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New Start Relocation Reviews

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Edited by: Morgan Cutolo

About New Start Relocation

New Start Relocation specializes in long-distance moving and offers full-service packing and storage options. The company is licensed, bonded and insured, and it’s family-owned and -operated. It doesn’t provide pricing online, but you can request a free quote by filling out a form on its website or by calling. New Start Relocation is based in Boynton Beach, Florida.

Pros
  • Free estimates
  • 24-hour customer support
  • Short- and long-term storage
  • Fair pricing on long-distance moves
Cons
  • Unclear service area
  • No in-home estimates
  • Local moves can be pricey

What is New Start Relocation?

New Start Relocation, based in Boynton Beach, Florida, is a moving broker that works with a network of licensed and insured carriers. The company handles local, long-distance and office moves. It also provides short- and long-term storage options.

» MORE: Best moving companies

How does New Start Relocation work?

You can get a free, no-obligation quote by calling or filling out a form on the company’s website. The form asks for your origin and destination ZIP codes, your moving date, the size of your move and your contact information. New Start Relocation then gets back to you with price information.

New Start Relocation is a broker, so it uses its network to look for a carrier that can perform your move on the date you request.

New Start Relocation services

New Start Relocation offers four main services:

  • Local moving: The company offers local moves in Boynton Beach, Florida, where it’s headquartered.
  • Long-distance moving: The company offers long-distance moves, though it’s unclear whether this is a nationwide service.
  • Office moving: New Start Relocation promotes moves that minimize business interruption and efficient relocation of office equipment.
  • Storage space: New Start Relocation rents out short- and long-term storage units.

New Start Relocation costs

New Start Relocation doesn’t list prices online. In our July 2025 test of comparable quotes for a two-bedroom move between Chicago and Kansas City, full-service estimates ranged from about $2,700 to $9,700, with most falling between roughly $4,200 and $5,900. New Start’s quote was $4,978.

Your final price depends on inventory, distance, seasonal demand and add-ons like packing or storage, so it’s best to request a written estimate for your move.

FAQ

How do I book a move with New Start Relocation?

To book a move with New Start Relocation, you can contact the company by phone or fill out an estimate request form online. An agent will contact you shortly after you submit your form.

Where is New Start Relocation available?

New Start Relocation is based in South Florida, but it offers long-distance moving services.

Does New Start Relocation do long-distance moves?

Yes, New Start Relocation offers long-distance moving services. The website doesn’t specify the company’s service area, though.

Is New Start Relocation a broker or a carrier?

New Start Relocation is a registered broker, according to the Federal Motor Carrier Safety Administration (FMCSA). This means that the company hires carriers to complete moves for its customers.

» LEARN MORE: How to avoid moving scams

Can New Start Relocation move on the weekends?

Yes, New Start Relocation is available for weekend moves.

Is New Start Relocation legit?

Yes, New Start Relocation is a legitimate company that's registered as a moving broker with the FMCSA. It offers local and long-distance moving services and short- and long-term storage. New Start Relocation offers customers a free, no-obligation cost estimate. Unfortunately, the website doesn’t give details about the company’s service area.

If you’re moving within Florida or out of state, it’s a good idea to compare New Start Relocation with other brokers and carriers in your search for a dependable, professional mover with affordable services.

New Start Relocation Reviews

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    How do I know I can trust these reviews about New Start Relocation?
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    Page 1 Reviews 0 - 5
    Sales & MarketingMoversStaff

    Reviewed Nov. 3, 2025

    UPDATED ON 12/30/2025: Absolutely horrible experience. The broker that was hired to do the actual move screamed in my face and hung up on me while I was in the middle of explaining something. He constantly talked over me and was disgusting. I have never in my life been treated so poorly as a paying customer. I tried explaining that the space would be much less because I had to remove a stop from my quote. He then proceeded to tell me I'd still be charged the same amount regardless of what was on the truck whereas Suzy from New Start said it would be adjusted if there were less items.

    I'm absolutely in shambles. After I spoke to Lawrence the first time, I never heard from him again. Do not recommend.

    ORIGINAL REVIEW: Spoke with Lawrence and he is so thorough, thoughtful and helpful. I'm looking to move from New York City to Ohio and he was so patient and answered my every question and concern regarding my out of state move. I am excited to work with them and was impressed that they are operating out of my home state of Florida. They do military discounts as well.

    Thanks for your vote!
    New Start Relocation
    Response from New Start Relocation

    Thank you for sharing the lovely review. We're delighted to hear that Lawrence provided thorough and helpful service during such an important time as your out-of-state move from New York City to Ohio. We're thrilled you’re excited to work with us and please know we’re happy to offer military discounts. We appreciate the recognition of our home base in Florida, and we're equally eager to continue assisting you with your relocation. If there’s anything further you need, please don't hesitate to reach out. Your kind words motivate us to maintain top-notch service throughout your entire move!

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      Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsPackingStaffProfessionalism

      Reviewed Oct. 26, 2025

      After calling several moving companies, I called New Start Relocation. Lawrence was very professional, displayed consideration, and compassion due to my urgent situation of relocating my father. His first quote blew the other moving competitors away, which most gave me at least 2 quotes, making it obvious other companies claiming to help veterans, were really out to get the most personal commission for their sale. But Lawrence of New Start Relocation, was genuine and sincere in helping my father, a military veteran. I can't speak highly enough about his due diligence. Lawrence, walked me through everything and I never felt like just another customer he was trying to make a sale to. My father's items were delivered promptly from Nv, as told. I paid my deposit, half at pick up, and the balance on delivery to Tx, 3 days later.

      The only thing I didn't care for was the additional charge of $160.00 by the packing movers for each additional 60 feet to their truck. As for the $75.00 second level fee, I understood, because it was explained during initial contract, but, NOT, the distance to the truck's proximity from the apartment, which I know had nothing to do with Lawrence. Thank you to Lawrence and the delivery team Juan C, at NSR. I may call upon you to move my things too, in the near future. Apologies for the delay of my review Lawrence. You are very appreciated.

      J

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you so much for sharing your positive experience with New Start Relocation. We're thrilled to hear that Lawrence provided professional and compassionate assistance during your father's urgent move. It's wonderful to know we could deliver his belongings promptly and uphold the quote expectations you had without compromise. We sincerely appreciate your understanding regarding the additional charges for packing, and we are always looking to improve communication on these aspects. Your endorsement is very meaningful, and we're glad to have delivered a service worthy of a repeat consideration. We look forward to assisting you again in the future, and thank you for choosing us.

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      Contract & TermsMoversPunctuality & SpeedPackingStaffTimeliness

      Reviewed Oct. 15, 2025

      I perfectly loved their inventory system since I got to watch them systematically label each of my stuff with a distinctive barcode including my name and route so none of my item would be forgotten on their journey. Upon their arrival, they even gave me a published inventory list where I could accompany along as the movers marked their own electronic inventory list as well. My precious moment of my move was the unpacking of all my items in my new place and seeing that not one of my things were lost!! I was particularly happy that my beautiful lavender geodes were shipped perfectly from one coast to the other- not an easy task but they did it perfectly!

      They satisfied to the positive reviews they have been admitting, the hiccup only flattering a distant memory to the quality of service and his business morals. I can exuberantly say, he will take awesome care of you, any other way, he will step above and beyond to show that his customers are his full accountability! By the time they got in, about 1/3 of the storage was out of the unit, they went to work immediately once arrived. He knew of my circumstance. He felt disgusting about it, propose to go pick up something to eat but by this time, I was so fatigued and wanted to get it going so I denied. He showed her anxiety throughout the evening.

      Then as the fridge was eventually out of the dungeon that is my storage unit, the team was speedy to put all the other goods back into the unit. Once they were accomplish. He went one step further and made an managerial business conclusion to offer me such an surprising resolve to make up for all the hurdle this move had bring about. What was proffered impacted me so much that he punctually won my future moving business. It also delivered in retaining my word-of-mouth publicity I often offer for products and services.

      Tragically, the previous moving job went over-time. My move kept appropriating pushed back. First to 6PM. Then to almost 7PM by the time they got through at the storage. I was not doing well corporeally while waiting, I was also distress that the time management was not accomplished well. He was upset also - the preceding job did not reveal certain other item that they determined to add while they were already in the moving progression. He notify me that the owner, was regretful with the consequence of my move because it was substandard for his business. He was now going to join his two men to smooth a faster move, encouraging that they will get the work done as efficiently and punctually once they arrived.

      The discussion to process the move with them was extraordinary! He was on top of the listing, the move agreement and characteristic, and even getting COI within hours of our discussion, nothing but splendid! He was friendly and fluent, was such a contentment to work with. He went through the facts of the move and we made a conclusion to meet the next evening to complete the move. Well, there was a setback during the moving procedure that could have been prevented. First, I went an hour earlier of our scheduled time at 5PM on the day of the moving to get began on the removal of the stored boxes to clear the way to the fridge. I had thought we would be done by 6, or 6:30PM final and not having eaten lunch earlier, I belief I can survive until then.

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      New Start Relocation
      Response from New Start Relocation

      Thank you for sharing the detailed account of your moving experience with us! We're delighted to hear that our systemized inventory approach gave you peace of mind throughout your move, ensuring all your items, including your cherished lavender geodes, were safely transported and promptly unpacked.

      We apologize for the earlier delays caused by overlapping schedules, and we understand the inconvenience it placed upon you. Please rest assured that we constantly strive to minimize such disruptions, and your feedback will help us improve our operations. Despite these setbacks, it's gratifying to know that our team went above and beyond to resolve any issues and were decision-makers focused on minimizing the impact on your moving experience.

      Your trust in our resilience amid hiccups is sincerely appreciated, and we are thrilled to be your preferred choice for future moving needs thanks to the lasting impression our team has made on you. If there's anything else you need or input you'd like to add, do feel free to reach out. Thank you once again for choosing us and highlighting the distinguishing features of our service.

      Profile pic of the author.
      MoversPunctuality & SpeedDamagePackingStaffTimelinessDamage Prevention

      Reviewed Oct. 2, 2025

      They were capable at wrapping and loading delicate goods. They used blankets, pads, and straps to safeguard my piano, guitar, and violin. They did not take any shortcuts and they superseded all the security rules. They made sure aggregate was guard and stable on the truck, and they examine the inventory list before and after the move. They were very thorough and specialized. This moving expertise felt so individualized. The movers grasped the time to get to know me and appreciate what was significant to me. They interrogated about which component needed extra care and made sure they were bursting and moved correspondingly. They supported me set up my new place precisely the way I wanted it. It was not just a move; it was a individualized service that made me feel truly treasured.

      We had a beautiful time since the employees was trustworthy, helpful, and pleasing to work with. I liked how optimistic and cheerful everybody was. They never complaint about how heavy their loads were or how often they had to climb and cascade flights of stairs. I was anxious I would not find a moving company that could work on my short attention. I was convenient enough to track them down. They appease my busy timetable and made the whole experience smooth sailing. The group appeared on schedule and got right to work. My furniture was take apart and reassembled with extreme caution, certifying its safety throughout the move. The movers were nice and careful with my goods.

      They guided me through the entire process and ensured we accounted for all the inventory in our home to improve a successful move out. On the day of the move, the whole team were the best group of movers. They showed on time, very quick, and got straight to work. Their team arrived at once and did a quick walkthrough of all the items. I had a few extra boxes and a very extra small items but he was confident they would still likely done early. They handled my items with effort, and moved as quickly, efficiently and cautiously as possible. Mattress bag for the bed, cushioned box for the tv and monitors. They were real professionals. The move was expected for 3 hours and they finished in 60 minutes. Since they made the process so easy. We've now used two times and have recommended them to friends and family who have used them and found them as great as we did.

      They were punctual, wrapped everything, took things on one side put them back together. They worked so hard. A whole house moved with an extra effort at my parents in one hour. We cannot recommend them sufficiently. We will never use any other moving company and will continue recommending them to everyone we know. We would highly recommend them.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you for such an inspiring review! We are delighted to hear how personalized and dedicated your experience was with our team. It’s wonderful that our movers could handle your delicate items with care and ensure a seamless moving process, adjusting effortlessly to your schedule. Hearing that their professionalism, attention to detail, and positive attitude made such an impact is exactly why we do what we do. We are particularly appreciative of your suggestion to friends and family, and assure you that we'll keep delivering the high standard of service you cherish. We’re here for any future needs and promise that those will mirror the experience you’ve come to expect. Thank you once again for your recommendation.

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      Customer ServiceContract & TermsTechSales & MarketingPriceMoversQuote AccuracyRefunds & PayoutsStaffBillingRates

      Reviewed Feb. 10, 2025

      We went with New Start Relocation because they were the best priced movers from California to Texas. We had our sales rep. Michael put in a clause that if our home did not sell in California that our deposit would be fully refundable in the quote / contract that we signed. It just so happened that our move did not happen and when we went to cancel per our agreement the billing department said we could only get a credit. This was the opposite of what all the representatives I had spoke to told us and the way the clause in our agreement was written.

      I called the customer service department per the cancelation email instructions and they argued with me saying only a credit would be given. This was obviously very frustrating. Finally Jeff ** called and we had a pretty in depth conversation and after analyzing the way the contract was written up which was "Cancellation policy extended in the event that the client`s home does not close. Close date is set for the 27th Of January. Written proof of void/null contract required." We both agreed that the actual cancellation policy should have been extended just on the event my home did not sell NOT just until the 27Th which is what the billing department and customer service representative was telling me.

      Even with this after Jeff and myself and Jeff and the billing department went back and forth we finally came to an agreement that seemed fair for both company and myself. I would have never left a positive review if Jeff had not called me and us been able to talk through the issue. I still lost half my deposit but was given a "lifetime" credit for the other half. I do believe half refunded and half given a "lifetime" credit is fair. I would say make sure to read everything very contractually before signing. Make sure there is a clause that is written properly and in your favor very black and white if you will move forward with New start relocation. Other than that I do believe my issues have been resolved and I do believe if we would have moved we still would have used New start Relocation.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your transparency and the opportunity to address your concerns.

      We understand how frustrating the situation was, and we’re glad Jeff was able to connect with you directly to review the contract language in detail and clarify the intent of the cancellation clause. While we strive to ensure all agreements are clear and consistently communicated, we recognize that this situation required additional review and discussion to reach a fair outcome.

      We’re pleased that, after careful consideration, a resolution was reached that both parties felt was reasonable, and we appreciate your acknowledgment of that effort. Your feedback regarding the importance of clear, well-defined contract language is valuable and something we continuously work to improve.

      Thank you again for working with us through this matter and for your thoughtful recommendation. We’re glad the issue was ultimately resolved and appreciate you considering New Start Relocation for your move.

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      MoversPackingStaff

      Reviewed Feb. 4, 2026

      Thank you to New Start & Bristol, If you want good service and a good team look no further then Dallas crew Amer, Ash, Adrian, and Armondo. They were pleasant people to work with, efficient and handle all of our belongings with care as if it was their own. They’re very sweet guys. They’re very patient and they made sure that nothing is left unchecked accounted for and well preserved. You don't need to lift a finger when they are in the job. Thank you all so much.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you so much for sharing your experience! We’re thrilled to hear that our team provided excellent service and handled your belongings with care.

      We truly appreciate your kind words about their efficiency, patience, and attention to detail. It means a lot to know that the experience was smooth and stress-free for you.

      Thank you for choosing New Start Relocation and for the heartfelt recommendation — we’re grateful for your trust and are always here if you need us again!

      PriceMoversQuote AccuracyPunctuality & SpeedRates

      Reviewed Jan. 25, 2026

      These guys came in. Asked what we needed done. Listened. Got it done quickly, efficiently, professionally, pleasant to work with. Accommodating. Asking when they had any questions. The move was done in less than 2 1/2 hours which I was thrilled about. Would definitely recommend New Start Relocation anyone at any time. Reasonably priced and without a problem. They were in and out and done. Could not be more happy about it. Thank you all of you for everything you did.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you for taking the time to share your delightful experience with New Start Relocation! We're thrilled to hear how efficiently and professionally our team completed your move. It's wonderful that they were attentive to your needs and quick to address any queries, making the process smooth and encouraging your high recommendation. Your satisfaction is our highest priority, and it's gratifying to know we met your expectations affordably and hassle-free. If you ever require our assistance again, we would be more than happy to help. Thanks once again for choosing us!

      Staff

      Reviewed Jan. 25, 2026

      I was very impressed with the professionalism, patience and kindness of this Business owner and his associates. I would definitely recommend New Start Relocation to my family and friends. Besides receiving excellent service, I am proud to support a local business in this area. 5 Stars From me.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you for your wonderful review! We are thrilled to hear that our team’s professionalism, patience, and kindness positively impacted your experience. Supporting local businesses is important to us, and we’re delighted to have provided you with excellent service that you are proud to share with family and friends. Your five-star recommendation means a lot, and we're grateful for your support and trust in New Start Relocation. If there's ever anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

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      MoversPunctuality & SpeedStaff

      Reviewed Jan. 23, 2026

      They were extremely professional, trustworthy, and punctual. I gave Mike all the details and everything was taken care of without having to lift a finger. I moved from a house to a small 1900s apartment with one small elevator. Everything was setup and organized for me when I got to my new home. I highly recommend New Start Relocation for any moving needs.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you so much for sharing your positive experience with New Start Relocation! We’re thrilled to hear that Mike and the team provided professional, punctual, and trustworthy service during your move. It's great to know everything was set up and organized perfectly in your new home. Your high recommendation means a lot to us, and it is immensely satisfying to know we were able to handle your move so smoothly. If you ever need assistance in the future, we’re here to help. Thanks once again for choosing New Start Relocation!

      Staff

      Reviewed Jan. 23, 2026

      New Start Relocation moved my daughter into a city apartment. The apartment was on a very busy street of Florida and had a narrow elevator for her furniture. Oscar worked efficiently within the apartment complexes time confines to move her in. I am so thankful that he took great care with her property. He made the move stress free. No worries. I highly recommend him and his company. Thanks again. I will definitely use him for all my future moves.

      Thanks for your vote!
      New Start Relocation
      Response from New Start Relocation

      Thank you for sharing your experience with New Start Relocation! We’re delighted to hear that Oscar was able to make your daughter's move to Florida so seamless and stress-free. It's reassuring to know that the care and efficiency in navigating the busy streets and narrow elevator exceeded your expectations. Your high recommendation truly means a lot to us, and we are happy to have Oscar as part of our dedicated team. We look forward to assisting you with any future moves. Thanks again for choosing New Start Relocation!

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      New Start Relocation Company Information

      Company Name:
      New Start Relocation
      Address:
      2500 Quantum Lakes Drive #203
      City:
      Boynton Beach
      State/Province:
      FL
      Postal Code:
      33426
      Country:
      United States
      Website:
      newstartrelocation.com