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First I would like to say Moving is one of the most stressful things I have ever done in my life! The company who did my relocation Move Quick Inc was great! I could not imagine having to go thru this without them. Everything was as promised.
To be honest I was shocked at how helpful and communicative Move Quick was for this process. I was overwhelmed by the task of moving and getting even more stressed at all the shady brokers that were harassing me, that all ended when I let Move Quick's Moving Specialist arrange my move. They were informative and patient as every concern I had about moving melted away while seemingly a regular but valued task to my representative. Overall the whole thing took about 20 minutes to arrange and I could not be happier now that it is over. Everything was explained at each step of the process and not once was I left wondering or without a way to reach the answer.
I will recommend this company to anyone I know wanting to move. Even the cost was fair and comparable to alternative options I was looking into. My wife was so nervous to have anyone but me move her stuff, I breathed a sigh of relief when they came to load and were clean and efficient. Everything my wife fretted over was for naught as they took care to wrap everything better than I ever would have. Really now I do not know if I will ever get away with not hiring Move Quick for her.
As they loaded the truck and I watched these guys maneuver the bulk and load it better than any Tetris game I have played. They inventoried and loaded, I reflected at the amazing ease of this compared to all those past moves that took forever and cost much, even physically and emotionally. How silly it seems to have been in hindsight. When it was delivered everything was as it should be, and they did not waste any time. There was no damage and they were gone as quick as they came having been very proficient. Hands down 5 stars, AAA+, USE THIS COMPANY---MOVE QUICK.
Either those people don’t have the experience, or they intended to do that to their customers. But eventually, they made me live in a real nightmare. Am keep blaming myself, what did I do to myself and my family? Why I hired those people? Why I didn’t use the other company that I used before? Why I didn’t look at the reviews to this company before hiring them?!! At a certain point I was about to call the Police for them. JUST DON’T put yourself under their mercy.
My rating to their services are as follows: Customer service 10%, Estimate 10%, Pricing 10%, Pickup date 10%, Packing and loading 5%, Delivery date 5%, Dismantling and assembling 20%. In addition to all the verbal agreement and promises that I had from them, I can prove that to you and show you many other evidences (emails & pictures). Don’t start the process with them, just contact me first (**), you won’t lose anything, learn about my story with them and then decide.
We used them to move my recently widowed mother from North Carolina to live with me in Oklahoma. When I called, William sounded amazing and the price was great. However, after giving them a deposit, getting hold of William was nearly impossible. The one time I DID manage to get him to answer the phone he was irritated and told me to email him instead of calling because he was too busy. He seriously would not even hear me out on the phone, so I emailed him and heard back from him in a couple of days.
Once movers arrived, quoted price more than doubled. Glass desk cover arrived broken, 2 boxes missing and one garment box had been pried open and items removed. We filed a claim and I just got the filing requirements. It's laughable how much documentation they want on each item lost, which effectively means, we can't file a claim. Whatever is lost is lost and some of it was my dad's and very sentimental to mom. I've watched her cry. RUN AWAY FROM MOVE QUICK! RUN, I SAY!
Do not use Move Quick Inc, this is a free advice to anyone who’s trying to hire them. This company was a real nightmare for me, they charged me after the agreement and after they gave me a “Not to Exceed Price”, and also the delivery duration was a way more than what was agreed on. Do not believe them or go with them even if they gave you a lower price, cause they will change that at the pickup date… And they won’t deliver the goods within the same promised windows… Simply they are terrible, and I am seriously advising you all to not to fall into their net, and I can provide evidences on what they did to me. Sales, Estimates, dispatch, and the customer service people. They are treating the people bad and not to commit to what was promised… I know their names and their phone numbers. For evidences and more details please reach me on **. Honestly… do not use them!
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I don't really know where to start. After having to wait 6 weeks for my things to arrive at my new place, there were over seven bins missing. Apparently my items had changed hands over three times as Move Quick Inc turned my things over to other companies without even asking me after they were having trouble with the trucks and the drivers. So I don't know who stole or lost my valuable belongings. I called customer service repeatedly and basically there is nothing they can do. I have used other moving companies before and never had an experience like this. They are terrible! I do not recommend them...at all!!!
This company quoted us 4398.00 and that was after removing a bunch of stuff. I understand that the price could go up but after I spent an hour on the phone going through everything I had, it shouldn’t have gone up to the price they quoted at my house. I told the guy that was taking inventory of all our stuff that no one would be there. Well they get to our house and luckily I had my neighbor there. The guy tells my neighbor while I’m on the phone with her that she can’t sign any of our papers and that he did a walk through and did another estimate and our price would be 6,000 dollars. So I’m mad now because you are telling me no one can sign the papers, I now owe you 6,000 dollars and you don’t take credit cards over the phone. So yeah I’m not happy. So the guy calls his boss and I said I wanted to talk to her.
So I called her, she was so rude and very unprofessional. She told me that I should know the laws for moving since my husband is a cop (which by the way he isn’t but did 20 yrs in The Army). She tells me she is on her personal cell phone and doesn’t need to deal with my attitude. Wait...so it’s my fault that you guys didn’t share any of the information that I needed to know before you came. So because of her being so unprofessional and then them trying to scam us for more money I declined there service. So I’m trying to get a refund but because I didn’t cancel within the 7days before the move I can’t get my money back. I called to talk to customer service and the same girl answered that was so rude the day of the move, I gave her my name and she put me on hold several times telling me she is trying to transfer me but it won’t go through and asked for my number she would have someone call me back.
I asked if I could have the number and she puts me on hold again and comes back and said that someone will call me in 5 mins. I said “ok so they are going to call me in 5 mins.” She said “yes and if you don’t hear anything in 5 mins call me back.” Well I’m still waiting on that phone call and I called her and now she won’t answer and I know they see my number because the guy that took all my info told me he saw where I had called. I WOULD NOT RECOMMEND THIS BUSINESS AT ALL. Don’t waste your time and save your money. They quote you a price, make sure you put a deposit and then get to your house for you to either agree to the outrageous price because you need your house moved or you cancel and still lose money... but they still made money. I hope this prevents someone to not make the same mistake we made.
Cost estimate escalated a great deal but we did add boxes. They were late in coming on the designated date and took 2 days to load. While loading (only 2 men) they put a hole in the wall at the end of the stairway and damaged the ceiling. We had a memory foam mattress that was thrown down the stairs by one man and mishandled to the extent that it has to be replaced. They also damaged a corner of an entertainment unit. I sent pictures and explanations by e-mail and to support with no response. I documented it all and sent it to the address on the papers: Move Quick Inc. 3716 NE 168 Street #304 N. Miami Beach, Fl.33160 Attn. Customer Service. It was returned to me saying "unclaimed". Both ends of the letter had been slit open but contents were still inside. We had to have the wall repaired at a cost of $150 and have yet to replace the mattress or fix the entertainment unit.
I moved from Philadelphia Pennsylvania to Charlotte, North Carolina. They are professional without any doubt. I really liked the guys who moved my belongings. The guys were great and they offered efficient service. The movers were polite and very helpful. I personally feel that the entire move was done within the given time frame and it was reasonable. I was totally satisfied with these movers and would like to extend my gratitude for their services. Overall I am highly impressed with Move Quick Inc.
Very professional! I moved from Pennsylvania to Washington, it was a total of 2,800 miles and nothing was damaged. The crew made quick work of my move. Very experienced and well prepared. Great price considering great service. I will be using Move Quick Inc. again in the future if I move.
I am so glad I went with this company. They were super professional, and handled my belongings with care. The price was a little more than what I was expecting but it was well worth it. Next time I’m going to have them pack for me too. Shout out to Chris who made this move a piece of cake.
How do I begin? Everything seemed good when I talked to William and Chris, seemed like good deal. The move was scheduled for June 18th-19. Dispatch called and said it would be the 19th. On the 18th Dispatch called and changed it to Wed the 20th between 10-2. Few hours later the mover/trucker called and said it would be 12-3, called again said 3-4, again called 4-5. They arrived at 5:15.pm and left at 11 pm. Started loading, said, "This is much more boxes. It will be over $900 extra!" I had to agree to pay on delivery because my house was sold. So, it went from $2500 to $3100, so grand total is $4115!
Main trucker was good but he forgot his tools at the last job, I let him borrow mine but I did not have an Allen wrench, so he asked if I could drive him to nearest store. I told him I didn't have a car, he said, "Can you ask your neighbor," "no" it was 10 pm. He drove to Walmart and got one. His assistant was too touchy, touching my shoulder as he passed and asked me to help him with wrapping a piece of furniture. I also fed him what I had, he said he was very hungry. Nightmare move, I do not recommend. All negative reviews are true!
I gave them a list of stuff and they gave me a quote. They claim the price won't go up unless you have more stuff. After putting my stuff in their truck they claimed I had more stuff and went over the cubic feet and wanted another $500. I was in a hurry and just paid it. I planned on proving I had less stuff after I moved for a refund by comparing the itemized lists. I assumed already that getting a refund would probably be impossible but I had to pay it and go. Well, it gets worse. I was told someone would call with a 48 hour notice. I was driving from Houston to LA. I needed the notice. They called on Sunday at 7 pm stating they'd be there Monday around 1 pm. That's not even a 24 hour window. I had to drive 17 hours straight. ONE guy shows up in the truck with my stuff and no one to help him unload it. He said his people were on their way.
I caught him trying to hire my neighbors to help him. I've never even met these people yet. He told me he was just joking with them, that his people were on their way. 2 hours later 2 guys show up within 10 minutes of each other. One was out of it. High as a kite. So I asked the other one if he knew the guy. He then proceeded to tell me that he lived in the neighborhood and had just been contacted off of Craigslist to help. So this moving company had no one to unload my stuff. Hired locals off Craigslist, locals on drugs, to handle my stuff, go into my home, and knew exactly what I owned. I stressed my concerns about the guys and he just kept saying "you got your stuff didn't you". Well now I'm afraid some local drug addict is going to rob me. I called the Owner Phillip James and tried to dispute the extra costs and ask why they were so unprofessional. He apologized.
He claimed his partner handled delivery and he'd speak with him. I PROVED I had less stuff. He gave me the runaround. He said so and so would call. Blah blah. They ended up refunding me $200 stating it was only because of the hassle with my delivery. As I started to unpack I realized I had boxes that were not mine. I moved Oct 16. It's now Nov. 29 and no one has called me to schedule a pick up for the boxes that aren't mine. I've called them, emailed them, nothing. No reply. I guess I am lucky I have all my stuff. I wish I had a way to find out how to get whats not mine to the rightful owners. Sad! UNPROFESSIONAL!
I would recommend. They were on time which I wasn't expecting and my price stayed the same as the estimate. I worked with Chris ** and Phil. They were a pleasure to work with and I can always get a hold of someone. I've heard many horror stories with using moving companies but I was pleasantly surprised with Move Quick.
Estimate provided over phone was very accurate as when they did my in home estimate nothing changed. Pick up date and time was I requested and goods got to my location in less time than expected. Great customer service and movers nothing got damaged and price was fair compare to other companies that seemed like they wanted to take all my money. Would recommend. Great experience would use them again!
My belongings were picked up by Move Quick on April 25, 2017. They still have not delivered them. I began contacting Move Quick to set up a delivery date on May 26th, 2017. Phone Calls from my cell phone attempting to secure a delivery date: 5/30/17, 5/30/17, 6/1/17, 6/1/17, 6/2/17, 6/14/17, 6/22/17, 6/26/17. Every time I called, I either received a voicemail and left a message or was told by the individual who answered they would get back to me "in a couple hours" or "in 24 to 48 hours" with an answer regarding delivery. I have never received a return phone call from anyone. During one of my phone calls, the individual with whom I spoke told me one of the numbers I have been calling (877-410-1110), which is listed on the top of my Move Quick paperwork, does not go to Move Quick and nobody knows who that number belongs to or where those messages go.
At this point, I have paid Move Quick a $1,617 with a balance of $863.00. Because my belongings have been delayed for so long, I have had to purchase additional clothing and household items. I sent Move Quick a letter of complaint asking for a delivery date on July 1, 2017. I still do not have my belongings (today is 7/16/17).
After receiving the initial quote, I booked the moving service. On the day of the move, I asked the movers to inform me if the square footage was going to go over the estimate and to stop before it got more than 100 sqft over. They assured me that it was going to be OK. By the time they gave me the final price, everything had already been packed up and the truck closed. I feel the movers were being misleading. Additionally, they would not disassemble some of the pieces of furniture that would take up much less space if disassembled, even though they were easy to disassemble and the quote stated that they would do so.
The final price ended up being more than $1300 over the initial quote of $2480, even though I did not add any large items and my items are not more bulky than usual. After complaining to their customer service, they initiated an audit, initially telling me they would finish in the next day or two and that I would receive a call. I called every few days, each time receiving the same response that they would finish in a day or two and give me a call. Finally, about 10 days later when I called again, they informed me that after the audit, they would reduce the final price by $220, still well over $1000 more than the initially quoted price. Do not believe the quotes that this company gives you. Expect the final price to be 50% more and expect the customer service communication to be poor.
I've never moved more than across town, so I was understandably nervous about arranging for my daughter to move from Nashville to New York City. I really had no reason to be concerned. Patrick, the salesman, was always available to answer my questions, the women in Central Dispatch were helpful and patient, and the packers and movers were efficient and professional. In the end, our belongings arrived when promised, and the only thing that broke was a (inexpensive) mirror that my daughter packed herself. I definitely would use Move Quick again!
Thank you so much for the great review!
Highly favorable service provided by these people at Move Quick. Just last month I was pulling my hair out with some fly by night service while moving from Maryland to Florida. I had to drop them completely. Thank the lord for Move Quick's fast and efficient pace or I would have never moved by my deadline. If the day ever comes that I need to move across country again, Move Quick will be the establishment I call.
Thank you Andrew for the great review!
My family and just recently moved from Northern Pennsylvania to Dania Beach Florida. This seemed like it was going to be an absolute horrible event, but with the help of Move Quick Inc my mind was set to ease. The usual issues one comes across when making moves of this size are nightmares. This company however removed any and all headache I could have possibly thought of. I highly recommend this service to anyone looking to make a large scale move across country.
Thank you Mr. Carver for the great review!
The men were very polite and helpful. I had to move some furniture to two different houses and the men were very thoughtful and helpful. The gentleman we booked through Phil ** was very good.
Thank you so much for taking the time to leave us a review! You were truly a pleasure to work with.
For my mother's move from MS to FL, we did a lot of research and phone calls as well. We contracted Move Quick as a result of them offering in home estimates after a phone estimate was in our price range. The in home estimate was scheduled next week and the next day after we had an exact price which happened to be a little lower than our phone intake which was comforting. The day of the move our movers showed up within our time frame given and disassembled, pad wrapped, and shrink wrapped all furniture. The delivery time was given after loading the truck and arrived earlier than expected. Our only price change was we added a TV that the estimator was not shown so we needed that plus proper packaging but luckily the crew had extra supplies (As they should). I am glad I took the time to go over the difference in companies (broker vs carrier) and would recommend Move Quick Inc. to friends and family.
Hello Mr. Brown,
Thank you very much for taking the time to share your experience! Your family was such a pleasure to help!
Move Quick Inc expert review by Jonathan Trout
Move Quick Inc is a Florida-based company that’s been moving people since 2004. The company can pack your home or business and load your items onto their moving trucks. They will move your items locally or internationally and can also provide storage on a monthly basis.
Commercial moves: Move Quick specializes in moving businesses of all sizes. They promise minimal downtime at a good price. They do both local and international moves.
Eco-friendly packing: Move Quick will pack your office supplies, computers, furniture and whatever else you need to move. The company even uses eco-friendly packing materials.
Price match guarantee: This company promises to match its competitors’ quotes so you’ll get the best price available.
Everything stays in-house: Move Quick doesn’t contract out any of its work. It owns a fleet of 25 moving trucks and does all the work of packing and relocating with its own crew.
Free estimate: If you want to get an idea of how much the move will cost, you can fill out an online quote form or email Move Quick’s customer support team.
Best for: small businesses moving locally or internationally.
Move Quick Company Information
- Company Name:
- Move Quick Inc
- Company Type:
- Year Founded:
- 1140 Holland Dr suite 21
- Boca Raton
- Postal Code:
- United States