Top Tier Moving Group Reviews

We are sorry to hear you are unhappy with our services. As your Moving Broker, we are unable to complete the move per our Department of Transportation licensing. Applause is within our carrier network and a company we work with daily. All of this information is in all documents you signed and agreed to.

In addition, your inventory list is on your service order to ensure transparency and accuracy.

Applause Moving & Storage Inc is a fully licensed carrier and can complete full service moves. Your service order confirms there was no packing included outside of the blanketing and wrapping of the furniture items.

In regard to the overpayment, we have been requesting updates from Applause Moving & Storage regularly to ensure this is returned, as you are aware there was issues confirming the payment sent and is continued to be worked on for you.

Please contact us for any additional assistance.

Unfortunately we are unable to pull up any customer information in our system with the information provided. If you are truly a customer, please contact Customer Service 561-677-3934 for assistance.

Thank you for taking the time to share your concerns. We understand how important it is for a move to proceed smoothly and transparently, and we genuinely regret that you remain unhappy with our services.

After carefully reviewing your file, our records confirm that your shipment has been successfully delivered and that all contracted transportation services have been completed. At no time did Top Tier Moving Group or the assigned carrier refuse service or fail to perform the agreed transportation obligations.

We do, however, recognize and respect your concerns regarding inventory expectations and pricing adjustments. As outlined in the executed moving documents, all estimates are based on the inventory and space requirements confirmed during the booking and Quality Assurance process. Adjustments may occur when inventory volume or space utilization differs from the parameters used to prepare the estimate. In this case, the final loading was performed based on the space allocated and the conditions present on move day.

That said, in the interest of customer satisfaction and without any admission of wrongdoing, negligence, or liability by either Top Tier Moving Group or the carrier, our team has been and remains engaged with you in good faith discussions aimed at reaching an amicable resolution and reasonable compromise regarding your remaining concerns.

We respectfully ask for your continued patience and understanding as we work to address this matter professionally and promptly. Our goal is to bring this to a fair and mutually agreeable conclusion.

Thank you for sharing your experience! We’re so glad to hear that everything—from scheduling pickup to packing, loading, and storage—was smooth and easy to coordinate. Clear communication and straightforward pricing are priorities for us, so it’s great to know that came through during your move.

We truly appreciate your trust in Top Tier Moving Group LLC and are here anytime you need assistance again. Wishing you all the best in your new space!

Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re very glad to hear that the moving crew provided great service and worked hard to assist you on moving day.

Our goal is always to ensure expectations are clear from start to finish, and your feedback helps us continue improving that process. We’re pleased the team was able to help clarify things and support you in the moment.

If you have any remaining questions or would like us to review anything further, please don’t hesitate to contact our office at 561-677-3934. Our team is always here to assist and support you every step of the way.

Thank you for sharing your experience! We’re glad to hear that our team was able to accommodate your moving needs and provide flexibility while planning your move from Ohio to Florida. Making the process smooth, convenient, and stress-free is always our goal, and it’s great to know that came through for you.

We appreciate your trust in Top Tier Moving Group LLC and look forward to assisting you when you’re ready to move!

Thank you so much for taking the time to share your experience with Top Tier Moving Group LLC! We truly appreciate your trust in choosing our team and are grateful for your kind words.

Our goal is always to provide professional, courteous, and patient service—especially during demanding moves—and it means a great deal to know our team delivered that for you. Thank you again for your support and recommendation. Wishing you all the best in your new home!

We are sorry to hear that you are unhappy with our services . Top Tier Moving Group LLC takes customer feedback very seriously and has multiple safeguards in place to ensure customers fully understand our terms, services, and pricing structure at the time of booking and again prior to move day. We respectfully reject the claim that our company operates as a scam and wish to clarify that our team has made several attempts to contact you via phone and email to address ongoing concerns and work toward a resolution without success. We also have no record of any reports indicating that our contact numbers are disconnected or inactive. We encourage you to refer to the signed paperwork, which contains all active and verified contact numbers for our office and that of the assigned carrier to ensure your calls are being routed properly. We wish to emphasize that while our records currently show that you cancelled your move directly with the assigned carrier, our office was neither contacted or informed of this at the time of their arrival or afterward to allow us the opportunity to intervene on your behalf or answer any questions you may have had before the cancellation occurred.

We remain willing to assist within the scope of our role and encourage you to respond to our written correspondence or contact our office to ensure the matter is handled promptly and professionally.

Thank you for bringing your experience to our attention. We understand how stressful a long-distance move can be, and we appreciate the opportunity to clarify the circumstances surrounding your relocation.

Per our records, your move was scheduled and calculated using the inventory provided at the time of booking. As documented and electronically signed, the quote reflected an estimated volume of 319 cubic feet.

On move day, the assigned carrier conducted a legally required on-site review to verify the actual volume of items to be transported. During this walkthrough, the carrier determined that the volume exceeded the original estimate by 300-400cft. In compliance with federal law and the terms of the contract, a revised written estimate was provided and reviewed with you prior to loading, using the same per-cubic-foot rate agreed upon at booking, further explaining the reason for additional costs.

At that time, you chose not to move forward with the revised estimate and instead elected to proceed at the originally quoted amount. As a result, the carrier transported only the portion of items that fell within originally estimated volume, and any remaining items were excluded based on that decision.

We would also like to clarify that our customer service representative did not advise that payment of a higher amount was required without alternatives. Rather, the representative re-explained our terms and conditions as stated in the agreement, as well as the legal requirement for the carrier to confirm the actual inventory on site and issue a revised estimate when a discrepancy is identified.

We can assure you that no misrepresentation of our role or services occurred as this information was provided by your sales representative at the time of booking and detailed in the executed contracts. While we do not perform the physical transportation of household goods, we work closely with FMCSA-authorized carriers and assist customers throughout the coordination process.

That said, following your recent conversation with management, we have agreed to conduct a thorough review of all relevant records and communications. Once this review is complete and additional information is available, we will contact you promptly with an update.

If you have any further questions or need assistance in the meantime, please contact our Customer Service Department at (561) 677-3934. We appreciate your patience and the opportunity to work towards amicable resolution.

Thank you for sharing your experience with us. We’re pleased to hear that your move went smoothly and that our team provided the friendly, professional service we strive to deliver.

We’re so glad to know that the care taken in handling your belongings and preparing your home helped make the process less stressful.

Your trust in Top Tier Moving Group is greatly appreciated and are honored for the opportunity to assist you. If you need anything in the future, we’re always here to help.

Thank you so much for taking the time to share your experience. We’re thrilled to hear that your move from North Bismarck to Mandan went smoothly and that Nick and his team provided the punctual, efficient, and attentive service we strive for.

Our crews work hard to ensure each customer’s belongings are handled with care, and we’re glad to know their professionalism and attention to detail made a positive impact on your relocation. Your recommendation means a great deal to us, and we truly appreciate the opportunity to assist with your move.

If you ever need help again in the future, we’ll be here to support you. Thank you for choosing Top Tier Moving Group!

Thank you for taking the time to share your feedback. We are glad to hear that your experience with us was a positive one and that the local movers assigned to your relocations provided excellent service and professionalism throughout.

After reviewing our records, we do want to clarify that we have documentation for one move that was scheduled for pickup on 8/31 and another scheduled for 9/5. The same assigned carrier was responsible for both moves, and we would have been more than happy to facilitate additional communication with them or address any concerns regarding delivery status. However, our records indicate that for both moves, we were never contacted to request updates or report any onsite issues or delays. Our last communication with you involved confirming pickup ETAs, and we did not receive further outreach afterward.

We sincerely apologize if this resulted in any inconvenience. We ensure that all customers receive direct contact information for our customer service team as well as our after-hours department, and we are always available to assist with any questions throughout the moving process.

We truly appreciate your feedback and your continued trust in our company. If you have any ongoing questions or need further clarification regarding any of your moves or our services, please do not hesitate to contact our office at 561-677-3934. We are always here to help.

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your move felt stress-free from start to finish and that Mia and Josh provided the level of professionalism, care, and teamwork we strive for with every customer.

We truly appreciate your kind words and are grateful for the opportunity to assist with your move. Your recommendation means a great deal to our team. If you ever need assistance again in the future, we’re always here to help!

Thank you for taking the time to share your feedback. While we regret to hear that your experience did not meet your expectations, we do appreciate the opportunity to clarify several important points regarding your move.

Per the signed agreements reviewed and executed by both yourself and Top Tier Moving Group, the initial estimate provided at the time of booking was based entirely on the inventory and information you supplied during booking. As outlined in those agreements, all binding estimates are determined by the customer-provided inventory and the services requested. By federal law, the foreman is required to then complete a physical walkthrough at pickup to verify the actual inventory and identify any additional services needed to safely complete the move.

As stated in your contract, the total cost is subject to change based on the agreed-upon rate per pound and/or cubic foot. If additional items are present on move day, or if extra services are required—such as packing delicate items (televisions, glass table tops, etc.), specialty crating, or handling bulky items over 300 lbs— the estimate must be adjusted accordingly due to the extra material and labor it would take to complete this service. Our records further indicate that upon arrival, your actual inventory exceeded the original estimate of 298 cubic feet by approximately 400 cubic feet, and that additional services were required at pickup due to a few items that were not disclosed at booking.

We do not have record of contact from you at the time of pickup or during the period when you experienced delivery delays, in fact our last form of communication with you was July 28th to confirm the carriers estimated time of arrival. Please rest assured that had we been notified of these concerns beforehand, we would have been able to advocate on your behalf, request delivery updates from the assigned carrier, and further assist in facilitating clearer communication to help work toward an amicable resolution.

Our team has since provided you with detailed information on how to file a claim for any ongoing issues related to missing items, damages, delays, or concerns regarding the actions of the estimators, movers, or carrier personnel . Since we do not physically handle your shipment, nor do we have the authority to adjudicate claims, we encourage you to complete this step with the carrier for further consideration and/or compensation.

In good faith, we remain committed to assisting you through the remainder of this process. If you have any questions, concerns, or require support in communicating with the carrier or understanding the claims procedure, our team is available and willing to help.

Please feel free to contact our office at 561-677-3934 and an agent will be happy to provide the professional and courteous support our customers deserve.

Thank you for taking the time to share your experience. We’re glad to hear your move went smoothly and that everything arrived safely. We also appreciate your feedback regarding the arrival notice. While we certainly understand the desire for more advance notice, it is industry standard to provide a 24-hour scheduling update due to the logistics and routing involved in cross-country moves.

We truly value your comments and are honored to have assisted with your relocation. Thank you again for your kind words and for choosing Top Tier Moving Group.

We are sorry to hear that your experience with the assigned carrier did not meet your expectations. We appreciate you bringing these concerns to our attention, and have carefully reviewed your file, including all written and verbal records associated with your move.

Our records indicate that we have not received any communication from you since September 20th, when your verification call was completed. Please know that, had we been notified at the time of pickup regarding the concerns you described, we would have been able to advocate on your behalf, clarify any revisions, and work toward an amicable resolution.

Additionally, we would like to reiterate the terms outlined in the signed agreement stating that the estimate provided by Top Tier Moving Group is based on the information given by the customer at the time of booking. As required by law, the foreman must complete a physical walkthrough upon arrival to verify the actual inventory. If any additional items or services are required to safely complete the move that were not initially discussed, the price is adjusted accordingly based on the agreed-upon rate per pound and/or cubic feet. This process is always reviewed and discussed with the customer prior to loading to ensure full understanding and agreement.

Please rest assured that the accusations mentioned in your review do not reflect the standards or expectations we uphold for our company nor that of our partnered carriers. We remain committed to seeking restitution from the assigned carrier for any inconveniences caused, as well as, facilitating any further communication with them within the scope of our role as your moving coordinator. In an attempt to assist further, we have since emailed you the carriers claims information should you choose to submit a request for their review. This process would cover any missing or damaged items, possible overages, or any concerns related to the actions of their movers upon arrival.

If you have any questions or require further assistance from our team, please feel free to contact our office at 561-677-3934.

Thank you for taking the time to share your experience with Top Tier Moving Group. We’re glad to hear that our availability, pricing, and the care provided by our crew helped make your long-distance move a smooth one. Our team takes pride in handling each item with attention and caution, so it’s great to know the extra steps—like wrapping your computer and securing your furniture—were noticed and appreciated.

We truly value your feedback as it helps us continue improving the quality of our services and overall customer experience. If there’s anything we can do to further assist you or enhance future moves, please don’t hesitate to reach out.

Thank you again for choosing Top Tier Moving Group!

Thank you for sharing your concerns. We appreciate the opportunity to review your file and provide clarification regarding the charges and services associated with your move.

Please note that, per the executed agreements, the estimate provided by Top Tier Moving Group is based strictly on the information supplied by the customer at the time of booking. Our binding estimate is determined by the customer’s provided inventory and the services requested. Additionally, as required by law, the foreman must complete a walkthrough upon arrival to verify the actual inventory. If any additional items or services are required to safely complete the move, the price is adjusted accordingly based on the agreed-upon rate per pound and/or cubic feet. This process is always reviewed and discussed with the customer prior to loading to ensure full understanding and agreement.

Our records indicate that additional packing services were required at pickup to ensure the safe handling and transport of your shipment during a long-distance move. Upon arrival, the crew determined that several items were left either loose or wrapped in materials unsuitable for interstate travel. Our records further show that your shipment exceeded the original cubic footage by 286 cubic feet, which would have also contributed to the increase in cost. The total cost for your move—reflecting the verified inventory, packing materials, and labor—was $9,888.75 after applied discounts, which was signed and agreed upon at the time of pickup.

Regarding communication, our system does not show any contact from you during the pickup process that would have allowed us to address questions or clarify revisions in real time. The last documented communication occurred on 6/16/25, when the pickup ETA was confirmed. Our team has also provided you with the claims information sent to the email address on file, should you wish to proceed with submitting a claim for further review.

Please note that while all claims related to damages, missing property, overages, or delivery delays must be pursued directly with the assigned carrier, we remain willing to assist in facilitating communication within the scope of our role as your moving coordinator. We also remain available to answer any additional questions or concerns you may have in order to help guide you through the appropriate next steps.

Please feel free to contact our office at 561-677-3934 for further assistance as we remain committed to supporting you through the process.

Thank you for bringing your concerns to our attention. We take all feedback seriously and appreciate the opportunity to clarify our process regarding estimates and service charges.

Please note that the estimate provided by Top Tier Moving Group is based on the information supplied by the customer at the time of booking. Our binding estimate is determined by the customer’s provided inventory and the services requested. By law, the foreman is required to complete a walkthrough upon arrival to confirm the actual inventory. If there are any additional items or services required to complete the move that were not initially discussed at booking, then the price will be adjusted accordingly based on the agreed-upon rate per pound and/or cubic feet. This adjustment is always reviewed and discussed with the customer prior to loading to ensure understanding and agreement.

Our records further indicate that we did not receive any contact from you during the pickup process that would have allowed us to address revisions or clarify any concerns. The last recorded communication with you was on October 29th, when the pickup ETA was confirmed. Prior to that, our agents attempted a scheduled quality assurance call on October 22nd to review and finalize your inventory beforehand, but you were unavailable to complete the call. As also noted in our records, you were informed that revisions could be made onsite on move day.

In good faith and to further assist, we remain willing to investigate whether the assigned carrier is open to offering any accommodations or discounts for any inconvenience that may have occurred. We also remain available to answer any ongoing questions or concerns you may still have. Please feel free to contact our office directly at 561-677-3934 for further assistance.

We appreciate your understanding.

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

After reviewing our records, both written and verbal, we do not show that we were made aware of these issues or that you had made any attempt with our team to reach amicable resolution. Our records indicate that our agents did attempt to reach you on 9/9 for quality assurance purposes, which would have allowed you to review and finalize the details related to your scheduled move and inventory; however, they were unsuccessful in reaching you. The last documented communication we have on file is from 9/16, when your pickup ETA was confirmed.

While we understand that additional costs may feel unexpected, we would like to clarify that the estimate provided is based on the information you supplied at the time of booking. The total cost is subject to change based on the agreed-upon rate per pound and/or cubic feet. By law, the foreman is required to complete a physical walkthrough of your actual inventory and if additional items are added or additional services are requested at the time of arrival, the price is then agreed upon and adjusted accordingly.

Please note that our role as your moving coordinator and shipping agent is to facilitate a carrier to move your household items as promptly as possible and in accordance with the information provided, from origin to destination. However, due to circumstances beyond our control—including inclement weather, mechanical breakdowns, road construction, remote pickup or drop-off locations, and other logistical challenges— we are unable to guarantee pickup and delivery times as we do not physically handle or transport your items as also detailed in our agreements.

We are unable to confirm whether there may be confusion here between our customer service team and that of the assigned movers; however, please know that we remain available to assist with any ongoing questions or concerns you may have. Please contact us directly at 561-677-3934 should you require further assistance.

We are sorry to hear that you are unhappy with our services and understand how frustrating the delays and damages must have been.

We would like to clarify that per our agreements, Top Tier Moving Group serves as a moving coordinator and shipping agent. We do not physically handle or transport items and therefore, are unable to guarantee pickup or delivery times due to situations beyond our control, such as inclement weather, mechanical breakdowns or unforeseen delays. Our records indicate that our team provided you with information related to your shipment upon request from the carrier, as well as answer any questions you may have had within the scope of our role. Any claims related to damaged or missing items, delayed delivery, or other issues related to the shipment, however would need to be pursued directly with the carrier who held responsibility of your items. In an attempt to facilitate this process, our team has since provided you with detailed instructions on how to submit a formal claim with the assigned carrier and remains available to support you as much as possible.

Regarding the amount paid for an expedited pickup, please know that this is standard in the moving industry to prepare and coordinate a long-distance move on such short notice, especially when the move is booked for the following day. While we cannot guarantee additional adjustments at this time, we will be sure to investigate this matter with the movers to determine whether any further discounts can be applied for your inconveniences.

We encourage you to contact our customer service at 561-677-3934, should you have any questions or require further assistance from our team.

Thank you for taking the time to share your experience. We are truly sorry to hear that your move did not meet your expectations and understand how frustrating this situation must be.

We would like to clarify that, per our agreements, the estimate provided is based on the information you shared at the time of booking. Top Tier Moving Group’s binding estimate is determined by the customer’s declared inventory and requested services. On the day of pickup, the foreman is required to complete a physical walkthrough to confirm the actual inventory and requested services. When additional items are present beyond the original estimate, or if additional services are requested, the price is adjusted accordingly by law. In your case, our records show that the revised estimate was discussed and agreed upon prior to loading, as your shipment exceeded the original 550 CFT estimate by 250 CFT. We also show that a total of $617.00 in discounts was applied to assist further.

Regarding the missing or damaged items, our records do not indicate that we were notified of these issues at the time of delivery. As a moving coordinator and shipping agent, please note that Top Tier Moving Group does not physically handle or transport belongings and is not responsible for the actions of the carrier or its employees. We encourage all claims related to property damage, missing items, or delayed delivery be pursued directly with the assigned carrier, as also stated in our agreements.

In an attempt to assist you further, we have provided detailed instructions to the email on file on how to submit a formal claim for review. In the meantime, our team remains willing to answer any questions or help facilitate communication with the carrier within the scope of our role. Please feel free to contact our customer service directly at 561-677-3934 for further assistance.

Thank you for sharing your feedback. We are sorry to hear that you are unhappy with our services and of the difficulties you experienced during your move.

After reviewing our records, both written and verbal, we have no record of being contacted regarding the issues you mentioned, including any calls into customer service since 7/29 in an attempt to seek an amicable resolution. Our records, further confirm that a member of our team attempted to reach you today to discuss the matter; however, their call was disconnected.

Additionally, we must refer you to our agreements, which state that you hired Top Tier Moving Group as a moving coordinator and shipping agent. Top Tier Moving Group does not physically handle or transport your items and is unable to guarantee pickup or delivery times, which may be affected by circumstances outside our control. This includes but is not limited to inclement weather, mechanical breakdowns, road construction, or remote pickup and drop-off locations. We also cannot be held liable for the acts or omissions of the assigned carrier or its employees/agents. Therefore, we encourage our customers to pursue the carrier directly for all claims related to further compensation, including without limitation to claims for property damage, lost or stolen goods, delayed pickup or delivery, or any issues arising from the actions of estimators, drivers, packers, or movers.

Since we were unable to speak with you today, our team has emailed you the written instructions on how to submit your claim for review with the assigned carrier. While we cannot adjudicate claims, we remain committed to acting in good faith and on your behalf by facilitating further communication with the carrier, requesting updates regarding the status of your claim, and assisting within the scope of our role as your moving coordinator.

We encourage you to reach out to our customer service team at 561-677-3934 should you require further assistance from our team as we hope to reach a fair outcome.

Thank you for taking the time to share your experience with us. We’re glad to hear that your move began smoothly with our coordination team and that the initial inventory review and quote aligned accurately with your needs. It’s also great to know that our team kept you informed throughout the process, helping to make the experience more seamless.

We appreciate your feedback regarding your interactions with the drivers. While we regret that the first encounter caused some inconvenience, we are pleased that the second driver was able to turn the experience around and provide the level of service we strive for. We’re also happy to hear that both your pickup and delivery were handled professionally and that the crews arrived well-prepared.

Thank you again for your recommendation. We value your trust in Top Tier Moving Group and are always here should you need assistance with future moves.

Thank you for taking the time to share such a detailed account of your experience. We’re pleased to hear that our team was able to support your daughter’s move during an important transition and that her belongings were delivered safely, professionally, and without any damage. It’s wonderful to know that our customer service team and drivers kept you informed throughout the process and that the pricing remained consistent and transparent from start to finish.

We understand that the delay in delivery was an inconvenience, and we appreciate your patience and understanding regarding the logistical challenges that can arise when coordinating long-distance moves—especially when storage and variable move-in dates are involved. Your feedback regarding the distance of the storage facility and the desire for more upfront transparency is truly valuable. We continually work to improve our communication and set clear expectations, and comments like yours help us strengthen that effort.

Thank you again for trusting Top Tier Moving Group with your daughter’s relocation. We appreciate your thoughtful 4-out-of-5 rating and remain committed to providing clear communication, reliable service, and professional support for any future moves you may need. If we can assist with anything further, please do not hesitate to contact our customer service team at 561-677-3934.

Thank you for taking the time to share your experience. We’re glad to hear that our team was able to accommodate your move quickly and that your driver provided efficient, professional service throughout the process. We’re also pleased that your pickup, transport, and delivery were completed smoothly and without major issues.

We do, however, regret any confusion regarding the initial quote or communication during the coordination phase. As outlined in our agreements, the estimate provided at the time of booking is determined by the customer’s declared inventory and the services requested. If additional items are added on the day of pickup or if additional services are required, the crew must adjust the price accordingly. Your feedback helps us to identify areas where we can continue to improve and ensure that this process remains as clear as possible.

Should you have any remaining questions or would like us to review any part of your estimate or service details, we are more than willing to assist. Thank you again for choosing Top Tier Moving Group. Wishing you all the best in your new home.

Thank you for taking the time to share your feedback. We are truly sorry to hear about the damaged and missing items noted in your claim, as this is never the experience we want for our customers.

After reviewing our records, both written and verbal, we show no communication from you regarding these concerns since 6/5/25. Please know that we take customer feedback seriously, and had we been notified upon delivery, we would have been more than willing to offer support, guidance, and next steps on submitting a formal claim with the assigned carrier for further compensation.

Per our recent conversations, a member of our customer service team has since reached out and provided the requested information, including the appropriate claims process and our direct contact details for any further updates or questions.

If there is anything more we can assist you with, please do not hesitate to let us know. We remain available and committed to answering any remaining questions you may have and helping in any way we can.

Thank you for taking the time to share your experience. We appreciate your acknowledgment of the professionalism and diligence of our moving crew and thank you for your feedback as it helps us continue to improve our services. With regards to the concerns mentioned, please note that while our team aims to provide accurate estimates, we would like to clarify that, per the executed agreements with Top Tier Moving Group, all estimates are based on the information provided by the customer at the time of booking. Our binding estimate is determined by the inventory and services requested by the customer and are subject to change if additional items are added at the time of pickup or if extra services are required that were not initially included at booking.

By law, the foreman is required to conduct a physical walkthrough of the actual inventory and requested services at the time of their arrival. During this walkthrough, any additional costs would have been discussed and explained prior to loading. Our records indicate that the original cubic footage of 1,412 cubic feet at $3.50 per cubic foot was maintained per your instructions and our crew was advised not to load anything past that volume. We also note that we have not been contacted by you since June to discuss further adjustments and/or seek clarification on the matter.

We remain committed to assisting our customers with answering any additional questions or concerns they may still have. If you would like further assistance, please contact our customer service team at 561-677-3934.

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team was able to make your move smooth, efficient, and stress-free. Our goal is always to provide top-notch service with care, professionalism, and a friendly approach, and it’s wonderful to know we hit the mark for you.

We truly appreciate your recommendation and the trust you placed in Top Tier Moving Group. Wishing you all the best in your new home, and we hope to assist you again in the future!

We take all customer concerns seriously and are sorry to hear that you are unhappy with our services. Please note that all estimates are based on the information given by the customer at the time of booking and includes fuel surcharges, tolls, loading and unloading, as well as the basic disassembly and reassembly of standard furniture items. Any costs for additional items and/or services required at the time of pickup that exceeded the original quote, are reviewed and discussed with the customer prior to arrival to ensure there is no misrepresentation.

Pickup and delivery times are also estimated per our agreements and cannot be guaranteed due to circumstances beyond our control, including inclement weather, mechanical issues, road conditions, or remote or limited-access locations. Our records show that our team remained in communication with you while the shipment was in transit, offering real-time updates and estimated arrival windows based on the size of the move and distance traveled.

Our records further indicate that your movers attempted delivery between 11/1-11/2 but you were unavailable to receive the shipment. We encourage you to contact our customer service team for any ongoing questions or concerns you may have. You may also contact the assigned carrier to coordinate a rescheduled delivery if this has not yet occurred. We remain committed to working on your behalf to ensure that you receive the professional, careful, and efficient service our customers deserve.

Thank you so much for your kind review! We’re thrilled to hear that your experience with Top Tier Moving Group was smooth and stress-free from start to finish. Our team takes great pride in clear communication, careful handling of belongings, and efficient service, so it’s wonderful to know that the moving crew also went above and beyond to assist with your couch repair. Your recommendation means a great deal to us, and we truly appreciate you choosing Top Tier Moving Group for your move!

Thank you for sharing your feedback with us! We’re delighted to hear that your move went so smoothly and that our team delivered the level of service you were expecting. It’s always our goal to make the moving process as seamless and stress-free as possible, and we’re glad to know we achieved that for you. We truly appreciate your trust and the recommendation. Should you or anyone you know need assistance in the future, we’ll be ready to help. Wishing you all the best in your new space!

Thank you so much for taking the time to share your experience with us. We truly appreciate your continued trust in Top Tier Moving Group and are thrilled to hear that both of your moves went smoothly. It’s great to know that our team — from the office staff to the moving crew — was able to provide efficient service, clear communication, and an accurate estimate. We’ll be sure to pass along your kind words to the crew who assisted you. We’re grateful for your recommendation and are always here should you need us again in the future. Wishing you all the best in your new home!

Thank you for taking the time to share your experience! We’re delighted to hear that our team made your move smooth and stress-free, from the initial booking to the careful handling of your belongings on moving day. Clear communication, professionalism, and attentive service are always our priorities, and it’s wonderful to know they made a positive impact. We truly appreciate your recommendation and look forward to assisting you again in the future!