HP of Palo Alto, Calif., is expanding its recall of lithium-ion batteries used in HP and Compaq notebook computers to about 101,000 from the 41,000 recalled in June 2016.
The batteries can overheat, posing fire and burn hazards.
The company has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage. There were seven reports in the earlier recall
This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers.
HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013, and October 2016.
The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. “HP Notebook Battery” and the model number are printed on the battery.
The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
The batteries, manufactured in China, were sold at Best Buy, Walmart, Costco, Sam’s Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013, through October 2016, for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
What to do
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only.
Consumers may contact HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. (CT) Monday through Friday or online at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page for more information.
Keep an eye on your inbox, the lastest consumer news is on it's way!