LG Energy Solution Michigan of Holland, Mich., is recalling about 1,815LG Chem “RESU 10H” Lithium-Ion Residential Energy Storage Systems.
The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system.
The recalled battery allows owners to capture and store energy from the solar panels.
The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches and weigh roughly 220 pounds.
The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
The batteries, manufactured in Korea, were sold at various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017, through March 2019, for about $8,000.
What to do
Consumers should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Consumers may contact LG Energy Solution Michigan toll-free at (866) 263-0301 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us for more information.