Air travelers, it appears, were a pretty content bunch in early spring.
According to the Department of Transportation's (DOT) Air Travel Consumer Report there were just 1,122 complaints about service from consumers -- down 21.5% from a month earlier and off 20.9% from the same month the year before.
The carriers posted an on-time arrival rate of 84.5%, an improvement from March's 81.5% mark and April 2015's 81.8% on-time rate. As far as cancellations go, just 0.9% of scheduled domestic flights were scratched, down 0.1% from March and the same as in April of last year
Airlines reported two tarmac delays of more than three hours on domestic flights and two tarmac delays of more than four hours on international flights. All reported extended tarmac delays are investigated by the Department of Transportation (DOT).
The consumer report also includes data on chronically delayed flights and their causes, statistics on mishandled baggage, data on oversales, and information about the total number of animals that died, were injured, or were lost during air transport in April.
The complete report is available on the DOT website.
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