The folks at Social Security have come up with a new smartphone tool for checking in with the agency.

The next time you use your smartphone (Android, Blackberry, iPhone, and Windows devices) to visit visiting the Social Security website, you'll be sent to a new mobile-friendly site. Once there, you'll be able to access a mobile version of Social Security’s Frequently Asked Questions, an interactive Social Security number (SSN) decision tree to help identify the documents you needed for a new/replacement SSN card, and mobile publications which you can listen to in both English and Spanish right on your phone.

“We are committed to meeting the changing needs of the American people and the launch of our new mobile site helps reinforce our online presence and adaptability to advances in technology,” Acting Commissioner Carolyn W. Colvin said. “I encourage all smartphone users looking for Social Security information to take advantage of our new mobile site.”

A multitude of tasks

Visitors to the new mobile site can also learn how to create a personal my Social Security account to get an online Social Security Statement, learn more about Social Security’s award-winning online services, and connect with Social Security on Facebook, Twitter, YouTube, and Pinterest.

If you're unable to complete your business online or over the telephone, there's now a new mobile field office locator. It has the capability to provide turn-by-turn directions to the nearest Social Security office based on information entered by the person.

“With significant budget cuts of nearly a billion dollars each year over the last few years, we must continue to leverage technology and find more innovative ways to meet the evolving needs of the American public without compromising service,” said Colvin.

More than 35 million Social Security web page views come via smartphones each year.


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