Current Events in March 2020

JBS USA -- ranked as the #2 processors of beef and pork in the U.S. -- made headlines on Tuesday when it announced that it will curtail beef production for two weeks at its Souderton, Pennsylvania plant after some of the facility’s managers showed visible flu-like symptoms.

According to Foodmarket, JBS did not divulge whether its employees are being tested for COVID-19. However, the managers were sent home to monitor their health purely as a precautionary measure.

The company did not say exactly how production would be reduced, but that the facility will continue to run "fabrication and ground beef operations" and should return to normal on April 14.

Protecting yourself against contamination during COVID-19

As of press time, JBS had not responded to a request for comment or had published anything related to the plant slowdown. But to the company’s credit, it had earlier produced tips for preparing beef at home during the pandemic.

That gave ConsumerAffairs an idea to venture out and find out more suggestions on how consumers can protect themselves when preparing food at home in times like these. We made a connection with Purdue University’s Food Science department which, in turn, gave us a boatload of best practices that consumers should utilize to protect themselves from virus-related food contamination.

The researchers note that COVID-19 is not a foodborne virus, but they want to stress that it's "always important for consumers to practice safe food handling to protect themselves from foodborne pathogens."

Here are some of the things that Yaohua “Betty” Feng, assistant professor of food science at Purdue University, and her lab have compiled from nationwide food safety experts and are making available to consumers on a central reference website.

Grocery shopping

• Is coronavirus a concern at grocery stores? (from North Carolina State University)

• Cleaning and disinfecting disposable grocery bags (from North Carolina State University)

• Don’t be afraid of fruits and vegetables during the pandemic (from Purdue University)

• How to pick produce (Louisiana State University)

Food safety

• How long frozen mean actually lasts (Prevention magazine)

• Are food deliveries and groceries safe during the coronavirus pandemic? (CNN)

• A consumer guide to buying from local farmers during the COVID-19 outbreak (Purdue)

• Food takeout and delivery safety (Louisiana State University)

Feng’s team has also produced an excellent FAQs section that covers just about every extra precaution a consumer should take during the COVID-19 outbreak. The best ways to thaw food, the correct temperature at which to cook food, and more are answered here.

The Federal Communications Commission (FCC) has announced that it will spend $200 million given to it by Congress to establish a COVID-19 telehealth program.

The aim of the program is to help combat the pandemic by supporting health care providers responding to the coronavirus outbreak, according to Chairman Ajit Pai. Under the program, healthcare providers would be provided full funding to buy the broadband connectivity and devices they need to provide telehealth services.

“These services would directly help COVID-19 patients and provide care to patients with other conditions who might risk contracting the coronavirus when visiting a healthcare provider—while reducing practitioners’ potential exposure to the virus,” the FCC wrote in an announcement. 

Combating the pandemic

The FCC will use funds appropriated to it under the $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act, which was signed into law on Friday. Pai said the program will help bolster the nation’s social distancing efforts by helping to ensure that health care facilities aren’t overwhelmed. 

"As we self-isolate and engage in social distancing during the COVID-19 pandemic, telehealth will continue to become more and more important across the country," Pai said. "My plan for the COVID-19 Telehealth Program is a critical tool to address this national emergency."

In its announcement, the FCC also said it will not de-enroll subscribers to its Lifeline program until at least May 29.

"Our priority right now is keeping Americans connected to broadband and phone service when they need it most. These proactive measures will go a long way in minimizing the risk that a low-income consumer might lose service during the COVID-19 crisis," Pai said.

Though airlines have started taking extra precautions to reduce the spread of germs onboard, many consumers have become more fearful about getting sick after hopping a flight. 

Now, researchers at the University of Texas at Austin have analyzed just how likely it is to catch a virus while on a plane and what consumers can do to make sure they stay healthy. 

“...We try to identify vulnerabilities in different policy or procedural options, such as different boarding procedures on a plane,” said researcher Ashok Srinivasan. “We generate a large number of possible scenarios that could occur and examine whether one option is consistently better than the other. If it is, then it can be considered more robust. In a decision-making setting, one may wish to choose the more robust option, rather than rely on expected values from predictions.” 

Reducing the spread of germs

The researchers used advanced computer technology to analyze countless different scenarios that could happen aboard a plane to evaluate how germs are spread. Though models don’t assess humans’ behavior perfectly, the researchers were able to mimic how humans move through airports and airplanes so that they could evaluate thousands of possible events. 

Srinivasan explained that because of the close quarters and crowding during the boarding process, consumers are more likely to get sick during boarding than deplaning. 

“Airlines use several zones in boarding,” Srinivasan said. “When boarding a plane, people are blocked and forced to stand near the person putting their luggage in the bin -- people are very close to each other. This problem is exacerbated when many zones are used. Deplaning is much smoother and quicker -- there isn’t as much time to get infected.” 

The researchers also explained that proximity is typically the fastest way travelers can contract an infection while on a plane, as those sitting in the rows closest to the infected person are at the highest risk. However, it isn’t the only way -- it’s also important for consumers to consider the way air flows and travels on planes. 

“You may still be at risk [for a virus] even if you are farther away than six feet,” said Srinivasan. “In discussion with modelers who advocate it, it appears that those models don’t take air flow into account. Just as a ball goes farther if you throw it with the wind, the droplets carrying the virus will go farther in the direction of the air flow.” 

The close proximity, the masses of people, and the quantity of flights, which is up to nearly 100,000 per day, make it difficult for germs to stay contained among airplane travelers. The researchers urge all consumers to use their best judgement when traveling, and to just stay home if it’s too risky. 

“When the stakes are high, one may wish to err on the side of caution,” said Srinivasan. 

Coronavirus (COVID-19) tally as compiled by Johns Hopkins University. (Previous numbers in parentheses.)

Total U.S. confirmed cases: 175,067 (144,672)

Total U.S. deaths: 3,415 (2,575)

Total global cases: 809,608  (745,308)

Total global deaths: 39,454 (35,307)

New York crisis deepens

New York Gov. Andrew Cuomo reports that cases of the coronavirus (COVID-19) in the state surged 14 percent overnight to more than 75,000, with 1,500 deaths. The governor said the virus has put nearly 11,000 New Yorkers in the hospital -- 2,710 of them in the ICU. He said hospital admissions last night grew by nearly 400.

“I’m tired of being behind this virus,” Cuomo said at his daily briefing with reporters. “We’ve been behind this virus from day one. We underestimated this virus. It’s more powerful, it’s more dangerous than we expected.” 

Unfortunately, Cuomo says there is little relief in sight for the state -- in particular New York City -- since the virus isn’t expected to peak for another two to three weeks.

New safety measures at Walmart

Walmart stores have remained open during coronavirus shutdowns, and now the retailer says it is taking additional safety measures to protect its associates and consumers. The company says it will begin taking the temperature of each employee when they report for work.

Employees with a fever of 100 degrees or higher will be sent home with pay and not be allowed to return until they have been fever-free for three days. Additionally, masks will be offered to any employee who wishes to wear one.

The company says it may take up to three weeks for its stores to receive the necessary infrared thermometers and masks to begin the new policy.

Florida denies cruise ships’ request to dock

Florida Gov. Ron DeSantis has refused requests from two South American cruise ships to dock in the state because both vessels carry passengers with symptoms of the coronavirus. In fact, some passengers have already died from the illness.

The ships -- the Sandaam and the Rotterdam -- are still at sea, but they are headed for Florida with 300 U.S. citizens among the passengers. DeSantis says he has held discussions with the U.S. Coast Guard and the White House about a course of action.

At this point, DeSantis has remained adamant in his refusal to allow the ships to dock, saying the state’s medical resources are already stretched to the breaking point. Holland America President Orlando Ashford has gone public with his appeal for mercy, writing in the South Florida Sun-Sentinel that the situation is “testing our common humanity.”

“To slam the door in the face of these people betrays our deepest human value,” he wrote.

China cases may start rising again

The coronavirus began in China, but over the last few weeks the number of cases has leveled off. Last week, the number of cases in the U.S., with a smaller population, surged past China.

But the Chinese government revealed today that it had not been reporting all coronavirus cases. If someone tested positive but displayed no symptoms, they were not included in the official tally.

The Chinese Health Ministry says it is changing that policy and will now include asymptomatic cases in its count.

Social distancing inadequate, researcher says

Americans have been told to avoid groups and stay at least six feet from other people, but a researcher at MIT says that advice is outdated and woefully inadequate.

Writing in the Journal of the American Medical Association, associate professor Lydia Bourouiba contends that droplets from a sneeze can travel up to 27 feet, and pathogens can hang in the air for hours.

When an infected person sneezes or coughs, the pathogens will eventually settle on surfaces and contaminate them.

Around the nation

• Mississippi: Gov. Tate Reeves has signed an order overriding local officials’ measures to contain the coronavirus. Reeves declared nearly every type of business in the state as “essential,” allowing them to remain open.

• Wisconsin: Health officials have revised estimates on when the virus is expected to peak. Estimates now predict a peak nearly two weeks after the expected national peak on April 15. They say that may relieve some of the stress on hospital ICUs.

• Rhode Island: State police are stopping all cars on the state’s southern border if they have out-of-state license plates. Occupants who plan to stay in Rhode Island are being required to self-quarantine for 14 days.

Ford is postponing the resumption of vehicle assembly in an effort to protect workers. Instead, it will help GE Healthcare turn out much-needed ventilators to help people suffering from severe coronavirus (COVID-19) symptoms.

Ford joins GM in retooling production lines to build machines that help patients with reduced lung capacity breathe. The company says it will use one of its plants in Michigan to produce 50,000 of the vitally needed units within 100 days and up to 30,000 a month after that if needed. 

The automaker brings its manufacturing capabilities to the table, making the ramp-up process easier. GE Healthcare will provide clinical expertise and will license the current ventilator design from Airon Corp. – a small, privately held company whose design already has approval from the U.S. Food and Drug Administration (FDA).

The GE/Airon Model A-E ventilator uses a design that operates on air pressure and does not require electricity, addressing the needs of most COVID-19 patients. Ford says production can get underway quickly to help meet growing demand.

“The Ford and GE Healthcare teams, working creatively and tirelessly, have found a way to produce this vitally needed ventilator quickly and in meaningful numbers,” said Jim Hackett, CEO at Ford. “By producing this ventilator in Michigan, in strong partnership with the UAW, we can help health care workers save lives, and that’s our No. 1 priority.”

To start, Ford will send a team to work with Airon to boost production in Florida. By the week of April 20, it will start production at Ford’s Rawsonville Components Plant in Ypsilanti, Mich.

1,500 units by the end of April

The company says it thinks it can produce 1,500 units by the end of April, 12,000 by the end of May, and 50,000 by July 4 – helping the government meet its goal of producing 100,000 ventilators in 100 days.

Ford is delaying the restart of production at its other North American assembly plants in an effort to protect employees from the coronavirus. The company had planned to restart operations on April 6.

When the Rawsonville Components Plant begins production of ventilators, Ford says the workforce will be protected by additional health and safety measures.

Food service and retail workers were among the first to lose their jobs as the coronavirus (COVID-19) forced many U.S. stores and restaurants to close. If and when those jobs come back, these workers will pay a much higher percentage of their income on housing.

In an analysis, Zillow looked at how just a two-month loss of income could affect the finances of people who rent their homes. The company concluded that these consumers would be paying 40 percent of their annual income on rent over a 12-month period under these circumstances.

A good rule of thumb is to spend no more than 30 percent of annual income on housing. Zillow reports that the average for people in food service and retail is closer to 35 percent. 

Even if laid-off workers were able to return to work after two months, Zillow estimates that most would face economic hardship as they scramble to make up for missed paychecks. The company’s findings suggest that single earners working in food service or retail have been spending a median of 33.6 percent of their income on rent. Missing a month of work would raise that to 35 percent of their annual income. 

But if they are out of work for two months, they could spend 40 percent of their income on housing if they had no way to make up the missing paychecks. Previously, Zillow researchers found that only half of renters said they could pay an unexpected $1,000 expense.

Aid package will help

Fortunately, these workers can expect some help from the recently enacted aid package that will send $1,200 to individuals, $2,400 to couples, and provide families with an additional $500 per child.

“A one-time payment similar to this legislation would ease some of the financial strain on renters who are out of work for two months, lowering the share of annual income needed to cover the year's rent from 40 percent to 35.8 percent,” Zillow said in its analysis.

Treasury Secretary Steven Mnuchin has said those payments will start to flow to Americans in about three weeks, distributed through the Internal Revenue Service (IRS).

Increase in unemployment benefits

The relief act, signed by President Trump at the end of last week, also provides for an increase and extension in unemployment benefits. Those benefits would be paid for 39 weeks, an increase from the current 26 weeks.

"We're still in the early stages of understanding exactly what effects the coronavirus will have on the housing market in the long term, but many workers and families are living through an immediate strain as their jobs are cut back and paychecks dry up," said Zillow Senior Policy Advisor Alexander Casey. 

Casey says renters have already stretched their budgets as the cost of housing has continued to rise. He says losing income will not only make it harder to pay the rent each month but also leave little money to pay for essentials.

Instacart and Amazon workers tasked with delivering goods to consumers are striking over the way they’re being treated during the coronavirus outbreak. 

Some Instacart workers turned off their app Monday in a bid to protest the company’s insufficient COVID-19 protections. The same day, Amazon workers protested the company’s handling of the pandemic. 

Instacart workers are seeking hazard pay, an increase in sick pay to include coverage for people with underlying health conditions, and a 5 percent increase on the current default tip rate of 5 percent. 

Working conditions under scrutiny

Amazon, which recently disclosed that 13 of its facilities have been affected by at least one coronavirus case, has also been hit with criticism over its treatment of workers during the health crisis. 

Amazon workers say they have faced pressure to work longer hours during the crisis and haven’t been offered protective gear or screening for possible coronavirus symptoms. Last week, Senator Bernie Sanders and Representative Ilhan Omar penned a letter to Amazon CEO Jeff Bezos seeking a company response to allegations of unsafe conditions in the company’s facilities. 

"No employee, especially those who work for one of the wealthiest corporations in the world, should be forced to work in unsafe conditions," the lawmakers wrote in the letter, which was co-signed by a dozen other House representatives. 

Amazon called the accusations “simply unfounded” and added that it’s “working hard to keep employees safe while serving communities and the most vulnerable.” 

Consumers could be affected 

In an interview with CNN Business, Veena Dubal, a labor law expert and associate professor at the University of California, Hastings College of the Law, noted that consumers could see the impact of these worker strikes down the line. 

"Workers across the service industry are suffering. And yet they are indispensable during this critical time,” Dubal said. “The fact that these strikes are happening simultaneously shows that if the companies don't meet their demands, workers have the power to shut down the supply chains."

"Consumers, too, are realizing how their well-being is intertwined with the well-being of people who do these jobs,” Dubal added. 

The number of unemployment claims has skyrocketed in recent weeks as the coronavirus pandemic has taken hold of the U.S., and Federal Reserve officials say the worst is yet to come. 

A recent analysis by the Fed’s St. Louis district predicts that the unemployment rate could soon hit 32.1 percent, a figure slightly higher than St. Louis Fed President James Bullard’s recent estimate of 30 percent, CNBC reports. 

“These are very large numbers by historical standards, but this is a rather unique shock that is unlike any other experienced by the U.S. economy in the last 100 years,” St. Louis Fed economist Miguel Faria-e-Castro wrote in a research paper published last week.

The projected figure could ultimately prove to be an overestimate because it doesn’t account for the impact of the coronavirus stimulus package recently signed into law, nor does it account for those who may exit the workforce altogether. 

But comparatively, the projected number is higher than it was at the peak of the Great Depression (25 percent unemployment).

Rebound may follow

A record number of unemployment claims were filed for the week ending March 21. The Labor Department reported Thursday that nearly 3.3 million Americans filed for unemployment benefits the week prior. Economists expect another 2.65 million to be tacked on to that figure this week, according to CNN. 

Bullard said that while the numbers look bleak, the nation is likely to bounce back from the effects of the virus on the labor force.

The jobless number “will be unparalleled, but don’t get discouraged,” he said during a CNBC interview last week. “This is a special quarter, and once the virus goes away and if we play our cards right and keep everything intact, then everyone will go back to work and everything will be fine.”

Though researchers have found that consumers are most likely to pass on foods high in sugar when trying to make healthy choices, a new study has explored the risks associated with high sugar intake. 

In a study conducted on fruit flies, the researchers learned that diets high in sugar can shorten life expectancy, but not because of obesity. Though metabolic issues are a concern, the researchers learned that too much sugar causes an increase in uric acid, which can lead to several other health issues. 

“Just like humans, flies fed a high-sugar diet show many hallmarks of metabolic disease -- for instance, they become fat and insulin resistant,” said researcher Dr. Helena Cochemé. “Obesity and diabetes are known to increase mortality in humans, and so people always assumed that this was how excess sugar is damaging for survival in flies.” 

Limiting sugar intake

The researchers conducted their study on fruit flies, keeping them on a high-sugar diet for the duration of the study. As Dr. Cochemé explained, the flies responded as expected to the excess sugar, though there were some interesting discoveries. 

They found that even though the flies had gained weight and were showing early signs of diabetes, they also started developing higher levels of uric acid. The researchers explained that a build-up of uric acid can increase the risk for kidney stones and gout, as the molecule is typically responsible for flushing out toxins in the body. 

Though that is certainly cause for concern, the study also revealed that having an adequate water supply helped the flies combat the uric acid build-up and boost their health overall. 

“Water is vital for our health, yet its importance is often overlooked in metabolic studies,” said Dr. Cochemé. “Therefore, we were surprised that flies fed a high-sugar diet did not show a reduced lifespan, simply by providing them with an extra source of water to drink. Unexpectedly, we found that these flies still exhibited the typical metabolic defects associated with high dietary sugar.” 

Even though water helped the flies, the researchers explained that they were still unhealthy because of the high sugar consumption; the results showcase how important it is for consumers to limit their sugar intake.

“There is substantial evidence that what we eat influences our life expectancy and our risk for age-related diseases. By focusing on the purine pathway, our group hopes to find new therapeutic targets and strategies that promote healthy ageing.” said Dr. Cochemé.

As the spread of COVID-19 forced the world to start hunkering down from home and using technology like videoconferencing to hold virtual meetings, religious services, and family get-togethers, remote conferencing service Zoom has taken off like a rocket. In Italy alone, during the peak week of its crisis, the Zoom app was downloaded more than a half-million times.

Getting lots of love is welcome at any technology company, but Zoom’s rise has created a lift-the-covers look-see from New York Attorney General Letitia James, who wants to make sure the company’s data privacy and security practices are up to snuff.

According to the New York Times, the Attorney General’s office sent Zoom a letter pointedly asking what, if any, new security measures the company has put in place to handle increased traffic on its network and to detect hackers.

Who’s zooming who?

While the Attorney General says her office regards Zoom as “an essential and valuable communications platform,” her letter details several concerns. James suggests that the company has slacked on its efforts to address security flaws such as vulnerabilities “that could enable malicious third parties to, among other things, gain surreptitious access to consumer webcams” -- a novelty some refer to as “Zoombombing.” 

Unfortunately, this novelty is anything but fun. It has allowed mavericks to take advantage of a Zoom screen-sharing feature to hijack meetings and butt in on educational teleconferences and Sunday School group meetings. Some hackers have even gone so far as posting white supremacist messages while a webinar on anti-Semitism was going on. 

Someone bringing up the subject of security flaws is nothing new to Zoom. In July, 2019, security research company Checkpoint Research notified Zoom that it had detected a flaw in the company’s system that “allowed a threat actor to potentially identify and join active meetings” by using randomly generated meeting IDs. When Checkpoint tested out the hackers’ method, it was able to successfully mimic that break-in technique roughly 4 percent of the time. 

In response, Zoom made changes that would keep those bad actors from joining meetings at their will by building in a trigger that would cause hackers’ devices to be blocked for a period of time if they repeatedly attempted to scan for meeting IDs. 

Zoom updates its privacy policy

ConsumerAffairs thought it might be interesting to take a comparative look at Zoom’s privacy policy as of March 29 -- about the time the company should have received the AG’s letter -- to see how it framed its privacy policy a week or so before (March 18, 2020). What we found indicates that Zoom has taken a much harder look at how it articulates what its users should expect when it comes to privacy and what uses the company allows for itself.

To its credit, Zoom made its policy easier to understand and more straightforward. For example, it did away with the whitewashing of how it went about data collection and scrapped gauzy phrases like: “We use this information to offer and improve our services, trouble shoot, and to improve our marketing efforts.” 

One big change that ConsumerAffairs found to be more consumer-friendly was dispensing with the laundry list of bullet points and paragraphs detailing its privacy policy and going with a table where the company laid out a far more understandable portrayal of what data it collects, examples, and how it uses that information. You can find the company’s revamped privacy policy on its website here.

Goldenway International Trade Co. Ltd. is recalling Golden Mushroom brand Enoki Mushroom.

The product may be contaminated with Listeria monocytogenes.

No illnesses have been reported to date.

The following product, sold in the Canadian province of Ontario and, perhaps Quebec and nationally, is being recalled:

What to do

Customers who purchased the recalled product should not consume it.

Consumers may contact the company at (905) 206-8977 or by email at IEWEIDONG@HOTMAIL.COM

Volkswagen Group of America is recalling 5,471 model year 2019-2020 Audi A6s with mild-hybrid technology and 2.0TFSI engines.

Moisture may enter the starter generator and cause an electrical short circuit.

A short circuit in the starter generator increases the risk of a fire.

What to do

Volkswagen will notify owners, and dealers will replace the starter generator free of charge.

The recall is expected to begin by May 15, 2020.

Owners may contact Volkswagen customer service at (800) 893-5298. Volkswagen's number for this recall is 27H2.

A majority of U.S. consumers and businesses are poised to receive checks from the stimulus bill passed last week, and Treasury Secretary Steven Mnuchin says some Americans could see those checks deposited into their accounts within three weeks. 

Speaking to reporters at the White House on Sunday, Mnuchin said that his “number one objective is now delivering to the American workers and American companies the needed money that will put this economy in a position where it will get through the next eight to 10 weeks.”

Mnuchin said on CBS’s “Face the Nation” that “within three weeks” people who have account information already on file with the IRS “will see those direct deposits into their bank accounts.” He added that there will be a web-based application for individuals who don’t receive money through direct deposit. 

The bill is intended to help consumers and businesses who have been affected financially by the coronavirus pandemic. After receiving bipartisan support, it was signed into law Friday. 

Experts have doubts

Under the $2 trillion package, single Americans will receive $1,200 and couples would receive $2,400 and $500 per child. The amount received will lessen in cases where individuals make more than $75,000 annually, and people making more than $99,000 per year would not be eligible to receive cash payments. 

While Mnuchin and the Trump administration have made it clear that their goal is to get money to Americans as quickly as possible, experts have expressed doubt that checks will start going out in just a few weeks. 

“Historical precedent, plus the unprecedented crisis we’re in, leads me to believe May is the earliest the [Internal Revenue Service] would be able to start sending any checks,” Erica York of the Tax Foundation told Fortune last week.

A tool for calculating how much you will receive from the stimulus bill can be found here.

Coronavirus (COVID-19) tally as compiled by Johns Hopkins University. (Previous numbers in parentheses.)

Total U.S. confirmed cases: 144,672 (135,499)

Total U.S. deaths: 2,575 (2,381)

Total global cases: 745,308 (710,918)

Total global deaths: 35,307 (33,551)

Navy hospital ship arrives in New York

As New York City struggles to cope with the rising number of serious coronavirus cases, the city’s overburdened hospitals are getting some much-needed relief. The U.S. Navy hospital ship USNS Comfort docked in New York Harbor today.

The ship, with 1,000 hospital beds and a dozen operating rooms, will be used to treat New Yorkers with health conditions other than the coronavirus. New York Gov. Andrew Cuomo called it a “relief valve” for the city’s hospitals, which are straining to treat the growing number of COVID-19 patients.

Hopeful announcement about a vaccine

Johnson & Johnson has been working on a coronavirus vaccine since January, and today it announced that it has a “lead candidate” that it expects to enter into clinical trials by September. It further anticipates the first batches of the vaccine could be available for emergency use authorization in early 2021.

Since time is of the essence, J&J said it is expanding its manufacturing capacity both in the U.S. and abroad. It says that step will assist in the rapid production of a vaccine and would give health officials more than one billion doses of the vaccine, should trials show it to be safe and effective.

Antibody treatments begin in Houston

Houston Methodist hospital has received FDA approval to become the first academic hospital in the nation to transfuse donated plasma from a recovered COVID-19 patient into a critically ill patient. 

Scientists think that the antibodies from the blood of patients who have recovered from the virus might help patients who are struggling to recover. The FDA fast-tracked approval of the treatment amid a soaring caseload.

The new treatment method is known as convalescent serum therapy, and it isn’t exactly new. It dates back more than a century to when similar treatments were used during the Spanish flu pandemic of 1918, a diphtheria outbreak in the 1920s, and during other outbreaks of infectious diseases.

Test results in five minutes

The U.S. Food and Drug Administration (FDA) has issued Emergency Use Authorization (EUA) for a new coronavirus test that can render results in five to 15 minutes. The test, from Abbott Labs, could address one of the major drawbacks to the U.S. response -- a lack of timely testing.

Abbott Labs says the test can deliver positive results in as little as five minutes and negative results in 13 minutes. The test will run on the company's ID NOW platform, providing rapid results in a wide range of health care settings such as physicians' offices, urgent care clinics, and hospital emergency departments.

"The COVID-19 pandemic will be fought on multiple fronts, and a portable molecular test that offers results in minutes adds to the broad range of diagnostic solutions needed to combat this virus," said Robert B. Ford, Abbott’s CEO. "With rapid testing on ID NOW, healthcare providers can perform molecular point-of-care testing outside the traditional four walls of a hospital in outbreak hotspots."

Abbott said it will begin shipping the new tests this week.

Macy’s furloughs most employees

Macy’s, which closed all of its stores earlier this month in response to the coronavirus, announced today that it is furloughing most employees because of a huge loss of business.

“While the digital business remains open, we have lost the majority of our sales due to the store closures,” the company said in a statement. “We’ve already taken measures to maintain financial flexibility, including suspending the dividend, drawing down our line of credit, freezing both hiring and spending, stopping capital spend, reducing receipts, canceling some orders and extending payment terms, and we are evaluating all other financing options.”

More than one virus?

Why do some people seem to have light symptoms when they get the coronavirus but others get much sicker? A lot has to do with age and underlying health conditions.

But researchers at Stanford say there could be another complicating factor -- suffering from other viruses as well as COVID-19. Nearly 20 percent of people diagnosed with COVID-19 are also infected with other respiratory viruses, according to a preliminary analysis led by Ian Brown, MD, a clinical associate professor of emergency medicine at the Stanford School of Medicine.

The analysis also found that about 10 percent of patients with symptoms of respiratory illness at an emergency department, and who are subsequently diagnosed with a common respiratory virus, are co-infected with the COVID-19 virus.

Around the nation

• Kansas: Gov. Laura Kelly today issued an order for all residents to stay at home as the number of confirmed COVID-19 cases in the state continues to rise. The order makes an exception for church services and gun sales. 

• Ohio: The FDA has authorized Ohio-based Battelle Corp. to sterilize thousands of respirator masks for health care workers on the front lines of the coronavirus pandemic. The company previously received partial approval, but that limited how many masks they could clean in a 24-hour period. 

• New Mexico: The Santa Fe New Mexican reports that immigration detainees in a facility near Grants are being crowded into close quarters with no social distancing. “We’re all together,” one detainee told the newspaper. “That’s why we’re afraid.”

As the coronavirus (COVID-19) has spread across the country, hospitals and first responders have complained of a lack of proper medical and safety equipment.

In a new survey, the U.S. Conference of Mayors (USCM) asked city officials around the nation to assess the situation, and they are nearly universal in saying it’s getting worse. Mayors from 213 cities in 41 states and Puerto Rico say the shortage of test kits, masks, and other personal protective equipment has reached crisis proportions.

The mayors organization says the safety of city residents, health care workers, first responders, and other city workers is being “seriously compromised.”

On the frontlines

As the survey was taken, 303 member mayors signed a letter to Congress seeking federal resources to deal with the daily increase in the number of cases.

"Our first responders and health care workers are on the frontline of the COVID-19 outbreak, and mayors are doing all we can to provide them with the resources to stay safe and to keep our residents healthy," said USCM President Bryan K. Barnett. "While cities are doing everything they can, we need support from our state and federal leaders. This survey confirms what mayors already know to be true: we need adequate resources to end this pandemic."

The survey quizzed the mayors of cities large and small, with populations ranging from under 2,000 to 3.8 million. Six of the cities have populations over one million, while 45 have populations below 50,000. Needs and concerns are largely the same.

Over the weekend, U.S. Surgeon General Jerome Adams used social media to warn that individual cities now face a rising threat from the pandemic. In particular, he said Indianapolis could become a “hot spot” for the disease. Adams is a former Indiana health commissioner.

Miami has seen a recent spike in coronavirus cases. As of Sunday, Miami and Dade County had reported more than 1,100, accounting for about a fourth of all the cases in Florida.

Specific findings

The USCM survey found that 91.5 percent of the included cities lack an adequate supply of face masks for their first responders and medical personnel. More than 88 percent don’t have enough personal protective equipment (PPE) other than face masks to protect these workers.

Nearly all mayors -- 92.1 percent -- said they don’t have enough test kits, and 85 percent said hospitals in their city don’t have enough ventilators.

"The ability of a city to protect its residents from COVID-19 depends on first responders and health care personnel, our first line of defense, staying healthy as they save lives," said Tom Cochran, USCM’s CEO and Executive Director. 

He said the survey clearly shows the nation’s cities need a lot more help.

ConsumerAffairs has already covered exactly how much consumers can expect from the CARES ACT stimulus bill and when those checks should arrive, but there are still lots of questions coming in about how the money will be regarded by the Internal Revenue Service (IRS) come tax time. 

To help consumers plan accordingly, ConsumerAffairs has put together a list of FAQs to get help clear up any confusion.

Is the money tax-free?

Essentially yes, but there appears to be one small wrinkle that may impact a handful of taxpayers. 

“If the tax credit amount you qualify based on 2020 (adjusted gross income -- see below) is less than what you qualify for based on your 2019 tax return, it does not have to be paid back,” explains eFile. “On the other hand, if a taxpayer's 2020 (adjusted gross income) is substantially higher than the 2018 or 2019 adjusted gross income, the taxpayer might have to pay back some or all of the money after April 15, 2021. This pay back might only apply to a very small number of taxpayers.”

Do I have to apply or file a tax return to get the CARES ACT stimulus money?

No, you do not have to apply, but you must have either a 2018 or 2019 IRS Income Tax Return on record with the IRS. 

According to eFile, eligibility for the stimulus money depends on Adjusted Gross Income (AGI) and not “taxable income.” Note: On IRS form 1040, the amount you receive goes on line 8(b), the field for AGI.

“We do not know which return will be considered, the one with the lower or higher AGI or the most recent return over prior returns,” eFile says. “If your 2019 AGI or Adjusted Gross income was very low, you are encouraged to file a 2019 tax return ... even if you don't owe taxes to also take advantage of the refundable Earned Income Tax Credit - EITC - and Child Tax Credit and the COVID-19 Recovery Rebate.”

Will this affect any refund I was expecting to get from my 2019 tax return?

Nope. Your 2019 refund check won’t be affected in any way by the stimulus check.

I haven’t filed a 2018 or 2019 tax return. What do I do?

If you haven’t filed a tax return, all is not lost. The bill allows the Treasury Department to use the information on your 2019 Form SSA-1099, Social Security Benefit Statement, Form RRB-1099, Social Security Equivalent Benefit Statement.

I owe the IRS some money. Are they still going to send me the stimulus check?

Normally, the IRS would deduct any refund due from a tax amount owed, but if everything goes as planned in this situation, anyone who owes money to the IRS is not SUPPOSED to have anything withheld.

I’m not used to filing a refundable tax credit. Can you explain what that is?

A refundable tax credit is simply a credit which allows certain taxpayers to subtract the amount of the credit they have accrued from the total they owe. A perfect example of a refundable tax credit some consumers may remember is the first-time homebuyer tax credit when they purchased their first home. 

I’ve got a question that’s not answered here. Is there someone I can talk to?

There is. The IRS not only has a constantly-updated web page devoted to taxes as they relate to the coronavirus, but the agency also has a phone number taxpayers can call to get other questions answered: 1-800-829-1040, open 7 a.m. to 7 p.m. local time. A quick heads-up: As you can imagine, the agency is pretty busy, but it’s dedicated to making a consumer’s life as easy as possible.

While the stimulus money may help some consumers cover day-to-day expenses that have become more problematic during the coronavirus crisis, there are still many people who may have trouble with taxes this year.

​In an effort to slow the spread of the novel coronavirus, the U.S. Food and Drug Administration (FDA) has been looking into a number of COVID-19 tests. Most recently, the agency issued emergency authorization for use to Abbott’s ID NOW lab-in-a-box. 

The test, which is as small as a toaster and works by scanning for a small segment of the SARS-CoV-2 virus, can let users know if they have COVID-19 in just a few minutes. 

“What makes this test so different is where it can be used: outside the four walls of a traditional hospital such as in the physicians' office or urgent care clinics,” Abbott wrote in an announcement. “Because of its small size, it can be used in more non-traditional places where people can have their results in a matter of minutes.” 

Providing rapid answers

Abbott said it has sped up production of the tests and expects to deliver 50,000 per day to the healthcare system starting next week. 

"Through the incredible work of teams across Abbott, we expect to deliver 50,000 COVID-19 tests per day to healthcare professionals on the front lines, where testing capabilities are needed most," Chris Scoggins, senior vice president, Rapid Diagnostics, Abbott said in a statement. "Portable molecular testing expands the country's capacity to get people answers faster."

In a statement, FDA Commissioner Steve Hahn said the tests could be a “game changer” when it comes to diagnosing the virus and helping ensure that people receive prompt treatment. 

"I am pleased that the FDA authorized Abbott's point-of-care test yesterday. This is big news and will help get more of these tests out in the field rapidly," FDA Commissioner Steve Hahn said in a statement. "We know how important it is to get point-of-care tests out in the field quickly. These tests that can give results quickly can be a game changer in diagnosing COVID-19."

In the midst of the current health crisis, the FDA has also given emergency authorization for use to California-based Cepheid, which offers a test that provides a positive or negative result within 45 minutes. Mesa Biotech has also received authorization for a small test to be used at temporary screening facilities and labs, which can give results in 30 minutes. 

The Federal Trade Commission (FTC) has waived another warning flag in the face of telecom service providers that may be complicit in robocall scams related to COVID-19.

On Friday, the FTC sent letters to nine Voice over Internet Protocol (VoIP) service providers as well as other companies warning them that “assisting and facilitating” illegal telemarketing or robocalls related to the pandemic is strictly against the law. 

“It’s never good business for VoIP providers and others to help telemarketers make illegal robocalls that scam people,” said FTC Bureau of Consumer Protection Director Andrew Smith. “But it’s especially bad when your company is helping telemarketers exploiting fears about the coronavirus to spread disinformation and perpetrate scams.”

The staff sent the letters to the following companies: 

• VoIPMax; 

• SipJoin Holding, Corp.; 

• iFly Communications; 

• Third Rock Telecom; 

• Bluetone Communications, LLC; 

• VoIP Terminator, Inc., also known as BLMarketing; 

• J2 Web Services, Inc.; 

• VoxBone US LLC; and 

• Comet Media, Inc.

The FTC gave those companies little time to prepare a defense, demanding a description of “the specific actions you have taken to ensure your company’s services are not being used in Coronavirus/COVID-19 robocall schemes” by March 30, 2020. 

Carrying telemarketing a little too far

In black and white, the FTC’s letters claimed that the nine service providers were using practices that “prey upon consumer fear of the pandemic to perpetrate scams or disseminate disinformation.”

If the agency’s allegations are true, then the telemarketers’ actions would violate the FTC’s Telemarketing Sales Rule (TSR). The rule states that “assisting and facilitating” a robocall operation is illegal “unless the person receiving the call has given their express written permission to receive robocalls from the person or company making those calls,” according to FTC official Leslie Fair. 

And, as the FTC reminded each of the nine new offenders, any company that “consciously avoided knowing” is just as guilty as a company preying on the consumer on purpose.

Circling the wagons

This move by the FTC follows a major takedown of VoIP provider Globex Telecom Inc. Just last December, the Commission, along with the State of Ohio, was successful in getting a federal court to halt Globex’ VoIP operations. Allegedly, Globex played a lead role in robocalling consumers and pushing a credit card interest reduction scam that wound up duping consumers to the tune of millions of dollars.

Now, with help from the Department of Justice and anti-robocall companies like Nomorobo, USTelecom, and Somos, Inc., the FTC is starting to move things forward quickly. “Combating illegal robocalls is a top priority for the FTC,” the agency reminded each of the new offenders.

It’s possible that there are other companies still out there perpetrating the COVID-related robo scams. If you get a similar robocall, the FTC asks that you take action by calling 1-877-FTC-HELP (382-4357).