Medical Alert

I was sitting in the kitchen, paying a bill, and I started to write a number on the check. I knew in my head what I needed to write, but my hand wouldn't function. I tried to call somebody. I could just push buttons and it would keep coming back, didn’t call and go through. I remembered that I just got out of the shower shortly before, and where I put that device on the desk drawers. I tried to get up, I could get up and I got to it, pushed the button. I could hear people talking and it was my neighbor talking to Medical Alert's people. They got an ambulance.

I've had the whole unit for 12 years, and Medical Alert's customer service has been all right. A couple weeks ago, I mashed my emergency button by mistake, and I had to let them know that it was not an emergency. The people in the office are very friendly and take care of situations if I have any. Everything is right on top, and everybody reports in on time. They were here on time in case I didn't get the alert.

I hate all these chains around my neck but somebody said I could get the device for my wrist. I said that wouldn't work out with my small dog because he sits on my lap all the time. I’ve set off the button a couple of times and I told the response team that it was a mistake. I asked them if they could do my monthly check because of that call. They were nice. I've already recommended Medical Alert to a friend who is a lot younger than I am and she lives alone. But she hasn't made any response and doing anything. But it's okay.

I'm very pleased with my Medical Alert device. The only thing is I tend to like to dress up and with the necklace, I have a black string hanging down when I might be wearing pearls or some very pretty necklace. I would prefer to be on my wrist or for it to be a pin it somewhere else. Another thing is if I wear it in the bra, it’s uncomfortable and I actually did get a pain in my breast. The device rubs my skin and it hurts me as there is a little rough edge there.

I was prone to falling and every time I fell, I was always away from the pull cart. I had to crawl to the cart to pull it and get to my phone so, I thought I better get a Medical Alert so I can have it around me. I used the button once in an emergency and having it was a blessing. I had it around my neck and I could touch it and talk to somebody. The reps came and I didn’t have to crawl to my cell phone, which I usually use to call. I can’t wear the button on my neck because I had surgery and braced my neck. The button is on my arm and I like it on my wrist because I can take it anywhere. I go out and walk down the hall and I know it's there. But I try not to fall.

My Medical Alert device has gone off, and their response team was excellent.

So far, I haven't had any problems with my Medical Alert device. I just gotta be very careful because it goes off so easily. Overall, I'm satisfied with it.

Medical Alert's pricing is better than the other company that advertises on television. I wear the device half the amount of time that I'm awake. I assume that it works. That's the important part. When I test it, they're fast.

Elderly father fell and went unconscious. No alert was sent and no one responded yet this company upsold him for their ability to detect a fall or if he was unconscious (how is sleeping different I wonder...)! We cancelled and was told there would be no more charges, of course there was. Don't recommend.

I don't like wearing the necklace but I know I'd need it if I was down. I've used it once and the response time was good. The only thing I have problems with is trying to remember to call them once a month. It would be better if they call me because I forget.