JK Moving Services

JK Moving Services Reviews

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Overall Rating3.8 out of 5
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About JK Moving Services

JK Moving is one of the largest independent moving companies in North America and has a fleet of more than 240 vehicles. The company has over 40 years of experience with long-distance moving and has won multiple industry awards, including from the American Moving & Storage Association. JK Moving has completed over 500,000 moves for customers.

    Pros & Cons


    • Virtual and in-home consultations
    • Highly trained movers
    • As low as 0% financing available
    • Offers international moves


    • Better for high-end moves
    • No immediate online quotes

    Bottom Line

    JK Moving offers long-distance residential moves handled by an experienced team. It provides 24/7, live customer support and has a highly rated mobile app for convenience.

    Featured Reviews

    Jackson, GA

    We had a very good experience with JK Moving. They packed everything up very well and they unloaded it when we got here. Everything was packed very professionally, nice and neat. ...

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    Stevensville, MD

    I was very pleased with them. The reps were were all extremely good. I spoke with Theo and he was extremely helpful. The movers were good. They did an extremely good job packing. ...

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    JK Moving services

    JK Moving offers highly customizable moving and packing services for families across the country and has moved more than 500,000 families over 40 years. Most services can be customized to the specific needs of a situation, like extra padding for breakables or short-term storage in case of weather delays. In addition to general moving support, JK Moving also offers full-service packing, secure storage, project management for commercial moves and cross-country moves.

    The company trains more than 1,000 employees each year, and all of JK Moving's employees undergo background checks and drug screening. It offers financing at rates as low as 0% (up to $50,000), valuation coverage in case your belongings are lost or damaged, and 24/7 live customer service. The company has a fleet of more than 240 vehicles equipped with GPS tracking and dashcams.

    • Long-distance moves: Whether you’re moving to the next state or across the country, JK is able to help.
    • Storage: JK Moving's modern warehouses have 24/7 video surveillance, motion sensors, options for climate-controlled storage and fire-suppression systems to keep belongings safe and secure for as long you need to store them
    • Small moves program: The company's small moves program offers fast moving services for customers who are moving from smaller living spaces or who have less to move.
    • International Moves: JK Moving can help with packing, loading, transportation, delivery, unloading and unpacking of your goods across the globe. It is a member of Overseas Moving Network International and the International Association of Movers.

    JK Moving prices

    JK Moving doesn’t provide pricing without knowing the specific details of your move. The number of items you’re moving, the total weight of your move, the distance of your move, and more details are required to give you an accurate estimate.

    JK Moving offers multiple ways to help give you a moving quote, including virtual consultations and virtual self-surveys.

    JK Moving FAQ

    What is JK Moving's deposit policy?

    JK Moving requires deposits, but the amount may be as low as $250.

    Is JK Moving registered as a carrier or a broker?

    JK Moving is registered as a carrier with the Federal Motor Carrier Safety Administration (FMCSA).

    Does JK Moving vet its employees?

    Yes, all employees go through drug testing and a background check.

    How does JK Moving provide estimates?

    Customers can use an AI-powered technology that lets them conduct a survey of their home themselves when it's convenient, or they can work with a dedicated move consultant virtually to conduct a live visual survey of their home.

    Does JK Moving ship vehicles?

    Yes, JK can coordinate the relocation of any type or size of automobile inside the United States.

    Does JK Moving have a tracking app?

    Yes, JK Moving has an app that customers can use to track the status of their move. Separately, JK Moving’s trucks have dashcams that are used to monitor driving behavior.

    Is JK Moving a good mover?

    JK Moving has a lot of benefits that make it stand out as a moving company. Getting a detailed in-home quote or virtual consultation means that your estimate will be more accurate than a phone or online quote. The company uses sustainable practices, minimizing negative effects on the environment. The one downside is that is that JK tends to be better for high-end and large moves, rather than smaller moves.

    Overall, we think JK Moving is a good option if you’re considering a move. The company has high-quality practices and takes steps to ease the stress of a move, no matter the type or distance.

    JK Moving Services Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed May 12, 2023

    JK Moving Group moved me from Florida and a friend of mine from DC. My friend knew them because they had moved two of the presidents that she worked for up there. So, that was a pretty good reference and they assured me they could and they did. I chose them based on the reference from someone who knew them from the White House. It was rather a large move for me and I wasn't gonna choose somebody that might have the best price because I needed to know everything was gonna be safe and show up like it should. I had them do packing, too. So, I took the full service. They did the boxes. I supervised as they did that. We had a packing day, a loading day, and then they started getting ready for the drive. So, it was like I had a five-day process because I also had my cars towed up here by another company that ties in with them.

    I had three dogs to move. So, my daughter and I rented a large van to take the dogs on the trip up from Florida to Iowa and we got here before they did, but it's the way it is. We got here a couple of days before they arrived to unload. The same people showed up every day for me, which was important. The driver was part of the loading and packing crew, and there was a woman that was leading the whole team. The driver, knowing that he knew me in Florida, was driving my items up here, and he was here when they unloaded them. It made a big difference. It was the same driver throughout the whole process. He knew to call me if they got stuck anywhere due to snow. I said, "Call me and, you know, tell me what's going on." He said, "I'll call you and see how the weather is when I get closer to Iowa." I was moving to an area with a hill and that great big truck needed some space.

    They arrived earlier than expected, but he called me. He had the crew show up from the area. They have a network of people they call when they go to different states. The crew showed up mid-morning on a Sunday. I had to start work the following Monday. He got here a day early for me. So, he went out of his way to make some headwind on the first day of driving and said, "I will see you Sunday. Even though they told you Monday, I will see you Sunday." Overall, I had a positive experience with it. One thing was broken. It was a glass item that wasn't an antique. But with the furniture they wrapped up, they didn't break any glass shelves on my antiques. It was a very good move. I could never have imagined how hard it was gonna be, and having experts that did it all the time was really important to me.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamage

    Reviewed May 12, 2023

    I've used JK Moving four times over the course of 14 years and the customer service is good. We've had the same service rep each time. More than that is the care that they take with protecting both where you're moving from and where you're moving to, which is noticeable and different than other movers. The quotes are accurate. It’s high but you get what you pay for. The crew have been very good and professional. Typically, they have good chemistry. I've never noticed any conflict among the different crews and it seemed all have been very rehearsed in the training that they get in the warehouses. Everything has made it timely and intact. There might have been the edge of a chair that might have been scratched or damaged, but that was once in 14 years. If JK could lower the price in the same quality, it would be better.

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      Verified purchase
      Customer ServiceMoversPacking

      Reviewed May 12, 2023

      I moved from Virginia to Myrtle Beach, South Carolina, and I was disappointed that JK Moving couldn't give me a better date as to when the furniture would arrive. Prior to pick up, they would only say that it would be sometime between two and six days after pickup. Once they did the pick up, they said it would be a couple days and they couldn't be more specific. They called me beforehand though.

      I was surprised that the main crew was a driver, his son and his 64-year-old mother. She didn't move a lot of furniture, but she did all the inventory and helped with packing. They were good. A small piece fell off my dining table when they were packing it, and they fixed it up and put some glue on and tape over it when they got down here. That repaired it, so I was happy with that.

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      Customer ServicePriceMoversQuote AccuracyPacking

      Reviewed April 23, 2023

      We had a video conference type of thing where I was at the house and showed the person who was giving me the quote what objects would need to be packed up and what would need to be moved. Then they sent an email with the quote. I appreciate the honesty and the straightforwardness, which was the selling point to me. I figured they would be a little bit higher, but I'd rather pay what you get. Also, there was no hidden fees. At the end of the day, the final cost was less than what I was quoted.

      The moving crew was great and very pleasant. They made sure the hardwood floors and the carpet was covered where they walked on. The boxing and the packing of fine china was immaculate. So it was a great experience. If I have to use them again, I would. I've recommended JK to other folks since then. They delivered what they promised.

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      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamage

      Reviewed April 23, 2023

      Setting up the move was smooth and easy. I contacted JK Moving and left a message, and they called me back within an hour. During pickup, the crew was on time. They called in advance and then sent me a message saying that they were on their way. They had no problems picking up but we had to wait on delivery because I didn't have my house yet and I used a new place. So, they put it in storage.

      The drivers contacted when they got here, and let us know it reached the destination and that it was in storage. They also gave me all the information on the storage place. The crew was great and very friendly. They had questions they asked and if I had any questions, I asked them. Even my contact rep was very helpful and got back to me right away with any questions. The final cost was a little bit more because our weight was different than what we were expecting, which I had a feeling, which was not a problem. I was extremely happy with the experience and I would recommend JK Moving.

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      PriceMoversQuote AccuracyDamagePacking

      Reviewed Aug. 31, 2023

      Not a good moving company. I have used many professional moving companies over the years from across town moves to multi state moves. I would say this was the worst moving company thus far. First, the estimation process was inadequate. The day the moving truck arrived, it was already half full with someone else's items. The movers tried their best, but they had to end up strapping several items to the back of the truck, exposed to the elements. Then the movers had to travel to another client with our stuff on board to deliver half of the truck. This was not explained to us in the quoting process. We contacted the company to explain our frustration, and they shrugged it off stating this was common policy.

      BTW...this company is FAR from cheap, so I expected more for the money. The boxes they used were cheap. Most of them buckled under minimal weight. Little care was taken in the packing and storage. Heavy items were placed on top of lighter boxes. Fragile items were not treated any different. We ended up with a couple broken items and a bent corner of our TV.

      To top it all off, the guys who hooked up our dryer hooked it up incorrectly, failing to tighten a wire. This caused an electrical short (arc) which was hot enough to burn through the back panel of the dryer! Luckily, our dryer was a newer/smart dryer and shut itself off to prevent a house fire. This was a severe safety hazard! We had to end up getting a new dryer for which we made the company pay. I would not recommend this company as they were incompetent from the start. The estimation process was way off, driving up the cost. No care in packing. Boxes were cheap. Damage to appliances. Look elsewhere for movers.

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      Customer Service

      Reviewed July 26, 2023

      JK Moving Services (headquarters in Sterling Virginia) are toxic with robocalls, robotexts and emails that won't stop. Spoofed numbers, opt out, donotcallList are ignored. Multiple contacts a day. "Sorry for disturbing you. We won't contact you again." Complete liars

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      PriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed May 12, 2023

      The move went really smoothly. We had to change the date several times and they were very accommodating. Their price was competitive, and it was overall a good experience. The final cost ended up being less than what they quoted. There were a couple of things that were damaged. But they reimbursed us for those.

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      Customer ServiceMoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed May 12, 2023

      JK Moving wasn't truthful with us. They loaded our household goods on their truck and took it somewhere and had it throwed it off the truck. They left it there overnight and loaded it back up again. That was when they broke a lot of stuff. They broke the legs off the furniture and busted the coffee table frame. They took pictures of it all. Then they called Columbus and had two guys down to do the unloading. They handled stuff properly. But they didn't elaborate on the broken stuff because they knew it wasn't right. One guy did take pictures of it and I showed him some of the stuff and he agreed.

      They moved along pretty good. They didn't drag around. They worked all the time they were there. They packed some of the stuff real good, but some of the stuff, they didn't. They tried to hide that they throwed in a box and let it go at that. There was no packing at all. Some of the boxes were damaged. It was a bad experience. I wouldn't recommend JK Moving and I wouldn't use them again. It'll be ok if they wanna move cargo or some kind of crates, but they shouldn't be involved in household goods.

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      PriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

      Reviewed April 30, 2023

      The initial contact with their representative was excellent. Things were automated with his iPad and provided to us very quickly. The moving crew's work ethic was very good and they got us packed up very quickly. We didn't have any damage to our stuff. The final price was very close to the initial quote. I would highly recommend JK Moving to anybody asking me about a mover.

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        JK Moving Services Company Information

        Company Name:
        JK Moving Services
        44112 Mercure Circle
        Postal Code:
        United States

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