State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
Charles Jones, Administrator
Department of Consumer Credit
4545 N. Lincoln Blvd., Suite 260
Oklahoma City, OK 73105
Fax: 405-521-6740

Anna Henderson, Consumer Representative
Office of Attorney General
Consumer Protection Unit
4545 N. Lincoln Blvd., Suite 260
Oklahoma City, OK 73105
405-521-2029 (consumer hotline)
Fax: 405-528-1867

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Mick Thompson
Bank Commissioner
4545 North Lincoln Blvd.
Suite 164
Oklahoma City, OK 73105
Fax: 405-525-9701
Web site:

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

John Crawford
Insurance Commissioner
3814 North Santa Fe
Oklahoma City, OK 73118
405-521-2828 (Oklahoma City area)
Toll free in OK: 1-800-522-0071
Fax: 405-521-6652
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.