I was very taken by the professionalism and friendliness of the people who came to work at my house. Within a matter of moments, they came in and everything was safely loaded into their vehicles and we were on the way to my new home. Everything arrived in perfect condition and we were ready to unload. It was simple, fast, easy and relatively cheap compared to similar companies. Plus I always like to be treated like a friend and not a client, and Affordable Movers made me feel like I was part of the crew. Will definitely recommend this service to anyone moving.
Their crew picked up our stuff and delivered it on time at the agreed upon rates. The only thing that I think could be improved upon was the correspondence between the sales and the dispatch in getting confirmation of the pickup and delivery dates. The way that the sales and dispatch were separated can cause more anxiety for the mover. But other than that, our experience with them has been good.
Great experience with this company. These guys arrived on time, packed everything and got my belongings to my new place safely. I was very weary because I have expensive items and sentimental items. Instead of doing the move myself I decided to try a moving company and was recommended to these guys by a friend. And he was right, the movers were professional and very reliable. One of the movers told me he'd been doing this work for over 10 years, so these guys are experienced and top notch. Nothing was damaged, nothing stolen. I will definitely be using their services again!
I got to Affordable Movers after I Googled for a reasonably priced movers in Raleigh, NC. I can say that they work within customer service and logistics team with remarkable coordination and accuracy. Not only did they meet the agreed timeline but was able to transport all my furniture without any damages.
These guys are fantastic! Needed to find movers to help move my sister from GA to NC for a fair price and these guys delivered! Offered better prices than even the local movers in her area which was great for us and their staff was very cautious with her more fragile furniture pieces & galleria pieces. Definitely recommend these guys for the staff & price.
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I called the company to remind them of a little adjustment that I had made for my moving as I was a bit sick so I needed to see my doctor. They really understood my situation and I am glad as I am writing this review they actually helped me move to my new home yesterday. Thanks guys. I will always use your services and refer you to my close friends and family. You are the best ever!
This was the third time we requested the services of Affordable Movers and his team to help us move. I called them on a Monday and they were able to squeeze us in on a Thursday. They are professional, show up on time, and provide reasonable prices. They were very considerate of the items and worked very efficiently making sure all of the big items were covered with quilts in order to avoid any mishaps. I would definitely recommend them and will continue to request their services for any future moves.
We called Affordable Movers a week and a half before our move, and set everything up over the phone. They explained how they would quote us and we were relieved that we would not have to pay as much as we thought. My wife and I leisurely packed since we did not have too many things to worry about. The movers gave us a courtesy call the night before to ensure everything was still moving according to schedule. We appreciated that. They showed up 15 minutes early and spoke to us briefly about the process, and the ETA to the new house. Good communication, coordination, and professionalism. We operated quite smoothly as a team. The owner gave us a call afterwards to confirm the status of the move. Went well. 5/5. Would recommend to anyone.
Each star I gave to Affordable Movers broken down: 1. Exceedingly professional, kind, and plausible customer service from the time I called, until they completed our move, 2.Answered any and all questions me and my husband asked of them, 3.Gave us leniency when we did not have everything packed, wrapped, etc., 4. Cheapest and most responsive out of 5 other companies we called, 5.Everything made it in one piece! Thank you!
Affordable Movers pulled a magic trick out of a hat for us last minute! We had local movers give us the runaround the night before our move and cancel on us. We called Affordable Movers the next morning and they told us they would be able to do it in the afternoon. We were overjoyed. They were highly credible, professional, timely, spiffy, and moved in a jiffy. My kind of company. Maybe it was for the best that the other company cancelled, because we were in pretty good hands with Affordable Movers. They moved us from NJ to Pittsburgh in record time. I highly recommend these warriors!
Their services were a top notch. No hidden cost. Great Customer services. I called them and they promptly responded. We had a little talk. Let me say that their customer care is awesome!!! The paperwork was done and right now my sister want to move and I have recommended her to Affordable Movers! Kudos!
This was a simplistic move, as if I thought those were real. Affordable Movers were about as close as I've ever gotten. I have little patience for moving companies because of how unprepared I was in the past and how I had to spend an excessive amount of money that I had not anticipated. Affordable Movers made sure they explained everything very well and assured me I would be paying a set amount. They were able to move me from my residence in NJ to my new house in Augusta, GA in about a day or so.They had prompt service and they were like a well oiled machine when maneuvering through my home with my belongings. They arrived at my place and everything was unloaded properly. I didn't notice anything harmed or broken. I give this company my blessing for the price, the convenience, and the lack of a headache.
These guys did a fantastic job. They were cheaper than 3 other companies I found in the area. Hardworking, professional, trustworthy, and reliable. Delivered all my furniture, boxes, and fragile items quicker than they anticipated. Moved from NJ to Manassas in record time. Highly recommend.
Factual basis uncertain
This company has been unresponsive and my furniture still hasn’t been delivered after 3 weeks since they picked it up. Additionally, I was charged $579 more than originally quoted and they already have 70% of my money. I was sold on good reviews and a strong sales pitch. At my own fault I took what I was told in the sales pitch over the fine print of their contract. Their fine print excludes them from having to meet the services they originally offer during their sales pitch.
I was quoted a price over the phone and the rep over-estimated to be on the safe side. Then the driver told me, the day he showed up that I have a lot more cubic feet than what I was quoted. This calculation was based on the driver doing a quick walk-through of my house. I ended up having to pay an additional $579 otherwise they would not load my furniture.
Once my furniture was loaded, the Driver told me that his boss is going to call me and ask me how he did and then send me a link to complete a review. The driver’s boss, who happens to be the Dispatch Manager and the Customer Service Manager called on the driver’s phone and asked to speak to me and told me that he wanted to know how the driver did and that he was up for a promotion in a couple of months. This made me feel pressured into giving him a good review. When I got off the phone with the Manager, the driver told me that his Manager wanted him to stay until I had completed the review. This was extremely uncomfortable and considering they now have my furniture, I felt more obligated to leave a good review, before they had even completed the move.
During my initial call with the Sales Rep I was told that they typically deliver within 6-10 days. I based a big part of my decision on this timeframe. Please note there is a clause in the fine print of the contract that says they have up to 21 days from the first available delivery date. Unfortunately, I based my understanding of the estimated delivery time on what the sales rep had told me. I listed my first available delivery date as 3 days after the pickup date, knowing that they would not be able to deliver it before that date as this move is to CA, but they could have delivered it the next day and it would not have been a problem. At no time prior to or at pickup, was I told that they did not have my furniture scheduled for transport yet or that my furniture would be sitting in a warehouse until they did. They have had my furniture sitting in a warehouse in TN for 21 days, and still don't have an estimated date of delivery.
I was told the sales rep would be my main point of contact. I have not been contacted by him or anyone in this organization. I have had to call every time, and once I found out that my furniture was not on its way or even scheduled to be picked up, he started forwarding me to voicemail. My new point of contact became the person in dispatch. The only thing this person has been able to tell me with every time I have spoken with them is "I don't have an update for you at this time." After a few times of saying this to me, they started sending me directly to voicemail or putting me on hold for 20-30 minutes, and then hanging up.
I have tried to talk to a Manager, which happens to be the Dispatch Manager, the same person who asked me to leave a review for his employee who is up for promotion, and prior to the services being completed. I’ve only been able to get a hold of him once and he told me he would expedite my already delayed shipment. This was a week ago, and today, 10/12/16, officially 21 days since they picked up my furniture, I have not heard back with an update. I have tried calling for the last 3 hours and keep getting sent to voicemail. I fear that I will not be getting my furniture, at least not any time soon. I would not recommend this company to anyone. I hope this review helps future consumers in their decision to use this company.
We lived in New Jersey for over 12 years and it was finally time for us to move. We called affordable movers and got an affordable quote from them to move from NJ to Dallas, Texas. My wife and I asked them questions on how long the entire process would take and what they needed from us to make this process go smoothly. They were helpful and transparent with us. That gave us a lot of encouragement to move forward. We had no issues with this company from start to finish. Would use in the future.
We shopped around for about a week before we called Affordable Movers. They came in at the cheapest price we found locally. We were moving from New York to California and had everything packed, wrapped, and ready to go for the most part. They were very responsive to my initial phone call and timely as well. I made sure I got a bottom line quote from them so there was no confusion there. They honored their quote and we had no problem with the finance side. They meticulously transported our belongings without an issue. Overall, was a smooth transition and I would recommend Affordable Movers to anyone.
I am very meticulous with who I work with and it is usually because the company has hidden fees and "unfine print" but these guys were a pleasant surprise. They were completely competent and they stayed true to their word. They were competent because they were able to arrive on time first of all. They were able to deliver everything that I requested within my move and they did not charge me any extra money than what we were originally quoted. That's something rare. A business that doesn't pull the wool over your eyes at the last second. They were all gentleman and the owner called me to make sure my expectations were met. I do not believe in any move being perfect, but these guys definitely earned a 4.7 at least. I'll round up for the community.
Overall, we had a lot of things to move, so I expected a complicated, drawn out moving process, but what I got was the opposite. Affordable Movers performed at a high level and delivered a top notch service. They moved the furniture, paintings, fragile items, and much MUCH more in less than 24 hours. I was very pleased with the results of my move and would use again in the future.
Very accommodating company since we called them. They did not have any problems moving our furniture. They moved everything with ease and nothing was broken or scratched. I greatly appreciate that because movers are usually careless and just want to get the job over with. My husband usually says "once they get the money they're all the same." Looks like we second guessed Affordable Movers. If you are moving out of State I definitely recommend these guys seeing as how everything made it in one piece without incident.
I am so glad to be writing this review for Affordable Movers. First let me say moving is stressful enough. My wife and I just relocated from NY to Hollywood FL all in less than a month. Because I didn't have enough time to find a permanent residence in such a short time, I put our stuff in PODS and stayed in corporate housing (what a nightmare)! We were all too happy to find a lovely home in the Hollywood Beach community and set out to find a reputable moving company (unheard of) to unload our PODS.
Our situation was unique due to the gated community only allowing one POD at a time to be delivered. Since our relocation, I have relied heavily on Consumer Affairs for finding good eateries, shopping, dry cleaning, doctors, you name it and the reviews are spot on! Why not look for a moving company as well there? I went to search and found Affordable Movers had great reviews so I hired them to do the move in stages. I initially spoke with Jacob, who I might add was very personable, friendly and accommodating. He immediately made me feel comfortable that they have been doing this a while...and quickly established a plan to get my PODs unloaded.
Next, I dealt with Reagan, who provided me with the 1st day of unloading times and staff. They called the night before on the first night and the guys arrived on time. The movers were all wonderful, professional and worked diligently to get the job done. Many thanks to Augustine, Johnny, Anderson and...In total, 4 guys unloaded a 1/2 POD in 45 min and the 1st day was done. My first problem I encountered was the understanding of payment which is always a concern when that happens. I spoke with Jacob who represented himself as an owner and offered to accept payment of 1 hr for this "misunderstanding" but was not willing to do anything for the second day. I didn't feel that was fair as Ben represented the job as one job over two days. After 20 min of talking, my husband acquiesced and agreed to the min of 4 hrs for the 2nd day.
This didn't sit well with us but we were in a bind due to it being weekend. The second day Jacob was supposed to call me regarding when the movers would show up but never called back so I didn't have the correct time to be there. That was a little inconvenient. When the movers got here, Julio was the supervisor and the movers were Brian (spiderman), Tay and Teramy. These guys ROCKED!!! I actually had a great time with them and was so impressed with their professionalism and speed. They were truly a CLASS ACT!!! The guys finished under the 4 hr mark and I paid for the 4 hrs. While it bothered me to do that...I really appreciated the quality of movers they sent and Julio at the helm. I didn't think about it again. Now for the really cool stuff!
A week later I got a call from Nancy (quality control rep) for the company. She asked how everything went and we had a lovely talk. I told her the moving staff rocked, I've moved all over and these guys BY FAR are the best in the business. However my experience with the contract "misunderstandings" took away from the experience. She was very supportive and told me she would bring it to the management's attention immediately. 48 hrs later I get an email from her apologizing for any inconvenience and sending me a settlement form to complete so she can reimburse me the $120 overcharge! WHAT? I couldn't believe it. What moving company owns a mistake like that and makes good on it?
I was truly wowed by the professionalism of this organization. I would have originally given the moving staff a 5 star rating and the office staff a 2 star however after a call from quality control (Nancy) and Guy in management correcting the discrepancy...well it's 5 stars across the board. I was so impressed that they did that and will most certainly use them again and again. You can't go wrong with these guys. They truly are a CLASS ACT!!!
Punctuality is something I expect from any service provider. The team which was supposed to be on time at my doorstep arrived without a fuss and started packing the items. When I hired Affordable Movers, I wasn't really sure if I am doing the right thing. After all, all I have is the reviews and their customer care assurance. But, now I guess I will recommend the company to anyone. They were reliable. I had an issue with the papers because it was an interstate move. The people back in the office were quick to react and they sent me the necessary documents through e-mail. I am thankful to them for their quick response and action.
After speaking to numerous companies and getting varying estimates I decided on Affordable because their price was the most realistic. It was the right decision as everything was smooth from the beginning to the end.
I hired Affordable Movers over 4 different companies because of their review. They didn't disappoint. Hopefully I never have to make a move like this again but if I did knowing that Affordable is there to take all the stress out of the move is comforting.
From the beginning to the end Affordable Movers was professional. Gio from the dispatch department was great to deal with during the delivery process. I would definitely recommend them to all friends and family.
Great communication is an important feature for every company and not just movers. Affordable Movers proved it to me every time. They were constantly in touch with my family members and me. The crew always asked if the things are in place, where and how to take them. They were proactive and very careful. This is my second time with the movers. It was suggested to me by a close friend of mine. After witnessing their quality and communication, I hardly have a reason to pick someone else ever. These people will be there for me every time and forevermore. I am really thankful to the entire crew.
Affordable Movers were straightforward from the beginning. I was in a hurry and didn't want to be held up for a while, so they followed my lead. They were professional and held up their end of the agreement. I paid the same quote that was agreed upon from the beginning. No surprises at all. Good communication. Well coordinated move that didn't result in any damages of private property. Not bad at all.
Affordable Movers made it easy to work with them. That's really all I want when using any business. Speed. Volume. Intensity. They had all 3 of these things in spades. I look forward to using Affordable Movers again someday. Thanks again guys.
I want to thank the Affordable Movers team. From the rep over the phone to the movers who came out everything went so smooth. I'm impressed. I spent 3 days researching companies for this move. Save yourself time and frustration. These guys are the best.
This was a very seasoned, conditioned moving group that had a lot of experience doing short notice moves. I could tell from how they urgently handled the situation with poise and grace. I called them the day before my move and they were able to accommodate me over everyone else. Affordable Movers is not only affordable, they work well on short notice. I highly recommend them.
I had repeated problems with this company during my move from Chicago to the Boston suburbs. I am single person moving a 1 bedroom apartment. I chose the company as they gave me be the best quote (~$1900), however, I should have gone with a more expensive company, because I would have spent as much in the long run. Their customer service and dispatch is quite unresponsive, and only answers the phone between 4-6 pm eastern time. They never called to tell me when during my two-day window my movers would be coming for pick up and I had to repeatedly call them to find out when they would arrive. When my movers arrived they surveyed my belonging and increased my quote to $2400 (on par with most other quotes I received) based a slight increase in space (370 to 425 cu ft) and additional supplies (tape, mattress covers, etc.).
They did move furniture efficiently out of the apartment, but upon loading them in the truck I was told I had 725 cu ft of stuff, and my mover told me he would do me a favor and only charge me for 525, bringing the overall cost to $2900. I did not receive my shipment for almost 4 weeks (Aug. 24 - Sep. 20) and I couldn't get in touch with dispatch to find out when it would arrive. They would tell me they were going to speak to the driver and call me back within the hour, but then they would never call back.
Finally when my shipment arrived, the delivery movers also tried to charge me an additional elevator fee, despite my initial quote already including the elevator fee. I had to complain to their supervisor over the phone in order to get the fee waived. They were also very unwilling to put together furniture that the original movers disassembled and only did it begrudgingly at my request. I would not recommend this moving company to anyone and in the future I would hire a more expensive national company because I would trust their experience more.
ConsumerAffairs Research Team
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Affordable Movers & Storage Inc. provides moving and storage services for residential and commercial customers. In business for more than three decades, this family-owned company can meet both local and long-distance moving needs. Each move is carefully planned to ensure a smooth moving day within the mover's budget.
- Team assistance: Affordable Movers provides a team of experts dedicated to ensuring each move goes smoothly, beginning with packing up home or office contents and ending with transitioning into a new location.
- Upfront costs: This company tells each client how much his move will cost upfront, providing all-inclusive, guaranteed rates, rather than giving an estimate that may change later.
- Storage assistance: Affordable Movers helps arrange short-term and long-term storage solutions for residential and business clients.
- Easy communication: Customers can request rates and information about moving through the Affordable Movers website, via email or by calling the company's toll-free number.
- Packing supplies: Affordable Movers provides a full selection of supplies for packing up homes, townhomes, apartments and offices of all sizes.
- Best for Affordable Movers is best for anyone looking for cost-effective options for moving to, from or within the Westchester New York area, as well as those in need of reliable storage solutions.
Affordable Movers Company Profile