State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Francine Giani, Director
Division of Consumer Protection
Department of Commerce
160 East 300 South
Box 146704
Salt Lake City, UT 84114-6704
Toll free in UT: 1-800-721-7233
Fax: 801-530-6001

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

G. Edward Leary
Commissioner, Financial Institutions
P.O. Box 89
Salt Lake City, UT 84110-0089
Fax: 801-538-8894

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Merwin Stewart
Commissioner, Department of Insurance
3110 State Office Building
Salt Lake City, UT 84114
Toll free in UT: 1-800-439-3805
Fax: 801-538-3829
TDD: 801-538-3826
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.