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LG Energy Solution Michigan recalls home energy storage batteries

The batteries can overheat, posing a risk of fire

Photo
Photo source: CPSC
LG Energy Solution Michigan of Holland, Mich., is recalling about 10,000 LG Chem “RESU10H” Lithium-Ion Residential Energy Storage System Batteries.

The batteries can overheat, posing a risk of fire and emission of harmful smoke.

The firm has received five reports of the lithium storage batteries smoking and catching fire, resulting in property damage and one injury.

This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system.

The recalled batteries, which allow owners to capture and store energy from the solar panels, are wall mounted, measure about 29 by 36 by 8 inches, and weigh roughly 220 pounds.

The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.

The batteries, manufactured in Korea, were sold at various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017, through April 2019, for about $8,000.

What to do

Consumers should immediately contact LG Energy Solution Michigan to schedule a free replacement.

The company will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries.

LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

Consumers may contact LG Energy Solution Michigan toll-free at (888)737-8104 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information

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