Chrysler recalls Jeeps, Rams, Chryslers and Dodges with rearview camera issue

The rearview image can remain on display after shifting

04/16/2020

James Limbach Reporter

Chrysler is recalling 318,537 model year 2020 Jeep Gladiators & Cherokees, model year 2019-2020 Ram 1500, 2500, & 3500 Pickups, Chrysler Pacificas, Dodge Durangos, Jeep Grand Cherokees, Wranglers & Renegades, and model year 2019 Dodge Challengers with 8.4" or 12" radio displays.

A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.

The lingering rearview image can distract the driver, increasing the risk of a crash.

What to do

Chrysler will notify owners, and dealers will update the radio display software free of charge.

The recall is expected to begin May 22, 2020.

Owners may contact Chrysler customer service at (800) 853-1403. Chrysler's number for this recall is W30-W37.

James Limbach

A Washington, D.C., reporter for more than 30 years, Jim Limbach covers the federal agencies for ConsumerAffairs. Previously, he was a reporter and news anchor for Associated Press Broadcast Services, where he covered business and consumer news as well as space shots and other major spot news events.

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