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Mercedes-Benz recalls EQS450s, S500s, and S580s

The emergency call system may be disabled

2022 Mercedes-Benz EQS450
Photo source: Mercedes-Benz
Mercedes-Benz USA (MBUSA) is recalling 1,239 model year 2022 EQS450s, S500s, and S580s.

The communication module software may restrict or disable the emergency call system (eCall).

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

What to do

The communication module software will be updated by a dealer or through an over-the-air (OTA) update free of charge.

Owner notification letters are expected to be mailed on February 25, 2022.

Owners may contact MBUSA customer service at (800) 367-6372.

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