Holiday Shopping and Spending

The 'Holiday Spending' topic covers a wide range of issues and tips related to holiday shopping, including how to protect against fraud, manage returns, and find the best deals. It highlights consumer concerns like identity theft and rising costs, and offers strategies for safe and budget-friendly shopping. Articles delve into the latest trends, expert advice on navigating sales, and practical tips for both in-store and online purchases. The overall theme is helping consumers make informed, secure, and cost-effective decisions during the holiday season.

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The move to 'digital' gift cards is starting to escalate

Christmas stockings and dresser drawers might start to feel a little lonely. Those plastic gift cards we buy as presents could finally be headed to the land of the lost.

Digital gift cards have been bubbling under the chart for a while, but things are now starting to take off. The global digital gift card market is forecast to rake in $724.3 billion by 2028, growing 14.2% a year – pinning much of its hopes on the younger generation who’s all-in on digital.

One of the newest players in the game is Hallmark. Its angle comes in a partnership with Venmo. As such, it isn’t a “gift” in the sense that the recipient will get a gift card from a specific retailer, but rather a way of sending money through a scannable Venmo barcode printed inside a physical Hallmark card.

Hallmark mails that card to an address or the buyer can pick it up at a Hallmark store. With Venmo’s legion of younger consumers, this could give Hallmark an opportunity to gain a new demographic of shoppers it might not have otherwise.

Prezzee – another e-digital card player – has well over 100 brands in its partnership portfolio. Its angle is that it gives consumers a choice of purchasing a “Prezzee Plus” card with a “suggested” retailer – say, Applebees – but the Plus card allows the recipient to change that suggestion to another company like Delta Airlines.

The pluses of digital gift cards

As ConsumerAffairs found out in speaking to retail experts, digital gift cards are a good thing in one way – but could be fraught with problems in another. 

On the good side of the ledger, nearly 50% of all Americans leave about $21 billion a year on unused or lost gift cards

“Electronic gift cards offer convenience—they're instantly delivered and easy to send, and there's minimal risk of physical loss or damage,” retail expert Linda Johansen-James, publisher and founder at International Retail Group, told ConsumerAffairs.

“What's more, they're highly accessible, being mobile-friendly. For retailers, they provide a streamlined way to track redemptions, gathering valuable data for marketing, inventory management, and understanding customer behavior."

But, oh, the scams that await

The wait-and-see and possibly bad side is that we could see a spike in phishing scams -- a problem plastic gift cards already carry. 

Dawson Gant, vice president of Store Partnerships at Ecom Authority, gave this example: “If a predator knows a certain demographic is receiving digital gift cards, they could potentially exploit that with fake gift card redemption emails, etc.,” another impersonation trick that Johansen-James said scammers are likely to add to their toolbox.

In those cases, she advises anyone who gets an email from “someone” who says they’re a “friend,” to triple-check the sender's email address before you click on anything. “If you're familiar with the sender, you might even consider giving them a call to confirm their identity.”

Ally Armeson at the Cybercrime Support Network -- the company that recently alerted ConsumerAffairs to the large in-store gift card scam rings -- told us that another angle digital gift card scammers will try is creating fake gift card balance checking websites in hopes that you will land on these fraudulent sites instead of a real site.

"When you enter the gift card number and PIN into the fake website, the scammer takes that information and drains the value of the gift cards," she said.

Want another? "Scammers can also sell unsuspecting consumers completely fake physical or digital gift cards that have no value -- so it's important to make sure you purchase gift cards from official sellers and official websites," she added.

We might miss the touchy, feely aspect

This physical-to-digital conversion may be hard for some to give in to, however. 

Ray Sheehan, founder at Old City Media, who drops a ton of money in gift cards for his clients, thinks that “digital” sort of takes the “gift” out of “gift card.”

“Why? When you think about the gift card. You need to boil it down to its core purpose,” he said. “You are giving them a gift. The gift card is a much more tangible item.” 

Christmas stockings and dresser drawers might start to feel a little lonely. Those plastic gift cards we buy as presents might finally be headed to the lan...

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Labor Day sales will be plentiful - and early

If you’re hoping for a good Labor Day holiday, you can uncross your fingers when it comes to shopping deals because those will be in full swing.

ConsumerAffairs has checked in at the online and in-store retail level and at grocery stores looking for bargains and here’s what we found. Spoiler alert: One shopping expert says the better deals may happen before the weekend ever makes landfall.

Labor Day bargains

The good folks at RetailMeNot say that there are some heavy hitters already lined up for shopping deals this weekend. In their way of thinking, the best ONLINE sales and deals include:

Wayfair: Up to 70% Off Labor Day Clearance Sale

Amazon: Up to 60% off of Amazon's top deals of the day 

Cabela's: Up to 40% off each order. 

LEGO: Online cash back

Macy's: Up to 65% off furniture, mattresses, rugs 

Rack Room Shoes: $15 Off $99 with promo code “DEAL15”

Columbia Sportswear: 25% off sitewide

Walmart: Up to 50% off

As far as in-store deals, it likes what it sees fromForever 21, Office Depot, and J. Crew Factory

BlackFriday.com’s researchers have uncovered some deals of their own, including:

  • Mattress sales
  • Home decor and furniture sales from Ashley, IKEA, Crate & Barrel, and others
  • Tech deals like Dell’s up to 50% off your purchase of a laptop or desktop computer. Samsung is focusing on big ticket items like appliances and TVs, but shoppers can also take advantage of trade-in credit deals on Samsung electronics (smartphones, smartwatches, earbuds). Example: up to $750 instant credit when you purchase the Galaxy S23 Ultra.

Insider tips

Vipin Porwal, CEO and consumer savings expert at Smarty, a popular cash back portal, says that the smartest shoppers will actually hit the stores before the actual Labor Day weekend with add-on savings courtesy of promo codes and cashback rewards.

 “Those in the market to upgrade their sports and outdoor items will want to hit pre-Labor Day sales early as the most popular brands and options hitting summer clearance will sell out quickly, including summer active apparel, swimwear and outdoor sporting gear and equipment,” he told ConsumerAffairs.

He cautions that there are things you should resist buying this weekend. “Those looking for colder weather clothing should hold off for just a bit when the fall fashion sales kick in in late September and October, especially when shopping for jeans, jackets, boots and denim when bigger savings and selection are promoted more heavily.”

Your kid buggin’ you about a phone?

Before we move on from the sales deals, one last one: phone plans. If you have bought everything on your student’s must-have list for back to school but are holding out on a phone plan, you’re not alone.

After fielding a study about tech “musts” and how parents are dealing with the situation, Cricket Wireless found a hole it could fill and save budget-minded parents some money.

The company is launching three new online-only, multi-month unlimited plans that it says will save customers up to $300 a year or $30/per month on a single line when – and this is important – they pay in advance.

Here’s quick snapshot of what Cricket is offering:

  • Three months of unlimited voice and data when customers pay $120 in advance, giving them a total of $45 in savings.

  • Six months of unlimited voice and data when customers pay $210 in advance, giving them a total of $120 in savings.

  • 12 Months of unlimited voice and data when customers pay $360 in advance, giving them a total of $300 in savings.

Not wanting to be left behind, MintMobile has gone deal crazy, too. It has plans ranging from 25% off to 50% off with the capper being its unlimited Talk & Text plan -- nationwide coverage, 40GB of 5G and 4G LTE Data, free calls to Mexico and Canada, 10GB Mobile Hotspot, WiFi Calling & Text. But like Cricket, you have to buy the deal in advance – $45 for 3 months of service. After that, though, the prices go up depending on what length of service you can commit to and prepay for.

Grilling out? You’ll save some money there, too

Labor Day weekend is usually the last big grilling day of the year – something not lost on meat producers, for sure. The latest Urner Barry Retail Rundown says that grocery shoppers should be aware of what’s going on with these meat essentials:

Beef: Choice cutouts are currently down about 6.5% from their summer peak but are nearly 16% above a year ago. Ground beef has been averaging around $5.72 discounted, a 5.9% year-over-year increase. Tenderloin last checked in at $19.17 per pound, $1.80 higher than the same week in 2022. 

Pork: “Meanwhile, wholesale pork prices trended well below year-ago levels throughout 2023 so far and have also drifted lower since the year-to-date high hit in mid-July,” said Urner Barry’s Courtney Shum. Shum says grocers have gotten aggressive with pork prices, so brats and chops are looking like a better bank for the BBQ buck than beef products are. 

For example, center-cut pork loin averaged 10 cents per pound lower than a year ago; shoulder roasts were at $2.08 per pound last week, slightly below Labor Day weekend in 2022; and fresh bacon averaged $5.91 discounted, down 11.9% from last year.

Chicken: What’s coming out of the hen house is a mixed bag, however. Because we’re headed into football season, wing prices are up because demand is up, but fresh chicken breasts are about 50 cents per pound lower than a year ago, and legs and thighs should be found for under $3 a pound.

Seafood: Shum didn’t offer any price points but did say that seafood continues to dominate ad space with 27.5% of total retail buying opportunities, so you should expect some good deals there, too.

If you’re hoping for a good Labor Day holiday, you can uncross your fingers when it comes to shopping deals because those will be in full swing.Consume...

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Christmas Tree Shops will liquidate all of its stores

Following in the most recent footsteps of Bed Bath & Beyond and David’s Bridal, Christmas Tree Shops is officially on the chopping block. 

The discount retailer announced it will liquidate all of its 72 brick-and-mortar retail stores after defaulting on its $45 million bankruptcy loan. The company filed for Chapter 11 bankruptcy back in May, and will now be forced to liquidate its inventory in the coming weeks if it doesn't get an investor fast. 

According to the company, the decision to file for bankruptcy was strictly a financial one, and executives had faith in their efforts to move forward and regain strength. 

“After careful consideration, we determined that availing ourselves of the Chapter 11 process was the best way to address our burdensome liabilities,” said Marc Salkovitz, chairman of Christmas Tree Shops, in the official bankruptcy filing. “This is strictly a financial restructuring. Our operations are sound. 

“By increasing our financial flexibility, we will be able to focus on continuing to delight our loyal customers with a wide selection of unique goods at affordable prices. We continue to believe that given its storied history and strong customer loyalty, Christmas Tree Shops has tremendous potential, and we remain committed to the long-term success of the business. 

Stores could be closing soon

Shoppers can expect to see liquidation sales at their local Christmas Tree Shops starting as soon as July 7. The goal for the company is to get as many stores emptied, with all goods sold, by the end of August. 

This timeline could mean that many stores could be closed within just a few weeks. The company is headquartered in Massachusetts, with the large majority of retail locations in the Northeast, and there is already an order of store closures throughout the state. 

Store closures have started in the last few months, with nearly a dozen stores closing across the country, including in Georgia, Florida, Virginia, New York, Massachusetts, Michigan, and Pennsylvania.

The company’s plan was to close 10 of the stores that were underperforming the most at the time of filing for bankruptcy in an effort to gain some ground; however, that didn’t go as expected. 

For consumers in need of anything from linens to home goods, holiday decorations or bathroom essentials, the Christmas Tree Shops liquidation sales are expected to offer steep discounts. 

Following in the most recent footsteps of Bed Bath & Beyond and David’s Bridal, Christmas Tree Shops is officially on the chopping block. The discount...

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Do you return a lot of purchases? Better be ready for the pushback.

For years, consumers have had all the freedom they want to return items back to a retailer, but that’s changing quickly. And it’s a complete about-face, too.

Just a year ago, some retailers were all “nah, don’t worry” about returns, but by the 2022 holidays, things started to change direction. Now, the gloves are really coming off and more than 60% of retailers are dramatically changing their policies, some eliminating returns completely.

This week, the Wall Street Journal (WSJ) reported that nonreturnable items are becoming the standard. The report gave the example of Poshmark, the secondhand clothing seller, which has witnessed a  61% increase in items marked “new with tags” and featuring the words “final sale” in an item’s description.

That use of “final sale” is as definitive as it can get for a shopper, too. If an item doesn’t fit, sorry, but you bought it and you’ll keep it.

We did this to ourselves

It doesn’t matter whether consumers made bad buying decisions or abused the privilege, though. It’s the retailers who are in the driver’s seat and for the last two years, they’ve been beset with 16.5% of the items they sold being returned – double what it was in pre-pandemic 2019. 

Either way, PracticalAdvice’s Marcia Kaplan suggests that we – the consumers – did it to ourselves. 

“Larger companies track ‘serial returners’ and ban returns from them, but smaller merchants do not typically have the software or personnel,” she said.

One of the lines we crossed is the habit of “bracketing” – the play where a consumer buys multiple sizes or colors expecting to return what they don’t like. It may seem like a fair angle to work for the shopper, but it’s still a return and the returns are throwing up roadblocks there, too.

Who’s charging what for returns?

The next time you go shopping, you should take extra caution in asking what the store’s current returns policy is before you plop down your credit card for those five dresses – four of which you’ll probably return.

Returns specialist goTRG says that 60% of merchants across the U.S. have changed their returns policies. Some have done away with free returns and some are charging additional shipping or restocking fees.

ConsumerAffairs compiled a current list of how many major retailers are handling returns and here’s what we found. Note: There may be variations on what's purchased online vs. in-store so it would be wise to ask before making any purchase that you think you might return.

  • Abercrombie: $7 deducted from refund
  • American Eagle Outfitters: $5 deducted from refund
  • Anthropologie: $5.95
  • Big Lots: 20% of purchase price processing fee
  • Dillard's: $9 deducted from refund
  • DSW: $8.50 deducted from refund (free for Gold and Elite Rewards members)
  • Eddie Bauer: $7 deducted from refund
  • Foot Locker deducts $6.99 from refunds on all returns made by mail.
  • J.C. Penney deducts $8 from all refunds on returned online purchases made by mail.
  • J.Crew deducts $7.50 from the refund for shipped returns.
  • Kohl’s requires customers to pay for all shipping for returns.
  • L.L.Bean charges $6.50 for returns and exchanges through U.S. mail unless the customer used an L.L.Bean Mastercard for the purchase.
  • Lands’ End deducts $6.95 from the refund credit.
  • Neiman Marcus: $9.95 deducted from refund (free if you return within 15 days and it’s not clearance)
  • Pacsun deducts $7 from the refund.
  • REI deducts $5.99 from refunds for packages of standard size and weight.
  • Saks Fifth Avenue: $9.95 deducted from refund
  • Shoe Carnival deducts $6 from all refunds on online returns sent by mail.
  • T.J.Maxx: $10.99 deducted from refund
  • Urban Outfitters deducts $5 from all online orders returned by mail.
  • Zara charges $3.95 in the U.S. for returns at drop-off point 

For years, consumers have had all the freedom they want to return items back to a retailer, but that’s changing quickly. And it’s a complete about-face, to...

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Done your Easter meal shopping yet? Grocers offer last-minute deals

Grocers across the country are hopping down the bunny trail with specially-priced bundles just like they did for the 2022 holidays and St. Patrick’s Day this year.

If you’re planning some sort of Easter get-together, here’s what grocery chains are offering through this Sunday.

Hy-Vee: Hy-Vee actually has two family bundles – one, an Applewood Pit Ham Meal (serves 8) for $119.99 and a Brown Sugar Spiral Ham Meal (Serves 8) for $99.99. It also is offering a brunch deal for two.

The Fresh Market: The Fresh Market is trying to cover every possible Easter dining option. It has a Ham Meal (with pineapple, dinner rolls, cake mix, etc. Serves 8-10) for $99.99. It also has a ready-to-heat Ham Meal for 4 for  $59.99, as well as a Prime Rib Meal for two, and a Brunch Meal for 4.

Walmart: Walmart doesn’t have bundles, per se, but it has marked down prices on the typical things you might buy for Easter – hams, pies, veggies, etc. It also has candy, eggs, etc. for Easter baskets.

BJ’s Wholesale Club: Much like Walmart, BJ’s Wholesale Club is offering members additional savings on Easter essentials through Easter Day. Plus, every member who spends $140 online or in-store in a single qualifying transaction through Easter will receive a $15 digital coupon valid for shopping from April 13 to April 23.

Target’s saving its best deals for after Easter

Target isn’t avoiding Easter, but it’s decided that it would be better served by putting its eggs in a post-Easter clearance basket where consumers can save up to 90%.

“Starting the day after Easter, you can get deeply discounted crafts, home decor, Easter candy, cookware, and more at Target. I’m talking about items you can repurpose and use the rest of the year — or stuff you can save until next Easter,” the Krazy Coupon Lady said.

When ConsumerAffairs looked into what she was talking about, the clearance discounts break down like this:

One day after Easter: 30% off food and candy and 50% off everything else in the clearance section.

Three to four days after Easter: 50% off food and candy and 70% off everything else in the clearance section.

Six to seven days after Easter: 70% off food and candy and 90% off everything else in the clearance section.

However, there might be some extra deals that could pop up on Target’s text alerts. To subscribe to those, just text TARGET to 57299.

Grocers across the country are hopping down the bunny trail with specially-priced bundles just like they did for the 2022 holidays and St. Patrick’s Day th...

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BJ's Wholesale Club announces deals to help consumers save money this Easter

With Easter just a few weeks away, BJ’s Wholesale Club is releasing its special seasonal deals for store members. 

Through the Easter holiday on April 9, BJ’s members can expect sales on just about everything they’ll need for their celebration – Easter basket essentials, decorations, paper goods, food, candy, and more. Walmart announced a similar promotion last month.

“Our members know they can shop with us for everything they need and want to make their Easter gatherings a quality, memorable time with family and friends,” said Rachel Vegas, BJ’s executive vice president and chief merchandising officer. “Members can find their family favorites for Easter dinner and brunch, candy and toys to fill their Easter baskets, plus seasonal decor and dining essentials to make their celebrations festive.” 

What’s on sale?

BJ’s is offering sales in three primary areas: paper goods and decorations, Easter basket goodies, and meal essentials. 

The first category includes savings on everything from seasonal paper plates and napkins, to Easter and bunny wreaths, an inflatable Easter bunny, and Easter gnomes. All items are available in-store and online, and the sales run through April 9. 

For parents, grandparents, or other family members who may be filling Easter baskets, the selection of on-sale items is wide. BJ’s is discounting Easter baskets, PAAS egg decorating kits, Reese’s peanut butter eggs, American Kids character baskets, a set of toy race cars, Peep’s, and more. 

Lastly, cooking Easter dinner or brunch will come at a cheaper price. BJ’s members can expect savings on: trays of cupcakes, ciabatta rolls, half spiral hams, packs of bacon, gourmet carrots, and carrot cakes. Overall, these prices are expected to be discounted as much as 25%. All of the on-sale items are available to members in-store or with in-store pickup, curbside pickup, or same-day delivery. 

Even more savings

BJ’s seasonal sale items are available through Easter on April 9. For BJ’s members who shop between March 23 and April 9, even more savings are possible. When shoppers make purchases over $150, they’ll receive a $15 digital coupon that’s valid between April 13-23. 

With Easter just a few weeks away, BJ’s Wholesale Club is releasing its special seasonal deals for store members. Through the Easter holiday on April 9...

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Has inflation affected your online shopping habits? For many, it has

Consumers are no strangers to the effects of inflation. Whether it’s at the grocery store or the after effects of holiday shopping, rising prices have been a common theme in recent months. 

Now, a new survey conducted by Wish found that inflation is affecting how the majority of Americans are spending money on online shopping. 

Discount codes and free shipping are important to shoppers

Experts surveyed 2,000 Americans over the age of 18 about their online shopping habits, including how often they shop, how inflation affects their spending, discount codes, shipping costs, and more. 

Overall, nearly 85% of respondents said that inflation is affecting how frequently they’re placing online shopping orders. Additionally, 40% said they’re cutting back on their online shopping because of consistently rising prices. 

Inflation is also affecting what shoppers are looking for when placing online orders. Discount codes and free shipping are becoming more important.

The survey found that 30% of Americans will only be shopping when there are sales going on, 34% actively look for discount codes when online shopping and 32% are going directly to online stores that offer flat-rate or free shipping. 

Shipping costs are a major factor

Shipping proved to be a major consideration for survey participants. Eighty percent of respondents said their online purchases are affected by shipping costs, while 70% said they’d spend enough to reach the minimum purchase threshold to get cheaper or free shipping, and 65% said they’d cancel their order if the shipping costs were too high. 

“Online shopping should be a journey of excitement and discovery, and too often this experience is soured when shoppers get stung by high shipping fees,” said Mauricio Monico, chief merchant officer at Wish. 

“How we shop online continues to evolve, but the experience should stay convenient and accessible without pricing out consumers. The results of the survey reiterates that the shopping journey doesn’t stop at checkout, and today’s shoppers want shipping to be as painless and affordable as possible,” Monaco said. 

Consumers are no strangers to the effects of inflation. Whether it’s at the grocery store or the after effects of holiday shopping, rising prices have been...

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Have some unwanted gift cards you’d like to get rid of? There are sites that’ll pay you for them

If you lost out in your holiday gift exchange and wound up with an unwanted gift card, is there anything you can do?

Consumers have a tendency to set an unwanted gift card aside, chalking it up as an unlucky moment or thinking that they might be able to use it at some point or re-gift it to another person who likes the retailer the card is connected to.

Still, you’re leaving money on the table – a situation that Julie Ramhold at DealNews told ConsumerAffairs is salvageable if the gift card holder puts in just a little effort.

Trade ‘em in!

There are two options here: One that Ramhold suggests is to check with your favorite retailers to see if you can trade in unwanted gift cards for store credit. 

Another is to try to trade the cards you don't want for ones that you do. Ramhold said sites such as CardCash can make this process easy because you don't have to list the card and wait for someone to agree to a trade or sale.

When ConsumerAffairs looked at CardCash, it appeared to be a fairly straightforward deal. It has 1,000-plus retailers it does trade-ins for, and it pays out different amounts for different gift cards, likely depending on how many other people want those gift cards.

For example, a $25 Walmart gift card would get a trade-in value of $21.50 and an eBay gift card would bring $21.25. However, restaurants don’t seem to fare as well. A $25 Macaroni Grill gift card would only get a $13.75 trade-in and a Cheesecake Factory card would produce $16.50.

There are other gift card trading sites that ConsumerAffairs found, too -- ClipKard, GiftCash, and Raise. When we looked at values on similar cards, though, it was apparent that the consumer needs to do some price shopping because the trade-in values are not consistent from site to site.

“Depending on the type of gift card, you may be able to use it to buy other gift cards — ones you'll actually use,” Ramhold said.

“This method is only going to be valid if you have a gift card that's more like a debit or prepaid card, though. That said, this can be a good workaround when you have a prepaid card and must match the exact amount in your transaction in order to use it.”

Don’t sell gift cards on eBay, one expert warns

Even though eBay gift cards may have a good trade-in value, the PennyHoarder’s Adam Hardy says that the platform might be the worst way to sell gift cards.

“First, an eBay buyer isn’t likely to buy your gift card for more than 80% to 90% of its value. For a $100 gift card, you can count on a loss of between $10 and $20 right off the bat,” he warned. “On top of that, you may be responsible for eBay’s insertion fees, a final value fee and a performance fee if your eBay seller account isn’t in good shape. These fees eat further into your earnings.”

“Also with eBay, there’s no built-in way to verify your gift card’s code or balance — making the selling and shipment process much more of a hassle.”

If you lost out in your holiday gift exchange and wound up with an unwanted gift card, is there anything you can do?Consumers have a tendency to set an...

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Post-holiday deals are in full swing with up to 85% off on items

If you found some extra cash in your stocking, major retailers are lining up with sales to encourage you to spend it. Like it always is, any store that has holiday items on its shelves wants to get rid of them.

DealNews shared research with ConsumerAffairs that holiday decorations and candy are the deals most consumers go for, and this year Kohl’s, Belk, Bloomingdale’s, and Target are leading the way with 70%, 75%, 65%, and 50% off, respectively, on holiday decor.

As for candy, the Krazy Coupon Lady found the perfect answer for those with a sweet tooth – the pound-size Snickers Slice n' Share Giant Candy Bar which was $10 on Amazon, is now just $3.99.

Clothing and more up to 85% off

Banking on 2022 mirroring 2021, DealNews said that about 24% of the deals it saw between Dec. 26 and Jan. 1 were for clothing and accessories of some kind. One of the most popular offers during that time was a sale at Uniqlo.

“It knocked up to 80% off men's clothing, with prices starting at $6 for shirts, $15 for hoodies, and $20 for pants,” DealNews’ Julie Ramhold said.

ConsumerAffairs also found an extra $10 coupon for people who sign up for Uniqlo’s e-blasts and spend $75 or more on their first order.

Ramhold added that the period between Christmas and New Year’s is also a great time to shop at off-price stores like Nordstrom Rack. When ConsumerAffairs checked the retailer’s site, it was offering up to 80% off, mostly on shoes, but all other categories were loaded with 60% off deals.

Other retailers that are in deal mode included:

Tractor Supply – up to 60% off

Crate & Barrel – up to 70% off

Gap Factory – up to 75% off

Home Depot – up to 70% off

Lenovo – up to 85% off

If you can wait until January…

Ramhold’s sales forecast for the first of the year holds great promise for consumers who are shopping in five categories: small appliances, bedding/white goods, fitness equipment, gym memberships and winter clothing.

“Chances are, the discounts are at least partially due to New Year's resolutions around eating healthier or dining more at home, rather than relying on takeout,” Ramhold said.

“Because of that, you can expect to see a variety of small kitchen appliances for $15 each, including panini presses, nonstick electric skillets and electric egg cookers.”

And for those of you who didn't get that big-screen TV you were kvetching about, all's not lost. With the Consumer Electronics Show coming in January, TV manufacturers are eager to unload whatever they can to make room. Last January, Best Buy knocked up to 30% off and Target 25% off on certain TVs. Those retailers are likely to do it again.

If you found some extra cash in your stocking, major retailers are lining up with sales to encourage you to spend it. Like it always is, any store that has...

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BJ's Wholesale Club has last-minute deals on holiday gifts

Many major retailers, like Walmart, Amazon, and Target, are offering consumers deals on last-minute gift ideas. 

With the holidays just days away, it’s still not too late. BJ’s Wholesale Club will host HoliDeals – discounts on toys, electronics, small appliances, and more – through Christmas Eve. 

“There’s an undeniable amount of excitement that is associated with holiday shopping,” said Rachel Vegas, chief merchandising officer at BJ’s. “It goes beyond just getting a great deal. People seem to really enjoy the process of selecting a special gift for everyone on their list. There’s a sense of accomplishment that our members have once they find the item they’ve been searching for, and we are happy to deliver that ‘treasure hunt’ experience, at an excellent value to our members.” 

A closer look at the deals

BJ’s is running sales on dozens of popular gift items. Currently, shoppers can expect to save up to $330 on tech deals, up to $95 on toy deals, and up to $60 on small appliance deals. 

Here’s a closer look at some of the items that are currently on sale through Christmas Eve: 

  • Alpha Gaming Keyboard, Mouse, and Headset Bundle: $19.99 

  • Marvel Avengers: Endgame Titan Hero Series, 4-Pack: $19.99

  • Fitbit Versa 2 Smartwatch with Bonus Bands: $99.99

  • XBox Series S Console with Wireless Controller Bundle: $234.99

  • TCL 65-in 4K Roku Smart TV: $377.99

  • Propel 15-foot Trampoline: $259.99

  • HP 15.6-in Touchscreen Laptop: $349.99

  • Pacman 5 Games in 1 Countercade: $99.99

  • Berkley Jensen Riviera DollHouse: $74.99 

BJ’s Wholesale Club members can access the hundreds of items that are part of the HoliDeals sale here. Everything from last-minute gifts, last-minute decorations, and even ingredients for holiday dinner are available at low places. 

To save time this holiday season, and make shopping more convenient, shoppers can place their orders online and opt to pick them up in-store. For last-minute shoppers, stores will be open on Christmas Eve until 6:00 p.m. local time. 

Many major retailers, like Walmart, Amazon, and Target, are offering consumers deals on last-minute gift ideas. With the holidays just days away, it’s...

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If you’re planning a holiday dinner at home, be sure to take some extra money to the grocery store

As consumers make their final turn into the holidays, new findings from Datasembly indicate that families will be spending nearly 17% more to feed their dinner guests this year – double the increase seen last year.

Datasembly analyzed 13 popular holiday dinner items including turkey, eggnog, ham, apple pie and green beans. This year’s shopping cart totaled $60.29 on average versus $51.79 for the 2021 holidays. 

Of all the basket items, the biggest year-over-year increase is for biscuits – almost 47.7% – followed by butter and russet potatoes at 38% and 32.6%, respectively. The basket items with the smallest increase are the frozen whole turkey at 6.3%, followed by the bone in spiral ham at 7.7%.

Big box retailers to the rescue!

But, the consumer’s grocery dilemma is not lost on Target and Walmart. GroceryDive reports that both are putting holiday meal deals out front through the weekend.

At Walmart, it’s busy placing discount stickers on many of the food items that are causing sticker shock. As an example, cooks can buy bone-in ham for $2.28 per pound, whole turkeys for less than $1 per pound, plus discounts on potatoes, stuffing, ready-to-heat mac and cheese, and made-in-store pumpkin pie.

At Target, the home chef can forget about cooking altogether and buy a complete holiday dinner for $25 and sides for under $5. Target’s adding a convenience feature, too, allowing customers to place orders for the items on December 24 and get their order the very same day using pickup, drive-up, or Shipt delivery.

Kroger decides it wants in on the action, too

Interestingly enough, Kroger responded to Walmart and Target’s deals by also offering affordable meals during winter break.

In an announcement made Monday, the grocery chain said it’s pulled together discounted options that can feed a family of four at an average cost of approximately $10 per meal, including everything from a traditional breakfast with eggs, sausage, fruit and toast to a “pizza night” combo that comes with a Mediterranean-style chopped salad kit.

As consumers make their final turn into the holidays, new findings from Datasembly indicate that families will be spending nearly 17% more to feed their di...

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Walmart prepares for last shopping push of the holiday season

With the holidays nearly a week away, some of the biggest retailers – like Amazon and Target – are gearing up for the final push of holiday shopping. 

Now, Walmart is announcing its plans to ensure shoppers are ready to wrap their gifts and put the finishing touches on their holiday plans. The company has launched a last-minute gift sale, announced shipping and pickup order deadlines, and shared its diverse gift card options. 

Check everyone off your gift list

Walmart has dedicated a section of its website to Last Minute Gifts. Here, shoppers can search through thousands of discounted items and see which items are specially priced for the holidays, which are best sellers, and which have rollback pricing. 

Some of the last-minute deals include: 

  • Ionvac SmartClean 2000 Robovac: $79 (originally $179.88) 

  • HART 215-piece Mechanics Tool Set: $98 (originally $159)

  • Nespresso Vertuo Plus Coffee and Espresso Maker: $127 (originally $159) 

  • Onn. 55’  Class 4K UHD Roku Smart TV: $268 (originally $379) 

  • AncestryDNA Genetic Test: $59 (originally $99) 

  • Google Nest Hub 2nd Gen: $49.98 (originally $99.98)

  • Microsoft Xbox Wireless Controller: $44 (originally $64.99)

  • Graco 4Ever DLX 4-in-1 Convertible Car Seat: $230.99 (originally $329.77) 

  • Cate & Chloe Ariel 18K Rose Gold Halo CZ Stud Earrings: $19.99 (originally $150) 

  • Barbie 6-Doll Sports Career Collection, Related Clothes & Accessories: $25 (originally $35.67) 

For those on your gift list who may be harder to shop for, Walmart also offers a number of gift card options. These include Walmart-specific gift cards, as well as gift cards to local and national restaurants like Starbucks, Chick-Fil-A, and Dairy Queen, other stores like Apple or Disney, Visa or MasterCard gift cards, gift cards to streaming services like Netflix or Hulu, or experience gift cards, like movie theaters or airlines. 

While a gift card makes it easy for shoppers and offers flexibility to the recipient, Walmart also offers electronic gift cards. Customers can purchase them online and have them emailed directly to the recipient’s inbox, giving them even more freedom to spend their gift how – and when – they want. 

Delivery and Pickup Deadlines

In addition to last-minute gifts, Walmart has also announced its deadlines for receiving deliveries and pick-up orders in time for the holidays. 

To get your items by Christmas Day, orders must be placed with two-day shipping no later than 2:00 p.m. local time on Wednesday, December 21. Walmart also offers express delivery in two hours or less, and those orders must be placed by 4:00 p.m. local time on Christmas Eve. 

Lastly, consumers can place orders online and do curbside pick-up at their local Walmart store. Shoppers who opt for this choice must choose a time slot for pick-up by 4:00 p.m. local time on Christmas Eve. 

With the holidays nearly a week away, some of the biggest retailers – like Amazon and Target – are gearing up for the final push of holiday shopping. N...

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Target announces more discounts through Christmas Eve

It’s not too late to get deals on holiday gifts! 

To help shoppers check everyone off their lists – while also saving money this holiday season – Target has announced more last-minute deals. In addition to discounting items through Christmas Eve, Target is offering several same-day shopping options that can benefit anyone who may have waited until the last minute – or needs a gift on short notice. 

“As guests turn to Target to finish up their holiday shopping, our stores nationwide are well-stocked, staffed with the best team in retail, and ready with great deals on everything needed to host gatherings, give gifts, and celebrate the season,” said Mark Schindele, executive vice president and chief stores officer at Target. “Whether guests choose to shop our aisles or use our convenient same-day fulfillment services, Target will save the day with fast and easy ways to get all their favorite deals, right up to the last minute.” 

Shop the sales

For shoppers looking for discounts on holiday gifts, Target has announced new sales – many of which run through December 24. 

Here’s what’s on sale through December 17: 

  • 30% off matching family pajamas

  • 30% off clothing and accessories

  • 30% off seasonal decor

  • 30% off shoes

  • 40% off kitchen appliances

Here’s what’s on sale through December 24: 

  • 30% All in Motion fleeces

  • 50% off small kitchen appliances

  • 5% off all pre-paid gift cards bought with a Target RedCard

  • 40% off men’s seasonal apparel 

  • 50% off toys 

  • Buy one get one 25% off beauty gift sets

  • 30% off Wondershop pet apparel 

  • 40% off select women’s sweaters

  • 15% off Game Pass gift cards

  • 50% off connected home security from Amazon, Google, Ring, and more

  • 50% off seasonal decor and trees

Last-minute gift options

Target shoppers can actually wait until the last minute to finish checking everyone off their holiday gift lists – if they want to! The retailer is offering several same-day shopping options that customers can access straight through up to Christmas Eve. 

For starters, all Target stores will be open on Christmas Eve, and most stay open until 8 p.m. local time. Shoppers can head to their local stores for the majority of Christmas Eve to pick up any last-minute essentials. 

There’s also the option to utilize Target’s order pick-up or drive-up options. Any order placed before 6:00 p.m. on Christmas Eve will be ready to be picked up before stores close that day. This also comes with no additional charge or membership required. 

Lastly, Target shoppers can utilize Shipt’s same-day delivery option. With this option, customers need to spend at least $35 to receive their delivery within one to two hours, and for non-Shipt members, delivery will run $9.99. 

While these options are always available for Target shoppers, it can be especially helpful to know the last-minute options during this hectic time of year. 

It’s not too late to get deals on holiday gifts! To help shoppers check everyone off their lists – while also saving money this holiday season – Target...

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Would you gift your credit card rewards this holiday season? 53% of Americans would

Though the holidays are now right around the corner, retailers have been preparing consumers to shop the sales for months. But what about a gift that you can’t necessarily find packaged in a store or shipped straight to your doorstep? 

A new survey conducted by OnePoll for Forbes Advisor analyzed how travel will come into play as a gift this holiday season. 

Ultimately, the survey revealed that over 50% of Americans with rewards credit cards would give those rewards as a gift this holiday season.  

A closer look at gifting travel

OnePoll surveyed over 1,000 adults across the United States between November 22-28 to better understand trends related to gifting travel this holiday season, and also how consumers’ credit card rewards come into play. 

The survey found that the younger demographic – those between the ages of 18 and 25 (64%) – were the most likely to give their credit card points or rewards as a gift this holiday season. Comparatively, the next youngest age bracket – those between the ages of 26 and 41 – were among the least likely to gift their credit card rewards (26%). 

Overall, 56% of respondents said they’d consider giving a travel-related gift this holiday season. However, not just anyone would be on the receiving end of such a gift. The majority of survey participants said they’d mainly consider those gifts for the people closest to them – 25% would give it to their kids, 23% to a spouse or significant other, and 22% to parents. 

What would a travel-related gift look like? Plane tickets, hotel stays, and cash were the top three choices from the respondents. These also correspond with the rewards that are most likely to come from travel credit cards. 

Making the most of travel-related gifts

While travel is certainly a memorable gift to give, it’s also important that consumers are getting the most for their money – or their rewards points. Caroline Lupini, a Forbes Advisor Travel Analyst, shared her top five tips with ConsumerAffairs for anyone considering giving the gift of travel this holiday season: 

  1. With an increase in travel costs due to inflation, consumers should look to book flights or hotel stays they plan to gift well in advance (at least 30 days out) to save money. If booking a highly sought-after destination, booking during the off-peak season will also help keep costs in check. Flight and hotel bookings may be refundable (either for cash or a credit) if prices decrease, so know the policies for your booking and monitor for price decreases if applicable.

  2. If consumers plan to use their travel credit card to give the gift of travel, they should be aware of the benefits their travel credit card offers, how points/rewards can be redeemed, and whether the card has travel insurance. The gift may be for someone else, but a statement credit could offset costs when it’s time to pay the credit card bill. 

  3. When making travel gift purchases, consumers should keep in mind that plans could change. Purchasing tickets, stays, or other travel experiences that can be returned, exchanged, or modified at no additional cost will provide more flexibility for the recipient of the gift. It might also be worth looking into travel insurance just in case. 

  4. If someone plans to redeem points or rewards for a flight, hotel stay, or another travel experience that will be given as a gift, understanding the redemption value of the points is key. Be sure to run the numbers – if the purchase doesn’t provide good value with points, it may make sense to save the points for another day and book with cash instead. 

  5. When purchasing travel experiences, read the fine print to ensure that the gift recipient doesn’t end up covering unexpected costs. For instance, budget airline tickets might seem more affordable until the person who receives the tickets has to pay more money out of pocket for seat selection, a carry-on bag, and a bag of peanuts onboard.

Though the holidays are now right around the corner, retailers have been preparing consumers to shop the sales for months. But what about a gift that you c...

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Amazon's 'Very Merry Deals' may be consumers' last shot at holiday bargains

Amazon has hosted a number of sales in recent months to prepare consumers for the holiday season – the Prime Early Access Sale, Black Friday sales, and Cyber Monday deals.  

Now, with under two weeks left to finalize gifts, Amazon is holding another discount shopping event for consumers – Very Merry Deals. 

Now through December 21, Amazon will continue to discount many of the biggest items this holiday season. Additionally, new items will be discounted every day, making it imperative for consumers to check back regularly if they’re looking for specific items. 

The sales are designed for consumers who need to wrap up last-minute shopping and will feature exclusive deals in several major categories: electronics, toys, beauty, home goods, fashion, and kitchen. 

What’s on sale? 

While these deals are expected to be updated on a daily basis, below is a list of some of the items available now at discounted rates: 

Amazon Devices: 

  • 60% off Ring Video doorbells and bundles

  • 46% off Fire TV devices

  • 30% off Eero mesh WiFi systems

  • 24% off Kindles

  • 50% off Echo devices

  • 45% off Fire tablets

Toys:

  • 51% off Bakugan, Paw Patrol, and more

  • 32% off National Geographic kits

  • 47% off Melissa & Doug toys

Home Goods:

  • 20% off Casper mattresses and accessories

  • 69% off items from TempurPedic, Shark, Levoit, and more

  • 63% off National Tree Christmas trees and holiday decorations

Electronics: 

  • 29% off Bose home audio products 

  • 54% off Logitech G gaming products

  • 33% off LG OLED and QNED TVs

Kitchen: 

  • 40% off SodaStream makers and bundles

  • 25% off Nespresso coffee and espresso machines

  • 46% off Instant Brands air fryers, mixers, and more 

Other deals include: 

  • 50% off Crest White Strips and Oral-B electric toothbrushes

  • 43% off Anker Charging Accessories

  • 48% off Teeter FitSpine X3 Inversion Table

  • 66% off Anne Klein watches

  • 47% off Hiboy Electric Scooters

Consumers can shop all of Amazon’s last-minute holiday shopping deals here

Amazon has hosted a number of sales in recent months to prepare consumers for the holiday season – the Prime Early Access Sale, Black Friday sales, and Cyb...

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Don’t forget – the last big sale of the season happens Monday.

Green Monday is only days away and if you’re running behind on holiday gifts, it is – most definitely – the last big sale of the season. 

On top of the best categories to shop and the biggest deals to be had, BlackFriday.com also let ConsumerAffairs in on some new insights about what specials the big retailers have to offer on Green Monday.

Top Green Monday 2022 sales

Here’s the A to Z (well, actually W) on what retailers are putting on sale for their own version of Green Monday:

Amazon: As usual, techy things – especially Alexa-driven ones – lead the way at Amazon on Green Monday, but BlackFriday.com says there are also good prices on home goods and toys. Keep this link handy for Green Monday to find out what Amazon has specifically for that day.

If you want to be an early bird, ConsumerAffairs found a way you might be able to get an advance peek at what Amazon will offer on Monday. At this link, you'll know how long before certain items will go on sale. If you go in on Sunday and start clicking forward on the page list at the bottom until you find out what deals go live 12-24-hours from then, you might be able to find out. Might…

Best Buy: DealNews' Shannon Flynn says that tech will rule the roost at Best Buy, too, and expects deals on everything from Roombas to tablets and 4K TVs.

eBay: Since eBay is the company that came up with Green Monday in the first place, it, too, will have lots of things on sale. Exactly what though hasn’t been divulged, but DealNews says shoppers should expect everything from apparel to electronics. Keep this link handy to find out exactly what on Monday.

Kohl's: More apparel, more accessories, more home goods, and more smart home devices are what’s expected from Kohl’s on Green Monday. Here’s the link that’ll get you to those deals on December 12. The company is also offering free shipping with a minimum purchase and an extra 15% off when someone signs up for e-mail newsletters.

Macy's: Macy’s is already letting the Green Mondays cat out of the bag and has posted its sale items beforehand. When ConsumerAffairs reviewed what Macy’s was offering, it was pretty much everything in the store – men’s apparel, women’s apparel, shoes, home goods, jewelry, handbags, and beauty items (perfume, for example). Many of the prices we saw were slashed by at least 50% and some up to 70%.

Rakuten: Rakuten isn’t a retailer, per se, but it does aggregate deals so consumers can find options from a variety of major retailers and brands all in one place. On its special Green Monday site, ConsumerAffairs found lots of “cash back” offers like 8% back from Nike, not to mention a way to score an iPhone 14 Pro, Apple watch SE, iPad, & Beats Fit Pro free (of course, for a limited time, some exclusions apply, see store for details caveats).

Target: Much like Macy’s, Target is expected to feature tons of deals and discounts on products from just about every department of the store on Green Monday. BlackFriday deal watchers suggest keeping a special eye on the retailer’s special “Deal of the Day” to enjoy even more savings.

Walmart: Walmart is keeping its Green Monday deal cards close to its chest, but BlackFriday’s sales analysts predict that the big winners will be those shopping for toys, tech, and home items. 

Don’t forget about price matching!

When ConsumerAffairs went looking for anything we may have missed, the KrazyCouponLady brought up a nuance that shoppers might be able to use to leverage even more deals -- price matching!

“Use price matching to your advantage during the second Monday in December. If one retailer isn’t running a deal but another is, consider a price match,” she said.

“Many retailers don’t offer a Black Friday price match, but since Green Monday is so far past Black Friday, you might luck out and be able to request a competitor’s price.”

Green Monday is only days away and if you’re running behind on holiday gifts, it is – most definitely – the last big sale of the season. On top of the...

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Walmart's new TrendGetter feature can help shoppers save money this holiday season

Walmart has been busy this holiday season – new features on its mobile app and website, extended returns and easier deliveries, and sales both before and during Black Friday. 

Now, the retailer has released a new way for shoppers to find discounted items available at Walmart – TrendGetter. For those looking for holiday gifts – home goods, clothes, a pair of shoes, home decor, etc. – you can upload an image to TrendGetter and then receive similar, ready-to-buy items from Walmart. 

“This holiday season, we know our customers are searching for what they love at can’t-miss prices,” said Casey Schlaybaugh, vice president of brand strategy and marketing at Walmart. “Now, whenever you find a product you love, you can easily search for a similar item at Walmart’s everyday low prices and purchase as soon as inspiration strikes.” 

How it works

The goal of TrendGetter is to make it easier for shoppers to find gifts they’re looking for – at low prices. Whether you’re scrolling through Instagram and see a sweater for your niece, or a YouTube video has the latest game for your son, TrendGetter was designed to help bridge the gap between a social media post and a gift under the tree. 

To use it, shoppers either take or upload a photo to the TrendGetter platform. Based on the image, Walmart utilizes Google Vision technology to generate a similar – or identical – item available for purchase at a low price. Then, shoppers can quickly order it, secure a pick-up, or see if it’s available for in-store purchase in their local Walmart store. 

Walmart recommends that shoppers keep their images as simple as possible when uploading them to TrendGetter. Make the item the primary focus of the image – without any background distractions. Avoid dark lighting and steer clear of shadows -- that can ensure that you get your best product match. 

Shoppers should also feel confident using TrendGetter from a privacy perspective. Images are used strictly to search through product catalogs, and after the item is either purchased or the user closes out of TrendGetter, Walmart says the image will be deleted. 

TrendGetter is available here

Walmart has been busy this holiday season – new features on its mobile app and website, extended returns and easier deliveries, and sales both before and d...

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'Buy now pay later' has taken over holiday shopping

With holiday shopping going on for a few months now, the affordability of holiday gifts has been on a lot of consumers’ minds. Inflation has changed the way many people are shopping this holiday season, and now, having alternative payment methods have made it easier for consumers to get the gifts they’re most looking for and paying for them down the road. 

‘Buy now pay later’ (BNPL) has become an increasingly popular option – especially this holiday season – as it allows shoppers to make purchases on the spot with a small down payment, and then break up the rest of the cost into smaller monthly installments. The payments are also interest-free if you complete them in the allotted time. 

Having the option to make bigger purchases without the worry of being able to pay for it all upfront may have been helpful to consumers. However, some experts worry about the financial implications involved with choosing BNPL. 

Holiday shopping trends

Cardify shared results from a recent study it conducted that polled over 2,000 BNPL users about their plans for the holiday season. 

While BNPL wasn’t the top choice for buying holiday gifts, it did come in at number three, with over 45% saying they’d choose this payment method this season. Debit cards were the top choice (65.7%), followed by credit cards (54.6%). Just 31.5% of survey respondents said that they’d use cash to pay for gifts this holiday season. 

About 40% of people said they’d use BNPL for 50%-99% of their holiday shopping, while just under 9% said they’d use it for all of their holiday shopping. The majority – over 51% – said they’d use the service for more of their holiday shopping this year than they did last year; just 10.1% said they’d be using BNPL less this year than they did last year. 

The survey also found that BNPL shoppers were more likely to report spending more money this holiday season in general. Regardless of payment method, nearly 20% of frequent BNPL users said they’d spend more than $1,000 during the holidays; comparatively, 16.1% of non-BNPL users said they’d be spending that much this holiday season. 

Shopping smart this holiday season 

Business Insider offered tips for consumers interested in shopping with BNPL to ensure smart shopping practices and reduce the likelihood of accruing burdensome debt. 

BNPL shoppers should be mindful of interest rates, know the late fees, and know if they’ll be able to make payments down the road. While completing payments in the scheduled time usually eliminates interest rates, pushing payments beyond the four or six-week pay period can be costly.

Similarly, many BNPL services don’t charge late fees, but missing payments can be detrimental to your credit score. 

GO Banking Rates offered some alternatives to BNPL for shoppers this holiday season: 

  • Apply for a credit card with 0% APR

  • Use cashback to help fund holiday shopping

  • Keep a schedule of some of the biggest sales of the season to make sure you’re buying at the lowest possible price 

The holiday season is costly, and BNPL can be an effective way to make bigger purchases, so long as consumers also understand the potential financial risks and don't get over-extended. 

With holiday shopping going on for a few months now, the affordability of holiday gifts has been on a lot of consumers’ minds. Inflation has changed the wa...

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Amazon's holiday shopping weekend highlights more gift ideas, discounts

While Amazon has been prepping shoppers for the holiday season for months now, its Black Friday and Cyber Monday sales were expected to be the main events of the big holiday shopping weekend. 

Now, with five days of sales in the rearview mirror, Amazon is reporting that hundreds of millions of products were purchased over Thanksgiving weekend. 

“This was a record-breaking holiday shopping weekend for Amazon,” said Doug Herrington, CEO, WW, Amazon Stores. “Customers shopped millions of deals this weekend and we have many more amazing deals to come.” 

Holiday shopping – and savings – aren’t over

Despite the big shopping days having come and gone, it’s not too late for consumers to cross everyone off their gift lists – and save money while doing so. 

Amazon said it will release new deals on potential gifts every day for the remainder of the holiday season. Everything from air fryers, clothing, and wireless headphones will continue to be discounted over the coming weeks. 

If you’re struggling to find the perfect gift, Amazon has curated several gift guides to make shopping easier. There are lists for fashion, popular internet items, home goods, most-loved gifts, stocking stuffers, and electronics

Amazon’s Holiday Gift Guide has also been ongoing throughout the holiday season. Shoppers can sort gift ideas by age or gender, and also get gifting tips from social media influencers.

Additionally, consumers can search through Amazon’s gift card inventory, which includes Amazon gift cards, as well as options from other leading retailers, such as DoorDash, Apple, Google Play, Bath & Body Works, and more.  

Easy returns, faster deliveries

While there’s still plenty of time to order gifts and receive them in time for the holidays, Amazon has rolled out new delivery – and return – options for customers this holiday season. 

In terms of shipping, shoppers can now choose items to be delivered either same-day or one-day shipping. Currently, there are hundreds of thousands of items that can be delivered to consumers’ homes in just a few hours, while over 20 million items can be shipped in just one day. 

Same-day shipping is currently available in more than 90 metro areas across the country, including Atlanta, Chicago, Dallas, Las Vegas, Phoenix/Scottsdale, Seattle, Miami, Baltimore, Charlotte, Cincinnati, Washington D.C., as well as other major cities. 

The return process has also been updated, making the process easier – and valid for much longer. Now, any items bought between October 11, 2022, and December 25, 2022, will be eligible for return through January 31, 2023. 

Returns are free to process, and shoppers can now drop off any items for return – with no label or package – in person. Local Kohl’s, UPS Stores, and Whole Foods are currently accepting Amazon returns. 

While Amazon has been prepping shoppers for the holiday season for months now, its Black Friday and Cyber Monday sales were expected to be the main events...

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USPS announces deadlines for shipping holiday gifts

The holiday shopping season is in full swing, and for those mailing gifts across the country or overseas, it’s time to start thinking about the best time to do that. 

The United States Postal Service (USPS) has released its official deadline list for shipping gifts to ensure they make it to their intended recipients by Christmas Day. It also shared helpful information designed to make the shipping process easier for consumers, as well as projections for the busiest times of the season. 

For those who don’t want to trek to their local post office during the holiday season rush, there are now options to ship packages from home. The USPS website features the new Click-N-Ship app, that allows consumers to print shipping labels and ship boxes directly to their homes, and then schedule a free at-home package pickup. 

Holiday shipping deadlines

As the busiest time of year for the USPS kicks off, it’s important for consumers to know when to get their packages to the post office. Below is a list of suggested deadlines to ship packages to ensure they’re delivered in time for Christmas: 

  • Air/Army Post Office/Fleet Post Office/Diplomatic Post Office (APO/FPO/DPO) (all ZIP codes) Priority and First-Class Mail: December 9 

  • APO/FPO/DPO (except ZIP code 093) USPS Priority Mail Express Military Service: December 16 

  • USPS Retail Ground Service: December 17 

  • First-Class Mail Service (including greeting cards): December 17 

  • First-Class Package Service (up to 15.99 ounces): December 17 

  • Priority Mail Service: December 19 

  • Priority Mail Express Service: December 22 

Alaska: 

  • Alaska to/from Continental U.S. – USPS Retail Ground: December 2

  • Alaska to/from Continental U.S. – First-Class Mail and Priority Mail: December 18 

  • Alaska to/from Continental U.S. – Priority Mail Express: December 21

Hawaii: 

  • Hawaii to/from mainland – First-Class and Priority Mail: December 17 

  • Hawaii to/from mainland – Priority Mail Express: December 21

In some areas, there will also be the opportunity to pay for packages to be delivered via Priority Mail Express on Christmas Day. 

Shipping tips

Another important part of shipping packages at the post office is ensuring that your gift is properly packaged, labeled, and addressed – and doesn’t include any prohibited items. 

The USPS has broken down the whole process for consumers in how-to videos that cover everything from changing your address, labeling a package, and packing things safely.

Shipping costs and busiest season

In effect now through January 22, 2023, shipping materials are going to be more expensive than they usually are. However, consumers sending gifts overseas to military or diplomatic posts are eligible for discounts on shipping, including a $20.95 large Priority Mail Flat Rate Box. 

Based on traffic in years past, the USPS anticipates that crowds in post offices across the country are likely to start picking up starting as early as December 5. While the final two weeks before Christmas are likely to be hectic, the week of December 12 tends to be the busiest. 

The USPS has also increased its number of Sunday deliveries during the holiday season to help packages get to their final destination in time for the holidays. 

The holiday shopping season is in full swing, and for those mailing gifts across the country or overseas, it’s time to start thinking about the best time t...

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Still toy shopping? These items are popular and some may still be plentiful

In most years, shopping for the most popular toys might present a challenge. But in spite of all the early sales, shoppers may find some of the most sought-after items may still on store shelves.

Just before Black Friday, the Wall Street Journal reported that stores were overflowing with Barbies and Lego sets, the holiday season's perennial favorites.

New research from Premium Joy shows that Squishmallows, plush toys that were released in 2017, have apparently surpassed the popularity of several other more established toys like Hot Wheels and Nerf for this holiday season.

Data, based on Google search volumes and Google Trends for the past six months, show that Squishmallows are the most popular holiday toy in 21 states. Hot Wheels and Nerf are the favorite toys in only 10 and six states respectively.

"Each Squishmallow model comes with a unique personality, including a name and a background story, which makes these plush toys distinct and highly collectible," said Hassan Alnassir, founder and owner of Premium Joy. "Knowing that, I wouldn't be much surprised to hear that Squishmallows have become such a hit during the holiday season."

The Toy Insider breaks down the most popular toys in 2022 by age group:

  • Infants and toddlers - Fisher-Price DJ Boouncin’ Beats; Level Up gaming chair

  • Pre-school: Barbie Dreamhouse; Bluey Ultimate Lights and Sounds Playhouse

  • Elementary school - Addison Rae, Delux Music Fashion Doll; Akeda Triple Strike Tag Team Arena

  • Tweens - Airtitans Jurassic World Massive Attack T-Rex; LEGO Super Mario Adventures with peach starter course

Target has its own list of hot toys that start in price at $14.99. They include the Yahtzee Frenzy Dice & Card game; Kinetic Sand Swirl N' Surprise 2lb Playset; Cool Maker Stitch 'N Style Fashion Studio Sewing Machine toy.

Watch out for scams

In the event that merchants run low on the most popular toys, last-minute toy shoppers need to be aware of dangerous scams. A common trick is to post a fake ad for an in-demand and hard-to-find toy online at what seems like a heavily discounted price.

One consumer posted their experience on a scam-tracking website after they thought they were purchasing a popular Squishmallow for $40. They said they received the product in the mail but said it was counterfeit.

“There are no tags on it and it is of very poor quality,” the consumer reported. I have tried to use the email provided to request a return label and it is not a real email.”

Shoppers can avoid this experience by only shopping at known and trusted stores and online merchants. A discounted price on one of the season’s hot toys could indicate that the seller is not legitimate.

In most years, shopping for the most popular toys might present a challenge. But in spite of all the early sales, shoppers may find some of the most sought...

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Amazon unveils Cyber Monday deals

Amazon’s Black Friday sale is still days away, and now the company is getting shoppers ready for what’s to come after that – Cyber Monday sales. 

While some of Amazon’s Black Friday deals are already underway, the company announced that Cyber Monday sales will start promptly on Saturday, November 26, and run through Monday, November 28.

The sale is expected to feature some of the biggest brands of the holiday season – Mr. Coffee, Anastasia Beverly Hills, and Bose, among several others. 

Leading up to both the Black Friday and Cyber Monday sales, Amazon will offer discounts on a handful of items every day. This is in addition to the daily Deal of the Day and will feature brands like Adidas, Casper, SodaStream, Oakley, and more. 

Here’s what will be discounted

Similar to its Black Friday sale, during Cyber Monday, Amazon plans to drop new deals every 30 minutes of the three-day savings event. However, the company has already announced many of its biggest sales for this upcoming weekend: 

  • Up to 30% off Solo Stove fire pits 

  • Up to 45% off BLACK+DECKER tools

  • Up to 30% off American Girl dolls and accessories, LEGO sets, and Bluey toys

  • Up to 70% off select Alexa devices – including Fire TV and Echo 

  • Up to 40% off clothes from HappyNation

  • Up to 50% off Gap clothing and accessories

  • Up to 25% off items from Snoop Doggie Doggs 

  • Up to 60% off Ring and Blink devices and accessories

  • Up to 30% off accessories from Anker

  • Up to 25% off Kourtney Kardashian’s Lemme vitamins

  • Up to 40% off Mr. Coffee coffeemakers

  • Up to 30% off hair products from T3 

  • Up to 50% off DASH air fryers and meat thermometers

  • Up to 30% off Segway, Jetson, and Hurley e-scooters and bikes

  • Up to 40% off Bose, Sony, and JBL headphones and speakers

  • Up to 30% off Marvel clothing and toys

  • Up to 40% off Tommy Hilfiger clothes and accessories

  • Up to 45% off clothes from Simple Joys by Carter’s and Amazon Essentials

  • Up to 40% off eero mesh Wi-Fi systems

  • Up to 40% off BALEAF athletic clothing

  • Up to 40% off Skullcandy and Shokz headphones

  • Up to 50% off premium beauty brands – Anastasia Beverly Hills, Murad, and more

  • Up to 30% off Peloton accessories and clothing

Support small businesses and get gift ideas from influencers

While Amazon is hosting sales on some of the biggest national brands, there is also opportunity for shoppers to support small businesses this holiday season. 

Resources like the Small Business Gift Guide, the filter to shop for emerging brands, and the link to shop Amazon Handmade, allow consumers to shop for a wide range of gifts while supporting small businesses. These links feature affordable gift guides, ideas for stocking stuffers, and recommendations from celebrities. 

In addition, social media influencers have partnered with Amazon to share their gift ideas for Cyber Monday and the rest of the holidays. Storm Reid, Remi Bader, Vinnie Hacker, and Dixie D’Amelio have covered nearly every gifting category – apparel, handbags, home goods, electronics, teens, technology, and more. 

Amazon’s Black Friday sale is still days away, and now the company is getting shoppers ready for what’s to come after that – Cyber Monday sales. While...

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Saks OFF 5th's rolls out new feature that shows guaranteed delivery dates

Though there’s plenty of time to order holiday gifts online without fear of when they’ll show up, that anticipation will start to build in the coming weeks. 

To help offset some of those anxieties, Saks OFF 5th has rolled out a new feature – Guaranteed Delivery Date. Rather than showing a vague window of when an item will show up on your doorstep, or having shoppers wait until their order ships to know when it’s really coming, the company will now show shoppers precisely when their order will arrive

“Before Guaranteed Delivery Date, SaksOFF5th.com customers were presented with a standard delivery time frame for each item, regardless of destination, which meant items shipping to New York, Seattle, or Hawaii all had the same shipping period of three to five business days,” said Shivi Shankaran, COO of SaksOFF5th.com.

“With our new logistics capabilities now in place, we’re able to analyze all of the many factors that go into estimating a delivery date, such as where the product is, where it needs to go, who can help us deliver, and provide a concrete date for when customers will receive their package based on when they order. By introducing a customer-centric approach to our delivery experience, we’re making it easier to shop with Saks OFF 5th than ever before.” 

Shoppers will be able to view their guaranteed delivery date once they’re in the checkout process. Their shopping cart will highlight the date of delivery, as well as the price of shipping for each shipping method.

However, shoppers will also see a countdown timer – they must complete their order before the timer runs out in order to lock in the original guaranteed delivery date. 

The company reported that while most orders will fall under the new Guaranteed Delivery Date, not all will. For those that don’t, there will be an estimated delivery range for when the package will be delivered. 

Additionally, should a package be delivered after Saks’ Guaranteed Delivery Date, customers are eligible for a refund for their delivery charge. 

Shopping becomes more efficient

With this new feature, shoppers will know immediately whether the item they have their eye on will arrive in time, or if they should start looking for backup options. 

Saks OFF 5th worked both internally and with Shipium, a shipping and technology company, to make their estimated delivery dates as precise as possible for every single item. The company has also started working with more delivery carriers to improve the delivery process and allow shoppers to get their items as quickly as possible. All of these efforts, the company says, combined with advancements in technology and fulfillment centers have made it possible for Saks OFF 5th to improve its delivery date process. 

The company also believes that more accurate delivery dates will improve its delivery efficiency, as well. With the holiday season underway, it estimates that shoppers will have as many as three additional days to place their order and ensure a Christmas delivery date. 

There will also be even more ways to ship deliveries this holiday season. Shoppers can expect to have more options – such as Next Day Delivery and Expedited Delivery. The Guaranteed Delivery update will be available for all delivery options, and they will also show the costs associated with each choice. 

Though there’s plenty of time to order holiday gifts online without fear of when they’ll show up, that anticipation will start to build in the coming weeks...

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Rakuten to offer more cash back to prepare for the holiday season

Rakuten, the online platform that provides online shoppers with cashback and discount codes, will now offer exclusive opportunities for customers this holiday season

From November 12-13, Rakuten will host its first-ever in-person pop-up shop in New York City. To complement that event, and extend the cash back opportunities to shoppers across the country, customers can shop the Holiday Edit to earn 10% cash back on holiday gifts

“Consumers have weathered a lot these last couple of holiday seasons – last year with supply chain issues and this year with inflation,” said Vicki McRae, senior vice president of brand, creative, and communications at Rakuten.

“Rakuten wanted to inspire shoppers by creating a holiday shopping destination with impactful rewards. We are thrilled to bring our online platform to life in New York City because we know seeing, or experiencing, is believing. Our members have earned billions in Cash Back online, and for the first time, shoppers will be able to earn Cash Back on the spot at the pop-up, making Rakuten the most rewarding way to shop this holiday season.”

Sleigh Your Shopping pop-up 

For its first in-person shopping event, Rakuten will host a “Sleigh Your Shopping” pop-up event from November 12-13 at 666 Broadway in New York City. 

Shoppers will earn 10% cash back at the event for every purchase that they make, plus an additional 10% cash back to their Rakuten accounts after the event. The pop-up will also feature some of the biggest brands, ensuring shoppers are able to make progress toward finishing their holiday shopping list. This includes: UGG, JVN Hair, Patrick Ta Beauty, and Quay, among several others. 

Shoppers simply have to show up to the pop-up and start shopping. The event is free and open to the public. 

Online shopping opportunities

For that outside of the New York City area, or for those who prefer to shop online, Rakuten is also offering cash-back deals for online shopping. From November 10-13, shoppers can earn 10% cash back on purchases made through the company’s Holiday Edit gift guide. 

The company has teamed up with celebrities and social media influencers to curate gift guides in different categories to help make holiday shopping easier – and help shoppers earn more cash back. Erin and Sara Foster have created the Fashion Edit, Kate Hudson created the Wellness Edit, Patrick Ta created the Beauty Edit, and Jonathan Van Ness created the Hair Edit. Each list is full of different gift ideas that also offer shoppers cash back on every purchase. 

Rakuten also plans to offer special cash-back deals for Black Friday and Cyber Monday. 

Rakuten, the online platform that provides online shoppers with cashback and discount codes, will now offer exclusive opportunities for customers this holi...

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Retailers and name brands offer a big salute to veterans with lots of deals this week

In advance of Veterans Day, Friday, November 11, retailers are lining up to show appreciation for those who are, or have, served the U.S. in the Armed Forces.

“During this annual federal holiday, we extend this savings to our active-duty military and veterans as a way to help them save money while honoring their brave service,” said Meg Ham, president, Food Lion, one retailer offering a 10% discount. 

“Our military veterans represent the towns and cities we serve, and Food Lion is committed to caring for and honoring our hometown heroes.”

According to Military.com, the deals are pretty simple –  proof of military service, such as:

  • Retiree or military ID card

  • Veterans ID card

  • VA Benefits card

  • DD-214 form

  • State of residency ID card

  • And for those shopping online, some retailers will require a registration with ID.me, a digital wallet that provides secure authentication and verification for multiple federal agencies and more than 500 name-brand retailers.

If you’re a vet, you’ve got a bunch of choices, says Military.com – everything from sporting goods to mattresses. Here’s a partial list of the discounts, dates, and eligibility requirements:

Sports Gear

Academy Sports + Outdoors -- Are you (or someone in your family) the athletic type? Active-duty service members and veterans get 10% off the entire purchase online or in-store from October 23 through November 13.

Adidas -- Veterans and active-duty military get 40% off sitewide until November 12.

Clothes and Shoes

HYLETE -- Fitness apparel company HYLETE will offer two Veterans Day promotions from November 11 through November 13. For an extra 10% off service league pricing, shoppers can use code "VET10" or for $20 off a $100 purchase shoppers can use the code "VET20". Only one code may be applied per order.

Rack Room Shoes -- Military personnel and their dependents get a 20% discount off their entire purchase in-store on November 11.

American Giant -- Active-duty military, Reservists, National Guard, veterans, and military family members get 30% off online from November 7 through 11.

General Merchandise

Target -- Target is going sale crazy this time of year. In addition to its other deep discounts, it is offering a 10% military discount from October 30 through November 12 to all active-duty military personnel, veterans, and their families. The discount can be used on two separate transactions and applies to all in-basket items, online and in-store.

Dollar General -- Veterans, active-duty military, National Guard, and Reserve and their immediate family members save 20% November 10 through 13 on qualifying, in-store purchases.

Tractor Supply Company -- Active-duty military, veterans and their dependents get a 15% discount on November 11.

Kohl’s -- Veterans, active and former military personnel, and their immediate families get 30% off in-store purchases from November 11 through 13.

Automotive

Just Tires -- If your vehicle needs new tires or a tune-up, active-duty military and veterans get free Car Care Checks at Just Tires, plus an additional 10% off tires and services. Eligible guests who present a valid ID can schedule car care check appointments between November 10 and 14 and redeem service through November 17.

Goodyear Auto Service -- Active-duty military and veterans get free Car Care Checks, plus an additional 10% off tires and services. Eligible guests who present a valid ID can schedule car care check appointments between November 10 and 14 and redeem service through November 17.

Grocery Stores

Southeastern Grocers -- Veterans and active-duty military get an 11% discount with valid documentation on November 11.

Food Lion -- For its 1,100 stores, Food Lion is offering active-duty military personnel and veterans 10% off on their in-store shopping purchase total before taxes on November 11. Show your military ID and MVP Card at checkout.

Publix -- Veterans and active-duty military personnel get a 10% discount on groceries on November 11.

Haircuts

Great Clips – On November 11, veterans and active service members can go into any U.S. Great Clips salon and get a free haircut or a free haircut card for a future visit.

In addition, non-military customers who get a haircut on Veterans Day will also have the opportunity to pay it forward. They can receive a free haircut card to give to an active service member or veteran that can be redeemed for a free haircut from November 12 through December 9.

Sport Clips -- On November 11, participating locations will provide free haircuts to veterans and active-duty service members with valid proof of service.

Vitamins and Drug Stores

Vitamin Shoppe -- From November 10 to 13, veterans receive a 25% discount on their entire purchase at any in-store location of The Vitamin Shoppe and Super Supplements.

Walgreens -- On November 11 through 14, veterans, active-duty military and their families receive 20% off regular price eligible store items at any Walgreens or Duane Reade drugstore nationwide.

Office Supplies

Staples -- Active-duty military personnel, reservists, retired or disabled veterans and their immediate families get a 25% discount November 6 through 12.

Office Depot and OfficeMax -- Veterans, active-duty military personnel, Reservists, and their dependents get 25% off qualifying regular and sale-priced purchases November 11 through 13. This offer is valid in-store only and requires a coupon.

Furniture

Lovesac -- Active and retired service members and their registered dependents get 25% off online after verification. Apply for your discount code by October 30, then redeem your code by November 13.

Sleep Number -- Shopping for a new mattress? Active-duty military and veterans receive 20% off most Sleep Number 360 smart beds, all bases, and most bedding purchases. This offer is valid from November 1 through 14.

In advance of Veterans Day, Friday, November 11, retailers are lining up to show appreciation for those who are, or have, served the U.S. in the Armed Forc...

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Google set to debut new Search features to help shoppers get better deals

As consumers are in full swing with holiday shopping, Google is rolling out new Search features that are designed to make it easier for shoppers to save money this holiday season

The update comes with three new additions: price insights, new labels for coupons and promotions, and side-by-side price comparisons. 

“The holiday season is upon us, and many are already getting into the (shopping) spirit,” wrote Shashi Thakur, vice president and general manager of consumer shopping at Google. “Deals are particularly top of mind this year: Among Americans planning to shop for the holidays, 43% are planning to look for deals and sales more than last year. So we’re sharing a few new features to help you easily find those discounts and get the perfect gift at the right price.” 

Saving more money this holiday season

Google Search’s new features were designed to help make holiday shopping easier – and cheaper – for shoppers. Here’s a look at what consumers can expect from the search engine: 

  • Price Insights: This feature helps shoppers compare how the price of the item they have their eye on stacks up at other retailers. On top of that, Google will start showing whether the list prices are low, average, or high for the item. This will help shoppers understand whether or not they’re getting a good deal, overpaying for a must-have gift, or can get something cheaper elsewhere. 

  • New Coupon and Promotion Labels: There is no shortage of coupon codes floating around the internet. With this new feature, Google will show which sales are going on right from the Search menu, and which coupon codes are active and valid. This update will tag which items are on sale, what the sale is, and the code that’s needed to activate the discount. This may help speed up consumers’ shopping process, as all of this information is now available after doing a search with no need to click through retailers’ websites. To make things even easier, shoppers can also now clip coupons. After clicking on the promo, the coupon code will save to your clipboard for easy access to paste into checkout. 

  • Price Comparisons: The side-by-side price match feature was also designed to make online shopping faster and more efficient. When looking for a good deal on something specific, it can get time-consuming going through website after website. Now, a quick Google Search will show offerings for your specific item – from different stores – offering an immediate price comparison. 

Google plans to roll out these updates in full by the end of the month – right at the height of Black Friday and Cyber Monday sales. 

As consumers are in full swing with holiday shopping, Google is rolling out new Search features that are designed to make it easier for shoppers to save mo...

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Amazon customers will now be able to pay for orders with Venmo

In preparation for the holiday season, Amazon will now offer customers a new way to pay for their orders: Venmo

Starting immediately, shoppers can check out either on Amazon.com or the Amazon app through their Venmo accounts. 

“We want to offer customers payment options that are convenient, easy to use, and secure – there’s no better time for that than the busy holiday season,” said Max Bardon, vice president of Amazon Worldwide Payments. “Whether it’s paying with cash, buying now and paying later, or now paying via Venmo, our goal is to meet the needs and preferences of every Amazon customer. We’re excited to continue to offer customers even more options when it comes to how and when they want to pay for their order.” 

“We know that the Venmo community of nearly 90 million users value the safety, security, ease, and familiarity that paying with Venmo helps to bring to the checkout experience,” said Doug Bland, senior vice president and general manager, head of Consumer at PayPal. “The ability to pay with Venmo on Amazon continues our ongoing commitment to offer the community more ways to spend, send, receive, and manage their money with Venmo.” 

Ease and convenience paying with Venmo

Checking out at Amazon with your Venmo account was designed to make things easier for shoppers, and offer yet another way to pay. 

Amazon has made the option as simple as adding any other payment method to your account. When ready to checkout, select payment methods, and begin the process of linking your Venmo account. After that, you’re all set. Paying with Venmo will then be an option at checkout for all future Amazon purchases. 

You can also opt to use Venmo as your default payment setting, meaning Amazon will pre-select your Venmo account as the primary payment method moving forward. 

Amazon says its customers can feel confident knowing their purchases are secure through Venmo. Additionally, using Venmo on Amazon doesn’t come with any additional fees, and customers will be able to pay the same way they would with Venmo – using their Venmo balance, or their linked credit or debit cards. 

The company has already started rolling out the Venmo feature to users, and all Amazon customers will be able to pay with Venmo by Black Friday.  

In preparation for the holiday season, Amazon will now offer customers a new way to pay for their orders: Venmo. Starting immediately, shoppers can che...

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What to expect from Amazon's Prime Early Access Sale

The holiday shopping season has officially kicked off, and major retailers have begun hosting big savings events this month. Target hosted its two-day Deal Day event from October 6-8, Walmart will be holding its Rollback and More sales event through October 13, and Kohl’s will host a 2-Day Deal Dash through October 12. 

Amazon is also participating in the early holiday shopping festivities with its Prime Early Access Sale on October 11-12. As Prime members consider their holiday shopping lists, preparation is key for the company’s second Prime Day event of the year. 

While Amazon plans to announce new deals over the course of the two-day sale, below are some of the items that are being highlighted as part of the discount event, as well as some tips for consumers to make the most of the Prime Early Access Sale. 

What’s on sale? 

Thousands of items will be on sale during this Prime event, including some of the biggest brands of the holiday season – Peloton, Casper, Ninja, Calvin Klein, and more. Here are some of the best deals consumers can score during the two-day Amazon sale. 

Home Goods: 

  • Ninja Air Fryer with 2 Baskets: $199.99 (originally $249.99)

  • Calphalon 10-piece Pots and Pans Set: $100 (originally $150) 

  • Keurig K-Mini Coffee Maker: $49.99 (originally $100)

  • Toshiba Countertop Microwave Oven: $134.99 (originally $164.99) 

  • REFSAVER Fridge Storage Containers: $20 (originally $35) 

Amazon Devices: 

  • Echo Dot with Clock (4th Generation): $35 (originally $60) 

  • Fire TV Cube: $60 (originally $120) 

  • Kindle Paperwhite: $100 (originally $140) 

  • Amazon Halo View: $45 (originally $80) 

  • Kindle Oasis: $180 (originally $250) 

TVs: 

  • Insignia 32” Smart HD Fire TV: $99.99 (originally $179.99) 

  • TCL 50” 5-Series 4K UHD Dolby Vision HDR Roku Smart TV: $429.99 (originally $699.99)

  • LG 55” C1 OLED Smart TV: $1,296.99 (originally $1,499.99) 

  • Samsung 65” Class QLED Q70A Smart TV: $947.99 (originally $1,399.99) 

  • Samsung 85” QN90B Class Neo HDR Smart TV: $2,997.99 (originally $4,497.99) 

Technology: 

  • Apple AirPods 2: $90 (originally $169) 

  • Fitbit Luxe: $87 (originally $140) 

  • iRobot Roomba J7 Plus: $599 (originally $799.99) 

  • Apple Watch SE (2020): $189 (originally $279) 

  • Samsung Galaxy Tab A8: $179.99 (originally $229.99) 

Toys: 

  • Lego Ideas Seinfeld Building Kit: $64 (originally $80) 

  • TeeTurtle Reversible Plushies: $11 (originally $15) 

  • Playmobil Knight Rider K.I.T.T.: $68 (originally $90) 

  • Discovery Kids Gemstone Dig STEM Science Kit: $12.97 (originally $19.99)

  • Nerf Modulus Recon MKIII Blaster: $28 (originally $34) 

How to make the most of the sale

To make sure you check off every family member or friend on your gift list during the Prime Early Access Sale, Prime members can set up personalized notifications for deals on specific items. You can set up these alerts on the Amazon website or app based on items you’ve recently searched for or looked at. During the sale, you’ll start to receive notifications as the items are discounted. 

Shoppers can also take advantage of Amazon’s holiday toy list and home gift guide. Both lists are broken down into different categories to help guide consumers to find the perfect gifts. 

The holiday shopping season has officially kicked off, and major retailers have begun hosting big savings events this month. Target hosted its two-day Deal...

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Movie tickets are just $3 on September 3 for National Cinema Day

It can be difficult to get a bargain anywhere these days. With efforts to find discounts for back-to-school supplies, holiday gifts, or airline tickets, the Cinema Foundation is giving movie lovers the opportunity to save some money – and head out to their local movie theater. 

The non-profit organization has named September 3 “National Cinema Day,” with all movie tickets costing just $3. This deal is in effect for movies shown in IMAX or 3D, and over 3,000 theaters across the country will be participating – including big-name chains like Regal Cinemas and AMC. 

As the last big weekend of the summer, very few moviegoers end up in theaters over Labor Day Weekend. The goal of the promotion is to generate interest with $3 tickets and build on the momentum from a successful summer for movie theaters nationwide. 

Scoring deals on snacks and drinks

For consumers with a local AMC or Cinemark theater, the deals don’t end with the $3 ticket to any movie. Both companies have also announced savings on snack and drink options for National Cinema Day. 

Cinemark will be offering moviegoers: $3 for a small popcorn (with the option to upgrade to a large for $1), $3 for a medium ICEE or fountain soda, and $3 candy. AMC theaters are offering its cameo combo of popcorn and a fountain drink for $5 plus tax. 

Depending on the success of this first National Cinema Day, industry sources say this may turn into an annual occurrence in the U.S. 

It can be difficult to get a bargain anywhere these days. With efforts to find discounts for back-to-school supplies, holiday gifts, or airline tickets, th...

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Macy’s to bring Toys 'R' Us to all stores for the holidays

Macy’s has announced that it will open Toys “R” Us locations at all 509 of its U.S. stores by the holidays. The retail chain is expanding its partnership with WHP Global to bring the beloved toy brand to every Macy’s store beginning in late July, with the last one to be put in place by mid-October. 

Once considered gone for good, Toys “R” Us seems to have made a comeback from four years ago. In Macy’s reported earnings for the first quarter of 2022, toy sales were 15 times higher than the comparable period before the Toys “R” Us partnership. That's a positive sign for Macy's since some of its stores were also ready to be shuttered.

The in-store shops will range anywhere from 1,000 square feet to 10,000 square feet in the company’s flagship locations in Atlanta, Chicago, Honolulu, Houston, Los Angeles, Miami, New York, and San Francisco. The plans also have some flexibility built in so that high-performing stores with a lot of foot traffic can add 500 to 3,000 square feet and an even wider assortment of products.

“Macy’s cannot wait to bring the Toys “R” Us experience to life in our stores,” said Nata Dvir, Macy’s chief merchandising officer. "We hope Toys “R” Us kids of all ages discover the joy of exploration and play within our shops and families create special memories together. The customer response to our partnership with Toys “R” Us has been incredible and our toy business has seen tremendous growth.”

The revamped Toys “R” Us shops bring some new twists with them. In addition to hands-on demonstration tables, there will also be a life-size “Geoffrey on a Bench” available for photo opportunities.

To make the openings extra enticing, each Macy’s location will host nine days of in-store events beginning on October 15. The events will include activities for everyone in the family and daily giveaways for Barbie, LEGO, and other toy brand lovers.

Macy’s has announced that it will open Toys “R” Us locations at all 509 of its U.S. stores by the holidays. The retail chain is expanding its partnership w...

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Supply chain issues impact President's Day shopping specials

Consumers who are used to seeing special deals on everything from furniture to electronics on President's Day weekend might be disappointed by this year's showing.

While many brands are still offering deals on various items, experts say supply chain issues that have been affecting U.S. markets for months may keep deals from being ultra-low. If you don't believe us, just take a look at some of the inflation stories ConsumerAffairs has covered in recent weeks. 

Prices for both new and used cars have been soaring for quite some time, with new research showing that more than 80% of car buyers are paying over the sticker price. In fact, rising producer costs are causing higher prices across several categories, prompting economists to believe that high levels of inflation may last even after the supply chain issues are resolved.

Consumers can't even catch a break when it comes to online shopping. While the prices of certain products have been going up for months, shoppers who rely on services like Amazon Prime are being hit even harder because the price of a Prime subscription is going up.

Combating illegal price increases

While economists generally agree that consumers will see higher prices going forward into the immediate future, wary consumers should rest assured that officials are keeping a close watch on companies that may want to use inflation as an excuse to artificially raise prices. Late last week, the Department of Justice (DOJ) announced an initiative designed to stop companies from working with each other to do just that. 

“Temporary supply chain disruptions should not be allowed to conceal illegal conduct,” stated Jonathan Kanter, an assistant attorney general working in the DOJ's Antitrust Division. “The Antitrust Division will not allow companies to collude in order to overcharge consumers under the guise of supply chain disruptions.”

The DOJ is using the initiative to launch investigations in coordination with other U.S. agencies like the FBI to counteract companies that are looking to make illicit profits. It's even working with foreign agencies in other countries to ensure that global markets are also safe from this behavior.

“The lingering challenge of supply chain disruptions from the COVID-19 pandemic has created an opportunity for criminals to fix prices and overcharge customers,” said Luis Quesada, an assistant director with the FBI’s Criminal Investigative Division. “The FBI and our law enforcement partners will continue to collaborate and investigate schemes that violate our antitrust laws and stifle our economic recovery.”

Officials are encouraging consumers who have any information about price-fixing or other anticompetitive behaviors to report the issue to the DOJ on its website. Consumers can also call the agency's Antitrust Division Citizen Complaint Center at 1-888-647-3258.

Consumers who are used to seeing special deals on everything from furniture to electronics on President's Day weekend might be disappointed by this year's...

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Holiday spending posts largest increase in 17 years

Concerns about a spike in COVID-19 cases this fall did nothing to dampen consumers’ holiday spending. A report from Mastercard SpendingPulse shows that holiday retail sales rose 8.5% over last year, the biggest jump in 17 years.

Compared to last year, online transactions grew by 11.0%. The survey measures in-store and online retail sales across all forms of payment from Nov. 1 to Dec. 24.

“Shoppers were eager to secure their gifts ahead of the retail rush, with conversations surrounding supply chain and labor supply issues sending consumers online and to stores in droves,” said Steve Sadove, senior advisor for Mastercard and former CEO and Chairman of Saks Incorporated. “Consumers splurged throughout the season, with apparel and department stores experiencing strong growth as shoppers sought to put their best-dressed foot forward.”

The report also shows that consumers began shopping earlier than usual due to concerns that supply chain issues would limit the supply of the most popular gifts. Those concerns failed to materialize, however. Spending also increased later in the season as retailers offered more special promotions.

A big Black Friday weekend

Black Friday was the biggest day for spending during the 2021 holiday season. During the Thanksgiving weekend, shoppers drove U.S. retail sales up 14.1% year-over-year. In-store sales also rebounded, increasing 16.5% year-over-year. E-commerce sales experienced sustained growth, increasing by 4.9% over last year.

Online shopping made up 20.9% of total retail sales during the holiday season, up from 20.6% in 2020 and 14.6% in 2019. The report notes that online shopping got a strong boost from the pandemic, a trend that is expected to last.

Apparel, jewelry, and electronics were the most popular spending sectors, with all three categories registering strong growth over the 2020 holiday season.

After the 2021 holiday spending spree, consumers who used credit cards to make their purchases will be faced with paying for them in 2022. While credit card balances dropped sharply during the first year of the pandemic, the average consumer carries more than $5,600 in credit card debt, according to MoneyGeek.

Concerns about a spike in COVID-19 cases this fall did nothing to dampen consumers’ holiday spending. A report from Mastercard SpendingPulse shows that hol...

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Toys ‘R’ Us to open new flagship store after previously suffering bankruptcy

With bankruptcy and liquidation behind it, Toys “R” Us hopes to open up its first comeback store -- a two-level, 20,000-square-foot flagship location at the American Dream megamall in Bergen County, New Jersey. The store is scheduled to open in mid-December, just in time for Christmas.

The company’s new store was designed to be reminiscent of the brand consumers know and love, complete with Geoffrey the Giraffe, interactive experiences, and product demonstrations. New to the scene are add-ons like Geoffrey's Café and ice cream parlor and a two-story slide.

"American Dream is a one-of-a-kind unrivaled retail center featuring massive entertainment experiences that make it an ideal destination for families. Debuting our first Toys"R"Us flagship here is a no-brainer," said Yehuda Shmidman, Toys “R” Us’ Chairman and CEO. 

"The Toy “R” Us brand is big and growing fast. Today we have over 900 stores and e-commerce sites operating across 25 countries outside the USA, and now our USA expansion plans are in high gear, propelling us into the next chapter of growth for our global brand."

Toys "R" Us’ deal with Macy’s still happening

WHP Global, Toys ‘R’ Us’ owner, announced earlier this year that the company will open over 400 Toys “R” Us shop-in-shops inside Macy's stores nationwide starting in 2022. One retail expert notes that while those locations will pale in comparison to the company’s previous 700 big-box stores prior to it collapsing, the deal with Macy’s puts it back in the mix for consumers looking for toys.

“The partnership with Macy's gives the Toys R Us brand more geographic depth yet less direct contact with customers,” wrote Retail Dive’s Ben Unglesbee. “The merchandising and operations for the Toys R Us store-in-stores is mostly driven by Macy's, which is eyeing expanded sales in the toy category through housing an iconic toy retail brand.”

With bankruptcy and liquidation behind it, Toys “R” Us hopes to open up its first comeback store -- a two-level, 20,000-square-foot flagship location at th...

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How did hundreds of FedEx packages end up in an Alabama ditch?

Consumers who wait expectantly for a package that never arrives are often left to wonder what happened to it. An incident in Alabama last week may provide a clue.

During last week’s holidays, the Blount County Sheriff’s Department responded to a report that hundreds of FedEx packages had been found in a remote area of the western part of the county.

“I currently have a deputy on a location where it appears 300-400 boxes of assorted sizes have been thrown off a ravine,” Blount County Sheriff Mark Moon posted on Twitter last week. “An area manager from FedEx is en route to the scene. Hopefully, we will have some answers soon.”

Moon later reported that FedEx had sent a truck that picked up all of the packages. Later, FedEx issued a statement of its own.

“The security of our customers’ shipments is a top priority and we are committed to treating our customers’ packages with the utmost care,” the company said in a statement to media outlets. “We are taking steps to recover and transport the affected packages as quickly as possible. In addition to cooperating with law enforcement, we are conducting a review of this situation and will take the appropriate action.” 

The packages were recovered near Hayden, in the northern part of the state and about 30 miles north of Birmingham.

Not that uncommon

It turns out that packages getting dumped in an isolated location instead of being delivered is not an uncommon situation. During the holiday season last year, when COVID-19 kept millions of shoppers at home, the U.S. Postal Service (USPS) and other delivery services struggled to handle the huge increase in online orders.

Last December, a USPS division in Chicago conducted an investigation after 19 packages were found dumped in a Southwest Side alley garbage can. The investigation determined that the packages were handled by FedEx and never made it to the Mount Greenwood Post Office for processing.

Also in December 2020, the New York Post reported that an Amazon delivery driver was spotted throwing a package into the woods in Logan Township, New Jersey. A sheriff’s deputy reported recovering eleven undelivered packages.

Consumers who wait expectantly for a package that never arrives are often left to wonder what happened to it. An incident in Alabama last week may provide...

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Thanksgiving dinner will typically cost 14% more than last year, survey finds

A traditional Thanksgiving dinner will cost quite a bit more than last year, according to a survey by the American Farm Bureau Federation (AFBF). 

As we reported this week, the price of turkeys has risen because of supply and demand issues. But the federation’s survey shows that the cost of the entire meal is up 14% over 2020, more than twice October’s inflation rate.

Farm Bureau "volunteer shoppers" visited grocery stores and checked prices Oct. 26 to Nov. 8, about two weeks before most grocery store chains began featuring whole frozen turkeys at sharply lower prices. 

They found that a frozen turkey costs more than last year, at $23.99 for a 16-pound bird. That's roughly $1.50 per pound, up 24% from last year. The survey did find that many supermarket chains put frozen turkeys on sale closer to the holiday. Consumers who shopped during the week of Nov. 5-11 paid only 14% more for a bird.

Side dishes also cost more

Other parts of the typical Thanksgiving spread will also cost more in 2021. Prices of sweet potatoes, rolls with butter, peas, cranberries, a veggie tray, pumpkin pie with whipped cream, coffee, and milk are all higher to some degree this year.

For example, the cost of pie crusts has risen 20% and dinner rolls are up 15%, at $3.05 for a dozen. The price of stuffing is the only item that costs less than last year, falling 19%.

The survey found that removing turkey from the meal reduced the cost increase to less than 7%. The average price of a typical Thanksgiving dinner was calculated using 2018 surveys with pricing data from all 50 states and Puerto Rico.

"Several factors contributed to the increase in average cost of this year's Thanksgiving dinner," said AFBF Senior Economist Veronica Nigh. "These include dramatic disruptions to the U.S. economy and supply chains over the last 20 months; inflationary pressure throughout the economy; difficulty in predicting demand during the COVID-19 pandemic and high global demand for food, particularly meat." 

Changes in consumer behavior may also contribute to a more costly Thanksgiving meal this year. During the pandemic, people dined at restaurants less and ate meals at home more than in years past. Nigh says that behavior put pressure on supermarkets, leading to prices that are higher than they were before the pandemic.

A traditional Thanksgiving dinner will cost quite a bit more than last year, according to a survey by the American Farm Bureau Federation (AFBF). As we...

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Americans are not eager to shop for the holidays, survey finds

America’s merchants may not like hearing this with Black Friday approaching next week, but for millions of Americans, holiday shopping is about as pleasant as a root canal.

That startling finding is part of TD Bank’s 2021 Merry Money Survey, which showed that for more than half of Americans -- 52% -- holiday shopping is painful. And yes, 33% of that group actually equated the pain of holiday shopping to an unpleasant dental procedure.

This year’s survey also suggests that the COVID-19 pandemic has had a long-lasting effect on consumers’ holiday shopping habits. After the economic uncertainty of 2020, 73% of those in the survey are creating a holiday budget, up from 68% in 2018. At the same time, 66% of consumers said holiday spending makes them “anxious.”

Pandemic’s positive impact

On a more positive note, the effects of the pandemic appear to have made people more reflective about the holidays. The survey shows that 84% of Americans valued last year’s holiday celebrations because they were more about the time spent with loved ones versus spending money on gifts.

Now that millions of people are vaccinated, there will likely be more in-person holiday events in 2021, making some long for the “good old days” of 2020, when the virus provided an excuse to stay home. Fifty-six percent of respondents said they liked being able to avoid holiday parties and awkward family events.

While consumers may not be enthusiastic about shopping for extended family members, they are showing no such hesitation about buying for their pets. Sixty-three percent of consumers in the survey said they plan to buy gifts for their pets this year, including 76% of millennials. Fourteen percent of millennials said they plan to spend more than $100 on each of their pets.

‘Set your limits’

While some consumers may enjoy more holiday cheer in 2021, there are still many others who feel weighed down by the effects of the pandemic. Matt Boss, head of Consumer Products at TD Bank, says rising prices and holiday commitments are factors to consider this year. 

"Holiday shopping, travel, hosting, and celebrations all have costs associated – and due to supply chain issues, we're seeing cost increases that will make joining in even more of a challenge for some,” Boss stated.

According to the survey, 69% of consumers said say they have overspent during the holidays in the past, a possible reason for holiday anxiety. Boss says keeping things simple and low-key -- much like last year -- may make for happier holidays.

“Set your limits – whether financial or personal – and stick to them," Boss said.

America’s merchants may not like hearing this with Black Friday approaching next week, but for millions of Americans, holiday shopping is about as pleasant...

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Thanksgiving turkeys cost more and are in shorter supply this year

If you go in for traditional Thanksgiving dinners, with turkey and all the trimmings, next week’s holiday may pose something of a challenge. Turkeys cost more, and there may be fewer of them at your neighborhood supermarket.

While supply chain issues may be partly to blame, there are also other factors at work. David Anderson, a livestock economist at Texas A&M, says U.S. turkey production was down 5% this year when compared to 2020. He said producers reduced flocks because the cost of both labor and feed have gone up.

Demand is also likely to be greater this year. In 2020, with COVID-19 raging and no vaccines available, there were fewer family gatherings. Many families are planning to make up for that this year.

Turkey prices spike ahead of Thanksgiving

With fewer turkeys, increased demand, and higher transportation costs, economists say consumers can expect to pay more than usual for a holiday bird if they can find one to their liking.

Turkey prices the week before Thanksgiving range from about $1.50 to $2.30 a pound, according to Gregory Martin, a poultry educator with the Penn State Extension Department. He tells Lancaster Farming, an agriculture website in Pennsylvania, that much of the increased cost is due to shipping difficulties. 

While producers raised fewer turkeys this year, Martin says he doesn’t foresee a turkey shortage. However, with tighter than normal supplies, he says shoppers may have to compromise.

“There might be fewer turkeys, so you may have to take what’s there,” Martin said. “There’s going to be birds, but with this panic buying, it may not be the right size you’re looking for.”

Smaller birds are harder to come by

In particular, small birds may be harder to come by this year. Industry experts say large turkeys, those that 16 pounds or more, may be the most plentiful.

Meanwhile, chefs point out that there are many perfectly acceptable turkey alternatives. One of the most obvious ones is plant-based turkey, which has grown in popularity in recent years. According to Forbes, an estimated 4.5 million plant-based turkeys will grace Thanksgiving tables this year.

Some chefs suggest taking a break from turkey this year since there appears to be plenty of other holiday meats to choose from, including ham, pork, and beef. They say cornish game hens, served with an abundance of vegetables and casseroles, also make a nice holiday spread.

If you go in for traditional Thanksgiving dinners, with turkey and all the trimmings, next week’s holiday may pose something of a challenge. Turkeys cost...

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Consumer group issues unsafe toy warning ahead of the holidays

Parents have already started their holiday shopping and reportedly face supply chain challenges in finding favorite toys. The consumer group U.S. PIRG says that shortfall could increase the dangers from counterfeit or recalled toys.

In its 36th Annual Toy Safety Report, U.S. PIRG found that recalled or counterfeit toys have already made their way to consumers’ shopping carts. The organization has urged parents to check toys closely before giving them as gifts.

The Consumer Product Safety Commission (CPSC) has recalled 13 toys so far this year. PIRG Education Fund toy researchers found two additional recalled products — a hoverboard and a children’s watch accessory — that could fit into the toy gift category. 

Safety experts say the recalled toys pose a number of risks, including high levels of lead, potential foreign-body ingestion by a child, and choking hazards caused by small parts from easily broken toys.

Toys from traditional retailers should be safe

The group says parents who purchased toys at well-established retail stores are much less likely to find toys with safety risks. Those toys are required to have a Children’s Product Certificate (CPC). The CPC seal shows that the toy follows all applicable federal safety standards for children.

The problem, safety advocates say, involves toys purchased at thrift stores or online at unfamiliar or third-party retailers. They say websites that act as the middleman between the customer and the seller can be especially problematic.

“The middlemen do not consider themselves to be traditional retailers and therefore often do not follow the same rules that a traditional retailer would,” U.S. PIRG said in a press release. “Whereas the retailers must receive a certificate of compliance from a manufacturer before selling a toy, not every toy sold online may be covered by a CPC and the toy described in the website listing might not be the toy that arrives at your door.”

Potential dangers include toxic chemicals such as heavy metals or phthalates. Most parents don’t have access to labs that could test for harmful substances.

Because of supply chain constraints this year, consumer advocates worry that the unsafe toy problem could be worse. They say parents may cast a wider net in their search for toys for their children.

How to spot a fake or dangerous toy

U.S. PIRG has released a set of tips for parents and other relatives on how to spot a counterfeit or dangerous toy. First, the group recommends looking at the seller’s website. When looking at a toy’s product description, watch out for misspellings or mislabeling. Website listings with low-quality pictures of toys can also indicate a counterfeit, the group says.

The group also says to look for age recommendations. If there isn’t a clear age range, it’s best to avoid buying the toy. 

A “too-good-to-be-true” price can also be a red flag. When shopping on a website that has third-party sellers, comparing listings for similar toys can be a good way to identify what the average price should be. 

When shopping at websites hosting third-party sellers, you should be able to access the seller’s information. On Amazon, you can select the seller’s name under “Buy Now.” On eBay, you can click the seller’s name under “Seller Information.” On Walmart.com, a product sold by a third party has the seller’s name listed next to “Sold and shipped by.” 

Parents have already started their holiday shopping and reportedly face supply chain challenges in finding favorite toys. The consumer group U.S. PIRG says...

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Major retailers and shippers release holiday deadlines

Black Friday will be here before you know it, but how can consumers prepare for the busiest holiday sales season ever when supply chain issues and worker shortages are making shopping more difficult?

If you plan on ordering items online, you’ll want to make sure you place your orders as soon as possible. In a recent report, BlackFriday.com noted that there are more options for fast delivery this holiday season. 

After being stuck in pandemic limbo in 2020, many major merchants are upping their game. Target and Walmart are offering same-day delivery for orders of $35 or more, Amazon Prime has free two-day shopping for Prime members, and Best Buy is offering a next-day shipping option.

Holiday shipping deadlines for 2021

FedEx, UPS, and USPS. Since Christmas falls on a Saturday this year, shipping times will be shortened by a day or so for consumers who want to get their items before that holiday. Smart shoppers who celebrate Christmas should shoot for their packages to arrive by Friday, Dec. 24 at the latest. 

Consumers who elect to ship with USPS should mark Dec. 18 as the last day to submit orders for First-Class delivery. The deadline for Priority Mail is Dec. 19.

The least expensive option for FedEx shippers ends on Dec. 9 if they want to get their packages on time. The company has several other options -- including Dec. 25 -- but at higher prices. UPS Ground, the company’s best price option, calls for Dec. 9 as the last day to schedule a delivery. But like FedEx, it also has pricier options for those who wait past then. 

Consumers should note that these dates are for shipments within the contiguous U.S. If you’re shipping to Alaska, Hawaii, overseas, or to the military, you should check the carriers’ sites. 

Store shipping deadlines and deals. BlackFriday.com’s Shannon Flynn says shipping deadlines from major retailers are somewhat of a moving target this year. 

In fact, many companies appear to be foregoing general ship-by-dates and giving real-time shipping estimates to consumers based on their delivery address and the items they purchased. While some retailers won’t offer expedited or free shipping for the holidays because of carrier restrictions, there are some larger companies that will.

To see a list of those companies and their requirements, visit BlackFriday.com’s site here.

Black Friday will be here before you know it, but how can consumers prepare for the busiest holiday sales season ever when supply chain issues and worker s...

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Parents may face challenges finding the most popular toys this holiday season

With nearly three weeks to go before Black Friday, major retailers are already in the midst of their holiday deal offerings. For parents, current supply chain bottlenecks may add to the urgency to shop early for toys.

"There is no one 'hot toy' this year for parents to get anxious about buying,” said Joanne Oppenheim, who maintains the Oppenheim Toy Portfolio. “However, given the supply shortages, if there is something special your child wants, we recommend not waiting.”

The portfolio, an independent consumer organization, puts together lists of toys for certain age groups. Oppenheim says there are three significant trends this year that can help parents and other family members select toys that are not only fun but aid in a child’s development.

Take a screen break

The first trend might be labeled “old school.” After more than a year of being glued to screens, Oppenheim says kids need a break. Board games, puzzles, and games that promote physical activity are likely to be popular this year. She also notes that dolls reflect the growing emphasis on diversity. 

“We reviewed more doll collections this year that reflect greater diversity by including both girls and boys of varying skin tones and heritages,” she said.

The third trend is technology. The Oppenheim list includes toys that introduce the concept of coding, as well as the first 3D Printer designed specifically for kids. “STEM toys continue to be a hot trend - our testers found the most engaging and entertaining ones,” Oppenheim said.

Find an overlooked toy

Finding an overlooked toy that’s not on everyone else’s list might also be a good strategy. In the U.K., iNews reports that Amazon has already run out of three of the 12 ‘Dreamtoys’ picks unveiled by the toy industry last week.

The Toy Insider predicts that rugged toy trucks will be a popular item this year. New Bright‘s Heavy Metal Truck collection features real, stamped metal body panels that look authentic. The collection includes four 1:10-scale trucks that are controlled by 2.4GHz technology. The trucks are powered by an included rechargeable battery with USB Smart Charge technology.

Other popular toys that currently appear to have adequate supplies include Lego Star Wars sets, Paw Patrol toys, and CoComelon toys.

With nearly three weeks to go before Black Friday, major retailers are already in the midst of their holiday deal offerings. For parents, current supply ch...

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FTC issues warning to consumers ahead of holiday season

What will holiday shopping be like this year with the economy dealing with a chip shortage and supply chain hassles? The Federal Trade Commission (FTC) says consumers need to take the situation seriously because it could greatly affect the price of certain items, how shoppers will find them, and whether they’ll get them in time.

Retailers are painfully aware of how bad this could be. In a recent KPMG survey of retail executives, 82% of respondents acknowledged that they are either “somewhat” or “very concerned” about inventory shortages.

As a result, the survey reports that retailers are building omnichannel strategies that will allow them to rely on the growing popularity of “last mile” delivery options. Those options include traditional online ordering with delivery included, curbside pickup, ordering online and picking up items in-store, and buying in-store with home delivery.

Five things to do while holiday shopping

In addition to worrying about the chip shortage and supply issues, the FTC says consumers need to look out for scammers who are already setting up fake online shops. To cover all of these issues, the agency laid out five things consumers should do when shopping this holiday season:

Research sellers before you buy. The FTC suggests searching online for the name of the seller and product, plus words like “complaint” and “scam.” You should also read reviews about the seller and their products.

Feed your inner skeptic. Every year, there seems to be one toy that’s higher in demand than everything else. The FTC says if you see an offer for this year’s hottest gift in mid-December from a seller you’ve never heard of, run as fast as you can in the other direction.

Compare products. Shopping for the best deals is bound to save consumers money, and that’s especially important this holiday season. “Even with the chip shortage, shop around to make sure you’re getting the best deal. Comparison shop online, looking at prices, delivery dates, and even discounts or coupon codes,” the FTC’s Carly Johnson suggests.

Pay by credit card. Johnson encourages consumers to use credit cards whenever possible so that charges can be disputed if something goes wrong or a scammer gets involved. “And if someone tells you to pay by wire transfer, cryptocurrency, or by mailing cash, stop and find another seller,” Johnson said. “That’s how scammers tell you to pay.”

Keep records. When you buy something online, print out and save a copy of the order until you get what you ordered and know that you’re going to keep it vs. returning it. 

What will holiday shopping be like this year with the economy dealing with a chip shortage and supply chain hassles? The Federal Trade Commission (FTC) say...

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Consumers likely to find fewer holiday bargains, analysts say

Major retailers have begun their Black Friday sales earlier this year, but consumers may still have to search longer to find holiday bargains. And once again, you can point the finger of blame at the COVID-19 pandemic.

A Wall Street Journal survey of business executives and industry analysts suggests that consumers should expect to pay close to full price on a wider array of products because of supply issues. There simply won’t be as many products available as in years past, giving merchants more pricing power.

The Journal report suggests that there could be a change in holiday spending patterns this year, with many consumers deciding to emphasize giving “experiences” over gifts. A 28-year-old mother of two in Redlands, Calif., said she is considering taking her family to Disneyland for Christmas instead of giving gifts.

Consumers are encountering more than the usual number of out-of-stock messages when they look for gift items. Adobe tracks web traffic for retail sites and reports that these online empty shelves have increased by 172% over last year.

That’s not to say there will not be deals; they just might not be quite as good as in previous years. Adobe predicts that sale prices may average 5% to 25% off, slightly less than in the past.

Look for advertised deals

For consumers who are eager to save money on holiday shopping, advertised deals from major retailers may offer the surest savings. Target, Amazon, Best Buy, and Walmart have already revealed their Black Friday sale prices, and some of them have already launched their sales.

Consumers have already discovered the absence of deals on some big-ticket items. Major appliances like washers and dryers are almost always at full price these days. The same is true for new cars, which are in short supply because of the shortage of computer chips. As a result, consumers may see fewer television commercials this December suggesting a new car as a Christmas gift. You can still buy one, but there will be almost no incentives, and dealers will likely ask for the sticker price or more.

Steve Lawrence, chief merchandising officer at Academy Sports + Outdoors, recently told CNN Business that shoppers will see fewer deep discounts during this year's holiday season in just about every category.

"Last year was not very promotional. We don't think that this holiday is going to be terribly promotional either," said Lawrence.

Major retailers have begun their Black Friday sales earlier this year, but consumers may still have to search longer to find holiday bargains. And once aga...

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Supply chain issues weigh on consumers’ minds this holiday season

It may be a holiday season like no other in recent memory, according to a new study by Oracle.

The 2020 holiday season was different because COVID-19 concerns limited large family gatherings. This year, the game-changer is an expected shortage of products and delays in shipping them.

The Oracle study suggests that consumers are already making plans to meet the challenges. The researchers found that 52% of Americans have already started holiday shopping or plan to shop earlier than usual. 

In what should be good news for retailers, 20% of respondents say they plan to order more gifts this year in case some are delayed or canceled. Millennials are the most likely demographic group to order backup gifts.

Another big year for gift cards

Gift card sales, which have been increasing every year, will likely make a big leap this year. Thirty-four percent of people in the study said they plan to give more gift cards this holiday season. Among baby boomers, the percentage rises to 58%.

"As we see in the news, the supply chain challenges are a global reality,” said Mike Webster, senior vice president, and general manager, Oracle Retail. “Regardless, consumers will still measure retailers on their ability to deliver on their wish lists this holiday season." 

William, of The Villages, Fla., was frustrated with JCPenny when he ordered a sheet set in two parts, but he said the company couldn’t send the matching pillowcases because of a supply shortage.

“JCP refuses to waive an $8 shipping fee for the no-longer useful sheet set that will come without the matching pillowcases,” William wrote in a ConsumerAffairs review. “As a result, I will be refusing a $200 order that included a half dozen items.”

‘Accountability the name of the game’

This year, Webster says retailers will be held accountable by shoppers who are looking to bounce back from a disappointing holiday season last year.

"Accountability will be the name of the game,” he said. “Retailers must have clear visibility into their inventory, a realistic timeline for the fulfillment, and a plan to communicate clearly throughout the order and delivery processes. Through transparency and execution, retailers can earn trust with their customers and build the potential for future loyalty."

The supply chain issue has grown more severe since the end of the summer. Twenty-eight percent of consumers in the study admitted to being concerned that the products they want will be more expensive due to scarcity and 27% are worried that the products they want won't be available.

Delivery concerns are also mounting, and perhaps with good reason. The study found evidence that the nation’s overburdened delivery system is likely to face increased demands over the holiday season.

Seventy-two percent of respondents said they will have gifts delivered to their homes rather than shopping in a brick-and-mortar store. Twenty-two percent are already worried that the items they order won’t arrive in time.

It may be a holiday season like no other in recent memory, according to a new study by Oracle.The 2020 holiday season was different because COVID-19 co...

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Package delivery services release shipping dates for 2021 holidays

With the holidays less than six weeks away, U.S. mail carriers and package delivery companies are getting out in front with their recommendations for consumers who want their gifts to arrive on time.

Overall, things are pretty much the same as 2020’s holiday schedule for UPS and FedEx, but the USPS has moved its first-class and priority mail ship-by dates up by a day. 

Shipping breakdown by carrier

USPS: If you’re taking the U.S. Postal Service route, here’s what you need to know. The USPS recommends that anyone who wants to have their package delivered on time for Christmas Day via ground service should ship it by Dec. 15. For those who don’t hit that cutoff date, they can still use first-class mail, which gives them until Dec. 17 to send their package. The deadline for priority mail is Dec. 18, and the deadline for priority mail express is Dec. 23. For international and military shipping, the USPS also provides a list of shipping dates here.

While the USPS doesn’t make specific reference to Hanukkah or Kwanzaa mailing date suggestions, shipping two weeks in front of those holidays is likely a safe bet. The agency also reminds consumers that mailing rates have changed and that they should be prepared to spend more than they have in the past. 

Another consideration that consumers should take into account is that slowdowns at USPS may have an additional impact. ConsumerAffairs reviewers like Henry from Waterbury, Conn., have already been impacted by slower service times.

“I sent my package on July 7th 2021 and I was promised delivery on July/12th/2021,” he wrote. “I have tried to call but I can't get to someone. I went to service center in Waterbury and they gave a number to call Hartford consumer center. I called the number, every time I call no one answers, the recording asks for your number and name and promise to call you back in 24 hours. I have called for 12 days and every time the system will ask you for name and number and no one has ever called me back. My documents had personal information and now I don't know what to do.”

UPS: UPS says consumers will want to schedule their packaged delivery by Monday, Dec. 20, to get it by December 24. For those who miss that cut-off, there are other, more expensive, options. Those include:

  • Dec. 21: UPS 3 Day Select

  • Dec. 22: UPS 2nd Day Air

  • Dec. 23: UPS Next Day Air

A complete list of UPS shipping dates and services is available here.

FedEx: FedEx says the last day to get a package out for Christmas is Dec. 15 if you’re going the ground shipping route. For the less expensive ground economy packages, consumers will need to ship the package by Dec. 9. 

FedEx can still deliver packages for those who wait until the last minute, but it will charge a higher rate. A full list of FedEx shipping dates and available services is available here.

Be careful of order confirmation scams

The Postal Service reminds consumers that scammers have recently been using the order confirmation scam. If you receive a text message from a number you don’t recognize saying you need to confirm a delivery by clicking on a link, the USPS says you should stop right there. The scam — called “smishing” — starts with the pretense that it’s from Walmart, Costco, Target, or Amazon and that you need to confirm a recent purchase you supposedly made. 

“Customers are required to either register online, or initiate a text message, and provide a tracking number. USPS will not send customers text messages or emails without a customer first requesting the service with a tracking number, and it will NOT contain a link,” the agency said. “So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link!”

With the holidays less than six weeks away, U.S. mail carriers and package delivery companies are getting out in front with their recommendations for consu...

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Sam's Club pops the cork on wine delivery

Playing off of last year’s success with its 12 Days of Wine Advent Calendar, Sam’s Club has decided to try out wine delivery in advance of the holiday season.

Starting soon, Sam’s Club members in 16 states will have access to the delivery service. It will allow them to order the retailer’s private brand Member’s Mark wines online at SamsClub.com and have them shipped directly to their home. Additional states and wines will be added to the service early next year.

How good are Sam’s Club wines?

Banking on the success that Trader Joe’s had with its Two-Buck Chuck, larger retailers have gone all-in on private brand wines over the past few years. Target, Kroger, Walmart, and Costco all want a piece of the budget line action. For example, Sam’s Club’s big brother Walmart rolled out 10 private-label wines for $11 a bottle a few years ago in a line called the “Winemakers Selection,” featuring wine from California, France, and Italy. 

In a survey of how good Sam’s Club’s Member’s Mark wines were, ConsumerAffairs found lots of positives -- and a few sour grape reviews too. Its members seem to love its Old Vine Zinfandel -- 4.4 stars for a bottle retailing at around $7. But it’s the $9 Member's Mark Moscato d'Asti that appears to be the overall favorite, getting a near-flawless 4.9-star rating.

In a taste test of seven of Sam's Club Member's Mark wines, BusinessInsider taste testers were split on the quality of the overall selection. The Moscato d’Asti got good reviews with that group too, but another white wine -- the $7.98 Prosecco -- was a good price in the testers’ opinion, calling it a "steal" and a "decent value." 

It was the red wines where the biggest dissension came into play. The Member's Mark Malbec appeared to be the most polarizing product. Descriptors that reviewers used included "fruity," "light," "watery," and "nutty." Two of the tasters labeled the wine as "bitter," while two others raised a glass and applauded it as very "drinkable."

The future looks good for private label wines

Even if you’re someone who doesn’t have a lot of experience with wine, taking advantage of the price points on some of the above retailers’ private brands is a low-risk way of raising your game.

“These days, you don't have to know a lot about wine to take home a good bottle,” ConsumerAffairs’ Mark Huffman wrote in an article about private label wines that big box stores and grocers are carrying. “If the supermarket chain carefully chooses the wine it sells under its own label, the consumer is assured of a good product without having to know much at all about wine.”

The numbers speak for themselves. The winner in the Product of the Year USA’s wine category in 2020 was not a brand name wine from one of the well-known vineyards, but rather a $10 Quarter Cut Bourbon Barrel-Aged Cabernet Sauvignon sold exclusively at Aldi.

“Many of our award-winning wines are less than $10, which proves quality doesn’t always mean expensive,” said Joan Kavanaugh, vice president of national buying services at Aldi U.S.

Playing off of last year’s success with its 12 Days of Wine Advent Calendar, Sam’s Club has decided to try out wine delivery in advance of the holiday seas...

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New U.S. Postal Service delivery standards take effect Friday

Starting Friday, the mail will move a little slower. New regulations that change delivery standards for some U.S. Postal Service (USPS) mail will go into effect at the end of the week.

The Postal Service struggled with delivery during the pandemic, especially during the holiday season. In the wake of that, and in an effort to improve finances, USPS proposed earlier this year that it give itself more time to deliver some mail. The agency currently has a goal of delivering first-class mail between one to three days. That changes to one to five days for 39% of first-class mail on Friday.

“Modifying select service standards is a key growth element and enabler of our 10-year plan, contributing to our top goal of meeting or exceeding 95% on-time delivery across all product classes, including the growing package market,” Postmaster General and CEO Louis DeJoy said in a June statement. 

USPS officials said most postal customers won’t notice a change in service. It stresses that the longer delivery times will apply almost entirely to pieces traveling long distances. According to a USPS spokeswoman, 61% of first-class mail and 93% of periodicals will continue to meet the current delivery standards. 

Holiday crunch

However, the change comes at a bad time for some people. Online retailers have already warned consumers to do their holiday shopping early, pointing to existing supply chain issues. They’ve expressed concern that a crush of late orders could place heavy burdens on shippers.

That’s what happened last year. In mid-December, USPS warned consumers that some shipments would not arrive at their destinations by Christmas because of the surge in online shopping during the pandemic. The Postal Service had to deliver even more packages during the holidays because private express carriers shifted some of their deliveries to USPS.

Some people posting Postal Service reviews at ConsumerAffairs don’t appear hopeful about the upcoming holiday season. P., of Grand Rapids, Mich., is losing patience.

“In the past year, I have mailed out exactly 3 items via USPS, each processed in person by staff at my local post office branch,” P. wrote. “NONE have been delivered.”

What do do

Consumers who plan to purchase gifts that require shipping should probably begin shopping now. It will take time to receive the product and even more time to ship it to the recipient.

Some online retailers offer gift-wrapping services so that the item doesn’t have to be shipped twice. This year, that might be the prudent course of action.

USPS has not yet published deadlines for mailing packages to ensure delivery, but other delivery services have. Still, consumers sending time-sensitive packages should not wait until the deadlines to ship.

Starting Friday, the mail will move a little slower. New regulations that change delivery standards for some U.S. Postal Service (USPS) mail will go into e...

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With labor challenges and tightening supplies, meat prices likely to change heading to fall

As we approach the November and December holidays, a report from Foodmarket says that retailers are encouraged that consumer demand for meat and poultry products will remain strong. On the flip side, labor shortages continue and supplies are forecast to tighten, which could lead to higher prices.

Hog heaven

Autumn is typically a strong season for hog producers. With October being National Pork Month, there’ll likely be special price promotions for consumers, and pork could become an attractive option over beef and chicken. In fact, pork prices have already declined from their summer peak -- by a whopping 21%.

“Notably, the average retail price for whole boneless pork loin this week is at a sizable discount to boneless skinless chicken breast, a competitive item with pork loins,” the report noted. “Pork loins this week average $2.70 per pound, compared to $3.58 per pound for chicken breast. The roast category averages $2.76 per pound, 9.2% below last year. Meanwhile, ribs, bacon, and pork chops continue to hold sizable premiums to year-ago levels.” 

How now, brown cow?

Across the field in the beef sector, cattle supplies are forecast to tighten in the coming months. While labor and supply shortages in the chicken market have made most of the headlines, beef producers have also felt a pinch from the pandemic. “Processing capacity is plagued with staffing shortages, mechanical issues, and recently — a plant fire at a JBS facility in Nebraska, making it increasingly difficult for feedlots to become current. While fed cattle prices continue to trek largely sideways, wholesale beef prices are softening post-Labor Day but remain elevated in record territory for this time of year,” the report said.

According to the latest Urner Barry survey, Choice beef carcass value was up 50% and Select was 41% higher over this time last year. The offshoot of that is that average retail prices for ground beef, roasts, and steaks were also up from a year ago.

And chicken?

The bird is still the word when it comes to the consumer’s pandemic-oriented meat of choice, and that factor alone has created a shortage — and a rise in prices — for chicken.

Urner Barry’s latest retail survey shows that retail prices for whole birds are up 8.7% from a year ago and average $1.87 per pound. Boneless skinless breasts are up 15.5% from 2020. If you’re a wing lover, be prepared to pay. Currently, the average for wings is $4.24 per pound, up a whopping 78.2% from last year. 

Will the shortage of available chicken meat get worse? It’s hard to say, but the current picture is pretty bleak. According to Foodmarket’s review of Department of Agriculture data, the agency reports that the availability of frozen chicken stocks at the end of August was down nearly 20% from 2020. "Total chicken stocks were the lowest since 2014 and breast meat lowest since 2016. Wing stocks lowest since 2009 with a small August gain. No wonder since prices are near record high," Bob Brown, a private analyst in Edmond, Oklahoma, told Foodmarket. 

As we approach the November and December holidays, a report from Foodmarket says that retailers are encouraged that consumer demand for meat and poultry pr...

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Target announces list of top toys and store exclusives ahead of holiday season

Christmas in August? If you’re a Target shopper it is. 

On Monday, the company announced the selections for its Top Toy list for the upcoming holiday season and gave details on some store exclusives that customers will be able to take advantage of in-store and online. It also updated the public on its plan to add over 160 Disney stores inside Target locations across the U.S.

Target officials said 85% of the toys in this year’s lineup will be completely new. At the top of the list are brands like LEGO sets, L.O.L. Surprise! dolls, PAW Patrol, Barbie, and the Zoe Doll. Target is also partnering with FAO Schwarz, the oldest toy store in the world, on an exclusive 70-piece toy collection.

Target is also growing its partnership with Disney in a big way, with popular properties like Star Wars and Raya and the Last Dragon headlining the inventory.

"Target continues to be a top toy destination for all families, and we're pleased to offer unique experiences and a curated toy assortment that brings joy to parents and children of all ages," said Nik Nayar, SVP of Hardlines, Target. "We're seeing more guests shop for toys at Target than ever before, and whether it's Bullseye's Top Toys or finding joy with one of the 1,300+ exclusive toys and games, guests are choosing Target for our inspiring, easy and affordable gift-giving experience."

The Top Toys of 2021

Target’s list of Top Toys for this holiday is broken down into six categories that focus on different areas of play. They include:

Inspire New Stories

  • Healthy Roots Zoe Doll

  • Baby Alive Lulu Achoo Dolls

  • Disney Raya and the Last Dragon Land of Kumandra Set – EXCLUSIVE

  • B. Play Ice Cream Truck – EXCLUSIVE

  • Animal Planet Deep Sea Shark Rescue Submarine Set – EXCLUSIVE

  • Kinetic Sand Sandyland Folding Sandbox – EXCLUSIVE

  • OSMO Little Genius Starter Kit – EXCLUSIVE

  • LEGO Creator Botanical Collection Bird of Paradise – EXCLUSIVE

  • LEGO Friends Heartlake City School

  • Gravitrax Speed Marble Run – EXCLUSIVE

  • Peek-a-Roo

  • Orbeez Soothing Spa

Inspire Imagination

  • L.O.L. Surprise! Family Pack 24K DJ and Neon – EXCLUSIVE

  • L.O.L. Surprise! OMG Movie Magic Studio

  • Na! Na! Na! Surprise 3-in-1 Backpack Bedroom Jennel Jaguar and Sarah Snuggles

  • Barbie Dreamhouse

  • Rainbow High Rockstars Lyric Lucas, Vanessa Nova, Carmen Major – EXCLUSIVE

  • Love, Diana Magical Musical Castle

  • Ryan's World Lost City Adventure Chest – EXCLUSIVE

  • Jurassic World Legacy Collection - Tyrannosaurus Rex Escape Pack – EXCLUSIVE

  • Star Wars Galactic Snackin' Grogu

  • Batman All-Terrain Batmobile Remote Control Vehicle

  • Hot Wheels Monster Trucks T-Rex Volcano Arena Track Set

  • Monster Jam Remote Control Freestyle Force Grave Digger

  • Imaginext DC Super Friends Transforming Bat-Tech Batbot

  • Unicorn Purse Pets

  • Got2Glow Fairy Finder Pink Jar

  • Magic Mixies

Inspire Dreams and Creativity

  • FAO Schwarz Electric Guitar + Amp – EXCLUSIVE

  • LEGO Harry Potter Hogwarts Wizard's Chess – EXCLUSIVE

  • LEGO Star Wars The Armorer's Mandalorian Forge – EXCLUSIVE

  • Bluey & Jean Luc's Caravan Adventures Playset – EXCLUSIVE

  • Melissa & Doug Let's Explore Park Ranger Cabin and Boat – EXCLUSIVE

  • Our Generation Cozy Cabin

  • 5 Surprise Toy Mini Brands Toy Store

  • Lalaloopsy Sew Royal Princess Party: Suzette & Mimi La Sweet and Cosy & Teacup Hearts

  • PAW Patrol: The Movie Ultimate City Tower Playset

Inspire Active Play

  • Segway C20 Kids Electric Scooter – EXCLUSIVE

  • Jetson Sync All-Terrain Hoverboard Black – EXCLUSIVE

  • NERF Elite 2.0 Flipshots Flip-32 Blaster

Inspire Fun Family Moments

  • Monopoly: Target Edition – EXCLUSIVE

  • Chuckle & Roar Pop It! XL Tie Dye – EXCLUSIVE

  • Throw Throw Avocado – EXCLUSIVE

  • Crossed Signals

  • Beyblade Burst Surge Speedstorm Slayer Showdown Battle Set – EXCLUSIVE

  • Roblox Action Collection - Ninja Legends Deluxe Playset

Inspire Future Gamers

  • Nintendo Switch OLED

  • Nintendo Switch with Neon Blue and Neon Red Joy-Con

  • PlayStation 5 Console

  • Xbox Series S

Focusing on customer convenience and deals

To save its customers time, the same-day pickup and delivery options that Target began offering during the COVID-19 pandemic will remain in place with no membership required. To save those same shoppers some money, the company says its Top Toys all start at a $19.99 price point. Target RedCard holders can also enjoy 5% off their Top Toys purchases.

Some consumers have taken a shine to Target’s efforts to cater to customers. In a ConsumerAffairs review, Mike of Bernalillo, N.M., said he was satisfied by the shopping experience. 

“Great store with lots of variety. Love the toy and game section. Electronics are well stocked and seasonal stuff always get my attention,” he wrote. “And employees always in a good mood. Returns are easy!!”

Christmas in August? If you’re a Target shopper it is. On Monday, the company announced the selections for its Top Toy list for the upcoming holiday se...

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Fourth of July weekend spending to top $7 billion

This Fourth of July weekend, consumers are expected to spend $7.5 billion on food, drinks, and other celebrations of U.S. independence. That comes out to an average of about $80 per person, according to the National Retail Federation. 

The NRF’s annual Independence Day spending survey drew responses from 7,893 consumers. The organization said it found that 84% of consumers plan to celebrate Independence Day this year -- an increase from 2020’s figure of 76%. 

Sixty-one percent of those surveyed said they plan to put money towards hosting or attending a cookout, barbeque, or picnic. Around 33 percent of consumers said they plan to take in a fireworks show or go to a community celebration of some sort. 

Gas supplies running low

Twelve percent of respondents to the NRF’s poll said they plan to travel or leave for a vacation this weekend. Separately, AAA forecasted that 43.6 million Americans will travel by car this Fourth of July weekend -- the most so far this year. Unfortunately, gas demand and prices are both high. 

The national average price for a gallon of regular is currently sitting at $3.10, the highest since October 2014, according to GasBuddy. Industry experts say gas stations are running short on supplies because of a shortage of tank truck drivers and rising gas demand. 

"It used to be an afterthought for station owners to schedule truck deliveries. Now it's job No. 1," Tom Kloza, global head of energy analysis for the Oil Price Information Service, which tracks prices for AAA, told CNN Business. "What I'm worried about for July is the increased demand works out to about 2,500 to 3,000 more deliveries needed every day. There just aren't the drivers to do that."

Experts are concerned that travelers may see a station without gas here and there and take it as a sign that they should top off their tanks. However, doing so will only make a shortage worse, said Jeff Lenard, vice president of strategic industry initiatives for the National Association of Convenience Stores. 

As was the case when there was a gas shortage caused by the Colonial Pipeline attack, Lenard says consumers should refrain from topping off their tank more than necessary. 

"We have the same advice we had then, this is not the time to fill up every car you have and every container you have," he said. "We hate to see shortages and outages caused by drivers panicking and topping off their tanks."

This Fourth of July weekend, consumers are expected to spend $7.5 billion on food, drinks, and other celebrations of U.S. independence. That comes out to a...

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Consumers to spend over $20 billion this Father’s Day, report finds

Father’s Day spending in the U.S. will exceed $20 billion, according to the National Retail Federation’s annual Father’s Day spending report. 

The NRF expects 75% of American consumers to buy gifts. Of those who observe the father-focused holiday, 50% plan to purchase gifts for their biological fathers. Twenty-six percent plan to spend money on their husbands, and 11% plan to buy something for their sons. 

The average amount of money that consumers expect to spend will be around $174 -- an increase of $26 from 2020. Americans are projected to spend several billion dollars more on Father’s Day this year; in 2020, total spending came out to around $17 billion.

Key insights

The NRF said the biggest spenders this Father’s Day will be between the ages of 35 and 44. Consumers in this age group are expected to spend an average of $259 on the dads in their life.  

The top gifts that respondents said they plan to purchase for Father's Day are greeting cards (59%), clothing (49%), a special outing such as dinner or brunch (46%), gift cards (45%), and personal care items (28%). The NRF noted that the number of consumers planning a special outing is back to pre-pandemic levels. 

“Americans are looking forward to celebrating their fathers, husbands and sons this Father’s Day,” NRF President and CEO Matthew Shay said. “With our nation now making significant strides toward recovery and reopening, retailers are prepared to help customers safely find items they want and need to make this year’s holiday celebration extra meaningful.”

This year’s Father’s Day will be celebrated on June 20, the third Sunday of June.

Father’s Day spending in the U.S. will exceed $20 billion, according to the National Retail Federation’s annual Father’s Day spending report. The NRF e...

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Popular flowers for Mother’s Day may be harder to find and cost more

There may be plenty of flowers for Mother’s Day, but the selection may be smaller and bouquets may cost more. Like many things, the floral industry has reportedly taken a hit from the coronavirus (COVID-19).

CBS News reports that the virus has adversely affected the floral supply chain. Some of the most popular flowers in the U.S. are grown and harvested in South America, where COVID-19 is currently raging.

If that wasn’t bad enough, Columbia, a major flower-growing region, is dealing with national strikes. The flowers that finally make it to U.S. ports are encountering delays before they are loaded into trucks, which are reportedly in short supply. The result has been a delay in retail outlets obtaining some popular flowers, such as cut hyacinths and other imported flowers.

Industry experts say some of the problems go back almost a year to when the pandemic shut down economies around the world. It hit growers especially hard since their product is perishable and demand dried up almost overnight. Many had to curtail operations or shut down completely.

"It's a story that goes back to the beginning of the pandemic," Seth Goldman, CEO of UrbanStems, told CBS News.

Consumers still want flowers

Now that the virus appears to be retreating in the U.S. and millions of Americans have been vaccinated, demand for flowers for Mother’s Day is as strong as ever. The Society of American Florists (SAF) estimates that nearly 70% of U.S. shoppers will purchase flowers as part of a Mother’s Day gift.

An SAF survey of members found concerns about supply but also optimism for significant growth over Mother's Day in 2020, which occurred during the initial surge of the pandemic. Survey respondents also said they would counter supply constraints by designing unique and unusual arrangements for the holiday.

“It’s time to capitalize on our talent and creativity as opposed to cookie-cutter designing so that we can show that we still can create even in a shortage,” one respondent wrote.

Despite the shortage, consumers will still find plenty of flowers for Mom this year. But industry sources suggest that consumers should be prepared to accept substitutes and to pay more for them. 

Florists are quick to point out that the higher costs really aren’t for the flowers but rather the transportations costs, which have risen an estimated 10% to 15% over the last couple of months.

There may be plenty of flowers for Mother’s Day, but the selection may be smaller and bouquets may cost more. Like many things, the floral industry has rep...

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Consumers to splurge on Mother’s Day in 2021

The world was still coping with the beginning of the COVID-19 pandemic last May when Mother’s Day came around. While we’re not out of the coronavirus woods yet, consumers are looking to focus more on mom this year.

The National Retail Federation (NRF) conducted its annual survey to see how much people will be splurging on Mother’s Day in 2021. The findings show that spending will eclipse $28 billion this year, with 83% of consumers planning to celebrate the holiday. 

“There is a lot of consumer optimism around Mother’s Day this year as more people are getting vaccinated and stimulus checks are being distributed,” said NRF President and CEO Matthew Shay. “For many, this is a chance to make up for last year’s Mother’s Day when we were under lockdown.”

Spending on mom

If the survey responses are a good indication, then moms can expect some nice gifts this year. Over half of respondents said they plan to spend money on jewelry this year (59%), while over a quarter will look to buy electronics (28%). 

Average spending this year is projected to come in at $220.48 per person, but the NRF says consumers between the ages of 25 and 34 will spend even more. This age group plans to spend an average of $367.08 per person, an increase of $99 over last year. 

Besides physical gifts, just under half of consumers say they’re planning a special outing or meal for mom (49%). Of course, pandemic conditions will make going out a little bit different than in past years.

“With safety guidelines at top of mind, consumers are planning to be with family, are making travel plans and organizing a special brunch or outing. All of these activities will be reflected through their purchasing decisions,” said Shay. 

The world was still coping with the beginning of the COVID-19 pandemic last May when Mother’s Day came around. While we’re not out of the coronavirus woods...

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Consumers to spend 20 percent less this Valentine’s Day

In its annual Valentine’s Day survey, the National Retail Federation (NRF) found that consumers are likely to spend a little less than they did last year. 

The NRF said just over half of U.S. adults (52 percent) plan to celebrate Valentine’s Day this year. Average expenditures will drop $32 this year (from $196 last year to $165 this year). In total, Americans are expected to spend around $21.8 billion -- a 20 percent decline from this time last year, before COVID-19 had become a major concern. 

Despite the drop in spending, the NRF says Valentine’s Day 2021 is still poised to be the second highest Valentine’s Day in terms of expected spending. It comes “on the heels of a record-setting winter holiday season,” noted Katherine Cullen, senior director of industry and consumer insights for the NRF. 

The NRF says consumers will also celebrate a little differently this year due to the ongoing COVID-19 pandemic. 

Celebrating differently 

The NRF’s survey of 7,882 adult consumers yielded the following key insights:  

  • Just 24 percent say they will celebrate with an evening out this year, the lowest percentage in the survey’s history.

  • Another 41 percent say they will plan a special dinner or celebration in the comfort of their own home.

  • Nearly half of consumers (46 percent) say they are actively avoiding in-person gatherings. This translates to $1.5 billion less in spending on an evening out this year.

  • Twenty-seven percent of those celebrating Valentine’s Day are planning to buy gifts and other treats for their pets.

  • Fewer young consumers are planning to celebrate Valentine’s Day this year, but those who do plan to celebrate are spending a little more than they normally would. Those aged 18-24 were the only age group to increase their planned spending on Valentine’s Day, from $109 to $184.

While celebrations may look a little different this year, the NRF said it expects things to look more typical in 2022. 

“Nothing can mask love permanently, and we expect consumers will return to their typical Valentine’s Day traditions next year,” the firm said. 

Still on the hunt for that perfect Valentine’s Day gift? Check out ConsumerAffairs’ top Valentine’s Day Deals for 2021 here.

In its annual Valentine’s Day survey, the National Retail Federation (NRF) found that consumers are likely to spend a little less than they did last year....

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Big retailers increasingly don’t want your returned items

Because of the coronavirus (COVID-19) pandemic, the nation’s shipping industry was nearly overwhelmed during the holiday shopping season. Now, many retailers have taken a novel approach to receiving returned items.

In many cases, they’re issuing refunds and telling consumers not to bother returning the product. That’s because it often costs less to eat the loss than to pay for the return.

Citing data from Narvar, The Wall Street Journal reports that returned purchases jumped 70 percent in 2020 as the pandemic created a huge shift to online purchases. The surge continued into the holiday shopping season, creating a tsunami of returns over the last two weeks.

A big driver of return costs is shipping. If a consumer returns an item to the store where they bought it, the return processing cost is less. But when the product has to be shipped back to the retailer, the costs quickly rise.

A number of larger retailers have apparently determined it’s more cost-effective to let the customer keep the item and just issue a refund. According to The Journal report, it can cost as much as $20 to process a return, even before paying for freight on top of that.

How retailers decide

A Walmart spokeswoman told the newspaper that the “keep it” policy primarily covers items it doesn’t plan to put back on the shelf and resell. Other factors that go into the decision to write off the purchase is the customer’s purchase history, the cost of the item, and the cost of accepting the return.

Target said it employs a similar policy in a small number of cases when it determines it is more efficient to just write a check. It says it urges consumers to donate unwanted items.

Because retailers have not adopted a hard-and-fast rule, consumers won’t know whether they will be told to keep the unwanted item until they begin the return process. But in a growing number of cases, they are being told to do so.

Naturally, this trend has not gone unnoticed in the scammer community. Retailers have more narrowly refined their algorithms to detect fraud. The most common tactic criminals have employed so far is to claim the item never arrived and that they are fearful of going to a physical location to ask for a refund because of the pandemic.

Because of the coronavirus (COVID-19) pandemic, the nation’s shipping industry was nearly overwhelmed during the holiday shopping season. Now, many retaile...

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This year, retailers are more flexible about returned gifts

A holiday ritual is returning holiday gifts that are the wrong size, the wrong color, and just plain wrong. In this year of the pandemic, making these returns might be a little easier.

A report by Modern Retail, an industry trade publication, notes that the crush of online purchasing that has occurred since March has caused retailers to evolve their return policies over the last few months.

“From big box stores to direct to consumer brands, the bottleneck effect created by the pandemic’s online shopping boom has pushed retailers to push back return windows,” the publication writes. “They’re not only there to give consumers more flexibility to get refunds, but also enough time for customer service reps to process returns safely.”

Amazon returns

Amazon has a special section of its website just for returning a gift. You’ll find it here. Some things to know are:

  • You’ll need an Amazon account;

  • You’ll need the order number from the purchase;

  • If you’re the person who received the returned gift, you’ll receive the amount of the purchase as an Amazon gift card.

Walmart returns

Walmart extended grace periods on returns and exchanges early in the pandemic and is still showing some leniency. Walmart explains how to return a gift here. Most gifts, with some exceptions, can be returned even if purchased online.

Walmart accepts returns at all of its stores. Ideally, Walmart would like all packaging, materials, and accessories that came with the item. If you don't have the packing slip or a receipt, and your item was purchased on Walmart.com, provide the order number or the email address of the sender. 

If you have a receipt or packing slip and you're within the return window, you can return the item for cash or a Walmart gift card. 

Target returns

At Target, most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. There are exceptions, but they will be noted on the receipt or packing slip.

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange, however. New Jersey stores will continue to observe state-ordered return restrictions. 

Target outlines its gift return policy here.

As explained by Modern Retail, the expanded return time frame is not only a courtesy to consumers but to allow for the safe handling of returned items during a pandemic. 

Some companies plan to set aside returned items for at least a day before they are handled by store personnel. Most items will go through a cleaning process before they are restocked.

A holiday ritual is returning holiday gifts that are the wrong size, the wrong color, and just plain wrong. In this year of the pandemic, making these retu...

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Holiday spending showed a modest increase in 2020

Consumers spent more on the holidays than last year, but not by much. In this season shaped by the coronavirus (COVID-19) pandemic, Mastercard’s SpendingPulse report shows that sales between November 1 and Christmas Eve grew by 2.4 percent year-over-year.

“American consumers turned the holiday season on its head, redefining ‘home for the holidays’ in a uniquely 2020 way,” said Steve Sadove, senior advisor for Mastercard.

Sales from online shopping grew by a staggering 49 percent. That was hardly a surprise, though, since consumers hunkering down at home were ordering just about everything online.

What consumers purchased this season was also a bit different. The report shows spending was down on traditional gift items -- notably apparel -- and much higher for home furnishings. In fact, home furniture and furnishings saw the strongest growth of any sector compared to 2019, up 16.2 percent. Online spending for the home surged 31 percent compared to last year.

People working from home apparently decided they don’t need to dress up. Clothing sales sank 19.1 percent while electronics and appliances were up 6 percent overall.

Department stores were the big losers because fewer consumers ventured out to malls and shopping centers. Sales were down 10.2 percent year-over-year, though stores with an online channel saw their online sales increase by 3.3 percent.

Earlier start, earlier end

Consumers spread their shopping over a wider period this year. A number of major retailers, including Amazon and Walmart, staged promotions in October. The numbers show consumers took advantage of those earlier opportunities.

“Across our expanded 75-day holiday shopping season, sales were up 3 percent, a testament to the holiday season and strength of retailers and consumers alike,” Sadove said.

Because so many shoppers depended on shipping, the season drew to a close this year a lot earlier than in the past. After Black Friday, the top shopping day was December 12 -- one of the last days shippers would guarantee delivery before Christmas.

December 21, the Monday before Christmas, was the third-biggest shopping day in 2019. This year, it didn’t even crack the top 10.

Consumers spent more on the holidays than last year, but not by much. In this season shaped by the coronavirus (COVID-19) pandemic, Mastercard’s SpendingPu...

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USPS warns that package deliveries could be delayed due to huge spike in demand

The pandemic-led upsurge in online shopping has put the U.S. Postal Service (USPS) in a serious crunch, leading agency employees and postal industry tracking firms to warn shoppers not to put too much hope in having all their gifts under the tree by December 25. 

Making matters worse, the Washington Post reports that private express carriers FedEx and UPS have completely cut off delivery service for some retailers, sending tons of packages to USPS, which bogs down the system even further.

“We’re really gridlocked all over the place,” a Postal Service transportation manager in Ohio told the Post. “It’s bad. I’ve never seen it like this before.” Things are bad enough that one Grinch’y USPS carrier reportedly dumped 19 packages in the garbage in a Chicago woman’s trash can.

Letter carriers in Detroit and Philadelphia said that some of their peers have been assigned two eight-hour routes each day, and some offices have gone as far as rerouting employees to other facilities to try and get caught up. 

“I don’t think anyone, including the post office itself, knows just how bad delays are,” the Philadelphia carrier said.

This week is make it or break it

The USPS tried to put its best foot forward in a press release, saying that it’s continuing “to flex our network, including making sure the right equipment is available to sort, process and deliver a historic volume of mail and packages this holiday season.” But past that spin, it laid out exactly what consumers should expect from the agency. 

Shipping deadlines: The Postal Service recommends the following mailing and shipping deadlines for expected delivery by Dec. 25 to domestic U.S. addresses and Air/Army Post Office/Fleet Post Office/Diplomatic Post Office addresses:

Dec. 15 — USPS Retail Ground service

Dec. 18 — APO/FPO/DPO (except ZIP Code 093) USPS Priority Mail Express service

Dec. 18 — First-Class Mail service (including greeting cards)

Dec. 18 — First-class packages (up to 15.99 ounces)

Dec. 19 — Priority Mail service

Dec. 23 — Priority Mail Express service*

Packages to Alaska and Hawaii have separate deadlines and are available here.

*Not a guarantee, unless otherwise noted. Dates are for estimated delivery before Dec. 25. Actual delivery date may vary depending on origin, destination, Post Office acceptance date and time, and other conditions. Some restrictions apply. For Priority Mail Express shipments mailed Dec. 22 through Dec. 25, the money-back guarantee applies only if the shipment was not delivered, or delivery was not attempted, within two business days.

Weekend delivery: USPS already delivers packages on Sundays in most major cities and will continue to do that. 

Christmas Day delivery: For an additional fee, mail carriers will also deliver packages on December 25 in select locations.

Expanded hours: Available in select locations

Expanded package delivery window: “Where volume warrants,” USPS will deliver outside of its normal times, including in the morning, afternoon, and early evening.

Busiest mailing and delivery days: Crunch time is officially here. This week, December 14-21, is predicted to be the busiest mailing, shipping, and delivery week.

Tips to help improve the chances of an on-time delivery

The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances.

Skip the trip and ship online: “Consumers don’t have to leave home to ship their packages. In these socially distant times, they can simply visit usps.com or use the Click-N-Ship feature for help shipping that holiday gift, ordering free Priority Mail boxes, printing shipping labels, purchasing postage and even requesting free next-day Package Pickup,” the service said, adding that usps.com is “always open.” 

Use free Priority Mail Flat Rate boxes: This is available for free at Post Office locations or online at www.usps.com/freeboxes.

Make it easy with Click-N-Ship: If you have a computer, you can create shipping labels and pay for postage online at www.usps.com/ship.

Schedule a free Package Pickup when the carrier delivers your mail:  This seldom-used tip might be worth its weight in gold for those who hate standing in line. More importantly, it’s free regardless of the number of packages. Pickups can be scheduled at www.usps.com/pickup

One important note, though: Mail and packages that weigh more than 10 ounces or are more than a half-inch thick and use stamps as postage cannot be dropped into a collection box or left for a carrier to pick up. Instead, people have to take them to a local Post Office.

The pandemic-led upsurge in online shopping has put the U.S. Postal Service (USPS) in a serious crunch, leading agency employees and postal industry tracki...

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Nearly 40 percent of Americans plan to spend less this holiday season, survey finds

Around 40 percent of U.S. consumers plan to spend less than they normally do on gifts this holiday season, according to a survey from CNBC. 

The organization polled 800 Americans as part of its All America Economic Survey and found that the financial impact of the COVID-19 pandemic is causing many consumers to cut back on spending. 

The survey found that 39 percent of consumers will spend less this holiday season, while just 11 percent plan to spend more than usual. The average American plans to spend $886, which is a 10 percent decrease from planned holiday spending last year. 

In 2017, the same survey found that 25 percent of Americans planned to cut back spending during the holidays, and 18 percent said they would spend more.

Wealthiest Americans showing most restraint

This year, the reasons consumers cited for spending less were: 

  • Loss of wages or income (29 percent)

  • The coronavirus (19 percent)

  • The economy (17 percent)

  • A need to save money (16 percent)

CNBC’s survey showed decreased spending plans across all income brackets. However, the survey suggested that “the wealthiest Americans could be holding back the most” this year.

“It does seem like those Americans earning over $100,000 are holding back a little bit more than they did in 2019,” said Hart Research Associates partner Jay Campbell.

That caution could be rooted in uncertainty regarding how next year will play out economically. A third of respondents said they believe the economy will get worse in 2021. Republicans were found to have a more pessimistic outlook about the economy while Democrats’ outlook has grown more positive since the election of former Vice President Joe Biden. 

Online spending surge

The COVID-19 pandemic has led to a significant jump in the number of consumers planning to do their shopping online this holiday season. CNBC’s survey found that 55 percent of respondents plan to do most of their shopping online, compared with 43 percent a year ago. 

“It’s the biggest gain in the 14 years of the survey and follows a three-year plateau in that metric. It’s also the first time more than half of respondents favored online shopping,” the report noted. 

Around 40 percent of U.S. consumers plan to spend less than they normally do on gifts this holiday season, according to a survey from CNBC. The organiz...

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Wandering glances while shopping can lead to unplanned purchases

Though many consumers have already gotten a head start on their holiday shopping, a new study is exploring a trend that could lead consumers to make more unplanned purchases. 

According to researchers from the University of Innsbruck, consumers need to keep their focus while shopping if they don’t want to take home any unexpected items. Their study revealed that wandering glances while shopping are the biggest factors in consumers straying from their shopping lists, and many stores use this to their advantage to get shoppers to add more to their shopping carts.

“Over the past decades, retailers have developed many sales strategies that focus on the visual attention of customers,” said researcher Mathias Streicher. “All these strategies maximize the journey through the store and increase the probability to remember a forgotten need or discover a new product.” 

The power of persuasion

To see how powerful it can be to harness consumers’ attention while shopping, the researchers conducted multiple shopping experiments that focused on the difference between narrow and broad focus while participants were shopping. 

Shoppers were shown images of available items on a digital display screen; however, the narrow focus group saw the same images in the middle of the screen while the broad focus group saw different images projected all around the periphery of the screen.  

One test involved participants in a supermarket, with the researchers assessing how far participants walked through the store and whether they were able to stick to their shopping lists. The researchers were interested in the distance travelled throughout the store because they explained that many stores keep essential items far away from the entrance to ensure that customers have to walk through more of the store so they can be enticed to make more purchases

The researchers learned that participants were more likely to peruse more items in the store if they were exposed to them prior to shopping, and this led to twice as many unplanned purchases and much more travel throughout the store.

“In looking at shelves, shoppers always see a subset of the assortment and which subset they see critically depends on their visual attention,” Streicher said. “We were able to show that attentional patterns can be unconsciously broadened or even narrowed down by simple in-store communications.” 

Staying focused in the store

What is Streicher’s advice to help consumers through their holiday shopping? He said it’s important for consumers to have a list on hand and stick to it.

“Our research shows that unplanned purchasing already begins at the level of visual attention,” he said. “To reduce unplanned purchases, it is therefore better to avoid wandering glances in shopping situations -- preferable with the support of a shopping list.” 

Though many consumers have already gotten a head start on their holiday shopping, a new study is exploring a trend that could lead consumers to make more u...

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Holiday shopping season moves slowly at retailers but continues at a fast pace online

The COVID-19 pandemic appears to be affecting the holiday shopping season. 

A new study from the National Retail Foundation (NRF) shows that the average U.S. shopper spent 14 percent less this year at physical stores than in 2019 from Thanksgiving Day through Cyber Monday.

However, on the flip side, Black Friday and Saturday saw substantial growth in online activity. For the first time ever, the number of online Black Friday shoppers eclipsed the 100 million mark, up 8 percent over last year. The online shoppers were even more aggressive on Saturday, shooting up 17 points compared with last year. 

Overall, online-only shoppers increased by 44 percent for the entire weekend, for a total of 95.7 million.

Consumers are buying earlier

With more people shopping online and the threat of the pandemic still peaking in early fall, some retailers decided to roll their deals out earlier so that they had additional time to make course corrections if needed. Some examples included moves made by Best Buy, Target, and Walmart, which all offered Black Friday prices at the same time as Amazon Prime Day in mid-October.

The NRF said that motivated 52 percent of holiday shoppers to take advantage of early holiday sales and promotions this year. Of those who did, 38 percent said they checked off holiday purchases in the week leading up to Thanksgiving. Fifty-three percent felt that promotions over the Thanksgiving weekend were pretty much the same as they had been earlier in the season.

Watch out for “Green Monday”

There’s still a couple of weeks before Santa comes, and retailers aren’t ready to put their carrots and sticks back in the closet quite yet.

It may come as a surprise, but there’s something called “Green Monday” that experts say is the second-best day for online holiday deals. It’s also the biggest online shopping day in all of December. 

Green Monday falls on the second Monday of the month, which would check in this year on December 14 — or 10 shipping days before Christmas. Walmart, Target, and Amazon are all gearing up for Green Monday, and the competition is expected to be fierce.

“Green Monday is receiving more competition from sales extended through Cyber Week,” said TheBalance’s Kimberly Amadeo. “With Amazon Prime and other services, shoppers can wait until closer to Christmas to buy online and have their purchases arrive on time. But Green Monday is still a good bargain, with retailers offering substantial discounts from regular prices.”

For you useless information hounds, “Green Monday'' gets its name from eBay. In 2007, the site experienced one of its biggest sales days on the second Monday of December. In honor of that rolling-in-the-green milestone, it gave the day its now colorful name. 

The COVID-19 pandemic appears to be affecting the holiday shopping season. A new study from the National Retail Foundation (NRF) shows that the average...

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UPS asks drivers to halt package pickups from several major retailers

Delivery services, struggling under the volume of online orders this holiday season, have temporarily stopped picking up some orders from six retailers. 

The Wall Street Journal reported Wednesday that UPS has asked its drivers to delay picking up packages from Gap, Nike, L.L. Bean, Hot Topic, Newegg, and Macy’s for the time being because packages coming from these retailers exceeded its capacity. 

It’s not clear how long the restrictions will be in place, but sources said UPS is likely trying to make sure it doesn’t commit to delivering more than it realistically can during peak delivery season. 

Packages still moving

Although UPS has set limits, some of the retailers said the carrier is still picking up packages. 

An L.L. Bean spokeswoman told the Journal that there have been delays for pickups at a few of its stores, but UPS is “actively picking up packages from our warehouse facility and our retail locations daily.” A Nike spokeswoman said her company expects “the majority of these orders to meet estimated delivery dates and are communicating with consumers [about] any changes in delivery.”

The pandemic has led to a dramatic increase in online shopping, prompting the delivery giant to set “specific capacity allocations” for its customers over the holiday season, according to CNBC. 

Retailers were also encouraged not to constrain Black Friday online promotions to a single day this year. A number of retailers started offering Black Friday-esque discounts as early as October. 

By imposing pickup limits, delivery services are reportedly trying to ensure delivery problems don’t crop up later in the season. 

“They are being very disciplined in what they pick up, and that is what they need to prevent a collapse,” ShipMatrix President Satish Jindel said.

Delivery services, struggling under the volume of online orders this holiday season, have temporarily stopped picking up some orders from six retailers....

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Giving stock as holiday gifts could pay off for both the giver and the recipient

For people looking for something unique to add to their Christmas wish lists, analysts and financial managers say they should consider shares of stock -- a gift that has the potential to keep on giving.

“Gifting stocks can be a great way to teach children or grandchildren about saving and investing, or a fun way of creating interest in the stock market, a company, or a particular industry,” says Eva Victor, director of wealth planning at Girard, a wealth management firm in the Philadelphia area.

One of the greatest advantages of gifting stock to a child is the tax benefit. Under the annual gift exclusion, individuals are allowed to give up to $15,000 annually (for 2020 and 2021) to any number of recipients without incurring a gift tax.

How to buy and gift stock

Giving stock isn’t something that requires a master’s degree, but there are some rules to pay attention to so you stay on the right side of the law.

If you’re thinking of giving stock to a child, Bankrate turned ConsumerAffairs onto a few options for how to make things as easy as possible:

  • Purchase stock specifically for a child. That can be done simply by using a custodial account over which you have control. A minor child should have a custodial account, while an of-age child may have a regular account. “While you could transfer the stock as physical certificates, it’s merely a novelty and pricey to do so, too,” said James Royal, Bankrate.com analyst and author of “The Zen of Thrift Conversions.”

  • Give stock from an existing investment account. Bankrate suggests contacting your broker to help make the transfer electronically or by stock certificate. Again, the recipient should have a brokerage account to receive the stock.

  • Give stock with an app. Many online brokers offer apps that allow you to give stock.

The sky is NOT the limit

If you’re sitting on a pile of cash and looking for the tax break of the century, there are some definite upsides, but you need to get a hold of yourself because there are legal thresholds that could cause tax headaches if you go over the limit. 

Under the annual gift exclusion, you can safely give stock to any number of children (or anyone for that matter) without incurring a gift tax as long as you don’t go over the $15,000 limit per year. 

“A couple (meaning a husband and wife separately) could gift up to $30,000 to every child and grandchild under this exclusion,” says Victor. “Any unused annual gift exclusion doesn’t carry over to later years.”

The IRS offers a full set of FAQs on gift taxes. If you’d like to find out more, those answers are available here.

For people looking for something unique to add to their Christmas wish lists, analysts and financial managers say they should consider shares of stock -- a...

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Cyber Monday 2020 sets new spending record with over $10 billion in sales

This year, Cyber Monday spending was widely expected to smash records -- and it did just that. 

According to a report from Adobe Analytics, consumers spent $10.8 billion online on Monday, setting a record for the biggest online shopping day in U.S. history and beating last year’s $9.4 billion Cyber Monday record. 

Adobe, which analyzes website transactions from 80 of the top 100 U.S. online retailers, said consumers got some of the biggest discounts on computers (28 percent), sporting goods (20 percent), toys (19 percent), appliances (20 percent), and electronics (27 percent). 

With the pandemic still keeping people at home, many consumers purchased toys and electronics to keep family members entertained. Some of the top sellers in the toy category included Lego Sets, vTech Toys, and scooters. In the electronics category, top sellers included Apple AirPods, Apple Watches, HP & Dell Computers, and Chromecast.     

Key insights

Adobe said it expects online shopping and curbside pickup to continue to be used more often this holiday season compared to years past. On Monday, Adobe said the number of orders placed online and picked up curbside was up 30 percent from a year ago.

“Throughout the remainder of the holiday season, we expect to see record sales continue and curbside pickup to gain even more momentum as shoppers avoid crowds and potential shipping delays,” said Taylor Schreiner, a director at Adobe Digital Insights.

The firm said a significant percentage of Cyber Monday purchases (37 percent) were made on smartphones, continuing a trend that has emerged over the past few years. Researchers noted that early discounts offered by retailers during the weeks leading up to Cyber Monday didn’t have a major impact on the day’s spending totals. 

“Cyber Monday continued to dominate the holiday shopping season, becoming the biggest online shopping day in US history, despite early discounts from retailers,” Schreiner said.

This year, Cyber Monday spending was widely expected to smash records -- and it did just that. According to a report from Adobe Analytics, consumers sp...

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FTC offers tips for holiday shopping in 2020

While Black Friday may represent the official start to the holiday shopping season for many consumers, there are many people who are already scouring online sites to get good deals on products for their friends and family. To help in that effort, the Federal Trade Commission (FTC) has published a blog post with various tips to keep in mind. 

Shameka Walker, an attorney with the FTC’s Division of Consumer & Business Education, says that holiday shopping has taken on a new shape this year due to the COVID-19 pandemic.

“Because of COVID-19, it’s likely that we’ll be going online to look for those perfect gifts. With so many deals around and what seem like eternal ‘Black Friday’ sales, it’s important to keep some online shopping tips in mind,” she said. 

Holiday shopping tips

Walker says one of the most important things to do if you’re planning to shop from home is to make sure your computer is outfitted with up-to-date antivirus software. Computer security, in general, is something that the FTC takes very seriously, and it has published a comprehensive list of things consumers can do to make sure their cybersecurity is up to snuff. 

ConsumerAffairs also has several resources focused on helping consumers protect themselves against threats like identity theft.

Other tips Walker provides include things that consumers can do when doing their actual shopping to ensure that they’re getting the best deal and keeping themselves safe. They include:

  • Taking time to compare products. If you know that there’s a product out there that you’ll want to get for the holidays, don’t be content to buy it from the first source you look at. Shopping around can allow you to save money that can be used for other gifts or to sock away for a rainy day. 

  • Checking out sellers. Going hand-in-hand with comparing products is the necessity of checking out who is selling you a product. Sites like ConsumerAffairs can allow you to look up reviews about a company to ensure that you’re buying from a legitimate source. 

  • Looking for coupon codes. There’s more than one way to get a good deal. While steep discounts are always nice, finding an eligible coupon can be another way that you can increase your savings. 

  • Paying by credit card. Paying for online purchases with a credit card gives consumers protection under the Fair Credit Billing Act. This allows you to dispute certain charges and limits the amount of money that a hacker or scammer can potentially steal from you in the event of a cybersecurity lapse. 

  • Using secure checkout. You’ll want to make sure that the site you’re using to buy a product is protected by enhanced security protocols. One easy way to check for this is by checking the site’s URL and seeing if it starts with “https.” The “s” in that case stands for “secure,” which means you can have more confidence when it comes to entering your information. 

  • Keeping records of transactions. Keeping a running tab of the products you’ve ordered will give you an easy checklist once packages start coming in. If you notice there’s something missing, you can contact the vendor early on to resolve the issue.

While Black Friday may represent the official start to the holiday shopping season for many consumers, there are many people who are already scouring onlin...

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Giving older kids an experience instead of a material gift can lead to more happiness

Whether you’ve been planning your holiday shopping for months or are waiting until the holiday season is officially upon us, it’s never too early to start thinking about gift ideas. Now, a new study conducted by researchers from the University of Illinois Chicago is giving consumers a leg up on shopping this holiday season. 

According to their findings, giving an experience-related gift rather than a material item is the best option for long-term happiness when it comes to older kids. 

“What this means is, experiences are highly coveted by adolescents, not just expensive material things, like some might think,” said researcher Lan Nguyen Chaplin. “Don’t get me wrong. Young children do love experiences. Entire industries (e.g., theme parks such as Disneyland) are built around this premise. In fact, young children are ecstatic throughout the experience. However, for experiences to provide enduring happiness, children must be able to recall details of the event long after it is over.”

Memories last a lifetime 

The researchers analyzed four previous studies that explored how kids’ happiness differed when they received a material item versus when they received an experience-related gift. For kids between the ages of three and 17, the researchers learned that an experience wins out in terms of lasting happiness. 

They explained that young kids can appreciate the things right in front of them, so while they’d certainly enjoy an experience gift, the happiness they feel is limited to the length of the event. However, as kids age and their memories get stronger, material goods become less important and having memories of experiences leaves a bigger emotional impact. 

Ultimately, both types of gifts -- material things and experiences -- will make kids happy. However, if parents and loved ones are looking for creative ways to give older kids a lasting memory, opting for an experience could be the better choice. 

Additionally, for parents looking to give an experience to little ones, the researchers recommend documenting those special moments. Having a tangible way for kids to look back and reminisce on important days and events can help them create that connection with family members and appreciate the time spent together. 

“Take pictures or videos of family walks, playing in the snow, and birthday parties,” said Chaplin. “Children are likely going to appreciate those experiences more if there is something to remind them of the event. Additionally, they’ll be able to learn the social value of shared experiences.” 

Whether you’ve been planning your holiday shopping for months or are waiting until the holiday season is officially upon us, it’s never too early to start...

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Here are some of the restaurants that will be open on Thanksgiving Day

Despite the fact that many Americans are ignoring health officials’ advice and plan to gather for a holiday meal, many more will stay home on Thanksgiving and safely “visit” friends and family by phone and Zoom.

But everyone has to eat, and if there is no enthusiasm to cook for one or two people, there are plenty of restaurants -- from fast-food to full service -- open on Thanksgiving day. Most offer takeout or delivery.

The list below, compiled by USA Today, includes national restaurant chains that have said they will be open at some locations, though hours may vary from those posted online. Some local, independent restaurants may also be open.

  • Applebee's

  • Bertucci's (stand-alone locations)

  • Black Bear Diner

  • Bob Evans

  • Boston Market

  • Bravo! Italian Kitchen 

  • Buca di Beppo 

  • Burger King

  • Capital Grille

  • Cracker Barrel

  • Del Taco

  • Denny's

  • DoorDash

  • Dunkin'

  • Einstein Bros. Bagels

  • Famous Dave's (only corporate locations)

  • Fogo de Chão

  • Golden Corral

  • IHOP

  • Jack in the Box

  • Maggiano's Little Italy

  • McDonald's

  • Metro Diner

  • Morton's The Steakhouse

  • Pollo Campero 

  • Postmates

  • PT's Taverns

  • Ruth's Chris Steak House

  • Papa John's

  • Popeyes

  • Smokey Bones BBQ 

  • Sonic Drive-In

  • Starbucks

  • Steak 'n Shake

  • Uber Eats

  • Waffle House

  • Wendy's

Many people who plan to cook at home on Thanksgiving apparently are serving a smaller gathering this year. NPR reports that turkey farmers have fielded many requests for “the smallest turkey you have” over the last week.

Despite the fact that many Americans are ignoring health officials’ advice and plan to gather for a holiday meal, many more will stay home on Thanksgiving...

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Amazon rolls out its Cyber Monday deals

With many retailers taking a pandemic-led breather on Black Friday, Cyber Monday is predicted to be a big bargain stand-in. Amazon is planning ahead for the event by giving shoppers a sneak peek into everything from savings to stocking stuffers.

Actually, Amazon’s Cyber Monday isn’t a Monday-only thing. It starts Thanksgiving weekend, lasting three days from November 28 through November 30. On top of shopping deals, customers will also have the chance to support small businesses through recently launched collections at amazon.com/supportsmall

In a news release announcing the event, Amazon said it’s committed to making it easy for consumers to save this holiday season with free shipping on “millions of items.” That’s made possible through an improved processing system that the online retailer was forced to review in the wake of unexpected fulfillment problems brought on by the COVID-19 pandemic. 

The company also touted some new research from ecommerce analytics firm Profitero that found Amazon to be the “lowest price online retailer.”

What’s on sale?

For those of you who’ve already got your pencil out, here’s a selection of Amazon’s Cyber Monday deals covering several categories. For the complete list of what’s on sale, Amazon has published a press release with more information here.  

Fashion

  • Savings of up to 30 percent on select seasonal fashion trends, including bright puffers, plaid and printed loungewear, and cozy fleece.

  • Savings of up to 50 percent on CUBCOATs fashion hoodies.

  • Shoppers can save as much as 30 percent on Nautica men's and women's apparel.

  • Deals of up to 50 percent off on Cole Haan men’s and women’s shoes.

  • Savings of up to 40 percent on Lands' End apparel.

Beauty, Health, and Personal Care

  • Savings of up to 35 percent on razors from Braun, Gillette, and more.

  • Shoppers can save as much as 47 percent on whitening kits and oral care from Oral-B, Crest, and more

  • Save 50 percent on 23andMe Health + Ancestry Personal Genetic Service Kit.

Amazon Devices

As you might expect, Amazon’s own devices are getting the royal sales treatment. This year’s Cyber Monday deals in that category include:

  • The all-new Echo is $30 off at $69.99. As an extra bonus for consumers with Amazon Music Unlimited, those who purchase a select Echo device now get six months of the premium, ad-free streaming tier for free.

  • The all-new Echo Dot Kids Edition is $21 off at $38.99.

  • The all-new Fire TV Stick Lite is $12 off at $17.99.

  • Ring Video Doorbell 3 is $60 off at $139.99.

  • Kindle Paperwhite is $45 off at $84.99. New Amazon members can also enjoy 2 months of Kindle Unlimited for $0.99.

Toys & Games

  • Cyber Monday shoppers can save as much as 30 percent on Baby Alive, Littlest Pet Shop, and more.

  • Savings of up to 30 percent on Playskool and more preschool toys.

  • Shoppers can save as much as 30 percent on NERF.

  • Savings of up to 30 percent on Hasbro Games.

  • Save up to 30 percent on Disney toys and home products.

Household, Kitchen, Office, Smart Home and Home Improvement

  • Save 47 percent on select Bissell floor care products.

  • Savings of up to 45 percent on select Instant Pot products.

  • Deals of up to 30 percent off on select Cuisinart products.

  • Shoppers can save as much as 30 percent on Ashley Furniture.

  • Savings of up to 35 percent on iRobot 675 Roomba Vacuum.

Electronics

  • Save up to 30 percent on Smart Home Security Cameras.

  • Savings of up to 15 percent on weBoost Signal Boosters.

  • Shoppers can save as much as 40 percent on Jabra Headphones.

  • Savings of up to 40 percent off select video games, including Just Dance 2021.

Major Appliances, Lawn & Garden and Tools

  • Save 15 percent on GE Profile Nugget Ice Maker.

  • Cyber Monday shoppers can save as much as 10 percent on select GE Compact Refrigerators.

  • Save 20 percent on select Worx Tools.

  • Shoppers can save as much as 30 percent on select BLACK+DECKER Products.

  • Savings of up to 20 percent on select SKIL Tools.

Sports & Outdoors

  • Shoppers can save as much as 15 percent on select Intex Airbeds.

  • Savings of up to 25 percent on select baseball and softball equipment.

  • Save up to 20 percent on select kids bikes, adult bikes, helmets and more.

  • Select golf clubs, balls, and accessories are on sale with savings of up to 60 percent off.

Automotive

  • Save 50 percent on Tire Installation.

  • Savings of up to 30 percent on Select NOCO Products.

  • Shoppers can save as much as 20 percent on Select Gator ETX Roll Up Truck Bed Tonneau Covers.

Amazon Gift Cards

  • Savings of 20 percent or more on select gift card brands, including Gap, H&M, Petco, and more if purchased from November 26 through November 30. 

  • Gift card users can receive a $10 bonus with their reload of $100 or more through Amazon Reload if they are replenishing their Amazon Gift Card balance for the first time from now through December 31. 

  • Gift card shoppers can receive a $15 promotional credit with the purchase of $50 or more in Amazon Gift Cards from now through December 20. Promotional credits expire on February 6, 2021, and other restrictions may apply.

Whole Foods Market and Grocery Items

For grocery shoppers, Amazon’s Cyber deals for its Whole Foods Market last a bit longer -- from November 27 to December 1. Shoppers can find deals on customer favorites, including organic honeycrisp apples ($2.99/lb), Animal Welfare Certified air-chilled organic chicken wings ($2.99/lb), and all probiotic supplements (25 percent off). 

Prime members can also enjoy an additional 10 percent in savings, both in-store and online, and everyone can save up to 30 percent on holiday beverages.

Special limited-time deals

It may not be something on every shopper’s deals knowledge base, but Amazon has another deal site -- Woot! -- that promises to deliver dozens of additional, limited-time discounts for Black Friday and Cyber Monday. The site is offering free shipping for Prime members and daily doorbuster deals. 

At Amazon Warehouse, shoppers can save an extra 20 percent on select quality pre-owned and open box items for the kitchen, home, office. This includes major appliances, furniture home décor, and more.

With many retailers taking a pandemic-led breather on Black Friday, Cyber Monday is predicted to be a big bargain stand-in. Amazon is planning ahead for th...

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BJ’s Wholesale Club offers members a deal for a free turkey ahead of Thanksgiving

With November nearly halfway gone, consumers across the U.S. are gearing up to face Thanksgiving during a pandemic. While holiday gatherings will doubtless look different this year, retailers are still offering special deals to help people save money on holiday essentials. 

One such retailer, BJ’s Wholesale Club, has announced that it will be offering a coupon to members that they can use to get a free frozen or fresh Butterball turkey. The in-store coupons are being offered while supplies last from November 14 through November 25. 

The company said BJ’s members can take advantage of the free turkey deal by buying three qualifying items from a list of over 80 products that can be found at BJs.com/FreeTurkey. The offer is supposedly one of many that will be offered in the coming weeks.

“We’re helping our members give thanks this holiday season by offering incredible savings on everything from fresh food and groceries to entertaining items and household essentials," said Michael Leary, BJ’s senior vice president of GMM, perishables, grocery, and beverages. "We’re committed to providing our members outstanding value in an easy one-stop holiday shop. That’s why we’re excited to announce our free turkey promotion to help members stress less and save even more this Thanksgiving,” 

Also included in a company press release was BJ’s upcoming holiday schedule. The retailer said it will be closed on Thanksgiving Day, but it will be opening its doors for deals on Black Friday starting at 7 a.m. Consumers who want an even bigger jump on deals can shop for items on BJs.com starting at midnight on Thanksgiving. 

With November nearly halfway gone, consumers across the U.S. are gearing up to face Thanksgiving during a pandemic. While holiday gatherings will doubtless...

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Toy experts offer advice for holiday shopping

The coronavirus (COVID-19) pandemic has changed just about everything this year, including the way consumers will do their holiday toy shopping. Experts at the industry trade publication The Toy Insider say the pandemic presents twin challenges this year.

"It's more important now than ever to go into your holiday shopping with a game plan — not just to shop safely, but also to avoid the disappointment of a sold-out toy," said Laurie Schacht, chief toy officer at The Toy Insider. 

Social distancing is easy if you shop online, but remember millions of other consumers probably have the same plan. Schact says shipping delays and supply chain glitches are good reasons to get an early start.

"After you check everyone off your holiday list, we also advise that you think about stocking up on games and activities to keep kids and families entertained inside as the weather gets colder and we're being advised to stay home,” she said. “These types of items sold out in the spring, so get ahead of the rush while you can."

This year, Schact says parents need a strategy before they start shopping for toys. Do your research to find the best, age-appropriate toys. Don’t forget to look for reviews on sites like ConsumerAffairs.

Time is of the essence

Don’t hesitate. When you see the toy you want, grab it. It might not be there if you wait. 

Retailers are offering deals all season long to cut down on the big crowds that normally show up on Black Friday. The Toy Insider says hot toys are sure to sell out quickly, and there's no guarantee that a toy will be discounted later on, as they have in past years.

Know what the hot toys are and what they should cost. Target offers this Hot Toy Guide, broken down by ages. It also has a handy section for Top Toys under $30, which is helpful for staying on budget. 

RetailMeNot’s Hot Toy Guide spans most of the major retailers, not only cluing you into the in-demand toys but also helping with price comparisons. 

Knowing the MSRP (manufacturer suggested retail price) will help you avoid overpaying for a toy. This year especially, experts say there could be more third-party sellers or "toy scalpers" who hike up the price of hard-to-find toys, especially right before Christmas.

Hot toys

On RetailMeNot’s hot toy list this year are:

  • Star Wars The Child Animatronic Edition, for kids age five and up, selling for $59 at Amazon

  • Pets Alive Fifi the Flossing Sloth, for kids age three and up, marked down to $19.88 at Amazon

  • CuliGirls, for kids age three and up, selling for $9.99 at Amazon

The Toy Insider has also published a guide to holiday toy shopping that you can find here. It has a special section on STEM toys, such as Botley 2.0, the coding robot, for ages five and up.

Before buying any toy, industry experts say you should make sure the toy isn't a knockoff, which could pose safety issues and may not perform the way it should. Look for the correct name and spelling of the product and its manufacturer to make sure you're buying the real thing.

The coronavirus (COVID-19) pandemic has changed just about everything this year, including the way consumers will do their holiday toy shopping. Experts at...

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Another survey shows consumers will spend less this holiday season

The 2020 holiday season will be unlike any in recent memory. No large parades, no office parties, and even extended family gatherings may be a rarity.

With the disruption to traditional routines caused by the coronavirus (COVID-19) and the economic uncertainty it has produced, a survey by the personal finance site Debt.com found 60 percent of U.S. consumers plan to spend less on the holidays this year. 

But the factors listed above many have little to do with it, the study authors say. Spending will be down because the pressure’s off.

Thirty-seven percent of those who are spending less say they feel less pressure to buy gifts because holiday celebrations are going to be virtual this year. Another 23 percent said they don’t expect friends and family to spend as much on them because of the pandemic. Debt.com Chairman Howard Dvorkin calls it “Grinch logic.”

"I've spent nearly three decades counseling Americans on how to save more and spend less, but that's nearly impossible to do during the holidays," Dvorkin said. "No matter how blunt they are about their debts, they'll blow their holiday budget.”

‘No one wants to be the Grinch’

Dvorkin says Americans fear only one thing more than landing deep in debt and that’s the fear their family and friends will think they’re cheap.

“Everyone wants to be Santa Claus, and no one wants to be the Grinch," he said.

The findings may come as a rude awakening for retailers, who have already begun their holiday sales push. The National Retail Federal estimates the average consumer spent $1,000 on the holidays last year but Debt.com found that 73 percent of consumers say they’ll spend less than $500. Only 2 percent say they’ll spend more than $1,500.

Without a doubt, a sizable portion of the reduced holiday spending will be related to cutbacks in travel. Fewer people will travel for the holidays, either to see family or to enjoy a vacation.

Holiday travel booking are down

Right after Labor Day, when holiday travel tends to be booked, CNBC reported advance reservations for Thanksgiving were off by 16 percent, while Christmas bookings were down 35 percent and New Years’ Eve reservations were 33 percent lower.

Only 30 percent of consumers said they will spend less this year because they’ve lost income. To make those dollars go farther, personal finance experts recommend making a holiday budget and sticking to it. 

Other ways to avoid debt is to aggressively price-check before you guy and don’t forget to use your credit card rewards.

The 2020 holiday season will be unlike any in recent memory. No large parades, no office parties, and even extended family gatherings may be a rarity.W...

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Target ups the ante on safety precautions at its stores

Knowing that the 2020 holiday season will require a whole new way of doing things, Target is going all out to meet the consumer where safety matters. 

The retailer is stepping up its COVID-19-related safety measures to include contactless self-checkout, technology that allows guests the freedom to skip waiting in line, and more parking spots for its contactless drive-up service.

“Year over year, the investments we’ve made in our business and team have made Target the easiest place to shop in America. As we’ve navigated the pandemic, that focus has evolved to ensure we’re also creating the safest place for our guests to shop,” said Target CEO Brian Cornell. 

“As we approach the holidays, guests can feel confident in choosing Target – a safe experience, incredible value, and a differentiated assortment that will help them celebrate the joy of the season,” Cornell said.

The new safety measures

Here are the additional steps Target is taking to make customers feel safe when they come to one of their stores:

  • MyCheckout: The retailer is adding 1,000 more MyCheckout devices at its stores, allowing team members to help guests check out anywhere in the store and avoid waiting in line.

  • Contactless In-Store Payment: Target shoppers are now given the option of using Wallet -- the mobile payment option inside the Target app -- which provides for not only a contactless self-checkout experience, but it also eliminates the need to pick up and use a scanning device that another shopper might have used.

  • Pre-Trip Shopping Reservations: One new and interesting twist Target is adding to its list of safety measures is giving customers a look-see on how many customers are at the store so they can decide if there’s enough space to shop safely and comfortably. This holiday season, guests can visit Target.com/line to see if there is a line outside their local Target store, and if so, they’ll be able to reserve a spot in line. When their turn to enter the store has come, Target will then text the guest to notify them.

Improved same-day services

On top of the in-store safety measures, Target is also adding several new enhancements with its same-day services. These include:

  • Double the drive-up spots: For the 2020 holiday season, Target is doubling the total number of drive-up spots by adding some 8,000 additional ones, which it hopes will make life easier for guests to access the service.

  • Socially-distanced drive-up experience: Target says that it’s completely doing away with the need for barcode scanning at drive-up, making it even easier for guests and team members to socially distance. Now, all a customer has to do is show the personal identification number on their app to a team member through their car window to confirm the order.

  • The customer can change pick-up times: Target’s updated app allows customers to change – in real time – when they want to pick up their items even after they’ve arrived at the store.

A smart move

The attention Target is giving to safety concerns is also good business. A recent survey by PwC found that 65 percent of U.S. consumers said they were concerned about catching the coronavirus. Add to that, a study from the International Council of Shopping Centers showed that 66 percent of surveyed consumers also said they are more prone to visit stores that have firm health precautions in place, such as those at Target.

Target will also be closed on Thanksgiving. Following Walmart’s lead, the retailer said that it made the decision in the interest of making the holiday shopping experience “simple, safe and stress-free.”

Knowing that the 2020 holiday season will require a whole new way of doing things, Target is going all out to meet the consumer where safety matters. T...

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Lowe’s starts its holiday sales ahead of Black Friday

As ConsumerAffairs reported earlier this month, the 2020 holiday shopping season is going to be anything but traditional. One of the first major big box brands to act on the pandemic-nudged shift is Lowe’s. For one thing, the home and garden retailer is starting its holiday savings on Thursday, October 22 with an emphasis on online specials. Company officials say the early start will help “eliminate frenzied, crowded, one-day shopping” on Black Friday.

With toys, apparel, and the usual holiday gift fare not part of its product line, Lowe’s focus will be primarily on things related to the “home” -- like appliances, patio furniture, electronics, lighting, and decor -- in what it’s calling its Season of Savings.

"We've been blown away by our customers' creativity and dedication to making their homes work harder and smarter for them this year. Whether repurposing a room into an office or tackling basic repairs, more time at home became more time for home," said Bill Boltz, Lowe's executive vice president, merchandising. 

"We want to make the holiday experience even more accessible this year by offering competitive deals earlier than ever on top-rated, unique gifts for the home, as well as on the most sought-after brands that will help our customers gift home for the holidays this season."

Appliances are a big focus

One key angle that Lowe’s will no doubt work is the appliance angle. Consumers have spent much more time at home because of the coronavirus, spurring a higher demand for appliances. However, appliance factory shutdowns put the hurt on supply chains from parts to finished products. That led to a domino effect that throttled delivery times.

Holding a dominant position in appliance retail will certainly help Lowe’s work its magic during its Season of Savings. It will be holding daily, one-day, online-only Cyber Steals on small appliances and offering savings of up to $700 on major appliances totaling $1,999 or more.

Other hooks

Tools: In addition to good deals on appliances, Lowe’s is doing buy-one-get-one (BOGO) specials on DeWalt and Craftsman tools and accessories, portable heaters to fend off the winter chill, and products kids can give dad like tape measures.

Win a truck: Lowe’s is also offering a chance for Lowe's for Pros account holders to enter to win a new 2021 Chevy Silverado. The vehicle will be packed with more than $3,000 worth of DeWalt tools. 

Free Christmas tree delivery: Beginning Friday, October 30, Lowe’s is offering free tree delivery and decorative items like fresh-cut wreaths and tree containers. The only caveat is that a shopper’s total purchase has to be over $45. 

Curbside pickup and other COVID-safe options: Lastly, coronavirus-cautious consumers can buy online and pick up their orders either in-store or curbside. Lowe’s is also offering new contactless self-service pickup lockers and direct-to-home delivery to make the shopping experience more flexible and convenient.

As ConsumerAffairs reported earlier this month, the 2020 holiday shopping season is going to be anything but traditional. One of the first major big box br...

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Consumers can save money this holiday shopping season, even during a pandemic

The 2020 holiday season will probably be the weirdest one most of us have ever had, thanks to COVID-19. For one thing, holiday in-store traffic is predicted to be 25 percent lower than last year. 

The flip side of that is that more than 7 in 10 holiday shoppers plan to make most of their purchases online, up from 51 percent last year, according to a recent CreditCards.com survey. However, that single shopping shift could throw the whole fulfillment cycle into a tizzy, putting as many as 700 million gifts at risk of not arriving in time for the holidays, according to SalesForce.

To avoid disaster, consumers are going to have to make some changes to find a new pandemic-led holiday shopping comfort zone. To help ConsumerAffairs readers get a head start on rethinking their shopping plans, Ted Rossman, industry analyst at CreditCards.com, gave us tips on how to save money on holiday shopping this year.  

Tips for saving

There will be lots of ways to save money through online shopping, but it might take jumping through a few hoops. To get a better handle on what those hoops are, Rossman laid out the four most important elements consumers should start considering for the 2020 holiday season.

Use an online shopping portal. Rossman thinks that Rakuten, Dosh, and TopCashBack are great options for helping consumers save money. His reasoning is that retailers are willing to pay referral fees to these platforms when they bring in customers. “It’s targeted advertising, basically, and it means free money for consumers.”

Rossman may be onto something. When ConsumerAffairs checked out Rakuten, there were plenty of brands offering as much as 12 percent cash back. One brand taking full advantage of the situation was AT&T, which was offering up to $300 in reward cards with qualifying TV and internet when purchases were made online, plus up to $150 cash back.

One word of caution: ConsumerAffairs reader reviews of Rakuten run the gamut between “awesome” and “lesson learned.” But, to its credit, reviewers said Rakuten’s customer service team was proactive when it came to negative reviews in some cases.

Shop through your credit card issuer portal. From the credit card issuer's website, consumers can click through to a retailer’s website and shop normally while enjoying some added benefits and discounts. You can enter store-specific coupon codes, as usual, for even more savings. 

Take advantage of card-linked offers. “These are a close relative to online shopping portals, but better known by credit card brand names such as Amex Offers, Chase Offers and the Wells Fargo Earn More Mall. When you pay with the affiliated card, you’ll get money back,” Rossman said.

Check out your options for buyer protections. Take the time to find which credit cards offer the best extended warranties, purchase protections, price protections, and guaranteed return benefits.

Added incentives

If you have a good credit score, some credit card issuers are offering incentives to try and bring you into their fold. Rossman makes note of several signup bonuses available to consumers who meet the card issuer’s criteria. Two examples he gave were the Capital One Venture Rewards credit card and the Chase Sapphire Preferred offer signup bonuses, which were potentially worth $1,000. 

The only concern ConsumerAffairs sees is that these cards have a high spending threshold. For example, new Capital One Venture card holders can earn up to 100,000 bonus miles, but they have to spend $20,000 in purchases within the first 12 months of opening their account to get those bonus miles. Nonetheless, if you’re spending the money anyway, Rossman says it makes perfect sense to take advantage of these rewards.

The 2020 holiday season will probably be the weirdest one most of us have ever had, thanks to COVID-19. For one thing, holiday in-store traffic is predicte...

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Package delivery services release holiday shipping deadlines

The U.S. Postal Service (USPS) has posted its recommended shipping deadlines to get holiday packages delivered by Christmas Day.

The deadlines may be more important this year since delivery schedules have been challenged since March, when the coronavirus (COVID-19) kept people out of stores and launched a wave of online purchases.

While the system has stabilized in the last few months due to an increase in resources, deliveries are sometimes slower than usual. With an expected sharp increase in holiday shopping this year, consumers may want to plan accordingly.

This year’s USPS shipping deadlines look like this:

  • Nov. 6   — APO/FPO/DPO (all ZIP Codes) USPS Retail Ground service

  • Dec. 9   — APO/FPO/DPO (ZIP Code 093 only) Priority Mail and First-Class Mail

  • Dec. 11 — APO/FPO/DPO (all other ZIP Codes) Priority Mail and First-Class Mail services

  • Dec. 15 — USPS Retail Ground service

  • Dec. 18 — APO/FPO/DPO (except ZIP Code 093) USPS Priority Mail Express service

  • Dec. 18 — First-Class Mail service (including greeting cards)

  • Dec. 18 — First-class packages (up to 15.99 ounces)

  • Dec. 19 — Priority Mail service

  • Dec. 23 — Priority Mail Express* service

No guarantee

As always, USPS stresses that these dates are not a guarantee for delivery unless otherwise noted. In fact, actual dates may vary depending on origin, destination, Post Office acceptance date and time, and other conditions.

USPS says Dec. 14 will probably be its busiest day for online shipping, with more than 13 million consumers predicted to visit its website for help. A half-million people are expected to use Click-N-Ship, which allows you to pay for postage and print shipping labels.

To save time and money, USPS suggests using Priority Mail Flat Rate boxes, which are free and available at local Post Offices or online at usps.com/freeboxes. Shippers may also schedule a free package pickup by mail carriers on their regular delivery route, or a pickup can be scheduled at usps.com/pickup.

There are some exceptions. Mail and packages that weigh more than 10 ounces and/or are more than a half-inch thick using stamps as postage cannot be dropped into a collection box or left for a carrier to pick up. Instead, shippers must take them to a window clerk at a post office.

Other delivery services have also posted their shipping deadlines. Below are the important dates to keep in mind for both FedEx and the United Parcel Service (UPS). 

FedEx

  • Fedex Smart Post – December 9

  • Fedex Ground Delivery – December 15

  • Fedex Home Delivery – December 15

  • Fedex Express Saver – December 21

  • Fedex 2Day Services – December 22

  • Fedex Overnight Services – December 23

United Parcel Service (UPS)

  • UPS Ground – December 11

  • UPS 3 Day Select – December 21

  • UPS 2nd Day Air Service – December 22

  • UPS Next Day Air Service – December 23

The U.S. Postal Service (USPS) has posted its recommended shipping deadlines to get holiday packages delivered by Christmas Day.The deadlines may be mo...

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Bed Bath & Beyond launches same-day delivery option ahead of holidays

As retailers gear up to find the consumer’s sweet spot during our first pandemic holiday season, Bed Bath & Beyond and buybuy Baby are putting their chips on same-day delivery.

The group thinks its Buy-Online-Pickup-In-Store (BOPIS) and contactless Curbside Pickup will be successful. The company ran down the key points customers should know aboutL:

Price: The Same Day Delivery service isn’t free. Customers will pay a flat rate fee of $4.99 for orders over $39. Existing Shipt customers will still receive free delivery on all orders over $35 when shopping directly through Shipt platforms.

Availability: All zip codes across the U.S. are not included, but customers in eligible zip codes can shop online for products that are available for same-day delivery by selecting the same-day delivery option at checkout on each retailer’s website.

Shipping: The company’s plan is that once an order is placed, a personal shopper from Shipt will pick up the item at a local store and deliver it to the customer's home. Delivery cut-off times will vary based on location and zip code. Bed Bath & Beyond is also jumping into a partnership with Instacart and Shipt for same-day delivery service through those two shippers’ websites and mobile apps. Between Instacart and Shipt, the company says it will be able to each reach over 80 percent of American households. 

Discounts: Beyond+ members will be able to use their membership discount and customers will be able to apply any valid coupons they may have.

Shopping from home

Company officials say these efforts will help consumers shop from the comfort of their own homes while remaining safe during the pandemic.

"At a time when our homes have become the center of our lives, our omni-always shopping experience is designed to make it as easy as possible to feel at home,” Chief Digital Officer Rafeh Masood said.

“The addition of Same Day Delivery provides another simple and cost-effective way to shop with certainty from the comfort of your own home this holiday season. So, whether you need a last-minute gift, are missing that all-purpose pan for Thanksgiving dinner, or need diapers or other home essentials right away, we will be there to help make this holiday season special."

As retailers gear up to find the consumer’s sweet spot during our first pandemic holiday season, Bed Bath & Beyond and buybuy Baby are putting their chips...

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Target announces Oct. 13-14 as dates for Target Deal Days

Target has announced Oct. 13 and 14 will be the dates for its Target Deal Days, a pre-holiday sale on thousands of items that can be purchased online. If those dates sound a little familiar, they should. On Monday Amazon officially disclosed those dates for its annual Prime Day sales event, delayed from its normal time in July.

No one should be that surprised that the two retailers chose the same days for their online sales events since the same thing happened last year. Target’s Deal Days debuted in July 2019, coinciding with Prime Day.

For consumers, the overlap is convenient since shoppers can toggle back and forth between the two platforms comparing prices, availability, and delivery options. Amazon moved Prime Day back this year after a surge in business caused by the pandemic disrupted supply lines and delivery dates.

‘Holiday season unlike any other’

In announcing its sales event, Target said it would feature nearly 1 million more deals than last year and offer Black Friday pricing throughout November.

"This year, in a holiday season unlike any other, we know it's more important than ever for our guests to get great deals in a convenient and safe shopping environment," said Christina Hennington, executive vice president and chief merchandising officer, Target. “We're letting guests know they don't need to wait or face the crowds to get the best deals, all with no membership fees required."

Target is using the event to encourage shoppers to sign up for its Target Circle loyalty program, which it says provides access to the best deals. The company also says all the deals will be available both days of the event, giving customers more time to shop.

With availability and delivery schedules being a potential issue this year, Target is urging shoppers to use the retailer’s contactless drive up and order pickup service. It also says an increased number of items will be available using same-day delivery with Shipt. 

Target’s Price Match Guarantee is usually offered for a two-week period during the holiday shopping period. This year, the company says it will be in force from Nov. 1 through Dec. 24. Shoppers can request a price adjustment for any item advertised as a "Black Friday deal" if it is offered for a lower price at Target or Target.com. 

Target has announced Oct. 13 and 14 will be the dates for its Target Deal Days, a pre-holiday sale on thousands of items that can be purchased online. If t...

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Retailers and consumers are both getting a head start on holiday shopping

ConsumerAffairs can report that there was at least one Christmas tree display at a Lowe’s store in Richmond, Va. over the weekend, suggesting retailers are getting an early jump on the 2020 holiday shopping season before the Halloween displays have been put away.

Analysts at RetailMeNot.com confirm that retailers are wasting no time in trying to attract consumers in what may be the most uncertain holiday shopping season since the financial crisis. But the shopping site predicts that consumers may spend as they normally would, just in different ways.

Most of the people in the survey said they will probably do most of their shopping online this year, continuing a trend that began with the initial coronavirus (COVID-19) lockdown. An increased number of shoppers also said they will start shopping earlier than in years past in order to avoid delivery delays and retailers being out of stock.

An overwhelming number of respondents -- 88 percent -- said they will not shop for traditional door-buster deals on Thanksgiving Day.

Amazon’s decision to delay Prime Day until Oct. 13 and Target deciding to hold its sales event on the same days may be fortuitous for both the companies and for shoppers. The survey shows that 41 percent of consumers plan to start shopping in October, with some saying they hope to do nearly all of their shopping during that month.

Little pullback in spending

While many Americans have been thrown out of work by the pandemic, a surprising number of people in the survey -- 66 percent -- expect to spend the same amount of money, or more, on the holidays this year. In fact, some said it’s important this year to create a sense of normalcy and keep traditions alive.

To help stretch holiday budgets, RetailMeNot’s shopping and trends expert Sara Skirboll suggests taking advantage of sales and paying with a cash back rewards credit card, a way to save money while you’re spending it. 

If you’re shopping online, she also likes the option of ordering for in-store or curbside pickup instead of having items shipped directly to your home. 

"With more people shifting to shopping online, an important option to keep in mind is buying online and picking up in-store or curbside,” she said. “With curbside being a safe way for shoppers to handle their holiday shopping this year and staying out of stores, it also helps ensure timely delivery of gifts."

As with any major purchase, it also pays to check out reviews on sites like ConsumerAffairs, to find out what other consumers have experienced.

ConsumerAffairs can report that there was at least one Christmas tree display at a Lowe’s store in Richmond, Va. over the weekend, suggesting retailers are...

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Analysts predict a big shift to online shopping this holiday season

Consumers have done a little more of their Christmas shopping online in recent years, but a new survey shows a likely surge in online shopping this year.

For example, last season consumers made about 51 percent of their holiday purchases online. This year, CreditCards.com estimates that 71 percent will shop mostly online, both for convenience and to avoid potential exposure to the coronavirus (COVID-19).

“Holiday shopping is going to look very different this year,” said CreditCards.com industry analyst Ted Rossman. “COVID-19 is accelerating the existing trends toward e-commerce and digital payments.”

Millennials appear to be the shoppers most likely to avoid stores this holiday season. In fact, 74 percent of millennials plan to shop online -- compared with 70 percent of Gen Zers, 70 percent percent of Gen Xers, and 70 percent of baby boomers. 

The oldest group, the Silent Generation, appears to be the group most likely to visit brick and mortar stores to do their shopping, even though they generally face the highest risk from the virus.

Deloitte also predicts a sharp rise in online spending

A separate report suggests that consumers will spend a little more this holiday season, despite the pandemic. Deloitte’s annual holiday forecast also predicts a significant increase in online shopping, with e-commerce sales rising as much as 35 percent.

In breaking down projected spending, Deloitte predicts that overall spending will rise by less than 2 percent, with consumers who haven’t been economically impacted by the coronavirus making up for reduced spending by those who have.

"The lower projected holiday growth this season is not surprising given the state of the economy,” said Daniel Bachman, Deloitte's U.S. economic forecaster. "E-commerce is likely to be a big winner because consumers have shown a clear movement towards buying online rather than at brick and mortar stores."

Debit cards over credit cards

The CreditCards.com survey also found a shift in the way consumers plan to pay for their holiday purchases, with an increase in a preference for debit cards and less reliance on credit cards.

While avoiding holiday debt is always a sound move, credit cards offer more consumer protections, along with other benefits like warranty and purchase protection.

Luis Rosa, certified financial planner and founder of Build a Better Financial Future, suggests using your credit card as though it were a debit card by paying off each purchase as you go, making a payment as soon as the purchase posts on your account.

“This way you don’t let the credit card balance rise and sneak up on you,” he said.

Consumers have done a little more of their Christmas shopping online in recent years, but a new survey shows a likely surge in online shopping this year....

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Target to close on Thanksgiving due to coronavirus pandemic

Following Walmart’s lead, Target has announced that it will be closing on Thanksgiving. The retailer said in a blog post on Monday that it made the decision in the interest of making the holiday shopping experience “simple, safe and stress-free.”

“The investments we’ve made in our business and our incredible team have enabled us to move with flexibility and speed to meet guests’ changing needs during this global pandemic,” Target CEO Brian Cornell said in a statement. 

“This year more than ever, a joyful holiday will be inseparable from a safe one, and we’re continuing to adjust our plans to deliver ease, value and the joy of the season in a way that only Target can.”

‘Stretching out the savings’

Target also said it will make more than 20,000 additional products available for pickup and delivery, including fresh and frozen groceries.

While stores will be closed on Thanksgiving, Target said shoppers will have plenty of opportunities to score great deals on merchandise. The retailer said it's "stretching out the savings" starting in October for safety reasons and to give shoppers greater flexibility.

"Historically, deal hunting and holiday shopping can mean crowded events, and this isn’t a year for crowds," Target said in its release. "That’s why our biggest holiday deals will be available earlier than ever, so you can shop safely and conveniently without worrying about missing out on deals that usually come later in the season."

Walmart also closing on Thanksgiving

Last week, Walmart announced that it will be closing all of its Walmart and Sam’s Club locations this Thanksgiving to give associates some well-deserved time off. 

“We know this has been a trying year, and our associates have stepped up. We hope they will enjoy a special Thanksgiving Day at home with their loved ones,” said John Furner, President and CEO of Walmart U.S. “We are certainly thankful to our people for all of their efforts.”

The decision marked a major departure from the retailer’s previous holiday season schedule. Walmart has not been closed on Thanksgiving Day since the late 1980s. 

Dick's Sporting Goods has also announced that its stores and distribution centers will be closed on Thanksgiving due to the coronavirus pandemic. 

Following Walmart’s lead, Target has announced that it will be closing on Thanksgiving. The retailer said in a blog post on Monday that it made the decisio...

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Consumers to spend more than $26 billion on Mother’s Day gifts

Mother’s Day celebrations may look a little different this year due to social distancing guidelines and other COVID-19 restrictions, but most consumers plan on celebrating the holiday nonetheless. 

More than 8 in 10 consumers will be celebrating Mother’s Day this year, according to the National Retail Federation (NRF). Two-thirds of those polled by the NRF said they plan to celebrate the occasion virtually.

“Whether they are able to gather in person or will connect through phone calls or video chats, consumers want to use Mother’s Day to show their moms, grandmothers and the other maternal figures in their lives that they care,” the NRF said in a statement. 

Spending a little more 

This year, consumers will spend about $8 more on Mother’s Day gifts. The average spending total on gifts for mom will be $205. Total expected spending on moms is expected to be $26.7 billion. 

Categories like electronics, housewares, gardening tools, and books are more popular this year than they have been in over a decade, according to the NRF’s survey of 8,294 adults. 

While many consumers plan to celebrate virtually, such as via video chat, the NRF found that 46 percent of people still want to celebrate the day in traditional ways, such as with brunch or a special outing. 

The survey, which was conducted in early April, found that more than three-quarters of consumers spending less on Mother’s Day this year cited limitations stemming from COVID-19.

“Families are in an unusual position this year. Some consumers are looking to make up for the fact they can’t take mom out by sending her something a little extra special this year,” Phil Rist, executive vice president of strategy for Prosper Insights, told the NRF.

Getting creative

Google said searches for “Mother’s Day gifts during quarantine” recently saw a 600 percent increase across the U.S., the Associated Press reported

Some ways consumers plan on celebrating in the midst of the pandemic include socially distanced brunches, creating a “thank you” video for mom, and making the most of isolation by organizing a special indoor event. 

Mother’s Day celebrations may look a little different this year due to social distancing guidelines and other COVID-19 restrictions, but most consumers pla...

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Consumers predicted to spend record amounts this Valentine’s Day

Valentine’s Day is fast approaching, and experts are predicting that consumers will be spending more than they ever have before this year. 

In its annual lead-up to the holiday, the National Retail Federation (NRF) worked with Prosper Insights & Analytics to survey over 7,000 adults. The results suggest that consumers will be spending $27.4 billion on Valentine's Day this year -- coming out to an average of $196.31 per person. That tops last year’s record of $20.7 billion. NRF president and CEO Matthew Shay says that a strong economy is the driving force behind those numbers.

“Valentine’s Day is a sentimental tradition, but gift-giving can be driven by the economy. Consumers spent freely during the 2019 winter holidays and they appear ready to do the same in the new year,” Shay said. 

“The same strong employment numbers and higher wages that boosted holiday sales should make it easier to spend a little extra to say ‘I love you’ this year and to spread the gift-giving beyond just your significant other.”

Spending on loved ones

While experts say that consumers will be splurging to buy friends, co-workers, and pets something special for the holiday, the survey shows that just over half of all spending (52 percent) will be targeted toward spouses and significant others. The average amount spent is predicted to come in at $101.21 this year. 

In addition to those loved ones, consumers are projected to spend an average of $30.19 on family members, $14.69 on friends, $14.45 on children’s classmates and teachers, $12.96 on co-workers, $12.21 on pets, and $10.61 on others not fitting within those categories.

“We’ve always heard of puppy love, but pets are definitely seeing a larger share of Valentine’s Day spending,” said Phil Rist, executive vice president of strategy at Prosper Insights. “Husbands and wives don’t need to be worried if their spouses are buying a Valentine’s Day gift for someone else – most likely it’s greeting cards for their children’s class at school, flowers for a family member or maybe a treat for the family dog.”

Overall, consumers are projected to spend $5.8 billion on jewelry for the holiday, $4.3 billion on an evening out, $2.9 billion on clothing, $2.4 billion candy, $2.3 billion on flowers, $2 billion on gift cards, $1.3 billion on greeting cards. 

Still looking for the right gift for your loved one? ConsumerAffairs has published 20 of the best Valentine’s gift ideas for consumers of all different tastes. You can check it out by visiting our site here.

Valentine’s Day is fast approaching, and experts are predicting that consumers will be spending more than they ever have before this year. In its annua...

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UPS predicts record-setting number of package returns following the holidays

The United Parcel Service (UPS) says that consumers will return more packages this year than they did last year in the wake of the holiday season. If that prediction comes true, it would be the seventh straight year of record-breaking returns.

The company says the largest spike in returns will happen on January 2, which it has dubbed as “National Returns Day.” It predicts that 1.9 million packages will be returned within its network that day, which would mark a 26 percent increase from last year.

“This process is a change from years past, when consumers would rush to physical retailers the day after Christmas and stand in long lines to make returns,” UPS said in a press release. “Now, consumers make purchases with returns in mind.”

“For retailers, a seamless returns process is essential to keeping and growing business,” added UPS chief marketing officer Keven Warren.

Strong holiday sales

UPS’ package return prediction has been lent some weight due to the large number of online sales that occurred over the 2019 holiday shopping season. A report by Mastercard showed that e-commerce holiday sales rose by nearly 15 percent over 2018, and overall retail spending increased by over 3 percent after excluding auto purchases. 

The strong sales numbers are even more impressive because the holiday shopping season was shorter this year. Because Thanksgiving fell on November 28, retailers had six fewer holiday shopping days to work with. However, that shortened time period may have helped push some consumers’ shopping online.

“E-commerce sales hit a record high this year with more people doing their holiday shopping online,” said Steve Sadove, a Mastercard senior adviser. “Due to later than usual Thanksgiving holiday, we saw retailers offering omnichannel sales earlier in the season meeting consumers’ demand for the best deals across all channels and devices.” 

The United Parcel Service (UPS) says that consumers will return more packages this year than they did last year in the wake of the holiday season. If that...

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U.S. holiday shopping season finishes strong due to more online sales

Despite a later start than usual due to Thanksgiving falling on November 28, the holiday shopping season finished a strong note. 

A report published on Christmas day by Mastercard showed that U.S. online sales finished at record-high levels, growing by 18.8 percent over last year. Overall, online sales made up just under 15 percent of all sales over the holiday shopping season from Thanksgiving to Christmas, and overall retail sales finished 3.4 percent higher (excluding auto sales) than they did last year.

“E-commerce sales hit a record high this year with more people doing their holiday shopping online,” said Mastercard senior adviser Steve Sadove in a statement. “Due to later than usual Thanksgiving holiday, we saw retailers offering omnichannel sales earlier in the season, meeting consumers’ demand for the best deals across all channels and devices.”

Dealing with holiday debt

According to the Mastercard SpendingPulse report, consumers spent more money online for specialty apparel, jewelry, and electronics this year. Respectively, the categories grew by 17.0 percent, 8.8 percent, and 10.7 percent over the 2018 holiday shopping season.

While there were plenty of gifts under the tree this year for consumers across the U.S., many people may be realizing that all those purchases they made with a credit card will have to be paid off as we move into 2020. One strategy consumers can employ to pay off that debt is using a balance transfer credit card to keep interest payments to a minimum. 

For more information about these cards, check out ConsumerAffairs guides to these financial products here.

Despite a later start than usual due to Thanksgiving falling on November 28, the holiday shopping season finished a strong note. A report published on...

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Time is running short for getting holiday gifts in the mail

Attention last-minute holiday shoppers -- if you plan to mail holiday gifts out of town, this is the week you need to get busy.

Christmas arrives in the middle of next week, and the U.S. Postal Service (USPS) is offering a gentle reminder that time is running out. It said it expects to deliver 2.5 billion cards and package this week alone.

The agency has extended Sunday operations in various cities where package volume has been highest. It already delivers packages on Sundays in most major cities and expects to deliver more than 8 million packages each Sunday in December. 

Here are the USPS deadlines you need to keep in mind this week:

  • Dec. 18 – APO/FPO/DPO (except ZIP Code 093) USPS Priority Mail Express

  • Dec. 20 – First-Class Mail (including greeting cards)

  • Dec. 20 – First-Class Packages (up to 15.99 ounces)

  • Dec. 20 – Hawaii to mainland Priority Mail and First-Class Mail

  • Dec. 20 – Alaska to mainland Priority Mail and First-Class Mail

  • Dec. 21 – Priority Mail

  • Dec. 22 – Alaska to mainland Priority Mail Express

  • Dec. 22 – Hawaii to mainland Priority Mail Express

  • Dec. 23 – Priority Mail Express

Keep in mind these deadlines don’t constitute a guarantee but are estimates for delivery before December 25.

New rules

There are a couple of new wrinkles at USPS this holiday season. Mail and packages weighing more than 10 ounces and more than a half-inch thick can’t be dropped in pickup boxes if their postage consists of stamps. You’ll need to take them to a window clerk at a post office. Customers using Click-N-Ship are not affected.

If you think you’ll be returning items using USPS after the holidays, you may want to sign up for Informed Delivery to help you keep track of your shipments. The video below, provided by USPS, explains how to do it.

Relying on retailers

Retailers may also offer an easy way to get last-minute gifts delivered before Christmas. Target says orders placed on Target.com by noon CT on Friday, Dec. 20 qualify for free delivery by Tuesday, December 24.

Amazon Prime members can get free delivery on millions of items if purchased by Sunday, December 22. Consumers in areas where one-day and same-day delivery are available can put off shopping to December 23 or December 24.

Attention last-minute holiday shoppers -- if you plan to mail holiday gifts out of town, this is the week you need to get busy.Christmas arrives in the...

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Millions of consumers are still paying off last year’s holiday debt

Consumers appear to be spending heavily this holiday season, which is good for the economy. But if they’re putting too much of that spending on credit cards, that can be a problem.

YouGov, an international polling and market research company, reports that 9 percent of consumers are still paying off last Christmas’ debt. Among millennials, the percentage is 14 percent.

Bruce McClary, a vice president at the National Foundation for Credit Counseling (NFCC), says it’s much easier to get into debt than to get out of it, especially at this time of year.

“It’s tough to climb out from under it, especially if you got into debt without a plan,” McClary told ConsumerAffairs.

Planning is actually a key step in maintaining a stable financial life. Before spending money, consumers should keep track of how much they’ve already put on a credit card and have a plan for paying it back.

Many consumers, however, may just be waking up to the fact that they’ve already exceeded their holiday spending limit. Earlier this month, a LendingTree survey found that 61 percent of consumers dread the holidays because of the financial pressures they bring.

Don’t put it off

McClary urges consumers to act quickly if they feel the debt burden piling up so they can begin paying it off. Again, one of the most important first steps is planning.

“It requires sitting down and looking at both your spending and income and figuring out where you can free up extra money to go toward credit card balances because making the minimum payments clearly doesn’t cut it,” McClary said. “We’ve seen that from the number of people still carrying debt from last holiday season.”

Credit counselors often suggest two options for speeding up debt payments. The “snowball” method prioritizes paying off the lowest credit card balance first. Once that card is paid off, the money that would otherwise go to that payment can then be applied to the next-lowest balance until it is paid off, and so on.

The “avalanche” method is similar, but instead of prioritizing the account with the lowest balance, you focus on paying off the card with the highest interest rate. McClary said using a balance transfer credit card -- transferring a high-interest balance to a card providing 12 or more months of 0 percent interest -- can be a useful tool for power-paying a balance.

“But keep in mind these reduced rates or 0 percent offers are time-limited, so you’ll need to plan to pay off the balances before the introductory period expires,” McClary said.

Boosting your credit score

ConsumerAffairs has collected information about some of the best balance transfer cards here.

But you’ll notice that most are for consumers with good to excellent credit scores. If your credit score needs some work in order to qualify, McClary says the new year is a good time to take steps to improve how you look to lenders. 

“First, pull a copy of your credit report at all three agencies,” he said. “Go to annualcreditreport.com and download the free copies you are entitled to once a year. Then you can see for yourself exactly how your creditors are reporting your payment activity.”

McClary says you should also look closely at the credit reports for accuracy. Incorrect negative information will pull down your credit score. If you find it, you can contest it with the credit bureau.

Finally, it’s important that you pay all of your bills on time every month. Timely debt payment makes up about a third of your credit score.

NFCC represents non-profit credit counselors across the U.S. They charge a small fee but deliver unbiased advice and can help consumers develop and plan for getting out of debt and staying that way.

Consumers appear to be spending heavily this holiday season, which is good for the economy. But if they’re putting too much of that spending on credit card...

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Consumers say they’d rather damage their credit score than leave their children empty-handed this holiday season

Thanks to the U.S.-China trade war, consumer confidence in America has been on a slippery slope for the last few months.

A logical thinker would presume that downturn would impact the holiday buying season. However, come the holidays, logical thinking goes out the door in favor of making sure that friends and family have what they want under the tree.

In fact, shoppers with kiddos are so concerned about not disappointing their children that 61 percent of them would submissively damage their credit score just to make other people happy, according to a new survey by Self and OnePoll.

Season’s reasons

Whether you call it guilt, indulgence, or kindness, all bets are off during the holidays. In addition to dropping an average of $675 on gifts and putting credit scores at risk, consumers are also willing to go to other lengths according to the study:

  • Almost half of the parents surveyed (46 percent) said they’ve gone without gifts for themselves or their partner to be able to get their children what they want. 

  • Fifty-nine percent or respondents owned up to overspending on their kids

  • Parents place some of the blame for overspending squarely on playground pompousness. Seventy-one percent of the study group said they anguish about their children going back to school after the holiday break and having to face the “what’d you get” tsunami.

“Around the holidays there’s a lot of pressure to please everyone – your friends, partner, family, kids, whoever – and be extra generous," James Garvey, CEO of Self told ConsumerAffairs. "Unfortunately, people often equate generosity with spending a lot of money. That can leave you in a tight financial spot for months to come if you don’t prepare for it ahead of time.”

Adding to the load

WalletHub analyst Jill Gonzalez tells ConsumerAffairs that the study results are in line with previous findings about holiday debt. She points out that 35 million Americans are still carrying debt they incurred from last holiday season.

“The fact that so many people were unable to pay their debt throughout the year, and that so much of the population is willing to go into more debt this Christmas, is alarming. Carrying such a large balance for consecutive years has the potential to damage credit scores in the long term," Gonzalez said.

Ok, boomer

Baby boomers might be quick to pin the go-in-debt trend on the millennials, but they’re actually the generation that needs to look at themselves in the mirror because credit card debt is a bigger issue for them.

“As baby boomers reach retirement, often having more debt can be a financial challenge, while millennials have their entire earnings trajectory,” Sarah Sattelmeyer, the manager of Pew Charitable Trusts’ student borrower success project, told MorningConsult.

Beat it before it beats you

Garvey says there are several things consumers can do to cut down on the amount of debt they might incur during the holidays. One of his suggestions is to draw names from a hat and have each person give just one gift, rather than buying separate presents for everyone. 

“Or offer to host and provide food as your gift, but not extra presents,” he said. “A little creativity might be just as well appreciated and keep you from adding to your debt.”

“The best way to avoid overspending on the holidays is to start saving in advance,” Garvey added. “But if you’ve passed that point for this year, consider other ways to be generous.”

Thanks to the U.S.-China trade war, consumer confidence in America has been on a slippery slope for the last few months.A logical thinker would presume...

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Cyber Monday sales estimated to be a record $9.2 billion

Shoppers flocked to the internet Monday to snap up Cyber Monday deals, spending an estimated $9.2 billion, a new record.

Adobe Analytics, which tracks both in-store and online spending, reports sales increased more than 16 percent over 2018 as shoppers bought toys, TVs, and video games.

Despite those impressive numbers, sales fell slightly short of what retailers were hoping for; but they didn’t miss by much. To get close to the record, Adobe said retailers had to offer consumers better deals than in the past.

“Retailers unlocked sales earlier to combat a shorter shopping season while continuing to drive up promotion of the big branded days including Black Friday and Cyber Monday,” said John Copeland, head of Marketing and Consumer Insights at Adobe. “Consumers capitalized on deals and ramped up spending, especially on smartphones, where activity increased on days when shoppers were snowed or rained in.”

More consumers order with their phone

In fact, the number of purchases made on smartphones continued to rise this year, though most orders were still placed from desktop computers. The Adobe report shows that 36 percent of Cyber Monday purchases were made on smartphones, compared to 59 percent on PCs.

The top items closely mirrored the other designated holiday shopping days. Best-sellers include NERF products, Nintendo Switch consoles, Frozen 2 toys, LOL Surprise Dollars, Samsung TVs, the Jedi Fallen Order video game, and Fire TVs. Among kitchen appliances, air fryers topped the list.

Amazonreports that Cyber Monday was the single-biggest shopping day in the company’s history, shattering last year’s record.

Consumers didn’t wait for Cyber Monday to start buying online. A report from ShopperTrak shows Black Friday sales at brick-and-mortar outlets fell more than 6 percent as more sales moved online. Nasty weather in the Northeast contributed to that trend.

But that didn’t hurt overall sales, as consumers simply did more shopping online on Thanksgiving, Black Friday, and Small Business Saturday. Consumers spent a record $7.4 billion on Black Friday alone.

Consumers’ decreasing tolerance for standing in lines was further reflected in the 43 percent increase in buy-online-pickup-in-store (BOPIS) orders. Adobe said the increase in these sales suggested that many retailers are “successfully bridging online and offline retail operations.”

Shoppers flocked to the internet Monday to snap up Cyber Monday deals, spending an estimated $9.2 billion, a new record.Adobe Analytics, which tracks b...

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Amazon is getting an early start on Cyber Monday

Amazon isn’t even waiting for Black Friday to arrive before offering a peek at its Cyber Monday shopping deals.

The online retail giant plans to mark down prices on a wide range of electronics products, including the Echo Dot for $22 and the Fire TV Stick with Alexa Voice Remote for $19.99.

It’s knocking $100 off the PS4 PRO and taking up to 45 percent off on HAUS LABORATORIES by Lady Gaga Limited Time kits. Readers can also get up to 80 percent off on best-selling ebooks on Kindle.

One giant shopping spree

The name “Cyber Monday” harkens back to that quaint time about 20 years ago when most consumers had dial-up internet access at home but worked in offices equipped with broadband. It became a tradition to go back to work after the Black Friday weekend when the boss wasn’t looking and buy stuff online.

With a growing percentage of holiday purchases moving to online channels and starting on Thanksgiving Day itself -- or even the day before -- the holiday period and the following Monday have all become one giant shopping spree.

Still, Amazon and its fellow retailers are honoring the tradition by offering Cyber Monday deals. Besides electronic devices, Amazon Brands are being marked down as well. Shoppers will find up to 50 percent discounts on Amazon Essentials, Simple Joys by Carter’s, and Spotted Zebra.

There will also be discounts on bedding & bath products; furniture from Rivet and Stone & Beam; luggage & travel from AmazonBasics; and kitchen electrics & housewares from AmazonBasics and Stone & Beam.

Deals on apparel include:

  • Up to 40 percent off on jeans from AG, Hudson, and more;

  • Up to 35 percent off on Lacoste clothing, shoes, accessories, and home;

  • Up to 40 percent off on Champion, Puma and more;

  • Up to 40 percent off on New Balance shoes and apparel;

  • Up to 35 percent off on Reebok footwear and apparel;

  • Up to 45 percent off on Luggage sets from Columbia, Tommy Bahama, and Delsey;

  • Up to 40 percent off on Accessories from Tommy Hilfiger, Levi’s and more; and

  • Up to 56 off on select Ross-Simons jewelry.

Getting an early start

The National Retail Federation (NRF) reports that half of holiday shoppers had already started making purchases by the end of last week, further proof that specific shopping days are all merging with one another.

“Thanksgiving is still a hallmark of the season, and there’s billions of dollars in shopping still to come,” said NRF CEO Matthew Shay. “But many consumers have already been shopping for weeks, and retailers are increasingly adapting to that.”

Amazon isn’t even waiting for Black Friday to arrive before offering a peek at its Cyber Monday shopping deals.The online retail giant plans to mark do...

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What stresses you most during the holidays?

The holidays can be a stressful time for many reasons, but one overriding concern may be the money that’s involved. Gift-giving can put a strain on any budget if it’s not properly managed.

A new survey by Union Bank focuses on how consumers -- especially young people -- view their spending around the holidays. Previous surveys have shown mixed results when it comes to the projected total spending this holiday season, but it’s likely that some things will remain constant -- we’ll probably end up spending more than we planned.

A surprising 44 percent of millennials say they will use the amount of money they are spending on the holidays as an excuse not to travel home for the holidays. They plan to tell Mom and Dad they just don’t have money for airfare after purchasing and shipping all the gifts.

More than half of millennials say they feel pressure when it comes to making out a gift list and buying gifts for people they aren’t that crazy about. They’re not alone in that regard, with 40 percent of consumers generally feeling that way.

Gifts for Mom and me

Twenty percent of GenZers, the generation right behind millennials, are allocating the biggest portions of their gift budgets to Mom -- and themselves, spending up to $500 on the two gifts.

Holiday spending issues can also add stress to relationships. Half the consumers interviewed admit to not being on the same page with their significant other when considering gifts for one another.

"While many of us enjoy spending time with family and friends during the holiday season, it can also be a stressful time of year for many," said Pierre Habis, head of consumer banking at Union Bank. "In fact, we find that people feel pressure to overspend and may make poor financial decisions at this time of year, the repercussions of which can linger for months into the New Year.”

Habis says couples, especially, should use the holidays as an opportunity to talk about money and learn to adopt better financial habits.

Six months to pay for the holidays

The survey shows that two-thirds of consumers will set out with a holiday spending budget that they’ll overshoot. Researchers say that these consumers will take six months to financially recover so they can pay off the resulting credit card debt. Thirty percent admit to overspending just to impress family and friends.

Even though a lot of holiday purchases have already been made, it’s still not too late to control spending through the end of the year.

Cambridge Credit Counseling, a non-profit credit counselor, advises its clients not to use credit cards for holiday spending since it easy to run up huge bills. If using cash is not always practical, consider purchasing a gift card from one of the credit card companies preloaded with a set amount of cash. Once the balance reaches $0, your shopping is done.

The holidays can be a stressful time for many reasons, but one overriding concern may be the money that’s involved. Gift-giving can put a strain on any bud...

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U.S. consumers will drop more than $150 billion on holiday travel, study finds

If you’re anything like your fellow Americans, you’re likely to spend some money on holiday-related travel.

In a recent online survey of more than 2,000 U.S. adults, NerdWallet found that nearly half of respondents (45 percent) say they’re willing to personally spend as much as $1,383 to do their holiday travel. In the company’s estimation, that comes out to a whopping $159 billion dropped on holiday travel from sea to shining sea.

"Uncertainty about the economy isn’t stopping Americans from spending significantly on holiday travel this season: Travelers say they will spend almost $1,400 on flights and hotels," said NerdWallet personal finance expert Kimberly Palmer.

Survey highlights

In NerdWallet’s poll, they asked American consumers about what they’re planning to spend on holiday travel, how they’re going to finance it, and what steps they are taking to get a better price on things like flights and accommodations. Here are the highlights:

Billions in credit card spending 

Spending $159 billion on holiday travel is good news for everyone — grandma, airlines, hoteliers — but it’s especially good for credit card companies, which are ready to carry the average $1,105 travelers say they’ll charge to make their holiday travel plans happen.

Using credit cards to finance travel works for both consumers and lenders alike: consumers get to build up some points and miles that they can use down the line, but it’s the lenders who can jump on the gravy train and amass billions in overall spending. If holiday travelers do nothing more than pay the minimum on that $1,105, the lenders can wind up with an extra $386 in interest per consumer by the time the charges are finally paid off.

Travelers are being proactive about saving on their trips

Ninety-one percent of all Americans who plan to spend money on flights and/or hotels for their holiday travel aren’t spending it willy-nilly. Rather, consumers are doing more planning to see where they can shave some of that travel-related debt. 

“Many are opting for price over convenience when choosing flights (39 percent), or over amenities when choosing a hotel/motel (38 percent),” said NerdWallet’s Erin El Issa. “Others are using credit card points/miles (32 percent) and staying with family/friends instead of booking a hotel/motel (29 percent).”

The more the merrier

The study found that if someone is going to book a flight or room over the holidays, they’re inclined to make the most of it by traveling with someone else — a spouse, significant others, kids, pets, et al. 

As a matter of fact, 72 percent of the respondents say they’ll be booking 3.4 round-trip tickets and 5.1 nights of hotel stays, on average. Again, this is a boon to both the travel industry and credit card companies, as those flights and hotel rooms will cost consumers somewhere between $1,633 and $1,916, depending on their travel dates.

Money-saving holiday travel tips

Going further than just publishing numbers, NerdWallet’s team took a step back to view how consumers might use the findings to their advantage.

Prioritize 

“It’s not always financially realistic to travel to see family and buy them extravagant gifts, so it’s important to prioritize what’s most important to you. If you love showering your family and friends with presents, it might make sense to ship the gifts and visit during a cheaper time of the year,” Issa says. 

“Or maybe you can limit gift-giving to just the children in the family or not do gifts at all, and prioritize paying for travel so you can spend time with your loved ones. Figure out how much you feel comfortable spending on the holidays and decide how you want to spend it.”

Reevaluate rewards

Close to a third of consumers who are planning to travel over the holidays say they’re going to try to use points/miles to cover the costs. But, is holiday travel the best use of those rewards? 

“In terms of value per point, you won’t get the most bang for your buck with peak-season domestic travel. If you have an overseas trip planned for next year, that may be the better place to apply your points and miles, while you use cash savings to pay for holiday travel,” deduces Sara Rathner, NerdWallet’s travel guru. 

“But if your one big trip of the year is flying your family across the country for Christmas, then use those points. It’s always better to cash them in for something important to you than save them forever in hopes of planning the ‘perfect’ trip.”

Start saving earlier

As another study found, consumers are ready and willing to take on added debt for the sake of the holiday. And while it might be too late for 2019 travel plans, Rathner says that consumers should start saving earlier to avoid debt.

Instead of going into the red to pay for travel expenses so close to the actual travel dates, Rathner suggests that consumers plan to start saving earlier for their holiday travel expenses earlier in 2020 so they can enjoy visiting their families without fretting about how they’re going to pay off those charges once they get home.

If you’re anything like your fellow Americans, you’re likely to spend some money on holiday-related travel.In a recent online survey of more than 2,000...

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Millennials are more willing to take on added debt during the holidays, study finds

A new study shows that more than half of millennial credit card holders (52 percent) believe that the holiday season a sufficient reason to go into debt. 

The report from CreditCards.com also finds that older consumers -- both the Gen X’er and the baby boomer -- are less likely to think that piling up credit card debt during the holidays is acceptable, although those two groups still go into holiday debt, just not as far as millennials.

Consumers taking on holiday debt

As with other studies, a lack of financial literacy is at the core of many millennials’ thinking. 

“Many young people have not been properly educated on how to deal with debt -- or even basic money management techniques -- so the consequences of accumulating debt don’t resonate with them because they probably haven’t had to deal with its fallout in their lives yet,” deduces Matt Edstrom, CMO of GoodLife Home Loans. 

Drilling down further into the report’s metrics, other cardholder groups willing to take on extra debt are:

  • Consumers who already have existing debt. “Credit cards typically have some of the highest interest rates of any type of debt, meaning that the longer you maintain a balance, the larger the debt you’ll accumulate,” says Judith Corprew, executive vice president at Patriot Bank, who also notes that this kind of thinking is also prevalent with the younger demographics.

  • Men. Scott Gillespie, owner of SG Financial Coaching, said the reason men are more willing to add to their debt load than women is probably driven by the emotional need to feel like they’re the “provider” in the family. “But to go deeper in debt is to do the opposite of providing,” Gillespie said, “It’s taking away from their livelihood by loaning away their future for the novelty of a holiday.”

  • Parents with children under age 18. If you’re someone who buys holiday gifts to please your children, you’re not alone -- 38 percent of the survey respondents said they took on the added debt to make their kids happy as well.

Consumers should think about the long term implications

You know that old axiom about planning -- those who fail to plan, plan to fail? One credit counselor says that failure bites consumers where it hurts more than any other aspect.

Mike Sullivan, director of education at Take Charge America, a nonprofit credit counseling service, says consumers who have a real plan to pay off their debt is an oddity, and that planning doesn’t come into play until the consumer realizes that paying the monthly minimum on their credit card debt is nearly impossible. 

“Regardless of how they pay off this debt, few consumers seem to realize that carrying credit card balances is likely to increase the cost of holiday spending by 10 percent if they are very vigilant and way more if they are careless,” Sullivan said.

A new study shows that more than half of millennial credit card holders (52 percent) believe that the holiday season a sufficient reason to go into debt....

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Target says it’s staffing up for the holidays

Target is preparing for the holiday shopping season by increasing its payroll by $50 million and bringing on additional personnel in stores and in fulfillment centers.

The retailer says the additional store employees will be deployed during peak shopping times, and it is doubling the number of its team members assigned to fulfillment. The extra help may be needed to provide services to Target Circle members, who now number 25 million.

"This season, we're making our biggest investment in holiday payroll to ensure our team members will be ready to assist our guests when they are shopping most,” said Target CEO Brian Cornell. “Coupled with the tremendous response we're seeing to Target Circle, our suite of same-day delivery services and compelling assortment, I'm confident Target will be America's favorite place to shop this holiday and beyond."

Target Circle, the company’s loyalty program, rolled out in early October after an initial test period. Target says members will get early access to some Black Friday deals, as well as first crack at deals for children through most of November.

In addition, Target Circle members can earn 1 percent back on every trip to Target, which can be redeemed on the next visit. The company says Target Circle members will also have a voice in directing the company’s charitable giving in their local communities.

Disney partnership and special offers

In preparation for the holidays, Target said it will offer a curated group of exclusive brands, partnerships with national brands like Disney and Levi's, and an assortment of gifting options. Exclusive brands include Hearth & Hand.

The Disney store-within-a-store will operate in 25 locations this holiday season; the “Disney digital experience” can be accessed at Target.com. The company also says it will offer an expanded toy selection that includes exclusives from Disney's Frozen 2 and Star Wars: The Rise of Skywalker.

Target also says it’s bringing back its “Gifts Under $15,” which it says has proven popular with shoppers with lots of people on their lists. That kicks off in earnest the second week of November, with a curated collection of gifts available for less than $15.

Target revealed its plans as rival Walmart announced an expansion of its holiday shopping period, with deals rolling out online Friday. 

Also this week, Amazon revealed an expansion of Counter, which allows consumers to pick up their Amazon purchases at participating locations. New locations include GNC, Health Mart, and Stage Stores.

Target is preparing for the holiday shopping season by increasing its payroll by $50 million and bringing on additional personnel in stores and in fulfillm...

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Best Buy to offer free next-day delivery over the holidays

Best Buy has announced that it will be offering its customers free next-day delivery over the holiday season. Nearly all orders will be eligible for the offer, with the exception of larger items like major appliances and TVs. 

“About 99 percent of Best Buy customers (so, almost everyone) now get Free Next-Day Delivery on thousands of items,” Best Buy said in a release. “From tablets to headphones to espresso machines, tons of the most popular holiday items are included. But, it excludes some bigger and heavier things like big-screen TVs and refrigerators (basically if it’s too big to fit down the chimney).” 

The retailer added that customers who ordered something that doesn’t qualify for free next-day delivery will still get free standard shipping all holiday season, with no membership or minimum purchase required.

Retailers competing with Amazon

A number of other retailers have made moves to compete with Amazon, which has been a dominating force in past holiday shopping seasons. After Amazon announced that it’s ramping up its free one-day delivery program for Prime members, Walmart announced that it will also offer customers next-day delivery. 

In its announcement, Walmart underscored the fact that its speedier shipping service will be available to all consumers and will not require a membership fee. Amazon, meanwhile, requires customers to pay $119 a year for free two-day shipping and other perks.

Target has also expanded its same-day delivery options, following Walmart and Amazon’s lead. The retailer announced back in June that 65,000 items on Target.com were available to be delivered the same day through its partnership with Shipt, which the company acquired in 2017.

Earlier this week, in what also appears to be a move to compete with Amazon, UPS announced that it’s launching a fulfillment service for online retailers. The company said its new eFulfillment initiative “combines proprietary e-commerce management technology with trusted, reliable UPS fulfillment and shipping to simplify multi-channel e-commerce sales.” 

“Our portal provides visibility to all your orders and inventory. You simply select how fast it needs to get to your customer -- we do the rest,” UPS said. 

Best Buy has announced that it will be offering its customers free next-day delivery over the holiday season. Nearly all orders will be eligible for the of...

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Hot holiday toys for 2019 and where to find them

Parents looking for the season’s most popular toys are getting a hand from RetailMeNot, an online coupon site that has compiled a list of projected must-have toys for the holidays and where to find them.

Sara Skirboll, a Shopping and Trends expert at RetailMeNot, says the retail landscape has gone through some changes that may come with challenges for shoppers.

"With Toys ‘R’ Us out of the picture this year, shoppers can look to three big retailers as they are toy hunting this year, Amazon, Target, and Walmart,” Skirboll said. “In fact, according to a recent survey by RetailMeNot, 28 percent of shoppers plan to shop at Amazon with 26 percent of shoppers planning to shop at all 3 locations." 

All three retailers have their own holiday toy guides that showcase the most popular items for children, with Target releasing its list of hot toys two weeks ago.

‘Shop early’

Skirboll says that holiday shoppers will need to begin early this year in order to get their hands on the biggest toys and products.

According to RetailMeNot’s list, Owleez is one of the three hottest toys this year. From Spin Master, Owleez is an interactive pet that you can rescue, take care of and teach to fly. The company says the best place to find it is Target, where it lists for $49.99. It’s available for pre-order now and is eligible for cashback on its purchase.

Also on this list is the Skyrocket Blume Doll, part of the collectible toy category. It comes in a flower pot and sprouts and grows when water is added. There are 22 different toys in the collection, and they’re available at Amazon for $9.88.

The list also includes Pomsies Lumies, toys that change colors, play games, and make music. RetailMeNot reports Pomsies proved to be one of the most popular toys in 2018 and predicts Lumies will only increase interest. You can find Pomsies Lumies at Amazon for $17.99.

Product trackers

As we get closer to the holidays, it may be harder to find the most popular toys. The shopping experts at RetailMeNot suggest using online product trackers, such as zooLert, I4U, and NowInStock. They offer instant updates when toys are available online and in stores.

It may also be helpful to monitor retailers’ social media accounts, such as Walmart, GameStop, and Target.

Black Friday -- and pre-Black Friday promotions -- may also provide opportunities. In previous years, Amazon and Walmart have included limited quantities of hard-to-find toys in their doorbuster promotions.

Parents looking for the season’s most popular toys are getting a hand from RetailMeNot, an online coupon site that has compiled a list of projected must-ha...

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Target releases its list of the top toys for the holiday season

Now that Toys “R” Us is gone -- or is a shadow of its former self -- other retail giants are scrambling to fill the holiday toy void.

Target is first to strike for the 2019 holiday season, releasing its Bullseye's Top Toys of 2019, a list of toys that may show up on many kids’ Christmas wish list.

We may be just past Labor Day, and Halloween decorations are just now appearing in stores, but Target says it’s not too early to at least start thinking about the holidays. Its new list includes favorites like PAW Patrol and Barbie, as well as popular brands like L.O.L. Surprise, Beyblade, and Ryan's World. 

"In 2018, we made strategic investments to position Target as the ultimate destination for toys, including an expanded assortment and playful, reimagined in-store and digital experiences,” said Christina Hennington, senior vice president, merchandising. 

‘New and exclusive’

Hennington points to the company’s just-announced collaboration with Disney as evidence that Target is trying to nail down the title of toy destination. Late last month, Target announced that Disney would open stores-within-stores at 25 Target locations in time for the holidays.

“We're introducing thousands of new and exclusive toys,” Hennington said. “Coupled with our expanded fulfillment options, including our popular same-day services, we're making it easier than ever for families and gift-givers to choose Target this holiday season."

Target added a quarter-million square feet for toys last year as Toys “R” Us disappeared from the scene. However, Target has plenty of competition to become the go-to place for toys. Walmart and Amazon have both eyed that niche and competed heavily for it in 2018. Both retailers are expected to roll out holiday toy plans in the days ahead.

Lego stores

All three retailers could face increased competition from Lego, which has emerged recently as one of the world’s biggest toymakers in terms of sales. Lego has 91 stores in the U.S., mostly in shopping malls desperate for popular new stores.

Lego recently announced that it plans to open dozens of new stores before the end of this year, though it isn’t clear how many will be in U.S. markets.

Meanwhile, Toys “R” Us, which filed for bankruptcy in 2017 and liquidated shortly thereafter, may yet rise from the dead. As we reported in June, the owners of the bankrupt company’s assets have reportedly decided to give the business another chance.

Fortune magazine reported consumers might see new, smaller Toys “R” Us stores in a handful of markets during this holiday season.

Now that Toys “R” Us is gone -- or is a shadow of its former self -- other retail giants are scrambling to fill the holiday toy void.Target is first to...

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Toys ‘R’ Us to open new stores ahead of the holidays

Toys "R" Us’ parent company, Tru Kids, is planning to open two new stores in the U.S. this holiday season -- one in Houston, Texas and another in Paramus, New Jersey, 

The first stores will be smaller than the original Toys “R” Us stores, at 6,500 square feet compared to 30,000. At the smaller stores, toy brands will have an opportunity to showcase their products in “playground-like” environments. Tru Kids says it has set out to create a "highly engaging retail experience designed for kids, families and to better fit within today's retail environment."

"We have an incredible opportunity to entirely reimagine the Toys "R" Us brand in the US," Richard Barry, CEO of Tru Kids, said in a statement.

Immersive experiences

Tru Kids says it’s working with tech retailer b8ta to let brands "design custom experiences and branded shops to help them create memorable experiences for parents and children.” Examples of memorable experiences include STEAM workshops, theaters for video games and movies, and plenty of areas to play.

"As a kid, my memory of Toys"R"Us was running up and down the aisles kicking balls and playing with the coolest toys," said Phillip Raub, co-founder and president of b8ta and Interim co-CEO of the Toys"R"Us collaboration. "As the retail landscape changes, so do consumer shopping habits. But what hasn't changed is that kids want to touch everything and simply play.”

Toys “R” Us was forced to close all 700 of its U.S. stores last year in the wake of disappointing holiday sales and mounting debt. The toy chain fell victim to competition from online retailers like Amazon, as well as brick-and-mortar rivals like Target and Walmart.

Although Toys "R" Us shuttered all of its U.S. stores, 900 locations remain open in Europe, Asia, and India. It plans to open another 70 stores overseas by the end of the year. 

Toys "R" Us’ parent company, Tru Kids, is planning to open two new stores in the U.S. this holiday season -- one in Houston, Texas and another in Paramus,...

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Valentine’s spending is up, but consumer participation is down

American consumers will spend nearly $21 billion for Valentine’s Day this year, according to the National Retail Federation (NRF). But although Valentine’s spending is up 5.6 percent from last year, shopper participation in the holiday has dropped in recent years.

“Ten years ago, more than 60 percent of adults planned to celebrate Valentine’s Day; today, that’s dropped to just over half,” the NRF said.

“At the same time, spending for the holiday has continued to rise and is projected to reach more than $20 billion this year. Driving these opposing trends are three critical shifts in how consumers view and celebrate love’s official holiday.”

Key insights

The NRF estimates that consumers who will celebrate the holiday will spend $162, on average, per person. Last year, that number was about $144.

For Valentine’s Day 2019, the NRF estimates that:

  • One in every three American adults will celebrate with a night out this year;

  • 52 percent of Americans will mark the occasion by buying candy;

  • 44 percent will buy a card;

  • 35 percent will buy flowers; and

  • An estimated $886 million will be spent on pet gifts this year.

Consumer participation falling

While the average amount spent for Valentine’s Day per person is on the rise, the share of consumers who actually plan to celebrate the holiday has been steadily falling for “three overwhelming reasons,” according to Katherine Cullen, the NRF director of industry and consumer insights.

“We did some surveying to understand why people might choose not to participate,” Cullen told Moneyish. “And three overwhelming reasons were that: there was a sense of feeling among some consumers that Valentine’s Day is over-commercialized; people also tend not to participate if they do not have a significant other; and then they just weren’t interested anymore.”

Surveys commissioned by the NRF in recent years have also suggested that younger consumers often choose to mark the holiday differently than their older peers, such as by treating themselves or having an anti-Valentine’s Day celebration.

“The definition of how you celebrate on Valentine’s day has broadened a lot,” Cullen noted.

American consumers will spend nearly $21 billion for Valentine’s Day this year, according to the National Retail Federation (NRF). But although Valentine’s...

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Survey shows couples going overboard on Valentine’s Day spending

Just like Christmas, Valentine’s Day is fast becoming a holiday on which consumers spend too much money and sometimes go into debt.

A new survey from LendingTree found that couples plan to spend an increasing amount of money, often a lot more than their significant others expect them to. Men tend to be the biggest spenders, typically shelling out almost two and a half times what their significant others expect on what was once a fairly minor holiday.

The survey found that men plan to spend an average of $95 dollars on Valentine’s Day, more than double the $41 women plan to spend. Compare that to what men and women expect their partner to spend -- no more than $39.

If you are early into a romance you are more likely to spend the most money. For example, couples who are engaged both plan to spend an average of $92. People who are just dating plan to spend around $88. If you’re married, the spending level drops to $57.

Financial obligations tend to reduce Valentine’s Day spending. Consumers who have car loans, mortgages, or substantial credit card debt plan to spend well under the averages.

Young love spends the most

Generation Z is most in the Valentine’s spirit, with expectations to spend an average of $113. On the other hand, one out of three baby boomers said they would be upset if their partner spent too much money.

Here’s a tip: your partner probably does not want the extravagant gift you’re planning. What 32 percent of consumers say they want is a nice meal at a restaurant. Twenty-nine percent would be happy with a card.

Women are more likely to prefer a dinner out or flowers or candy. Men, on the other hand, would like a dinner at home or maybe a night out at the movies.

Making your mate happy on Valentine’s Day doesn’t have to put you in debt. Esquire magazine notes that most couples’ first date is most likely a movie. It suggests buying her a poster from the first movie you saw together and a copy of the soundtrack.

For guys, the website Askmen.com has a number of low-cost suggestions, including the Amazon Dot smart speaker, giving him someone else to talk to besides you.

Just like Christmas, Valentine’s Day is fast becoming a holiday on which consumers spend too much money and sometimes go into debt.A new survey from Le...

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Consumer holiday spending was the strongest since 2012

Worries about economic weakness have contributed to Wall Street's worst December since the Great Depression, but a new report from Mastercard shows consumers are doing their part to keep the economy going.

The credit card company reports holiday sales rose 5.1 percent to $850 billion, the biggest increase since 2012. E-commerce sales rose 19.1 percent over last year. In the wake of the report, the Dow Jones Industrial Average scored its largest one-day point gain in history, rising nearly 1,100 points on Wednesday.

“From shopping aisles to online carts, consumer confidence translated into holiday cheer for retail,” said Steve Sadove, senior advisor for Mastercard and former CEO and chairman of Saks Incorporated. “By combining the right inventory with the right mix of online versus in-store, many retailers were able to give consumers what they wanted via the right shopping channels.”

Analysts also credit a strong economy and low unemployment for the big increase in holiday spending. Amazon added to the holiday cheer as it reported selling a record number of items throughout the holidays this year.

The company said its best-sellers include Echo Dot, Fire TV Stick 4K with Alexa VoiceRemote, and Echo.

“This season was our best yet, and we look forward to continuing to bring our customers what they want, in ways most convenient for them in 2019," said Jeff Wilke, CEO Worldwide Consumer. "We are thrilled that in the U.S. alone, more than one billion items shipped for free this holiday with Prime.”

Consumers added to their wardrobe

Mastercard reports consumers spent heavily on apparel, with that category growing 7.9 percent over last year. In fact, Mastercard said it was the best year for clothing sales since 2010.

Home improvement spending was up a robust 9 percent while at the opposite end of the scale department store sales dropped 1.3 percent compared to 2017. Electronics and appliances were also lower, falling 0.7 percent. Consumer furniture and home furnishings grew by 2.3 percent.

Mastercard analysts say spending might actually have been higher if not for some bad weather in many parts of the country during the prime holiday shopping period. They point to cold weather on Black Friday morning on the East Coast and wet weather conditions the weekend of December 15-16, on both the East and West coasts.

Weather conditions were also poor on Friday, December 21, in the East, with a number of storms that may have impacted the final frenzy of shopping.

Worries about economic weakness have contributed to Wall Street's worst December since the Great Depression, but a new report from Mastercard shows consume...

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The great Christmas tree shortage -- fact or fiction?

Is there a shortage of Christmas trees or not? ConsumerAffairs’ survey of the situation found a real debate.

“The problem goes back about 10 years. Because of the recession in 2008, farmers stopped planting Christmas trees,” reported Fallon Glick of WDRB-TV.

California Christmas tree farmer Ellen DeGeorge ditto’ed that, telling Mercury News that there is “a shortage of Christmas tree farmers, we’ve got a shortage of trees. A lot of people don’t want to sit on a farm and wait eight years to collect their payment.”

However, the National Christmas Tree Association says that reported shortage is an overstatement.

“There’s a good balance of supply to demand compared to the past when there were too many trees,” Doug Hundley, the association’s spokesperson told ConsumerAffairs.

Hundley said that if any area has a shortage, it might be the southwest, where the climate isn’t conducive to growing Christmas trees. He said that region’s dependency on Oregon’s production of trees -- which is down compared to previous years -- is also a contributing factor.

The so-called shortage may be spurred by the Millennial generation’s newfound love for a real Christmas tree. Many empty-nested Baby Boomers have moved to the ease of artificial trees. But, with millennials’ appreciation and bond with natural and organic items, real trees are making a comeback.

“Walking through a tree farm is a wonderful family experience,” Hundley said. “The experience is half of it. Cutting a fresh always gives an old-fashioned feeling.”

Deal or no deal?

On average, Christmas tree buyers report paying an average of $75 for a real tree and $107 for a fake one.

But, not one to let a good market clamor go unanswered, Amazon has entered the fray and started selling live Christmas trees. While the company will ship it to you for free, the online shopping mecca’s price is anything but a deal, costing between $99 and $110.

Hundley claims that a consumer’s best bang for the buck are trees that aren’t thick or dense. “Look for the ones with more space between the limbs. Once it’s decorated, the consumer may like it better and it’s also 25 percent cheaper.”

When asked about any funny stuff tree farmers or sellers are trying to pull on the consumer, Hundley said he didn’t know of anything.

His best suggestion is that if a consumer has a garden center or nursery they do other seasonal business with, go there.

Is there a shortage of Christmas trees or not? ConsumerAffairs’ survey of the situation found a real debate.“The problem goes back about 10 years. Beca...

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Record-setting Cyber Monday suggests a strong holiday shopping season

The record-breaking holiday spending that began on Thanksgiving has spilled into this week.

Cyber Monday blew the doors off of sales projections as consumers spent $7.9 billion in online transactions, according to Adobe Analytics. That's on top of $6.22 billion spent online on Black Friday and $3.7 billion spent on Thanksgiving Day.

Amazon said Cyber Monday proved to be the biggest sales day in the company's history with more products purchased globally than any other day. It also said the five days between Thanksgiving and Cyber Monday broke sales records in terms of volume.

“Black Friday and Cyber Monday continue to break records on Amazon year-over-year, which tells us that customers love shopping for deals to kick off the holiday shopping season,” said Jeff Wilke, CEO Worldwide Consumer.

Amazon points out it was not just the only company that benefited from the spending. Sales by small and medium-sized businesses that sell through the Amazon platform grew more than 20 percent on Black Friday year-over-year.

Among the weekend's best-selling items were Christmas lights -- a favorite of Prime members. The new Echo Dot, the memoir "Becoming" by Michelle Obama, the Amazon Smart Plug, and L.O.L. Surprise Series toys were also top sellers.

Increasing role of smartphones

Consumers continued to turn to their mobile devices to make Cyber Monday purchases and stores like Macy's and Target, which have spent heavily to upgrade their mobile apps, benefited in the form of increased sales.

This year Walmart added store maps to its app in an effort to make in-store shopping easier for consumers. It also deployed roving checkers on Black Friday to make it easier for shoppers to check out with their purchases without standing in the checkout line.

But mobile shopping appears to be the major story so far this holiday season. Adobe reports transactions made from mobile devices were up 55.6 percent Cyber Monday from last year to reach $2.2 billion in sales.

Analysts say sales are off to a good start, as expected, this holiday season and point to a still-strong economy and confident consumers.

The record-breaking holiday spending that began on Thanksgiving has spilled into this week.Cyber Monday blew the doors off of sales projections as cons...

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Postal Service releases holiday mailing schedule

The U.S. Postal Service (USPS) says it projects mail delivery demands will go up sharply this holiday season with consumers putting 15 billion pieces of mail and 900 million packages into the system between Thanksgiving and Christmas.

To help consumers get their cards and packages delivered on time, USPS is expanding its Sunday delivery operations to locations with high package volumes beginning Nov. 25. Sunday package delivery already takes place in most major cities. Select locations will also get Christmas Day delivery.

Mailing early can also ensure that consumers' packages get delivered on time. USPS has published these mailing and shipping deadlines, though shipping before the deadlines is always a good idea:

  • Dec. 4 – APO/FPO/DPO (ZIP Code 093 only) Priority Mail and First-Class Mail    

  • Dec. 11 – APO/FPO/DPO (all other ZIP Codes) Priority Mail and First-Class Mail    

  • Dec. 14 – USPS Retail Ground    

  • Dec. 18 – APO/FPO/DPO (except ZIP Code 093) USPS Priority Mail Express    

  • Dec. 20 – First-Class Mail     (including greeting cards)    

  • Dec. 20 – First-class packages (up to 15.99 ounces)    

  • Dec. 20 – Hawaii to mainland Priority Mail and First-Class Mail    

  • Dec. 20 – Priority Mail    

  • Dec. 20 – Alaska to mainland Priority Mail and First-Class Mail    

  • Dec. 22 – Alaska to mainland Priority Mail Express    

  • Dec. 22 – Hawaii to mainland Priority Mail Express    

  • Dec. 22 – Priority Mail Express

"We have increased our operating capacity to include additional transportation and extended our delivery windows," said Megan J. Brennan, Postmaster General and CEO. "Our dedicated employees are proud to deliver more packages to homes than any other shipper."

Increase in shipping volume

Because holiday shopping is now spread over such a wide time frame, USPS no longer designates a “busiest mailing day.” Rather, it identifies the two weeks before Christmas as the time when it expects the heaviest mailing demands.

In addition to consumers mailing their own packages, online retailers are expected to make use of USPS to ship purchases, along with FedEx and UPS. The Deloitte Holiday Shopping Survey released last month projects online holiday sales will increase 17 percent to 22 percent this year.

Consumers shipping by FedEx are catching a break. The company has announced across-the-board increases in shipping rates, but they don't take effect until January.

The U.S. Postal Service (USPS) says it projects mail delivery demands will go up sharply this holiday season with consumers putting 15 billion pieces of ma...

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Whole Foods offering turkey deals for Amazon Prime members

Starting November 14 and continuing through November 22, Prime members can snag a deal on Thanksgiving turkeys at Whole Foods

The company announced today that an organic turkey will cost $3.49/lb, while an antibiotic-free turkey will cost $2.49/lb. Prime members can save an extra 50 cents per pound on both turkeys, in addition to savings on other foods for holiday entertaining.

“This Thanksgiving, Whole Foods Market and Amazon are working together to deliver exceptional value and quality to all our customers, with even more savings for Prime members,” A.C. Gallo, President and COO at Whole Foods Market, said in a statement.

“We want to be the go-to destination for both delicious and high-quality food and culinary expertise. Our butchers are a fantastic resource for tips on turkey prep and we have experts across the store to help make holiday entertaining easy.”

Subscription offer

Amazon is hoping to get more consumers to sign up to become Prime members by offering $20 off their next Whole Foods in-store purchase of $20 or more when they join Prime.

Whole Foods is also extending its pickup and delivery times via Prime Now in select cities. On Thanksgiving Day, pickup is available until as late as 1 p.m. and delivery will be available as late as 2 p.m.

Customers can also reserve their turkeys in advance at wholefoodsmarket.com.

Amazon notes that its digital assistant Alexa can fill Prime members in on the latest Prime deals at Whole Foods Market. Customers can simply say, “Alexa, what are my Whole Foods deals” to hear the latest.

Amazon, which acquired Whole Foods Market in 2017, announced earlier this month that all customers -- not just Prime members -- can get free shipping without a minimum purchase requirement for the duration of the holiday season.

Starting November 14 and continuing through November 22, Prime members can snag a deal on Thanksgiving turkeys at Whole Foods The company announced tod...

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Amazon offers free holiday shipping on everything and to everybody

Amazon’s not shy when it comes to marketing volleys, and it may have just thrown out its biggest yet.

This holiday season, the online shopping giant is offering free shipping to everyone – not just Prime customers – and without a required minimum purchase.

Starting Monday, Amazon’s free shipping deal promises delivery “in time for the Christmas holiday,” according to a company press release.

There doesn’t seem to be any restrictions on what’s available, either. Everything Amazon sells is part of the deal, “including items from Amazon’s expertly curated Gift Guides across electronics, fashion, home, and toys,” said Doug Herrington, Amazon’s Senior VP of North American Retail.

Buyer beware?

There’s no question that Amazon hopes to raise holiday sales as well as “Prime” its own pump, but ConsumerAffairs can’t find any concerns in Amazon’s deal short of the caveat of its “in time for Christmas” delivery promise.

ConsumerAffairs reached out to Amazon to get clarification on just how long a customer should expect to wait. A company spokesperson responded by saying that “items ordered with Free Shipping will be delivered in 5-8 business days.”

For those consumers who need things by a certain time, there’s always Prime, which Amazon holds as a carrot guaranteeing two-day delivery as well as free same-day delivery on certain items, not to mention delivery or pickup from the company’s 60 Whole Foods markets in as little as an hour (30 minutes in select cities).

Amazon is likely to use all available delivery resources – from independent handlers to UPS, FedEx, and USPS – to make good on its word. But the company has to be smart about associated costs and might bundle the shipping of smaller items to save itself some money.

Amazon’s not shy when it comes to marketing volleys, and it may have just thrown out its biggest yet.This holiday season, the online shopping giant is...

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Target unveils holiday shopping perks

Target is upping the ante as retailers get into position to kick off the holiday shopping season. The company says it is offering same-day delivery through Shipt in hundreds of markets in 46 states while expanding its Drive Up service to nearly 1,000 stores.

Starting Nov. 1, all Target customers can get free two-day shipping on hundreds of thousands of items, with no minimum purchase. Target CEO Brian Cornell says the aim is to take the stress out of holiday shopping. But there is no doubt that the move is being made to also increase Target's competitive advantage.

“From same-day delivery with Shipt, Drive Up, free two-day shipping and more, no other retailer can match the convenient delivery options that Target will offer this season," Cornell said.

The announcement follows Walmart's move on Tuesday to extend its free two-day shipping to items purchased on Walmart.com from third-party marketplace sellers. That program goes into effect in mid-November.

Same day delivery expanding to hundreds of markets

Target says its same-day delivery option will be available in hundreds of communities. The company will use Shipt, the delivery business it acquired in 2017, to deliver products, including groceries, in as little as one hour.

Consumers who want to use that service will use the Shipt app or go to Shipt.com and select from more than 55,000 Target products. The products are then delivered to the customer's location.

Drive Up will be offered at nearly 1,000 Target stores during the holiday shopping season. Customers place an order using the Target app and drive to the store at the appointed time. Purchases are then brought to their vehicle by a Target employee.

Target promises orders are ready within an hour of receiving the order and are delivered to the customer's car within two minutes of their arrival in the parking lot. More than 250,000 items are available for the Drive Up service.

Other retailers are preparing for Black Friday and ad slicks for Best Buy, Rite Aid, and Costco leaked this week, published at BestBlackFriday.com.

Target is upping the ante as retailers get into position to kick off the holiday shopping season. The company says it is offering same-day delivery through...

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Give Back Box helps consumers make donations in old boxes

Holiday shoppers spent a staggering $598 billion in 2017, and many of those dollars went to online retailers like Amazon.

Consumers who may be wondering what to do with all those empty boxes left over from the holiday shopping season have an environmentally-friendly and charitable option.

Give Back Box, a charity sponsored by Amazon and other major retailers, aims to make it easy for consumers to donate their old clothing, household items, and accessories in recycled boxes affixed with a free shipping label.

How it works

To use Give Back Box, consumers simply fill up an unused box (an empty Amazon box or any shippable box) with donations, then print out a pre-paid label on the Give Back Box site.

From there, the box will be picked up and sent to those in need. Donations go directly to the nearest participating charitable organization and will help support employment placement, job training, and other community-based services. Donating through Give Back Box also helps divert cardboard from landfills.

“Give Back Box is a great idea on so many levels,” said Jim Gibbons, president and CEO of Goodwill Industries International, in a statement.

“By reusing boxes, you’re protecting the environment; by giving to Goodwill, you’re helping to provide jobs and skills training in your own community; and by donating your stuff to a good cause, you’ll feel better about clearing out unwanted items from your home,” he said.

Guidelines

Because charities like Goodwill and the Salvation Army pay for the shipping, they ask that boxes are filled to the brim when shipped. Consumers are also asked to donate only items that are of good quality so that organizations can sell them for a profit.

Give Back Box asks that consumers not send electronics, liquids, ammunition, or anything fragile or hazardous.

You can drop a labeled box at any U.S. Post Office or UPS location or schedule a USPS pickup. You can even get a tax receipt if you register with Give Back Box.

While Amazon is the largest retailer taking part in the Give Back Box program, it's not the only one. Newegg, Overstock, Loft, Rei Co-op, Levi's, Asics, and Ann Taylor are among participating retailers.

Holiday shoppers spent a staggering $598 billion in 2017, and many of those dollars went to online retailers like Amazon.Consumers who may be wondering...

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Consumers set spending record for the holidays

MasterCard SpendingPulse reports consumer spending during the holiday shopping period rose 4.9 percent over last year’s numbers, posting the largest increase since 2011.

“Overall, this year was a big win for retail," said Sarah Quinlan, senior vice president of Market Insights at Mastercard. "The strong U.S. economy was a contributing factor, but we also have to recognize that retailers who tried new strategies to engage holiday shoppers were the beneficiaries of this sales increase.”

Spending on electronics and appliances led the way, growing 7.5 percent. Furniture, furnishings and home improvement products also showed strong growth.

Amazon reports this holiday season was its best ever. In just one week, it says more than four million consumers signed up for a Prime trial membership, taking advantage of free faster shipping.

Big year for Alexa

Riding the season’s wave of popularity, Amazon electronic devices did particularly well, with Alexa-enabled items selling in the tens of millions. The company says the Echo Dot and Fire TV Stick with Alexa Voice Remote were the best-selling products from any manufacturer in any category across all of Amazon.

“Thank you to the millions of customers and hundreds of thousands of Amazon employees all around the world who made this holiday better than ever before," Jeff Wilke, Amazon's CEO Worldwide Consumer, said in a statement.

The MasterCard SpendingPulse survey shows brick and mortar retailers had a solid season, but their gains were moderate compared to online giants like Amazon. 

Shopping was strong all across the season, from November 1 through December 24. December 23 was the second-largest day for total spending, after Black Friday.

The survey measured spending across all payment types–not just credit card–but it's safe to assume that the bulk of U.S. consumers’ purchases went on plastic, where they will either be paid off in January or added to mounting credit card balances.

Dealing with a credit card hangover

Adding any credit card debt that you won't be able to pay in full during your credit card's grace period can get expensive fast," John Ganotis, founder of CreditCardInsider.com told ConsumerAffairs.

That's because the average credit card interest rate is now over 16 percent APR, with many cards coming in with even higher rates.

"If you have balances you can't pay in full, a balance transfer could reduce your interest costs," Ganotis said. "But don't make the mistake of transferring a balance then accumulating more debt on the card you transferred away from."

Ganotis says the Chase Slate is a good balance transfer card because it doesn't have balance transfer fees on balance transfers made in the first 60 days of opening the card.

MasterCard SpendingPulse reports consumer spending during the holiday shopping period rose 4.9 percent over last year’s numbers, posting the largest increa...

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A counterfeit iPhone charger is a dangerous gift

Smartphone accessories, like iPhone chargers, are popular gifts around the holidays because they're useful and inexpensive.

But it's important that these electronic devices meet safety standards and are compatible with the device being charged. The Counterfeit Report, a consumer watchdog publication that warns of the dangers of counterfeit products, says there are a lot of knock-off iPhone chargers now in circulation.

A year ago, Apple filed a federal lawsuit against a third party electronics provider, accusing the firm of slapping the Apple name on chargers it sold on Amazon. In the complaint, Apple alleged that nearly 90 percent of iPhone chargers sold on Amazon weren't the real thing.

Craig Crosby, a spokesman for The Counterfeit Report, says the situation has not gotten any better in the last year and warns there could already be dangerous counterfeit chargers under Christmas trees across the country.

Poorly designed

A year ago, the Canadian division of Underwriters Laboratories (UL) purchased 400 iPhone chargers online and subjected them to a battery of safety tests. All but three of the devices failed.

The problem with the knock-offs is they are poorly designed and manufactured so they can be sold at a cheap price. But those production shortcuts usually mean they fail to meet basic safety requirements, so they tend to overheat and can even catch fire.

Crosby says there is no easy way to identify a counterfeit iPhone charger since it will probably bear the Apple logo. He says one trick is to buy two chargers to see if they have the same serial number. If they do, both are fakes.

Crosby also says a close inspection of the charger may reveal a clue. He points to one case where the word "information" was misspelled on the face of a bogus charger.

Getting a refund

Consumers who end up with a counterfeit iPhone charger do have some recourse if they have full documentation of the purchase. However, Crosby said it may require some persistence.

"Amazon has a fairly strong guarantee, albeit it might take several tries," he told ConsumerAffairs. "Walmart is resistive and also requires several attempts and usually management intervention."

Crosby said he found eBay to be the biggest challenge, but said of 2,300 counterfeits purchased on the site, The Counterfeit Report was able to eventually get refunds for all but three.

While most counterfeit phone chargers are sold online, Crosby says you aren't completely safe purchasing at a brick and mortar retailer. He says some people purchase cheap knock-offs online, then exchange them at a local retailer for the real thing.

Crosby says your safest course of action is to purchase your iPhone charger from an Apple Store. At the Apple store, an authentic Apple 5W USB power adapter costs $19. Online, you might find a knock-off for $5.

Smartphone accessories, like iPhone chargers, are popular gifts around the holidays because they're useful and inexpensive.But it's important that thes...

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Holiday gift ideas for every member of the family

The countdown to Christmas is officially on -- and if you’re reading this, chances are you still have a few gifts left to buy.

If you’re stumped on what to get a particular member of the family, check out the ideas below. Once you’ve narrowed down your options, you can use ConsumerAffairs’ product reviews to help you make the best product choice possible in terms of both price and quality.

For mom

For yogis, a new yoga mat could make a home run gift. If you’re willing to splurge, we recommend the Jade Harmony Professional Yoga Mat. For the biggest bang for your buck, check out the Aurorae Premium Classic Yoga Mat.

Other gift ideas for mom include a cozy new bathrobe (see our top picks here), a digital photo frame for displaying those priceless holiday memories, or a new coffee maker.

For dad

A stylish pair of over-ear headphones could make a nice gift for music lovers or dads who travel frequently. For dads who are dedicated to capturing family memories, a digital camera or camcorder could be a perfect holiday gift.

Other gift ideas for dad include heated gloves, a bluetooth speaker, or a smartwatch.

For teens

Got a teen who loves their fidget spinner? A smooth-rolling magnetic fidget toy may be the perfect upgrade (especially in light of research showing some fidget spinners may contain high levels of lead).

For drone enthusiasts, ConsumerAffairs has ranked the Phantom 4 Professional Quadcopter as the best of the best.

For kids

For younger members of the family, a few toys have earned spots on many hot holiday toy lists. One such toy is Fingerlings (toy animals that wrap around your child's finger and respond to noise, touch, and motion).

Another toy kids are clamoring for this year is the FurReal Friends Roarin’ Ivory, the Playful Tiger Pet from Hasbro.

For the family pet

Has your pup been sporting the same collar for years? If so, this holiday season may be the perfect time for an upgrade.

We recommend the Soft Touch Luxury Real Leather Padded Collar or the Coastal Pet Latigo Leather Collar. For cats, check out our recommendations for the best cat houses, cat beds, and automatic cat feeders.

The countdown to Christmas is officially on -- and if you’re reading this, chances are you still have a few gifts left to buy.If you’re stumped on what...

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Holiday toys not to give based on recent recalls

If you did your holiday shopping early, it’s possible that you may have unwittingly purchased a recalled item for your child.

Recalled toys and garments can put your child at risk of being seriously injured. While you may not have intended to purchase an unsafe toy for your child, recalls happen all the time.

To help ensure the children on your holiday shopping list aren’t put in harm’s way while using a gift you purchased, it’s important to make sure you didn’t accidentally bring home a recalled item. Here are a few recent children’s product recalls consumers should be aware of.

Recently recalled children’s items

  • Plantoys baby gyms. These baby gyms were sold from September 2016 through May 2017 at specialty toy and baby product stores nationwide, as well as online retailers including Diapers.com and Target.com. However, 500 were recalled because babies can strangle on the baby gym's side rope crossbars.

  • Select brands of wind-up musical toy. Back in October, 587,000 wind-up musical plush toys from Carter’s, Child of Mine, Guess How Much I Love You, and Just One You were recalled. The metal post and/or handle of the wind-up mechanism can detach, posing a choking hazard to young children.

  • Toys “R” Us infant wiggle balls. Following six reports of the ball’s rubber knobs breaking off and four reports of pieces of the product found in children's mouths, Toys “R” Us recalled its infant wiggle balls. The recall also applied to Bruin Infant Wiggle Ball toys, also called a giggle ball.

  • Little Mass children’s sleepwear. Although no incidents or injuries were reported, Little Mass recalled 2,300 children’s nightgowns and two-piece pajama sets (which were sold at Nordstrom and children’s boutiques nationwide) due to the fact that the garments fail to meet flammability standards for children’s sleepwear, posing a risk of burn injuries.

  • OshKosh baby B’gosh quilted jackets. Back in November, 43,000 Baby B’gosh quilted jackets sold in the U.S. and Canada were recalled after the company received several reports of a snap detaching, including one report of a child putting a detached snap in her mouth. Due to the choking hazard, OshKosh recalled the products (in pink and gray).

Purchasing safe toys

Toy safety experts say vigilance is critical when buying toys for kids, even if the item hasn’t been recalled.

“Consumers need to be vigilant when buying toys and know what hazards to look out for,” Joan Siff, president of World Against Toys Causing Harm (or W.A.T.C.H.) told ConsumerAffairs.

To do so, she recommends becoming familiar with the categories of hazards that reappear year after year.

“Some of the recurring classic hazards we see include small detachable parts that can be easily removed on toys sold to young children, toys with warnings that may be impossible to follow in the real world and don't take into account how children play, and projectile or airborne toys that could lead to eye injuries,” she said.

Additionally, consumers should recognize that a toy’s safety isn’t guaranteed just because it’s popular or manufactured by a well-known company. The “10 Worst Toys” list recently released by W.A.T.C.H. is “by no means an exhaustive list of what to watch out for,” said Siff.

However, it’s “illustrative of the types of potential hazards parents and other toy shoppers may encounter this holiday season and year round,” she said, adding that it's always a good idea to inspect a toy and its packaging before giving it to a child.

If you did your holiday shopping early, it’s possible that you may have unwittingly purchased a recalled item for your child.Recalled toys and garments...

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Holiday spending expected to increase in 2017

With the stock market at record highs and the economy posting stronger gains, it's likely consumers will be spending a lot more money this holiday season compared to last year.

The National Retail Federation (NRF) predicts retail sales for November and December -- not counting automobiles, gasoline, and restaurant meals -- will increase by as much as four percent over 2016, to $682 billion.

“Our forecast reflects the very realistic steady momentum of the economy and overall strength of the industry,” NRF CEO Matthew Shay said. “Although this year hasn’t been perfect, especially with the recent devastating hurricanes, we believe that a longer shopping season and strong consumer confidence will deliver retailers a strong holiday season.”

The "longer shopping season" that Shay refers to is the result of Christmas falling on a Monday this year, 32 days after Thanksgiving. That gives consumers an extra weekend day for last minute shopping.

Black Friday is the official kickoff to the holiday shopping season, but more consumers are beginning their shopping earlier each year. A survey by RetailMeNot.com suggests this year will be no different.

Over half of respondents say they plan to begin shopping before Black Friday or Cyber Monday. Nearly as many -- 45 percent -- said they would start making purchases before the start of November.

Timing is critical

To get good buys and stretch your holiday budget, timing is critical. RetailMeNot says you should be shopping for toys, home decor, and apparel right now. These items tend to have the best deals early in the season.

If computers and electronics are on your list, Thanksgiving through Cyber Monday will be the prime time for deals. Savvy shoppers should be able to find discounts as high as 40 percent during that time.

Knowing the best time to spend will help you get the best value for your money and avoid temptation when you suddenly spot better deals after you've exhausted your budget.

Divide up your budget

It's always a good idea to set a budget for holiday spending. If you can stick to it, your spending limits will prevent you from suffering a huge credit card hangover in January.

Phil Dengler, principal of the shopping site BestBlackFriday.com, says consumers should target 75% of their budget for Thanksgiving, Black Friday, and Cyber Monday, but allot the remaining 25% for other times.

"There are a few pre-Black Friday sales that are worth targeting," Dengler told ConsumerAffairs. "Sam's Club will be holding its annual one-day 'Lowest Prices of the Season' sale on November 11 this year. This sale always offers real Black Friday prices on iPhones, video game bundles, televisions, and other popular electronics."

However, consumers should save a little cash for after the Black Friday weekend. Dengler says December 10 through 17 will be the sweet spot for toy purchases, while December 8 through 25 could be the best time to buy jewelry.

Not everyone will spend their entire budget on products, however. The RetailMeNot survey finds 15 percent of consumers plan to increase spending on restaurants and entertainment. Another 15 percent have allotted some holiday money for travel.

With the stock market at record highs and the economy posting stronger gains, it's likely consumers will be spending a lot more money this holiday season c...

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The best online shopping sites to treat yourself

The holidays are traditionally a time to give to others, but there’s nothing wrong with treating yourself to a little gift as you check off your holiday shopping list.

In fact, more and more Americans are indulging in the growing trend of “self-gifting” around the holidays. A 2015 survey by brand consultancy agency Kelton Global shows self-gifting is becoming a normal part of the Christmas shopping experience -- especially among millennials.

Overall, about three-quarters of shoppers said they get a little something for themselves when buying clothes, shoes, and electronics for others online.Millennials are 40 percent more likely to self-gift than Gen Xers or boomers, according to the survey.

Where to treat yourself

While you’re shopping for others this holiday season, consider treating yourself to a gift from one of these online merchants.

  • Brika. This site aims to connect talented artisans with “creative and conscientious consumers through the best in modern craft.” Every day, Brika features the work of a new maker of handcrafted gifts. Treat yourself to a unique accessory, a one-of-a-kind piece of jewelry, or a quirky gift for your home.

  • Vellabox. Looking for a gift that will keep showing up on your doorstep month after month? Head over to Vellabox and sign up for a seasonal candle box subscription ($10/month). Each 3-, 6-, or 12-month subscription includes a hand-poured, toxin-free candle and a surprise gift.

  • Warby Parker. Holiday gatherings tend to produce quite a few kodak moments, and chances are you’ll be part of at least a few of them. If your eyewear could use an update ahead of upcoming photo ops, sign up to receive a selection of five potential new frames to try on at home courtesy of Warby Parker.

  • Amazon. With its vast product selection, Amazon is an ideal place to purchase gifts for others. But you can also treat yourself to one of its many stress-alleviating gifts. This $12 journal can help get you out of your head when you’re feeling anxious, this essential oil diffuser can help you relax, and these comfy slippers can help you unwind after a long day of holiday prep.

  • Serena & Lily. Home design enthusiasts will love the preppy-meets-boho feel of the goods on this site. From Moroccan leather poufs to stylish throws, shoppers can find a wide variety of pieces to enhance the look of any room in their home.

  • ASOS. One of the biggest names in online fashion, ASOS offers a wide variety of affordably priced and super stylish apparel and accessories for both men and women. Spend $40 or more at this site, and you’ll get free shipping.

The holidays are traditionally a time to give to others, but there’s nothing wrong with treating yourself to a little gift as you check off your holiday sh...

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Holiday shoppers: mark your calendars for these discount dates

Even though we haven’t quite reached November, smart consumers are already planning out their holiday shopping.

According to The NPD Group – a global information company – online shoppers will spend an average of $793 this holiday season, while those who plan to do all their shopping at brick-and-mortar retailers anticipate spending an average of $467.

Regardless of where you choose to shop, looking for discounts and sticking to a budget are always advisable–especially if you want to start the new year without holiday debt.

Ways to save

Here are eight tips and tricks that can help you avoid paying top dollar for the items on your holiday shopping list.

  • Shop during Cyber Week. According to a recent study, the best time to get the deepest discounts is between Thanksgiving and Cyber Monday. During this period, shoppers can snag gifts for an average of 28 percent off. After Cyber Monday, December 11 is predicted to have the deepest discounts and greatest free shipping availability.

  • Use Amazon’s price comparison app. Avoid the remorse of realizing you could have gotten an item for cheaper online by downloading the Amazon app. This app (available for iOS and Android) lets you pull up the Amazon price of any item you see in a store simply by scanning its barcode.

  • Get the online price in-store. Some retailers will give you the online price for an item if you shop in-store. Check out this list to find out which retailers let you price match their online stores.

  • Set price drop alerts. If your child drops a hint about a toy they would love to have, set a sale alert on the app ShopSavvy (available for iOS and Android) and you’ll get an alert as soon as the price drops. This app can also let you know when there are sales at major stores.

  • Get free shipping on December 15. There are plenty of great deals to be found online, but unfortunately those deals don’t factor in the cost of shipping. However, on December 15 (free shipping day), some merchants will offer free shipping and guaranteed delivery by Christmas Eve. Here’s the full list of participating retailers.

  • Get discounts on gift cards. If you’ll be buying gift cards for anyone on your list, order them online at a cheaper price. GiftCardGranny.com sells gift cards at an average discount of around 12 percent off.

  • Sign up for a free trial of Amazon Prime. If you sign up for a free 30-day trial on November 19, you’ll get free shipping from Black Friday until just before Christmas.

  • Download the Honey app. If you’ll be doing a lot of online shopping this holiday season, consider installing Honey, a browser extension that finds coupons you can use for the websites you browse.

Even though we haven’t quite reached November, smart consumers are already planning out their holiday shopping.According to The NPD Group – a global in...

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How to get your finances in order before the holidays

Holiday gifts, travel, and celebrations can lead to major debt long after the holidays have passed, but taking steps to get your finances in order before the holidays can help ensure you -- and your credit card -- don’t start the New Year off on the wrong foot.

Being financially prepared to handle the holidays is a vital part of keeping post-holiday debt at bay. To get prepared, it’s important to have a holiday spending plan in place before you start shopping. Budgeting and planning can help you stay disciplined, even when the pressure to spend is everywhere.

Holiday spending strategies

Debt accumulated during the holidays can stick around, and continue to snowball, well into the New Year. A recent survey found shoppers added an average of $1,003 to their debt during the holidays. While this amount might seem manageable, it can quickly become a burden.

About half of those surveyed planned to chip away at their debt over more than four months or just make the minimum payments -- which could extend the debt to 10 years or more and tack on nearly $400 in interest.

To avoid being buried under a mountain of holiday debt, it’s important to make sure you don’t get carried away this holiday shopping season. Here are a few smart shopping and saving strategies.

  • Figure out how much you can spend. Take into account your normal monthly expenses (like gas, utilities, groceries, and insurance), then factor in your flexible budget groups (like dining out and fun activities). See where you could stand to make a few small sacrifices (like cooking at home instead of eating out). This will give you more money to put toward gifts.

  • Make your list. Create a master list of all the people you will need to buy gifts for this year. Next to each name, write down the specific amount you will spend on a gift. If the total tab comes to more than your budget can handle, rethink your list. Consider drawing names instead of buying for multiple families, doing a white elephant gift exchange, or only buying gifts for the kids.

  • Save a little each week. Setting aside as little as $25 to $30 each week can help take the sting out of holiday shopping. At the end of just eight weeks, your small weekly savings will have grown to a few hundred dollars.

  • Choose thoughtful gifts. Ahead of the holidays, shoppers are immersed in a veritable flood of ads for expensive gifts. However, spending top dollar on gifts for loved ones isn’t always necessary. Take some time to think about what gift would mean a lot to someone. Personal gifts tend to go over big and be less expensive than pricey, conventional gifts.

  • Know that it’s okay to say "no." During the holidays, it can feel like there’s a new holiday gathering or gift exchange to participate in every week. But if it doesn’t fit into your budget, learn to say “no.” Don’t force yourself to use credit to buy a gift or new dress for an event.

  • Use cash, not credit. In addition to only making purchases you planned for in your budget, make sure you can pay for them now. Commit to using only cash or a debit card to help prevent yourself from overspending. If you choose to use a card for the cash back or points benefits, be sure to pay it off every time you make a purchase.

Holiday gifts, travel, and celebrations can lead to major debt long after the holidays have passed, but taking steps to get your finances in order before t...

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Amazon’s top toys for the 2017 holiday season

The holiday shopping season looms large, and Amazon is ready with its highly-anticipated 2017 Top 100 Holiday Toys list.

Featuring the retail giant's predicted top 100 best toys and games, this year's list has a notable focus on toys that incorporate Science, Tech, Engineering, and Math (STEM).

Toys that combine coding and creativity are becoming increasingly popular with children, and retailers like Amazon are embracing the trend by putting STEM toys at center stage. 

By focusing on toys that promote learning through play, the online retailer hopes to make it "more convenient than ever for parents to give their kids the gift of having fun while learning," Eva Lorenz, category leader of Toys & Games for Amazon, told FastCompany.

In addition to STEM toys, Amazon's top toys list features toys inspired by popular kids shows and movies, such as “Paw Patrol,” PJ Masks,” and “Cars 3.”

Top 10 toys

  • FurReal Roarin’ Tyler, the Playful Tiger. Hasbro’s new Furreal friend can crouch, roar, respond to squeaky toys, and make more than 100 sounds and motions. (Ages 4+)
  • LEGO Boost Creative Toolbox. Build and code one of five 800+ piece interactive models using the step-by-step instructions on the free LEGO tablet app. (Ages 7-12)
  • Fingerlings Jungle Gym Playset. Fingerlings -- soft, interactive monkeys that babble, giggle, and turn their heads -- are expected to be top sellers this holiday season. (Ages 5+)
  • Sphero Ultimate Lightning McQueen Vehicle. An app-enabled toy racing car featuring the details and style of the main character in Pixar’s “Cars 3.” (Ages 8+)
  • Melissa and Doug Star Diner Restaurant. A wooden diner playset that includes an oven, stovetop, two-shelf fridge, drink dispenser, milkshake mixer, jukebox, and spinning cake plate on pass-through shelf. (Ages 3+)
  • Soggy Doggy Board Game. This board game for the bath involves racing around the board washing Soggy Doggy. If he shakes, a player gets a little wet. (Ages 4+)
  • Disney Princess Dance Code Belle. Kids can use an app to enable Belle to perform dances with a touch of her necklace. She says over 100 phrases, plays 7 songs, and can perform 10 dances. (Ages 3+)
  • Paw Patrol - My Size Lookout Tower. A Paw Patrol-themed lookout tower that stands more than two feet tall. (Ages 3+)
  • Nerf Nitro FlashFury Chaos. Kids can fire foam cars from blasters and perform car stunts. (Ages 5+)
  • Cars 3 Ultimate Florida Speedway Playset. Lightning McQueen and rival Jackson Storm can race on this 5-foot-long raised track. (Ages 4+)

See the complete list here

The holiday shopping season looms large, and Amazon is ready with its highly-anticipated 2017 Top 100 Holiday Toys list.Featuring the retail giant's pr...

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Halloween spending projected to hit a record high this year

An annual survey by the National Retail Federation shows that consumers will spend a record $9.1 billion on Halloween this year, up 8.3 percent from last year.

Consumers will spend an average of $86.13 on costumes, candy, and other holiday staples -- up 20 cents from last year -- and 179 million are expected to partake in Halloween festivities, up 8 million from 2016.

Only 12.9 percent say the economy will affect their spending, compared with 14.1 percent last year and a peak of 32.1 percent in 2011.

How they'll spend

According to the survey, 69 percent of Halloween shoppers say they'll buy costumes ($3.4 billion), 95 percent will buy candy ($2.7 billion), 72 percent will buy decorations ($2.7 billion), and 37 percent will buy a card ($410 million).

Overall, the researchers say 71 percent of Halloween celebrants plan to hand out candy, 49 percent will decorate their home or yard, and 48 percent will wear a costume.

Additionally, 46 percent plan to carve a pumpkin, 35 percent will throw or go to a party, 31 percent will take their kids trick-or-treating, 23 percent will visit a haunted house, and 16 percent will dress their pets in costumes.

Where they'll shop

Discount stores are still king when it comes to buying costumes and other Halloween supplies, with 47 percent of shoppers saying they''ll go there.

Another 38 percent say they'll patronize a specialty Halloween store or costume store, 25 percent will shop at supermarkets, 24 percent will buy at department stores, and 22 percent will do their business online.

An annual survey by the National Retail Federation shows that consumers will spend a record $9.1 billion on Halloween this year, up 8.3 percent from last y...

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Toys"R"Us unveils annual list of must-have toys

It's never too early to start thinking about holiday shopping. Shoppers with children to buy for this holiday season may be struggling to figure out what toys kids are into this year.
To keep grown-ups from having to take a blind guess, Toys“R”Us has compiled a collection of what they say will be on every child’s wish list this December.
For decades, the toy giant has released its annual list of Holiday Hot Toys, says merchandising executive Richard Barry, “to help aspiring Santas plan their shopping lists even before kids write their wish lists." 

Uncovering top trends

The retailer’s research team has traveled the world over the past 20 years scouting for toy trends and phenomena and has uncovered some of the biggest breakout toys, including Tickle Me Elmo, Zhu Zhu Pets, and Hatchimals.
“It's serious business deciding which toys make the cut and end up on our Holiday Hot Toy List, " said Ariana Gentry, Toys"R"Us president of play in a statement. "Not only is this year's list filled with ultra-hot and kid-approved gifts – but I can personally say that each of these toys are super fun to play with!"
This year’s list features 50 playthings for children in every age group, from baby to teen. The expert-curated list includes a new version of Hatchimals, Fingerlings (toy animals that wrap around your child's finger and respond to noise, touch, and motion), and Batbot Xtreme (a two-foot tall robot version of Batman).

Top 20 toys

The following toys earned spots at the top of Toys "R" Us' 2017 Holiday Hot Toy list.
  • 3-in-1 Sports Zone from Little Tikes
  • Baby So Sweet Nursery Doll from Toys “R” Us
  • Disney Junior Doc McStuffins All-in-One Nursery from Just Play
  • Fingerlings from WowWee
  • Furreal Roarin’ Ivory, the Playful Tiger Pet from Hasbro
  • Glimmies Glimtern from Just Play
  • Hatchimals Surprise from Spin Master
  • Imaginext DC Super Friends Batbot Xtreme from Fisher-Price
  • L.O.L Surprise Big Surprise from MGA Entertainment
  • Nerf Rival Nemesis MXVII-10K Blaster from Hasbro
  • Nintendo Switch with Neon Blue and Neon Red Joy-Con
  • Of Dragons, Fairies, and Wizards Magical Fairy Wand from Cepia LLC
  • Oonies Mega Starter Pack from Moose Toys
  • PAW Patrol Sea Patroller from Spin Master
  • Pikmi Pops Surprise! Jumbo Packs from Moose Toys
  • Power Wheels Boomerang from Fisher-Price
  • Coco Interactive Guitar from Mattel
  • Power Rangers Ninja Steel Lion Fire Fortress Zord from Bandai
  • Project Mc2 Smart Pixel Purse from MGA Entertainment
  • Shimmer and Shine Magical Light-Up Genie Palace from Fisher-Price
To see the complete list of Toys”R”Us’ Holiday Hot Toys, click here

It's never too early to start thinking about holiday shopping. Shoppers with children to buy for this holiday season may be struggling to figure out what t...

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What to watch out for when buying flowers this Mothers' Day

Mother’s Day is fast approaching, and naturally many consumers will be scouring the web and pounding the bricks to find a suitable gift that shows they care. However, if you’re looking to buy flowers for the upcoming holiday then you may want to take a second look at the “local” flower shop or company that you choose to do business with.

That’s the message that the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) is trying to impress on consumers. Division Administrator Frank Frassetto points out that while most establishments are forthright about where their flowers come from, others may try to trick consumers into buying products that aren’t local at all.

“The vast majority of flower shops are trustworthy.  But some disreputable companies place ads listing local street addresses and phone numbers when they are actually just coordinating the purchase and delivery of goods from someplace else – even out of state,” he said.

Selling "local" flowers

Many consumers often consider local goods first when making their shopping decisions, and the DATCP says there are ways to make sure that the company you’re dealing with isn’t misrepresenting their products. The agency suggests asking these questions when you first contact the business:

  • Where is your business specifically located?
  • Can I visit that location to see your selection?
  • How long have you operated at that location?
  • How long have you been in business?

If the salesperson you’re talking to avoids or flat out refuses to answer these questions, then chances are good that they may be shipping in orders non-locally. Consumers should also mind how the business answers your call. If they open with a generic phrase like “flower shop,” instead of a specific name, then that should also serve as a red flag, and you might want to take your business elsewhere.

The DATCP also reminds consumers to keep these things in mind when choosing a florist:

  • Beware of offers for multiple discounts, claims of lowest prices, “A+” self-ratings and other puffery (exaggerated praise in advertising or publicity).
  • Get an itemized price quote (written, if possible) for the product and delivery before you make a payment and ask about any additional fees that could potentially arise. Ask for the terms of any satisfaction guarantees that the business may offer.
  • Ask specifics about the flowers that will be used in the arrangement: how many roses vs carnations will be used, how many “filler” flowers and accents vs. focal flowers, etc.
  • Understand if a portion of your payment is used to purchase the vase and any accessories with the bouquet. Ask for alternatives if you want to spend less on accessories and more on flowers.

Additional options

If all else fails, Frassetto says that relying on creditable sources for your florist selection may be the way to go.

“If you are looking for a trusted local business for your Mother’s Day needs, seek recommendations from friends and family.  The local chamber of commerce may also be able to assist you with your search,” he said.

However, if you’d still prefer to order our flowers online, consumers might also consider Consumer Affairs’ Buyers Guide for Online Flower Delivery.

Mother’s Day is fast approaching, and naturally many consumers will be scouring the web and pounding the bricks to find a suitable gift that shows they car...

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Retailers expect record high Mother’s Day spending

Consumers plan to bring it on for mom this year.

The annual Mother's Day spending survey conducted for the National Retail Federation (NRF) by Prosper Insights & Analytics suggests that special lady can look forward to everything from jewelry to special outings at favorite restaurants.

Shoppers told the survey that they'll likely spend an average of $186.39 for the holiday, $14.17 more than they laid out last year.

With 85% of those asked saying they plan to celebrate, total spending is likely to reach $23.6 billion -- the highest number in the survey’s 14-year history, topping last year’s record of $21.4 billion.

“With spring in full bloom, many Americans are looking forward to splurging on their mothers this Mother’s Day,” said NRF President and CEO Matthew Shay. “Retailers will be ready with a wide range of gift options and a variety of promotions for their customers."

What they'll be buying

The survey found 36% of consumers plan to spend $5 billion on jewelry, with 56% spending $4.2 billion on special outings such as dinner or brunch. Another 69% of shoppers will shell out $2.6 billion on flowers, and 45% will spend $2.5 billion on gift cards.

Other gifts mentioned include clothing ($2.1 billion), consumer electronics ($2 billion), and personal services such as a spa day ($1.9 billion).

The overall increase is expected to be driven largely by spending on jewelry, which is up 19%, and personal services, up 15%.

“Gifts of experience,” such as tickets to a concert or hot air balloon ride, appear to be gaining in popularity. Twenty-eight percent say they'd like to receive such a gift, up 4% from last year. Nearly half of younger consumers (those under the age of 35) say they plan to give such a gift.

Where they shop

Thirty-five percent percent of consumers said they'll will head to department stores in search of the perfect good, while 31% said they'll shop at specialty stores such as florists, jewelers or electronics stores; another 24% plan to shop at a local small business.

Meanwhile, 30% -- 3% more than last year -- will shop online. Among smartphone owners, 34% will research gift ideas on their phones while 19% will actually use them to make a purchase.

The survey, which asked 7,406 consumers about their Mother’s Day plans, was conducted April 4-11 and has a margin of error of plus or minus 1.2 percentage points.

Consumers plan to bring it on for mom this year.The annual Mother's Day spending survey conducted for the National Retail Federation (NRF) by Prosper I...

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TV sets go on sale in advance of the Super Bowl

The stage is now set. The New England Patriots will take on the Atlanta Falcons in Super Bowl LI in Houston on February 5.

Now, all you need is a new TV set to watch the game. Even if you're not a fan and don't plan to watch, there will be some very attractive deals on TV sets in the next couple of weeks. Enough fans will decide to spring for a new set that retailers are stepping up the sale pressure to holiday levels.

In fact, BestBlackFriday.com, a shopping site that normally tracks holiday deals late in the year, has issued its report on the best deals on TVs ahead of the big game. Phil Dengler, of Jones-Dengler Marketing, which operates the site, says the average TV set price drops 22% in the two weeks leading up to the Super Bowl.

"I'd say the Super Bowl is a fairly significant event for retailers," Dengler told ConsumerAffairs. "While it is no Black Friday, we are noticing a lot of stores are featuring Super Bowl TV deals on the first pages of their weekly flyers. eBay also created a section for it."

To demonstrate the savings, the site has prepared a side-by-side comparison of TV prices on Black Friday to what they sell for in advance of the Super Bowl.

True, you may find more TV deals on Black Friday, but Dengler says the Super Bowl prices are not that far off. In some cases, you can do better than during the holidays.

Better than Black Friday

"For example, P.C. Richard & Son (an Authorized Partner) has the Sony 65-inch Class Ultra-Slim 4K HDR Ultra HD LED Smart TV XBR65X930D for $1,799.91 for the Super Bowl," Dengler said. "During Black Friday, they sold this same TV for $1,999.91, so this deal is $200 less than Black Friday."

Samsung has a couple of sets that are also cheaper than on Black Friday, though not by much. The 2016 Samsung UN65KS9000 65-Inch 4K Ultra HD Smart LED TV at Amazon is $1,997.99, beating the Black Friday price by less than $2.

The Samsung 40 Inch LED Smart TV UN40J5200 HDTV, along with a $100 Dell Promo Card, purchased at Dell.com is $329.99, $18 cheaper than on Black Friday.

Other sale prices are the same as Black Friday or very close to the Black Friday price. Consumers in Boston and Atlanta may find even better deals, as local retailers may slash prices even more to compete for fans.

The stage is now set. The New England Patriots will take on the Atlanta Falcons in Super Bowl LI in Houston on February 5.Now, all you need is a new TV...

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Holiday sales increase by 4% in 2016

Holiday retail sales in November and December showed strong gains in 2016. The National Retail Federation (NRF) says sales increased year-over-year by 4% to $658.3 billion, mostly due to a strengthening economy.

Additionally, non-store sales surged during the latter part of last year to $122.9 billion, which is up 12.6% from 2015. The increases eclipse previous NRF predictions of a 3.6% increase during the holidays, and experts say that it only shows that the economy is picking up steam.

“These numbers show that the nation’s slow-but-steady economic recovery is picking up speed and that consumers feel good about the future. Retail mirrors the economy. And while there might have been some bumps in the road for individual companies, the retail industry overall had a solid holiday season and retailers will work to sustain this in the year ahead,” said NRF CEO and President Matthew Shay.

Online sales flourish

While the numbers look good for overall holiday retail, Shay points out that online and non-store sales continued to improve over sales at brick-and-mortar locations, going up by 12.6%. However, he adds that it doesn’t matter much to the retailer if consumers are buying online or at store locations – as long as the money keeps rolling in.

“There has been a lot of talk about online versus in-store retail in the past few months, but that comes from people who don’t realize that online and retail today are the same thing,” Shay said.

“In the new distributed commerce world that allows consumers to buy any product, anytime, anywhere, it really doesn’t matter whether a customer shops in a company’s store or on its website or mobile app. It’s all retail. Today’s retailers sell to shoppers any way they want to buy.”

Economic improvements

NRF Chief Economist Jack Kleinhenz points out that hourly earnings were up year-over-year in 2016, while job gains were strong and unemployment stayed relatively low. All of this, combined with strong economic indicators, led to strong retail sales over the holiday season.

“The economy was clearly stronger in the fall and consumers were more active during the holiday season than they had been earlier in the year,” Kleinhenz said. “Economic indicators were up, retailers offered great deals, confidence improved and all of that empowered consumers to spend more.”

Holiday retail sales in November and December showed strong gains in 2016. The National Retail Federation (NRF) says sales increased year-over-year by 4% t...

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Is brick-and-mortar retail going down for the count?

The weeks immediately following the holiday shopping season have been marked by store closings.

Sears announced it will close another 150 Sears and Kmart stores. Macy's announced it would shutter 68 stores.

While holiday sales disappointed at some of the oldest names in American retail, online sales hit another record.

Now, The Limited is the latest victim of the trend, announcing it will close the last of its 250 stores after a disappointing holiday season. The remaining inventory will be sold at its website, TheLimited.com, with everything marked down at least 50%.

Changing its business model

In a message posted on its website, the company made clear that it isn't going out of business, just changing its business model. It's still in the retail clothing business, it just isn't setting apparel out of stores any longer.

“The styles you love are still available online - We’re just a quick click away 24 hours a day,” the company said in its message to customers.

Does that mean the brick-and-mortar retail store is going the way of the dinosaur? Probably not. But it does mean that in the future, there will be a lot fewer stores where you can go in, handle the merchandise and take it home with you.

But it isn't just consumers' preference for online shopping that damaged The Limited, and other retailers that have lately been forced to close stores.

Stores have to be 'hyper-relevant'

Liz Dunn, CEO of retail consulting firm Talmage Advisors, told The Washington Post that The Limited has lagged in the markeplace because if hasn't been able to stay on top of trends. Dunn said consumers want fashion that is both “hyper-relevant” and inexpensive, and apparently weren't finding it at The Limited.

A 2015 study by iVend Retail suggests there is hope for brick-and-mortar retailers who find ways to remain relevant. The authors said there will always be demand for a physical location where consumers can handle or try on merchandise, and take it home with them without having to pay for shipping.

But stores are expensive things to operate. And as existing brick-and-mortar outlets face growing competition from online channels, companies will continue to weed out unprofitable stores, while some companies may disappear altogether.

The weeks immediately following the holiday shopping season have been marked by store closings.Sears announced it will close another 150 Sears and Kmar...

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The long-term impact of overspending on kids' holiday gifts

From pre-ordering the year’s most wanted toy to making sure Santa has been informed of every item on their child’s wish list, parents often do everything they can to make their children’s holiday dreams come true. But a new survey finds that parents often overextend themselves financially on the quest to fulfill their child’s holiday wish lists.

The survey, conducted by investment firm T. Rowe Price, finds that more than half of parents make it their mission to get everything on their child’s wish list no matter what the cost. In fact, 25% of parents draw funds from their 401(k)s or their emergency funds while checking off their child’s wish list.

Additionally, the survey found that 64% of parents agree with the statement, "I spent more over the holidays than I should have." The average amount parents spent on children between ages 8 to 14 was $422, although 34% of parents spent $500 or more.

But dipping into savings in order to make sure kids have the best holiday possible can have a long-term impact, says Marty Allenbaugh, a financial planner at T. Rowe Price.

Potential consequences

“Retirement accounts are meant to fund retirement. Emergency funds are meant to fund emergencies. Payday loans should be the last of last resorts. Nothing that comes wrapped in a ribbon is worth the consequence of bending these rules,” said Allenbaugh.

If a 35-year old parent pulls from his or her retirement savings to cover $500 in holiday spending, Allenbaugh says this could translate to a loss of nearly $6,000 at retirement.

Instead of risking your financial well-being by sparing no expense during the holidays, parents should consider teaching kids about the importance of prioritizing wants and making trade-offs. Doing so doesn’t necessarily mean your child will have a less magical holiday.

What to do instead

Teaching your child about money matters can be an investment in their future, says T. Rowe Price. Parents can find online games designed to teach kids about financial goal setting, spending versus saving, and other important financial concepts at MoneyConfidentKids.com.
Parents can also find tips on helping kids work within a budget and use monetary gifts wisely. For example, if kids receive money during the holidays, parents can propose saving some of the money and using the rest to buy a gift.

From pre-ordering the year’s most wanted toy to making sure Santa has been informed of every item on their child’s wish list, parents often do everything t...

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How the presidential election is affecting consumers' holiday spending this year

With November just around the corner, many consumers across the U.S. would normally be shopping up a storm for the upcoming holiday season. While that’s still sort of true this year, a report from the National Retail Federation shows that many are modifying their plans. Why, you might ask? Well, it has something to do with another important event happening in early November.

According to an NRF flash poll conducted earlier in October, a quarter of consumers said that the upcoming presidential election will impact their spending for the holiday season. Forty-three percent said that they would be more cautious with their spending due to the uncertainty of who will win the race.

NRF President and CEO Matthew Shay says the campaign season has also forced retailers to delay advertising for holiday deals, which may have affected consumers.

“Everywhere you turn – whether you’re picking up a newspaper or watching television – political advertisements are taking up ad space that retailers typically use to get holiday shopping on the minds of consumers across the country,” he said.

However, NRF says that while spending will be down from last year, it will still be at a relatively high level. The association estimates that consumers will spend an average of $935.58 on gifts for others, self-spending, food, flowers, decorations, and greeting cards for the holidays. That’s a decrease of $17 from last year, but it’s the second highest total since 2004.

“Once the election has passed, we anticipate consumers will pull themselves out of the election doldrums and into the holiday spirit,” said Shay. “Retailers should prepare for a rush of consumers in the weeks following the presidential election as they get more economic and political certainty and are looking to take advantage of promotions and deals that are too good to pass up for their friends, family and even themselves.”

Self-spending increases

NRF also predicts that self-spending will increase this holiday season, as consumers try to take advantage of good deals. Poll results indicate that 58% of shoppers plan to buy something for themselves; NRF predicts that consumers will spend an average of $139.61 on these purchases, up 4% from last year.

“Many shoppers are taking the approach of ‘one for you, two for me’ this holiday season. Retailers are preparing by offering a wide array of merchandise and promotions – items shoppers want to give as great gifts at prices so good they want to buy for themselves too.”

Spending on others will still eclipse self-spending, though, as the NRF says consumers will spend an average of $588.90 on gifts for family and friends.

When it comes to where they’ll shop, consumers indicated that they’ll split their time pretty evenly between department stores (57%), online sources (57%), and discount stores (56%). Online shoppers will be looking to take advantage of free shipping as much as possible, though some will pay a little extra by opting for expedited shipping (17%) or same-day delivery (10%). 

With November just around the corner, many consumers across the U.S. would normally be shopping up a storm for the upcoming holiday season. While that’s st...

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Holiday sales expected to grow by 3.6% this year

As we continue to march through October, consumers across the country are gearing up for the coming holiday season. In fact, many have already begun shopping for end-of-the-year events, and the National Retail Federation (NRF) believes that this will be a big year for retailers.

The organization made a prediction earlier this month that sales -- excluding those made in the automotive, gas, and restaurant spheres -- would be 3.6% higher in November and December than they were last year, accounting for $655.8 billion in spending. That mark would beat the current 10-year average of 2.5% growth, and would even put sales above the current 7-year growth average of 3.4%, the period of time since economic recovery began in 2009.

“All of the fundamentals are in a good place, giving strength to consumers and leading us to believe that this will be a very positive holiday season. . . This year hasn’t been perfect, starting with a long summer and unseasonably warm fall, but our forecast reflects the very realistic steady momentum of the economy and industry expectations,” said NRF President and CEO Matthew Shay.

If the prediction proves to be true, it would be a continuance of positive growth for the economy during the holiday season; in 2015, sales increased by 3.2% over the previous year. Over the course of this year, consumers seemed more willing to pay down purchases with credit, which is a positive sign for future sales figures.

“Consumers have seen steady job and income gains throughout the year, resulting in continued confidence and the greater use of credit, which bodes well for spending throughout the holiday season,” said NRF Chief Economist Jack Kleinhenz. However, he notes that both global and domestic political uncertainty, along with unseasonably warm weather, could still negatively impact consumer confidence going forward.

In addition to a positive sales forecast, the NRF is predicting that seasonal employment will also stay on track in 2016. The organization believes retailers will hire between 640,000 and 690,000 workers this holiday season, in line with the 675,300 employees hired last year. Recent reports that Amazon will hire 120,000 holiday workers may pad those numbers even more.

As we continue to march through October, consumers across the country are gearing up for the coming holiday season. In fact, many have already begun shoppi...

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Survey shows some consumers are already shopping for the holidays

We've yet to leave September behind, but many consumers are already noticing prominent holiday displays in stores around the country.

This has prompted many consumers to get into the holiday spirit a little early and start shopping. A survey conducted by CreditCards.com shows that 14% of Americans have already started buying items for the holiday season. However, a scant 1% of consumers have finished their shopping already, which means retailers will have plenty of time to lay it on thick to attract customers.

The survey also found where, or through what medium, shoppers were likely to buy items this year. Out of 1,000 adults who responded, 58% said that they would do their shopping at brick-and-mortar stores. Twenty-one percent said they would do their shopping online, while 11% said they’d buy items with their mobile device; this last method is preferred mostly by Millennials, with one out of every five of them saying that’s the way they’ll likely shop this year.

Starting too soon?

But while some consumers are ready to embrace the holidays, there are many more who take issue with starting so early. The survey found that 73% of consumers agreed with the statement “it is annoying that the holiday shopping season has gotten earlier.” However, experts say that it makes sense from a business perspective.

“If the consumers are asking for holiday products earlier in the year, you are more than likely to see retailers start having a small assortment by late summer and build up their inventory as we move into the holiday season. It is natural that retailers are reacting to this trend,” said Ana Serafin Smith, a spokesperson for the National Retail Federation.

This doesn’t stop some people from griping anyway, though. Many have taken to the internet to voice their displeasure that they can’t get through autumn without being assaulted by images of sugarplums, festive decorations, or an imminent “winter wonderland.”

Creative dissent

One videographer named Jon Murray even went so far as to create a music video parody of One Republic’s popular song “It’s Too Late To Apologize.” His aptly named video, called “It’s Too Soon for Christmastime,” can be viewed below.

“I like having that month-and-a-half of time to get stuff together. Once you go longer than that, it’s not special. It starts losing the specialness of it, because it becomes a two- or three-month-long process,” said Murray.

But regardless of what Murray or others like him want, the holiday season is sure to ramp up in the month of October, so consumers should be prepared. 

We've yet to leave September behind, but many consumers are already noticing prominent holiday displays in stores around the country.This has prompted...

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Consumers predicted to spend $8.4 billion for Halloween this year

With the coming of autumn, many consumers are eagerly anticipating the arrival of Halloween. While spending for the holiday reached fairly high levels last year, the National Retail Federation is predicting that it will be eclipsed this year.

The organization’s annual survey, conducted by Prosper Insights and Analytics, is predicting that consumers will spend $8.4 billion on Halloween purchases this year. That number reflects an all-time high for the survey’s 11-year history, and retailers are doing their best to get ready.

“After a long summer, families are excited to welcome the fall season celebrating Halloween. Retailers are preparing for the day by offering a wide variety of options in costumes, decorations and candy, while being aggressive with their promotions to capture the most out of this shopping event,” said NRF President and CEO Matthew Shay.

$8.4 billion in spending

The analysts predict that spending on a per-person basis will increase to $82.93 this year, a jump of over $6 from last year’s total. In a breakdown of the numbers, the survey predicts that $3.1 billion will be spent on costumes, $2.5 billion on candy, $2.4 billion on decorations, and $390 million on greeting cards.

Consumers plan on celebrating the holidays in a variety of different ways this year. Results show that 71% of consumers plan to hand out candy, 49% will decorate their homes, 46% will carve pumpkins, 34% will throw or attend a party, 30% will take the kids out for trick-or-treating, and 21% will visit a haunted house. Sixteen percent will include their pets in festivities by dressing them up in a costume.

Where to shop?

Consumers will also have a number of choices of where to shop for holiday supplies this year. Forty-seven percent say they will visit discount stores for Halloween-related items, while 36% say they’ll look for supplies at specialty Halloween/costume stores. The remaining consumers will go to grocery stores/supermarkets (26%), department stores (23%), or shop online (22%).

“Consumers are eager to celebrate Halloween, especially given that eight in 10 Americans will shop by mid-October. That is the highest we have seen in the survey history,” said Prosper Insights Principal Analyst Pam Goodfellow. “Americans will enjoy taking advantage of early-bird promotions both online and in-store as they kick off the fall season.”

The survey included responses from 6,791 consumers who were asked about their Halloween shopping plans from September 6-13. The margin of error for the survey is plus or minus 1.2%.

With the coming of autumn, many consumers are eagerly anticipating the arrival of Halloween. While spending for the holiday reached fairly high levels last...

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Dads likely to get their due this year

Finally -- some respect!

According to the annual National Retail Federation (NRF) survey, consumers plan to spend more than ever on Father’s Day this year.

The survey conducted by Prosper Insight and Analytics, shows shoppers will spend an average of $125.92 for the holiday -- up more than $10 from last year, with total spending expected to reach $14.3 billion.

While that's the most in the survey’s 13-year history, it's a far cry from the Mother’s Day total of $21.4 billion.

What they'll buy

The survey finds consumers plan to spend $3.1 billion on special outings such as dinner, brunch, or other types of a “fun activity/experience” (given by 47%). Clothing (43%) and gift cards (41%) are tied at just under $2 billion each, while consumer electronics (20%) follow at $1.7 billion.

As with Mother’s Day, greeting cards are the most commonly purchased gift at 65% but account for only $833 million of projected spending. Other popular gifts include personal care, automotive accessories, books, music, home improvement/gardening supplies and sporting goods.

In addition, 22% of shoppers say they'll opt for a “gift of experience” such as tickets to a concert or a sporting event. Two in five millennials are planning to give an experience, significantly higher than older generations.

Where they shop

Thirty-eight percent of consumers will head to department stores in search of the perfect gift, 32% will shop online, and 27% will check out a discount store. Another 24% will go to a specialty store and 17% will do their shopping at a local small business.

Among smartphone owners, 30% will use them to research gift ideas, but only 16% will actually buy something. Tablets are used more frequently both to research (32%) and buy (19%).

More than half of those surveyed plan to buy for their father or stepfather (53%), while others will shop for their husband (28%) or son (9%).

The survey of 7,200 consumers, conducted May 2-10, has a margin of error of plus or minus 1.2 percentage points.

Finally -- some respect!According to the annual National Retail Federation (NRF) survey, consumers plan to spend more than ever on Father’s Day this ye...

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The rush is on to shower mom with gifts

Jewelry, electronics, and special outings are high on the list of ways celebrate Mother’s Day this year.

The National Retail Federation’s (NRF) annual survey conducted by Prosper Insights and Analytics projects U.S. consumers will spend an average of $172.22 on mom -- almost the same as last year when they shelled out a record $172.63.

That would bring total spending to $21.4 billion, with 84.4% of consumers surveyed paying tribute to their special lady.

“It’s clear that Americans want to honor their mothers this Mother’s Day,” NRF President and CEO Matthew Shay said. “Whether it’s a special meal at her favorite restaurant, jewelry or a new smartphone, families are planning to indulge mom again this year.”

How and where they'll spend

According to the survey, consumers plan to spend $4.2 billion on jewelry (given by 35.3% of shoppers), $4.1 billion on special outings like dinner or brunch (55.2%), $2.4 billion on flowers (66.5%), $2.2 billion on gift cards (43.2%), $1.9 billion each on clothing (35.4%) and consumer electronics (13.8%), and $1.6 billion on personal services, like a day at the spa (22.5%). Greeting cards are projected to be the most-purchased gift (78.4%) but account for only $792 million of the projected spending.

Consumers were asked for the first time about “gifts of experience," like tickets to a sporting event or concert. According to the survey, 24.2% of consumers would like gifts of this nature and 22.3% plan on giving such a gift.

A plurality (33%) of shoppers will head to department stores and 28.7% to specialty stores and another 23.1% will patronize a local small business.

But not everyone will make it to a store: 27.3 % will shop online and 29.6% will research gift ideas on their phones. Of those who use their phone to research gifts, 15.5% will use them to make a purchase.

“Mother’s Day is the time when millions of Americans find special ways to express their love and gratitude for mom,” Prosper Principal Analyst Pam Goodfellow said. “While many will spend a little more than usual to pamper her, some consumers will provide unique experience gifts for the entire family to enjoy together.”

The survey of 7,000 consumers was conducted April 5-13 and has a margin of error of plus or minus 1.2 percentage points.  

The complete survey is available here.

Jewelry, electronics, and special outings are high on the list of ways celebrate Mother’s Day this year.The National Retail Federation’s (NRF) annual s...

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Retailers hope for a boost from St. Patrick’s Day

The wearin' o' the green may not boost the spendin' o' the green.

The National Retail Federation's (NRF) annual St. Patrick’s Day Spending Survey conducted by Prosper Insight and Analytics, finds that more than 125 million consumers who plan to celebrate St. Patrick’s Day will spend an average of $35.37 per person – compared with last year’s $36.52.

Total spending for the Irish holiday is expected to reach $4.4 billion based on the U.S. population of those 18 and older.

“Retailers expect to see a nice boost in sales as consumers head to stores looking for apparel, decorations, food and beverages to help make their St. Patrick’s Day celebrations special,” NRF President and CEO Matthew Shay said. “With the winter holidays behind us and spring flowers starting to bloom, St. Patrick’s Day provides a perfect opportunity for Americans to get together to celebrate with friends and family.”

Celebration plans

According to the survey, 82.1% of St. Patrick’s Day revelers will wear green to show their Irish pride, 31.3% plan to make a special dinner, 28.7% will head to a party at a bar or restaurant, and 21.1% will attend a private party. In addition, 22.8 % plan to decorate their homes or offices in an Irish theme.

According to the survey, 56.5% of those celebrating will purchase food and beverages, 28% will buy apparel or accessories, 23.3% will buy decorations, and 17.2% will buy candy.

The survey asked for the first time where consumers will make their St. Patrick’s Day purchases. More than a third -- 36.2% -- plan to do so at a grocery store, 30.4% at discount stores, and 20.8% at bars and restaurants.

“St. Patrick’s Day isn’t a holiday for giving gifts, but it is a time for inexpensive and fun celebrations that make it easy for consumers of any age and on any budget to take part in the festivities,” Prosper’s Pam Goodfellow said. “Whether they’re heading to a parade, cooking an Irish meal or joining friends at a bar or restaurant, consumers will take the opportunity to get festive and celebrate.”

The holiday is most popular among individuals 18-24 years old with 70.1% celebrating. However, those 25-34 years old will be the biggest spenders at an average $42.58.

The survey of 7,108 consumers was conducted February 2-9 and has a margin of error of plus or minus 1.2 percentage points.

The wearin' o' the green may not boost the spendin' o' the green.The National Retail Federation's (NRF) annual St. Patrick’s Day Spending Survey conduc...

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Some pre-holiday shopping advice

Retailers are a bit nervous in the weeks leading up to the start of the 2015 holiday shopping season. It remains to be seen how consumers will react.

Will they spend the money they've saved this year on gasoline? Or, will they use that money to pay existing bills and add to savings?

The evidence so far suggests shoppers will be careful with money and look for bargains. Heading into the holiday season, sales have been lackluster and even the National Retail Federation predicts only a modest increase in sales over last year.

“This provides opportunities for retailers and brands to continue to drive sales for a strong year-end finish,” said Lance Eliot, of Interactions, a retail marketing service. 'It’s not surprising that retailers plan for Black Friday sales to make up for any profit shortfalls but how they enable those sales may take some retailers by surprise.”

Buying before Halloween

Eliot cites a report predicting one-third of shoppers will begin buying Christmas gifts before Halloween. For those who are trying to save on holiday purchases, Bryan Leach, CEO of Ibotta, a shopping app, says it will pay to shop early.

“Don’t wait until December to begin buying all your gifts,” he said. “Start scanning sales and stocking up now, since stores typically clear inventory from the previous season and year to fill their shelves with brand new products.”

He says it's also critical to make a budget. By setting a budget now and already having gifts in mind, you’ll be able to scope rebates, coupons, and deals over the next few months, instead of spending a fortune in last minute panic buying.

He also says it will help save money if you plan holiday meals well in advance.

Saving on meals

“Holiday shopping doesn’t just mean gifts under the tree, but a season full of hor’dourves, cocktail hours, and tasty dinners spent with family and friends,” Leach said. “Avoid unnecessary stress over last minute menus by picking out recipes in advance and purchasing any dry goods that you think you may need.”

Meanwhile, the bargains have already started. BestBlackFriday.com reports Sony has cut the price of its popular PlayStation 4 game system to $349.99, which is a discount of $50 from the usual price of $399.99. The discount will remain in place thoughout the holiday season.

Retailers are a bit nervous in the weeks leading up to the start of the 2015 holiday shopping season. It remains to be seen how consumers will react.Wi...

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National Retail Federation forecasts so-so holiday sales

There may not be as much ho-ho-hoing among retailers this Christmas season as there was last year.

The National Retail Federation (NRF) says it expects sales in November and December (excluding autos, gas, and restaurant sales) to rise 3.7% to $630.5 billion. While that's significantly higher than the 10-year average of 2.5%, it doesn't keep pace with 2014, when sales were up 4.1%.

In addition, the NRF is forecasting online sales to increase between 6 and 8% to as much as $105 billion.

Holiday sales in 2015 are expected to represent approximately 19% of the retail industry’s annual sales of $3.2 trillion.

“With several months of solid retail sales behind us, we’re heading into the all-important holiday season fully expecting to see healthy growth,” said NRF President and CEO Matthew Shay. “However, while economic indicators have improved in several areas, Americans remain somewhat torn between their desire and their ability to spend; the fact remains consumers still have the weight of the economy on their minds, further explaining the complex retail spending environment we are seeing right now. We expect families to spend prudently and deliberately, though still less constrained than what we saw even two years ago.”

The NRF also expects seasonal employment to grow with retailers hiring between 700,000 and 750,000 seasonal workers. Last year saw the addition of 714,000 new holiday positions.

The NRF’s holiday sales forecast is based on an economic model using several indicators including consumer credit, disposable personal income, and previous monthly retail sales releases.

It also includes the non-store category (direct-to-consumer, kiosks and online sales.)  

There may not be as much ho-ho-hoing among retailers this Christmas season as there was last year. The National Retail Federation (NRF) says it expects sa...

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NRF: Halloweeners to turn out in big numbers this year

It's party time! Well, next month anyway, and a lot of people plan to be a part of it.

The National Retail Federation’s (NRF) Halloween Consumer Spending Survey, conducted by Prosper Insights & Analytics, finds that more than 157 million people in the U.S. plan to celebrate Halloween this year.

But they won't be spending as much to do it as they did last year. The survey says the average person celebrating will spend $74.34, compared with $77.52 last in 2014. Total spending on Halloween is expected to reach $6.9 billion.

“After a long summer, consumers are eager to embrace fall and all of the celebrations that come with it,” NRF president and CEO Matthew Shay said. “With a bit more confidence in their finances and still enjoying the perks of low gas prices, we expect those celebrating Halloween this year will look for several different activities to do with their family and friends. Retailers of all shapes and sizes will welcome millions of shoppers with promotions on candy and decorations and of course, costumes.”

Costumes get the lion's share

Consumers celebrating Halloween plan to spend an average of $27.33 on costumes for the whole family for a total of $2.5 billion on store-bought, homemade, large, and small costumes. Most of that will be for adult costumes ($1.2 billion), with $950 million for children’s costumes and $350 million for their pets. It’s estimated that 68 million people will dress up this Halloween and another 20 million pet owners will dress up their furry friends.

Nine in ten (93.7%) Halloween shoppers will buy candy, spending a total of $2.1 billion, and an additional 33.5% will buy greeting cards, laying out a total of $330 million. Two in five celebrants (44.8%) plan to decorate their home or yard, meaning there’s no question consumers will see their fair share of pumpkins, hay bales, and even life-size Minions and black cats strewn across their neighborhoods. The average person planning to buy decorations will spend $20.34, with total spending expected to reach $1.9 billion.

When it comes to how people plan to celebrate, most will hand out candy (67.8%) or dress in costume (43.5%). There will be no shortage of jack-o-lanterns lighting up windows this year, though, with 41% of people planning to carve pumpkins. Nearly one-third (31.5%) plan to throw or attend a party with friends and family.

Shopping till they drop

More consumers have decided to head to stores or shop online early to pick out costumes and decorations. More than one-third (34.1%) will start their Halloween shopping before the first of October, compared with 32.1% last year -- 40.9% will get started in the first half of the month and one-quarter (25%) will wait for the final weeks of October.

“People shouldn’t be too surprised when they see Halloween candy and decorations available in stores as early as September first,” Prosper Insights Principal Analyst Pam Goodfellow said. “Given that more than a third of Americans enjoy taking advantage of early-bird deals to kick off their fall celebrations, it seems there’s plenty of appetite among consumers to enjoy a perfectly ‘frightful’ Halloween.”

Similar to past years, the majority of consumers will find inspiration for their costumes online (31.4%) or will head to costume shops and retail stores (26.8%) before they make a final decision. Pinterest continues to grow in popularity among those looking for costume inspiration (13.3%), as this year’s percentage is nearly double the amount who used the site for inspiration just three years ago (7.1%).

Millennials remain the drivers of Pinterest traffic around Halloween though, with 24.9% of 18-24 year-olds and 23.7% of 25-34 year-olds using the site for costume inspiration.

It's party time! Well, next month anyway, and a lot of people plan to be a part of it. The National Retail Federation’s (NRF) Halloween Consumer Spending ...

Survey: Father’s Day spending to hit $12.7 billion

When it comes to spending, consumer outlays ($21.2 billion) for Mother's Day far outdistance Father's Day. Still, dad does okay.

According to the National Retail Federation's (NRF) 2015 Father’s Day Spending Survey conducted by Prosper Insights & Analytics, spending for dad is expected to reach $12.7 billion. The survey also finds the average person will shell out $115.57 about the same as last year, with 75.4% of consumers saing they plan to celebrate Father’s Day.

“After a less than stellar first half of the year, retailers are ready to welcome the warm weather and the millions of shoppers that come along with it and kick off the summer spending season just in time for Father’s Day,” said NRF President and CEO Matthew Shay. “Spending on grilling and patio necessities, pool gear, sporting goods, apparel and other gift and seasonal merchandise could be the positive stepping stone retailers need heading into the second half of the year.”

What does he want, what does he need?

When it comes to gifts for dad, 4 in 10 (39.7%) will purchase apparel items such as a new dress shirt or necktie and spend a total $1.7 billion overall. Another 43.3% will spend a total of $2.6 billion for so-called “experience gifts” such as tickets to a ballgame or a special meal with the family.

The survey also found that 1 in 5 (19.7%) shoppers will pick out new gadgets such as a tablet or smartphone, totaling $1.6 billion. Additionally, 4 in 10 (39%) gift buyers will opt to let dad pick his own gift and will get him a gift card, spending a total of $1.8 billion. Six in 10 (62.2%) consumers will thank dad with a greeting card and at an overall cost of more than $777 million.

Loved ones will also spend on home improvement or gardening supplies ($710 million), new tools or appliances ($668 million), personal care items ($684 million), sporting goods or leisure items ($665 million) and books or CDs ($538 million).

Where to shop

Online shoppers plan to spend an average $157 -- more than the typical Father's Day shopper -- and nearly 4 in 10 plan to use their smartphones to research products and compare prices.

Consumers will look all over for gifts, with most people planning to shop at department stores (36.4%), while others will shop online (29.2%) and at discount stores (25.2%); Nearly 17% will shop local at a small business.

“After splurging on mom and graduates this year and recognizing that dad is a little more laid back when it comes to celebrations and gifts, consumers will keep spending similar to about what they spent last year on Father’s Day,” said Prosper’s Principal Analyst Pam Goodfellow. “Regardless, they’ll still find a way to make sure that dad has a special day, whether they’re taking advantage of sales and promotions or treating him to an experience he’ll never forget.”

More than half of those surveyed are planning to buy for their father or stepfather (51.8%), while others will shop for their husband (27.6%) or son (8.9%) this Father’s Day.

When it comes to spending, consumer outlays ($21.2 billion) for Mother's Day far outdistance Father's Day. Still, dad does okay. According to the National...

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Moms and retailers expected to do well this Mother's Day

Mother's Day is less than 2 weeks off and you know what that means: a spending splurge on things like jewelry, flowers, gift cards, brunch and apparel.

According to National Retail Federation's (NRF) Mother’s Day Spending Survey conducted by Prosper Insights & Analytics, consumers will shell out an average of $172.63 on mom this year. That's nearly $10 more than last year and the highest amount in the survey’s 12-year history. Total spending is expected to reach $21.2 billion.

“We’re encouraged by the positive shift we’ve seen in spending on discretionary and gift items from consumers so far this year, certainly boding well for retailers across all spectrums who are planning to promote Mother’s Day specials, including home improvement, jewelry, apparel and other specialty retailers as well as restaurants,” said NRF President and CEO Matthew Shay.

Running the gamut

When it comes to gifts, most will pick up a greeting card for mom (80%), spending more than $786 million, and more than two-thirds (67.2%) will buy flowers, to the tune of $2.4 billion. Shoppers also plan on giving mom apparel and clothing items (35.8%), spending more than $1.9 billion, versus $1.7 billion last year.

Families will also surprise the matriarch with a special brunch or activity ($3.8 billion), electronic items like a new smartphone or e-reader ($1.8 billion), personal services such as a spa day ($1.5 billion), housewares or gardening tools ($890 million) and books and CDs ($480 million).

Looking for a “wow” reaction mom, 34.2% of Mother’s Day shoppers are planning to splurge on jewelry, spending a survey high of $4.3 billion for the special day.

How we shop

Online shoppers plan to spend an average $252 -- higher than the typical Mother's Day shopper -- and more than 4 in 10 plan to use their smartphones to research products and compare prices.

The survey shows that 18- to 24-year-olds who own smartphones and tablets are most likely to use them to research products and compare prices for gifts (46%), and are most likely to use their tablets to purchase a gift (30.2%). But this age group won’t necessarily be the biggest spenders; 25- to 34-year-olds plan to spend the most on mom -- an average of $244.32; 18- to 24-year-olds will spend an average of $214.81.

Many people know that a gift card could go a long way: Two in five (44.2%) will give mom a gift card, spending more than $2.2 billion.

Most shoppers will head to department stores (33.4%), while others will shop at specialty stores (28.2%) or discount stores (24.8%). With shoppers ready to get out of the house after a long winter, fewer shoppers will be shopping online this year (25% vs. 29% last year.)

The majority of shoppers plan to buy for their mother or stepmother (62.5%), while 23.2% will shop for their wife, 9.8% will shop for their daughter, 8.9% will shop for their sister and 7.4% plan to splurge on their grandmother.

Mother's Day is less than 2 weeks off and you know what that means: a spending splurge on things like jewelry, flowers, gift cards, brunch and apparel. ...

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Consumers hit the stores for Easter goodies

With Easter just days away, 80% of consumers are eagerly looking forward to a fun, family-filled holiday, according to the National Retail Federation’s (NRF) Easter Spending Survey conducted by Prosper Insights & Analytics.

The survey found that the average person celebrating Easter will spend $140.62 -- slightly more than last year’s $137.46. Total spending for Easter, which includes purchases of apparel, decorations, gifts, candy, food, flowers and more, is expected to reach $16.4 billion.

“Easter will be the perfect segue into spring for both consumers and retailers who have longed for warmer weather for quite some time,” said NRF President and CEO Matthew Shay. “As one of the busiest times of year for several retail sectors and as shelves begin filling with both traditional spring and holiday merchandise, retailers are looking forward to welcoming shoppers with attractive promotions on home goods, garden equipment and traditional Easter items.”

New duds

Consumers, the survey says, will use Easter as the perfect opportunity to spruce up their spring wardrobes, with 45% of those celebrating buying clothing -- spending more than $2.9 billion on bright colored apparel items for themselves and their families.

However, more people plan to buy food for the holiday: 85.7% will purchase food for a family meal or other festivity, spending more than $5.3 billion on Easter fare.

Children and sweet-toothed adults will also purchase candy this Easter: 87.1% of those celebrating say they will buy candy, spending more than $2.2 billion on jelly beans, chocolate bunnies and flavorful chick-shaped Peeps.

Consumers this holiday will also spend $2.4 billion on gifts, $1.1 billion on flowers, $998 million on decorations and $695 million on greeting cards.

Where we shop

With a laundry list of items to buy, 58.6% will head to discount stores to purchase their holiday merchandise. Another 40.7 will shop at department stores, while 23.8% plan to shop at a local or small business. Additionally, 21.8% will head to a specialty store like a florist or jewelry store and 18.8 percent will shop online.

Busy Easter shoppers will take advantage of their mobile devices to help them find meal items, gifts, candy and more. According to the survey, 21.4% of those who own smartphones and are planning to celebrate Easter will use their phone to research products and/or compare prices, and another 13.5% will purchase items with their smartphone.

Nearly one-quarter (24.9%) of tablet owners will research products and/or compare prices for their Easter needs on tablets; 16.6% will purchase something via their tablet.

What we're doing

For the first time, NRF asked consumers about the activities they are planning for Easter Sunday, and the survey found many of the traditional aspects of the holiday will be in play this year. Nearly 6 in 10 (57.4%) plan to visit friends and family, half (50.8%) will go to church and 12.9% plan to open gifts.

Not forgetting the little ones, 3 in 10 (30.9%) adults will plan a special Easter egg hunt for the children in their lives. Additionally, 15% of those celebrating will opt out of doing dishes and head to a restaurant to celebrate the holiday and 24.1% will surf the Web throughout the day.

“Easter remains a beloved affair for consumers young and old, and this year it looks like families are ready to dig into their budgets to make the most of the special day,” said Prosper’s Principal Analyst Pam Goodfellow. “The warm weather should help fuel some interest in celebrations, especially given the record-breaking winter much of the country experienced the last several months.”

With Easter just days away, 80% of consumers are eagerly looking forward to a fun, family-filled holiday, according to the National Retail Federation’s Eas...

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Consumers prepare to say “good-bye” to winter with St. Patrick’s Day celebrations

Tired of winter yet? Silly question.

While March 17 is a couple of days shy of spring, St. Patrick's Day is close enough and a good reason to celebrate the approaching change of seasons.

According to the National Retail Federation's (NRF) St. Patrick’s Day Spending Survey conducted by Prosper Insights and Analytics, nearly 127 million people are planning to celebrate the traditional Irish holiday. To do so, they'll spend an average of $36.52 on green garb, festive food and more 74 cents more than they laid out last year.

Total spending for the holiday is expected to reach $4.6 billion.

“Consumers are ready to shed their winter blues and welcome spring’s arrival with St. Patrick’s Day celebrations,” said NRF President and CEO Matthew Shay. “Falling at the perfect time of year -- just as temperatures begin to rise -- retailers are hoping St. Patrick’s Day will also draw the attention of those looking for traditional spring merchandise as consumers take the opportunity to stock up for warm months ahead with home improvement, garden and apparel purchases.”

Wearin' of the green

The survey found that more than 104 million people (82.4%) of those celebrating, plan to wear green to make sure the luck of the Irish is with them this year; 28.9 million, or 22.8% plan to decorate their homes with shamrocks, leprechauns and pots of "gold."

Consumers also plan to let loose with their friends and family this year. According to the survey, 29.2% -- 37 million people -- plan to celebrate at a bar or restaurant and 19% (24 million consumers) plan to attend a private party; an additional 30% plan to make a special dinner to commemorate the Irish holiday.

Adults ages 25-34 will do the most celebrating with 42.2% planning to head to a bar or restaurant to take part in the festivities. This age group also plans to spend the most at an average of $41.69; close behind are young adults age 18-24, who plan to spend $38.55 on average.

Tired of winter yet? Silly question. While March 17 is a couple of days shy of spring, St. Patrick's Day is close enough and a good reason to celebrate t...

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5 online flower delivery services offering Valentine specials

Just a heads up – Valentine's Day is closing in fast. If you haven't thought of something for your significant other, time is slipping away.

Like all the second-tier holidays, Valentine's Day is a much bigger deal than it was in the past. It simply can't be ignored. Or, you can ignore it at your peril.

Fortunately, there are plenty of businesses around to help you express your affection. You can send balloons, stuffed animals and even pajamas. But the time honored, old school method of saying “I love you” is by sending flowers.

When the recipient is out of town, it requires finding a local florist – not that hard to do in the age of Google and Yelp. But there are also a number of firmly established “middle men” who will take your order and then find a local florist to fill it.

Among the most popular of the online flower delivery companies are FTD.com, 1-800-Flowers, Proflowers,Just Flowers and TeleFlora. All five have rolled out Valentine's Day promotions.

FTD.com

Long before the Internet, and even before telephones were widespread, florists figured out a way to use the telegraph to place orders between flower shops. FTD gets its name from Floral Telegraph Delivery and today, the same principal more or less still applies.

FTD.com connects member florists across the U.S. and in a number of other countries. Once at the site you can shop for an appropriate gift, pay for it and send it.

FTD.com's current Valentine specials include a Red Rose Bouquet of 18 red roses. Add a clear vase for $9 more.

To show your passion you can step up to purple. The Casual Elegance Bouquet is a collection of lavender roses, purple gilly flowers and purple double lisianthus. It starts at $59.99 and goes up to $94.99.

The Memorable Moments Rose & Calla Lily Bouquet is a classy contrast of red and white and includes a vase. It starts at $49.99 and goes up to $79.99.

Not sure what to send? The website will make suggestions, based on the things you have searched for. And to find a gift in your price range, you can also search for gift ideas by prices.

To read our readers' reviews of FTD.com. click here.

1-800-Flowers

The company that became 1-800-Flowers first had to acquire the phone number 1-800-356-9377. It did so, from a trucking company, in 1981 and changed its name. After struggling, it eventually was purchased by a floral company that engaged in unrelenting marketing, turning the company into one of the most recognized brands in the flower delivery business.

Like FTD, 1-800-Flowers doesn't actually deliver your flowers – it places the order with an affiliated florist in the town where the flowers are to be delivered. Its Valentine specials include a classic bouquet of red roses in a red vase and a box of chocolates for $71.99. The flowers-only go for $49.99.

Expressions of Pink includes roses, lilies, and carnations arranged inside a classic vase. This bouquet comes in 3 sizes, starting at $59.99 and going up to $79.99.

One dozen roses of varying hue also make a nice gift. 1-800-Flowers provides a number of different options – from flowers only at $39.99 to bundling the roses in a red vase, with a bear and box of chocolates for $56.99.

Prefer tulips to roses? That works, too. A bouquet of red and pink tulips starts at $34.99 and goes to $61.99 when you double the flowers and include a vase.

To read our readers' reviews of 1-800-Flowers, click here.

ProFlowers

If you're stumped about what to send, ProFlowers can make some helpful suggestions. Its website will show you what the best sellers have been so far.

Its Hugs and Kisses bouquet contains 20 ruby red tulips and 20 deep blue iris. ProFlowers calls it one of the most popular bouquets because it captures the many moods of the heart, with the sensual blue of the iris balanced by the heat and passion of the red tulips. It starts at $29.99.

The Valentine's Day Spectacular is an eye-catching collection that starts at just $29.99. It's made up of a collection of Stargazer lilies and regal blue iris. It's bold in every sense of the word.

ProFlowers says all its flowers are shipped under a field-to-door system. That means the plants from directly from the grower to your door. They arrive ready to bloom and are guaranteed fresh for at least 7 days.

If you would like something a bit more lasting than a cut bouquet of flowers, you might consider a Hot Pink Romance. It's an arrangement of hot pink tulips and hyacinth in a chic hatbox container with a fashion-forward pink and gold Ikat-inspired design. The bulbs arrive potted, just peeking above the soil, and should bloom in 2-3 weeks, the company says.

To read our readers' review of ProFlowers, click here.

JustFlowers

Los Angeles-based JustFlowers has been around since the late 1990s, working with gift basket vendors around the country. It specializes in a full line of live plants it is making part of its Valentine's promotion. My Pretty Violet is a basket of violets that comes in 3 sizes. The arrangement starts at $49.99 and goes up to $69.99.

In The Palm of Your Hand is a potted palm plant. It too comes in 3 sizes – small, medium and large. The small starts at $59.99 and the large is $79.99. For all of its live plants, JustFlowers notes that the actual plant will be delivered by a local florist and may differ from the picture, so keep that in mind.

JustFlowers' also has a full complement of Valentines flower arrangements, including the classic Love Roses. It's a bouquet of a dozen red roses, starting at $74.99. Double the roses to make a bigger statement and pay $129.99.

Its Pink Mist floral bouquet is an arrangement of different types of flowers, but all with a pink theme. It comes in 3 sizes, starting at $44.99 and going up to $64.99.

To read our readers' reviews of JustFlowers, click here.

Teleflora

Teleflora is a service organization affiliated with more than 13,000 member florists throughout the U.S. and Canada, with an additional 20,000 affiliated florists outside North America. Its website offers up a variety of Valentine gifts available through those individual florists.

Judging from its website, tulips may be emerging as a strong competitor to roses this year as the classic floral gift. Simple yet beautiful. Teleflora's Radiantly Red Tulips Valentines bouquet comes in a clear vase with 30 long-stemmed flowers.

The longer the stems, the higher the price. The standard size is 14 inches and goes for $42.95. The premium bouquet contains tulips with 19 inches of stem. It sells for $102.95.

Teleflora's Swirls Of Love bouquet is made up of red and pink roses, along with hot pink carnations and accented with fresh lemon leaf. It's delivered in a stylish Swirls Of Love vase and starts at $99.95.

The Sweethearts Forever bouquet is a customizable gift, starting at $77.95 for six red roses in an attractive red glass vase. You can increase the number of roses and add balloons, a stuffed animal and chocolates, pushing the price well over $100.

Like most of the sites, Teleflora will make other gift suggestions, based on the items you have viewed. To see our reader's reviews of Teleflora, check here.

Analyzing reviews

When reading various online reviews of how these services perform, keep in mind that consumers are more likely to post when things go wrong than when they are satisfied, and no one gets it right every time. Still, reviewing a particular company's performance can help you spot potentially troubling trends.

Specifically, note the date when a negative review is posted. If it is around a holiday like Valentine's or Mothers Day – and if there happen to be a lot of complaints around that time – it could be a sign that the system has difficulty meeting heavy demand.

As noted earlier, consumers can use search engines to locate a florist in the town where the recipient lives. By calling a local florist, you can communicate with the florist who will fill the order directly, relay specific instructions and ask questions. Local florists will usually take a credit card over the phone.

Other options

Of course, no one says you have to send flowers on Valentine's Day. Sometimes homemade gifts are the most thoughtful and express the most emotion.

Here's a wall hanging that someone made for their sweety, forming a heart and the word “love” out of a piece of rope. To make it you use a thick, natural fiber rope and soak it in a mix of 1-1/2 cups warm water, 1 cup flour, 1 cup cornstarch, 1 cup crafts glue, and 1 teaspoon salt. Shape the rope into a word and a frame, laying the design on a piece of plastic wrap. Use light-gauge wire to add stability and to form tight letter shapes.

Also, Pinterest has no shortage of do-it-yourself Valentines gifts.

One final word of advice – don't procrastinate. Decide early, especially if you are sending flowers or other gifts out of town. Last minute orders just increase the risk that something could go wrong.

Whatever your Valentines plans, make them early, show some originality and make them express your true feelings and you'll come out smelling like a rose.

Just a heads up – Valentines Day is closing in fast. If you haven't thought of something for your significant other, time is slipping away....

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Romeos and Juliets will be shelling out more for Valentine’s Day gifts this year

Spending on Valentine’s Day gifts is expected to rise this year.

According to the National Retail Federation’s ( NRF)Valentine’s Day Consumer Spending Survey conducted by Prosper Insights and Analytics, the average person celebrating Valentine’s Day will spend $142.31 on candy, flowers, apparel and more, compared with $133.91 last year. Total spending is expected to reach $18.9 billion -- a survey high.

“It’s encouraging to see consumers show interest in spending on gifts and Valentine’s Day-related merchandise -- a good sign for consumer sentiment as we head into 2015,” said NRF president and CEO Matthew Shay. “Hoping to draw in eager shoppers, retailers will offer unique promotions on gifts, meal options at restaurants and even experiences.”

Candy, Jewelry and flowers

While most (53.2%) plan to buy candy for the sweet holiday, spending a total of $1.7 billion, one in five (21.1%) plans to buy jewelry for a total of $4.8 billion -- the highest amount seen since NRF began tracking spending on Valentine’s gifts in 2010.

Additionally 37.8% will buy flowers, spending a total of $2.1 billion, and more than one-third (35.1%) will spend on plans for a special night out, including movies and restaurants, totaling $3.6 billion. Celebrants will also spend nearly $2 billion on clothing and $1.5 billion on the gift that keeps on giving: gift cards.

Spending to increase

The survey found nine in 10 (91%) plan to treat their significant others/spouses to something special for the consumer holiday, with plans to spend an average of $87.94 on them -- versus $78.09 last year. Additionally, 58.7% will spend an average of $26.26 on other family members and $6.30 on children’s classmates/teachers.

A record one in five (21.2%) say they will include their pets in their Valentine’s Day plans, looking to spend a mere $5.28 on average -- which equates to a whopping $703 million on pint-sized gifts of all varieties.

Eyes on the wallet

Discount (35.2%) and department stores (36.5%) will be among the most visited locations for those looking for the perfect Valentine’s Day gift, as will specialty stores (19.4%) and florists (18.7%). One-quarter (25.1%) say they will shop online and 13.3 percent will shop at a local or small business to find something unique for their loved one.

It seems women are in for the biggest treat this Valentine’s Day. Men will spend nearly double what women plan to spend ($190.53 vs. $96.58 on average, respectively.) Additionally, adults 25-to-34 will outspend other age groups at an average of $213.04; 35-to-44 year olds will spend an average of $176.21 and 18-to-24 year olds will spend an average of $168.95.

Spending on Valentine’s Day gifts is expected to rise this year. According to the National Retail Federation’s ( NRF)Valentine’s Day Consumer Spending Sur...

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Knowing store policies will make post-Christmas returns easier

Now that Christmas has come and gone millions of consumers will either be delighted with the gifts they received or will soon be lining up at the customer service counter seeking a return.

Different stores have different policies, so to help you sort through the process, here are the return policies for 5 major retailers: Target, Walmart, Best Buy, Toys R Us and Amazon.com.

Target

At Target, most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip, the Target policy board (refund exceptions), Target.com or in the item department. This will also be displayed during the checkout process if purchased on Target.com.

Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange. All bundled items must be returned with all components for a full refund. Bundle components may not all have the same return policy so check your packing slip for details.

Walmart

Walmart has different policies for items purchased online and in stores but both are explained on the website. Walmart has also modified its return policy for the holiday gift buying season for items that have a limited return/exchange period (15 days, 30 days, etc.). For these items purchased between Nov. 1 and Dec. 24, the limited return period will begin Dec. 26. This includes items such as TVs, cameras, computers, DVD and music players that can have a 15-30 day return period.

Generally Walmart accepts returns within 90 days of purchase. There are a number of exceptions, including most electronics, so be sure to check the exceptions on the company website.

Walmart says it will continue its policy of accepting returns without a receipt but the cash refund option will only apply on items under $25.

Best Buy

At Best Buy you can return or exchange almost everything within 15 days for a full refund. Bring in the item with all contents and packaging, proof of purchase and ID.

Best Buy also has special provisions for holiday purchases. The company says almost every purchase made throughout November and December can be returned through January 15, 2015.

Best Buy Elite and Elite Plus members receive an extended return and exchange period of 30 or 45 days, respectively, instead of 15 days, on most purchases.

Toys R Us

Toys R Us accepts returns for purchases made both in store and online. It accepts returns made within 90 days of the purchase date for most items when accompanied by an in-store receipt.

Items must be returned, in new, or like-new condition, and in its original packaging, and with all paperwork including manuals, assembly instructions and your in-store receipt, as well as all accessories to ensure full credit.

Toys"R"Us and Babies"R"Us reserve the right to refuse any returns if they do not meet their return requirements. Refunds will be made, based on how payment was made.

Online purchases may be returned to a Toys R Us store or through its Online Return Centers. Details can be found on the above link.

Amazon.com

Amazon.com purchases can be returned through its Online Returns Center and you will need the assistance of the person who gave you the gift. Once on the site they must select “return items,” where they will see recent orders.

They next choose the item to return and explain the reason for returning it. At that point they select refund or replacement and how to send the item back. If you select the shipping option a shipping label will be emailed to the account holder.

It's a good idea to use the appropriate links in this article to review the store policies in detail before getting in the return line.

Now that Christmas has come and gone millions of consumers will either be delighted with the gifts they received or will soon be lining up at the customer...

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Disney’s “Frozen” takes the toy crown from Barbie

Barbie has learned -- as we all do -- that all good things come to an end.

According to the National Retail Federation’s (NRF) latest Holiday Top Toys Survey, one in five parents (20%) plan to buy Disney’s Frozen merchandise for the little girls in their life this holiday season , beating out the top reigning Barbie (16.8%) for the first time in the survey’s 11-year history.

LEGO toys are number one again for boys this year (14.2%).

“Parents will not have to go far to find good deals on the toys their children have put at the top of their lists,” said NRF President and CEO Matthew Shay. “Retailers have spent weeks preparing for the holiday rush to make sure that the season’s hottest toys are both easy to find in stores and online, and competitively priced.”

Toys on top

According to NRF’s 2014 holiday consumer survey, 42% of shoppers plan to buy toys as gifts this holiday season. For girls, dolls hold the top spots at #2 (Barbie), #3 (generic), #4 (Monster High Dolls) and #5 (American Girl), while boys have made it clear they still want cars and trucks #2.

Boys and girls alike have requested tablets/Apple iPads from mom and dad this holiday season (girls #7 and boys #10). Other familiar items will be awaiting children, including My Little Pony (#8 for girls) and Hot Wheels and Xbox One (#5 and #6 for boys.)

“Barbie has been the top girls’ toy for over a decade, but it is no surprise that Disney’s Frozen has taken the top seat as children have had it on the mind as far back as Halloween,” said Prosper’s Consumer Insights Director Pam Goodfellow.

2014 Top Toys for Boys

  1. LEGO
  2. Cars & Trucks
  3. Teenage Mutant Ninja Turtles
  4. Video Games
  5. Hot Wheels
  6. Xbox One
  7. PlayStation 4
  8. Transformers
  9. Remote Controlled Vehicles
  10. Marvel Action Figures (T)/Tablet/Apple iPad(T)

2014 Top Toys for Girls

  1. Disney Frozen
  2. Barbie
  3. Dolls (generic)
  4. Monster High Dolls
  5. American Girl
  6. LEGO
  7. Tablet/Apple iPad
  8. My Little Pony
  9. Disney Doc McStuffins
  10. Apparel

Barbie has learned -- as we all do -- that all good things come to an end. According to the National Retail Federation’s (NRF) latest Holiday Top Toys Surv...

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Toys to get the lion's share of spending this holiday season

With all the emphasis on kids and Santa Claus, it should come as no surprise that there's a lot of toy shopping at this time of year.

According to The Harris Poll, just over half of all shoppers (51%) plan to buy toys as gifts this year -- nearly consistent with last year's intent (50%). And, as you might expect, parents of a child under the age of 18 are twice as likely to purchase toys as those without children under the age of 18 (82% vs. 41%, respectively).

Those with young children (age 9 or under) or tweens (ages 10-12) are more likely than those with teens (ages 13-17) to plan to purchase toys this holiday season (90% & 88% vs. 67%, respectively).

The state of spending

Just 18% of those who will purchase toys intend to spend more than they did in the previous year. This number has decreased steadily over the past three years (23% in 2012, 20% in 2013, & 18% in 2014). While nearly half of all toy purchasers (48%) plan to spend the same amount on toys as they did last year, nearly one-third (31%) plan to spend less.

Looking specifically at parents who plan to purchase toys, one-quarter (25%) intend to spend more on toys compared with last year; however, one-third (33%) intend to spend less.

What's under the tree?

So what can kids expect to unwrap this year? Many can anticipate the gift of the written word, with half of parents planning to purchase children's books. Games for consoles are a close second at 47%, and 42% will pick up some arts and crafts supplies. Among the least popular toys are sports equipment and handheld electronic games, with only about one-quarter of parents purchasing these (24% & 25%, respectively).

Those without children under the age of 18 are more diverse in their purchase intentions; however, children's books remain the most popular with 34% planning to purchase. Just 9% plan to purchase the big ticket item of game consoles, while parents are 3 times more likely to pick up this item (27%).

Where to shop

Large discount stores remain the most popular supplier for toys, with 45% of shoppers planning to buy at these locations. However, their popularity has decreased slightly from 2013 (47%), with a cumulative 6-point drop since 2012 (51%). With 37% of purchasers planning to do their shopping online, this outlet continues to increase year over year, seeing a jump of 4 points since 2013 (33%) and a cumulative 10-point jump since 2012 (27%).

National toy store retail chains and local, privately owned specialty toy stores are likely to be the least popular toy merchants this holiday season, with just 11% and 4% of purchasers planning to utilize these outlets, respectively.

Other “family” members

Six-in-10 people are pet owners, with a large majority owning either a dog or a cat (65% & 53% of pet owners, respectively). Many pet owners don't plan on forgetting their furry friends this holiday season. 37% of consumers -- and over half of pet owners (52%) -- are planning to purchase toys, treats or other products as gifts for a pet this year.

In fact, 13% of those who do not have a pet still plan to purchase toys for one this season.

With all the emphasis on kids and Santa Claus, it should come as no surprise that there's a lot of toy shopping at this time of year. According to The Ha...

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Holding out for hot holiday deals

Despite all the TV commercials pushing holiday merchandise, it appears that not everybody is hitting the malls early.

The new Holiday Consumer Spending Survey conducted by Prosper Insights & Analytics for the National Retail Federation (NRF) finds 45.6% of those asked say they haven’t started shopping yet -- relatively flat with last years’ 46.2%. Still, it's the lowest in the survey’s 7-year history.

“Many consumers are going to wait and see how great the promotions will be later this season before making any commitments,” said NRF President and CEO Matthew Shay. “Retailers have reacted to this ‘wait and see’ mentality with fewer October deals and a much quieter entry into November, when we’ll start to see retailers ramp up with offers for exclusive merchandise, deep discounts and unique online savings opportunities.”

Procrastinators and early birds

The survey found that while slightly fewer people haven’t started shopping yet, 20.6% have finished 10 % or less of their shopping, while 12.4% have completed about one-quarter of their lists; 2.2% are saying they can sit back and relax as they have already finished their shopping for friends and family.

Unsurprisingly, apparel, toys and video games will be popular gift items this year. The survey found 6 in 10 (60.9%) will buy clothing and accessories, 46.3% will buy books, CDs, DVDs and video games, and two in five (42%) will buy toys.

Likely having loaded up on wearable technology items and new smartphones throughout the year, slightly fewer people will buy electronic items as gifts (30.7% vs. 33%). Some people are in for a real treat: 24% of shoppers will buy jewelry for a friend or family member -- the highest percent since 2006.

Gift cards continue as a favorite for both shoppers and recipients as 60% will buy gift cards, similar to the 59.2% who planned to do so last year. In an October NRF survey, 60% of shoppers also said they’d like to receive gift cards, marking gift cards the most requested gift item for 8 years in a row.

What to buy

Shoppers look for inspiration for gifts from every corner, and with the innovative creation of retailers’ wish lists, many consumers this season will take to the web to point loved ones to specific, perfect gift ideas. The survey found 32.1% say they will look for inspiration on wish lists, compared with 28.8% last year. Others will conduct online searches (47.7%), discuss options with family and friends (41.7%), check out advertising circulars (34.3%) and email ads (20.1%), and even search Facebook (10.6%).

"Retailers make holiday shoppers’ job easy with so many options to find the perfect gift, and with little room to waste on gifts that don't make sense, consumers today want to be sure what they buy is used and enjoyed by their loved ones," said Prosper's Principal Analyst Pam Goodfellow. "On the hunt for bargains, quality merchandise that is unique and even exclusive, gift givers this holiday season will seek out both practical and indulgent gift items, though being sure not to break the bank."

When it comes to how shoppers will pay for their gifts, nearly four in 10 (38%) will use their credit card, the most in the survey’s history and up nearly 10% from last year; one in five (21.6%) will use cash and 38.4% will use their debit or check card. Just 2.1% will use a check -- the lowest in the survey’s history.

When broken down by age group, young adults (18-24) are the least likely to use credit to pay for gifts at just 17.7%, and 65+ are the most likely to use credit cards at 56%. Nearly half of 18-24 year olds (48.9%) plan to use their debit or check card to buy gift items.  

Despite all the TV commercials pushing holiday merchandise, it appears that not everybody is hitting the malls early. The new Holiday Consumer Spending Su...

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Happy holidays for consumers and retailers?

Consumers are showing more optimism about the economy and that, according to Deloitte’s 29th annual holiday survey, is kindling holiday cheer with shoppers planning to spend more.

Among the survey's findings:

Holiday spending to increase

  • Total holiday spending is predicted to increase by 13% -- to $1,299 per household, and includes gifts, socializing away from home, entertaining at home, non-gift clothing for family or self, home/holiday furnishings, and any other holiday-related spending not in the other categories.
  • Spending on just gifts is expected to rise by 9% -- to $458 this year, from $421 last year.
  • Consumers who shop across store, mobile and online channels are expected to spend 66% more on gifts than those shopping stores only: $592 versus $357.
  • The number of gifts consumers expect to purchase increased to 13.4, compared with 12.9 in 2013, but nearly 10 gifts less than the high of 23.1 in 2007.

The Internet and discount/value stores rule

  • The Internet and discount/value stores once again rank as the top shopping venues this year, with the Internet No. 1 for the second straight year. Nearly half (45%) plan to shop online, followed closely by 44% at discount/value stores.
  • In-store purchases are expected to account for 52% of the holiday budget.
  • Consumers expect to make an average of five (4.6) trips to traditional “brick-and-mortar” stores during the shopping season.
  • Clothing remains the top item consumers plan to purchase as a gift, cited by 45% of respondents; gift cards (43%) continue to hold the No. 2 position, but are down from a high of 69% in 2007.
  • The top two gifts people would like to receive are gift cards (37%) followed by cash (35%).
  • More than two-thirds (68%) plan to “shop local” this year, with the No. 1 reason, “To support the local economy”; and the No. 2 reason, “To find one-of-a-kind gifts.” In the survey, “local retail stores” are defined as small businesses, independent retailers or boutique shops which are not part of national chains.

Data breach concerns

  • More than half (55%) indicate they are concerned about the protection of their personal data when shopping online and 42% have the same concerns in-store.
  • Though there is concern for personal data when shopping both online and in-store, 56% indicated they will continue to shop at retailers that have experienced a data breach.
  • Nearly four in 10 (36%) percent said, “I am more likely to shop at a retailer who provides me education surrounding the security of my personal data.”

A busy December in the works

  • Forty-three percent of respondents will do a majority of their shopping in December or later -- an increase of 6% from 2013.
  • Almost seven in 10 (68%) indicated they will go online to look at an item, then go to a store to see it and buy it in the store (“webrooming”).
  • Nearly half (49 percent) indicated they will go to a store to look at an item, then search online for the best price and then purchase online (“showrooming”).
  • Roughly three-quarters (74%) of shoppers say they will be influenced by coupons/promotions.
  • Consumers plan to take advantage of a number of retailer offerings this year, including free shipping (68%), free returns (52%), price matching (45%), extended holiday hours (35%), order online for pick up in-store (34%) and free layaway (16%).
  • Nearly half (47%) of shoppers say they do not rely on Black Friday as much as they used to for holiday shopping.

“With the short, 27-day shopping stretch between Thanksgiving Day and Christmas Day, retailers need to be sharp with their promotional timing, inventory management and distribution capabilities,” said According to Alison Paul, vice chairman and retail sector leader at Deloitte. “Retailers that can fulfill orders from both online distribution centers and store inventories, for example, may be more nimble and poised to respond quickly to pockets of high demand for certain gifts -- and ensure timely holiday deliveries.”

Paul also notes that despite concerns about the security of personal information, shoppers also appear resilient to reported data breaches and desire to still shop with affected retailers. “Retailers should benefit from this optimism and expression of loyalty,” she notes, “but need to stay vigilant as a spike in transactional activity around the holiday season comes with increased vulnerability.”

Consumers are showing more optimism about the economy and that, according to Deloitte’s 29th annual holiday survey ,is kindling holiday cheer with shoppers...

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Gift givers to spend more this holiday season, survey finds

With a little more than 9 weeks to go before Christmas, the nation's retailers have visions of dollar signs dancing in their heads.

According to the National Retail Federation’s (NRF) Holiday Consumer Spending Survey, the average person celebrating Christmas, Kwanzaa and/or Hanukkah will spend $804.42 -- up nearly 5% from last year’s $767.27.

“Retailers have plenty of reasons to be optimistic this holiday season, and one of the most important pieces of evidence is the confidence holiday shoppers are exuding in their plans to spend on gifts for their loved ones,” said NRF president and CEO Matthew Shay. “While not completely throwing caution to the wind, Americans’ frugal spending habits will still be visible this holiday season as they continue to rely on discounts and sales and comparison shop. Consumers will put retailers to the test when it comes to the product mix and value companies can offer today’s shopper who is focused on much more than just price.”

Increases across the board

The survey, conducted by Prosper Insights & Analytics, found consumers will spend an average of $459.87 on gifts for their family up 6.5% from $432.00 last year, and $80.00 on gifts for friends, up $5 from last year. Those celebrating the holidays will also spend more on gifts for their co-workers ($26.23 vs. $24.52 in 2013), and others like their babysitter and even their pets ($30.43 vs. $26.65).

Spending on traditional items such as decorations and food will remain flat: According to the survey, consumers will spend an average of $104.74 on food, $53.68 on decorations and $29.18 on greeting cards and $20.30 on flowers.

One of the more popular trends in recent years -- so-called self-gifting -- will decrease this year as shoppers opt to shift their budgets towards spending on others: Nearly 57% of consumers say they plan to take advantage of sales and discounts to purchase non-gift items for themselves or others, and will spend an average of $126.68, versus $134.77 last year.

A surge in online and mobile shopping

Retailers are expecting more consumers to shop online for their gifts and other needs. According to the survey, 56% plan to shop online -- up from 4.5% from last year and the most in the survey’s 13-year history. Additionally, the average person plans to do 44.4% of her shopping online -- the most since NRF first asked in 2006.

Looking for great prices and value as they shop around for holiday items, many consumers will visit discount (61.9%), department (59.7%) and grocery stores (51.2%). Others will head to clothing or accessories stores (36.7%), electronics (30.8%), drug (19.2%) and craft and fabric stores (18.8%).

As mobile grows in use and scope, consumers this holiday season will turn to their on-the-go devices for a variety of reasons. The survey found most smartphone owners (55.7%) will use their device in some fashion, compared with 53.8% last year. Specifically, 35.8% will research products/prices -- the highest amount in the 4 years NRF has been asking. Nearly one-quarter (23.9%) will redeem coupons and 19.1% will actually purchase items -- another survey high.

Almost two-thirds (63.2%) of tablet owners will use their device to research and purchase holiday items, the same as last year. Nearly half (47.4%) will research products and one-third (33%) will purchase items.

Digital payments

For the first time, NRF asked consumers about their comfort level using a smartphone or tablet to pay for merchandise at a store check-out counter. According to the survey, 27.4% said they would be somewhat or very comfortable; however, two in five (41.9%) say they are not very or not at all comfortable paying for items that way.

Broken out by age, 41.1% of 25-34 year olds are somewhat or very comfortable using their device to pay for items at the register, versus just 14.4% of those 65+. Men are much more likely to feel comfortable with the technology (32.6% vs. 22.5% of women.)

Pre-Halloween shopping

Early-bird shoppers have already been out and about this year. The survey found four in 10 (40.4%) begin their holiday shopping before Halloween -- consistent with more than 10 years of survey findings. The survey also found 40.9%l begin in November, compared with 38.8% last year, and 15.5% will begin in the first two weeks of December, little-changed from last year.

When asked why they begin shopping for the holiday season as early as September, most agree it helps them spread out their spending (61.9%). Half choose to do so to avoid holiday crowds (51.7%), and another 51.0 percent say shopping early helps them avoid the stress of last-minute shopping. Nearly 3 in 10 (29.9%) say they shop for the holiday season year-round, and more than one-quarter (27.3%) say the desire to get their hands on specific items drives them to shop early; unsurprisingly, 44.7% shop early because the deals and promotions are too good to pass up.

Why we shop where we shop

When it comes to why consumers chose to shop where they do during the holiday season, retailers should take heed: One-quarter of shoppers say easy-to-use mobile websites is an important factor in their decision to shop with a specific retailer. Those polled also say free shipping/shipping promotions (42.3%) are important factors. Consumers add that helpful, knowledgeable customer service (30.3%), convenient locations (47.9%), low prices (41.2%) and sales or price discounts (74.7%) also aid in their decision to shop at a particular retailer.

As the market becomes more competitive than ever before, retailers in recent years have begun to stress quality and selection of merchandise, and shoppers are paying attention: According to the survey, 6 in 10 say quality of merchandise (60.9%) and selection of merchandise (59.4%) are important factors in their decision to shop somewhere.

“Even with expectations for increased spending this year, smart shopping strategies will be very important to those celebrating the holidays,” said Prosper’s Principal Analyst Pam Goodfellow. “Overall, consumers feel better about where they stand compared to a year ago, and as such could find themselves stretching their dollars to give their loved ones a holiday season to remember. Retailers, however, should still expect to see high demand for sales, coupons and other promotions as shoppers focus on ‘what’s in it for them’.”

Making a list, checking it twice

For the eighth year in a row gift cards are the most requested items. According to the survey, 62% say they’d most like a gift card, followed by clothing (52.5%), books, CDs, DVDs or video games (43.1%), and electronics (34.6%). One-quarter (24.8%) say they’d like to receive jewelry, up from slightly from last year.

When asked if the state of the U.S. economy would affect their holiday spending plans, 4 in 10 (41.4%) said yes, down almost 20% from last year and the lowest amount since NRF first asked in 2009. Of those who said yes, most agree they will compensate by spending less overall (75.6%). Others will shop for sales more often (49.0%), comparison shop online more often (34.4%), use coupons more often (37%), buy more practical gifts (28.4%) and use last year’s decorations (24.8%).

With a little more than 9 weeks to go before Christmas, the nation's retailers have visions of dollar signs dancing in their heads. According to the Natio...

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Holiday sales (already?) seen increasing 4% this year

We're still 3 weeks from Halloween and the National Retail Federation (NRF) is out with its forecast from sales during the Christmas shopping season.

The NRF says despite a turbulent start to 2014, it sees sales in November and December (excluding autos, gas and restaurant sales) jump 4.1% to $616.9 billion – up 1% from the 2013 increase.

Holiday sales on average have grown 2.9% over the past 10 years, including 2014’s estimates, and are expected to represent approximately 19.2 percent of the retail industry’s annual sales of $3.2 trillion. This would mark the first time since 2011 that holiday sales would be up more than 4%.

“Retailers could see a welcome boost in holiday shopping, giving some companies the shot in the arm they need after a volatile first half of the year and an uneventful summer,” said NRF President and CEO Matthew Shay. “While expectations for sales growth are upbeat, it goes without saying there still remains some uneasiness and anxiety among consumers when it comes to their purchase decisions. The lagging economic recovery, though improving, is still top of mind for many Americans.

Improving confidence

While consumer confidence has been unstable much of the year, improvements over the past few months in key economic indicators will give way to increased spending power among holiday shoppers. Retail sales, jobs and housing data all point to healthy gains.

“Though we have only seen consumer income and spending moderately -- and erratically -- accelerate this year, we believe there is still room for optimism this holiday season,” said NRF Chief Economist Jack Kleinhenz. “In the grand scheme of things, consumers are in a much better place than they were this time last year, and the extra spending power could very well translate into solid holiday sales growth for retailers; however, shoppers will still be deliberate with their purchases, while hunting for hard-to-pass-up bargains.”

Seasonal hiring to rise 725,000 – 800,000

With the increase in sales, there's likely to be more hiring during the holiday shopping season.

NRF expects retailers will hire between 725,000 and 800,000 seasonal workers -- potentially more than they actually hired during the 2013 holiday season (768,000). Seasonal employment in 2013 increased 14% over 2012.

“These holiday positions offer hundreds of thousands of people the opportunity to turn their seasonal position into a long-term career opportunity in retail,” said Shay.

Growth in online sales expected

Meanwhile, Shop.org says it expects sales will grow between 8 – 11% percent over last holiday season to as much as $105 billion during November and December.

That projection is based on government data including, consumer credit, disposable personal income, and previous monthly retail sales releases. Holiday non-store sales grew 8.6% last year.

We're still 3 weeks from Halloween and the National Retail Federation (NRF) is out with its forecast from sales during the Christmas shopping season. The ...

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Retailers expect treats, not tricks, as consumers shop for Halloween costumes

Consumers gearing up to celebrate the spookiest holiday of the year have retailers anticipating more costumes than ever flying off the shelves.

According to to the National Retail Federation’s (NRF) Halloween Consumer Spending Survey conducted by Prosper Insights & Analytics, more than two-thirds (67.4%) of celebrants will buy Halloween costumes for the holiday -- the most in the survey’s 11-year history.

Additionally, the average person is expected to spend $77.52 this Halloween, up almost $2.50 from last year. That means total spending on Halloween this year could hit $7.4 billion.

“As one of the fastest-growing consumer holidays, Halloween has retailers of all shapes and sizes preparing their stores and websites for the busy fall shopping season,” said NRF President and CEO Matthew Shay. “There’s no question that the variety of adult, child and even pet costumes now available has driven the demand and popularity of Halloween among consumers of all ages. And, with the holiday falling on a Friday this year, we fully expect there will be a record number of consumers taking to the streets, visiting haunted houses and throwing unforgettable celebrations.”

Costumes for everyone

Party-goers are expected to splurge on spooky and fun garb to wear this year, spending $2.8 billion on costumes overall. Specifically, celebrants are projected to shell out $1.1 billion on children’s costumes, and $1.4 billion on adult costumes. And Fido and Fluffy will not be forgotten, with consumers spending $350 million on costumes for their furry friends.

Candy and greeting cards alike will be popular items this season, as consumers will spend $2.2 billion on candy this year and 35.9% of people will be sending Halloween greeting cards. With consumers planning to spend $2 billion on decorations for the frightful holiday, life-size ghosts, pumpkins and festive decor will be aplenty on lawns and doorsteps throughout the country.

Consumers will celebrate the holiday in many different ways, but topping the list of planned activities is handing out candy (71.1%), while others will decorate their homes and yards (46.7%), and dress in costume (45.8%). One-third of will be throw or attend a party (33.4%), compared with last year's30.9%.

Early shopping

Much like last year, consumers will hit the stores and the Internet early to get the first pick of costumes and candy. According to the survey, nearly one-third of celebrants (32.1%) say they will start their Halloween shopping before the first of October. And, while 43.3% kick off their shopping in the first 2 weeks of October, one-quarter (24.6%) will wait until the last minute and shop the last 2 weeks of October.

While the bulk of shoppers will look for costume inspiration online (34.2%) or in a retail store or costume shop (33%), Pinterest is a growing source of inspiration this year. The survey found 11.4% will turn to Pinterest for costume ideas, versus 9.3% last year. Young adults will drive the most Pinterest traffic: 21.2% of 18-24 year olds will turn to the popular site for ideas, as will 21.0% of 25-34 year olds.

“Social media is a great tool for consumers to find inspiration for all of their Halloween activities, including finding tips for decorating their homes and yards, looking for personal and even family costume ideas, and even finding the best deals from retailers,” said Prosper Insights Principal Analyst Pam Goodfellow. “As the popularity of Halloween continues to grow to unseen levels, there is no doubt that Americans this year will find ways to get in the spirit, looking for affordable, fun ways to celebrate with their families.”

For some consumers the U.S. economy is still top-of-mind. According to the survey, 18.8% say the state of the U.S. economy will affect their Halloween spending plans. Specifically, nearly two in five (19.7%) of those affected will utilize their creative skills and make their own costumes rather than buy a new one this Halloween.

Consumers gearing up to celebrate the spookiest holiday of the year have retailers anticipating more costumes than ever flying off the shelves. According...

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Father’s Day gift spending to top $12.5 billion this year

Like Rodney Dangerfield, dad just “don't get no respect.” That's how it must seem when comparing spending for Father's Day with other holidays.

It's no secret that Father’s Day is the smallest of the American gift-giving holidays -- barely a blip on the retail sales radar compared with Christmas and Mother’s Day. Still, dutiful sons and daughter feel compelled to go out and buy something for the old man. But they don't go crazy about it

According to the National Retail Federation's (NRF) 2014 Father’s Day Spending Survey conducted by Prosper Insights & Analytics, the average person will spend $113.80 on neckties, tools, electronics and other special gifts for dad -- roughly $6 dollars less than they did last year. Total spending for the holiday is expected to reach $12.5 billion.*

“Knowing both cost and sentiment are important to their shoppers, retailers this Father’s Day will make sure to offer promotions on a variety of gift options, including home improvement items, tools and even apparel,” said NRF President and CEO Matthew Shay. “As more people look for ‘experience gifts’ with tickets to baseball games or a day on the golf course, retailers will also make sure to promote their gift cards for families hoping to create the perfect gift package.”

That's it?

Most people (64.1%), according to the survey, will simply say “thank you” to dad with a greeting card, while four in 10 (41.5%) will treat him to new apparel items such as neckties and sweaters -- spending a total of $1.8 billion. Another 42.6% will celebrate with special outings such as dinner or a tickets to a sporting event, spending a total of $2.5 billion.

The survey also found that those celebrating Father’s Day will spend $1.6 billion on electronic gifts like smartphones and tablets, and $1.8 billion on gift cards, letting dad pick his own special gift.

Consumers will also spend on tools or appliances ($663 million), sporting goods or leisure items ($662 million), home improvement items ($645 million), personal care items ($641 million), books or CDs ($555 million) and automotive accessories ($520 million).

Sons and daughters will look for gifts at a variety of locations, including discount stores (28.1%), online (28.4%) and specialty stores (24.2%); 16.6% say they plan to support their communities and shop at a local or small business to find gift items for dad. Most shoppers, however, will head to dad’s favorite department store (35.8%).

Eye on the budget

“As we saw with Valentine’s Day and Mother’s Day this year, consumers are keeping to a strict budget,” said Prosper Insight’s Consumer Insights Director Pam Goodfellow. “Whether they spend $10 or $100, millions of Americans will find creative, affordable ways to show dad how much they care.”

On-the-go shoppers will use their smartphones and tablets to research and purchase gifts for dad this year. Nearly one-quarter of smartphone owners (23.4%) will research products and compare prices on gifts using their smartphone, and 3 in 10 tablet owners (30.6%) will do the same. Nearly 1 in 5 (18.2%) will purchase products with their tablet for Father’s Day.

More than half of survey respondents plan to shop for their father or stepfather (52.3%) and 27.6% of wives will look for ways to show their appreciation for their husband.

Like Rodney Dangerfield, dad just “don't get no respect.” That's how it must seem when comparing spending for Father's Day with other holidays. It's no se...

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Is mom getting stiffed this Mother's Day?

“We still love you mom, but we're cutting back.”

That seems to be the message in National Retail Federation's (NRF) 2014 Mother’s Day Spending Survey. Conducted by Prosper Insights & Analytics, the survey shows consumers will spend an average of $162.94 on mom this year -- down from a survey high of $168.94 last year. Total spending is expected to total $19.9 billion.

Still, retailers are an optimistic bunch. “As one of the most universally celebrated holidays, retailers will take this opportunity to attract Mother’s Day shoppers with promotions on ladies apparel items, health and beauty products, jewelry and even restaurant options,” said NRF President and CEO Matthew Shay. “Now fully into spring, retailers are hoping consumer sentiment and spending intentions continue to grow as we round out one of the busiest retail seasons of the year and prepare for summer.”

When you care enough...

The survey found that most will show their appreciation of mom with a greeting card (81.3%), though it appears many will also look for special gifts. Two-thirds (66.6%) will buy mom her favorite flowers, spending a total of $2.3 billion, and 33.5% will look for spring sweaters and blouses, spending a total of $1.7 billion on apparel and accessory items.

Also high on the list are books and CDs ($480 million), housewares or gardening tools ($812 million), personal experience gifts like a day at the spa ($1.5 billion), jewelry ($3.6 billion), and special outings like brunch or dinner ($3.8 billion).

Gadgetry spending slipping

Having spent the last few years treating mom to electronic gifts like tablets, smartphones, cameras and more, consumers this year may have less of a reason to purchase those items: 13.1% say they will buy mom a consumer electronic item and will spend a total of $1.7 billion, compared with $2.3 billion last year.

However, if mom does have her eye on something special for herself, there are still good things to come in the form of gift cards: 43.3% of those shopping for a gift for mom will buy her a gift card; 41.5% did so last year. Total spending on gift cards is expected rise slightly to $2.1 billion.

Practical gift-giving

“Americans haven’t forgotten about the state of the economy and are treating their finances and gift-giving budgets in a way that keeps practicality top of mind,” said Prosper’s Consumer Insights Director Pam Goodfellow. “But like we saw with Valentine’s Day and Easter, people this year will look for special ways to treat mom to something nice without breaking the bank, knowing it’s the thought that counts.”

Most shoppers will head to specialty stores to find gifts (33.5%), but others will shop at department stores (32.4%), discount stores (24%), and online (29%).

The survey found 18-24 year-olds are the most likely to shop at department stores among all other age groups: more than half (51.6%) will visit a department store in search for their perfect gift for mom. But it’s 25-34 year-olds who will spend the most on mom, spending an average of $216.53.

Nearly two-thirds (63.9%) of those surveyed say they will shop for their mother or stepmother, while 22.5% will shop for their wife, 9.2% will shop for their daughter and 6.6% will shop for grandma.

“We still love you mom, but we're cutting back.” That seems to be the message in National Retail Federation's (NRF) 2014 Mother’s Day Spending Survey. Con...

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Retailers hoping to cash in on the arrival of spring weather

Consumers who are fed up with the long winter will likely welcome the Easter Bunny with open arms this year. But, will that translate into open wallets?

Not necessarily.

According to the National Retail Federations' (NRF) Easter Spending Survey conducted by Prosper Insights & Analytics, consumers will spend an average of $137.46 on apparel, food, candy, gifts and more -- slightly less than the $145.13 spent last year. Total spending is expected to reach $15.9 billion.

“The winter doldrums left consumers with a lot of pent-up demand, and though many Americans may take a cautious approach to spending on Easter items this year, retailers are anticipating that warmer weather will easily put consumers in the mood to buy bright clothes, holiday decorations and more,” said NRF President and CEO Matthew Shay. “As one of the biggest holidays of the year, retailers are looking forward to increased customer traffic in stores and online, and will roll out promotions on everything from garden supplies and patio sets to apparel and grocery items as they help their customers prepare for the holiday.”

Tradition rules

Though fewer people are expected to celebrate this year (80.3% vs. 83% last year), families are still looking forward to their traditional Sunday meals. Those who do plan to celebrate will spend the most on a grocery bill for a family dinner or Sunday brunch out. According to the survey, 85.7% of those celebrating will spend an average of $43.18 on a holiday meal -- totaling $5 billion.

Since the holiday traditionally marks the ceremonial start to spring, 42.9% will purchase new spring attire, such as bright Easter dress clothes for their children, spending an average of $22.71. Total spending on apparel is expected to reach $2.6 billion.

Additionally, nine in 10 (89.3%) of those celebrating will stock up on Easter candy, spending a total of $2.2 billion on their children’s favorite sweet treats. Families will also spend on gifts ($2.4 billion), flowers ($1.1 billion) and decorations ($1.1 billion).

“Americans are eager to dip their toes in the fresh green grass this Easter and celebrate the day with friends and family,” said Prosper Insights and Analytics Director Pam Goodfellow. “Though they are planning to trim their budgets in terms of spending on food, clothes and gifts, most will look for personal and fun items that won’t break the bank in order to enjoy the day.”

How they shop

The survey also found that many will use smartphones or tablets to check off their Easter shopping list.

Of those who own smartphones, nearly one in four (23.4%) will use their device to research products or compare prices. Just 12.2% will make an actual purchase with their smartphone.

Nearly 1 in 5 (19.2%) tablet owners will make a purchase on their device, but most will simply research holiday gifts, apparel and other items (30.2%).

Consumers who are fed up with the long winter are expected to welcome the Easter Bunny with open arms this year. But, will that translate into open wallets...

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Valentine’s Day: The head or the heart?

Will consumers let their hearts rule this Valentine’s Day and splurge, or following a modest Christmas shopping season, pay attention to what their head are telling them.

According to the National Retail Federation’s (NRF) 2014 Valentine’s Day spending survey conducted by Prosper Insights and Analytics, it's the latter.

The survey finds 54% Americans will celebrate with their loved ones this year, down 6% from 2013, with the average person planing to spend $133.91 on candy, cards, gifts, dinner and more, up less than $3 from $130.97 last year. Total spending is expected to reach $17.3 billion.

“Valentine’s Day will continue to be a popular gift-giving event, even when consumers are frugal with their budgets. This is the one day of the year when millions find a way to show their loved ones they care,” said NRF President and CEO Matthew Shay. “Consumers can expect Cupid’s holiday to resemble the promotional holiday season we saw just a few months ago, as retailers recognize that their customers are still looking for the biggest bang for their buck.”

Perfection on a budget

Gift-givers will find the perfect gift for their loved ones that fits their budget, whether it’s candy, flowers, jewelry, clothing, an evening out or simply a greeting card. Nearly half (48.7%) will buy candy, a third will give flowers (37.3%) and over half (51.2%) will send greeting cards.

Nineteen percent will treat their significant other to something sparkly -- jewelry spending will total $3.9 billion, and 37% will celebrate with an evening out, spending an estimated total of $3.5 billion. Others will give more practical gifts like clothing (15.8%) or gift cards (14%) so their loved ones can have that item they’ve been eyeing in the store.

Big spenders

Men will spend $108.38 on gifts for their significant others -- twice as much as women who will lay out $49.41 on their special someone. But Valentine’s Day isn’t just for couples; people will show their appreciation for family members (59.4%) friends (21.7%) teachers (20.4%) and colleagues (12.1%). And like every holiday, people won’t forget about their pets. More than 19% will buy gifts for their furry friends, spending an average of $5.51.

“While fewer are planning to celebrate Valentine’s Day this year, millions of shoppers will still make room in their discretionary budgets to send cards and gifts to loved ones or enjoy a special evening out,” says Prosper Insights and Analytics Director Pam Goodfellow. “Consumers can expect promotions on everything from flowers to date night dinner packages in the coming days, leaving plenty of ideas for those looking to spoil their Valentines.”

Cautious consumers do their research when it comes to shopping, and many will purchase gifts online. The survey found that 26.1% plan to shop online this Valentine’s Day, virtually the same as last year. Many will turn to their tablets or smartphones before making their final gift decisions; 24% will research products or compare prices on their smartphones and 32.2% will do so on their tablets.

Will consumers let their hearts rule this Valentine’s Day and splurge, or following a modest Christmas shopping season, pay attention to what their head ar...

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Internet continues to level the playing field for consumers

There has always been a certain tension between businesses and consumers. What has been good for one has not always been particularly good for the other.

For example, if a business can preserve and expand its profit margin on the things it sells it is usually more profitable, a good thing for the company and its stockholders. But high margins mean fewer sales and discounts – bad for consumers.

For a long time it seems businesses have maintained the upper hand in this relationship but the tables appear to be turning in favor of the consumer, and the Internet – which has emerged as a powerful tool for communication and commerce – may be the reason. The latest evidence may be found in the most recent holiday sales.

More online shopping

A report by the Wall Street Journal found in-store traffic during November and December was down sharply from the 2010 holiday shopping season – about 50% lower. Since the economy was much stronger in 2013 than 2010, a year after the end of the Great Recession, that shouldn't be. 

Consumers were still spending money, however. They just weren't spending it in retail stores.

Economists saw the same thing happen in 2012. On Black Friday in-store sales dipped slightly. However Black Friday online sales jumped 26%. In 2013 that trend continued.

CardinalCommerce, a payment system for retailers, says there was a record number of online transactions during the 2013 holiday shopping season, an increase of 46% over 2012. On Cyber Monday, consumers spent $2.29 billion, making it the biggest sales day in e-commerce history, according to the Custora Pulse, an annual holiday benchmark report.

New records

Cyber Monday's overall online shopping numbers marked a 16% increase from 2012. Online sales broke all-time records each of the five days from Thanksgiving Day through Cyber Monday in 2013.

With so many transactions occurring online, fewer were taking place in stores. Retailers like Target and Walmart, with a strong online presence, were able to make up for their lost in-store revenue. Stores without a strong web presence were the big holiday losers.

The real winners, one can argue, are consumers who can quickly shop for the best price on a particular item and then buy it, without ever leaving the house. In the past shoppers had to go from store to store to find what they wanted, and didn't always get the best price.

UPS meltdown

Lest anyone doubt the shift from in-store sales to e-commerce, just look at what happened to United Parcel Service (UPS) in the last week before Christmas. UPS acknowledged that it was overwhelmed by unexpected volume but that explanation didn't sit well with consumers, who said the company should have stopped guaranteeing next-day delivery if it couldn't deliver. One driver quoted by USA Today said it had been the "worst Christmas ever."

Worst Christmas for UPS, perhaps, but the best Christmas yet for online retailers. And undelivered presents aside, a win for consumers who were able to get more bang for their Christmas buck, thanks to the Internet.

The Internet has given consumers an advantage in other ways as well. In the last few years – especially since the explosion in mobile devices – deal and coupon sites have grown in popularity. These sites direct consumers to stores in their areas that have discounts on all kinds of products and services.

The trade publication eMarketer estimates more than 92.5 million people in the U.S. redeemed a digital coupon in 2012. This year, the company predicts U.S. adult digital coupon users will surpass 100 million.

Posting experiences

Finally, the Internet gives consumers a way to communicate, sharing information about experiences, good and bad. ConsumerAffairs has given consumers a place to communicate with each other since 1998. There have been many other sites since then.

Businesses taking advantage of consumers, or providing poor service, have been called to account. The smart operators have adapted, using the Internet to respond to consumer complaints and make things right.

Now, when you make a significant purchase, such as a car or major appliance, you are likely to get an email from the company you did business with, wanting to know about your experience. It's a proactive way to identify product and service problems before they get posted online.

The bottom line is that all of this is returning power to consumers, who now have more leverage in the marketplace than they once did. In many cases, it's resulting in better deals and better service.

There has always been a certain tension between businesses and consumers. What has been good for one has not always been particularly good for the other....

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Slow shipping from the Bradford Exchange?

When we first noticed a sudden uptick in complaints from customers of the Bradford Exchange — specifically, complaints boiling down to “they promised fast shipping, yet my order still hasn’t arrived” — we initially thought: “Well, it is the middle of December holiday shopping season, and most of the continental United States didget pummeled by a bad winter storm this past week, so maybe some slight delays in shipping are to be expected.”

Then we dug a little deeper and found complaints from people who say they ordered items as early as May and still haven’t received their items, and blaming that delay on Hanukkah, Christmas or the Great Winter Storm of December 2013 strikes us as a definite stretch.

We emailed the Bradford Exchange to ask for clarification regarding their shipping times, as well as how late customers could order items from them and still expect to receive them in time for Christmas — although we just now remembered that, when we sent our message, we neglected to specify Christmas of this year. If and when the company gets back to us, we hope that oversight doesn’t prove a problem.

On Dec. 10 we got two complaints, one from Debbie in West Malling, England and the other from Dawn in Laguna Hills, Calif. Debbie asked: “How [is] a company allowed to take your money then ignore you without so much as a receipt? … Before I paid, I was told I would receive my goods in two days. For reassurance, I tried ringing them few times, number out of order. Then I got through to automated service saying it will call back in one hour. When I log in, I'm told the same as yesterday, information update in 24 hours. By tomorrow, I think my money for the goods will be gone from my account. I don't think I will have my goods tomorrow even though I would have paid express delivery for this date. Watch this space.”

By the time business hours in Britain ended the next day, Debbie had not reported receipt of her items.

Dawn, meanwhile, told us this: “I placed an order on 11/27/13 and the order shipped via FedEx SmartPost. FedEx has no record of the tracking number. Bradford has the same information from FedEx that I have. The rep I spoke to now says because of the holiday, the shipment times may be as much as 15 business days instead of 7-10 as advertised on their website. I had contacted them three times about this shipment and every time was told I had to wait it out. I told the rep on this morning's call that this was unacceptable and to resend the item. She said I would have to pay for it …. Told her that the website was misleading and that my frustration level was reaching its limit due to unacceptable answers.”

Even longer timeframes

But most of the complaints we got involve much longer timeframes. Sarah in Conway, Arkansas, wrote us a week before Halloween to say: “I ordered my ring in May. It was due to be at my house on July 27. Two days before July 27, I get a postcard saying it's on backorder and now I won't be getting it till Oct 24. I wasn't happy but I loved the ring so I went ahead and said, "Go ahead and send it anyway..." Well, once again, right before it's due to be here, I get another postcard saying I won't be getting it till December. Now I'm pissed. I want my stuff. When I call customer service, all I get is, ‘We're sorry. There is nothing we can do, yadda yadda yadda.’ I mean come on, get your ** together, Bradford Exchange!”

Marlena of Sanger, Calif., said on Nov. 25 that she “Placed an order for a ring. It was supposed to ship on a specific date. Every day since then the ship date has changed. Julia at Bradford Exchange customer service couldn't give me any definitive info. I can't even cancel my order because they already authorized my credit card."

Note to Marlena and anyone else in a similar situation: you can indeed still cancel your order, by informing your credit card company of the situation and demanding a chargeback. Incidentally, this also illustrates why, when paying for mail-order goods, credit cards generally offer more protection than debit or prepaid money cards.

But Alienna of Springfield, Mo. didn’t specify how she paid for her Bradford Exchange order, so we don’t know if a credit card chargeback would solve her problem:  “I ordered checks, and they took my payment for them. I waited until a week after they said I would get them, and called them back. They repeated my address back to me correctly and sent me a new shipment of checks which I still haven’t received. They have their money and I have no product.

"Very mature customer base"

Consumers rate The Bradford Exchange
However, we don’t want to give the impression that we’ve received only negative reviews about the Bradford Exchange.

Rose in Ontario likes the company so much, she wrote us on Dec. 4 to say “This is a 40 year old, very reputable company. I got a very nice agent on the phone with me one day who explained to me that most of their customers are very mature (60 years of age +) and these people are dealing with speaking with people with dementia, deafness, etc., etc., many times a day and over and over again. They have a very mature customer base and have been in the business for long enough to prove that they aren't 'scamming' anyone. If you feel that way, it’s because you either did not read the ad properly and thoroughly, or call to double check the appropriate information before placing your order.”

For some reason, we suddenly just now remembered that day in middle school when our much-younger-self learned the important social skill/life lesson: “If someone is very nice to you but constantly insults other people, chances are that someone isn’t actually very nice.”

Regardless, Rose says she’s been a customer for over 10 years now, and “I have been very happy with this company. It is not as instant as everything these days, but I can be patient. [A delay in] Getting my next cat statue, precious moments figurine or personalized ring (while VERY exciting to me) is not the end of the world. Treasure life and not the material things you are waiting impatiently for it to give you because you paid for it. Patience is a Virtue.”

 There’s definitely much to be said for the notion “There’s more to life than the acquisition of material things”; however, it’s a complete non sequitur when discussing “Customers annoyed because they paid good money to acquire material things they have yet to receive.” And while patience is a virtue, it arguably takes a backseat to such virtues as “keeping your word” and “holding up your end of a bargain.”

When we first noticed a sudden uptick in complaints from customers of the Bradford Exchange—specifically, complaints boiling down to “they promised fast sh...

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Game systems, iPads work their way onto the list for Santa this year

While kids still want classic toys like LEGO and Barbie for Christmas, so-called “nontraditional” items are finding their way onto wish lists this year.

According to the National Retail Federation's (NRF) 2013 Top Toys survey, iPads are among the most popular gifts for both girls and boys -- with demand among young girls being slightly higher (girls #4, boys #13).

“Although consumers may spend slightly less on holiday gifts this year, parents will still find a way to check off items from their child’s wish list,” said NRF President and CEO Matthew Shay. “Early promotions and attractive holiday deals will put parents in a position to find their children the perfect gifts while still maintaining their budgets.”

What do they want?

According to NRF’s 2013 holiday consumer survey, 44.3% plan to buy toys as gifts this holiday season. Children are still asking for timeless items like Barbie and dolls (girls #1and #2 respectively) or LEGO and toy cars (boys #1 and #3 respectively).

And the younger generation is clearly more technologically savvy than ever, asking this year for tablets/iPads, smartphones (girls #11) and game consoles like Xbox One (boys #5) and PlayStation 4 (girls #10, boys #6).

Other popular toys for girls include Monster High Dolls (#3), Disney Princess (#4) and American Girl (#5). The hot new item for boys this year is Skylanders (#7), a hugely popular interactive video game that allows kids to play with a toy action figure at the same time.

“Timeless, classic toys will always resonate with children, but tablets and smartphones continue to steal more attention from today’s kids,” said Pam Goodfellow, consumer insights director for Prosper Insights and Analytics, which conducted the survey. She says that leaves mom and dad with no option but to look for ways to get their children their own items -- “and leave theirs alone.”

2013 Top Toys for Boys

1. LEGO

2. Video Games

3. Cars & Trucks (generic)

4. Hot Wheels

5. Xbox One

6. PlayStation 4

7. Skylanders

8. Remote Controlled Vehicles

9. Action Figures

10. Bicycle (T)

Teenage Mutant Ninja Turtles (T)

2013 Top Toys for Girls

1. Barbie

2. Dolls (generic)

3. Monster High Dolls

4. Disney Princesses (T)

Tablet/Apple iPad (T)

5. American Girl (T)

Lalaloopsy (T)

6. Furby

7. LEGO/LEGO Friends

8. Elmo/Big Hugs Elmo

9. Hello Kitty

10. My Little Pony (T)

PlayStation 4 (T)

While kids still want classic toys like LEGO and Barbie for Christmas, so-called “nontraditional” items are finding their way onto wish lists this year. A...

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A bargain gift? Careful, it could be counterfeit

This holiday shopping season there have been some eye-popping bargains so far. But mixed in with all these great deals are some not-so-great offers. Yes, the price is rock bottom but the merchandise is a knock-off, a counterfeit version of the brand you think you are getting.

“Almost everyone wants a good deal and wants to save money, but buying counterfeit poses serious health and safety risks, not to mention loss of revenue to businesses,” said Mississippi Attorney General Jim Hood. “As parents, we need to set the example for our children and explain to them the consequences of buying counterfeit products.”

Safety is an important issue. Counterfeit goods haven't undergone safety inspections like the real version of the product. They could pose a danger to the recipients.

Not a victimless crime

Once viewed as “victimless crimes,” counterfeiting and piracy have become big business in recent years. Since the early 1990s, the U.S. Department of Commerce reports trade in counterfeits has grown at eight times the rate of legitimate trade. Seizures of counterfeit goods by the U.S. Customs and Border Patrol rose 125% during the past five years and are up 80% from 2005 to 2006 alone.

How can you tell if that bargain you are considering is the real thing or just a cheap knock-off? The U.S. Chamber of Commerce offers this advice:

Look closely at labels, packaging and contents

This might be your best way of spotting a fake. Look for missing or expired “use by” dates, broken or missing safety seals, missing warranty information, or otherwise unusual packaging.

Consider the source

If you are buying from a reputable, well-known store or website, chances are you are dealing with the real thing. Buying from a street vendor or a website you've never heard of could increase your chances of ending up with a counterfeit article.

Watch for missing sales tax charges

No one likes to pay sales tax but if you aren't charged, that's a red flag. Businesses selling counterfeit goods usually don't report their sales to financial authorities—a difference you may notice in the price you ultimately pay, especially in states that collect sales taxes.

How secure is your transaction?

Operations moving counterfeit goods aren't likely to invest in elaborate security systems to protect your financial information. Walk away if you are uncomfortable with the security of the transaction. When doing business online, make sure your payments are submitted via websites beginning with https:// and look for a lock symbol at the bottom of your browser. If you are making an in-person purchase, check to make sure your credit card information does not appear on copies that can fall into the wrong hands.

Here are some other signs you aren't dealing with the real thing:

  • The product priced substantially below retail
  • The product appears to be of poor quality
  • The packaging is torn or otherwise suspicious
  • The seller accept payments in cash only
  • The logos don't look quite right or are in the wrong place
  • There is no licensing, copyright or trademark information on the packaging

Most common counterfeits

Almost any product can be counterfeited but there are certain items that get copied more than others. Toys and electronic games are a common counterfeit product because they are so easy to fake. Jewelry is another common con – beware the Rolex watch for $50. Music CDs and movies are also easily copied and sold as the real thing. Jerseys of professional sports franchises are easily copied too.

“We must recognize counterfeits for what they are,” Hood said. “They are a serious danger to our personal, financial and societal well-being.”

This holiday shopping season there have been some eye-popping bargains so far. But mixed in with all these great deals are some not-so-great offers. Yes, t...

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CyberMonday lives up to its hype

From all the hype, you would think that Black Friday and Cyber Monday were days when humanity scaled new heights, achieved new dreams or otherwise hung the moon.

But although it gets a little tedious listening to all the blather, the fact is that Cyber Monday blew it out the tailpipe this year, according to new figures released by comScore, which ranks this year's Cyber Monday as the heaviest U.S. online spending day in history.

Sales for the day reached $1.735 billion, up 18% from a year ago, while online spending for the five-day period beginning Thanksgiving totaled $5.3 billion, up 22%.

"Any notion that Cyber Monday is declining in importance appears to be completely unfounded," said Gian Fulgoni, the chairman of comScore. "While it's true that many retailers are bleeding their Cyber Monday promotions into the weekend before and the days afterward, Cyber Monday itself continues to be the most important day of the online holiday shopping season."

For the holiday season to date, $23.9 billion has been spent online, marking an 8 percent increase versus the corresponding days last year (and a 25 percent increase if using the alternate comparison of the 4-week period preceding Thanksgiving).

The weekend after Thanksgiving posted particularly strong growth online, raking in $1.594 billion in spending for an increase of 34 percent compared to the same weekend last year. For the five-day period from Thanksgiving through Cyber Monday, online buying from desktop computers totaled $5.3 billion, up 22 percent versus last year.  

Electronics led the way

Not surprisingly, electronics of all kinds led the way, as consumers snapped up smartphones, tablets, big-screen TVs and other goodies.

During the five-day period from Thanksgiving through Cyber Monday, consumer electronics ranked as the fastest-gaining product category versus year ago, followed by video game consoles & accessories, home & garden, apparel & accessories and sport & fitness.

From all the hype, you would think that Black Friday and Cyber Monday were days when humanity scaled new heights, achieved new dreams or otherwise hung the...

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'Webrooming' this holiday season's biggest shopping trend

Last year it was showrooming – the practice of checking out merchandise in a store, then ordering it online, usually from some place else.

Retailers hate that and geared up this holiday season to try and counter it with aggressive online deals of their own. But consumers are on to a new trend – webrooming – according to a new survey from Harris Interactive.

Webrooming is just the reverse. A consumer will use a desktop or mobile device at home to check out deals, then head for the store to make the purchase. Retailers like that a little better, though truth be told most big box chains are now so heavily invested in an Internet sales model it probably doesn't matter.

The survey shows that nearly half of U.S. consumers – 46% – have showroomed, up only slightly from last holiday season. But this year 69% of consumers say they have webroomed.

Not mutually exclusive

Showrooming and webrooming are far from mutually exclusive. In fact, the survey shows that those who have done one are more likely to have done the other as well. Six in ten webroomers have showroomed and nearly nine in ten showroomers have webroomed.

All of this points to the importance of the Internet as a shopping tool. Consumers no longer go blindly into a transaction, with no idea what price another store might have on their item of interest.

While retailers may not like showrooming, webrooming places just as much – if not more – pressure on them. In the comfort of their home a consumer has plenty of time to visit multiple sites and conduct multiple searchers, reading multiple reviews before making a decision. In a crowded, noisy store with their smartphone, the same consumer might visit fewer sites before pushing the “buy” button.

That means retailers' websites not only have to have the best prices, their websites also have to be the most functional and easy to use.

You snooze you lose

“If performance is slow, if you're on your mobile phone or a tablet, and you're not able to access the site quickly, people will abandon that transaction,” said Margaret Kuchler, Director of Industry Marketing for Akamai Technologies. “They may be less likely to revisit the site, and may be even less likely to purchase from the company in the future.”

Dr. Gary Edwards, Chief Customer Officer at Empathica, which consults the retail industry, agrees.

The takeaway for retailers is that shoppers expect the customer experience to be continuous across all channels,” he writes in a recent blog entry. “To take advantage of the webrooming trend, leading retail brands are launching initiatives that expand consumers’ access to information online, while retaining control over the customer journey by emphasizing brick-and-mortar as the customer’s final destination.” 

Other research suggests webrooming is more prevalent than showrooming among the Millennial generation. According to research conducted by the Urban Land Institute earlier this year, 50% of consumers age 18-34 prefer to research their purchase online before heading to the store, while only 11% said they preferred to showroom.

Winners

While new trends always present new opportunities for upstarts, the Harris Interactive poll suggests the established players are benefiting most. The survey shows showroomers are spending the most time at Walmart, Best Buy and Target, in that order – then doing the majority of their buying at Amazon.com.

However, Walmart, Best Buy and Target are benefiting the most from the webrooming trend, because after conducting their research at home, that's where most consumers are going to make their purchases, the survey shows.

"When it comes to the battle for consumers' holiday shopping dollars, all retailers are upping their games," said Mike de Vere, President of the Harris Poll. "Online versus brick and mortar retailers each have their own advantages, and poaching customers from competitors is all about playing to those strengths.”

It also provides more choices for consumers. Want to skip the crowded stores this holiday shopping season? Online is a clear answer. Feel better about being able to take your purchase home with you immediately? Brick and mortar stores have you covered.  

Last year it was showrooming – the practice of checking out merchandise in a store, then ordering it online, usually from some place else.Retailers...

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Picking the right toy for a child

If you are a parent you probably know exactly what your child wants as a gift. More than likely you hear about it several times each day. But what if you are shopping for a grandchild, a niece or the child of a friend? Do you know what makes a good gift?

While it's always gratifying to get children a gift they'll like, it's more important to buy gifts that are safe and age-appropriate. Just to be safe check a list of recalled toys. These are toys that don't meet the safety standards published by the Consumer Product Safety Commission (CPSC). 

Consulting the list is a good idea if you bought a toy months ago and set it aside. On the off-chance that it was recalled after you purchased it, the list will let you know.

Consider the child's age

If you don't know the child very well it can sometimes be hard to know whether they might like the toy you have in mind. That's where the age factor can be a help. To increase your odds of pleasing the recipient, select something that is appropriate for their age.

You will usually find the recommended age range printed on the package or in the instruction manual like this: 5-6 years or +5 years. There is a safety issue here – a toy in the hands of an older child might be perfectly safe but not for a child who is much younger.

But age plays another role. You don't want to select something that is too advanced for the recipient or something they'll consider “lame” because it is for a younger child.

Federal safety experts suggest you avoid buying toys with sharp points or toys that shoot projectiles for any child under eight. These types of toys can cause serious injuries.

Check for lead

Despite regulations against its use lead is sometimes found in children's toys, resulting in a recall. Read labels carefully to make sure the item you are considering isn't one that has slipped through the regulatory cracks. Lead is a toxic substance, especially for small children.

If you are buying a battery-operated toy, make sure the battery compartment can't be opened by a child. Also, it's advisable to avoid toys that have to be plugged in or that use electrical wires.

Suggestions

Now that we've told you what not to buy, you probably would like a couple of suggestions for what you should buy. Parent's Choice includes among its suggestions Spot It! Party, a refreshing break from video games. In this game players try to be the first person to identify matches on various game cards. It's appropriate for ages 10 and up. 

For ages two and up Parents.com recommends Animal Hospital, with three animals and realistic tools, including a stethoscope and pet vitamins. 

In the video game department, Parenting.com has a list of the best PlayStation 3 games for kids, the best XBox 360 games for kids and a list of the Top 10 violent video games to avoid. 

Finally, the National Parenting Center recently released its list of toys earning its Seal of Approval. The list is heavily dominated by educational toys and items designed to appeal to a child's sense of creativity.

Remember, when a child opens a toy, immediately throw away packaging, including plastic wrappers, boxes, string or other packaging. Children can accidentally choke or harm themselves if they play with them.

If you are a parent you probably know exactly what your child wants as a gift. More than likely you hear about it several times each day.But what if you...

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Data suggests consumers doing more holiday shopping online

It may be a few days before there are estimates of how much consumers spent between Thanksgiving and Cyber Monday but we already know how they shopped. They did it with their computers, tablets and smartphones.

Akamai is a web content distribution network that powers 96 of the 100 top U.S. retailers’ websites and closely tracks how those websites are being used. Akamai's publicly accessible Net Usage Index (NUI) tool tracks traffic to these sites in real time. It showed an astonishing start to Cyber Monday with the retail NUI showing over 9.1 million page views per minute – 283% over normal – as of 11 a.m. ET on Cyber Monday.

Margaret Kuchler, Director of Industry Marketing for Akamai Technologies, has been tracking web traffic to retailers' sites on an ongoing basis. The trend of holiday shoppers moving from brick and mortar stores to the online marketplace has suddenly accelerated this year.

20% increase over last year

“What we're seeing this year is at least a 20% increase in peak page views per minute over last year,” Kuchler said. “On Black Friday, specifically, we saw a really big traffic day.”

Black Friday was the biggest day last week but just barely. Thanksgiving Day, which has emerged as a holiday shopping day only in the last couple of years, had almost as much retailer web traffic as Black Friday.

On Black Friday there were 9.3 million peak page views per minute at 1 p.m. ET, according to Kuchler's charts. Thanksgiving Day peaked nearly as high, but what is more notable, Kuchler says, is the longer sustained periods of web traffic than Thanksgiving Day 2012.

Page views don't necessarily translate into purchases. There can be many reasons why a consumer would visit a website and not make a purchase. But it correlates fairly closely. And it isn't unreasonable to assume that there has been a seismic shift in the way consumers do their holiday shopping.

“I think this suggests that shoppers are shifting more of their shopping and spending to the web,” Kuchler said. “I think mobile is playing a major role in that as well.”

Role of mobile

The data bears that out. Akamai Research based on data for 30-plus retailers found 38% of consumers visiting those sites on Saturday were using a mobile device. The company estimates that 89% of consumers use their smartphones while shopping in stores. The Internet – in particular mobile – has become a powerful took for savvy consumers.

“They've got a lot of power at their finger tips,” Kuchler said. “They also have a sounding board through social networks and review sites so that if they are dissatisfied it's easy to share their experiences, good or bad.”

This powerful tool puts pressure on retailers. Online they have to make sure their websites are optimized for performance and keep people engaged long enough to make a purchase. It also works to the benefit of consumers shopping in stores.

Stores 'going digital'

“A lot of stores are getting more digital, enabling their associates to have iPads so they can look up inventory or give a demo of a product,” Kuchler said. “People have that access on their own but if you leave it to them they might pull up your competitor's site.”

So instead of fighting the Internet, retailers have embraced it with the evidence showing up in this year's web traffic numbers. And while the Cyber Monday numbers may surpass those of Thanksgiving and Black Friday, it raises the question – is there really any need for a Cyber Monday?

“Years ago Cyber Monday was such a big event because broadband adoption was not that advanced at the consumer level,” Kuchler said. “You shopped at work because you got good broadband connectivity there. Now that consumers have connectivity at home we're seeing large amounts of traffic from Thanksgiving through Cyber Monday.”

As Akamai sums it up, we no longer go online. We are online.

It may be a few days before there are estimates of how much consumers spent between Thanksgiving and Cyber Monday but we already know how they shopped. The...

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On a budget? Here are 20 gifts under $20

Survey after survey has suggested consumers plan to spend less this holiday season. In response, retailers have ramped up the sales and started Black Friday promotions three weeks early.

But just because you've put yourself on a budget this holiday season doesn't mean you can't buy thoughtful gifts the people on your list will appreciate. To get you started here are 20 gifts that sell for $20 or less. Keep in mind that many of them have to be purchased online.

In the kitchen

  • Food Network Waterproof Digital Thermometer - Every chef needs precise data on the cooking progress. This digital thermometer provides it. From Kohl's at $14.99.
  • Roma 6" Traditional Pasta Machine - Instantly helps you turn your kitchen into an Italian restaurant. Available at Walmart for $19.98.
  • Fox Run Craftsmen Aluminum Ravioli Maker - To supplement the pasta machine consider this tool to crank out ravioli. From WayFair for $15.70.
  • Touchless Bag Resealer - Just slide Bag Re-Sealer across bags to seal in freshness. Safely pack cosmetics when traveling. Magnetic back keeps Bag Re-Sealer handy on your refrigerator. At Amazon.com for $16.98.
  • Ekco PAO! 9-Piece Deluxe Sushi Set - The Sushi Maker Kit includes a sushi rolling mat, a three-step sushi maker, a rice paddle, two dipping sauce dishes, two pair of chopsticks and two chopstick rests. The Sushi Rolling Mat set also comes with complete instructions, cooking tips and recipes. At Walmart $14.98
  • Sushi for Dummies - You say you don't know how to make sushi? How hard could it be, there's no cooking involved? Still, this book guides you through the process. At Target for $16.99.

For pet owners

  • Dogit Go Slow Anti-Gulping Dog Bowl – Know someone with a dog who eats like a pig? This gift may help the pet's digestion and reduce the sloppy messes around the dog's eating area. You'll find it at Petsmart for $11.99.
  • TagWorks Sport Gold Fish Pet Tag – If someone on your list has a cat that tends to wander far from home this classy, personalized tag may make sure they find their way home. Permanent laser-engraved text. 3M protective film enclosed to prevent wear caused by the constant rubbing action of a license tag. Attaches to most collars. From Petsmart for $9.99.
  • Rayovac Keychain Charger – Cellphone batteries die at the most inopportune times. But having this handy charging device on your keychain means you've got a little extra juice when you need it. Available at Walmart for $8.97.
  • Giant jack to hold your smartphone – This large plastic jack (as in the child's game Jacks) cradles your smartphone when it isn't in your pocket. Instead of laying your phone on the table where it can pick up scratches, place it in Jack’s waiting arms until you need it. The stable, horizontal positioning is also ideal for Web browsing or participating in video chats with friends. At Brookstone for $5.99.
  • C9 by Champion Men's Easy Touch Running Gloves - Assorted Colors. Lightweight and comfortable with touchpads on the index fingers for smartphone use. At Target.com for $11.19.

Handmade gifts

Ordering from Etsy can often produce high quality, thoughtful gifts for very little money. While many items are one-of-a-kind handmade objects most artists will make another upon request. Here are a couple of examples:

  • Cold-process soap handmade with moisturizing oils - saponified olive, palm, soybean, cocoa butter, shea butter, sunflower and coconut oils, Guiness Extra Stout Beer, cocoa powder, scent. Handmade by All Things Herbal in Pequot Lakes, Minnesota. $6
  • Personalized Initial Necklace with Pine Cone Charm Silver Toned Monogrammed Jewelry Copper Rustic Nature - From It's Taylor Made for $15.
  • Radio Flyer My 1st Scooter - An old fashioned toy but kids will probably think its something new. After all, when was the last time you saw a kid on a scooter? A clearance items at AceHardware.com. $19.99.
  • Nakamichi Mini Speaker – When ear buds just won't do, amplify your smartphone or tablet with a battery powered speaker that pumps out great quality. The built-in lithium battery recharges using the Mini USB Port. Also plays MP3s with your Micro SD card or Flash drive. At Sears for $14.99.
  • LEGO Star Wars AT-RT Walker – The popular LEGO line of toys can be on the pricey side but we found this Star Wars-themed item at Toys R Us for $17.99.

Survey after survey has suggested consumers plan to spend less this holiday season. In response, retailers have ramped up the sales and started Black Frida...

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Survey shows we're becoming a nation of re-gifters

Not every present we receive is something we really want. In fact, some can be downright bizarre. Increasingly those gifts end up being gifts given to someone else, a practice known as “re-gifting.”

While it might seem impolite to recycle a gift, the evidence suggests the practice is becoming mainstream. A survey by Ebates.com found that one-third of U.S. consumers re-gift during the holiday season. This year, 39% said they will give a gift they received to someone else.

The perfect re-gift

What makes the perfect re-gift? Respondents to the survey favor home décor items, gift cards, bottles of wine, books and perfume or cologne. The term “re-gifting,” by the way, is said to have originated in a 1990s episode of Seinfeld.

To find out if re-gifting is ever acceptable, we consulted etiquette guru, EmilyPost.com. We were surprised to find that it is, sort of.

“Gifts should be recycled only rarely, and only when the following criteria are met:

  • You're certain that the gift is something the recipient would really like to receive.
  • The gift is brand new (no cast-offs allowed) and comes with its original box and instructions.
  • The gift isn't one that the original giver took great care to select or make.

Risky re-gifting

But re-gifting must be done carefully. It becomes risky when the original giver, original recipient and new recipient all know each other, as in the above Seinfeld clip. Ask yourself if it would be awkward if they all knew that you've recycled a gift from one to the other.

Re-gifts sometimes come in handy when you unexpectedly receive a gift from someone and feel you must reciprocate. In the Ebates survey, 50% of those questioned said they plan to have a “back up” gift at the ready for just such an occasion. Coincidentally, the top choices of “back up” gifts include a gift card, candy or snack, wine or champagne, a book, and home décor – many of which made the list of most popular re-gifts.

Celebrating re-gifting

There is even a website – regiftable.com – that celebrates the practice of re-gifting. The site, operated by the Money Management Institute (MMI), promotes re-gifting as a way to be frugal and practical during the holiday season. But it cautions that not all gifts are re-giftable.

“Never re-gift handmade or one-of-a-kind items,” the site advises. “Signed books and monogrammed items are off-limits. Do you have to be told not to re-gift free promotional items? Some gifts that are good candidates for re-gifting include good (unopened!) bottles of wine, new household items and inexpensive jewelry.”

Should you ever re-gift to your spouse or significant other? It's probably a very risky move, though the Ebates survey suggests it might be tempting.

The survey found consumers – 30% of women and 23% of men -- have the hardest time buying for their significant others. The survey found that trend remained consistent regardless of whether the couple had children, but became increasingly difficult as their incomes rose.

So if you open a nicely wrapped gift this holiday season and find a home décor item, gift card, bottle of wine, a book or perfume or cologne, you might have been re-gifted.

Not every present we receive is something we really want. In fact, some can be downright bizarre. Increasingly those gifts end up being gifts given to some...

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Growth projected for Black Friday and Cyber Monday sales -- but not much

Nearly stagnant disposable incomes, the government shutdown and a general waning of consumer coonfidence are expected to take a toll on sales in the coming Christmas shopping season.

IBISWorld is forecasting weak Thanksgiving and holiday gift spending, with revenue generated by the Thanksgiving holiday increasing only slightly from 2012. And, say these experts, while Cyber Monday sales are anticipated to increase strongly by double-digits this year, this growth rate is deceptive. Forecasters say it's mainly due to consumers’ continued shift away from physical store shopping and toward online deals.

The bottom line: Overall gift spending from Black Friday through Cyber Monday is expected to grow by a meager 2.2% year-over-year.

Thanksgiving

Compared with last year, Thanksgiving spending is anticipated to grow 3.7% -- to $8.2 billion. More than two-thirds of this figure is expected to come from spending on food and drink for family gatherings and festivities; this category is expected to increase 5.1% from 2012. Celebrating the year-end holidays with loved ones remains an important tradition for many Americans, so spending on consumables is not expected to suffer much, despite poor confidence.

Families and relatives are expected to gather around the turkey this year, with 87.8% of US households expected to celebrate T-day. The average household will spend $52.75 on Thanksgiving dinner and $31.23 on turkey alone. Other, more discretionary expenses such as greeting cards, gifts and decorations are not anticipated to grow much this year -- increasing only 0.7%. Consumers are more likely to dedicate their cash to food and drinks.

Thanksgiving Sales

200820092010201120122013
Food and drink ($m)$4,741.8$4,530.9$4,746.6$5,046.1$5,393.5$5,666.5
Turkey ($m)$2,699.4$2,533.6$2,722.6$2,987.4$3,253.3$3,354.2
Other expenses ($m)$2,442.7$2,333.3$2,289.1$2,384.3$2,497.9$2,557.5
Total ($m)$7,184.5$6,864.2$7,083.3$7,478.1$7,933.8$8,224.0
% annual change-4.5%3.2%5.6%6.1%3.7%

All dollar figures are in constant 2013 dollars

Holiday shopping

With tight budgets expected this season, Black Friday and Cyber Monday spending increases are projected to be smaller than those of 2012. This year, Black Friday is forecast to generate $13.6 billion in revenue -- an increase of 3.9% over last year’s total. The smaller increase is due to the continued sluggish growth in disposable incomes and relentless high unemployment. Still, growth in Black Friday revenue will be driven largely by door-buster deals and online sales that start at midnight. With bellies full of turkey, consumers are likely to jump on these online promotions; others will opt to walk the food off at retail locations, vying to score a great deal.

Spending during the Black Friday weekend (which includes Friday, Saturday and Sunday) is anticipated to grow just 1.7% to $38.7 billion. The bulk of weekend purchases (35.2%) is expected to be made on Black Friday itself, owing to enticing sales and the spirit of the day itself.

Cyber Monday, while still only about 15.0% the size of Black Friday in terms of revenue, is forecast to record double-digit growth of 13.1%. The $1.8 billion shopping day has increasingly made its way to the top of shoppers’ preferences for its plethora of online deals and free shipping promotions. This year will be no exception, as Cyber Monday outpaces growth during the remainder of the shopping weekend.

Black Friday and Cyber Monday Sales

200820092010201120122013
BlackFriday ($m)$12,043.9$12,042.6$12,348.2$12,382.4$13,113.3$13,618.5
% annual change0.0%2.5%0.3%5.9%3.9%
Black Fridayweekend ($m)$32,273.7$32,184.6$33,891.2$34,637.1$38,034.8$38,688.3
% annual change-0.3%5.3%2.2%9.8%1.7%
CyberMonday ($m)$914.4$949.1$1,080.5$1,293.8$1,565.8$1,770.7
% annual change3.8%13.9%19.7%21.0%13.1%

Nearly stagnant disposable incomes, the government shutdown and a general waning of consumer are expected to take a toll on sales in the coming Christmas s...

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Ready, set -- go!!

Thanksgiving falls as late this year as the calendar possibly allows and that has holiday shoppers already mapping their strategies for the big shopping weekend.

A preliminary Thanksgiving weekend shopping survey by the National Retail Federation (NRF) finds up to 140 million people plan to or will shop over the weekend (Thursday, Friday, Saturday and Sunday) -- down slightly from the 147 million who planned to do so last year.

In this survey, NRF asked if people plan to shop on Thanksgiving Day, and of those who plan to shop that weekend, nearly one-quarter (23.5%) or 33 million people plan to shop on Thanksgiving Day.

“Though many people have already started to check off items from their holiday shopping lists, we fully expect to see many more come out on Thanksgiving Day and throughout the weekend to take in the festive sights and sounds -- and to take advantage of unbeatable deals,” said NRF President and CEO Matthew Shay. “As the official kick off to the holiday season, retailers are prepared to pull out all the stops for their online and in-store shoppers, including offering sweepstakes with cash prizes, free gifts with purchase and even exclusive opportunities to score top gift items before everyone else.”

Bracing for Black Friday

According to the survey, Black Friday will be the biggest day of the weekend: 69.1% of those asked (approximately 97 million) plan to shop on Black Friday. Additionally 43.8% (61 million) will shop on Saturday and 24.2% (34 million) will shop on Sunday. And, of those who plan to shop on Thanksgiving Day this year, seven in 10 (69.2%) say they shopped online and in stores on Thanksgiving in 2012.

“Savvy shoppers know that the biggest shopping weekend of the year means even bigger savings, and those with specific gifts to buy will definitely be out and about or online over the holiday weekend,” said Prosper’s Consumer Insights Director Pam Goodfellow. “Though most will adhere to a very strict budget and will make thoughtful decisions about the gifts they purchase, it’s evident that Americans are in the holiday spirit, despite their cautious approach to spending.”

When it comes to the many ways that savvy shoppers plan to keep up with retailers’ holiday promotions, the classic advertising circular wins again: half (49.1%) will scour newspapers for information about upcoming sales events. However, many people are still very much tuned into retailers’ digital news: 33.5% will look for special emails from retailers, 27.0% will follow retailers’ websites and 21.9% will scour coupon websites to look for deals.

The online factor

Shoppers can look forward to numerous online, mobile and in-store promotions from retailers for Thanksgiving Day and Black Friday weekend. According to Shop.org’s eHoliday survey conducted by Prosper Insights & Analytics, half of retailers surveyed (51.1%) are planning to start their Thanksgiving weekend online promotions at least five days before the big weekend. Recognizing the growing trend among consumers to shop online on Thanksgiving Day, 53.5% say they will offer promotions specifically for that day.

Over the course of Black Friday weekend, retailers will tout a variety of offers, including special email campaigns (44.2%) and one-day sales (41.9%), but consumers will also benefit from a “freebie with purchase” promotions (23.3%), free standard shipping on all purchases (20.9%) and discounted shipping (20.9%).

Thanksgiving falls as late this year as the calendar possibly allows and that has holiday shoppers already mapping their shopping strategies for the big we...

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Averting showrooming’s Scrooge effect

As the holiday season swings into gear so does competitive shopping with consumers scoping out merchandise in physical stores and then comparison shopping for the lowest price on their mobile device or computer, dubbed “showrooming” In an effort to combat or “embrace” this phenomenon some retailers led by Best Buy have implemented strategies including price matching to convert more shoppers into buyers. Nobody is winning in this new game, manufacturers, retailers or the customer.

While I applaud retailers’ recognition that mobile technology is here to stay and for building a strategy they can use to their advantage, they are embracing short term solutions at best. Just as Ebenezer Scrooge clung to his tight-fisted and greedy ways before he was enlightened, retailers and manufacturers need to embrace new methodologies and practices to combat “showrooming” as price matching may have a negative impact on everyone in the purchase stream, not just the retailer.

What’s the Scrooge-factor for retailers? Sadly, retailers may find themselves matching prices with unauthorized, fly-by-night retailers that have a few units. While the rogue sellers have very little inventory they can impact price matching generated by algorithmic price dropping which results in margin pressure on everybody. As bricks and mortars begin to match the price with online retailers they will have less money available to promote sales in their stores, maintain the requisite levels of employees needed for great customer service and will drop lines that are no longer profitable.

Bah, humbug effect

Ebenezer has a “bah, humbug” effect on manufacturers as retailers responding to the ever decreasing prices below minimum advertised prices or suggested retail prices often look to the manufacturers for financial compensation. This compensation can come in the form of deductions from invoices being paid, demands for other discounts or other benefits to help subsidize the retailers’ marketing decision to match the lower online price.

The manufacturers’ sales force need to spend quality time promoting the benefits of their products to retailers to ensure the consumer becomes a satisfied purchaser. The price gauging turns the sales team attention to why one retailer is getting a lower price than another. Ultimately, manufacturers may be forced to only work with retailers who sell their products for the value the manufacturer attaches to the product.

The money that the manufacturer is forced to spend on compensating retailers, monitoring price issues and dedicating resources to detail with the resulting customer service issues has to come from somewhere. , It may result in the loss of jobs, reduced marketing and research and development budgets.

The Ghost of Christmas Yet to Come has negative consequences for the “showrooming”-addicted consumer as well. While the consumer will have short term gains with reduced prices, the long term forecast will likely result in fewer choices, less innovation and reduced quality as the manufacturers seeks to eke out acceptable margins.

As an industry, we must continue to look for ways to promote products that protect reasonable margins for the retailer and manufacturer while still providing value for the consumer. As the number of smart phones and comparison shopping tools increase, the impact of “showrooming” will continue to mushroom and everyone but a select few will lose.

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Jeff Mariola is CEO of DigitalBrandWorks, a digital consultancy which specializes in representing manufacturers in the digital marketplaces and ensuring proper overall representation of product's pricing and content online. Previously, Mariola served as President of Ambius, the premier creator of ambience for businesses and a division of Rentokil Initial plc., (LSE: RTO) a publicly traded international business-to-business service organization based in the UK, where he led the company’s European and North American businesses.

By Jeff MariolaAs the holiday season swings into gear so does competitive shopping with consumers scoping out merchandise in physical stores and then com...

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Shoppers in the trenches: Holiday shopping is well under way

Say what you will about the economy, consumer confidence and all the rest. The National Retail Federation’s (NRF) holiday consumer spending survey finds 53.8% of shoppers say they have already started their holiday shopping

According to the NRF survey, conducted by Prosper Insights & Analytics, just 46.2% say they have yet to start -- the smallest percent in the survey’s history.

"Shopping early has become a very real trend with consumers today as they look for ways to spread out their budget, and retailers have answered their call with attractive holiday offerings as early as October,” said NRF President and CEO Matthew Shay. “Holiday shoppers will have ample opportunities to find the perfect gift; whether online using free shipping or in store on Thanksgiving or Black Friday, given the competitive nature of the season, consumers will be the clear winners this year.”

Clothing is king

With plans to spend slightly less than last year, consumers will shop for both value and price when checking items off their holiday lists. The most popular choice: clothing and clothing accessories. According to the survey, nearly six in 10 (60.7%) consumers will splurge on fashion and apparel items and other accessories.

Granting their loved ones' wishes, 59.2% of holiday shoppers will also splurge on gift cards, which have come in as the most-requested gift item for seven years in a row. Additionally, 44.3% of people say they will buy toys, 23.3% will buy jewelry items, and 19.0% will buy sporting goods and leisure items.

New tablets and even smart watches will drive more people to give the gift of electronics this year: one-third (33.0%) will buy electronics and/or computer items and accessories, compared with 31.8% last year and the highest percent seen since 2006.

Watching the wallet

“Even with smaller budgets this year, consumers will still splurge on popular discretionary-type gifts for their friends and family, but will shop around and compare prices as they’ve done for years,” said Prosper’s Consumer Insights Director Pam Goodfellow. “Looking for inspiration online and on their social media channels, many budget-conscious shoppers will also look for ways to surprise their loved ones with homemade and personal gifts.”

The survey also found shoppers prefer to use money they already have or have saved up to purchase holiday gifts, consistent with results seen over past three years. More than four in 10 (43.7%) will rely on debit cards as their primary form of payment. An additional 25.4% will use cash and 2.4% will use a check. Nearly three in 10 (28.5%) will charge their gifts.

When it comes to looking for inspiration for holiday gifts, traditional search methods will prevail, but tips from social media will be popular as well. According to the survey, 47.9% of consumers said they will look for holiday gift ideas online and 36.0% will check out retailers’ advertising circulars. Two in 10 (22.2%) will peruse magazines for ideas, 21.5% will look into email advertisements and 14.0% will use Facebook. Proving they are still seen as a value to shoppers, more than one-third (33.7%) of consumers say they will seek ideas from catalogs. Additionally, 10.1% will use retailers’ apps, versus 8.7% last year, and 7.2 percent will use Pinterest, up 2.4% from last year.

Say what you will about the economy, consumer confidence and all the rest. The National Retail Federation’s (NRF) holiday consumer spending survey finds 53...

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Mobile and local: The way to shop this holiday season

The digital shopping route appears to be the way many consumers will take when it comes to gift-buying this holiday season, while others will patronize local small businesses.

According to Deloitte's 28th annual survey of holiday spending intentions and trends, the fact that smartphone ownership has risen to 61% of respondents from 42% just two years ago suggests consumers will rely heavily on digital bargain hunting.

Women, younger generations and households earning less than $100,000 annually showed the most significant leaps in smartphone ownership, expanding the base of shoppers that retailers can access via mobile devices. For example, nearly six in 10 (59%) of women surveyed own smartphones, up 13% from last year, and 79% of consumers ages 18-24 own a smartphone.

Smartphones and tablets

Among smartphone owners, nearly seven in 10 (68%) plan to use their devices for holiday shopping. These consumers will primarily use smartphones to search for store locations (56%), check and compare prices (54%) and obtain product information (47%).

Consumers that use smartphones to assist in holiday shopping will likely help retailers' registers jingle this year, as these shoppers plan to spend 27% more on holiday gifts than non-smartphone owners.

The survey also found a significant number of consumers expecting to shop using their tablets. Among the 38 percent of respondents that own tablets, nearly two-thirds (63%) indicate they plan to use it for holiday shopping this year, with "shop or browse online" ranking as the No. 1 activity.

"Tablets are a two-way street for retailers," said Alison Paul, vice chairman, Deloitte LLP, and retail & distribution sector leader. "They have opened up an entirely new consumer touchpoint, where shoppers can view multiple retailers' products regardless of their location -- from their couch to the point of purchase. Retailers can also put tablets to work in their stores, providing both their sales team and customers with a broader lens into merchandise selection. Now that the majority of consumers also own smartphones, these two devices have altered the way they interact with a brand, while also yielding a higher spend per customer."

Close to home

This year, two-thirds (66%) of shoppers plan to shop locally at small businesses, independent retailers or boutique shops which are not part of national chains.

The survey indicates that one-third (34%) of consumers' budgets will be spent at local stores. Among the reasons for shopping locally, consumers cite desire to support the local economy (60%), to find one-of-a-kind gifts (53%) and because it is more convenient (44%). Nearly one-third (30% report having greater loyalty for the local store over national chains.

Stores still in the running

While the Internet ranks as the top shopping destination for the 2013 holiday season, 37% of respondents still prefer shopping in a physical store rather than online for holiday products. Service levels continue to influence respondents' willingness to give a retailer their business.

More than half (54%) of shoppers say that knowledgeable store associates will lead them to making an in-store purchase, and 32% feel store associates can provide customers a better shopping experience when equipped with the latest mobile technologies. Yet, nearly six in 10 (59%) shoppers feel they are better connected to consumer information, including coupons, competitive pricing and product availability, than store associates.

"In the store, retail associates can be engaged to drive loyalty rather than just complete a transaction," Paul noted. "The most successful retailers are empowering their associates to become devoted brand advocates who are knowledgeable, connected online, have the authority to price match and are aware of products available through other channels."

Retailers also benefit from providing shoppers with self-help technology in the store. Nearly six in 10 (58%) of shoppers will use self-help technologies -- the most common being price checkers (60%) and self-checkout payment lanes (57%).

The digital shopping route appears to be the way many consumers will take when it comes to gift-buying this holiday season, while others will patronize loc...

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The Internet is the place to be this Christmas shopping season

Offers like free shipping, free returns and in-store pickup will help make the Internet the top holiday shopping destination for the first time, according to Deloitte's 28th annual survey of holiday spending intentions and trends.

The survey found that shoppers plan to shell out an average of $421 on gifts this year, compared with $386 last year. They also expect to buy an average of 12.9 gifts, ending a five-year decline in the number of gifts they plan to purchase.

Another positive sign in holiday shopping, says Deloitte: an increase in discretionary and non-gift spending. The amount consumers plan to spend on non-gift items for themselves or their families is up 14% from 2012, while spending on home and holiday furnishings is expected to jump 25% from last year.

Consumer confidence

Additionally, according to the survey, consumers appear more confident in the economy's prospects. More than half (54%) believe the economy is on the rebound, an increase of 22 percentage points in the past two years.

"The survey reveals a brighter consumer spending outlook than we've seen in several years," said Alison Paul, vice chairman, Deloitte LLP, and retail & distribution sector leader. "Consumers are feeling more generous about gift spending, and we are encouraged by their plans to spend more on going out for celebrations, decorating their homes and treating themselves and their families to 'early gifts' while holiday shopping this year.”

Paul says that while the government shutdown and concerns about the debt cieling had the potential to dampen consumer sentiment, “the settlement likely averted any significant impact on the holiday season. The timely resolution of those issues may also give consumers an extra confidence boost just as promotions start hitting the stores and the shopping season gets underway."

Internet yea, discount stores nay

The Internet moved into the top spot among holiday shopping destinations for the first time in its 15 years represented in the survey, bumping discount/value department stores from the No. 1 position. Nearly half (47%) of consumers plan to purchase items online, followed by 44 percent at discount/value stores.

When choosing where to shop, consumers are motivated by more than just a bargain, emphasizing factors like convenience and selection. More than three-quarters (76%) cite convenience as a reason for shopping online, followed by price (63%).

The omnichannel shopper is most likely to make retailers' spirits bright. Those who shop a combination of store, Internet and mobile channels say they plan to spend a total of $1,643 on the holidays, 76% more than those who shop in the store only.

Bargain hunting

Despite higher spending potential, online shoppers will challenge retailers to be on their game when it comes to product selection and availability. Nearly eight in 10 (77%) say that if a product is not available on a store's website, they'll go elsewhere, while only 13% would go to that same retailer's store. In addition, 45% of all respondents indicated they would switch to an entirely different store chain or website if they can't find the desired item in a retailer's store.

"Shoppers put a premium on both their time and the shopping experience," noted Paul. "That shift bodes well for retailers as it suggests shoppers are no longer exclusively price driven. However, immediacy, service and selection will be paramount this year, and retailers need to offer a seamless, easy to navigate experience between their online, mobile and brick-and-mortar channels."

Shoppers want it all

Despite greater confidence in the economy's prospects, improved spending intentions and a focus on convenience, consumers still rank promotions high on their shopping lists. Nearly three-quarters (73%) of consumers say their holiday spending will be influenced by coupons or promotional offers.

More than seven in 10 (71%) say they plan to take advantage of free shipping offers, while nearly half (47%) expect free returns. More than four in 10 (44%) intend to take retailers up on price-matching guarantees, 36% say they will shop extended hours and 35% plan to order online for in-store pickup.

Retailers may also have good reason to roll out the promotions early this year: the number of consumers who say they expect to complete the majority of their shopping by early November (30 percent) rose five percentage points from last year. One-quarter (25%) plan to shop on Black Friday and 24% plan to do so on Cyber Monday, although nearly half (45%) indicate that Black Friday isn't as important as it used to be.

Offers like free shipping, free returns and in-store pickup will help make the Internet the top holiday shopping destination for the first time, according ...

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Free shipping: It's almost everywhere

What's almost as good as a great bargain on merchandise? A lot of people would say “free shipping,” and it shouldn't be hard to find this Christmas shopping season.

Shop.org’s eHoliday survey, conducted by Prosper Insights & Analytics, finds 16.3% of retailers will offer their first holiday free shipping offer by the week of October 28. More than one-third (34.9%) say they already offer year-round free shipping, versus to 23.1% last year. Additionally, more than half (51.2%) of online retailers surveyed plan to start their online holiday marketing promotions by Halloween.

And this isn't a spur-of-the-moment thing. When Shop.org asked online retailers when they have or will start planning for the 2013 holiday season, more than three-quarters (74.4%) said they had started planning by July.

“Retailers have been preparing for holiday for months, smartly investing in what’s important to online shoppers: value, free shipping, a user-friendly site, and flexible returns, among other features,” said Shop.org Executive Director Vicki Cantrell. “Retailers understand that holiday shoppers also look for merchandise selection and quality, and have boosted inventory to offer ample selection and exclusive products to help customers find just the right gift for everyone on their list.”

Ready for digital shopping

Knowing that consumers increasingly use their smartphones and tablets to research and purchase products, retailers have prepared accordingly. More than half (57.4%) have invested in optimizing their mobile websites, nearly four in 10 (38.3%) have invested heavily in the smartphone user experience, and one-quarter (25.5%) say they invested in mobile commerce apps for smartphones.

Retailers will also tap specific mobile marketing tools to attract holiday shoppers this year. At the top of the list of mobile tactics for over half (55.3%) of retailers: mobile email optimization. Additionally, 44.7% will use smartphone paid search campaigns, two in five (21.3%) will use SMS campaigns, and 17.0% will use QR codes or other barcode scanning promotions.

Online retailers also were asked about their budgets for holiday marketing and promotions. According to the survey, 68.8% of online retailers say that at least 20% of their total 2013 online marketing budget goes towards holiday marketing, and two-thirds (66.6%) say that at least 20% of their total online promotions budget goes towards holiday promotions.

Economy a factor

The economy has had an impact on how retailers have changed their plans for the 2013 holiday season. Specifically, more than one-quarter (27.3%) say they will offer free shipping earlier because of the economy. Discounts will also come earlier: according to the survey, 31.8% plan to offer discounts earlier than they did last year, and another 31.8% will increase their use of daily deals for their customers.

Looking for heightened return on their investment, many companies will focus more on social media this year. More than half (54.8%) will increase their use of Facebook in November and December, and 59.5% will increase their use of Pinterest. Additionally, 55.0% of companies surveyed will increase their use of Instagram.

What's almost as good as a great bargain on merchandise? A lot of people would say “free shipping,” and it shouldn't be hard to find this Christmas shoppin...

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Consumers to put Santa on a diet

The holiday season may not be as jolly this year.

The National Retail Federation's (NRF) holiday consumer spending survey, conducted by Prosper Insights & Analytics, finds that consumers facing continued economic uncertainty and used to doing more with less will take a conservative approach to spending this holiday season.

As a result, the survey projects the average holiday shopper will spend $737.95 on gifts, decor, greeting cards and more -- 2% less than the $752.24 they actually spent last year. Overall, NRF is forecasting holiday sales will rise 3.9% -- to $602.1 billion.

“Though the foundation for solid holiday season growth exists, Americans are questioning the stability of our economy, our government and their own finances,” said NRF President and CEO Matthew Shay. “We expect consumers to set a modest budget for gifts and other holiday related purchases as they wait and see what will become of the U.S. economy in the coming months.

The Washington effect

For the first time, NRF asked holiday shoppers if the political gridlock in Washington around U.S. fiscal concerns would affect their holiday spending plans. On average, 29% said the situation would somewhat or very likely affect their spending plans. Nearly one-third (32.7%) of those between the ages of 55 and 64 said political gridlock in Washington was somewhat or very likely to affect their spending -- the highest percent among all age groups surveyed.

When asked specifically about the overall state of the economy and how it would affect their spending plans, more than half (51.0%) of consumers said the economy would in some way have an impact on how they spend this holiday season. Specifically, 79.5% say they'll spend less overall, cutting corners and tightening budgets where they can.

Family and friends first

In order to make room in their budgets this year, consumers will cut back on so-called “self-gifting,” or treating themselves to something because the deals are too good to pass up. When asked if they plan to take advantage of sales or price discounts during the holiday season to make additional non-gift purchases, 57.0% said “yes,” down 2% from last year. Self-gifters will spend an average of $129.62 this year, compared with a survey high of $140.43 last year and $137.17 in 2011.

According to the survey, the biggest portion of shoppers’ budget will go towards gifts for family members, with the average person planning to spend $415.50 on mom, dad and other loved ones; last year they spent $423.36. Additionally, people will spend $72.14 on friends, $23.59 on co-workers and $25.63 on others, such as pets and community members.

Consumers will also spend on food and candy ($100.35), greeting cards ($28.03) and flowers ($21.12). When it comes to decorations, the average person will spend $51.60. Total spending on holiday decor will reach $6.8 billion.

“Consumers have had years of practice when it comes to managing tight budgets while still spending on items they need to, whether it be gifts or groceries for the family,” said Prosper Insights Consumer Insights Director Pam Goodfellow. “Retailers can expect to see practical and refined attitudes from their customers this holiday season as families make thoughtful decisions about what they need to buy and what they can pass on.”

Early shopping

Consistent with results seen the past 11 years, four in 10 (41.2%) consumers say they will begin holiday shopping before Halloween. Specifically, 12.4$ say they started before September, 8.2% began in September, and 20.6% say they'll get started in October. More than one-third (38.8%) will begin in November and 16.0% plan to start shopping in the first two weeks of December. Almost four percent (3.9%) will wait until last minute and shop in the last two weeks of the month.

For the first time, shoppers were asked why they shop early. Of those who shop prior to or in September and October, six in 10 (60.3%) do so to spread out their gift shopping budget. Another four in 10 (41.9%) said the prices and promotions are too good to pass up. Additionally, 46.5% shop early to avoid the crowds associated with November and December shopping, and 44.2% do so to avoid the stress of last-minute shopping.

Where they shop

With plenty of options to shop around for the best value, consumers will look to discounters (64.7%), department stores (56.3%), and grocery stores (51.1%) for their gifts and goods this holiday season. More than half (51.5%) will shop online and 35.1% will shop at clothing or accessories stores. Additionally, 29.5% will shop at electronics stores and 20.9% will shop at drug stores.

Whether to comparison shop or look for deals on their mobile device while out and about, the Internet will play a crucial role for retailers and shoppers this year. The average person will complete about 39.5% of her shopping on retail and other company websites, compared with 38.8% last year and the highest amount in the survey’s history. Shop.org, NRF’s digital division, is forecasting online holiday sales will grow between 13 and 15% to as much as $82 billion.

Using smartphones and tablets

As retailers improve their mobile websites and company apps, more people are drawn to the convenience of shopping using their mobile and tablet devices. According to the survey, more than half (56.3%) of holiday shoppers say they own a smartphone, and more than one-third (34.0%) own a tablet -- both significantly higher than this time last year. Of those who own a smartphone, 53.8% will use their device to look up store hours, compare prices and purchase products; six in 10 (63.2%) tablet owners will use their device to shop, compare prices and look up product information.

Gift card popularity

When it comes to holiday wish lists, gift cards take the prize once again as the most requested gift item for the seventh year in a row. According to the survey, six in 10 (59.4%) people say they’d most like to receive gift cards. After a few years on the back burner, clothing and clothing accessories will fill wish lists with more than half (51.2%) requesting these items -- the highest amount seen since 2006.

More than one-third (36.1%) want electronics, one-quarter (23.3%) want jewelry and 20.8 percent want home decor or home-related furnishings.

Sales and discounts

Holiday shoppers fine tune their skills each year in order to maneuver the stores, discover the best free-shipping deals and perfect their hassle-free shopping experience. When it comes to decisions like where to shop, price and promotions are top-of-mind.

According to the survey, 35.6% said the most important factor in deciding where to shop is offers for sales and discounts, along with 16.4% who say the most important factor is selection of merchandise and 13.6% who say it’s quality of merchandise. Three percent (3.4%) rate free shipping or shipping promotions as the most important factor, versus 2.9% last year.

The holiday season may not be as jolly this year. The National Retail Federation's (NRF) holiday consumer spending survey, conducted by Prosper Insights ...

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IBISWorld sees Halloween spending slowing

An uncertain economic and political environment, the government shutdown and worries about the nation's debt limit are combining to produce a tightening of holiday budgets this year.

According to IBISWorld, an industry and market research concern, total Halloween spending is anticipated to grow only 3.0% -- to $7.63 billion this year, compared with a 17.8% surge in 2012. Consumers are seen cutting back on discretionary purchases, including costumes and candy, as they gear up for a more frugal Christmas shopping season.

In its annual Halloween spending survey released in September, the National Retail Federation also projected a slowdown a slowdown in Halloween spending.

Costumes

Consumers to spend $2.76 billion on costumes, up just 1.5% from last year when spending on costumes soared 29.5%, thanks to strong consumer sentiment. A little more than half (50.4%) of this category’s revenue will come from adult costumes, while 47.7% will be generated through the sale of children’s costumes and another 1.9% from pet costumes.

IBISWorld expects most of the growth in this category will be driven by sales of children’s costumes with consumers likely to cut back significantly on spending on their pets this Halloween.

Fewer adults are expected to celebrate Halloween , the result of worries about the government shutdown. Moreover, those choosing to party hardy are likely to spend less on an outfit than they did last year, in an effort to curb discretionary costs. Thus, only a meager uptick in spending is expected this year.

Candy

Candy is the second-largest expenditure category on Halloween. This year, it's expected to total $2.25 billion, an increase of 2.7% over 2012 when candy sales shot up 12.3%. Candy is a small purchase for most households, so spending on it is not expected to be as constrained as costumes. However, concerns may also contribute to weaker demand this year as shoppers turn to more health-conscious treats like apples and sugar-free snacks.

Decorations

Although spending on decorations is also slowing, IBISWorld anticipates this category will enjoy the strongest revenue growth this year jumping 6.7% to $2.23 billion. Demand for decorations remains strong compared with the others because they can be a small and inexpensive way to get into the holiday spirit. Moreover, with the prevalence of social networking sites like Pinterest that highlight and encourage do-it-yourself (DIY) projects, consumers will be keener on sprucing up their spaces this year.

Greeting Cards

Greeting cards are a highly discretionary purchase, especially on occasions that are not traditionally focused on the family, like Halloween. Shoppers are likely to opt for more decorative and festive expenditures in lieu of greeting cards, causing the category to decline about 5.0% to $385.1 million. Despite the rise in popularity of artisan paper goods, consumers that choose to send cards will likely engage in DIY projects or e-mail and social media greetings instead.

An uncertain economic and political environment, the government shutdown and worries about the nation's debt limit are combining to produce a tightening of...

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Modest sales gains expected this holiday season

Okay -- it's only October. But in the dog-eat-dog world of retailing, it's never to early to start looking ahead to your most profitable time of year: the Christmas shopping season.

With that in mind, the National Retail Federation (NRF) says it expects sales in the months of November and December to increase 3.9% -- to $602.1 billion, compared with 2012’s actual 3.5 percent holiday season sales growth and the 10-year average holiday sales growth of 3.3%.

“Our forecast is a realistic look at where we are right now in this economy -- balancing continued uncertainty in Washington and an economy that has been teetering on incremental growth for years,” said NRF President and CEO Matthew Shay. “Overall, retailers are optimistic for the 2013 holiday season, hoping political debates over government spending and the debt ceiling do not erase any economic progress we’ve already made.”

Numerous factors

Given the current government shutdown and NRF’s holiday outlook, Shay says the forecast is “somewhat hinging on Congress and the administration’s actions over the next 45 days; without action, we face the potential of losing the faith Americans have in their leaders, and the pursuant decrease in consumer confidence.”

Economic variables including positive growth in the housing market and increased consumer appetite to buy larger-ticket items give retailers reason to be cautiously optimistic for solid holiday season gains. However, much remains up in the air, including fiscal concerns around the debt ceiling and government funding, income growth and even policies and actions surrounding foreign affairs, all of which could affect holiday sales. According to NRF, the holiday season can account for anywhere from 20-40 percent of a retailer’s annual sales, and accounts for approximately 20 percent of total industry annual sales.

“The economy continues to expand, albeit at an unspectacular pace,” said NRF Chief Economist Jack Kleinhenz. “In order for consumers to turn out this holiday season, we need to see steady improvements in income and job growth, as well as an agreement from Washington that puts the economic recovery first. Our forecast leaves room for improvement, while at the same time provides a very realistic look at the state of the American consumer and their confidence in our economy.”

Online sales forecast

In its forecast for online sales, Shop.org says it expects sales in November and December to grow between 13-15% over last holiday season to as much as $82.0 billion.

The digitial trade organization calculates sales based on government data including consumer confidence, consumer credit, disposable personal income and previous monthly retail sales releases. According to the U.S. Department of Commerce, e-commerce sales rose increased 15.5% in the final three months of last year.

“Online and mobile continue to be a leading area of growth for retailers. In this economy savvy, cost-conscious consumers go to the web to do their research and get the best bang for their buck,” said Shay. “In addition to researching what their peers are saying online about products and gifts this holiday season, consumers will use the buy online pick-up in store option, retailers’ apps and mobile websites to find something special for their loved ones.”

Seasonal employment growth

NRF expects retailers will hire between 720,000 and 780,000 seasonal workers this holiday season, which is in line with the actual 720,500 they hired in last Christmas season, saw a 13% year-over-year increase from 2011.

“Retailers will add hundreds of thousands of valuable jobs to the economy this holiday season, including extra staff for their distribution centers, store managers, e-commerce and mobile positions and helpful staff associates,” said Shay. “Teenagers, college students and adults love working in retail during the holidays, especially with the perks of employee discounts and being the first to see what’s added to store shelves. Additionally, as we’ve heard from several companies, these holiday positions offer thousands of people the opportunity to turn seasonal employment into a long-term dynamic and thriving career opportunity.”

Okay -- it's only October. But in the dog-eat-dog world of retailing, it's never to early to start looking ahead to your most profitable time of year: the ...

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Spooked by the economy? Fewer people to celebrate Halloween this year

Halloween sales may be cooler, along with the October weather, as fewer consumers plan to celebrate the holiday.

According to the National Retail Federation's (NRF) Halloween Spending Survey conducted by Prosper Insights & Analytics, nearly 158 million consumers will participate in Halloween activities, compared with the survey high of 170 million last year.

The survey also says that those who do celebrate will trim their budgets, with the average celebrant expected to spend $75.03 on decor, costumes, candy and fun, down nearly $5 from last year. Overall, average spending on Halloween has increased 54.7 percent since 2005, with total spending estimated to reach $6.9 billion this year.

“Still one of the most beloved and anticipated consumer holidays, Halloween will be far from a bust this year,” said NRF President and CEO Matthew Shay. “After a long summer, the arrival of fall will put millions of Americans in the spirit to partake in traditional and festive activities.”

How we spend

One of the most cherished parts of the holiday -- dressing in costume -- will once again be popular. According to the survey, 43.6% of people plan to dress up and will spend a total of $2.6 billion on traditional and awe-inspiring costumes. Specifically, consumers will shell out $1.04 billion on children’s costumes, and $1.22 billion on adult costumes.

When it comes to pets, 13.8% of those celebrating will take the extra time to find the perfect costume for their four-legged friends to the tune of approximately $330 million.

Additionally, celebrants will spend $2.08 billion on candy and $360 million on greeting cards. Second only to Christmas in terms of spending on decorations, consumers will shell out $1.96 billion on life-size skeletons, fake cob webs, mantle pieces and other festive decorations.

When we shop

For the first time, NRF asked when people will begin shopping for Halloween. According to the survey, nearly one-third (32.8%) begin shopping before September 30. An additional 67.2% of consumers will shop in October. Specifically, 43.6% will begin the first two weeks in October and 23.6% will wait until the final two weeks of the month.

When it comes to inspiration for costume ideas, one-third (32.9%) will search for costume ideas online, another third (32.8%) will look for new ideas in a store, and one-fifth (20.8%) will seek advice from friends or family. Additionally, 14.1% will check Facebook  for inspiration and 3.8% will review blogs.

Nearly one in 10 (9.3%) will scour the visually-appealing Pinterest for costume ideas, versus 7.1% last year. Of those buying or making costumes, the average person will spend $27.85 -- a few cents less than last year.

How we celebrate

There are a variety of ways consumers will celebrate this year, with handing out candy being the most popular (72.0%). Others will carve a pumpkin (44.2%), visit a haunted house (20.3%), take their child trick-or-treating (31.7%) and decorate their home and/or yard (47.5%). Three in 10 (30.9%) will attend or host a party.

Despite the anticipation of the popular fall event, one-fourth of U.S. consumers (25.2%) say the state of the economy will affect their Halloween spending plans -- nearly nine in 10 (86.1%) will spend less overall, up a touch from last year. Additionally, 32.7% will buy less candy and 18.1% will make a costume instead of buying one.

Halloween sales may be cooler, along with the October weather, as fewer consumers plan to celebrate the holiday. According to the National Retail Federat...

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Would you believe a 10-hour battery life in forthcoming Chromebooks?

The world stops spinning when new iPhones come out and alarm bells ring when Microsoft shuffles executives, but in relative obscurity Google Chromebooks are carving out a big share of the laptop market, as geeky designers and end users find something inexpensive they can get excited about.

The latest news on the Chromebook front was revealed yesterday in San Francisco at the Intel Developer Forum, where execs said forthcoming Chromebooks will be based on Intel's Haswell processor family, noted for its power efficiency and computing prowess. 

"The battery life on the new Chromebooks will be up to 50% better, and the trick is also doing that while delivering amazing levels of performance," said Navin Shenoy, VP of Intel's PC client group and general manager of the mobile platform division, in a press briefing. "And we'll see 15% or more improvement on performance using Haswell."

It was, technerds will recall, a Haswell-based Core i5 that helped double the battery life of Apple's latest MacBook Air, launched in June.

There will also soon be more versions of the Chromebook. as Asus and Toshiba are joining current Chromebook makers Acer, HP, Lenovo and Samsung. There's also a high-end Chromebook, the Pixel, that carries the Google brand.

Retailing giants Best Buy, Staples and Walmart are all promoting the Chromebooks heavily. Prices start in the low $200 range, yet the little machines deliver performance and durability that rival full-fledged desktop-equivalent machines costing five or six times as much.

They boot up in seconds, don't require anti-virus software and updates are performed in the background. Chromebooks work with cloud-based apps that provide a full office suite and a wide range of productivity and entertainment functions.

A Lenovo ChromebookThe world stops spinning when new iPhones come out and alarm bells ring when Microsoft shuffles executives, but in relative obscurit...

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Consumers a Little More Upbeat This Holiday Season, Survey Shows

A lot of folks could be in for a merrier Christmas this year.

U.S. households are expected to spend an average of $521 on gifts this holiday season, according to The Conference Board. Nearly 10 percent of consumers said they plan to spend more on holiday gifts this year, up about three percent from last year. Approximately 31 percent plan to spend less than last year, compared with 40 percent a year ago.

"As the holiday season approaches, consumers appear to be in better spirits than last year," says Lynn Franco, Director of Economic Indicators at The Conference Board. "Our survey results show a slight boost in holiday spending intentions. Retailers are cautiously optimistic that this holiday shopping season will be better than last."

Bargain hunting

Consumers will be searching for bargains this holiday season, with more than one-third saying they expect more than half of their purchases to be on sale or discounted. Nearly 70 percent expect to purchase a portion of their holiday gifts online, with about 20 percent saying more than half of their gifts will be purchased online.

The survey of holiday gift spending intentions, based on a probability-design random sample, is conducted for The Conference Board in October by Nielsen, a leading global provider of information and analytics around what consumers buy and watch.  

A lot of folks could be in for a merrier Christmas this year. U.S. households are expected to spend an average of $521 on gifts this holiday season, accor...

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Retailers Brace for Choosy Holiday Shoppers

Last year most consumers waited for Black Friday to start their holiday shopping, looking extra hard for bargains that would stretch gift budgets. This year retailers are hoping to lure them into shopping earlier and spending more.

Already major retailers have rolled out promotions and bargains. Best Buy and Target have pledged to match prices of a handful of online competitors, including Amazon.com.

The National Retail Federation (NRF), relying on a survey conducted by BIGinsight, predicts the average holiday shopper will spend $749.51 on gifts, décor, greeting cards and more -- up slightly from the $740.57 they spent last year. NRF is forecasting holiday sales will increase 4.1 percent to $586.1 billion.

Attracting bargain-conscious consumers

"We’ve seen this pattern of cautious optimism all year and despite the challenges that still exist in our economy, it looks as if consumers are eager to celebrate with friends and family,” said NRF President and CEO Matthew Shay. “As the most promotional time of the year, retailers will continue to look for ways to stand out, specifically with attractive deals on toys, electronics and apparel, even well before the ‘official’ start of the holiday shopping season -- Black Friday and Cyber Monday.”

According to the survey, the biggest portion of shoppers’ budgets this year will go towards gifts for family members with the average person planning to spend $421.82 on children, parents, aunt, uncles and other family members. Additionally, people will spend $75.13 on friends, $23.48 on co-workers and $28.13 on others, such as pets and community members.

Consumers will also spend $100.76 on food and candy, $51.99 on decorations, $28.66 on greeting cards and $19.55 on flowers. Total spending on holiday décor will reach $6.9 billion, the survey predicts. But with all that spending, consumers will be focused on the best deals.

Economy still taking a toll

“More than half of Americans this holiday season will feel the impact of the economy and will compensate by doing what they’ve been doing for several years -- looking for ways to cut any corners, comparative shop online and in stores more often, and even planning to travel less or not at all,” said Shay.

For that reason, consumers say stores that offer the best deals will get their dollars. Thirty-six percent said the most important factor in deciding where to shop are offers for sales and discounts, along with 16.1 percent who say the most important factor is selection of merchandise and 13.7 percent who say it’s quality of merchandise.

Gift cards top wish list

And what will consumers be shopping for this year? The usual suspects top the list in the survey: clothing, DVDs and electronics. But six in 10 consumers said this year they would prefer to receive a gift card, so they could buy whatever they want.

And some are not waiting to receive a gift card but buying for themselves while they are out shopping for others. The survey finds “self-gift,” particularly among the young, is a growing holiday trend.

“It looks like young adults have the ‘one for you two for me’ mentality about the holiday season this year, which is surprising given that this is also the age group that typically doesn’t have the income or ability to splurge,” said BIGinsight Consumer Insights Director Pam Goodfellow. “What isn’t surprising is that retailers’ holiday promotions continue to strike a chord with this age group, especially with promotions surrounding popular electronics and apparel items.”

Last year most consumers waited for Black Friday to start their holiday shopping, looking extra hard for bargains that would stretch gift budgets. This yea...

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Survey: Most Consumers Think the Economy Is in 'Bad' or 'Terrible' Shape

We've been hearing a lot lately on how well folks are doing financially. Well, that may or may not be the case. 

A new survey by RetailMeNot.com, the largest U.S. online coupon site, finds that 71% of consumers have a dismal view of the economy. Further, 1 in 4 are worried about being able to make all the necessary purchases in the coming months. Only 3% of respondents felt that the economy is in "good shape." 

"Our most recent survey looked at how consumers plan to shop for the remainder of the year. We believe a lackluster economy combined with high demand for discounts while shopping will lead to more frequent and higher first-time use of coupons over time," said Kristen Remeza, editor-in-chief of RetailMeNot Insider. "As shopping for the holidays -- in-store and online -- begins to gain steam, there are two other findings of note: First, nearly a third of consumers -- 31% -- intend to do their holiday shopping online in 2012. Second, 39% of consumers start their holiday shopping before November." 

The results of the survey found these shopping behaviors for the upcoming "holiday" shopping period: 

  • 39% of respondents start their holiday shopping before November.
  • Women (46%) are more likely than men (31%) to start their shopping earlier than November.
  • 23% of respondents start shopping in early November, 12% wait to start shopping until Black Friday/Cyber Monday and only 15% wait until after Cyber Monday to begin shopping.
  • 54% of respondents finish their holiday shopping sometime between Black Friday and when they actually give away the gift during the holidays.
  • Nearly 1 in 3 respondents (32%) say they are done with their holiday shopping by the end of Cyber Monday.
  • Women (58%) are more likely than men (50%) to say they tend to finish their holiday shopping after Cyber Monday.
  • Nearly a third of respondents (31%) intend to do their holiday shopping online in 2012 vs. a majority who intend to shop in-store (59%).
  • More than 70% of consumers (71%) think the economy is in "bad" or "terrible" shape.
  • A quarter (25%) believe that the economy is in "okay" shape, and fewer than 1 in 20 think that it is in "good" (3%) or "fantastic" (1%) shape.
  • Those 55 years old and over have a particularly negative view of the economy, with nearly 8 in 10 respondents (78%) saying that it is in "bad" or "terrible" shape – including 37% who think it is in terrible shape -- compared to 61% of those under 35.
  • Nearly 1 in 4 (24%) feel it will be difficult to purchase things they need over the next several months.
  • 4 in 10 respondents (40%) say that they should be able to get most of what they need in the coming months, but not be able to afford it all.
  • Only about a third of respondents (36%) are not worried about being able to buy all the things they need in the coming months.

We've been hearing a lot lately on how folks are doing financially. Well, that may or may not be the case....

Budgeting to Play Big Role in Holiday Shopping

If retailers need yet another reminder that this Christmas shopping season will be challenging, consumers are happy to oblige.

According to the National Retail Federation's 2008 Holiday Consumer Intentions and Actions Survey, conducted by BIGresearch, U.S. consumers plan to spend an average of $832.36 on holiday-related shopping an increase of less than 2 percent from year's $816.69. This represents the lowest increase in planned consumer spending since the survey began in 2002.

Though shoppers choose to visit stores for different reasons, consumers say one factor will play the biggest role in buying decisions this year: price. According to the survey, 40.0 percent of shoppers say that sales or promotions is the largest factor when determining where to shop, while another 12.6 percent state that everyday low prices are most important.

Other consumers rated selection and merchandise quality as the primary factor. Only a handful of consumers said they are making buying decisions based on a convenient location or helpful customer service this year.

"Retailers are going into this holiday season with their eyes wide open, knowing that savings and promotions will be the main incentive for shoppers," said NRF President and CEO Tracy Mullin. "No one is canceling Christmas because money is tight, but consumers will be sticking to their budgets and looking for good deals when deciding where to spend this holiday season."

As in previous years, gift giving is the largest component of shoppers' budgets. This year, the average person will spend $466.13 on gifts for family, $94.52 on friends, $26.70 on co-workers, and $43.50 on other gifts.

For the first time in the survey's history, people say they plan to spend less on gifts for family members ($466.13 in 2008 vs. $469.14 last year). Spending is expected to be particularly weak among young adults, as 18-24 year-olds plan to spend $50 less on gifts than one year ago.

"It might not be easy to pull back on small gifts for a co-worker or a child's teacher, but consumers feel like their family understands their current situation," said Phil Rist, Vice President of Strategy for BIGresearch. "Americans might eliminate an extended family gift exchange or buy one big present for all of the kids to compensate for a budget-friendly Christmas this year."

According to the survey, 40.2 percent of consumers will start their shopping before Halloween. This figure is consistent with numbers from previous years and demonstrates that bargain hunters are looking for ways to spread out spending over a period of time.

With sales and promotions the theme of the 2008 holiday season, it's no surprise that most consumers plan to do some shopping at discount stores. Additionally, more than half of American adults plan to shop at department stores, while more than one-third of shoppers plan to shop at clothing and electronics stores.

As the Internet becomes more of a mainstay in the retail landscape, Americans are heading online to compare prices, research retail locations, and look for gift ideas before heading to stores. Although the number of people buying gifts online is expected to remain flat over last year, shoppers will rely on the Internet more than ever to browse for holiday gifts and research products. According to the survey, the Internet will influence 33.6 percent of holiday purchases, up from 30.2 percent last year and 28.9 percent in 2006.

Though most consumers plan to stick to a budget this season, many are padding it with a little something extra. Knowing that the holidays often abound with good deals, more than half of shoppers are planning to make additional non-gift purchases for themselves or their families this holiday.

Some may have even been holding back on personal purchases for the last few months to take advantage of holiday pricing. Shoppers will spend an average of $119.83 on these purchases, up from $106.67 last year.

NRF continues to expect holiday sales to increase 2.2 percent to $470.4 billion.

Budgeting to Play Big Role in Holiday Shopping...

Santa's Feeling Pinched This Year


Tis the season to give, but thats not the case for all Americans this holiday season.

According to a new Consumer Reports Holiday Shopping Poll, nearly one-quarter (23%) of respondents anticipate they will spend less than last year.

CRs poll also found that the shopping season may get off to a slower start this year. Only 22 percent of consumers anticipate finishing holiday shopping right after Thanksgiving, compared with 30 percent in 2006.

Forty-five percent of those asked said they do not anticipate finishing their shopping until the second week of December, and 20 percent said they would be pushing it right to December 24th. Approximately 6 percent are resigned not to complete their shopping until after the holidays.

Our findings suggest that consumers are tightening their wallets this year more so than last year, said Tod Marks, senior editor, Consumer Reports. The holiday shopping landscape is vast. Consumers need to make well informed decisions on their budget and on their purchases to alleviate the large bills and possibly disappointed gift recipients.

The poll finds:

Make a List and Check it Twice: Budgets

• If you want to control your spending over the holidays, consider making a budget before you begin to shop. Among the 33 percent of consumers who made a budget for last year, 43 percent managed to stay on budget, with only 8 percent going way over budget.

• Two-thirds of consumers (66%) did not make a budget last year nor do they plan on making one for this year (57%). The most likely candidates for making those budgets are women (47%) and households with young children (53%)

Do You Really Want to Buy That?

• The number one gift consumers are planning to buy for the 2007 holiday season is clothing (71%). That was the category of gifts received in 2006 that triggered the most disappointment among recipients (38%). Fifty percent of men said they were disappointed to receive various types of clothing for the 2006 holidays including socks, sweaters and shirts.

• The number two gift consumers are planning to buy for 2007 is gift cards (62%), followed by electronics (53%)

• This year, the Consumer Reports Holiday Shopping Poll results suggest that gift-givers may want to opt for electronics. The poll found that consumers would most like to receive electronics gifts (19%), followed by gift cards (12%). Men, by far, wanted electronics the most (25%). The top gifts women want are gift cards (15%) and electronics (13%).

• Consumers should look closely at the gifts they receive this holiday they may have been re-gifted. Nearly one-quarter of those surveyed (24%) admitted to re-gifting a present for the 2006 holidays. The most likely suspects are women (27%). Only 21% of men admitted to ever re-gifting.

The Cyber Consumer

• Online shopping this season will continue to be a well-utilized alternative to going to a traditional brick-and-mortar store. The majority of consumers (65%) plan to do at least some holiday shopping online.

• Men (23%) are more likely than women (13%) to do more of their shopping online this holiday season.

Saying No to Extended Warranties Continues

• When buying home electronics or major appliances, 37 percent of consumers will opt for an extended warranty. This percentage is down 5 percent from 2006 when 42 percent of consumers said they would purchase one.

• Consistent with last years findings, shoppers aged 18-34 are more likely to opt for an extended warranty (69%) than others. Thirty-six percent of consumers aged 35-54 said they would purchase an extended warranty, while only 27% of those 55 and older said they would do so.

Santa's Feeling Pinched This Year...

Holiday Shoppers Running Up Debt


Buy now, pay later. Much later, according to a new poll of holiday shoppers by Consumer Reports.

According to the survey, 23% of Americans will not pay off their holiday debt until March or later, equaling $14.6 billion in interest-accruing debt.

Over one-quarter of Americans (26%) use credit cards most often when holiday shopping, contributing to the $63.6 billion charged on credit cards throughout the shopping season.

"Credit cards can be hazardous to your holiday spending," said Tod Marks, senior editor, Consumer Reports. "With the average household saddled with $9,000 in credit debt already, anything that significantly adds to that impost could be potentially devastating. Cash forces you to be much more disciplined, purchasing only what you can afford."

The Consumer Reports Holiday Shopping Poll also finds:

• Among those using credit cards to pay for holiday gifts, 17% or more plan on accumulating $1,000 or more in holiday charges.

• With little more than two weeks to go until Christmas, re-gifting becomes an attractive option. A noteworthy proportion of consumers (13%) are planning on re-gifting. Men are more likely to re-gift (17%) than women (10%).

• After the holidays, 16% of consumers plan on returning some of the gifts they received. Men (21%) are more likely than women (12%) to return some of their gifts.

• Shoppers, on average, will buy about 15 gifts for the holidays-married women will buy the most (19); about 40% more than their husbands (13).

• As of December 10th, with only weeks left in the holiday shopping season, one-third of Americans had not even begun their holiday shopping.

• 30% or 62 million shoppers say that they won't finish their holiday shopping until December 23rd or later. More than 1 in 10 shoppers (11%) don't anticipate finishing their holiday shopping until the evening of December 24th.

Holiday Shoppers Running Up Debt...

Rain Checks May Extend Holiday Bargains If You Ask


In the post-holiday shopping crush, many consumers may search for bargain-priced items only to find they are sold out. In some cases, you may be able to purchase the item for the advertised price in the future, if you ask for and receive a rain check.

Grocery stores are the only retailers required to offer rain checks, unless the advertisement clearly states that "quantities are limited," or unless the store can establish that advertised items were ordered in time for delivery and were in sufficient quantities to meet the public's reasonably anticipated demand.

A rain check will allow you to purchase the desired item at a later time at the bargain price. Instead of a rain check, stores are permitted to offer a substitute item of comparable value to the sale item, at the sale price. Or the store may offer some form of compensation that is at least equal in value to the advertised item.

If you cannot find an advertised product on the merchant's shelf, ask for it. If the store has run out, you should ask for a rain check, a substitute item or other equivalent compensation. In most cases, retailers will provide you with one of these options, though non-grocery retailers can have very different policies.

Yuchan, a consumer in Boston, says she had a rain check for an item that had a rebate at her local Walgreens store. When her rain checked item finally arrived, the rebate had expired or so she was told by the clerk.

"I asked to speak with the manager, and he showed up five minutes later just to tell me what I already know, which was the rain check is still valid for rebates," she told ConsumerAffairs.com.

Keep in mind non-grocery retailers are not required to offer rain checks, but are governed by other applicable deceptive advertising laws. Debra, of Roswell, Georgia, went to her local CVS drug store for an advertised special on paper towels and toilet paper. The paper towels were available but not the toilet paper.

"There was no rain check because the store manager said the store normally does not carry the brand of toilet paper advertised. I dont think you should advertise what you do not have," Debra told ConsumerAffairs.com.

Stores do not have to provide rain checks if the ad clearly and adequately says there are limited quantities, or the items may not be available at all stores. Otherwise, they may be engaging in a "bait and switch" practice, which is illegal.

Though stores may have different rain check policies, the rain checks themselves should contain uniform information, according to the Federal Trade Commission. Consumers should check to see that any rain check they are given contains the following information:

• Suppliers name and address
• Consumers name, address, and telephone number
• Date issued
• Description of the item to be purchased including model make, and year, if applicable
• Quantity entitled to be purchased
• Advertised price

A rain check must be honored within 60 days of it being issued to a consumer, the FTC says. If the out-of-stock item is still not available, the supplier must notify the consumer holding the rain check of other options. These options may include the purchase another similar or comparable in stock item or the consumer can agree to a specific time extension in which the rain check item will be provided.

Rain Checks May Extend Holiday Bargains If You Ask...

Consumer Reports Unveils Annual Holiday Guide


Consumer Reports online has unveiled its annual Holiday Giving Guide to provide free expert advice for online shopping as well as Hanukkah and Christmas gift ideas.

Complete with useful shopping tips in areas including Games & Recreation, Home, Health, and Shopping & Spending, the guide also features e-Ratings, unbiased evaluations of online shopping sites.

To ensure that people are prepared for the holidays with the latest information, the guide will be updated throughout this Hanukkah and Christmas holiday season with new postings.

"Early holiday shoppers can consult the ConsumerReports.org Holiday Giving Guide for a wide variety of gift selections," said Helen Popkin, Associate Editor of ConsumerReports.org. "The holiday section is easy to navigate and empowers online users to shop smarter and faster, while knowing that they are getting expert advice on products, services, and great tips for the holiday season."

In this year's guide, shoppers will find valuable information from the best suggested Hanukkah and Christmas gift ideas to the finest online shopping sites, as well as invaluable tips and advice for the holidays.

Among Consumer Report's advice for tending to your physical - and emotional - health during the holiday season:

• Be selective about food -- decide on what you want to indulge in and keep portions small.

• Drink up -- drink plenty of water throughout the day -- at least eight glasses -- to keep from eating when you are actually thirsty.

• Go easy on the alcohol -- try not to drink too much at holiday.

• Make exercise a group effort -- take a walk around your neighborhood to admire holiday decorations with your family and loved ones.

• Enjoy the great outdoors -- remember, your body burns extra calories just keeping warm.

• Cut everyone some slack; the holidays are a time to be more tolerant and understanding towards your friends, family, coworkers and yourself.

• Expect less of yourself -- skip the less important holiday rituals and focus on activities that lighten your heart and bring out the deeper meaning of the holidays.

Additionally, the guide provides useful guidance on extended warranties, Hanukkah and Christmas gift return policies and holiday tipping.

Among Consumer Report's advice for tipping at the holidays:

• Reward those who make a difference -- see who makes the biggest impact on you and reward them accordingly.

• Think about those whose services you frequently use -- these people may include beauticians, barbers, or the newspaper carrier.

• Tip those who go out of their way for you -- these people may include water-delivery people who lug heavy jugs for you and giving non-cash gifts to postal service workers and schoolteachers.

Consumer Reports Unveils Annual Holiday Guide...

After-Christmas Return Policies Get Stricter


Shoppers may be in for some nasty surprises after Christmas as stores implement increasingly complicated and restrictive return policies, including checking a newly created "blacklist" of "serial returners" before accepting merchandise for a refund.

Some retailers, reportedly including KB Toys, Sports Authority, Express, and Staples have begun using a computer database by The Return Exchange of Irvine, CA, to track customer returns.

Stores swipe the shopper's driver's license each time a return is being made, and if the store-set return limit is exceeded, the customer's tendered return is denied. Most stores' posted policies do not warn shoppers of a cap on frequent returns.

Other stores are using increasingly strict but conventional means to curb returns. Items such as computers, digital cameras, and opened goods may be subject to limited return rights, restocking fees, shortened return periods, or no refunds at all. For example:

• Circuit City, which touted eliminating restocking fees three years ago, has reinstituted them for some types of opened items, and they have shortened their holiday return period by three weeks. Their primary in-store return policy sign is now virtually unreadable -- it has small white type printed on a yellow background.

• OfficeMax will not accept returns of opened digital cameras at all.

• Amazon and Buy.com will not take back TVs 27-inches or larger. (Buy.com's "Easy Returns" policy is now over 1350 words long.)

• OfficeDepot.com only offers identical exchanges on laptops, digital cameras and PDAs.

• Best Buy requires computers to be returned within 14 days instead of 30, they are excluded from their holiday policy, and certain items have a 15% restocking fee.

• Target offers no returns without a receipt, but will search their system for one.

"Eventually there will be a customer backlash against retailers that impose overly restrictive return policies, or that deny refunds to honest shoppers erroneously placed on a returns blacklist," said Edgar Dworsky, Founder of Consumer World. "There is also no excuse for retailers to fail to clearly and fully disclose their return policy in advance."

Some retailers relax their regular return deadlines at holiday time by extending the return period into January. Remarkably, in Consumer World's spot check of in-store return policy signage, most of these stores failed to post the terms of their holiday policies. Nonetheless, some chains with generous regular or extended holiday return deadlines include:

• Amazon.com January 31 (for most items shipped 11/01 thru 12/31) • Best Buy January 8 (for camcorders, digital cameras, etc.); Jan. 24 (all other items bought since Nov. 1 except computers, which are not subject to holiday policy)
• Buy.com January 15 (for items ordered 11/15 thru 12/24; exceptions)
• Circuit City January 10 (for items bought since 11/26)
• Costco No deadline (except computers)
• Kohl's No deadline (with receipt)
• OfficeMax 14 days after Christmas (purchases marked "gift" Nov. 15 on)
• Staples No deadline for office supplies. (January 8 for technology and furniture bought since Nov. 14)
• TJ Maxx, Marshalls January 8 (for purchases Oct. 31 - Dec. 8)
• Target 90 days from purchase (some restocking fees; specially marked clearance items only qualify for current sale price)
• Toys R Us 90 days (45 days for electronics)
• Wal-Mart 90 days most items (other items: 15, 30, or 45 days)

Consumer rights vary from state to state with respect to product returns. Generally speaking, a store can set up any return policy it wants, whether it is "all sales final", "merchandise credit only", or "all returns in 30 days". Most states require the policy to be clearly disclosed to the buyer prior to purchase, usually by means of a sign. Some states do not consider a disclosure that only appears on the sales receipt to meet this requirement. It is not unreasonable, however, to require customers to provide a sales slip or gift receipt to establish where and when the item was purchased, and at what price.

Tips for Hassle-Free Returns

To improve your chances of getting a full refund, provide a sales slip or gift receipt, and return the item in new condition, unopened, and with all original packaging material. Returns without a receipt are subject to the retailer's posted return policy, which might result in receiving only a merchandise credit for the lowest price the item has sold for in recent weeks, or possibly no refund or exchange at all.

If the item to be returned is defective, some states, such as Massachusetts, require the store to give the consumer his/her choice of one of the three "R's": repair, replacement or refund, irrespective of the store's posted return policy.

Consumers who have a problem returning a gift, should first contact the store manager or customer service department of the retailer. Some credit cards also offer a "return guarantee" benefit whereby the card issuer will refund your money if a store will not within 90 days of purchase. If a satisfactory resolution is not obtained, then a complaint can be filed with the state Attorney General's office or local consumer agency.

Stores swipe the shopper's driver's license each time a return is being made, and if the store-set return limit is exceeded, the customer's tendered return...