A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
No incidents or injuries are reported.
This recall involves zero-turn mowers sold under the Hustler FasTrak, Hustler FasTrak SDX, BigDog Stout, and BigDog Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red.
The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat.
The recalled mowers have serial numbers between 18058001 and 19028225.
Model Name | Model Number |
BigDog Stout | 937615, 937623, 937631, 937649EX, 937656EX, 937664EX |
BigDog Stout MP | 937680, 937698, 937706 |
Hustler FasTrak | 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE |
Hustler FasTrak SDX | 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE |
The mowers, manufactured in the U.S., were sold at authorized BigDog or Hustler dealers nationwide from June 2018, through March 2019, for between $6,800 and $9,400.
What to do
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
Consumers may contact Excel toll-free at (844) 594-2448 from 8 a.m. to 5 p.m. (CTO Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” at the bottom of the page for more information.