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HON Company recalls office chairs

The chair’s back can break, posing fall and injury hazards

Photo
Photo source: CPSC
The HON Company of Muscatine, Iowa, is recalling about 13,400 HON office chairs.

The chair’s back can break, posing fall and injury hazards to the user.

The firm has received reports of 11 chair backs breaking including two reports of minor injuries.

This recall involves HON’s Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019, through February 2020.

It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101.

The manufacturer’s name, model number and manufacture date are printed on a label located on the underside of the seats.

The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.

The chairs, manufactured in the U.S., were sold at HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019, through February 2020, for between $135 and $250.

What to do

Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

Consumers may contact The HON Company at (800) 833-3964 from 8 a.m. to 5 p.m. (CT) Monday through Friday, by email at HONTeamBox@honcompany.com or online at HON.com for more information.

Or, for Maxon chairs, (800) 876-4274 from 8 a.m. to 5 p.m. (CT) Monday through Friday, by email at service@maxonmail.com, or online at www.maxonfurniture.com.

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