Affordable Movers
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Affordable Movers

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Consumer Reviews and Complaints

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Verified Reviewer
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I was very taken by the professionalism and friendliness of the people who came to work at my house. Within a matter of moments, they came in and everything was safely loaded into their vehicles and we were on the way to my new home. Everything arrived in perfect condition and we were ready to unload. It was simple, fast, easy and relatively cheap compared to similar companies. Plus I always like to be treated like a friend and not a client, and Affordable Movers made me feel like I was part of the crew. Will definitely recommend this service to anyone moving.

8 people found this review helpful

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Verified ReviewerVerified Buyer
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Their crew picked up our stuff and delivered it on time at the agreed upon rates. The only thing that I think could be improved upon was the correspondence between the sales and the dispatch in getting confirmation of the pickup and delivery dates. The way that the sales and dispatch were separated can cause more anxiety for the mover. But other than that, our experience with them has been good.

4 people found this review helpful

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Verified Reviewer
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Great experience with this company. These guys arrived on time, packed everything and got my belongings to my new place safely. I was very weary because I have expensive items and sentimental items. Instead of doing the move myself I decided to try a moving company and was recommended to these guys by a friend. And he was right, the movers were professional and very reliable. One of the movers told me he'd been doing this work for over 10 years, so these guys are experienced and top notch. Nothing was damaged, nothing stolen. I will definitely be using their services again!

8 people found this review helpful

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Verified Reviewer
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I got to Affordable Movers after I Googled for a reasonably priced movers in Raleigh, NC. I can say that they work within customer service and logistics team with remarkable coordination and accuracy. Not only did they meet the agreed timeline but was able to transport all my furniture without any damages.

3 people found this review helpful

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Verified Reviewer
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These guys are fantastic! Needed to find movers to help move my sister from GA to NC for a fair price and these guys delivered! Offered better prices than even the local movers in her area which was great for us and their staff was very cautious with her more fragile furniture pieces & galleria pieces. Definitely recommend these guys for the staff & price.

4 people found this review helpful

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Verified Reviewer
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The movers were great. The day we moved it was pouring rain and the guys were very careful to not let our leather couches get damaged at all... they covered and fully wrapped them before taking them out. The crew they sent were all hard working, strong, nice guys. I am not used to being called ma'am since I am pretty young but they all called me ma'am the entire time and were very respectful. I spoke with the owner twice before the move and he was great. I would use Accurate Movers again and would HIGHLY recommend them to anyone moving. They took a very stressful day and actually made it kind of fun with their kindness.

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Verified Reviewer
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It went very well. There was a crew of 5 and we needed it! This included the Lead person who really kept things running smoothly. We moved 2.5 miles and they filled one truck, unloaded and delivered the next truck. The timing was excellent and they took care of our things. Still unpacking but nothing broken. We had everything marked and for the most part everything was put in the correct room. I would recommend them completely.

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Verified Reviewer
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Affordable Movers is an exceptional company with an energetic, committed guy. He directed his crew professionally and the move was flawless. Having moved several times before, this experience was my best and I am most grateful. I will certainly use this firm in the future and encourage all others to do so. Truly outstanding in every way!

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Verified Reviewer
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Excellent movers from the beginning till the end. This is the second time I have used Affordable Movers and once again have been impressed with the high quality and professionalism shown through the experience. For the second move, the team leader was he was very smart and efficient. This time I requested full service packing and great care was shown to all items and furniture. I would highly recommend them if anyone is looking for moving services. Great customer service all around once again!!! Looks like my lifetime moving company!!!

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Verified Reviewer
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They showed up right on time, not a minute late, and got to work right away. They were extremely professional, efficient, and thoughtful with all of my personal belongings. Everything arrived at my new location intact. They even made a quick stop for me that was not scheduled. I could not be happier with this moving company!! I will definitely use them again in the future and will recommend to all my friends. Thank you for making such a stressful day manageable. Thanks!!!

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Verified Reviewer
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Big shout out to Affordable Movers! These guys are superstars. Called last minute on a Saturday requesting help moving appliances on Sunday. Affordable Movers responded promptly with a "no problem". Their team would be at my residence on Sunday. The team showed up on time and executed the move flawlessly!! They are very polite, professional, customer centric and very respectful, ensuring that my appliances remained in mint condition during the moving process. I would highly recommend Affordable Movers for all of your moving needs. Thanks again guys for a fantastic moving experience.

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I LOVE these guys. In January I needed to move my one-bedroom apartment into storage for a few months so I could stay with my parents in Ingleside to help my mom while my dad transitioned into home hospice care. I wish I could remember the names of the two men who moved all my things. They wrapped, taped, stacked, huffed, and puffed and worked tirelessly to assist me. They were both very strong and kind. This month, I called this company again to move into a new apartment in Hebron. Once again, five stars. I trusted them to do the work while I ran a few errands and they were prompt, efficient, and again VERY STRONG. I will recommend these guys any time. Thanks!!

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Verified Reviewer
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Affordable Movers really know their stuff. They were really great movers who put up with a lot of curve balls. My move was relatively small, but parking on both sides of the move was a mess. Also there was a huge gardening project blocking the walkway from my apt to the moving truck that day. And also my apartment was really cluttered and disorganized when they arrived and they didn't complain about it once. I was kind of just organizing my stuff as they moved me. They were very friendly and patient every step of the way. I highly recommend that you book them. But I also highly recommend that you get yourself organized before you move because moving is hard and I don't want people to make all the same mistakes that I did. Cool. So in conclusion: this company is great and I am a slob. xo! Book this moving company!!!

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Verified Reviewer
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We've used Affordable Movers several times in the last 4-5 years and they've never disappointed. Always on time, always careful and they've somehow finished on time, every time. The Affordable Movers crew were fantastic on weekend. They moved us out of our house and into our new apartment in less time than we expected. Couldn't be happier and more thankful, will definitely use this team again.

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I just want to recommend them on three accounts: They never broke anything. They arrived in time. They were very fast. I encourage all who would wish to move to give them a try. They are the best around and within. You will never regret because they are worth every penny you pay.

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Verified Reviewer
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This was the most amazing, pleasing and wonderful period that I have ever moved. I am old and all my children are held up at work so my eldest daughter researched online for this company and arranged all the logistics. After that she notified me on the day I was supposed to be moved. The 4 guys showed up in time and they never even broke my toothpick which I appreciate.

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Verified Reviewer
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I have to thank Affordable Movers for their high class end services. I was a bit skeptical on whether to use their services or not. I really do not trust the business I find online easily because most of them are just full of reviews that I hear are bought. So I told my eldest son to contact Affordable Movers so that we could seek their services. I was not disappointed because they arrived in time and accomplished their task in time.

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Verified Reviewer
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I definitely will use you guys for my second move. You were just too good and careful with me stuffs. You are all kind and full of respect. I am a bit old and the way you treated me was nice and kind of you. I just wish I met you guys earlier because I had other companies move me now 3 times but if I compare them to you, you are of high standards. Thank you.

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Verified Reviewer
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I am just grateful that after I went forward and emailed them using the email that they had provided on their website, their client service team got in touch and we arranged the logistics. I really wanted to move out fast and they agreed terms with me. As I am writing this I am at my home in Dallas and I am very happy they were there for me when I needed them.

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Verified Reviewer

Factual basis uncertain

Please hire at your own risk. Our moving experience could not have been worse, and I have hired movers before. I truly question who wrote the previous reviews, as I did read them before I hired the company. We moved across the country and were trying to be careful about who took our entire life's possessions, without breaking the bank. Affordable Movers quoted us much less than other movers and were very kind on the phone, so we signed on with them.

Upon arriving at our house, they told me that our total would now be $2,000 more than their estimate. We were dumbfounded and they said things like "you said a full storage unit but this one is really full", "your bedstand is bigger than a normal bedstand" and "your tv stand is glass. That costs more". We had no choice so we had to go with it.

Long story short, it took us a MONTH to get our belongings. They told me between 5-7 days and that a driver would be leaving the next day - they didn't leave for over 2 weeks, then took 2 more weeks with all their stops to arrive. We were lied to and told "within the next 48 hours" for weeks. They would not return our messages or tell us where our truck was. The driver went radio silent for 6 days. What they don't tell you is that they hire out independent drivers (not affordable movers employees) and wait until they have a full semi truck of 3 or 4 houses belongings before they even make the trip.

Then if they schedule pickups along your route, you get bumped and they take the new order first - pushing your items around and unloading and reloading in the process. Side note - They then ask for certified checks with your final payment being CASH to the driver. So they are going to up-charge you because they walk away with the 2nd and 3rd installments for pickup and delivery.

Once we finally got our stuff, the boxes came broken, (our fragile plates, etc were cracked) and they refused to take furniture items upstairs, or put the beds together when we were told that was part of the cost. Under no circumstances would we recommend using this company. They also didn't give us a receipt and we are having a hard time getting them to email us one. We are actually looking into what our legal options are at this point.

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Verified Reviewer
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My wife and I moved recently. We have a lot of collectibles and antiques and were amazed at the thoroughness and the respect shown to both of us and our belongings by Affordable Movers staff. You guys deserve a raise. You work hard, thorough and professional. Will definitely use you for our next move.

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Verified Reviewer
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I called the company to remind them of a little adjustment that I had made for my moving as I was a bit sick so I needed to see my doctor. They really understood my situation and I am glad as I am writing this review they actually helped me move to my new home yesterday. Thanks guys. I will always use your services and refer you to my close friends and family. You are the best ever!

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Verified Reviewer
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This was the third time we requested the services of Affordable Movers and his team to help us move. I called them on a Monday and they were able to squeeze us in on a Thursday. They are professional, show up on time, and provide reasonable prices. They were very considerate of the items and worked very efficiently making sure all of the big items were covered with quilts in order to avoid any mishaps. I would definitely recommend them and will continue to request their services for any future moves.

2 people found this review helpful

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Verified Reviewer
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We called Affordable Movers a week and a half before our move, and set everything up over the phone. They explained how they would quote us and we were relieved that we would not have to pay as much as we thought. My wife and I leisurely packed since we did not have too many things to worry about. The movers gave us a courtesy call the night before to ensure everything was still moving according to schedule. We appreciated that. They showed up 15 minutes early and spoke to us briefly about the process, and the ETA to the new house. Good communication, coordination, and professionalism. We operated quite smoothly as a team. The owner gave us a call afterwards to confirm the status of the move. Went well. 5/5. Would recommend to anyone.

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Verified Reviewer
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Each star I gave to Affordable Movers broken down: 1. Exceedingly professional, kind, and plausible customer service from the time I called, until they completed our move, 2.Answered any and all questions me and my husband asked of them, 3.Gave us leniency when we did not have everything packed, wrapped, etc., 4. Cheapest and most responsive out of 5 other companies we called, 5.Everything made it in one piece! Thank you!

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Verified Reviewer
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Affordable Movers pulled a magic trick out of a hat for us last minute! We had local movers give us the runaround the night before our move and cancel on us. We called Affordable Movers the next morning and they told us they would be able to do it in the afternoon. We were overjoyed. They were highly credible, professional, timely, spiffy, and moved in a jiffy. My kind of company. Maybe it was for the best that the other company cancelled, because we were in pretty good hands with Affordable Movers. They moved us from NJ to Pittsburgh in record time. I highly recommend these warriors!

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Verified Reviewer
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Their services were a top notch. No hidden cost. Great Customer services. I called them and they promptly responded. We had a little talk. Let me say that their customer care is awesome!!! The paperwork was done and right now my sister want to move and I have recommended her to Affordable Movers! Kudos!

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Verified Reviewer
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This was a simplistic move, as if I thought those were real. Affordable Movers were about as close as I've ever gotten. I have little patience for moving companies because of how unprepared I was in the past and how I had to spend an excessive amount of money that I had not anticipated. Affordable Movers made sure they explained everything very well and assured me I would be paying a set amount. They were able to move me from my residence in NJ to my new house in Augusta, GA in about a day or so.They had prompt service and they were like a well oiled machine when maneuvering through my home with my belongings. They arrived at my place and everything was unloaded properly. I didn't notice anything harmed or broken. I give this company my blessing for the price, the convenience, and the lack of a headache.

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Verified Reviewer
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These guys did a fantastic job. They were cheaper than 3 other companies I found in the area. Hardworking, professional, trustworthy, and reliable. Delivered all my furniture, boxes, and fragile items quicker than they anticipated. Moved from NJ to Manassas in record time. Highly recommend.

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Factual basis uncertain

This company has been unresponsive and my furniture still hasn’t been delivered after 3 weeks since they picked it up. Additionally, I was charged $579 more than originally quoted and they already have 70% of my money. I was sold on good reviews and a strong sales pitch. At my own fault I took what I was told in the sales pitch over the fine print of their contract. Their fine print excludes them from having to meet the services they originally offer during their sales pitch.

I was quoted a price over the phone and the rep over-estimated to be on the safe side. Then the driver told me, the day he showed up that I have a lot more cubic feet than what I was quoted. This calculation was based on the driver doing a quick walk-through of my house. I ended up having to pay an additional $579 otherwise they would not load my furniture.

Once my furniture was loaded, the Driver told me that his boss is going to call me and ask me how he did and then send me a link to complete a review. The driver’s boss, who happens to be the Dispatch Manager and the Customer Service Manager called on the driver’s phone and asked to speak to me and told me that he wanted to know how the driver did and that he was up for a promotion in a couple of months. This made me feel pressured into giving him a good review. When I got off the phone with the Manager, the driver told me that his Manager wanted him to stay until I had completed the review. This was extremely uncomfortable and considering they now have my furniture, I felt more obligated to leave a good review, before they had even completed the move.

During my initial call with the Sales Rep I was told that they typically deliver within 6-10 days. I based a big part of my decision on this timeframe. Please note there is a clause in the fine print of the contract that says they have up to 21 days from the first available delivery date. Unfortunately, I based my understanding of the estimated delivery time on what the sales rep had told me. I listed my first available delivery date as 3 days after the pickup date, knowing that they would not be able to deliver it before that date as this move is to CA, but they could have delivered it the next day and it would not have been a problem. At no time prior to or at pickup, was I told that they did not have my furniture scheduled for transport yet or that my furniture would be sitting in a warehouse until they did. They have had my furniture sitting in a warehouse in TN for 21 days, and still don't have an estimated date of delivery.

I was told the sales rep would be my main point of contact. I have not been contacted by him or anyone in this organization. I have had to call every time, and once I found out that my furniture was not on its way or even scheduled to be picked up, he started forwarding me to voicemail. My new point of contact became the person in dispatch. The only thing this person has been able to tell me with every time I have spoken with them is "I don't have an update for you at this time." After a few times of saying this to me, they started sending me directly to voicemail or putting me on hold for 20-30 minutes, and then hanging up.

I have tried to talk to a Manager, which happens to be the Dispatch Manager, the same person who asked me to leave a review for his employee who is up for promotion, and prior to the services being completed. I’ve only been able to get a hold of him once and he told me he would expedite my already delayed shipment. This was a week ago, and today, 10/12/16, officially 21 days since they picked up my furniture, I have not heard back with an update. I have tried calling for the last 3 hours and keep getting sent to voicemail. I fear that I will not be getting my furniture, at least not any time soon. I would not recommend this company to anyone. I hope this review helps future consumers in their decision to use this company.

2 people found this review helpful

Affordable Movers Company Profile

Company Name:
Affordable Movers
Address:
706 LIPPERT RD NE
City:
Canton
State/Province:
OH
Postal Code:
44704
Country:
United States
Phone:
Website:
http://affordable-mover.com/