the settlement ends today. U.S. District Judge Charles Breyer has scheduled an Oct. 18 hearing at which he is expected to grant final approval.

However, VW still faces fines for violating clean air laws and must still adopt a plan for 85,000 3.0-liter diesel vehicles. It also faces civil suits filed by the states of New York, Maryland, and Massachusetts, as well as an ongoing criminal investigation by the U.S. Justice Department.

In addition, Volkswagen must still contend with repercussions from the emissions scandal in European and Asian markets. South Korea earlier this week suspended sales of 80 VW, Audi, and Bentley models, shutting down sales in one of Volkswagen's hottest markets. 

Consumer Reports magazine thinks owners of Volkswagen diesels aren't getting enough compensation for the damage done to their car's resale value by VW's de...

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Three states sue VW for environmental damages from diesel exhaust

Volkswagen may never emerge from the lingering cloud of fumes created by its use of deceptive devices that made its TDI "clean diesels" appear to be operating within clean air limits when in fact they normally emitted up to 40 times as much pollution as U.S. law allows.

Clean-air groups say that even after they are "fixed," many of the VW diesels will still not meet emission requirements. 

“For reasons they didn’t state, they’re allowing fixed vehicles to not be fixed, but to allow vehicles to emit twice as much pollution as they otherwise would allow,” said Daniel Becker, director of the Safe Climate Campaign, Bloomberg reported.

VW recently agreed to a $15.3 billion settlement with regulators and consumers in June, but now New York, Massachusetts, and Maryland have filed new lawsuits seeking compensation for the environmental damage caused by the diesel engines.

“The allegations against Volkswagen, Audi, and Porsche reveal a culture of deeply-rooted corporate arrogance, combined with a conscious disregard for the rule of law and the protection of public health and the environment,” New York Attorney General Eric T. Schneiderman said. “These suits should serve as a siren in every corporate board room, that if any company engages in this type of calculated and systematic illegality, we will bring the full force of the law — and seek the stiffest possible sanctions — to protect our citizens.”

Destroyed evidence, lied about it

The states' suits allege that VW employees destroyed incriminating evidence after they were tipped off to the U.S. investigation and then repeatedly lied about it.

The cover-up followed a study by researchers at West Virginia University that alerted authorities in this country that the diesel cars emitted much more nitrogen oxides (NOx) when driven on the road than they did when undergoing emissions testing on test equipment.

VW tried to cover up the problem through sham recalls that the company knew wouldn’t meet the required standards and then only confessed to the defeat devices “when they knew the regulators had the goods on them,” according to Schneiderman’s statement.

Won't meet standards

While some of the oldest and dirtiest VWs will be bought back from their owners and destroyed, others will be modified to run cleaner, although under the terms of the $15 billion settlement, they still won't fully meet U.S. emission standards.

VW is paying millons of dollars into an environmental fund as partial payment for environmental damage, amounting to a tacit admission that many of the cars will still be polluting the air.

The California Air Resources Board estimates that the "fixed" VW diesels will have their emissions cut by as much as 90 percent. But since the cars now emit as much as 40 times the permitted amounts of NOx, even a 90 percent reduction won't bring them into compliance.

California will allow many of the cars to remain on the road, however, recognizing that the owners aren't be blame. 

“Volkswagen knowingly broke the law and lied about it, not the vehicle owners,” said David Clegern, a spokesman for the Air Resources Board, according to Bloomberg. “Therefore, owners are being given as much flexibility as possible in how they choose to handle their individual vehicles.”

There is, however, still no approved plan to retrofit the cars with improved emission systems. VW and the various federal and state agencies are still negotiating what form that final solution will take.

Volkswagen may never emerge from the lingering cloud of fumes created by its use of deceptive devices that made its TDI "clean diesels" appear to be operat...

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Audi A8 and S8 vehicles recalled

Volkswagen Group of America is recalling 536 model year 2007-2009 Audi A8 and S8 vehicles.

The sunroof glass on the recalled vehicles may not be properly secured to the sunroof frame. As a result, the sunroof glass may detach from the car while driving.

If the glass detaches from the sunroof frame it could be come a road hazard, increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will install additional adhesive between the sunroof glass and frame, free of charge. The recall is expected to begin in July 2016.

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 60C3.

Volkswagen Group of America is recalling 536 model year 2007-2009 Audi A8 and S8 vehicles. The sunroof glass on the recalled vehicles may not be pr...

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VW recalls Jettas, Passats and Golfs

Volkswagen Group of America is recalling 55 model year 2016 Jettas manufactured October 31, 2015, to January 21, 2016, 2016, Passats, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golfs manufactured November 5, 2015, to November 11, 2015.

The vehicle's fuel rail may detach from the cylinder head and produce a fuel leak. A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

What to do

Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

Volkswagen Group of America is recalling 55 model year 2016 Jettas manufactured October 31, 2015, to January 21, 2016, 2016, Passats, equipped with 1.8T en...

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Autolist: VW owners getting a sweet deal

Suddenly, it's not so bad being the owner of a Volkswagen TDI “clean diesel” car. The settlement announced this week by VW will reward owners handsomely, according to an analysis by Autolist.

Thousands of U.S. consumers have been stuck with vehicles they assumed were good for the environment. But VW admitted last fall that the onboard computer adjusted the diesel emissions when it sensed an emissions test was taking place.

During the tests, the emissions were reduced to within standards. The rest of the time, the cars gave off emissions well above legal standards.

As a result, VW agreed to a more than $14 billion settlement, requiring it to buy back affected vehicles and terminate leases, as well as pay consumers cash reparations.

After studying the details of the deal, Autolist concludes consumers will come out ahead. The company reports nominal vehicle value has gone down an average of $2,017 because of the diesel emissions cheating scandal.

250% to 500% bonus

Owners, meanwhile, are getting $5,100 to $10,000 settlement reparations payments alone. That's 250% to 500% more than the loss.

At the same time, the anticipated market value of scandal and non-scandal vehicles has recovered to 4.8% and 1.5% below expectations, respectively. That's sharply higher since March.

Despite the recovery, however, it still takes a long time to sell a Volkswagen. Time on the market is up to all time highs, even for cars not involved in the scandal. Autolist.com says brand perception damage and the lack of a real fix for the scandal-affected cars may hurt sales for months to come.

According to Edmunds.com's projections for June auto sales, VW sales are expected to be down only 2.1% from June 2015, before the scandal broke. Even more encouraging for the brand, VW sales are expected to rise 0.4% from May.

Suddenly, it's not so bad being the owner of a Volkswagen TDI “clean diesel” car. The settlement announced this week by VW will reward owners handsomely, a...

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Details of VW Dieselgate settlements made public

The $14.7 billion settlements agreed to by Volkswagen today provide buyback and lease termination deals for nearly 500,000 consumers who bought the company's TDI "Clean Diesel" cars. However, the deals will not be available until this fall.

The affected vehicles include 2009 through 2015 Volkswagen TDI diesel models of Jettas, Passats, Golfs, and Beetles, as well as the TDI Audi A3.

Volkswagen will offer consumers a buyback and lease termination for nearly 500,000 model year 2009-2015 2.0 liter diesel vehicles sold or leased in the U.S., and spend up to $10.03 billion to compensate consumers under the program. 

In addition, the companies will spend $4.7 billion to mitigate the pollution from these cars and invest in green vehicle technology.

The settlements require Volkswagen to offer owners of any affected vehicle the option to have the company buy back the car and to offer lessees a lease cancellation at no cost.

Volkswagen may also propose an emissions modification plan to EPA and CARB, and if that plan is approved, it may also offer owners and lessees the option of having their vehicles modified to reduce emissions instead of taking a buyback.

Under the U.S./California settlement, Volkswagen must achieve an overall recall rate of at least 85% of affected 2.0 liter vehicles under these programs or pay additional sums into the mitigation trust fund. The FTC order requires Volkswagen to compensate consumers who elect either of these options. 

Volkswagen must set aside, and could spend up to, $10.03 billion to pay consumers in connection with the buyback, lease termination, and emissions modification compensation program. The program has different potential options and provisions for affected Volkswagen diesel owners depending on their circumstances:

Buyback option

Volkswagen must offer to buy back any affected 2.0 liter vehicle at  their retail value as of September 2015 -- just prior to the public disclosure of the emissions issue.

Consumers who choose the buyback option will receive between $12,500 and $44,000, depending on their car’s model, year, mileage, and trim of the car, as well as the region of the country where it was purchased.

In addition, because a straight buyback will not fully compensate consumers who owe more than their car is worth due to rapid depreciation, the FTC order provides these consumers with an option to have their loans forgiven by Volkswagen. 

Consumers who took out third party loans have the option of having Volkswagen pay off those loans, up to 130 percent of the amount a consumer would be entitled to under the buyback (e.g., if the consumer is entitled to a $20,000 buyback, VW would pay off his/her loans up to a cap of $26,000).

Modifications to emissions system 

The settlements also allow Volkswagen to apply to EPA and CARB for approval of an emissions modification on the affected vehicles, and, if approved, to offer consumers the option of keeping their cars and having them modified to comply with emissions standards.  

Under this option, as part of an agreement with the Federal Trade Commission (FTC), consumers would also receive money from Volkswagen to redress the harm caused by VW’s deceptive advertising. 

Consumers who sold their TDI vehicles after the VW defeat device issue became public may be eligible for partial compensation, which will be split between them and the consumers who purchased the cars from them as set forth in the FTC order.

Find your options

Eligible consumers will receive notice from VW after the orders are entered by the court this fall. Consumers will be able to see if they are eligible for compensation and, if so, what options are available to them, at VWCourtSettlement.com and AudiCourtSettlement.com.

They will also be able to use these websites to make claims, sign up for appointments at their local Volkswagen or Audi dealers, and receive updates. 

Consumer payments will not be available until the settlements take effect if and when approved by the court, which may be as early as October 2016.

Consumers were cheated

“Today’s announcement shows the high cost of violating our consumer protection and environmental laws,” said FTC Chairwoman Edith Ramirez. “Just as importantly, consumers who were cheated by Volkswagen’s deceptive advertising campaign will be able to get full and fair compensation, not only for the lost or diminished value of their car but also for the other harms that VW caused them.”

The FTC sued Volkswagen in March, charging that the company deceived consumers with the advertising campaign it used to promote its supposedly “clean diesel” VWs and Audis, which falsely claimed that the cars were low-emission, environmentally friendly, met emissions standards, and would maintain a high resale value.

The settlements use the authorities of both the EPA and the FTC as part of a coordinated plan that gets the high-polluting VW diesels off the road, makes the environment whole, and compensates consumers.

The $14.7 billion settlements agreed to by Volkswagen today provide buyback and lease termination deals for nearly 500,000 consumers who bought the company...

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Volkswagen recalls model year 2016 Golf R vehicles

Volkswagen Group of America is recalling 11 model year 2016 Golf R vehicles manufactured March 17, 2016 to March 23, 2016.

The recalled vehicles may be equipped with a Federal Certification Label that lists an incorrect rear axle weight limit. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The listed weight limit is low enough that the vehicle owner may ignore the weight limits and overload the vehicle and exceed the Gross Vehicle Weight Rating (GVWR), thereby increasing the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will install a corrected certification label, free of charge. The recall was expected to begin in June 2016. Volkswagen's number for this recall is 01B5.

Volkswagen Group of America is recalling 11 model year 2016 Golf R vehicles manufactured March 17, 2016 to March 23, 2016. The recalled vehicles ma...

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More legal issues for Volkswagen

The fallout from Volkswagen's admitted diesel emissions cheating scandal is increasing in courtrooms around the world.

But the latest action doesn't concern the act itself – installing onboard software in clean diesel cars that adjusted emissions only when it sensed a test was being conducted.

Rather, the latest legal issues are being brought by interests that owned VW stocks and bonds, which suffered heavy losses as the scandal unfolded.

The New York Times reports German prosecutors are investigating former VW CEO Martin Winterkorn, and other top executives, for alleged violations of securities laws.

At issue is the law requiring companies to report material events that could affect stock prices as soon as they are discovered. The Times says prosecutors are investigating whether VW's top executives sat on the information that the cars did not comply with clean air laws. VW has said all along that top executives were in the dark about what was happening.

Bondholders file suit

In the U.S., major VW bondholders have sued the German automaker – again for issues affecting asset prices. CNBC reports the public pension fund for Boston city employees is the first to initiate litigation in this area.

The suit, filed in California, claims VW misled the investment community, causing its bonds to trade at “artificially inflated prices.” The bonds lost value once the scandal broke.

The suit seeks damages on behalf of people who purchased bonds between May 23, 2014 and September 22, 2015.

Action for consumers

Volkswagen already faces litigation on behalf of consumers. Back in January, the U.S. Justice Department sued VW, charging it violated the Clean Air Act by installing defeat devices on some VW, Audi, and Porsche diesel vehicles that would not otherwise have met federal emission standards.

At the time, Assistant Attorney General John C. Cruden said the cheating scandal breached the public trust, endangered public health, and disadvantaged competitors.

In April, VW said it would fix or buy back about 500,000 "clean diesel" cars equipped with software intended to fool emissions test equipment.

The presiding judge said affected owners will have a number of options, including a buyback, cancellation of their lease, or modification of their car. Under the agreement, affected consumers will also get financial compensation.

The fallout from Volkswagen's admitted diesel emissions cheating scandal is increasing in courtrooms around the world.But the latest action doesn't con...

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BMW is recalling vehicles with a front driveshaft universal joint issue

BMW of North America is recalling 21,493 model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010; 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010; and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010.

The recalled vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.

If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

What to do

BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall is expected to begin on July 1, 2016.

Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America is recalling 21,493 model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5...

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Volkswagen announces major shift to electric vehicles

Still coping with the aftermath of its diesel emissions cheating scandal, Volkswagen has announced a major shift in direction – away from diesel and gasoline powered vehicles and toward what it calls “sustainable mobility,” another way of saying electric vehicles.

The company calls the initiative “Together – Strategy 2025.” It has announced plans to introduce more than 30 purely battery-powered electric vehicles over the next 10 years. Eventually, it expects electric vehicles to account for around 25% of its global market.

VW is projecting electric vehicle sales of two to three million units by 2025.

While such a major push into electric vehicles would be a major gamble for most automotive companies firmly tied to the internal combustion engine, VW may see it as less risky. It was badly tarnished by revelations that its on-board software on clean diesel models was programmed to fool emissions test equipment.

Image transformation

One way to recover and improve its image is to transform VW from a company closely associated with diesel power to one more aligned with battery propulsion.

Beyond that, VW CEO Matthias Müller said the company is convinced shifting to electric cars will align Volkswagen with the future of automotive technology. In other words, its just good business.

“This will require us – following the serious setback as a result of the diesel issue – to learn from mistakes made, rectify shortcomings and establish a corporate culture that is open, value-driven and rooted in integrity," Müller said.

Part of the strategic shift also includes development of a mobility solutions business that will develop and acquire new businesses in transportation. Specifically, that initiative is looking at ride sharing and car sharing.

Self-driving car by end of the decade

To achieve goals in that area, Volkswagen said it plans to provide the necessary resources to experiment with autonomous driving and artificial intelligence. The objective to have a competitive self-driving car by the end of the decade.

While other traditional automotive manufacturers have made investments in electric propulsion, perhaps none has done so to the extent VW has laid out. The Volkswagon program will put it in direct competition with the much smaller Tesla, which has a several year head start and produces only battery powered vehicles.

Volkswagen, meanwhile, is still trying to put the diesel emissions cheating scandal behind it. In April the company announced it would fix or buy back up to a half million cars involved in the scandal.

VW has also agreed to establish a fund to address environmental damage caused by the excess emissions emitted by its clean diesel cars.  

Still coping with the aftermath of its diesel emissions cheating scandal, Volkswagen has announced a major shift in direction – away from diesel and gasoli...

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Volkswagen recalls model year 2016 Touregs

Volkswagen Group of America is recalling 366 model year 2016 Touregs manufactured July 7, 2015, to March 3, 2016.

The Tire Pressure Monitoring System (TPMS) may be improperly calibrated and, as a result, may fail to warn the driver that the tire pressure is low. Additionally, the tire pressures printed on the Safety Certification labels are incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

If the vehicle is driven on underinflated tires, the tires may fail suddenly, increasing the risk of a crash.

What to do

Volkswagen has notified owners, and dealers will correct the TPMS settings and replace the safety certification label, free of charge. The recall began on May 13, 2016. Volkwagen's number for this recall is 44M9.

Volkswagen Group of America is recalling 366 model year 2016 Touregs manufactured July 7, 2015, to March 3, 2016. The Tire Pressure Monitoring Syst...

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VW expected to buy back its 500,000 cars to settle dirty diesel scandal

[UPDATE 4/21]: As expected, Volkswagen will fix or buy back about 500,000 "clean diesel" cars that contain software intended to fool emissions test equipment. 

U.S. District Judge Charles Breyer said VW has agreed to offer affected owners several options, including a buyback, cancellation of their lease or, possibly, modification of their car. Consumers will also receive "substantial compensation."

The option have the cars repaired relies on federal and state approval of VW's proposal to fix or replace the software that returns deceptively readings when the TDI diesels are undergoing emissions tests. Neither the Environmental Protection Agency nor the California Air Resources Board has yet approved any of VW's proposed fixes. 

VW has also agreed to establish a fund to help clean up environmental damage caused by the excess nitrogen oxide emitted by the cars. The company will also be required to commit funds to promote green vehicle technologies, the judge said.

Volkswagen called the agreement an "important step" in regaining public trust.

---

Volkswagen is expected to buy back roughly 500,000 diesel-powered cars from U.S. consumers under the terms of a settlement expected to be announced today, at a cost estimated at $7 billion. The German automaker, which has set aside $10 billion to resolve the issue, also faces federal and state fines that could total billions more.

“This is VW's first major step toward resolving its diesel issue, though it still needs to be approved and may fall short of regulatory requirements," said Kelley Blue Book analyst Karl Brauer. "It's also a very costly solution, particularly given how much the company has already lost in terms of market value and sales."

But Brauer, like most industry analysts, said it's a necessary step for the company, which has seen a huge drop in its stock price and a sharp decline in sales. "VW has to address this issue before it can move forward,” Brauer said.

The buyback plan may mollify environmentalists, who have been calling for just that. Sierra Club California Chapter Director Kathryn Phillips said in March that the polluting vehicles "need to be fixed or taken off the road, and the consumers who trusted they were buying less-polluting cars need to be compensated. Period."

"Otherwise the legacy of Volkswagen’s deceitful actions will be as dirty and dangerous as the smog left behind by their vehicles -- people will continue to breathe dirtier air, consumers will lose faith in watchdog agencies, and manufacturers will believe they can cheat and get away without feeling the full consequence," Phillips said.

Even though it is the most extreme of several proposed options, the buyback plan isn't likely to please everyone. After all, some consumers might want to keep their cars, flawed though they may be. Others will no doubt quibble with the price and demand payment for their time and trouble.

On that issue, Germany's Die Welt newspaper reported that the deal would involve VW paying each affected customer $5,000, in addition to buying back the car.

Can't be modified easily

The buyback, however, is seen as an admission by VW that the software that deceives emissions testing machines is so integral to the operation of the car that it can't be modified or removed without adversely affecting fuel economy, performance, or both.

VW hinted at the massive buyback Wednesday when it said that no trial will be needed to hear the claims of consumers who have brought suit against the company.

VW has a court date today before U.S. District Court Judge Charles R. Breyer in San Francisco and Breyer has made it clear he plans to schedule a trial for this summer if VW does not have a proposal that satisfies federal and state agencies as well as the plaintiffs in thousands of lawsuits that have been consolidated in his court.   

Last month, Breyer told VW he wants a "concrete proposal" by today. He said that if the latest deadline isn't met, he will consider setting a trial date for this summer to hear more than 500 consumer lawsuits that are being consolidated into a single trial through a process called multidistrict litigation.

Volkswagen is expected to buy back roughly 500,000 diesel-powered cars from U.S. consumers under the terms of a settlement expected to be announced today,...

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VW says trial 'won't be necessary' after it reveals its dirty diesel fix

Just over a month ago, U.S. District Court Judge Charles R. Breyer gave Volkswagen one more month to present a plan to clean up its dirty diesel cars in a way that satisfies federal and state officials and compensates owners for their losses.

That extra month is almost up, and Volkswagen has responded with an assertion that there will be no need for a trial on the 600 or so lawsuits that have been consolidated under Breyer's supervision, Automotive News reported.

In the United States, defendants do not normally tell a judge whether or not to go to trial, but VW said it is confident that after it presents its plan to Breyer, there will be no need for the case to move forward. 

Breyer has indicated in past hearings that he was losing patience with VW and was inclined to hold a trial over the summer in order to get the 600,000 VW diesels either fixed or taken off the roads.

At an earlier hearing in his San Francisco courtroom, Judge Breyer reminded VW that with every passing day, its cars are pumping excess pollution into the air and consumers who were taken in by VW's advertising are stuck with cars they can't sell. 

Both the U.S. Environmental Protection Agency and the California Air Resources Board have rejected previous VW plans to modify the Volkswagen diesels so that they return accurate emissions readings.

Blame it on Audi

In another development, the German newspaper Handelsblatt reported that engineers at Audi in 1999 developed the "defeat devices" that cut emissions readings when VW and other Volkswagen-made brands are being tested.

The Audi engineers developed software that would turn off certain engine functions and make the cars run cleaner when they were hooked up to emissions testing machines, then turn those functions back on when the test was over. 

Audi did not use the software itself, but when, six years later, VW engineers could not bring nitrogen oxide emissions below legal thresholds, they began installing the software developed by Audi, the newspaper said. The company did not immediately comment on the report. 

Just over a month ago, U.S. District Court Judge Charles R. Breyer gave Volkswagen one more month to present a plan to clean up its dirty diesel cars in a...

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Best Buy ditches its fleet of VW Beetles, loads up on Priuses

Volkswagen has turned into one of those brands that never seems to have a good day anymore. In the latest bit of bad news, Best Buy's Geek Squad is ditching its fleet of VW Beetles for the Toyota Prius C. 

And in Europe, some Volkswagen diesels are being recalled a second time because the first attempt to reprogram emissions systems didn't work as planned.

Best Buy announced its trade-in plans yesterday, saying its 1,000 Priuses are more efficient and more tech-savvy than the aging Beetles.

"The new Geekmobile, boldly bearing the updated logo, better reflects today’s new Geek Squad — the nationwide tech-support task force that is continually expanding its services to keep pace with ever-changing technology," said Best Buy's John Vomhof Jr.

The new, greener Geekmobile will cut the Geek Squad fleet’s emissions by 50 percent, as compared with the previous vehicle, which rolled out nationwide in 2004, Vomhof said, adding that the switch to the hybrid will help Best Buy make significant progress toward its commitment to reducing its own carbon emissions by 45 percent by 2020.

European fix failed

In Europe, thousands of Volkswagens recalled over the diesel emissions scandal will need to be recalled again, Reuters reported. The news agency said a software update installed on 160,000 2.0-liter diesel cars fixed the emissions problem but triggered an increase in the cars' fuel consumption.

A VW spokesman said the company will have to "go back to work on the software again."

Volkswagen has admitted that it rigged emissions control software on its TDI diesels to operate at legal levels when the cars are being tested. The rest of the time, emissions are as much as 40 times greater than regulations permit.

Analysts have warned that fixing the emissions problem may affect the cars performance or fuel consumption, or both. 

Federal and state regulators in the U.S. have rejected VW proposals to fix the problem and a federal judge has given the company until April 24 to come up with an acceptable plan. 

Volkswagen has turned into one of those brands that never seems to have a good day anymore. In the latest bit of bad news, Best Buy's Geek Squad is ditchin...

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VW diesel scandal traps Porsche Macans in port

The Porsche Macan is one of those supercars that, with the slightest touch of the accelerator, will leave a smokin' spot where it stood. But many of the juiced-up SUVs bound for the U.S. are stuck in port thanks to their parent company's misdeeds.

Ever since Volkswagen admitted to using a "defeat device" on its TDI diesel models to fool emissions testers, state and federal officials have been taking a closer look at how they certify new models, particularly in the case of the California Air Resources Board (CARB).

The CARB certifies vehicles for California, home to more cars than any other state, and its ratings are used by 12 other states that have the stricter air quality regulations pioneered by California.

Gridlock

Trapped in the middle of this regulatory traffic jam is the Macan, Porsche's hottest selling model. All 2017 Macans shipped to states that observe the CARB standards are stuck in port awaiting CARB certification, Automotive News reports.   

Porsche executives insist the delay is no cause for concern. "It takes longer, but we're following procedure," Klaus Zellmer, CEO of Porsche Cars North America said. "The formal procedure is setting the pace for us, and we understand that."

Fine, but tell that to the dealers and customers who are waiting for the Macans being held hostage at ports of entry.

A Washington State dealer quoted by the auto trade journal said he has seven pre-sold Macans stuck in port and none in stock. 

The Porsche Macan is one of those supercars that, with the slightest touch of the accelerator, will leave a smokin' spot where it stood. But many of the ju...

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Latest to sue VW: VW dealers

Just about everybody is mad at Volkswagen these days, including VW dealers. Now, a group of three dealers have filed a class action suit against the German automaker, saying it intentionally defrauded dealers and consumers with its illegal "defeat devices."

The lawsuit, filed today in federal court in Illinois, charges that VW’s deception, coupled with the drop in value of diesel vehicles, the inability of franchise dealers to sell diesel vehicles, and the loss in value of the VW brand post-Dieselgate delivered a devastating blow to dealers’ profits and the value of their franchises

“Plaintiffs and the Franchise Dealer Class have invested millions, collectively hundreds of millions of dollars in the Volkswagen brand,” the suit states. “But now the brand value has plummeted, sales of VW diesels have completely halted, and sales of all VW cars have plummeted.”

The suit also alleges that VW forced dealers into a so-called "floorplan financial" scheme with VW-owned Volkswagen Credit.

"Pump and dump"

“For VW dealers – many of which are small, family-owned franchises – Dieselgate amounts to a classic ‘pump and dump’ operation, in which VW exploited the CleanDiesel eco-friendly market that it helped create, boosting the price of entry and continuation in the market for VW franchises,” said Steve Berman, managing partner of the Hagens Berman law firm. “All the while, VW withheld information about the impending Dieselgate fiasco, and left dealers to fend for themselves as the scandal unfolded.”

The suit says that just as consumers readily purchased what they thought were reliable, environmentally friendly vehicles, franchise dealers built new showrooms and purchased new facilities, while heavily stocking lots with CleanDiesel vehicles, based on VW’s false marketing.

“Franchise owners are now left with lots full of CleanDiesel vehicles they are unable to sell, and these cars have suffered tremendous loss of value and take up inventory space and carrying costs,” Berman added. “VW dealerships large and small have been at the mercy of an unethical corporation, much like the hundreds of thousands of owners across the country, and we believe it’s time to take a stand for their rights.”

Just about everybody is mad at Volkswagen these days, including VW dealers. Now, a group of three dealers have filed a class action suit against the German...

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Volkswagen recalls Passats equipped with TDI engines

Volkswagen Group of America is recalling 91,000 model year 2012-2014 Passats equipped with TDI engines.

Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.

An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.

Volkswagen Group of America is recalling 91,000 model year 2012-2014 Passats equipped with TDI engines. Due to improperly assembled wire seals in a...

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Federal Trade Commission sues VW over its 'clean diesel' claims

You can add the Federal Trade Commission (FTC) to the long list of those suing Volkswagen. The agency wants the automaker to be ordered to compensate the 550,000 consumers who bought or leased a TDI "clean diesel" car from VW.

“For years Volkswagen’s ads touted the company’s ‘Clean Diesel’ cars even though it now appears Volkswagen rigged the cars with devices designed to defeat emissions tests,” said FTC Chairwoman Edith Ramirez. “Our lawsuit seeks compensation for the consumers who bought affected cars based on Volkswagen’s deceptive and unfair practices.”

U.S. Senator Bill Nelson (D-Fla.) had asked the agency in September to investigate VW after news of the defeat devices broke. 

“This was one of the most egregious examples of a company deceiving the public,” said Nelson in a statement today.  “Hopefully, the court will provide adequate redress to consumers and send a strong message that this type of corporate behavior won’t be tolerated. ”

VW is struggling to come up with a plan to retrofit the emission control devices on its cars so that they comply with federal and California emission standards. A federal judge in California last week gave VW 30 more days to submit a plan to the court. If it fails to do so, the court could order Volkswagen to buy back the cars or otherwise compensate owners.

The FTC's suit charges that Volkswagen deliberately deceived consumers from 2008 through 2015 with advertisements and promotional materials targeting environmentally-conscious consumers, promising that its TDI-equipped cars produced lower emissions than other diesels while achieving high gas mileage and spirited performance.

In fact, the suit says the cars produced up to 4,000 percent more than the legal limit of nitrogen oxides (NOx), a harmful chemical that damages the environment and causes respiratory problems in humans and other animals.

"Our most important priority is to find a solution to the diesel emissions matter and earn back the trust of our customers and dealers as we build a better company," VW said in a statement.

You can add the Federal Trade Commission (FTC) to the long list of those suing Volkswagen. The agency wants the automaker to be ordered to compensate the 5...

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VW fails to submit plan to get its rigged diesels off the road

A U.S. District Court judge has given Volkswagen one more month to come up with an acceptable plan to get its rigged diesel engines off the road, after the automaker failed to meet today's deadline. 

A VW attorney said the company's engineers are "working around the clock" to find a fix for a software device that gives deceptively low emission readings when a TDI "clean diesel" car is being tested, but then pollutes at as much as 40 times the legal limit when the test is over.

But while Volkswagen engineers may or may not be working around the clock, some consumers are wondering how they are supposed to get around now that their VW diesels have been outed as anything but clean.

That's the fix California motorist Christianne finds herself in. She bought a diesel-powered Volkswagen in 2012, thinking she was doing something good for the environment. But now she's unable to renew her registration because the car can't pass California's tough smog test, she told ConsumerAffairs. 

"The DMV states I need a smog check and a certificate from VW dealership for a proof of correction certificate," Christianne said. That, of course, is something she won't be able to get for as long as Volkswagen fails to get approval from state and federal agencies for its plan to make the cars meet the specifications it originally promised.

"I am stuck in a bind, it seems," Christianne said, reflecting the position a growing number of consumers are likely to face as their registrations come up for renewal, a procedure that in most states requires a smog test.

Fixed or scrapped

The delays are causing environmental damage as well as hurting individual consumers, according to Sierra Club California Chapter Director Kathryn Phillips who said the polluting vehicles "need to be fixed or taken off the road, and the consumers who trusted they were buying less-polluting cars need to be compensated. Period."

"Otherwise the legacy of Volkswagen’s deceitful actions will be as dirty and dangerous as the smog left behind by their vehicles -- people will continue to breathe dirtier air, consumers will lose faith in watchdog agencies, and manufacturers will believe they can cheat and get away without feeling the full consequence," Phillips said.

Concrete proposal

In court today, judge Charles Breyer said he wants a "concrete proposal" by April 21. Options include a technical fix approved by federal and state environmental agencies and a buyback plan or other remedies no one has yet thought of. At a hearing in February, Breyer had given VW one month to come up with a plan that could be executed within six months. 

Breyer said today that if the latest deadline isn't met, he will consider setting a trial date for this summer to hear more than 500 consumer lawsuits that are being consolidated into a single trial through a process called multidistrict litigation.

That could potentially allow the court to impose a settlement on VW, which initially denied it had phonied up the emission controls, then admitted it had but claimed only a handful of engineers know about it. Now the company says it needs more time to organize a defense. 

A U.S. District Court judge has given Volkswagen one more month to come up with an acceptable plan to get its rigged diesel engines off the road, after the...

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Autolist: U.S. carmakers benefiting from VW's woes

Volkswagen CEO Michael Horn's sudden resignation this week is the prelude to an even bigger drama coming up at the end of the month. That's when VW lawyers must appear before a federal judge and explain how the carmaker plans to fix nearly 600,000 “clean diesel” cars in the U.S. that cheat on emissions tests.

Meanwhile, automotive site Autolist has presented more evidence of a damaged VW brand and how U.S. automakers are benefiting.

Autolist is an online automotive marketplace where cars are listed for sale. Autolist has monitored recent search traffic and concluded that, as the VW emissions cheating scandal has unfolded, Volkswagen has fallen in the eyes of the American consumer while the status of U.S. carmakers has risen.

VW prices at all-time lows

The site says its most recent analysis of 42 million bits of data shows that list prices for Volkswagens among the 600,000 models tainted by the scandal have fallen to all-time lows. The price of those cars are 6.4% less than expected while the list price of VW models not involved in the scandal are down 2.4%.

It's also taking a lot longer to sell a Volkswagen. The Autolist report shows the time spent on the market by scandal-tainted cars is 88% above average, at 178 days. But even the VWs not touched by scandal are taking longer to sell, 13% above average at 106 days.

Good news for Detroit

Volkswagen's losses appear to be American carmakers' gains. Chevrolet and Ford are both selling faster since the diesel scandal, with Chevy selling 13.5 days faster and Ford shedding 14.5 days on the market.

Autolist says that trend might continue for a while, since public opinion about U.S. brands is on the rise. Again, it appears to be Ford and Chevrolet that have benefited most.

When it comes to searches for specific brands, Autolist says volume for comparable Fords and Chevrolets have increased 14% and 12.3% since the scandal. At the same time, the VW search line is on a downward trend.

Volkswagen CEO Michael Horn's sudden resignation this week is the prelude to an even bigger drama coming up at the end of the month. That's when VW lawyers...

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Volkswagen America CEO resigns

Volkswagen still said how it plans to fix all those diesel powered cars with software designed to help them fool U.S. emissions test. And it will be up to a new CEO to figure out how to do it.

Michael Horn, president and CEO, Volkswagen Group of America, has resigned effective immediately. A statement from the company said the decision was mutual.

Hinrich Woebcken, another top VW executive, will assume the duties of CEO. He will have a tough task in preparing the automaker to meet a court-imposed deadline to explain by March 24 how it plans to repair nearly 600,000 cars in the U.S. that fail to meet emissions standards.

Last month, U.S. District Court Judge Charles Breyer gave the German automaker one month to come up with a plan to bring the offending vehicles into compliance. As it stands now, the cars do not meet U.S. clean air standards.

30 days notice

At the hearing last month. Breyer reminded VW's lawyers that with each day without a fix, the cars are belching excess pollution into the air. As we reported in late February, MIT researchers conclude that the extra diesel pollution from the non-compliant cars will directly contribute to 60 deaths in the U.S.

If the offending cars are recalled in the short term, the researchers said another 130 premature deaths could be avoided.

In September, Volkswagen apologized and stopped the sales of “clean diesel” vehicles in the U.S., after it was shown that the onboard software was programmed to trick emissions testing equipment, to show the cars were in compliance with clean air standards, when in fact they were emitting 40 times the allowed pollution.

Since then, the Volkswagen brand has taken a hit as the company has struggled to find a way to make the vehicles perform within emissions standards.

Volkswagen still said how it plans to fix all those diesel powered cars with software designed to help them fool U.S. emissions test. And it will be up to...

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Volkswagen's dirty diesels will cause at least 60 U.S. deaths, MIT study finds

Those cute little Volkswagen "clean diesels" -- you know, the ones with the defeat devices that cheat emissions tests -- will directly contribute to at least 60 premature deaths in the United States, more if a recall is not conducted promptly, a new MIT-led study finds.

Researchers took the amount of estimated excess pollution per car -- roughly 40 times the amount permitted by law -- and multiplied that times 482,000, the number of affected cars sold. Then they extrapolated the results to include population distribution and health risk factors and concluded the deceitful diesels will have "significant effects" on public health.

"It seemed to be an important issue in which we could bring to bear impartial information to help quantify the human implications of the Volkswagen emissions issue," said Steven Barrett, lead author of the study and an associate professor of aeronautrics and astronautics at MIT. "The main motivation is to inform the public and inform the developing regulatory situation."

According to the study, published in the journal Environmental Research Letters, excess emissions from Volkswagen's defeat devices will cause around 60 people in the U.S. to die 10 to 20 years prematurely.

If the automaker recalls every affected vehicle by the end of 2016, more than 130 additional early deaths may be avoided. If, however, Volkswagen does not order a recall in the U.S., the excess emissions, compounding in the future, will cause 140 people to die early.

Chronic cases

Besides the death toll, the researchers estimated that Volkswagen's trickery will contribute directly to 31 cases of chronic bronchitis and 34 hospital admissions involving respiratory and cardiac conditions. They calculate that individuals will experience about 120,000 minor restricted activity days, including work absences, and about 210,000 lower-respiratory symptom days.

"We all have risk factors in our lives, and [excess emissions] is another small risk factor," Barrett explains. "If you take into account the additional risk due to the excess Volkswagen emissions, then roughly 60 people have died or will die early, and on average, a decade or more early."

Barrett says that, per mile driven, this number is about 20 percent of the number of deaths caused by highway accidents.

Those cute little Volkswagen "clean diesels" -- you know, the ones with the defeat devices that cheat emissions tests -- will directly contribute to at lea...

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Judge puts Volkswagen on short leash to find a fix for its dirty diesels

A federal judge today gave Volkswagen one month to come up with a firm plan to bring nearly 600,000 of its "clean diesel" cars into compliance with United States clean air laws.

At a hearing in San Francisco, U.S. District Court Judge Charles R. Breyer reminded VW that with every passing day, its cars are pumping excess pollution into the air and consumers who were taken in by VW's advertising are stuck with cars they can't sell.

Breyer, who is overseeing hundreds of lawsuits against VW, gave the company until March 24 to say how it will repair or replace the cars and how it will compensate owners -- and said he expects whatever plan VW comes up with to take no longer than six months. 

“It seems to me six months is long enough to determine whether or not there is an engineering process that can be utilized by Volkswagen and will be acceptable to the U.S. government,” Breyer said, Automotive News reported.

Lawyers for VW said they are in negotiations with various federal and state agencies and with armies of lawyers representing various individual and class action plaintiffs, but Breyer said he wanted to introduce a "sense of urgency" into finding and implementing a solution.

Earlier plan rejected

Federal regulators earlier rejected VW's initial plans to retrofit about 500,000 of the affected vehicles with 2.0-liter engines. A plan to repair vehicles with 3.0-liter engines is still pending.

At one point, Judge Breyer spoke harshly about the delays. 

"The story about lawyers is that if you give them a year to do something, it will take them a year to do something. If you give them 30 days to do something, they'll do something in 30 days," he said.

VW has said it is working as fast as it can to reach a solution that is acceptable to U.S. and European regulators.

Breyer earlier appointed former FBI director Robert Mueller as a settlement adviser in hopes of keeping the settlement and repair talks on track.

A federal judge today gave Volkswagen one month to come up with a firm plan to bring nearly 600,000 of its "clean diesel" cars into compliance with United...

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CEO Mueller is confident that VW will regain consumer trust

Volkswagen may have a long way to go until it can fully regain the consumer confidence it lost due to the diesel scandal. But if the company’s January deliveries and sales are any indication, then perhaps it is on its way.

Reuters reports that deliveries at VW’s core autos division grew in January after posting a decline in 2015. A rebound in sales numbers were also distributed along several different brands, including luxury brand Audi and Czech unit Skoda.

Chief executive officer Matthias Mueller told German news agency DPA on Tuesday that he is confident that VW will win back customers as time goes on.

“We are quite confident by regaining the trust of our customers, of the public and of our remaining shareholders, we will have a good year 2016,” he said.

Despite the positive sales numbers, VW still has a long way to go in the U.S. before its diesel scandal can be put to rest. There is still no technical fix for the 600,000 vehicles in the country, and the legal ramifications still continue to pile up. Mueller admitted that things certainly do look bleak for VW on this front. “We will certainly be a loser in the U.S.,” he said.

Volkswagen may have a long way to go until it can fully regain the consumer confidence it lost due to the diesel scandal. But if the company’s January deli...

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Volkswagen recalls Beetle Convertibles

Volkswagen Group of America is recalling 325 model year 2016 Beetle Convertibles manufactured June 18, 2015, to November 9, 2015 and equipped with 18-inch wheels.

The recalled vehicles may have incorrect sidewall height ratio information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

If the tires are replaced using a smaller diameter tire, it can cause incorrect readings of the speedometer, which could increase the risk of a crash.

What to do

Volkswagen will notify owners, and dealers will install a corrected tire placard, free of charge. The recall is expected to begin in February 2016.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01B3.

Volkswagen Group of America is recalling 325 model year 2016 Beetle Convertibles manufactured June 18, 2015, to November 9, 2015 and equipped with 18-inch ...

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VW recalls Touareg Hybrids

Volkswagen Group of America is recalling 825 model year 2011-2015 Touareg Hybrids manufactured March 20, 2010, to April 11, 2015.

The hybrid battery tray may not drain water sufficiently. If water collects in the hybrid battery tray, it may cause an electrical short in the high voltage battery increasing the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will install a fitted drain valve to allow water to drain properly, free of charge. The recall is expected to begin in late February 2016.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this 53B8.

Volkswagen Group of America is recalling 825 model year 2011-2015 Touareg Hybrids manufactured March 20, 2010, to April 11, 2015. The hybrid batter...

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Feinberg: VW diesel compensation plans will be "generous" for consumers

Back in December it was announced that Volkswagen would be turning to Kenneth Feinberg to settle claims related to its diesel scandal. The American attorney, who is noted for handling compensation funds for GM’s ignition switch scandal and many others, has told a German newspaper that VW will be offering “generous compensation packages to the roughly 600,000 U.S. owners of diesel vehicles whose emissions are over the legal limit,” according to a Reuters report.

However, in what manner -- and when -- consumers can expect to be compensated is still uncertain. The company has not yet determined whether vehicle owners will be given cash, car buy-back options, repairs to existing cars, or replacement cars, according to Feinberg’s report.

High expectations

The process of determining adequate compensation has been slowed mostly because VW has had trouble putting a price on the scandal. The company has not been able to come to an agreement with federal agencies on how the problem will be fixed – something that Feinberg is quick to note.

“My hands are tied as long as VW and the authorities have not overcome their differences,” he said, stating that it’s unlikely that the fund would be set up within the established 60-90-day period. However, he is confident that once things get rolling he’ll be able to create a plan that will be accepted by the public. He will be looking to duplicate his past successes in creating compensation plans.

“Look at my prior cases: 97 percent of the victims of Sept. 11 accepted my offer. At GM and BP it was more than 90 percent, too. That has to be my target for VW,” he said.

Fair treatment

For many consumers, being compensated for the scandal is simply a matter of fairness. The scandal may not have affected them on a personal level, but the general outcry shows that consumers won’t stand for being misled.

“It is a purely business transaction, less emotional. I see that from emails I get from vehicle owners, who say things like: ‘Mr. Feinberg, I know I haven’t lost a relative, I just want to be treated fairly.’ They are all quite reasonable,” he said.

The attorney shouldn’t have too much resistance when it comes to setting a price that consumers will agree on; VW has given him complete authority over setting compensation prices. 

Back in December it was announced that Volkswagen would be turning to Kenneth Feinberg to settle claims related to its diesel scandal. The American attorne...

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New Jersey sues VW for 'massive' dirty diesel fraud

Add the state of New Jersey to the long list of plaintiffs suing Volkswagen for using deceptive software to allow its VW, Porsche, and Audi diesel-powered cars to masquerade as low-emission vehicles.

“For the past decade Volkswagen engaged in one of the largest frauds in the history of the automobile industry,” the state’s lawsuit asserts. “It developed and distributed into the marketplace sophisticated software to evade emissions requirements, it misled regulators about the true environmental impact of its vehicles, and it misled consumers about the products that it was marketing as supposedly good for the environment.”

“Our lawsuit alleges that Volkswagen put profit ahead of honesty, integrity, fair business practices and – most disturbing of all – the well-being of people living and breathing the air here in New Jersey and across the country,” said Acting Attorney General John J. Hoffman. 

The New Jersey suit is similar to those filed by New Mexico, Texas, and West Virginia. The company also faces a federal complaint that seeks billions of dollars in damages, as well as a growing list of individual and class action suits.

Volkswagen says its primary concern at the moment is figuring out how to recall and fix the affected vehicles in a manner that satisfies regulators.

"Profited greatly"

The New Jersey suit, filed Friday in Hudson County Superior Court, alleges that Volkswagen “profited greatly” from its effort – launched in 2005 – to gain a greater share of the U.S. passenger vehicle market by quietly developing, then deceptively promoting, diesel vehicles that appeared to be environmentally friendly, but in fact were equipped with pollution control systems that only functioned during emissions testing.

The alleged conspiracy enabled Volkswagen to steadily increase its passenger vehicle sales over time so that by 2014, it accounted for about 70% of new diesel passenger car sales in the U.S. 

The New Jersey suit alleges that Volkswagen fraudulently increased its sales and market share “at the expense of the unsuspecting public.” By emphasizing the supposed superiority of German engineering, the company successfully charged “inflated purchase prices” for the cars, which spewed illegal qualities of nitrogen oxide (NOx) into the air, endangering the health of New Jerseyans, the suit argues.

NOx pollution has been shown to contribute to harmful ground-level ozone (smog) and fine particulate matter (soot), and exposure to NOx and its byproducts has been linked to such serious health problems as cardiopulmonary disease, lung cancer, chronic obstructive pulmonary disease, and exacerbation of asthma, the complaint alleges.

Current estimates are that Volkswagen sold approximately 580,000 vehicles equipped with the defeat software in the United States, about 17,420 of them in New Jersey.

Add the state of New Jersey to the long list of plaintiffs suing Volkswagen for using deceptive software to allow its VW, Porsche, and Audi diesel-powered...

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No two ways about it -- VW had a lousy January

There is a rule to writing press releases that goes something like this: if you can't say something nice about yourself, don't say anything at all.

So when Volkswagen, still fighting to overcome negative consumer sentiment related to its diesel cheating scandal, reported January vehicle sales in the U.S., it seized on one of the few bright spots. Sales of the VW Tiguan were pretty good.

In fact, VW says the Tiguan “produced the best January results on record,” selling 2,528 units – an increase of 71% over last January. As it turns out, the Tiguan accounted for 12.5% of all VW sales in the U.S. last month, since a total of 20,079 Volkswagens moved off dealer lots.

The positives

“We are encouraged by the strong performance of the Tiguan,” Mark McNabb, chief operating officer, Volkswagen of America, said in the release. “January sales numbers were down due to the seasonal nature of the fleet business. Despite that and the weather conditions in the Northeast portion of the country, Volkswagen dealers improved in terms of retail business.”

VW was also happy with sales of the Golf R, noting 477 vehicles were delivered. It said sales of the e-Golf were pretty good too – all 328 vehicles.

The negatives

The rest of the release contains a chart that lists delivery of other VW models – those that went unmentioned in the body of the release. Here are a few:

  • Golf – down 51.7%
  • GTI – down 24.4%
  • Jetta – down 8.8%
  • Beetle – down 32.4%
  • Passat – down 43.1%

For the month of January, Volkswagen's total U.S. sales declined 14.57%. 

As we reported last week, overall new car sales are expected to be down once all of January's sales figures are added up.

Analysts at Kelley Blue Book project, however, that total U.S. car sales will be down just 3%, due in part to the blizzard that socked the East Coast.

There is a rule to writing press releases that goes something like this: if you can't say something nice about yourself, don't say anything at all.So w...

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Florida Lemon Law board orders VW to buy back diesel-powered car

At least one consumer has succeeded in getting Volkswagen to buy back his car because of the "dirty diesel" scandal, using Florida's Lemon Law.

Walter Melnyk, 86, turned to the Lemon Law after his VW dealer refused to buy back his car despite the company's admission that it used deceptive software to enable its TD Clean Diesel cars to pass emissions tests.

Although the ruling by the Lemon Law board, technically called the Florida New Motor Vehicle Arbitration Board, does not set a legal precedent, it is nevertheless likely to lead to additional Lemon Law filings by aggrieved consumers.

The board ordered VW to buy back Melnyk's car and pay him $15,000 for it, WPTV in West Palm Beach reported. VW could appeal the decision but has not yet said whether it will do so.

VW originally went to court in an effort to block Melnyk from filing the Lemon Law claim but was unsuccessful. 

More filings likely

Although the ruling is not binding on others, Melnyk thinks it will have an effect. 

"This will affect the whole state of Florida on the Lemon Law," he told WPTV and urged other VW owners to file claims as well.

At least one Florida VW owner already intends to do so. WPTV said Stephen Rosenfeld showed up at Melnyk's hearing to pick up pointers for his own Lemon Law claim.

Lemon Laws basically require carmakers to buy back defective vehicles after repeated attempts to repair them. Laws vary widely from one state to another and, as in Melnyk's case, rulings do not necessarily set a precedent. Check the ConsumerAffairs Lemon Law Guide for more information.

At least one consumer has succeeded in getting Volkswagen to buy back his car because of the "dirty diesel" scandal, using Florida's Lemon Law.Walter M...

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Shareholders to file claim against VW over diesel emissions scandal

In the past couple of months, consumers who have been affected by the VW diesel scandal have expressed their outrage. In the U.S., numerous consumer groups have filed class action lawsuits, and both the feds and the state of California have rejected company proposals pertaining to the necessary recall. In all, the company stands to lose billions of dollars to U.S. consumers, as well as another $46 billion for violating the Clean Air Act.

Now, Reuters reports that a large number of shareholders are suing the company over the scandal in Germany as well. The suit has been filed by a German firm called Nieding + Barth and seeks to claim hundreds of millions of euros in damages for 66 U.S. and British institutional investors, as well as thousands of private investors.

The action represents what might be the “biggest platform for suits against Volkswagen in Germany,” according to Klaus Nieding.

No end in sight

Nieding + Barth will be using capital market model claims when they make their case in German court – a legal precedent that uses previous court rulings as templates for similar, future rulings. The firm also plans to assert that VW was aware of its emissions violations before the news was first announced in September and that the public should have been told earlier.

Since the scandal broke in September, VW stocks have depreciated by about a third of their original value, a figure representing around $24 billion dollars. Even after the dust settles on the lawsuits we know about, investors from around the world with stakes in the company will be seeking compensation for the money they’ve lost.

Finance groups Bentham Europe and IMF Bentham stated back in November that it would be contacting VW’s top 200 investors for a future damages claim that could break in February. 

In the past couple of months, consumers who have been affected by the VW diesel scandal have expressed their outrage. In the U.S., numerous consumer groups...

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VW's diesel recall plan doesn't fly with the feds

Every day gets a little worse for Volkswagen. Yesterday, California nixed the carmakers' plan to recall and retrofit 2.0-liter diesel-equipped cars and today the U.S. Environmental Protection Agency said the VW plan faces some tough testing before it has a chance of winning approval.

"We're not there yet," said Chris Grundler, director of the EPA's Office of Transportation and Air Quality, saying the agency wants a plan that brings the VWs into compliance with clear air regulations without creating adverse impacts for owners, Automotive News reported. 

It's not only VW owners who are on hold while the plans are reviewed. Dealers are also facing a slowdown in business since no new Volkswagen diesels can be sold until the situation is resolved. Used diesels are also sitting idle on dealer lots.

Top VW officials met today with EPA Administrator Gina McCarthy. While the meeting wasn't public, both sides emerged saying that the conversation had been worthwhile and the work was continuing.

"We appreciate the time that Administrator McCarthy took to meet with us," the company said in a statement. "Volkswagen will continue to fully cooperate."

No quick fix

VW had hoped for a quick fix when it was revealed last September that the company had installed deceptive software on its TDI Clean Diesel cars. The software kicked in and reduced emissions to legal levels only when the cars were undergoing an emissions test. The rest of the time, the cars were emitting up to 40 times the legal limit of pollutants.

VW has put its foot in its mouth several times, most recently earlier this week when VW of America CEO Michael Horn labeled the EPA and California talks "political."

Grundler today took issue with that, saying the negotiations were "not a political matter ... it's a serious matter." 

Connecticut Attorney General George Jepsen, one of several state AGs also investigating VW, lambasted the carmaker yesterday for taking the matter lightly. 

"Volkswagen has failed consumers on multiple levels and should be taking steps – as it initially promised to do – to correct a culture that allowed such wide-scale deception to occur. In an apparent moment of candor in Detroit, we now learn that the company's newly appointed and most senior leader doesn't believe Volkswagen lied, which is undisputable, and cannot say when it plans to deliver its solution to a problem that is affecting millions of Americans, which is unacceptable," Jepsen said.

Every day gets a little worse for Volkswagen. Yesterday, California nixed the carmakers' plan to recall and retrofit 2.0-liter diesel-equipped cars and tod...

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California rejects VW's dirty diesel clean-up plan

Volkswagen's plan to clean up its 2.0-liter diesel-powered cars is "incomplete, substantially deficient and falls far short of meeting the legal requirements," the California Air Resources Board said today. CARB also said the plan would take too long to complete.

It's a serious setback for Volkswagen, which had admitted using stealth softare to fool emissions testing equipment, enabling its cars to emit 40 times the legal limit of pollutants. 

VW, trying to put the best face on the rejection, said it is still in talks with California. CARB put it another way -- saying it is continuing its investigation into Volkswagen's actions.

The rejection of VW's plan did not result in any immediate penalties.

More scrutiny

VW CEO Matthias Mueller meets tomorrow (Wednesday) with U.S. Environmental Protection Agency chief Gina McCarthy.

In advance of that meeting, EPA issued a statement saying it agrees with California "that Volkswagen has not submitted an approvable recall plan to bring the vehicles into compliance and reduce pollution."

Separately, VW is working on a plan to fix larger 3.0-liter diesel engines used in some VW, Audi, and Porsche vehicles.

Besides California and the feds, VW is facing scrutiny by state attorneys general. One of those AGs, Connecticut's George Jepsen, said he is disturbed by Mueller's comments to reporters at the Detroit Auto Show that seemed to downplay the seriousness of the matter.

"Volkswagen has failed consumers on multiple levels and should be taking steps – as it initially promised to do – to correct a culture that allowed such wide-scale deception to occur. In an apparent moment of candor in Detroit, we now learn that the company's newly appointed and most senior leader doesn't believe Volkswagen lied, which is undisputable, and cannot say when it plans to deliver its solution to a problem that is affecting millions of Americans, which is unacceptable," Jepsen said.

"The time for empty apologies and hollow pledges of cooperation is over. It's up to Volkswagen to live up to its promises and obligations to consumers – and that starts by being honest with the American public, providing regulators with requested documents and coming clean on how they intend to address the very real problems with their vehicles."

Volkswagen's plan to clean up its 2.0-liter diesel-powered cars is "incomplete, substantially deficient and falls far short of meeting the legal requiremen...

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VW extends compensation program to owners of larger diesels

Volkswagen is extending its emissions compensation program to owners of 3.0-liter diesels, offering $500 in cash and $500 credit to owners of 2009-16 diesel-powered Touaregs. Audi says a similar program is in the works for its larger diesels.

It's a goodwill gesture intended to mollify consumers who thought their "clean diesel" VWs met or exceed emission standards, only to find out they were equipped with deceptive software that reduced emissions only when the cars were being tested. The rest of the time they emitted as much as 40 times the legal limit of pollutants.

VW had earlier extended a similar "goodwill" offer to hundreds of thousands of owners of smaller 2.0-liter diesels. The compensation extended to 482,000 owners of 2009-15 2.0-liter diesel cars. 

Speaking at the Detroit auto show today, VW of America CEO Michael Horn said 265,000 owners of cars equipped with the 2.0-liter diesels have signed up for the $1,000 credits and 135,000 have received them.

Volkswagen is extending its emissions compensation program to owners of 3.0-liter diesels, offering $500 in cash and $500 credit to owners of 2009-16 diese...

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VW may buy back 115,000 cars in U.S.

A German newspaper report says Volkswagen may buy back about 115,000 cars in the United States as a result of the "dirty diesel" scandal. Another 450,000 will need extensive retrofitting to meet U.S. emission standards, the report said.

The Sueddeutsche Zeitung said that VW expects it will have to either refund the purchase price or offer owners a new car at a significant discount. It's thought that would apply to older cars that would be too expensive to retrofit.

Even newer cars will require extensive -- and expensive -- work, as parts of the exhaust system will have to be rebuilt, the report said. 

Although Volkswagen says it will continue producing diesels for the U.S. market, it is also talking up plans to build more electric cars. At the Consumer Electronics Show, it displayed mock-ups of an electric model that's a modernized remake of the VW minibus. 

Reports earlier this week said VW was apparently doing some behind-the-scenes maneuvering to reduce its liability to class-action lawsuits. A bill in Congress, dubbed the "VW bail-out bill" by critics, would make it harder to assemble large groups of consumers to pursue class-action cases.

The measure is sponsored by Rep. Bob Goodlatte, a Virginia Republican. Volkswagen's U.S. headquarters is in Virginia, near Dulles Airport.

A German newspaper report says Volkswagen may buy back about 115,000 cars in the United States as a result of the "dirty diesel" scandal. Another 450,000 w...

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Feds sue Volkswagen for dirty diesel violations

The Justice Department today hit Volkswagen with a lawsuit charging that the automaker violated the Clean Air Act by installing defeat devices on some VW, Audi, and Porsche diesel vehicles that would not otherwise have met federal emission standards.

Possible penalties could reach into the billions of dollars and criminal charges against VW are still possible, Justice Department officials said. The automaker also faces numerous class action lawsuits filed on behalf of consumers, as well as actions by regulators around the globe. 

“Car manufacturers that fail to properly certify their cars and that defeat emission control systems breach the public trust, endanger public health and disadvantage competitors,” said Assistant Attorney General John C. Cruden.

Noting that it has been several months since the defeat devices were discovered, the government made clear its patience with VW is wearing thin.

“So far, recall discussions with the company have not produced an acceptable way forward. These discussions will continue in parallel with the federal court action,” said Cynthia Giles, assistant administrator of the Environmental Protection Agency.

“With today’s filing, we take an important step to protect public health by seeking to hold Volkswagen accountable for any unlawful air pollution, setting us on a path to resolution,” Giles said.

600,000 sold

Consumers rate Volkswagen

The complaint formally lists the allegations that have dribbled out over the last several months, charging that nearly 600,000 diesel engine vehicles had illegal defeat devices installed and that Volkswagen violated the Clean Air Act by selling cars that are designed differently from what Volkswagen had stated in applications for certification to EPA and the California Air Resources Board (CARB).

"The alleged misrepresentations allowed almost 600,000 diesel engines to emit excessive air pollution across the country, harming our health and cheating consumers,” said U.S. Attorney Barbara L. McQuade for the Eastern District of Michigan.

In particular, the complaint alleges that the deceptive software allowed the nearly 600,000 vehicles to emit up to 40 times the allowable level of nitrogen oxide (NOx), which the complaint said contributes to harmful ground-level ozone and fine particulate matter.  

Health effects

"These pollutants are linked with asthma and other serious respiratory illnesses. Exposure to ozone and particulate matter is also associated with premature death due to respiratory-related or cardiovascular-related effects. Children, the elderly and people with pre-existing respiratory disease are particularly at risk of health effects from exposure to these pollutants," the Justice Department said in a prepared statement.

"Recent studies indicate that the direct health effects of NOx are worse than previously understood, including respiratory problems, damage to lung tissue and premature death."

Models named

Affected 2.0 liter diesel models and model years include:

Jetta (2009-2015)
Jetta Sportwagen (2009-2014)
Beetle (2013-2015)
Beetle Convertible (2013-2015)
Audi A3 (2010-2015)
Golf (2010-2015)
Golf Sportwagen (2015)
Passat (2012-2015)

Affected 3.0 liter diesel models and model years include:

Volkswagen Touareg (2009-2016)
Porsche Cayenne (2013-2016)
Audi A6 Quattro (2014-2016)
Audi A7 Quattro (2014-2016)
Audi A8 (2014 – 2016)
Audi A8L (2014-2016)
Audi Q5 (2014-2016)
Audi Q7 (2009-2015)

The Justice Department today hit Volkswagen with a lawsuit charging that the automaker violated the Clean Air Act by installing defeat devices on some VW,...

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Audi A6, A7 vehicles recalled

Volkswagen Group of America is recalling 21,074 model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013.

In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall is expected to begin in February 2016.

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

Volkswagen Group of America is recalling 21,074 model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7...

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Volkswagen recalls Audi A3 Cabriolets

Volkswagen Group of America is recalling 904 model year 2015 Audi A3 Cabriolets manufactured June 5, 2014, to April 1, 2015.

The recalled vehicles have a driver or front passenger seat whose cover may be incorrectly stitched, preventing the side air bag from properly deploying in the event of a crash.

Improper side air bag deployment may increase the risk of injury in the event of a crash.

Volkswagen will notify owners, and dealers will replace the driver's and/or front passenger's seatback cover, free of charge. The recall is expected to begin in February 2016.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 74C9.

Volkswagen Group of America is recalling 904 model year 2015 Audi A3 Cabriolets manufactured June 5, 2014, to April 1, 2015. The recalled vehicles ...

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Volkswagen vows to show some humility, coins a new slogan

It's been a bad year for Volkswagen and an even worse year for Volkswagen owners, who find their cars' resale value trashed and fear that they have been unwittingly poisoning their fellow Earthlings. 

But time marches on and VW is fighting to recover from the Dirty Diesel scandal. How? Why, through advertising and public relations, of course. It's taking a bold move -- ditching its "Das Auto" slogan, widely used since 2007 when it replaced the little-mourned "Fahrvergnügen."

Instead of the rather drab "Das Auto," which after all simply means "the car," VW will be rolling out its bold new slogan soon.

"Wherever our logo appears in future, it will be backed by the new brand slogan 'Volkswagen,'" a VW spokesman said, according to Reuters. "The slogan will be rolled out in stages across the world."

No, it's not a misprint. Volkswagen's new slogan will be "Volkswagen."

Reuters quoted a VW executive who attended a recent strategy session in Dresden as saying that the old "Das Auto" slogan was seen as absolutist. You know, sort of stiff and elitist. The new one -- "Volkswagen" -- well, it's supposed to be more humble.

Head-hanging

Consumers rate Volkswagen

After months of what has been seen in many quarters as arrogance and defensiveness and even outright prevarication at times, VW is trying to loosen up, show some humility, and be more open about its internal problems, even while claiming it has no idea who might have tinkered with the emissions control systems on its diesel engines.

Wags have compared this to O.J. Simpson's oft-repeated pledge to find the fiend who murdered his wife and a friend. 

But just to illustrate the depth of its commitment to a new openness, Volkswagen suggested that its executives ditch the neckties at the Dresden strategy session and some reports have even said that as a team-building exercise, top VW brass folded shirts together.

Volkswagen obviously will stop at nothing to win back consumers' confidence.

It's been a bad year for Volkswagen and an even worse year for Volkswagen owners, who find their cars' resale value trashed and fear that they have been un...

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VW turns to Kenneth Feinberg to settle diesel claims

Volkswagen has announced the appointment of attorney Kenneth Feinberg to design and administer a program to address claims related to the 2.0L and 3.0L TDI vehicles affected by the diesel emissions scandal.

If that name sounds familiar, it should. Feinberg has been the point man for major claims settlements for more than a decade. His appointment is the clearest signal yet that Volkswagen is prepared to write some big checks.

“We are pleased to announce the retention of Kenneth Feinberg,” said Michael Horn, President and CEO, Volkswagen Group of America. “His extensive experience in handling such complex matters will help to guide us as we move forward to make things right with our customers.”

That experience includes being appointed by then-Attorney General John Ashcroft to administer the September 11th Victims Fund. In 2010, when a BP oil rig exploded in the Gulf of Mexico, spilling millions of gallons of crude, President Obama and BP's chairman agreed on Feinberg to run the claims process that handed out billions of dollars in checks.

Major step

“This is a major step in resolving Volkswagen’s diesel challenges,” said Karl Brauer, senior analyst for Kelley Blue Book. “The company’s TDI customers are some of its most loyal and passionate, which is why many have felt so disappointed by the events of the past few months. Feinberg’s experience in organization and resolving matters between customers and large corporations is exactly what VW needs right now.”

Michelle Krebs, senior analyst for Autotrader, cut straight to the chase.

“Kenneth Feinberg has become the go-to money dispenser for companies with problems that require payouts to customers,” she said.

Starting immediately

In good news for affected owners, VW said Feinberg will immediately get to work on designing an independent claims process for consumers who own the affected vehicles.

Horn said the company hopes to have a claims program in place as soon as it is practicable.

“In order to do so, we will need the input not only of Volkswagen, but also vehicle owners, their lawyers, and other interested parties,” Horn said.

For consumers with a vested interest in the outcome of this latest development, information is available here.

Volkswagen has announced the appointment of attorney Kenneth Feinberg to design and administer a program to address claims related to the 2.0L and 3.0L TDI...

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VW finds only 36,000 vehicles affected by CO2 scandal

There has been no shortage of bad news coming from Volkswagen lately. The company has suffered multiple emissions scandals and faces an uphill climb as they try to recall millions of vehicles equipped with defeat devices meant to cheat nitrogen oxide emissions standards.

Although things are still pretty bleak, the company can breathe a sigh of relief after getting the results of their internal investigation; it found that only 36,000 vehicles (instead of a previously estimated 800,000) have issues with carbon dioxide (CO2) emissions.

Carbon dioxide scandal

The CO2 issue was originally discovered after a company review of processes and workflows connected to models with diesel engines. Investigators discovered that carbon dioxide and fuel consumption figures were set too low for an unspecified number of vehicles during the carbon certification process.

At the time, company officials did not know exactly how many vehicles were affected, but they had an estimate – and the economic implications did not look good. “Based on present knowledge around 800,000 vehicles from the Volkswagen Group could be affected. . . An initial estimate puts the economic risks at approximately two billion euros (about $2.19 billion),” the company said in a statement.

Now that the affected number of vehicles has been reduced to 36,000, the company will probably be looking at a diminished economic impact. However, VW has not confirmed this estimate yet. “The negative impact on earnings… has not been confirmed,” said VW. “Whether we will have a minor economic impact depends on the results of the remeasurement exercise.”

There has been no shortage of bad news coming from Volkswagen lately. The company has suffered multiple emissions scandals and faces an uphill climb as the...

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Consumers still punishing VW at the car lot

Car companies are once again pitching new cars as Christmas presents, but chances are there will be fewer Volkswagens under the tree this year.

Industry sources report that the VW brand continues to suffer from the diesel emissions cheating scandal. Sales of used VWs are down and so are prices.

The buyer intelligence site Autolist has released its analysis of data through November 30. It finds the pricing data pretty much confirms the public narrative: things just keep getting worse for Volkswagen cars and dealers.

Among the findings – even VW vehicles that have nothing to do with the emissions scandal are starting to feel its effects. Vehicles bearing the VW nameplate, but untouched by the scandal, have now fallen to 2% below their expected value, demonstrating how the scandal just keeps spreading.

$1,500 discount

To move VWs off the lot, dealers have been forced to keep dropping the price. Autolist reports sticker prices for vehicles directly implicated in the scandal have now fallen $1,500 to nearly 5% below their expected value.

But even lower prices don't always help. For VWs, time on the market is running 47% above average, at 136 days.

New Volkswagens aren't selling that fast either, and those that do sell often come with generous incentives. In its report on November new car sales, Kelley Blue Book (KBB) noted the growth average transaction price (ATP) grew only modestly, climbing just 0.4%.

One reason was a decline in the Volkswagen Group's ATP. While VW prices dipped 0.1% from October, the ATP was down 0.2% from November 2014.

Car companies are once again pitching new cars as Christmas presents, but chances are there will be fewer Volkswagens under the tree this year.Industry...

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Gallup finds VW's reputation hard-hit by diesel scandal

Companies are often tempted to "sit out" scandals and other bouts of bad publicity, but Gallup finds that may not be possible for Volkswagen. Fully three quarters of respondents say they are familiar with the VW "dirty diesel" scandal that came to light in September.

Not only is awareness high but consumers are taking it seriously. Four in 10 (41%) say VW's use of deceptive software to trick emissions testing equipment makes them less likely to buy a Volkswagen, while 29% say the news will have no impact on their future buying decisions. Another 28% said they would never have considered buying a Volkswagen in the first place. 

When it comes to Volkswagen's reputation, the majority of consumers (69%) believe the emissions scandal will have a major or moderate impact on its brand, Gallup said.

Gallup also asked respondents to use three words or short phrases to describe the Volkswagen brand. Based on a brand analysis, Gallup determined that Volkswagen's desired or projected brand could most accurately be described using words such as "reliable," "fun" and "environmentally friendly."

But that message is no longer getting through. A mere 1.6% of respondents used these or other keywords that aligned with the Volkswagen brand, while 16% used words such as "dishonest," "liar" and "cheater" to describe the company's brand.

Down but not out

In Gallup's analysis, the VW brand is down but not out. It has a core group of customers who strongly believe in its brand.

About seven in 10 fully engaged customers say the Volkswagen scandal has no impact on their decision to purchase from the brand (71%); only 37% of actively disengaged customers say the same. Instead, two-thirds of actively disengaged customers say that they are less likely to purchase a Volkswagen.

Volkswagen's recovery will depend on rebuilding brand trust first with customers who are not fully engaged and then with new customers, Gallup analysts said.

Legal challenges

Besides the court of public opinion, VW faces an enormous number of competing lawsuits and regulatory actions. In New Orleans today, federal judges are trying to devise a strategy to speed things along. They're likely to consolidate most of the consumer cases and assign them to an appropriate court.

There's not much legal controversy involved. Volkswagen has already admitted rigging its 2.0- and 3.0-liter diesel engines to produce artificially low emissions when hooked up to testing equipment. The only real issue is how consumers should be compensated for the reduced value of their cars and for punitive damages.

The company has set aside about $20 billion to cover legal and recall costs. 

Companies are often tempted to "sit out" scandals and other bouts of bad publicity, but Gallup finds that may not be possible for Volkswagen. Fully three q...

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Audi details fix for 3.0-liter TDI diesels, awaits U.S. approval

Audi is trying to move the "dirty diesel" scandal into the rear-view mirror. It is preparing to submit plans for revised emissions control software that it says will resolve problems affecting the 3.0-liter TDI engines in Audi, Porsche, and Volkswagen vehicles.

Audi executives say the plans are a result of recent discussions with the U.S. Environmental Protection Agency (EPA) and the California Air Resources Board (CARB) and says it will install the software as soon as it is approved by the agencies.

Audi was dragged into the larger controversy surrounding its parent company, Volkswagen, when it was discovered that some of the auxilary emission control devices (AECDs) on its diesel engines were not properly described in the applications submitted for U.S. approval when the engines were developed.

Volkswagen has insisted its 3.0-liter diesels are not affected by the illegal "defeat devices" found on the 2.0-liter VW TDI engines. The Audi 3.0-liter engines were developed by Audi and are used in certain Audi and Porsche vehicles, as well as the VW Toureg. 

Defeat device 

One of the AECDs on the Audi engines is regarded as a "defeat device" under U.S. law, Audi conceded. It turns on emission control systems when the cars are being tested and turns it off when the tests are over, causing the cars to appear to meet pollution standards while in ordinary, everyday use they may be emitting more pollution than the law allows. Audi describes that device as "the software for the temperature conditioning of the exhaust-gas cleaning system."

"Audi has agreed with the environmental authorities on further steps of cooperation in which the concrete measures to be taken will be specified. The company has committed to continue cooperating transparently and fully," Audi said in a prepared statement. "The focus will be on finding quick, uncomplicated and customer-friendly solutions."

This engine was developed by Audi and is used in U.S. Audi models A6, A7, A8, Q5, and Q7 from model year 2009 onwards. Volkswagen uses the engine in the Toureg and Porsche and has used it in the Cayenne since model year 2013.  

Audi is trying to move the "dirty diesel" scandal into the rear-view mirror. It is preparing to submit plans for revised emissions control software that it...

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VW dirty diesel scandal expands to at least 85,000 more vehicles in U.S.

Like a cloud of billowing smoke, the Volkswagen dirty diesel scandal just keeps expanding. The Environmental Protection Agency now says that at least 85,000 additional VW, Audi and Porsche vehicles are equipped with software allegedly designed to cheat emissions tests.

The EPA said today that Volkswagen and Audi officials yesterday admitted that the software that fudges on emissions tests was present on all vehicles powered by the VW group’s 3.0-liter diesel V-6 engine since the 2009 model year.

Previously, it had been thought that the deceptive software was present on about half a million 2.0-liter TDI diesel models and about 10,000 3.0-liter engines. But now the EPA and the California Air Resources Board (CARB) say the software exists on an additional 75,000 VW, Audi and Porsche cars and SUVs.

In a related development, a CARB official said it is "likely" VW will buy back at least some of the cars containing the 2.0-liter TDI "Clean Diesel" engines.

CARB Chairman Mary Nichols told a German newspaper the agency expects that vehicles with the first generation of VW’s 2.0-liter diesel engine will require a hardware “retrofit” to bring their emissions into compliance. The trouble is, Nichols said, such retrofits have struggled to achieve their intended goals in the past.

“We have seen in the past that retrofit devices just don’t work as well as they are intended to, even if it is being done by the original manufacturer,” Nichols told Handelsblatt. “So I think it is quite likely that they will end up buying back at least some portion of the fleet from the current owners.”

Volkswagen has lately been downplaying the likely cost of the scandal, painting a positive picture for financial analysts at the same time it cuts its capital budget 8% to free up money to repair or replace the affected models.

Software changes

“We are fully cooperating with the environmental authorities and working on concrete measures that will resolve this situation,” said Jeri Ward, Audi of America communications chief. “We’ll need some software changes in the future that will ultimately resolve this and there are more discussions that will be needed with the agencies.” 

Ward acknowledged that the software was used on all 3.0-liter diesels since the 2009 model year, according to Automotive News.

VW, Audi and Porsche have halted sales of diesel models pending the outcome of the inquiry.

VW executives met with officials of the EPA and CARB yesterday and informed them that the illegal "defeat devices" had been found on the additional models.

The illicit software basically recognizes when a car is undergoing an emissions tests and activites pollution-control equipment that is automatically turned off when the test is ended.

A Porsche Cayenne dieselLike a cloud of billowing smoke, the Volkswagen dirty diesel scandal just keeps expanding. The Environmental Protection Agenc...

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VW grants amnesty to employees with knowledge of cheating practices

With all of the controversy surrounding Volkswagen and their emissions scandals, the company has decided to extend a period of amnesty to all of its employees so that they can come forward with any information about cheating within the organization.

While airing out any other potential problems could help VW move forward accordingly, employees better act quickly – the amnesty period will only be extended until the end of the month. Employees that come forward before November 30 will be able to keep their jobs and avoid damage claims from the company.

Amnesty period

Executives have made it clear that they want all available information on further cheating as quickly as possible. “In this process, every single day counts. . . We are counting on your cooperation and knowledge as our company's employees to get to the bottom of the diesel and CO2 issue,” said Herbert Diess, head of the VW brand, in a letter posted on the company's corporate intranet.

Eligible staff members will be protected by the amnesty because of provisions included in the company's collective bargaining agreement. This doesn't mean that there won't be some repercussions to coming forward though. Depending on the nature of the information, employees may be transferred or given other job responsibilities in the future.

Manipulating data

The amnesty offer comes after employees reportedly told the company about the carbon emissions issue that was exposed last week. Employees admitted that they had tampered with emissions data in order to reach the goal set by former VW CEO Martin Winterkorn.

Engineers at the company manipulated tire pressure readings and mixed diesel fuel with motor oil to make vehicles appear to use less gas. These practices stretched from 2013 until the spring of this year.

“Employees have indicated in an internal investigation that there were irregularities in ascertaining fuel consumption data,” said a VW spokesman. “How this happened is subject to ongoing proceedings.”

With all of the controversy surrounding Volkswagen and their emissions scandals, the company has decided to extend a period of amnesty to all of its employ...

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VW “cheating” software may be legal in Europe

In the U.S., the Environmental Protection Agency (EPA) accused Volkswagen of violating the law when it was discovered that software in some diesel cars manipulated emissions in order to fool testing equipment.

The scandal quickly spread to Europe, where Volkswagen is based and where it sells more cars. European counterparts to the EPA began their own investigations, hauling VW executives before investigating panels.

But it's possible the software is not illegal in Europe.

The software at issue is what governs VW's TDI emissions. It is able to detect when the vehicle is attached to a testing device and regulates the emissions output to meet official guidelines. Once the test is over, it readjusts emissions that may be up to 40 times above legal levels in the U.S.

In a letter to a member of the British Parliament, Paul Willis, Managing Director of Volkswagen Group UK, first raised the possibility that VW hadn't actually broken a law when it deployed software to get around strict emissions levels.

Not problematic

“I would now like to share with you that we have just received confirmation that the KBA does not regard the use of this technology in the EU as problematic and thus, being in line with the current legislation,” wrote in a letter to Member of Parliament Louise Ellman.

Meanwhile, the New York Times quotes an EU spokeswoman as saying the EU had no formal view on whether the vehicles sold in the U.S. had a defeat device in the EU legal sense. She said the probe of cars sold in Europe is ongoing.

What's it mean for Volkswagon? Potentially billions of dollars. The company likely faces economic penalties in the U.S., but should European authorities conclude the software is legal, the German automaker could potentially reap huge savings in fines and legal fees.

Greater economic impact

According to the Times, most of the 11 million cars that have the software defeat device are in Europe, with only 500,000 or so in the U.S. It could turn out that VW's biggest economic hit will come in reduced demand for its cars, because of the adverse publicity.

Last month Kelley Blue Book reported that the average auction price for Volkswagen diesel models dropped by nearly 16% since the news broke of the emissions crisis. The brand's gasoline-powered vehicles weren't spared, with their auction prices declining an average 2.9%.

"According to Kelley Blue Book Field Analysts, some auctions are still holding off on selling the affected Volkswagen inventory," Tim Fleming, analyst for Kelley Blue Book said last month. "While Volkswagen diesel auction prices are in decline, we could see larger fluctuations depending on how this inventory is handled."

In the U.S., the Environmental Protection Agency (EPA) accused Volkswagen of violating the law when it was discovered that software in some diesel cars man...

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VW offers $1,000 payments to diesel owners

After being involved in two emissions scandals, repairing relations with customers may very well be a long and grueling process for Volkswagen. While the full gravity of the fallout is not yet certain, the company is already trying to ease tensions by offering $1,000 to consumers who own one of their diesel vehicles.

VW announced this initiative on Monday and will be splitting the $1,000 payment in two different ways -- $500 will be put onto a Visa prepaid card to be used freely by the consumer; another $500 dollars will be counted as credit towards a future VW purchase that comes with three years of roadside assistance.

While the payments may help assuage angry feelings for some consumers, others will be looking for VW to continue their work in recalling environmentally unfriendly vehicles. “We are working tirelessly to develop an approved remedy for affected vehicles,” said President and CEO of the Volkswagen Group of America, Michael Horn. “In the meantime, we are providing this Goodwill Package as a first step towards regaining our customers' trust.”

Program qualifications

In order to qualify for the $1,000 payment, consumers will have to be the registered owner or lessee of a VW diesel with a 2-liter TDI engine bought on or before November 8. Eligible owners are prompted to visit this website and enter their Vehicle Identification Number (VIN), vehicle mileage, and contact information by April 30.

Consumers will also have to bring their vehicle(s) to a dealer in order to prove ownership and activate the gift cards. Any consumer who participates in the program does not have to sign a release of claims agreement against the company.

The program is now the second initiative that VW has started to mend relations with consumers. The company previously offered a $2,000 “loyalty bonus” for anyone leasing or buying a new car. The deal ended on November 2 and was offered to VW owners or their family members, as long as they lived at the same address.  

After being involved in two emissions scandals, repairing relations with customers may very well be a long and grueling process for Volkswagen. While the f...

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VW rumored to offer cash cards to customers Monday

An automotive magazine reports that Volkswagen will shower diesel owners with money Monday as part of its effort to win back some of the goodwill squandered in the "dirty diesel" scandal.

The Truth About Cars says owners of cars equipped with the 2.0-liter TDI engine will get a $500 cash card they can use anywhere and a second card, worth between $500 and $750, that they can use only at VW dealers. Volkswagen has confirmed it will make an announcement Monday but hasn't gone into detail. 

VW is mired in an avalanche of lawsuits, investigations and regulatory probes following the revelation that its popular TDI "clean diesel" models were equipped with software that reduced noxious emissions when the cars were being tested, then reverted to a dirtier operating mode when the test was over.

The cash awards program will reportedly be announced Monday, Nov. 9. After that date, VW owners can go to www.vwdieselinfo.com/ and input their VIN number to find out if they qualify. About half a million cars with the dirty diesels were sold in the U.S.

The program is, for now, restricted to the 2.0-liter TDI engines found in post-2009 Volkswagen Golf, Jetta, Beetle and Passat models and Audi A3 diesels but could later be expanded to the 3.0-liter engines found in larger VWs, Audis and Porsches, the magazine said.

Cash to customers

In addition to handing out cash to customers, VW is offering dealers a subsidy that lets them take in VW diesels at the valuation they had prior to when the dirty diesel scandal broke this fall. Existing Volkswagen owners are also being offered a $2,000 loyalty discount. 

The subsidies and hand-outs are part of an effort to keep disgruntled customers from dumping their VW diesels and buying a different brand. Volkswagen is hoping to at least keep those disaffected consumers from dumping the brand entirely.

Whether customers will have to agree not to participate in any of the class action suits against Volkswagen in exchange for the largesse isn't known.

An automotive magazine reports that Volkswagen will shower diesel owners with money Monday as part of its effort to win back some of the goodwill sqsuander...

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VW recalls various vehicles with braking issue

Volkswagen Group of America is recalling 91,867 model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf/GTI and Golf SportWagen vehicles.

The camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

This could lengthen the distance needed to stop the vehicle and increase the risk of a crash.

The remedy for this recall campaign is still under development. Volkswagen will send owners an interim notification by December 22, 2015, and a second notification when a remedy plan has been completed -- currently expected to be in March 2016.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Volkswagen Group of America is recalling 91,867 model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf/GTI and Golf SportWagen vehicles. Th...

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VW says 800,000 cars under-reported CO2 emissions

Still reeling from its diesel emissions scandal, Volkswagen has a new problem. About 800,000 of its vehicles understated CO2 emissions during tests.

In response to its admission that some of its TDI diesel cars were actually releasing as much as 40 times the allowable NOx into the atmosphere, the carmaker launched an internal investigation to see how that happened – and whether any other unpleasant surprises might be in store.

The company has now issued a painful clarification.

“During the course of internal investigations, irregularities were found when determining type approval CO2 levels,” the company said in a statement. “Based on present knowledge around 800,000 vehicles from the Volkswagen Group could be affected.”

What the investigation found

Here's what the investigation found. Under the ongoing review of all processes and workflows in connection with diesel engines, it was established that the CO2 levels and the fuel consumption figures for some models were set too low during the CO2 certification process. The majority of the vehicles concerned have diesel engines.

The majority, but not all. Some of the affected vehicles use gasoline – the first time the scandal has spread to that segment of the company's business.

“From the very start I have pushed hard for the relentless and comprehensive clarification of events,” said Matthias Müller, CEO of Volkswagen Aktiengesellschaft. “We will stop at nothing and nobody. This is a painful process, but it is our only alternative. For us, the only thing that counts is the truth. That is the basis for the fundamental realignment that Volkswagen needs.”

He said Volkswagen will cooperate with all responsible authorities and do everything possible to correct the CO2 classification for the affected vehicles.

Unhappy board

In a separate statement, Volkswagen's Supervisory Board said it is “deeply concerned” about the discovery of the CO2 irregularities.

“The Supervisory Board and the special committee set up for the purpose of clarification will meet in the very near future to consult on further measures and consequences,” the Board said. “The Supervisory Board will continue to ensure swift and meticulous clarification.”

Meanwhile, investors continue to punish the German carmaker, driving its stock lower. On the Frankfurt Stock Exchange, VW shares plunged 9% as news of the new emissions issue broke.

Consumers also appear to be handing out some punishment as VW did not take part in October's record sales, enjoyed by other car companies. While October sales industry wide were up double digits, VW managed only a fractional increase over October 2014.

And it was grateful for that.

"We would like to again thank our customers for their patience and loyalty," said Mark McNabb, chief operating officer, Volkswagen of America. "Volkswagen is committed to making things right and actively working to restore trust."  

Still reeling from its diesel emissions scandal, Volkswagen has a new problem. About 800,000 of its vehicles understated CO2 emissions during tests.In...

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Volkswagen denies latest diesel cheating charge

The Environmental Protection Agency's (EPA) charge that Volkswagen's diesel cheating scandal is more widespread than originally reported brought shock from industry analysts and denial from the German automaker.

As we reported Monday, the EPA has determined that several VW, Porsche, and Audi models with 3.0-liter diesels have been found with "defeat device" software similar to that used on nearly half a million of the smaller TDI engines.

The agency issued a new Notice of Violation covering the 2014 VW Touareg; 2015 Porsche Cayenne; and 2016 Audi A6 Quattro, A7 Quattro, A8, A8L, and Q5 crossover.

“Permissible software”

But VW is denying the charges, with a company spokesman telling The Wall Street Journal that the cars contain “permissible software” and suggesting the U.S. government agency has an ulterior motive.

“What’s at issue here is clear – does the U.S. want competition in the American market or not?” the spokesman told the Journal.

In a separate statement, Porsche Cars North America said it was blindsided by the EPA finding.

“We are surprised to learn this information,” the statement said. “Until this notice, all of our information was that the Porsche Cayenne Diesel is fully compliant.”

Casting a shadow

But Karl Brauer, senior analyst for Kelley Blue Book (KBB), says the official expansion of the U.S. government probe casts a darker shadow on the entire VW Group.

“It also makes any past claims of ‘a limited number of people’ involved in the deception appear even more outrageous,” Brauer said. “Volkswagen would do well to immediately and completely disclose all people and products involved in this deception, no matter how far-reaching. Repairing the automaker’s brand and regaining trust should be VW Group’s highest priority at this point, but it can’t begin until full and voluntary disclosure is achieved.”

Fellow analyst Rebecca Lindland, senior director of commercial insights for KBB, says the EPA action Monday should not have come as a real surprise.

“This just makes official what we all suspected – no make or model was spared this treatment since the technology was shared across all diesel engines in the VW family,” she said.

Heftier fines and costs

Lindland says the result for the beleaguered automaker will be potential fines that will be even greater than first calculated, and more expensive fixes as well.

“Whatever compensation they come up with may satisfy a VW Jetta owner, but is less likely to satisfy a Porsche Cayenne owner who paid so much more for their vehicle,” Lindland said.

According to Car and Driver, the software the EPA says deceived emissions test equipment is used for cold starting diesel engines. It's perfectly legal for that purpose.

“However, Volkswagen violated the law by not disclosing this software to the EPA and by employing code that explicitly switched the car’s emissions system from a bench-testing mode that actually outperformed federal standards to allowing dirtier emissions under regular conditions,” the magazine explained.

In the month since the diesel cheating scandal broke, VW sales in the U.S. have taken a hit. The real impact from this latest EPA action, says Michelle Krebs, senior analyst at Autotrader, is the damage to the Volkswagen brand is likely to spread to the popular Audi brand as well.

The Environmental Protection Agency's (EPA) charge that Volkswagen's diesel cheating scandal is more widespread than originally reported brought shock from...

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EPA: More VW diesels have "defeat device" software

It's not just the 2.0-liter Volkswagen TDI diesel engines that use illegal software to fool emission checks, the U.S. Environmental Protection Agency said today. 

The EPA says several VW, Porsche, and Audi models with 3.0-liter diesels have been found with "defeat device" software similar to that used on nearly half a million of the smaller TDI engines. 

The agency today issued a new Notice of Violation to Volkswagen, Audi, and Porsche saying that it found several models with the illegal defeat devices.

The models are:

  • 2014 VW Touareg;
  • 2015 Porsche Cayenne; and
  • 2016 Audi A6 Quattro, A7 Quattro, A8, A8L, and Q5 crossover. 

The notice includes only models with the 3.0-liter diesel engine.

"Once again failed"

"The EPA's investigation into this matter is continuing," the notice said. "The EPA may find additional violations as the investigation continues." 

EPA said the software on the 3.0-liter engines increases emissions of nitrogen oxide (NOx) up to nine times the legal standard when the car is not hooked up to emissions-measuring equipment. 

“VW has once again failed its obligation to comply with the law that protects clean air for all Americans,” said Cynthia Giles, Assistant Administrator for the Office for EPA’s Enforcement and Compliance Assurance. “All companies should be playing by the same rules. EPA, with our state, and federal partners, will continue to investigate these serious matters, to secure the benefits of the Clean Air Act, ensure a level playing field for responsible businesses, and to ensure consumers get the environmental performance they expect.”

Both the EPA and the California Air Resources Board (CARB) are investigating the latest alleged violations. The new notice covers approximately 10,000 diesel passenger cars already sold in the United States since model year 2014. In addition, it includes an unknown volume of 2016 vehicles.

"On September 25, the California Air Resources Board sent letters to all manufacturers letting them know we would be screening vehicles for potential defeat devices,” said Richard Corey, Executive Officer of the California Air Resources Board. “Since then ARB, EPA and Environment Canada have continued test programs on additional diesel-powered passenger cars and SUVs.

"Serious concerns"

"These tests have raised serious concerns about the presence of defeat devices on additional VW, Audi and Porsche vehicles. Today we are requiring VW Group to address these issues. This is a very serious public health matter. ARB and EPA will continue to conduct a rigorous investigation that includes testing more vehicles until all of the facts are out in the open," Corey said.

As in the 2.0-liter engines, EPA said VW "manufactured and installed software in the electronic control module of these vehicles that senses when the vehicle is being tested for compliance with EPA emissions standards."

"When the vehicle senses that it is undergoing a federal emissions test procedure, it operates in a low NOx 'temperature conditioning' mode, EPA said. "Under that mode, the vehicle meets emission standards. At exactly one second after the completion of the initial phases of the standard test procedure, the vehicle immediately changes a number of operating parameters that increase NOx emissions and indicates in the software that it is transitioning to 'normal mode,' where emissions of NOx increase up to nine times the EPA standard, depending on the vehicle and type of driving conditions." 

It's not just the 2.0-liter Volkswagen TDI diesel engines that use illegal software to fool emission checks, the U.S. Environmental Protection Agency said...

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Volkswagen skids to a loss in the third quarter

Having to admit to a systematic design to circumvent emissions tests on its diesel cars was a blow to Volkswagen. What else could go wrong?

It could lose money. Lots of it.

The embattled German automaker reports losses of $3.9 billion in the third quarter. Admittedly, plenty of consumers were buying its cars during those three months. The loss is attributable to the billions of dollars the company has set aside to deal with the aftermath of the diesel scandal.

In its report, VW executives chose to focus on the positive. Sales revenue grew by 8.5% in the July through September quarter. Operating return on sales, before special items, amounted to 6.4%.

Core strength

"The figures show the core strength of the Volkswagen Group on the one hand, while on the other the initial impact of the current situation is becoming clear,” said Matthias Müller, Chairman of the Board of Management of Volkswagen Aktiengesellschaft. “We will do everything in our power to win back the trust we have lost."

But the future may be uncertain for Volkswagen and there could be more pain ahead. The quarterly report only reflects the initial weeks of the cheating scandal. A preliminary report this week from Kelley Blue Book projected a sharp drop in VW sales, suggesting the scandal has taken a toll on the brand, not just its diesel cars.

Analysts at Frost & Sullivan say VW's concession of corporate malfeasance in circumventing Environmental Protection Agency (EPA) testing in the U.S. can have impact on the entire industry.

Long-term sales decline

"As an immediate impact of the scandal, Volkswagen Group sales are expected to fall by 2% – 4% by 2020," said Arun Chandranath, Frost & Sullivan Automotive and Transportation Senior Research Analyst. "There will be a significant push towards alternate powertrains from both the industry and the consumer.”

As consumers become more leery of diesel technology, Chandranath believes hybrids will be the strongest benefactor. Hybrids offer high fuel efficiency with low emissions and are independent from a charging infrastructure. It's also a proven technology with plenty of available products.

Meanwhile, government regulators can be expected to tighten their standards. Frost & Sullivan predicts globally harmonized test procedures will be a vital strategy towards implementing worldwide test standards. This will ensure standardized emission and fuel testing so that the company can begin to regain consumer trust.

Having to admit to a systematic design to circumvent emissions tests on its diesel cars was a blow to Volkswagen. What else could go wrong?It could los...

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Volkswagen recalls Jettas, Golfs and E-Golfs

Volkswagen Group of America is recalling 993 model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014; Golf vehicles manufactured April 2, 2014, to December 3, 2014; and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014.

The vehicles are equipped with a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.

In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall is expected to begin in November 2015.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69L6.

Volkswagen Group of America is recalling 993 model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014; Golf vehicles manufacture...

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Surprise! Volkswagen diesel prices plunge

Not only does Volkswagen face punitive fines, lawsuits, and recall costs in connection with its diesel cars that cheat on emissions controls, its selling fewer vehicles.

And those that are selling are going at a discount.

Kelley Blue Book (KBB) reports that average auction prices, along with new-car shopping activity on KBB.com, for Volkswagen diesel vehicles have declined four weeks after the diesel emissions issue was announced. No surprise there.

The average auction price for Volkswagen diesel models dropped by nearly 16% since the news broke of the emissions scandal. The average auction price for the VW’s gasoline-powered vehicles declined by 2.9%.

On KBB.com, Volkswagen new-car shopping activity for affected TDI models has fallen, on average, by 2.4%.

“According to Kelley Blue Book Field Analysts, some auctions are still holding off on selling the affected Volkswagen inventory,” said Tim Fleming, analyst for Kelley Blue Book. “While Volkswagen diesel auction prices are in decline, we could see larger fluctuations depending on how this inventory is handled.”

According to KBB, the Volkswagen Golf SportWagen and Golf have seen the most significant declines in shopping activity, with decreases of 6.2 percent and 3.7 percent respectively.

The Audi A3 and Volkswagen Jetta SportWagen are the only TDI models seeing increases in activity, at 1.6% and 3% respectively. KBB says Audi A3 shoppers are increasingly cross-shopping competing luxury models following the announcement.

The most highly cross-shopped vehicles are the Lexus NX, BMW 2-Series, and Mercedes-Benz CLA.

Not only does Volkswagen face punitive fines, lawsuits, and recall costs in connection with its diesel cars that cheat on emissions controls, its selling f...

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Latest dirty diesel lawsuit may be the most troublesome for VW

Volkswagen already faces more than 400 lawsuits filed by U.S. consumers over its use of sophisticated computer software to cheat on emission tests as well as investigations by government agencies, but the latest lawsuit, if successful, may produce results that actually benefit the general public.

It was filed today by the Center for Auto Safety (CAS), a Washington, D.C. non-profit that has been battling the auto industry for 45 years. Unlike the private lawsuits which seek monetary damages for VW and Audi owners, the center’s suit seeks action to clean up the damage from VW’s actions and ensure the violations are not repeated.

Specifically, the lawsuit seeks an injunction ordering VW:

  • To remediate the environmental harm caused by VW’s emissions relief,
  • To appoint an independent organization to monitor VW’s compliance with state and federal laws as well as other relief granted in this lawsuit, and
  • To order VW to pay a portion of its annual net profits into an independent fund administered by third parties to a non-profit organization to offset the environmental damage.

"Unprecedented corporate crime"

“CAS has sued VW and Audi because they committed an unprecedented corporate crime and fraud on the public that requires injunctive relief to remedy the harm caused by their violations of state and federal environmental and consumer protection laws,” said Clarence Ditlow, executive director of the center. “Class actions and government enforcement actions result in headlines, penalties and settlements that do nothing to change underlying corporate behavior or remediate the underlying damage caused by illegal behavior.”

Ditlow said other sanctions commonly imposed on automakers also fall short.

“The independent monitors and auditors sanctioned by the Justice Department and federal agencies are nothing more than corporate law firms and employees who are all too willing to sign off on the behavior of their employers in documents filled with withheld redactions. When so-called independent funds are set up as was done in the Toyota Unintended Acceleration class action, they go to auto company designed programs that benefit the auto maker, not the consumer,” Ditlow said, vowing that his group will get results.

“CAS will use its integrity and skills acquired through 45 years of battling the auto industry to ensure that this litigation will reform VW and Audi once and for all and set a precedent for all other auto companies in the future,” Ditlow said in an email to ConsumerAffairs.

Volkswagen already faces more than 400 lawsuits filed by U.S. consumers over its use of sophisticated computer software to cheat on emission tests as well...

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Germany orders Volkswagen to recall 8.5 million diesel-powered cars

Tired of waiting for Volkswagen, German authorities have rejected VW's proposal for voluntary repairs and ordered the automaker to get its recall of 8.5 million diesel-powered cars into gear.

In the U.S., the Environmental Protection Agency is waiting for VW to propose a remedy. The EPA will then study the proposed remedy to determine whether it is likely to work, a process that could stretch well into 2016.

The Federal Trade Commission has also opened an investigation into the deception, joining the Justice Department and the EPA, agency spokesman Justin Cole confirmed yesterday. At issue, presumably, are VW's advertisements touting its "clean" diesels. 

It was researchers in the United States who discovered that VW had rigged a "cut-out" that turned off much of the pollution control equipment on its diesel cars except when they are being inspected, allowing the cars to emit as much as 40 times the allowed amount of pollutants.

But the number of cars involved in the U.S. is relatively small, fewer than half a million. In Germany, by contrast, the illegal device is found on more than 8.5 million cars. Today's recall affects 2.4 million of them. It came after German Transport Ministry officials rejected VW's proposed fix.

A huge embarrassment

In the U.S., the scandal is a huge embarrassment for Volkswagen that many analysts say could permanently harm its brand but is not regarded as a national disgrace or a potential economic or environmental disaster.

In Germany, by contrast, the number of cars is not only much greater, but the importance of VW to the nation's economy is hard to overstate. German authorities, fearing that their entire auto industry could be harmed by the scandal, are increasingly impatient and determined to begin implementing a solution.

The recall ordered by the government will be much more expensive for VW since it requires the company to speed up the process and devote more time, money, and personnel to designing and implementeing a fix.

Under today's order, Volkswagen must share technical details of its solution with the government by mid-November and begin recalling cars in January. The government will test the recalled vehicles to be sure the repairs are successful.

For the sake of customers and the image of the automobile, “we will clear up what happened at Volkswagen,” Enak Ferlemann, state secretary in Germany’s Transport Ministry, said in a speech in the lower house of parliament, Bloomberg Business reported. “Germany will stay the No. 1 auto country.”

Tired of waiting for Volkswagen, German authorities have rejected VW's proposal for voluntary repairs and ordered the automaker to get its recall of 8.5 mi...

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Lawsuit seeks immediate buyback of VW diesels in California

The latest lawsuit in the Volkswagen dirty diesel scandal seeks an immediate buyback of "clean" TDI diesels sold in California, arguing that the cars violate California's strict emissions laws.

The lawsuit follows Congressional testimony by VW executives who said the firm won't begin to recall its polluting diesels until 2016, and that the recall process could take a year or more.

“In a state where environmental protection is paramount, consumers in California have suffered greatly from VW's dirty diesels and its deception,” said Steve Berman, managing partner of the Seattle law firm Hagens Berman. “We believe California owners should not have to choose between either parking their cars and walking, or driving them and spewing illegal and dangerous compounds into the environment. They should not have to wait years or even months for Volkswagen to get around to fixing this.”

The lawsuit states that the tainted vehicles violate California law because by design, they were never intended to pass the state's emissions requirements and instead employed a defeat device which, during emissions tests, turns on full emissions controls -- but only during the test.

Warranty breached

“Under California’s stringent automobile emissions control laws, each vehicle purchased in the state must as a matter of law come with an express manufacturer’s warranty that the vehicle was ‘[d]esigned, built, and equipped so as to conform with all applicable regulations adopted by the Air Resources Board,’ the suit states. “Volkswagen Group of America, Inc. (“VW”) breached this express warranty with respect to each California Vehicle.”

According to the suit, “Under applicable California express warranty law, VW must ‘promptly’ offer to accept the return of non-conforming vehicles and to provide replacement vehicles or restitution of the purchase price (among other remedies) unless it can make them ‘conform to the applicable express warranties after a reasonable number of attempts.’”

The suit further alleges that Volkswagen admits it cannot presently make the required repairs and its own timetable would have owners wait months, or even years for a suitable repair.

The suit covers these diesel VWs:

  • Jetta (model years 2009 – 2015),
  • Beetle (model years 2009 – 2015),
  • Audi A3 (model years 2009 – 2015),
  • Golf (model years 2009 – 2015) and
  • Passat (model years 2014 – 2015).

Hagens Berman's suit quotes VW owners who feel that Volkswagen has committed consumer fraud, leaving them with either an illegally polluting car, or what will become a recalled, underperforming vehicle whose value has sharply declined.

Joining Hagens Berman in the suit is business litigation firm Quinn Emanuel.

The latest lawsuit in the Volkswagen dirty diesel scandal seeks an immediate buyback of "clean" TDI diesels sold in California, arguing that the cars viola...

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Diesel engineer offers free advice to Volkswagen

The pressure is building on Volkswagen in the wake of the automaker's admission that it installed software in its “clean diesel” cars to pass mandated emissions tests, when the vehicles were actually operating at 40 times over the Environmental Protection Agency (EPA) standard.

Besides the legal and public relations disaster VW has on its hands, it faces another stern test. Somehow it has to “fix” the problem on the millions of cars that have the technology.

One would think that if the problem could have been easily fixed, the company would have done that in the first place, rather than take the enormous risk that cheating on the emissions test entailed.

Might not be that complicated

Actually, the fix might not be all that complicated, according to Ta-Jen Huang, a chemical engineering professor at National Tsing Hua University in Taiwan. Huang says replacing the Selective Catalytic Reduction (SCR) system on current VWs with what he describes as the Electro-Catalytic Honeycomb (ECH) system would solve the problem.

As we reported last week, the SCR system has significant drawbacks. This system uses a technology bearing the trade name “AdBlue” to convert diesel fuel's toxic NOx by-product into harmless nitrogen via various chemical reactions in a special SCR that has been optimized for NOx reduction.

According to Empa Laboratory of Automotive Powertrain Technologies director Christian Bach, SCR systems are considerably more complex than a conventional three-way catalytic converter in gasoline engines. AdBlue is carried in a separate tank in the car and needs to be topped off every now and again, usually while the vehicle is being serviced. The AdBlue dosage needs to be set precisely to the amount of NOx emitted by the engine.

If the dosage is too low, it doesn't reduce NOx emissions enough to meet the standard. Too high a dosage and the result is undesirable ammonia emissions. In short, diesel SCR systems can yield unpredictable results.

Zero emissions

Huang believes replacing the SCR system with the ECH system can treat diesel exhaust to zero emissions. But what does that do to fuel economy?

“The fuel economy with replacing the SCR with the ECH can be kept at least the same or even be increased,” Huang told ConsumerAffairs. “In fact, the electro-catalytic honeycomb (ECH) can maximize both the performance and the fuel economy, with possible zero air pollution, without consuming any resource.”

Huang provided a graphic showing how the ECH system works (shown above). He says it's an easy fix on cars equipped with existing SCR technology, only requiring the replacement of a section of the tail pipe.

”This only needs to replace the section of the SCR converter by the ECH, which is a honeycomb in a size similar to the SCR catalyst honeycomb,” Huang said. ”The consumer may not see any difference on this fix.”

If the fix is that simple, one has to wonder why it hasn't been adopted before. But Huang said he believes it is the answer, and that VW is well aware of it. He quotes engineers at VW Group as saying they believe the ECH system ”has big potential.”

The pressure is building on Volkswagen in the wake of the automaker's admission that it installed software in its “clean diesel” cars to pass mandated emis...

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Senators: VW diesel owners got $50 million in tax credits

Consumers, car dealers, environmentalists, regulators, they're all mad at Volkswagen. And now you can add the U.S. Senate. It turns out that consumers who bought VW's "clean diesels" slurped up $50 million or so in "lean-burn technology motor vehicle" tax credits.

The top two senators on the Senate Finance Committee have written to Volkswagen, giving the company until Oct. 30 to answer some tough questions about whether those credits were justified.

"Volkswagen fleeced Oregonians and Americans across the country by selling 'clean' diesels secretly equipped with defeat devices (that hid their true emissions)," Sen. Ron Wyden (D-Ore.) said in a blog posting that claimed Oregonians own more VW diesels per capita than residents of any other state.

Wyden and Senate Finance Committee Chairman Orrin Hatch (R-Utah) said they are "launching a bipartisan investigation into VW’s cheating – cheating that millions of taxpayer dollars inadvertently subsidized because of VW’s deception."

Certified by Volkswagen

It all has to do with something called the Alternative Motor Vehicle Tax Credit, passed by Congress in 2005 to encourage taxpayers to buy high-efficiency, low-polluting cars. To qualify, manufacturers had to certify that their vehicles met certain standards, after which consumers could claim the tax credit, the senators note in their letter to Volkswagen.

In 2008, Volkswagen certified to the Internatl Revenue Service that the 2009 VW Jetta TDI sedan and SportWagen qualified for $1,300 tax credits based on their supposedly clean emissions profile. More VW and Audi vehicles were added later.

About 60,000 of the cars were sold by July 1, 2010. The credit was then cut in half until it expired on Dec. 31, 2010. Using those figures, the senators calculated the loss to American taxpayers at "well over $50 million."

In their letter, the senators give Volkswagen until Oct. 30 to produce documents relating to the tax credits. 

House holds a hearing

The letter was sent to VW CEO Matthias Muller and Michael Horn, president and CEO of Volkswagen Group of America. Horn is on Capitol Hill today, testifying before the House of Representatives Energy and Commerce Committee, which is also looking to grill VW and EPA officials.

In advance of today's hearing, the EPA told U.S. lawmakers it could not divulge new details about its probe since it is still conducting its investigation. Previously, officials have said that VW deceived regulators by building the "cut-out" software that turned on emission controls when vehicles were being inspected, then turned it off when the inspection ended. 

In written testimony prepared for today's House hearing, officials said VW also conspired to cover up evidence of its deceptive actions.

Besides various federal investigations, VW also faces a flood of consumer lawsuits and investigations by state attorneys general, including New York's Eric Schneiderman. 

"No company should be allowed to evade our environmental laws or promise consumers a fake bill of goods. That is why my office is investigating troubling reports that millions of Volkswagen cars carried software designed to cheat emissions tests that protect our environment," Schneiderman said. "We look forward to collaborating with Attorneys General across the nation on this matter.”

Consumers, car dealers, environmentalists, regulators, they're all mad at Volkswagen. And now you can add the U.S. Senate. It turns out that consumers who...

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Volkswagen examines its options -- repair or replace?

Repair or replace -- those are basically the options Volkswagen faces as it tries to figure out what to do about 11 million diesel-powered cars that were sold with software that intentionally gives incorrect emission readings.

The most extreme option is replacing some or all of the cars. The simplest is reprogramming the software that controls the emission system. Whatever happens, Volkswagen says recalls will begin in January and are expected to be completed by the end of 2016, a VW spokesman said.

Whatever VW is going to do, it needs to make up its mind. German regulators have set a deadline of today (Wednesday, Oct. 7) for the company to present a preliminary plan, Bloomberg Business reports. 

Since numerous models are equipped with the deceptive software, there may be different fixes for different models. Some models might get by with a reprogramming, others with a bigger catalytic converter. But in some models, a more expensive and complicated solution may be needed.

There's also the problem of performance and fuel economy. Some of the simpler solutions could solve the emissions problem but reduce the car's acceleration and mileage, likely leading to customer dissatisfaction and litigation.

Lawsuits piling up

And speaking of litigation, lawsuits against VW are piling up. Nearly 230 class-action suits have been filed in 37 U.S. states. And now West Virginia looks to become the first state to file against Volkswagen on behalf of VW owners.

West Virginia Attorney General Patrick Morrisey filed suit Friday seeking compensation for 2,684 VW diesel owners in his state. The suit seeks restitution of up to $6,855 per car plus $5,000 for each violation of the state's consumer protection law.

“West Virginia consumers responded to Volkswagen’s advertising by purchasing TDI clean diesel models, expecting that their vehicles would be environmentally friendly, fuel efficient, and high performance as advertised.” Morrisey said. “According to the complaint, Volkswagen will not be able to comply with the EPA order to make the affected vehicles comply with emissions standards without substantially degrading their performance and fuel efficiency to a level below what was advertised.”

West Virginia's first-in-the-nation filing is appropriate since it was a May 2014 study conducted by the Center for Alternative Fuels, Engines & Emissions at West Virginia University that first found elevated levels of emissions on several Volkswagen cars.

Their data was then turned over to the U.S. Environmental Protection Agency (EPA) and the California Air Resources Board, leading to the current crisis that threatens VW's brand and leaves consumers in limbo.

Repair or replace -- those are basically the options Volkswagen faces as it tries to figure out what to do about 11 million diesel-powered cars that were s...

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Extra pollution from VW diesels killed dozens of Americans, AP estimates

Volkswagen's use of software to falsify emission measurements of its TDI diesel engines is estimated to have killed dozens of Americans, the Associated Press reports.

The news agency said it's likely that between five and 20 people died in the U.S. during each of the seven years the VW emission-falsifying software was in use -- a potential total of nearly 100 deaths.

The death and illness toll would be much higher in Europe, where VW sold millions of the "clean diesel" engines compared with fewer than half a million in the U.S.

The illegal software used by VW allowed its diesel cars to spew up to 40 times more nitrogen oxides (NOx) than allowed by U.S. clean air regulations. The nitrogen oxides contribute to smog, which is harmful to asthma sufferers as well as lung and heart disease patients.

Diesel engines also emit fine particulate matter, commonly called "soot," which can lodge in the lungs and cause severe health problems. Diesel engines are the third-largest human-made source of soot, estimated to cause about 15,000 deaths a year in the United States, according to the Environmental Protection Agency.

Heart attack trigger

A 2011 study in The Lancet concluded that traffic exposure is the single most serious preventable trigger of heart attack in the general public, causing 7.4% of all attacks.

The EPA says that diesel engines also contribute to acid rain and global climate change. The World Health Organization said in 2012 that diesel exhaust had been conclusively shown to be a cause of cancer in humans. 

However, a study earlier this year found no link between the exhaust from "new technology diesel" engines and lung cancer. The study, issued in January by the Health Effects Institute also confirmed that the concentrations of particulate matter and toxic air pollutants emitted from new-technology engines are more than 90% lower than emissions from traditional older diesel engines.

The study exposed laboratory rats, for 80 hours a week and up to 30 months, to emissions from a heavy duty diesel engine meeting 2007 U.S. EPA standards that use new filters and other control technology to reduce emissions significantly. In contrast to previous health studies, the study found that lifetime exposure did not induce tumors or pre-cancerous changes in the lung, although it said "a few mild changes" were seen in the lungs.

VW unaware

Volkswagen said it was unaware of any deaths resulting from the emissions tinkering. 

"General allegations regarding links between NOX emissions from these affected vehicles and specific health effects are unverified. We have received no confirmed reports that the emissions from such vehicles caused any actual health problem," the company said in a statement.

Volkswagen's use of software to falsify emission measurements of its TDI diesel engines is estimated to have killed dozens of Americans, the Associated Pre...

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Engineers explain how clean diesel technology should work

Plenty of consumers are outraged that Volkswagen systematically cheated on emissions tests, but few understand how and why they did it.

The BBC reports the software installed in the vehicles was able to detect when they were being tested and altered performance during those brief periods so that the vehicles didn't give off as much toxic NOx, the main pollutant in diesel exhaust.

Why, exactly, did VW think it had to go to such lengths to bypass the emissions standards? And how is a diesel engine different from one powered by gasoline?

Researchers at Empa’s Laboratory of Automotive Powertrain Technologies explain that gasoline engines employ a three-way catalytic converter that breaks down more than 98% of NOx in the exhaust. Unfortunately, it doesn't work on diesel engines.

Power plant technology

In order to meet the same pollution standards as gasoline engines, diesel engines use a method originally developed for the denitrification of power plant exhaust gases. The first system was put on trucks; it has only recently migrated to cars.

This system uses a technology bearing the tradename “AdBlue” to convert the NOx into harmless nitrogen via various chemical reactions in a special SCR (selective reduction) catalyst that has been optimized for NOx reduction.

And here's where VW may have run into trouble. According to Empa director Christian Bach, SCR systems are considerably more complex than a conventional three-way catalytic converter in gasoline engines. Here's how VW describes its SCR system on its website.

Little margin for error

AdBlue is carried in a separate tank in the car and needs to be topped off every now and again, usually while the vehicle is being serviced. The AdBlue dosage needs to be set precisely to the amount of NOx emitted by the engine.

If the dosage is too low, it doesn't reduce Nox emissions enough to meet the standard. Too high a dosage and the result is undesirable ammonia emissions. In short, diesel SCR systems can yield unpredictable results.

As an added complication, Bach says at temperatures below 200 degrees C (392 degrees F), AdBlue tends to form residues that eventually clog up the SCR catalyst. That means the systems must be adjusted specifically to the various engine types and expected load change – i.e. drivability – and optimized, which is a complex, and thus expensive, process.

Is there a better way? While some are ready to write off “clean diesel” technology, Bach and his team of researchers are in pursuit of one that might work better. For example, two doctoral students on Bach’s team are experimenting with AdBlue injection procedures using laser-based measuring techniques.

“The better we understand these technologies in detail, the more cleanly diesel vehicles will run on the streets,” Bach said.

Plenty of consumers are outraged that Volkswagen systematically cheated on emissions tests, but few understand how and why they did it.The BBC reports ...

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Volkswagen readies retrofit procedure for 11 million cars

Volkswagen is pulling together plans to recall and retrofit 11 million diesel-powered cars worldwide. At the same time it is trying to retrofit its brand from the damage done by the revelation that it used software to fool emissions testing equipment. 

VW's new CEO, Matthias Mueller, said that "in the next few days," the company will begin asking customers to bring their cars in to have the illegal software deactivated, a campaign that some experts say could cost more than $6 billion. 

Fewer than half a million of the cars are in the United States but they constitute nearly all of the cars VW sold here under its much-ballyhooed TDI "clean diesel" label. 

The company has set up a website for U.S. customers that includes an apologetic statement from Michael Horn, CEO of Volkswagen Group of America.

In his statement, Horn emphasizes that VW and Audi diesel-powered cars are safe and legal to drive.

Legal blizzard

The company faces a blizzard of class-action lawsuits and pending criminal and civil actions by federal and state authorities in both the U.S. and Germany.

The consumer class-actions mostly reflect owners' concenrs that their cars have lost resale value as a result of the stealth software that turned emission controls on full-blast only when the cars were undergoing periodic emissions tests. The rest of the time, emissions were as much as 40 times the legal limit.

Customers are also worried that, once the retrofit is completed, their cars will not be as peppy and will not achieve the fuel economy that they do now.

Besides the pending fines, penalties, litigation, and lost sales, Volkswagen is being severely punished by stock markets, where falling stock prices have wiped out more than one-third of the company's market capitalization.

Volkswagen is pulling together plans to recall and retrofit 11 million diesel-powered cars worldwide. At the same time it is trying to retrofit its brand f...

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Audi admits "dirty diesel" involvement, pledges to fix cars

The Volkswagen "dirty diesel" scandal is starting to have overtones of Watergate. Every few days we're brought fresh news of yet another transgression, cover-up, or evasion.

The latest affects Audi, VW's upscale brand sometimes referred to as Volkswagen's Lexus. Audi today said that 2.1 million of its diesel-powered cars are equipped with the same stealth software as its downmarket VW brethren.

"We are working at full speed to find a technical solution," said Audi spokesman Juergen de Graeve, Bloomberg Business reported. "Once we have that solution, we will write to customers and we will upgrade the cars so that they are within emissions regulations.

Audi said the 2.1 million cars included the popular A4 sedan and Q5 SUV. Only 13,000 of the cars were sold in the U.S.

Ousted VW CEO Martin Winterkorn made much of his strategy of using interchangeable parts in the company's many brands, which include VW, Audi, Porsche, Seat, and Skoda.

Common components

Some analysts had questioned that strategy, saying it could spell disaster for the company if it had to recall a component common in many millions of cars. It is, of course, exactly that situation that VW now faces. It needs to replace or retool software in 11 million cars -- more than it sells in a year. About 5 million are VW brand cars, including Golfs, Passats, and Tiguans, according to Automotive News.

Winterkorn, meanwhile, is the subject of a criminal probe opened by prosecutors in Germany. Investigators are trying to determine who is responsible for scheming to circumvent emissions regulations.

But while trying to pin blame on someone, the German government is also “working hard to contain the damage,” according to Peter Altmaier, chief of staff to Chancellor Angela Merkel. He said in an interview with Bloomberg Television in Berlin that the government is keen to ensure that the reputation of German cars in general is “not damaged.”

A 2016 Audi S6 (Audi photo)The Volkswagen "dirty diesel" scandal is starting to have overtones of Watergate. Every few days we're brought fresh news...

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Other diesel carmakers worry about VW fallout

What will be the impact on car buyers of the Volkswagen diesel emissions scandal? Will it dampen new car sales?

Most industry experts say it shouldn't. Edmunds.com says the scandal appears to have had very little impact on consumer confidence in the overall industry, even as it proves to be a self-inflicted wound for the German automaker.

"Volkswagen's deception is dominating headlines, but it is not keeping shoppers away from other brands' showrooms," said Edmunds.com Director of Industry Analysis Jessica Caldwell. "It puts the crisis in a little bit of perspective, since these Volkswagen diesels don't constitute a very big share of sales. It's also a reminder that buyers won't disappear from the market just because they suddenly can't or don't want to buy these affected cars. They're willing to turn to other automakers that will meet their needs."

BMW may stand to benefit from Volkswagen's woes, and the fellow German automaker is taking great pains to assure consumers that its clean diesel vehicles don't cheat. BMW said it has “clear, binding specifications and processes” in place through all phases of development at the BMW Group in order to avoid wrongdoing.

Cites studies

In a news release, the car maker said the International Council on Clean Transportation (ICCT) carried out two studies that confirmed the BMW X5 and 13 other BMW vehicles tested comply with the legal requirements concerning NOx emissions. No discrepancies were found in the X5 between laboratory-test and field-test NOx emissions, the company said.

BMW Group also said it is willing to discuss its testing procedures with the relevant authorities in the U.S. and other countries and would make any of its vehicles available for testing at any time.

The company said progress in meeting emissions goals has largely been accomplished with diesel technology and it is not backing away from diesel propulsion systems because of VW's problems. In fact, the company said meeting future requirements won't happen without diesel drive trains.

According to BMW, a diesel engine emits roughly 15% to 20% less CO2 on average than a comparable gasoline engine.

Refining and optimizing

“At the BMW Group, we have invested a great deal in recent years in refining and optimizing diesel technology,” the company said in a statement.

BMW has a lot riding on how consumers ultimately react since it is heavily invested,in diesel models, as are many other automakers. Diesel vehicles accounted for 38% of vehicles sold worldwide last year – mostly in Europe. Diesel is less of a factor in the U.S. since diesel-powered vehicles accounted for only 6% of total sales.

The U.S. Environmental Protection Agency (EPA) said last week that it is revising its emissions testing procedures to make it more difficult for a car maker to cheat. BMW said it supports efforts to bridge the gap between test results and real-life fuel consumption and emissions.

What will be the impact on car buyers of the Volkswagen diesel emissions scandal? Will it dampen new car sales?Most industry experts say it shouldn't....

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Dealers join consumers in suing VW over "dirty diesel" scandal

Unsold VWs (Staff photo)

It's not just Volkswagen owners who are outraged over the Volkswagen dirty diesel scandal, dealers are angry too. In fact, the dealers were already fed up with slow sales that they blamed on VW's plodding pace in bringing new models to market, and many are right behind consumers in filing class action litigation against the company.

It might sound strange to consumers, but dealers stand to lose a lot more in the Volkswagen scandal than their customers do. After all, what's the worst that will happen to a VW owner? The cars aren't safety hazards and can still be driven; they stand to lose resale value and may take a performance hit when the emissions systems are straightened out, but no individual car owner is going to be wiped out financially.

Dealers, on the other hand, argue that they have already taken multi-million dollar hits in lost sales because VW was slow to update its model line-up. And now they stand to lose much more if consumers turn their backs and head over to the Kia or Nissan dealer. 

There's also the little matter of inventory. Volkswagen sales have been sluggish the last few years and if you look carefully at VW dealers' lots, you'll see they are bulging with unsold cars that appear as a huge liability on dealers' balance sheets. 

Bargain hunter's dream

Not to be crass, but there is one bright spot in the entire mess -- anyone looking for a new or used car should be able to drive a hard bargain and then drive off with lots of change jiggling in their pockets. 

Dealers live from month to month. Between now and the end of September, anyone who walks into a VW showroom with cash or good credit should be able to knock thousands of dollars off the going price for most models. 

Admittedly, this is not the time to buy a VW diesel, since no one knows what the emissions modifications will do to the cars' performance and fuel economy, but gas-powered Volkswagens are the same precision-engineered, fun-to-drive cars today that they were yesterday.

Consumers too often make buying decisions based on morality instead of their own self-interest. Whether you buy a VW or not doesn't really matter to Volkswagen, but if you can do so at a fire-sale price, it matters a lot to your bank balance. 

Headed for court

The mess that VW has made for itself also presents a sterling opportunity for the legal profession, which is letting no grass grow under its feet. Lawyers who specialize in the auto trades are tuning up their word processors and getting ready to head for the courthouse, Automotive News reports. 

“If I’m a VW dealer and they’ve made intentional decisions either in Germany or in Virginia, and those decisions damaged the brand, that hurts me as a dealer,” said Mike Charapp, a partner at Charapp & Weiss in McLean, Va., a McLean, Va., a firm that represents dealers, the trade journal reported. “I’m going to be looking at some potential recourse unless VW steps up and helps me with my business.

VW's U.S. subsidiary is headquartered in Herndon, Va., near Washington Dulles International Airport. The proximity to Dulles makes it easy for executives to fly back and forth to Germany.

It also makes it convenient for lawyers to shuttle into Dulles and head for the Fairfax County courthouse or the U.S. District Court in Alexandria. Reuters estimates that at least 25 class-action cases have already been filed, representing dealers in all 50 states. 

Besides lost sales, dealers will argue that the value of their franchises has been decreased -- even wiped out -- by Volkswagen's skirting of U.S. emission laws. The damages sought by dealers could easily exceed those sought by consumers and could even rival the $18 billion in potential fines.

Fahrvergnügen? Fuhgeddaboudit.

Unsold VWs (Photo via Wikipedia)It's not just Volkswagen owners who are outraged over the Volkswagen dirty diesel scandal, dealers are angry too. In...

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Consumer group demands rebates for VW "clean diesel" owners

A consumer group says Volkswagen mut offer to buy back all of the "clean diesel" cars equipped with software that lets them slip through emissions tests.

“VW once was a company that brought us iconic cars like the Beetle and the flower-powered microbus, but now VW is just a big cheater, said Ed Mierzwinski, Consumer Program Director of U.S. PIRG. “VW CEO Martin Winterkorn resigned ... while claiming he committed 'no wrongdoing' but VW must still pay full penalties under law and grant full rebates to the customers it deceived into buying pollution-spewing cars that led to massive, undeserved profits.”

The Environmental Protection Agency (EPA) says Volkswagen built elaborate software — called a “defeat device” — to turn on emission controls during testing and turn them off during regular driving, emitting as much as 40 times the legal limit of smog-forming and lung-damaging pollutants.

“When they were caught, they denied it as long as they could but now VW admits it broke the law when it engaged in a scheme to trick pollution controls and ripped off hundreds of thousands of consumers who thought they were buying clean vehicles,” added Mierzwinski. “Our Make VW Pay Campaign will hold VW fully accountable while preventing future corporate lawbreaking that cheats consumers or places health, safety, wallets or the environment at risk.”

Key demands

Key elements of U.S. PIRG’s Make VW Pay Campaign include:

1. Volkswagen must offer to buy back all “defeat device” diesel cars with full rebates to customers. VW cheated customers in selling them a product that was different than advertised in material ways.

2. The EPA must demand tough penalties: For VW’s violation, the law calls for penalties up to $37,500 per car — or $18 billion total.

3. Congress must put an end to the auto industry’s “get out of jail free" loophole: Auto industry lobbyists have won and defended a loophole in the law that makes it harder to prosecute their executives for intentionally violating the law and putting the public at risk, U.S. PIRG said. It’s time to close that loophole and any others that threaten consumer safety or wallets.

4. The Department of Justice must stop allowing tax write-offs for wrongdoing.

“GM got off cheap with a $900 million penalty over its ignition switch defect and cover-up that reportedly led to as many as 124 deaths,” concluded Mierzwinski. “Let’s make sure VW pays, that its customers get justice and that corporate crime no longer pays.”

U.S. PIRG is the federation of state Public Interest Research Groups. PIRGs are non-profit, non-partisan public interest advocacy organizations.

A consumer group says Volkswagen mut offer to buy back all of the "clean diesel" cars equipped with software that lets them slip through emissions tests....

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VW apologizes, stops sales of diesel models in U.S.

Volkswagen has apologized and suspended sales of its "clean diesel" cars in the U.S. after federal and California officials charged the cars were clean only when hooked up to emissions testing devices and dirty the rest of the time.

Whether an apology will be enough to placate outraged VW owners is doubtful. "I am furious at Volkswagon for intentionally lying to me. I want to return my 2010 to Volkswagen for a full refund," said photographer and VW owner Joshua Ets-Hokin in a Facebook comment.

"This is almost unbelievable," said Daryl Allen, a semi-retired engineering graduate of the Masschusetts Institute of Technology, expressing the disbelief with which many VW fans greeted the news.

"Wow, how shady and deceptive from a company that claims to be so environmental!" said another Facebook commenter, J'On Bradley, a heavy equipment operator.

German engineering

Volkswagen, revered by many consumers for turning out precision-engineered high-tech cars at modest prices, has for years promoted its TDI turbodiesels as a clean and efficient alternative to hybrids so the news that the cars allegedly put out 40 times the allowed levels of diesel pollution left many of its most loyal customers dismayed and bitterly disillusioned.

Consumers immediately began complaining that their cars would lose much of their resale value and class-action lawyers were expected to be close behind.

VW itself seemed taken aback by Friday's announcement by the Environmental Protection Agency but finally managed to get out a brief statement attributed to its CEO on Sunday.

"I personally am deeply sorry that we have broken the trust of our customers and the public," said Prof. Dr. Martin Winterkorn. "We will cooperate fully with the responsible agencies, with transparency and urgency, to clearly, openly, and completely establish all of the facts of this case. Volkswagen has ordered an external investigation of this matter.
"We do not and will not tolerate violations of any kind of our internal rules or of the law, Winterkorn insisted as the company announced that it was suspending sales of all vehicles equipped with the four-cylinder TDI -- turbo direct injection -- engine. The engine is used in VW Golf, Jetta, Passat and Bettle models as well as the Audi A3."

It's estimated that about 482,000 of the cars were manufactured and sold -- and are still on the road -- leaving owners of those vehicles waiting for the next shoe to drop.

It is a near certainty that VW will recall the cars to remove the allegedly illegal software that deceives emission inspection stations but whether it will be able to bring the cars into compliance with clean-air regulations without hampering their performance and gas-mileage is not known.

Damage to the brand

Volkswagen faces up to $18 billion in fines and could be criminally prosecuted. But even more severe than any legal penalty may be the damage done to VW's brand.

The dirty diesel scandal is bringing forth a wave of other complaints from VW customers, many of them having to do with excessive oil consumption in gas engines, a complaint VW shares with some other German cars.

A VW owner named Mike contacted us shortly after the diesel story broke, complaining that his gas-powered Tiguan -- Volkswagen's popular small SUV -- is constantly "upshifting" in an apparent effort to improve gas mileage.

"On a level surface at normal acceleration it shifts into 5th gear (1st overdrive) at 27 mph and 6th gear (2nd overdrive) at 32 mph. That means on normal neighborhood driving you are in 6th gear and can make milkshakes most of the way," Mike said.

"I'm far from a mechanic but do know enough to know if you consistently lug an engine you'll rip the bottom out of it before long. Along the way you'll start to burn large amounts of oil before the rings blow," Mike said. "I've got no way to know when I'm going to wind up with a blown engine but I'm certain after speaking to many mechanics about lugging it's just a matter of time."

Slow Sport mode

A ConsumerAffairs staff member who drives a Tiguan said he shifts into the "Sport" mode when driving around town. It makes for a jerky ride and wastes gas but keeps the RPMs up, he said, thus avoiding the "lugging" issue. He tells his wife to do the same, telling her the "S" stands for "Slow."  

Mike's comments are similar to those made a few years ago by Pete, a Fairfax, Va., mechanic who specialized in old Alfa Romeos, which burn oil like a furnace. That's not unusual in cars from the 1970s but Pete said it was completely unacceptable in newer cars and flatly recommended that his customers replace their VWs with Japanese cars. 

Pete's advice may have gone a little far but sadly, the ConsumerAffairs database has many complaints from VW owners complaining of engine failure related to low oil levels.

"At 48,000 engine blew. VW of Springfield said we had not changed oil frequently enough (we changed it more often than required/necessary but I could not find one receipt!)," said Ernie of El Dorado Springs, Mo., speaking of his Volkswagen Toureg.

For those not yet ready to take Pete's advice, it's a good idea to manually check the oil level at least weekly.  

Volkswagen has apologized and suspended sales of its "clean diesel" cars in the U.S. after federal and California officials charged the cars were clean onl...

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EPA charges VW, Audi used software to make their diesels appear cleaner than they really are

The U.S. Environmental Protection Agency is accusing Volkswagen and Audi of using illegal emissions control software to make their diesel-powered cars appear "clean" when in fact they are emitting up to 40 times the allowable diesel pollution.

The company could be fined up to $18 billion and faces criminal prosecution if it is proven that the deception was deliberate. It is also likely to be ordered to recall the cars.

Volkswagen, which has been far behind the curve in hybrid development, sold the cars with the promise that they are nearly as fuel-efficient and environmentally beneficial as hybrids.

"Hybrids aren’t the only game in town. TDI Clean Diesel engines offer up impressive efficiency numbers too. Take the Passat TDI for starters. It can go up to 814 miles uninterrupted. Now that’s a game changer," VW purrs in a page on its website.

The EPA said the software detects when a car is undergoing emissions testing, turns on the full emission controls, then switches them off when the car returns to "real-world" driving patterns.

“Using a defeat device in cars to evade clean air standards is illegal and a threat to public health,” said Cynthia Giles, Assistant Administrator for the Office of Enforcement and Compliance Assurance. “Working closely with the California Air Resources Board, EPA is committed to making sure that all automakers play by the same rules. EPA will continue to investigate these very serious matters.”

Giles said VW initially denied the allegations but has now admitted wrongdoing.

“We expected better from VW.,We take this very seriously,” she said.

The agency said about 482,000 VW and Audi cars were sold with the illegal software from the 2009-2015 model years. The affected vehicles are diesel versions of:

• 2009-15 model year VW Jetta, Beetle, Golf and Audi A3; and

• 2014-15 model year VW Passat.

What now?

Besides learning that the cars they thought were helping to clean up the air when they may in fact have been making it much dirtier, owners of the cars are now left to wonder what they will have to do to bring the cars into compliance -- something the already-strict California authorities are also pondering. While the cars are likely to be recalled, owners may still face performance and fuel-economy issues after the fixes are made.

“Working with US EPA we are taking this important step to protect public health thanks to the dogged investigations by our laboratory scientists and staff,” said Air Resources Board Executive Officer Richard Corey.

“Our goal now is to ensure that the affected cars are brought into compliance, to dig more deeply into the extent and implications of Volkswagen’s efforts to cheat on clean air rules, and to take appropriate further action,” Corey said.

Oxygen sensor

Earlier this week, Volkswagen was ordered to pay $1.1 million for failing to promptly notify EPA of a defective oxygen sensor affecting at least 329,000 of their 1999, 2000 and 2001 gas-powered Golfs, Jettas, and New Beetles. It was the largest civil penalty to date for this type of violation.

As part of this settlement, Volkswagen completed a voluntary recall of the affected vehicles at a cost of over $26 million. Vehicles with the defect may release thousands of tons of harmful pollutants including nonmethane hydrocarbons (NMHC) and carbon monoxide (CO).

NMHC are key reactants in the production of ozone, a major contributor to cancer-causing smog. CO impairs breathing and is especially harmful to children, people with asthma, and the elderly, EPA said.

"Reliable and effective automobile pollution control systems are an important part of this nation's air pollution reduction strategy," said Thomas V. Skinner, acting assistant administrator of EPA's Office of Enforcement and Compliance Assurance. "This case demonstrates EPA's commitment to ensuring that automobile manufacturers comply with emissions regulations."

The U.S. Environmental Protection Agency is accusing Volkswagen and Audi of using illegal emissions control software to make their diesel-powered cars appe...

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Volkswagen recalls various vehicles with possible airbag issue

Volkswagen Group of America is recalling 420,000 model year 2010-2014 Volkswagen CC, Passat, and Tiguan; 2010-2013 Eos and Jetta; 2011-2014 Golf and GTI; and 2011-2013 Jetta Sportwagen vehicles.

Debris may contaminate the vehicles' air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's front air bag. This would prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule.

Owners may contact Volkswagen customer service at 1-800-822-8987.

Volkswagen Group of America is recalling 420,000 model year 2010-2014 Volkswagen CC, Passat, and Tiguan; 2010-2013 Eos and Jetta; 2011-2014 Golf and GTI; a...

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Volkswagen recalls Audi SQ5s

Volkswagen Group of America is recalling 5,625 model year 2014-2015 Audi SQ5s manufactured May 22, 2013, to April 14, 2015.

The electric power steering assist system could shut down in cold temperatures due to a steering motor sensor fault. A loss of power steering assist would require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall was expected to begin July 28, 2015.

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.

Volkswagen Group of America is recalling 5,625 model year 2014-2015 Audi SQ5s manufactured May 22, 2013, to April 14, 2015. The electric power steering a...

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Volkswagen recalls Passats with braking issue

Volkswagen Group of America is recalling 62 model year 2015 Passat manufactured May 18, 2015, to May 21, 2015.

The brake line at the left rear wheel area may not have been properly tightened. As a result, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.

Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.

Volkswagen Group of America is recalling 62 model year 2015 Passat manufactured May 18, 2015, to May 21, 2015. The brake line at the left rear wheel area...

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Volkswagen recalls Tiguans

Volkswagen Group of America is recalling 2,957 model year 2015 Tiguans manufactured January 22, 2015, to March 20, 2015.

The recalled vehicles may be equipped with Certification labels that are missing the required tire pressure information and may state incorrect weight and loading information. If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall is expected to begin in June 2015.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.

Volkswagen Group of America is recalling 2,957 model year 2015 Tiguans manufactured January 22, 2015, to March 20, 2015. The recalled vehicles may be equ...

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Volkswagen recalls Golf, GTI, and Audi A3 vehicles

Volkswagen Group of America is recalling 6,204 model year 2015 Volkswagen Golf, GTI, and Audi A3 vehicles.

Improper nickel plating of components within the fuel pump may result in the fuel pump failing. If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.

Volkswagen Group of America is recalling 6,204 model year 2015 Volkswagen Golf, GTI, and Audi A3 vehicles. Improper nickel plating of components within t...

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Audi Q3 vehicles recalled

Volkswagen Group of America is recalling 3,646 model year 2015 Audi Q3 vehicles manufactured April 4, 2014, to November 5, 2014.

If the vehicle is turned off while the sunroof is closing, the sunroof may continue to close instead of stopping. If a vehicle occupant is in the sunroof's path, there is an increased risk of injury.

Audi will notify owners, and dealers will update the sunroof control module software, free of charge. The recall began on April 13, 2015.

Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 60C1.

Volkswagen Group of America is recalling 3,646 model year 2015 Audi Q3 vehicles manufactured April 4, 2014, to November 5, 2014. If the vehicle is turned...

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Volkswagen recalls Routans

Volkswagen Group of America is recalling 20,676 model year 2009 Routan vehicles manufactured June 25, 2008, to June 10, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010.

The vehicles have a defect that can affect the safe operation of the airbag system.

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including -- but not limited to -- air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Volkswagen will notify owners, and dealers will replace the ignition switch and key fobs, free of charge. The recall is expected to begin in April 2015 for 2009 Routan vehicles, and in August 2015 for 2010 Routan vehicles. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1.

Volkswagen Group of America is recalling 20,676 model year 2009 Routan vehicles manufactured June 25, 2008, to June 10, 2009, and 2010 Routan vehicles manu...

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Volkswagen recalls Touaregs and Audis

Volkswagen Group of America is recalling 26,008 model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles.

The vehicles' fuel injection may leak, and the presence of an ignition source increases the risk of a fire.

Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall is expected to begin March 10, 2015.

Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298.

Volkswagen’s numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Volkswagen Group of America is recalling 26,008 model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicl...

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Volkswagen recalls vehicles with fuel rail sealing cap issues

Volkswagen Group of America is recalling 37,979 model year 2014-2015 Jettas manufactured March 28, 2014, to November 24, 2014; 2014-2015 Passats manufactured April 7, 2014, to November 18, 2014; 2015 Golfs and GTIs manufactured July 1, 2014, to November 20, 2014; and 2014-2015 Beetles and Beetle Convertibles manufactured March 31, 2014, to November 27, 2014.

A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment. A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The manufacturer has not yet provided a notification schedule.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24Bi.

Volkswagen Group of America is recalling 37,979 model year 2014-2015 Jettas manufactured March 28, 2014, to November 24, 2014; 2014-2015 Passats manufactur...

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Volkswagen recalls Jetta with headlight issue

Volkswagen Group of America is recalling 25,007 model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014.

Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. Insufficient headlight output may increase the risk of a crash.

Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.

Volkswagen Group of America is recalling 25,007 model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect softwar...

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Volkswagen recalls Beetles

Volkswagen Group of America is recalling 7,062 model year 2013-2015 Beetles manufactured June 13, 2013, to July 3, 2014.

The glass sunroofs may break when the vehicles are operated over a hard road surface or strike a pothole, injuring occupants with falling glass. A sunroof break during vehicle operation also increases the risk of driver distraction and a resulting vehicle crash.

Volkswagen will notify owners, and dealers will replace the sunroof, free of charge. VW intends start its recall campaign on or about December 19, 2014.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 60B9.

Volkswagen Group of America is recalling 7,062 model year 2013-2015 Beetles manufactured June 13, 2013, to July 3, 2014. The glass sunroofs may break whe...

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Volkswagen recalls Jettas and Beetles

Volkswagen Group of America is recalling 442,000 model year 2011-2013 Jettas manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetles manufactured March 1, 2011, to July 31, 2013.

The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash. This could result in the sudden fracture of the trailing, possibly causing loss of vehicle control and increasing the risk of a crash.

Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge.

Owners will be mailed an interim notification in November 2014 and will be mailed a second letter when remedy parts are available.

Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America is recalling 442,000 model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle...

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Volkswagen recalls Jettas and Passats

Volkswagen Group of America is recalling 393 model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners.

The seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback. Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.

Volkswagen Group of America is recalling 393 model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and ...

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Audi A4s, S4s and Allroads recalled

Volkswagen Group of America is recalling 101,938 model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014.

Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy. Improper air bag deployment could increase the risk of occupant injury.

Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall is expected to begin on November 11, 2014.

Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.

Volkswagen Group of America is recalling 101,938 model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013...

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Volkswagen recalls Audi Q7s

Volkswagen Group of America is recalling 1,814 model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine.

A check valve in the engine of the vehicles may become contaminated with plastic debris and allow engine oil to leak into the brake booster. That could cause the brake booster diaphragm to rupture resulting in a loss of power braking assist, and increasing the risk of a crash.

Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge.

The recall began on September 24, 2014.

Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.

Volkswagen Group of America is recalling 1,814 model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TD...

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VW recalls Tiguans to fix fuel system problem

Volkswagen is recalling certain model year 2009-2014 Tiguan vehicles manufactured from July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

Volkswagen is recalling certain model year 2009-2014 Tiguan vehicles manufactured from July 2007 to June 2014. When using winterized fuel, in certain condi...

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Volkswagen recalls Routans

Volkswagen Group of America is recalling 18,526 model year 2009 Routan vehicles.

Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to air bags, power steering and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

This defect also can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. The recall was expected to begin in August.

Owners may contact Volkswagen customer service at 1- 800-822-8987. Volkswagen's number for this recall is 28G1/U8.  

Volkswagen Group of America is recalling 18,526 model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switc...

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Volkswagen recalls Golf and GTI vehicles

Volkswagen Group of America is recalling 2,001 model year 2015 Golf and GTI vehicles manufactured January 27, 2014, to May 12, 2014.

The stabilizer link fasteners in the affected vehicles may come loose and possibly interfere with the steering of the vehicle, requiring additional effort to control the vehicle, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will replace the front stabilizer links, free of charge. The recall is expected to begin in July 2014.

Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 40K9/1W.

Volkswagen Group of America is recalling 2,001 model year 2015 Golf and GTI vehicles manufactured January 27, 2014, to May 12, 2014. The stabilizer link ...

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Volkswagen recalls vehicles with transmission problems

Volkswagen of America is recalling 26,452 model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission.

The O-ring seals between the oil cooler and the transmission in the affected vehicles may leak fluid which could contact a hot surface and result in a vehicle fire.

Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall was expected to begin on April 16, 2014.

Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.

Volkswagen of America is recalling 26,452 model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque con...

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Headlight problem triggers recall of Volkswagen Passats

Volkswagen Group of America is recalling 150,201 model year 2012-2013 Passat vehicles manufactured January 2011, through November 2012.

The low beam headlight bulb in the affected vehicles may become loose and lose electrical contact.

A loss of low beam headlights may reduce the driver's visibility and increase the risk of a crash.

Volkswagen will notify owners, and dealers will replace the bulb holder, free of charge. The recall is expected to begin in May 2014.

Owners may contact Volkswagen at 1-800-822-8987. Volkswagen’s recall number associated with this campaign is 94G8/7V.

Volkswagen Group of America is recalling 150,201 model year 2012-2013 Passat vehicles manufactured January 2011, through November 2012. The low beam head...

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Volkswagen recalls Jetta Hybrids

Volkswagen Group of America is recalling 3,837 model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012, through October 2013, and equipped with a DQ-200 direct-shift gearbox.

Due to gearbox fluid additives, internal components of the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition. This sudden loss of power while driving increases the risk of a crash.

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013.

Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

Volkswagen Group of America is recalling 3,837 model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012, through October 2013, and equipped wit...

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Volkswagen recalls Tiguans

Volkswagen Group of America is recalling 62,155 model year 2009-2011 Tiguan vehicles manufactured July 2007, through June 2011.

Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt. If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will replace the fuse, free of charge. The recall is expected to begin in December 2013.

Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

Volkswagen Group of America is recalling 62,155 model year 2009-2011 Tiguan vehicles manufactured July 2007, through June 2011. Due to a problem with th...

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Volkswagen recalls Audi A8 and S8 vehicles

Volkswagen Group of America is recalling 1,120 model year 2013-2014 Audi A8 and S8 vehicles equipped with a standard sunroof, manufactured March 12, 2013, through July 15, 2013.

These vehicles are equipped with a standard sunroof glass panel that may shatter. Should the sunroof's glass break while the vehicle is in use, the falling glass could injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.

Volkswagen will notify owners, and dealers will replace the sunroof glass panel, free of charge. The recall began on October 21, 2013.

Owners may contact Audi of America at 1-800-822-2834. Volkwagen's number for this campaign is 60B6/1L.

Volkswagen Group of America is recalling 1,120 model year 2013-2014 Audi A8 and S8 vehicles equipped with a standard sunroof, manufactured March 12, 2013, ...

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Audi S6 and S7 vehicles recalled

Volkswagen Group of America is recalling 3,594 model year 2013-2014 Audi S6 and S7 vehicles equipped with 4.0L engines.

Due to manufacturing tolerance issues, a fuel line may leak fuel. In the presence of an ignition source, a leak may result in a fire.

Volkswagen will notify owners, and dealers will replace the fuel line, free of charge. The safety recall is planned to begin in late October 2013.

Owners may contact Audi of America at 1-800-822-2834. Volkswagen's number for this campaign is 20U6/L8.

Volkswagen Group of America is recalling 3,594 model year 2013-2014 Audi S6 and S7 vehicles equipped with 4.0L engines. Due to manufacturing tolerance is...

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VW Sales Up 34% in the U.S.

2013 Golf TDI Volkswagen has been tearing up the track the last few years, racing to become the world's largest automaker by 2018. It may just get there. 

The company reported today that it delivered 3.26 million vehicles worldwide from January through July, a 10.4 percent increase over the comparable period a year ago.

In the U.S., VW delivered 245,700 new cars and SUVs, a 34 percent increase.

“The Volkswagen Passenger Cars brand has grown global deliveries further despite the continued difficult market situation, above all in Western Europe,” Christian Klingler, Board Member for Sales and Marketing for the Volkswagen Group and the Volkswagen Passenger Cars brand, said in Wolfsburg.

More efficient

VW is also hard at work trying to wring more economies out of its design and manufacturing process. It's planning to reap massive savings from its new MQB architecture, which makes it possible to develop new models much faster and more cheaply.

One of the first models to benefit from the new shared architecture is the Golf. The seventh-generation Golf will lose 220 pounds and reduce its fuel consumption by 23 percent, VW said yesterday.

Most of the weight reduction comes from using stronger steel. Since the steel is stronger, it doesn't take as much of it, thus reducing the weight. The new Audi A3, which shares the same platform, has shaved 176 pounds. 

The new Golf is scheduled to be unveiled September 4. It won't be coming to the United States until at least late 2013, however.



Volkswagen has been tearing up the track the last few years, racing to become the world's largest automaker. It may just get there. The company repo...

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VW's American Blitzkrieg Topples Foes

Some new numbers from German automaker Volkswagen are showing how a number of initiatives are paying off big for the VW brand in the U.S. This month, the company released sales figures showing an increase of over 40% for the first quarter of the year -- the best first quarter for Volkswagen in over three decades.  It also represents a staggering 31 consecutive months of growing sales, with six straight months of monthly gains over 30%.

Of the March sales total of over 36,000 units, VW estimates that over 23% of that volume was for “clean diesel” TDI VW models utilizing the power of diesel fuel to give drivers more mpg.

Consumers have been turning towards more fuel-efficient vehicles lately, partially a response to high gas prices, but also a response to a few models years where domestic and foreign automakers are competing, not through brawn or bells and whistles, but through new engineering to save vehicle owners money at the pump.

High-efficiency diesel engines are grabbing a lot of the fuel-thrifty market, holding their own against the hybrid and the electric plug-in, both of which are still making significant but somewhat plodding advances into the market.

Volkswagen’s huge sales are a sign that diesel will continue to be a popular choice for many American drivers who don’t want to drive a battery-powered or battery-assisted engine without giving up the torque they've come to love. 

American approach

The spike in sales for VW is a continuation of a very positive trend for a manufacturer that has invested in an “American approach,” opening a huge plant in Chattanooga, Tennessee that employs over 2,000 workers.

Since its inauguration last year, the Tennessee facility has cranked out over 10,000 Passat vehicles, which are aimed at the American consumer in a deliberate way. The Passat, a top IIHS safety pick with estimated city/highway mpg of 21/32 on the base model, is a vehicle that VW says is made “specifically for the North American consumer.”

A recent press release providing VW’s gleaming numbers shows execs marveling at how the 2011 year sales total for the Passat, around 10,000, is already rivaled by the March 2012 sales alone. These great leaps in volume should make 2012 a great year for VW, a company that made a calculated play to source some of its new production stateside.

"Volkswagen is clearly committed to the US market," said Volkswagen Group of America exec Jonathan Browning in an April press release, "During the worst recession in the past century we never wavered with our investment of a billion dollars to create this world class facility.”

Along with producing  impressive volumes, the plant has garnered a prime Leadership in Energy and Environmental Design or LEED rating from the U.S. Green Building Council for its building design, a win for VW’s sustainability rating. VW execs cited an “ultra-clean paint shop” and other features of a plan to really control the environmental impact of local operations.

With its plans neatly in place, Volkswagen seems poised to deliver more of the company’s products to an American audience looking to save at the pump. 

The horizon looks bright for Volkswagen and its new base of operations in Chattanooga, Tennessee...

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VW Fuming Over Obama's Preference for Hybrids, Electrics

2012 VW Passat TDI

Volkswagen is fuming over the Obama Administration's proposal to double auto fuel efficiency, saying the plan unfairly values hybrid and all-electric cars over clean diesel, a technology VW has pioneered.

VW, Europe's largest automaker and the fastest-growing automaker in the United States, already offers turbodiesel cars, station wagons and SUVs that routinely get nearly 50 miles per gallon on the highway.

"A lot of good work has been done, but there is room and a need for some improvements to keep a level playing field for all automakers to attain the challenging new goals," said Jonathan Browning, chief executive of Volkswagen Group of America.

VW saw its sales grow 40 percent in October and has estimated that about 22 percent of its U.S. sales are turbodiesels.  The German automaker's recent restyling and resizing of its cars to meet American tastes, has catapulted its standing with U.S. consumers.

A ConsumerAffairs.com analysis of more than 93,000 postings on Twitter, Facebook and other blogs and social media finds net consumer sentiment for VW staying firmly in positive territory for the last 12 months and vaulting to roughly 80 percent in the last month.

Blue line shows net sentiment

Eco cars 

No less an authority than non-profit Consumer Reports recently tested all of the mass-produced “Eco Cars” and named the Volkswagen Jetta TDI the winner.  The turbodiesel Jetta Sportwagen got 49 mpg on the highway and 36 overall ini CR's tests.  Other cars tested included the Ford Fiesta, Mazda2 and the Honda CR-Z, which performed so poorly that CR said it could not recommend it.

Consumer "likes" during the year don't single out turbodiesel's mpg performance but do take note of efficiency, performance and positive findings by reviews like those quoted above. 

Volkswagen is one of the few major automakers that did not sign onto an agreement that underpinned the Obama proposal to boost efficiency targets to 54.5 miles per gallon by 2025, a target VW already approaches today with its clean-burning turbodiesel engines.

Big pickups

Besides overlooking the benefits of diesel, VW said the Obama plan unfairly favors the biggest pickups -- a staple of U.S. automakers General Motors, Ford and Chrysler.

Japanese manufacturers currently dominate the hybrid market.  GM makes the Chevy Volt, which so far is not setting the world on fire.  

European manufacturers have long favored diesel engines, which deliver superior mileage and relatively low emissions. 

Volkswagen's mid-size Passat TDI, which gets 43 mpg on the highway and is one of the brand's top sellers in the U.S., is built in Chattanooga, Tenn., the automaker noted.

Couldn't be better

Traditional consumer groups generally fell over themselves to praise the plan.

“The new standards could not be coming at a better time for consumers. This year, consumers are on track to spend a record $2,900 on gasoline per household. The average American family simply cannot afford to keep throwing good money after bad fueling up gas-guzzlers,” said Dr. Mark Cooper, Director of Research for the Consumer Federation of America.

“Once fully implemented, the new 54.5 MPG standard will save households $6,000 per car over the vehicle’s lifetime, while spurring automotive innovation that will create better choices for consumers. Americans love their cars, and they’ll love them even more when they go farther on a tank of gas,” Cooper added.

2012 VW Passat TDIVolkswagen is fuming over the Obama Administration's proposal to double auto fuel efficiency, saying the plan unfairl...

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Volkswagen Recalling VW, Audi Models to Fix Diesel Engines

Volkswagen says that it will recall more than 168,000 VW and Audi models with diesel engines.

There is a defect in the fuel injection system that could cause fuel leaks, possibly creating fire hazards, the company said.

The recall affects certain 2009-12 Jetta mid-sized sedans and wagons, and some 2010-12 Golf compacts, according to the National Highway Traffic Safety Administration (NHTSA).

Some 2010-12 Audi A3 models also are affected, NHTSA said on its Web site.

Models subject to the recall have 2.0-liter diesel engines, NHTSA said.

VW, in documents filed with U.S. regulators, said cracks can develop in the fuel injection system and cause fuel to leak, possibly causing fires.

VW said it is unaware of any fires, accidents or injuries caused by the problem.

On certain VW diesel engines, a vibration caused by the fuel injectors can generate stress that eventually can lead to cracks in the injector fuel lines, VW said in documents filed with NHTSA.

VW will replace a fuel injector line in some models and install dampers to reduce vibration in all affected vehicles, NHTSA said. Both services will be provided free, VW said.

Volkswagen says that it will recall more than 168,000 VW and Audi models with diesel engines.There is a defect in the fuel injection system that could ca...

VW Recalls 2003 Audi A4 and A6

August 29, 2007
Volkswagen of American is recalling 34,358 of the 2003 model year Audi A4 and Audi A6 sedans equipped with 1.8 liter turbo, 1.8 liter V6 or 3.0 liter engines.

The National Highway Traffic Safety Administration reports that the fuel pump in these vehicles can fail cutting off the fuel supply and resulting in the engine stalling.

NHTSA warns the engine stall could present a potential risk of crash.

Audi dealers will install a new fuel pump free of charge. The recall will begin September 28, 2007. Owners may contact Volkswagen of American at 1-800-222-8987 or Audi at 1-800-822-2834.

Volkswagen of American is recalling 34,358 of the 2003 model year Audi A4 and Audi A6 sedans equipped with 1.8 liter turbo, 1.8 liter V6 or 3.0 liter engin...

VW Minivan Returning to U.S.

The Volkswagen minivan is returning to America.

The new minivan is going to look like a Volkswagen and the horn will sound like a Volkswagen but under all the sheet metal the VW minivan will be a Chrysler.

VW's most important contribution to the new minivan will be design and styling. The company will not be involved in the engineering design other than to have some limited input in the characteristics VW is looking for.

VW has promised that the new minivan isn't just going to be a Chrysler minivan with a Volkswagen badge on it.

Chrysler will build the minivan for VW for the U.S. market starting with the 2008 model year.

VW Minivan Returning to U.S....

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Audi A4 and A6, Volkswagen Passat Recalled for Fuel Pump Problem

January 27, 2006
The National Highway Traffic Safety Administration (NHTSA) is recalling 74,000 2003 Audi A4, A6 and Volkswagen Passat sports sedans because of a problem with electrical components in the fuel pump.

Vehicles equipped with the 1.8 liter turbo charger, 2.8 liter V6 or 3.0 liter engines may suffer a fuel pump failure than can shut off the fuel supply to the engine.

Dealers will install a new fuel pump free of charge after the recall begins in March of 2006. Owners can contact Volkswagen at 1-800-222-8987 or audi at 1-800-822-2834.

Consumer may also contact NHTSA 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

--30--

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

Audi A4 and A6, Volkswagen Passat Recalled for Fuel Pump...

VW Recalls Golf, GTI, Jetta Models

December 24, 2004
Volkswagen is recalling 369,284 cars for various defects, including leaking fuel pumps and defective hazard light switches, the National Highway Transportation Agency (NHTSA) said.

VW is recalling 300,000 Golf, GTI and Jetta cars from 2000-2002 model years because the hazard switch and flasher system function may degrade over time due to high electrical current load from turn-signal bulbs, according ot NhTSA.

VW, Europe's biggest automaker, is also recalling 19,284 Golf, Jetta, Beetle and Passat cars from 2004-2005 model years because a leaking diesel fuel pump could lead to a fire. The high pressure diesel pumps were produced with an improper fastener, which could allow diesel fuel to escape from the pump.

Also, Volkswagen said it is checking as many as 447,000 cars made between 2001 and 2003, including the Golf, GTI and Jetta models, for possible airbag problems after officials came up with 107 cases in which side-door airbags may have deployed improperly.



VW Recalls Golf, GTI, Jetta Models...

VW, Audi Recall to Replace Coils

Volkswagen and Audi will recall more than half a million vehicles to replace a defective ignition coil that leaves the cars prone to sudden power losses and potential engine damage.

The action comes too late to soothe thousands of VW and Audi owners.

"The unreliability of the ignition problem and the lack of initiative by VW has killed any enthusiasm I have with the Passat," Paula of Horseheads, NY, wrote to ConsumerAffairs.com recently.

"I am waiting to see if the coil breaks a 4th time before 28,000 miles," said Christopher of North Smithfield, RI, whose 2001 Passat has already burned through three defective coils.

Recalled models include 2001, 2002, and early production 2003 Volkswagen Golf/GTIs, Jettas, New Beetles, and Passats, and Audi A4s and TTs. All have 1.8-liter turbocharged engines. The companies also said the defect potentially affects the VW Passat W8 engine, all VWs equipped with the 2.8-liter VR6, and the Audi 3.0-liter V-6 engine.

VW would not call the move a recall and has insisted for months that the problem does not involve safety, though most VW and Audi owners would disagree.

The company's policy has been to replace only those coils that had failed -- leaving customers to drive away from their dealerships knowing that another coil could go bad at any minute. There is one coil for each cylinder, meaning that each car has at least four and as many as six coils, each one a potential source of trouble.

When a coil fails, it will drastically reduce a car's power. If the car is driven for an extended period with a bad coil, it could overheat the catalytic converter and cause serious engine damage.

Audi and VW have known about the problem for quite some time but did not want to call in all affected models because they did not have enough replacements available. The supplier has now manufactured a large number of replacement coils and letters will be going out to VW and Audio owners.

Those with questions can call VW customer relations at 800-822-8987 or Audi at 800-822-2834.

The coil problem has been a serious one for VW and Audi and the cost of the recall will be significant. Each coil is said to cost about $60, plus installation. If VW winds up paying about $300 to repair 500,000 cars, expenses could exceed $150 million.

The problem also comes at a bad time for VW, which is introducing several new models. Audi executives still have nightmares about their problems with allegations of unintended acceleration in Audis over a decade ago.

Volkswagen and Audi will recall more than half a million vehicles to replace a defective ignition coil that leaves the cars prone to sudden power losses an...