Volkswagen Group of America is recalling 2,167 model year 2013-2015 Jetta Hybrids with a DQ200 7-Speed DSG Automatic Transmission.
Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
What to do
Volkswagen will notify owners, and dealers will update the transmission software free of charge. The software remedy is currently under development.
The recall is expected to begin February 4, 2020.
Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 34J6.