Back in December, Delta announced that it would be testing complimentary meals for coach passengers on its transcontinental flights. Travelers flying between New York-JFK and Los Angeles International Airport/San Francisco International Airport were being targeted to see if the program was feasible.
Now it seems that the company will be expanding on that effort. An announcement released by Delta states that it will begin offering complimentary meals on the aforementioned flights on March 1 and will expand it to 10 other cross-country flights by April 24.
Markets in Seattle, California, New York, Boston, and Washington D.C. will benefit from the upgrade, with customers getting a free meal if they fly BOS-SFO, BOS-LAX, BOS-SEA, DCA-LAX, FK-PDX, JFK-SAN, JFK-SEA, SEA-FLL, SEA-MCO, and SEA-RDU.
“The enhancement is part of Delta’s ongoing multi-million dollar investment in the on-board customer experience that includes upgraded Main Cabin snacks, enhanced blankets, refreshed Flight Fuel food-for-purchase options and free in-flight entertainment,” the company stated.
Travelers will be able to choose from a few different meal options for their complimentary meal. For breakfast, fliers can choose between a Honey Maple Breakfast Sandwich, the Luvo Breakfast Medley, or a fruit and cheese plate. For lunch, Delta offers a choice between a Mesquite-Smoked Turkey Combo, the Luvo Mediterranean Whole Grain Veggie Wrap, or a fruit and cheese plate. Those flying overnight will be also be offered a breakfast bar during the pre-arrival beverage service.
Additionally, Delta Comfort+ members will be offered a pre-arrival snack basket and complimentary beer, wine, and spirits if over 21. For members flying from JFK to LAX or SFO, a mid-service Greek frozen yogurt bar will also be provided.
Delta stated that it expanded its offering to more flights after receiving positive feedback from its customers on tests conducted last year.
“We are all about making our Main Cabin experience the best it can be for our customers and offering free, high quality meals is a big part of that experience. When we tested this concept, our customers loved it and appreciated it so we are implementing in our most strategic markets,” said Allison Ausband, Delta’s Senior Vice President of In-Flight Service.