Quickbooks said Friday that it recently encountered a “third-party” issue when processing direct deposits. The glitch kept some people from getting their paycheck deposited into their account on time.
“We identified a third-party issue with direct deposit processing this morning that has delayed the deposit of your employees’ paychecks into their account,” Quickbooks said.
Quickbooks, which is owned by Intuit, apologized to employers for “any inconvenience this may have caused” and said the issue has since been resolved. The company said it’s working on communicating with “impacted customers.”
The company said those affected by the issue should see the funds available in their account by the end of the day.
“We know how critical each paycheck is to your team. This is, even more, the case in our current environment,” the company said. “Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.”