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Reviewed March 16, 2023
The experience I've had with Bleacher Report's customer service is amongst the worst allotments of time I've ever suffered through. These people are absolute crooks. I paid $50 for a live show that could only be viewed on my phone (the cast button appeared but was not usable, meaning it was a fault in their part, thousands of other users experienced this as well). Pretty cut and dry reason to ask for a refund right?
BR disagree. Except they will act like they do, string you along, tell you they'll process your refund in 3-5 business days. After 8 days, if you reach out to follow up, you'll find that not only did they "lose" the records of your contact and exchange, but they'll tell you that they themselves are not capable of processing refunds without escalating to Google, which extends the process and even then you're not guaranteed anything. I asked why I was lied to in our initial exchange and they gave me a complete non-answer.
After a few emails, it becomes easier to tell that whoever works their email department couldn't care less about actually reading their customers' emails. I honestly doubt I'm even going to get a refund at this point. This is a horrible service with horrible business practices operated by horrible people. Do not spend a dime on anything they have to offer.
Reviewed Dec. 3, 2021
This company has one person sitting in their censorship department banning people based on who they like and who they don’t. I was shocked that they banned me for using the vomit emoji. That’s it. One emoji. I pleaded that it would’ve been impossible for me to know that that was worthy of a lifetime ban. They use emojis themselves on Twitter all the time. Then I found out from many other users that they are just banning people because they don’t like them. There is no appeal process whatsoever. It’s just one guy.
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Reviewed Sept. 7, 2021
This is main stream media propaganda. All views and opinions are nowhere near accurate. Liberal propaganda pushed on its readers. Pick an article. Read it… If you are an actual sports fan and made it all the way through God bless you. Ask yourself after the reading that article how Bleacher Report is considered a major sports media outlet? The reason is simple… Push the liberal agenda. Get paid. Get connected with other mainstream media outlets. News for the sheep.
Reviewed Aug. 12, 2021
You better agree with their agenda that they shove down our throat or they will disable your comments and ban you. Lazy articles. Can't even bother with using spellcheck. You also better love Lebron James bc you will get an update every 5 minutes including his damn bowel movements. Very stalkerish. Ridiculous hypothetical articles that make zero sense, filled with "vote for this" horrible articles one after another. The equivalent of teenybopper magazines of the '70s and '80s. They really are the buzz feed of sports. If you are really a fan sports, this isn't for you. If you are a fan articles that seem they were written by a tween and LOVE Lebron James and articles after article on sneakers for some reason (on a sport app supposedly) and also if you can be a sensitive snowflake with an easily swayed mind, by all means. Have at it. All it's missing is the horoscope page.
Reviewed Jan. 22, 2020
I saw the shirt online and it looked really nice in the description. It even said it was 100% cotton. It looked really comfortable. I waited over a week to get it and when I got it I was so disappointed, I put on the shirt it felt like it was worth $5 (it was $45). It was so uncomfortable and scratchy, it didn't fit right and just overall TERRIBLE. I'm so mad how they could've made it so much better but no they had to use the cheapest material for the most profit right? DO NOT BUY FROM BLEACHER REPORT!
Reviewed Dec. 11, 2019
I paid for AND MISSED a whole soccer match because of their extremely poor video streaming service. Worked fine during the free 5 minutes preview, then started lagging as soon as I paid for it. Then it would just cut out completely. Tried to talk to their "live chat" support about it, and they were super rude and defensive. Stay away from this company!
Reviewed Aug. 25, 2019
Be careful when making comments on the Bleacher Report on sports stories. If you make a comment that might offend any of the snowflakes out there using the Bleacher Report, or an employee at the Bleacher Report, even if it really isn’t a truly offensive remark, you will be banned from their site. It’s really deplorable. Use another sports app. It seems that Bleacher Report is run by a bunch of left-leaning liberals that do like criticism of anyone, unless it’s the left doing the criticizing.
Reviewed May 17, 2019
I ordered a t-shirt from the web in size XL, but they send me size Small. I’ve tried to email the customer service but it was replied by an automatic email. There’s no phone number for this web. So, I’ll just suggest you to not spend money for the web, it just take your money without any guarantees you got what you’ve paid. Very disappointing!
Reviewed March 25, 2019
The Sport App for Bleacher Report is awesome. I recently ordered several merchandise from the Bleacher Report Shop. First I received an email stating that my products would be shipped soon. One month later I sent them an email inquiring about the products and I got an automatic email response that said someone from the support team would be contacting me within two days. So far, it’s been two more weeks with no response.
Reviewed Nov. 24, 2018
Paid $20 for "The Match" and never saw a single minute of video. Apparently this company likes to take your money, but doesn't want to invest in the infrastructure necessary to handle the volume of streaming they're selling. We'll be contacting our credit card company and filing a fraud complaint against them.
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