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Washington

This page contains a listing of:

State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest.  To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

 

State Offices
Mala Nagarajan, Supervisor
Consumer Protection Division
Office of the Attorney General
103 E. Holly Street, Suite 308
Bellingham, WA 98225
360-738-6185
Toll free in WA: 1-800-551-4636
Toll free in WA: 1-800-692-5082 (consumer line tapes)
TDD: 206-464-7293
TDD toll free: 1-800-276-9883
Fax: 360-738-6190
Web site: www.wa.gov/ago

Suzzanne Green, Lead Volunteers
Consumer Protection Division
Office of the Attorney General
500 N. Moran Street, Suite 1250
Kennewick, WA 99336-2607
509-734-7140
Toll free in WA: 1-800-551-4636
TDD: 206-464-7293
TDD toll free in WA: 1-800-551-4636
Fax: 509-734-7290

Larry Keyes, Supervisor
Consumer Protection Division
Office of the Attorney General
P.O. Box 40118
Olympia, WA 98504-0118
360-753-1808
360-753-6210
Toll free in WA: 1-800-551-4636
TDD: 206-464-7293
TDD toll free in WA: 1-800-276-9883

Hope Tuttle, Director of Consumer Services
Consumer Protection Division
Office of the Attorney General
900 Fourth Avenue, Suite 2000
Seattle, WA 98164-1012
206-464-6684
Toll free in WA: 1-800-551-4636
TDD: 206-464-7293
TDD toll free in WA: 1-800-276-9883
E-mail: protect@atg.wa.gov
Web site: www.wa.gov/ago

Owen Clarke, Chief
Consumer Protection Division, Spokane
Office of the Attorney General
West 1116 Riverside Avenue
Spokane, WA 99201
509-456-3123
TDD: 206-464-7293
TDD toll free: 1-800-276-9883
Fax: 509-458-3548

Cynthia Lanphear, Contact Person
Consumer and Business
Office of the Attorney General
1019 Pacific Avenue, 3rd Floor
Tacoma, WA 98402-4411
253-593-2904
Toll free in WA: 1-800-551-4636
TDD: 253-464-7293
TDD toll free: 1-800-276-9883

June Bachman, Supervisor
Consumer Protection Division
Office of the Attorney General
500 West 8th Street, Suite 55
Vancouver, WA 98660
360-690-4751
Toll free in WA: 1-800-551-4636
TDD: 206-464-7293
TDD toll free in WA: 1-800-276-9883
Fax: 360-690-4762
Web site: www.wa.gov/ago

City Offices
Patrick Sainsbury
Chief Deputy Prosecuting Attorney
Fraud Division
900 4th Avenue, #1002
Seattle, WA 98164
206-296-9010
Fax: 206-296-9009
E-mail: pat.sainsburg@metrokc.gov
Web site: www.metrokc.gov/proatty/

Mel McDonald, Director
Revenue and Consumer Affairs
Seattle Department of Finance
600 4th Avenue, #103
Seattle, WA 98104-1891
206-684-8625
Fax: 206-684-8625
E-mail: peggie.scott@ci.seattle.wa.us

Craig Leisy
Consumer Affairs Supervisor
Revenue and Consumer Affairs
Seattle Department of Finance
805 South Dearborn
Seattle, WA 98134
206-386-1298
206-386-1296
Fax: 206-386-1129
Web site: www.PAN.ci.seattle.wa.us/ESD/consumer/default.htm

Ed Gonzaga, Consumer Affairs Inspector
Executive Services Department
Revenue and Consumer Affairs
Division of Finance
600 4th Avenue, #103
Seattle, WA 98104-1891
206-233-7837
Fax: 206-684-5170
E-mail: edgonzaga@ci.seattle.wa.us
Web site: 199.174.51.22/esd/home.htm

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State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

 

John Bley
Director, Department of Financial Institutions
P.O. Box 41200
Olympia, WA 98504-1200
360-902-8707
Fax: 360-586-5068

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State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

 

Deborah Senn
Insurance Commissioner
14th Avenue and Water Street
P.O. Box 40255
Olympia, WA 98504-0255
360-753-3613
Toll free in WA: 1-800-562-6900
Fax: 360-586-3535
TDD: 360-664-3154
Web site: www.wa.gov/ins

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Sources include the Consumer's Resource Handbook, U.S. General Services Administration.  We welcome updates and corrections.  Please address the Webmaster.

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