PhotoMercedes-Benz USA (MBUSA) is recalling 288,779 of the following vehicles:

  • Model year 2014 C250s, C300 4Matics, C350s, C63 AMGs, E350 4Matic Coupes, E350 Cabrios, E350 Coupes, SLS AMG Cabrios, SLS AMG Coupes, model year 2014-2015 C250 Coupes, C350 4Matic Coupes, C350 Coupes, C63 AMG Coupes, GLK 350s, GLK250 BlueTec 4Matics, GLK350 RWDs, model year 2015-2017 E400 4Matic Coupes, E400 Cabrios, E400 Coupes, 2014-2017 E550 Cabrios, and model year 2014-2016 E550 Coupes sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands – or "Zone A."
  • Model year 2012-2014 C250s, E350 4Matic Coupes, SLS AMG Cabrios, model year 2012-2015 C250 Coupes, C350 4Matic Coupes, C350 Coupes, C63 AMG Coupes, 2011 C300s, model year 2011-2014 C300 4Matics, C350s, C63 AMGs, E350 Cabrios, E350 Coupes, SLS AMG Coupes, model year 2015-2016 E400 4Matic Coupes, E400 Cabrios, E400 Coupes, model year 2011-2016 E550 Cabrios, E550 Coupes, model year 2011-2015 GLK350 4Matics, GLK350 RWDs, and model year 2013-2015 GLK250 BlueTec 4Matics ever registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia – or "Zone B."
  • Model year 2012-2014 C250s, E350 4Matic Coupes, SLS AMG Cabrios, model year 2012-2015 C250 Coupes, C350 4Matic Coupes, C350 Coupes, C63 AMG Coupes, model year 2010-2011 C300s, model year 2010-2014 C300 4Matics, C350s, C63 AMGs, E350 Coupes, model year 2011-2014 E350 Cabrios, SLS AMG Coupes, model year 2015-2016 E400 4Matic Coupes, E400 Cabrios, E400 Coupes, model year 2016-2017 E550 Cabrios, model year 2010-2016 E550 Coupes, model year 2010-2015 GLK350 4Matics, GLK350 RWDs, and model year 2013-2015 GLK250 BlueTec 4Matics ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming – or "Zone C."

The vehicles are equipped with air bag inflators assembled as part of the passenger front airbag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

 

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

What to do

 

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge.

An interim letter is being mailed from February 1, 2019, through March 8, 2019. A second letter will be sent when parts are available.

Owners may contact MBUSA customer service at 1-800-367-6372.

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